Legendary Founder of the Ritz-Carlton: My Employees Are My Closest Neighbors - Our American Stories

On this episode of Our American Stories, a legend and leader in the hotel industry, Horst Schulze has reshaped how service and hospitality are defined in business, setting standards that have become world-famous. Over the years, he worked for both Hilton Hotels and Hyatt Hotels Corporation before becoming one of the founding members of the luxury hotel chain, the Ritz-Carlton, in 1983. Horst is a Christian who lives out his faith in both his business and personal life.

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