Episode Transcript
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Speaker 1 (00:00):
Happy Sunday, Tampa Bay. We're with you for another week
(00:02):
here on the Duncan Duo Real Estate Show, like we
are every Sunday at ten talking about the Tampa Bay
real estate market. Andrew Duncan with the Duncan Duo team
LPT real Tea, joined by jayfab Josh Babello, my director
of Operations on my real estate team. We're going to
talk a lot about what's going on in real estate
when we aren't on air.
Speaker 2 (00:21):
Make sure to follow us.
Speaker 1 (00:22):
I am at the Andrew Duncan on Instagram and then
at the Duncan Duo Twitter Instagram X I should say
instead of Twitter, Instagram, YouTube, TikTok, Facebook, pretty much everywhere
else out there always putting out relevant real estate tips
and information if you're a real estate agent. We're always
putting out good stuff to help real estate agents perform
and produce in a challenging market. And obviously it is
(00:44):
a challenging market. But one of the things I want
to talk about, and it's something that's been in the
news because you know, one of the large national real
estate broke which is Compass and Zillo, have been in
a lawsuit for coming soon properties and controlling listing syndications.
There's been a big dispute between both of them trying
to control how real estate listings are advertised, because which
(01:08):
really happened the last few years, and this is probably
more prevalent in like the luxury and uber luxury space,
but more and more higher end sales are selling off market.
You're seeing we're getting clients coming to us. I mean
we have we have one this week, you know, says hey,
I want open water bas or south of Gandhy, you know,
something really specific. He wants a certain price point, and
(01:31):
we're out there hunting it and getting sellers the calls back,
and you know, the interesting thing is is that a
lot of people in that price range maybe they don't
really want to sell, but if they get the right
price right, they're you know, they're successful. They're multimillionaires. And
look there's always a price that someone's willing to move.
And the buyers in that price range fortunately also have
that flexibility where you know, whether it's you know, seven.
Speaker 2 (01:54):
Million, nine million, eleven million, they've got it right.
Speaker 1 (01:57):
And and so for them it's it's more of a
convenience and a desire to accomplish something than it necessarily
always is making sure that the property is worth it,
because when you get into the higher end of states,
really challenging to comp those and value those, you know,
you'll you know, it's like sometimes there are one of
one and it's like, okay, there's nothing else in.
Speaker 2 (02:18):
Tampa that's fitting this, right.
Speaker 1 (02:20):
So but and Josh, you can speak to this because
it's happening across all price ranges though even though it
really I think prevalent out on the West Coast, you
hear it a lot in like La Beverly Hills, Hollywood
real estate celebrities selling their stuff off market, and now
you see it much more. It's trickled down into other
(02:41):
price ranges and across the country. We're seeing it pretty
regularly here where we're representing clients or selling houses internally,
where we've got the seller, the seller's ready to go
market and we have a buyer too, And deals happened
before homes ever hit the market, so it's a lot
more prevalent than it was maybe just a few years ago.
Speaker 3 (02:58):
So true, yeah, we're seeing a huge uptick in that.
Speaker 4 (03:01):
Actually, we've done quite a few deals this year already,
starting out in January and February that we've had people
coming in. We're not even getting the properties listed yet. Yeah,
we're getting we're not even call photos done.
Speaker 1 (03:10):
We have we have a we have a high end
home a little below three million price range on Texas
Avenue in the Hyde Park area, and we have offer
we have offers on it already and it's two months
from completely.
Speaker 2 (03:25):
It's not even done yet.
Speaker 1 (03:26):
So so it's it's it's interesting that that, you know,
you hear these statistics about, oh, the real estate market
systs or the real estate market is stat and I
know this week National real Estate Stats came out and
it said that, you know, home sales were off of
the estimates and off year every year nationally, right. And
you know, I'm a big opponent of paying attention to
(03:48):
national real estate stats because they don't really tell the
true story. Even local real estate stats can can be off, right,
Like you know, Josh, what neighbor where do you live?
Speaker 2 (03:58):
Again? What's your neighbor? What're parks down river?
Speaker 1 (04:00):
So in Riverview the market could be on fire, and
then it may be doing not as great in Saint Pete,
you know, twenty thirty miles away. And people don't understand
that that Tampa Bay's got this really broad geographic area,
and you know, you might hear your neighbor's house absolutely
fly out the shelf, and then you're wondering why your
home isn't selling, And it's because real estate is super
(04:22):
hyper local, and it also varies. The strategies that you
use to sell a ten million dollar estate property compared
to a five hundred thousand dollars, you know house in
Fish Hawk is are two completely different things right there,
and so they're also two completely different markets. What may
(04:42):
be doing really well in one isn't necessarily doing really
well in another. And I do believe that when the
January stats come out, we'll see that. I believe Tampa
Bay is going to buck that trend and perform better
than the rest of the country.
Speaker 2 (04:57):
The stats haven't come out yet, but I feeling it
or will.
Speaker 1 (05:01):
In our business, we're definitely feeling feel like we're busier.
We're our mortgage company at Citywide Citywide Tampa dot Com
is seeing more pre approvals, We're seeing more activity on
our listings. We're having stuff sell before it comes off market.
We're getting buyers coming to us, like I mentioned before,
and saying, hey, I want to buy, but what I
(05:22):
want isn't necessarily available, right, And so when I hear
people say that, oh, inventory is high, it can be
argued that that is the case nationally, but when you
drill down into specific niches of the market, it isn't
the case. There are segments of the market where the
inventory is light, where you have to go find the inventory.
(05:45):
And if you're a home buyer right now and you're
not working with an agent that is going out and
hunting to find off market opportunities, you might have the
wrong agent. We have agents that do it every day.
And the unique thing about how we're set up as
a company is when those customers come in with those
unique needs, we want to match them with the right agent.
(06:06):
Right Like, so if somebody comes in and says, hey,
I'm looking for something and we have an agent that's
real that's really more of their niche, or that's the
area of town that they live in, so they can
go canvas neighborhood or drive around or do do those things.
That that large agent base gives us that flexibility to
be able to.
Speaker 2 (06:22):
Align the customer with the right person.
Speaker 1 (06:25):
So true, and so Josh, when you when you kind
of see you know, some of the off market stuff too.
Uh you know again, And I said this in our
meeting this week. I said, you know, as an agent,
you can't wait on the magical MLS marketing machine. You've
got to go out and hunt and find the opportunities
for your clients. And we have a lot of agents
doing just that.
Speaker 5 (06:45):
Yeah.
Speaker 4 (06:45):
I mean, there's a really cool thing about our team
is that we leverage AI I think probably more so
than any other team right now, and we're able to
track down properties that nobody else has access to.
Speaker 1 (06:57):
Yeah, and and the data that we get access to
with some of our software partners Palenteer type data like
we know, like you know, we can go into our
system and especially after having been in the business for
twenty years, we've got the database is of a few
hundred thousand people, so we can look and see who's
opted into communication, who hasn't, who you know, who lives where,
(07:17):
what their mortgage is, and then and then fine tune
that criteria to say, hey, this is.
Speaker 2 (07:23):
What our client is looking for.
Speaker 1 (07:24):
Do we know someone that we've helped or that has
been on our website that has this criteria where we
can kind of match that and so for sellers it's
helpful because you know, look, there's there's no secret that
if if a real estate agent puts a deal together
off market, there could be some savings for the for
the home seller. You know, the real estate agent isn't
going through the process of marketing and spending dollars and
(07:45):
you know, so there's a potential savings there when you
go to somebody that can help you find a buyer.
And it's what we do. It's part of our process
with every listing. We would love to find the buyer
before it goes into market. We have a huge database.
Those are things that we're doing as part of our
process of properly marketing the home. And certainly it's always
the seller's choice. The seller can sometimes decide, yeah, I'll
take that off market offer, or you know what, I
(08:07):
want to go on the market and see if I
can beat it, see if there's better out there, and
it's you know, I'm a firm believer in seller's choice.
I don't love the conversation about you know, I don't
love when the MLS or Zillow or some of these
other entities try and dictate what's best for the seller.
What's best for the sellers with the seller freaking once
(08:27):
that's what they have enough data at their fingertips. We're
not the gatekeepers of the data anymore. I'm sorry. Like
I can go on to Grock on any ai chat,
I can go on Claude Chat GBT, I can get
the data the data.
Speaker 2 (08:40):
We don't.
Speaker 1 (08:40):
We can't gate keep the data anymore. So but we're
still acting like it as a as an organization, as
an industry, and customers are going to get that information
and data whether we are the conduit for it or not.
So so, in my opinion, oftentimes, you know, we run
into these obstacles where the the you know, the powers
that be the boards, they want to have as many
(09:03):
as they can as far as agents paying dues because
they don't make more money if I sell more real estate.
Speaker 2 (09:09):
You know, they make more money.
Speaker 1 (09:10):
When they have a lot more people, so they've the city,
you know. So it's always interesting when I see, oh,
you know, we're pro agent, your pro agent count right,
there's a difference, and so so in my opinion, I'm
we're pro you know, we're certainly we're pro productive agent,
and we're pro customer choice.
Speaker 2 (09:28):
And at LPT.
Speaker 1 (09:29):
We're pro agent choice, you know, we want to provide
the conduit for the customer. And Josh, you've seen this firsthand,
is both an experienced agent and then on the operation side.
How often an off market deal is.
Speaker 2 (09:41):
The right thing for a client?
Speaker 5 (09:42):
It really is.
Speaker 4 (09:44):
I love seeing a deal come together like that because
one the seller it gets. It makes us look like
rock stars because here we are, we have our database
of buyers out there and they go, thank god, you
already brought me an off.
Speaker 5 (09:54):
We haven't gone to the market yet, and.
Speaker 4 (09:56):
They can still choose at that point. They still want
to test the market or not or take the deal
and off the times. A lot of our sellers they
want the best value and they want the you know,
probably the quickest timeline.
Speaker 2 (10:04):
Convenience matter.
Speaker 3 (10:05):
Convenience is huge, you know, and Amazon days.
Speaker 1 (10:08):
You look at these enormous companies that have come out
and turned into eye buyers, and if net if net
profit and the net number delivered to the seller was
the only thing that mattered, those companies would exist. Right.
I wouldn't buy home, I wouldn't buy investment property. I
wouldn't buy cash offer homes that we buy through our
fund that we that we buy directly from customers, I
wouldn't have those like customers value convenience and so so
(10:29):
that the solution needs.
Speaker 2 (10:30):
To be there for it.
Speaker 1 (10:31):
So it'll be interesting to see all how all that
shakes out in the lawsuit, and you know how it
trickles down to boards and MLS IS and the regulatory
stuff in the industry. But but I'm just a firm
believer in an open market, agent choice, customer choice. You know,
if a customer doesn't want their house going on the
market and they they have an incredible estate and they
(10:52):
just want us to hunt and track on a buyer,
or if a buyer says, you know, hey, I've worked
with agents and they're not helping me find what's out
there because there's nothing out there, and they're just waiting
for the magical MLS marketing machine to shoot out listings.
Speaker 2 (11:07):
We'll go we'll go find it. We'll go hunt it
for you, you know, And.
Speaker 1 (11:11):
We've had success doing that lots of transactions, millions and
millions of dollars of transactions finding properties. We've found you know,
seven million dollar to you know, transactions that were off market.
We've done several multimillion dollar deals off market where the
customer had a unique taste and need and what was
out there didn't exist. So and Josh, being our operations manager,
(11:32):
I think you know that. That's one thing I also
want to touch on too, is how different it is
to work with the real estate company where the administrative
support for the transaction. It's like a lawyer with the
pair legal. A lawyer is really good at arguing and
statutes and documents, they may not necessarily be necessarily great
at the details.
Speaker 2 (11:49):
And that's the same. That's the approach of our operations team.
Speaker 5 (11:52):
It really is. I mean we have I mean from
the top down.
Speaker 4 (11:55):
You've got me, you've got our transaction coordinators, listing coordinators.
Speaker 5 (11:59):
We're all making sure that the deal is going through.
You're not just dealing with your agent, which is who you.
Speaker 4 (12:03):
Hire, right, but the support staff behind that is making
sure everything else gets done, the inspections, the appraisals. That way,
everything's a seamless process. So once you close, you're like, wow,
that was an easy thing. Which if you look at
our reviews you'll see a lot of that.
Speaker 2 (12:15):
Yeah.
Speaker 1 (12:15):
Yeah, for almost fifteen hundred and five star reviews on Google.
And again it's a lot of the process oriented stuff,
and so speaking of that, it's also the problem solving, right.
We know that's the biggest obstacle with real estate transactions,
and I think that's where a lot of real estate
agents are weak. They're great salespeople, they're great at finding
the right property, but when it gets down into the
(12:37):
problem solving, that's where we excel.
Speaker 5 (12:39):
We do excel.
Speaker 4 (12:39):
And the reason why we excel is because we have
so much. We do so many transactions. We've seen it all. Yeah,
I mean we still get surprised from time to time,
but man, we have seen.
Speaker 2 (12:47):
It at all.
Speaker 4 (12:48):
We are able to come up with alternatives get things done,
and I love it.
Speaker 5 (12:52):
Our team is so crafted with that. I love that.
Speaker 2 (12:54):
Yeah.
Speaker 1 (12:54):
And it's and again it's the It's the same thing
that we talk about when you know, even in some
of our ads, the experience it matters. And that is
one thing that I want to position to real estate
agents that might be listening after on our next segment,
after the break, I want to talk about how that
matters to real estate agents just like it does to
the customer, because it helps them sell more. So we're
(13:16):
going to continue that conversation after a quick break here
on the Duncan Duo Show. So we're back here on
the Duncan Duo Show talking about the Tampa Bay real
estate market. Andrew Duncan, the Duncan Duo team at the
Duncan Duo and all social channels. Josh Babello, director of
operations for my real estate team, and Josh we're talking
before the break. Spent the first segment talking about off
market homes and how that is a compelling thing that's
(13:36):
happening across all price range. Is more prevalent and higher
end homes, but certainly it's happening across all price ranges
where we're selling homes that either don't hit the market
or we're just matchmaking. We're going out and hunting to
find the home for the buyer that has a unique
need or isn't finding what they want. And so speaking
of that though the you know, we talked about the
(13:57):
operation side of our team and how they're focused on
problems solved and it's valuable for the customer. But I
mentioned it after twenty one years in the business, there's
a weakness that a lot of real estate agents have
and it's that skill set of problems solving that they're
not good at that. A specific personality, you know, that
sits at a desk all day whose sole goal is
(14:18):
solving all of these things and mediating these processes and
has the right temperament for it, is using the right
systems right is it has and does hundreds of transactions
a year to navigate all these problems. So experience comes
into play. Compared to an agent that does five deals
a year, ten deals a year manages them all themselves,
they're just not getting me at bats to figure out
(14:40):
how to solve the problems.
Speaker 2 (14:41):
And so so you know, why.
Speaker 1 (14:43):
Don't you speak about that a little bit about how
valuable that is as for real estate agent thinking about
joining our team, because you know, a lot of times
they look at it and say, oh, well, I want leads,
but they don't realize how much time they're spending on
things that are not dollar productive.
Speaker 5 (14:57):
Dollar productive.
Speaker 4 (14:58):
Yeah, It's something I always like to talk about in
one of our onboarding classes, is that you have the
greatest opportunity when you join our team to think about
you have a business, you're running a business, but you're
not upfronting any of the capital cost I don't have
to worry about any of that.
Speaker 5 (15:12):
All the systems are in place.
Speaker 4 (15:13):
You already have you as the trailblazer ahead of us
as set everything up. We have all the software, the systems,
so and you have the support with the staff.
Speaker 5 (15:20):
So you come in there.
Speaker 3 (15:22):
Really your job is just let's get you in there
on the phones.
Speaker 4 (15:24):
Let's get you motivated, Let's get you making appointments and
going on listings and not have to deal with everything
else because we handle that for you.
Speaker 2 (15:30):
Yeah, and I think people.
Speaker 1 (15:31):
And again when you look at the per agent productivity
on our team compared to the per agent productivity average
in the market, the average agent last year, I mean, look,
they said like seventy plus percent, seventy plus percent didn't
even sell a house, right, and I want to say
the average in Tampa was like three or four transactions.
You know they would, you know, most of them would
have been better off getting a job working somewhere. Like
(15:52):
when they factor in all the money that they spent
to generate the leads, the dues, the all of that
stuff that, you know, a lot of that stuff gets
wiped out when you join a team like ours, because
we have the multi million dollar marketing budget and the
hundreds of thousands of dollars a year spent on systems
and tech and the you know, an office building and
a location and you know, all all of those things
(16:12):
the agent themselves doesn't you take, like you said.
Speaker 2 (16:17):
It takes them off the plate.
Speaker 1 (16:18):
That's why our average income is higher and our agents
are more productive because they don't have to deal with
a lot of the noise and a lot of the
stuff that they're not going to be good at anyway.
Speaker 5 (16:26):
Right.
Speaker 4 (16:26):
And that's the other thing is that people don't not
everybody's a business leader.
Speaker 5 (16:30):
They can't run a business.
Speaker 4 (16:31):
They just want to set them a task, tell me
how I can do this, and that's why they and.
Speaker 2 (16:35):
How can I make more money?
Speaker 5 (16:36):
How can I make more money? Yeah, it's really get
on the photes.
Speaker 2 (16:39):
Yeah, it's everything else.
Speaker 1 (16:40):
Take care, set appointments, it's going appointments, it's meet with clients.
And when you're not dealing with all the details in
the minutia of the transactions, you're not getting you know,
sucked in. And I see a lot of real estate
agents because they don't have a transaction coordinator, their income
is a roller coaster.
Speaker 5 (16:54):
And look at our agents.
Speaker 3 (16:56):
Before we got on the radio show today, yeah, she
said four appointments.
Speaker 1 (16:59):
Yeah, yeah, we had somebody seff four listing appointments before
ten o'clock this morning. It was a solid text message
asking for our and and on. In addition to that,
she didn't have to do any of the documents, No,
we do. She's like, here, so here's the addresses, I
need you, I need the documents in an hour assistance
behind the scenes preparing all that and sending it to ther.
But but the so the other the other thing that's
(17:19):
cool though, is the uh, the experience level that the
agent gets, the ability to kind of eliminate all of
the all of the details, and then more money they
get to take home to their families because they don't
realize how much time, energy, and money they're spending on
those things. They don't have to master all those things.
So there are a lot of agents out there that
that are clearly making less money than they would if
(17:40):
they were on a team like ours because they're and
and again, sometimes ego gets.
Speaker 2 (17:44):
In the way. They want to do it themselves, they
think they can do it themselves.
Speaker 1 (17:47):
But what Matt I always tell people, like, what matters
more to you the ego of you know, your face
on the sign or your name on your own website,
or the money you bring home to your family exactly,
you know, and and and and it's the answer should
be the money you bring home to your family, right
and and so it takes a unique personality that's willing
to take on that risk and that financial cost and
(18:08):
the burden of going through years of losing money and
and and and and having set backs and trying things
until things work, and then and then taking on those
huge expenses and those huge risks that a lot of
agents don't have to do when they will not no
agents have to do when they join our team. And
so we are hiring. We did a big deal with
Realtor dot com. We've we've increased our advertising on radio,
(18:32):
We're doing more TV stuff. You see us at the
Lightning Games, our billboards. If you're interested in applying as
an agent, Jointhduo dot com. Again, that's join the Duo
dot com. But but I want to make clear what
we don't want, all right, So if you want to
be a part time agent, not for us. If you're
if you don't really want to work, like if you
(18:52):
just want money to rain from the ceiling, you know,
like if you just think getting into real estate is
like a get rich quick scheme, eighty percent of real
estate just fail and seventy percent didn't do a deal,
and the majority of them have an income below the
poverty line, like because a lot of.
Speaker 2 (19:07):
Them don't work.
Speaker 1 (19:08):
So if you want to work and be coachable, you
can make a ton of money. We can help you
grow eventually, grow to the point where maybe you do
start your own your own business, but you've got to
start at a place where you have an opportunity to succeed.
And far too many agents go and join a broker
that doesn't provide a lot of those things, and then
they have to do all of it and then are
trying to do too much and they fail out. So
(19:30):
we're hiring, we're looking to hire agents again. That's Join
the Duo dot com and we're gonna be back continuous
conversation after a quick break here on the Duncan Duo Show.
So we're back here on the Duncan Duo Show talking
about the Tampa Bay real estate market. Andrew Duncan the
Duncan Duo team at the Duncan Duo on x TikTok
Facebook YouTube. Pretty much every single social media channel out
(19:52):
there at the Duncan Duo. Josh Fabelo, jfab director of
operations at our real estate team, also a very productive
agent for us.
Speaker 2 (20:00):
That's That's one of the cool.
Speaker 1 (20:01):
Things that that I really love about you in the
role is that you know, in prior iterations of our company,
when we had somebody in operations, they weren't really an
experienced agent, so they they kind of lost touch. They
didn't do production, they kind of lost touch of what
it's like to go through a real estate transaction. And
I even preached this to team leaders and I still
(20:21):
do this myself. Team leaders and people that own broke
just need to do a deal here and there because
they need to get in the trenches. They need to
show their people they're willing to do it. But they
also keeps them familiar with things. It keeps them up
to date. It reminds them of things that are changing
in the industry too. Yeah, for sure, in sales, you
never get rid of that, right, and I think you
(20:43):
having that experience and still working with customers, still being
you know, a productive agent for us. But I wanted
to you know, we talked in the first couple segments
we talked about, you know, off market opportunities. We also
talked about in our last segment what we're looking for
with agents, like how how we can provide an opportunity
for agents because of the uniqueness of our of our brand.
(21:06):
But I saw stat recently, and I think this is
another reason we excel. And the stat was that home
sale cancelations were the highest it ever been, and and
and and I get why. I mean, you know, it's
it's it's pretty simple to explain why it is. The
higher rates. You know, prices haven't come down that much,
(21:30):
so taxes have gone up, insurance has gone up, so
there's more economic pressure, right, So so the customer is
more afraid, right, they have fear. We had hurricanes, right,
So our market just has a lot of a lot
of tents, you know, to like tenseness to it. So
when you have that tenseness in the marketplace, it causes
(21:52):
consumers to not necessarily always act logically and more act
emotionally or irrationally and cancel deals out of fees or
that where the house where maybe they should buy the
house where maybe those repairs just need to be explained
better because they're not something you should kill a deal over,
you know, and and what ends up happening. A lot
of the cancelations, in my opinion, are done mistakenly. Of course,
(22:14):
there are times where we're representing a client and we
need to get them out of the deal. Like there's
structural damage. That place is infested with termites that can't
be cured. There's wood rod everywhere, the roof is shot
and the cellar won't take.
Speaker 2 (22:26):
Care of it.
Speaker 1 (22:28):
You know, There's there's foundational issues. There's you know, like
Chinese drywall we had back in the day, you know,
like mold. Like there are reasons why you should get
a client out. But most of the cancelations that I
see are a mistake. They're super petty and they get
ego gets in a way. And here's what happens. The
ego gets in a way, and they want a perfect house. Okay,
(22:48):
Unfortunately they want a perfect house because they've been trained
that they can click a button and filter everything on
social media make them look perfect. I mean, when I
honestly I meet a lot of people today, I don't
recognize some social media. It's like you're not saying it's
like I don't like, I don't know who you are like,
who are you? You look nothing like on Facebook. It's prevalent.
(23:12):
They so again, society is like, you know, we've got
this AI filter layer over society and this social gratification
where there are people who will literally post something on
social media and if it doesn't get enough likes or comments,
they will delete it. It's like, you know, and and
so so my point is is the consumer buying the
property once that inspection report and when they open up
(23:35):
that inspection report, what they want it to be is
they want rainbows and sunshine and fairy tales and they
want like they want to be able to press the
button and filter that inspection report, and it just doesn't
work that way. And when they read that in spectra report,
they think the house that they're buying is trash. They
think it's horrible, when in reality, if you translate it out,
maybe you run it through AI, or you talk to
(23:56):
your agent and they explain, and then the agent lets
you talk to the inspe or a contractor and you
figure out what the cost to cure those items is.
Most of the time, the dollar amounts of cure those
items is less than what it's going to end up
costing them. To go back out, spend another inspection, put
potentially another appraisal, the time, energy and effort to find
another house, and then the potential that either rates could
(24:17):
be higher or they may not get as good of
a deal, and now you're dealing with your second choice
and not your first one, you know. So it's the
people they are. They literally they act rationally and logically,
and that is really common right now. So on our team,
we obviously have the transaction coordinators to help navigate through
that their experience at doing what they can to try
and help customers get through the transaction kind of coach
(24:40):
them on experience. Of course, the agents are still there too,
but that extra layer of support helps helps customers get
the data and the information they need.
Speaker 5 (24:49):
It does.
Speaker 4 (24:50):
It's nice having the so the buyer agents that I
happen to work with right now, they always come to
us for advice and there's so many ways to say
for it's goin to cat. We've had we've had people
wanted to cancel with our buyers agents for little things,
I mean things that could mean honestly, it could be
fixed for you know, a couple hundred dollars that's it,
and that's their dream home. They want to be in
old Northeast and Saint Pete, but oh no, this has
(25:12):
it's an older bungalow style home.
Speaker 5 (25:13):
Yeah. Well, of course it's going to have those little
bit of issues. Every house is, Every house has something.
Speaker 1 (25:18):
The only house I've ever seen that doesn't have a
that has a clean inspection report is the one that
isn't bill yet.
Speaker 2 (25:24):
That's true.
Speaker 3 (25:25):
Yeah, because we've done new construction.
Speaker 2 (25:27):
There's issues issues there too.
Speaker 5 (25:28):
H It's all right, nothing, there's no perfect home.
Speaker 1 (25:30):
Now, even an unlimited budget, there's going to be no
there's going to be mistakes. It's a man made product,
and and and so simply, like you said, Navi, how
to navigate through that right like an agent obviously can help.
But then again, the support staff that's done hundreds and
hundreds of transactions, that has navigated through these scenarios that
(25:50):
can help resolve problems. Our cancelation rate isn't as high
because we're helping customers make better choices are so. But
again we see it all the time. Mathematically it it
does not make financial sense for them to cancel the house.
And man, you know, one of the things I still
remember about the Great recession was how many customers I
saw that irrationally canceled transactions and raised their price by
(26:15):
thirty forty percent because they wanted to clean inspection reports
that they weren't going to get even on the higher price.
You know, going from back then, going from two hundred
to three hundred, you weren't inspect. There's still gonna be stuff,
you know, and going for three hundred, four hundred, four
hundred five, there's still gonna be stuff wrong. You know,
You're you almost have to see. The inspection report is
like the blueprint for what you need to do in
your first year of ownership.
Speaker 4 (26:35):
I look at it, it's like, unless it's a major
component item, it's just maintenance items.
Speaker 2 (26:38):
Yep.
Speaker 3 (26:39):
Those are things you're gonna take care of, the same
thing you buy a used car.
Speaker 5 (26:41):
Yep, you're gonna have to do.
Speaker 2 (26:42):
You're gonna change the oil. Yeah, you're gonna have to
put new tires on. Yeah, you know.
Speaker 1 (26:47):
Or if they're a car person like you and I,
maybe need to do PPF right, Maybe you need to
take to coat the you know, maybe you need a
ceramic code it, maybe maybe it needs a tune, maybe needs.
Speaker 2 (26:56):
Bound pipes, And they like sometimes it couldn't help, you.
Speaker 1 (26:59):
Know, but I know the reality is that so many
customers make that mistake, and they kill a deal and
then they end up overspending. They go to the second
or the third house, and they finally give up and
settle on the third house when it wasn't really the
one that they wanted in the first place. That they
should have just found a way to make the first
one work. The other thing that I see that that
I think again kind of going back to that same mistake.
(27:22):
I tt I taught a not a taught a class,
but I brought this up in our meeting this week.
There are ways a really good real estate agent can
help the customer to get all of the information that
they need to make the right choice. I talked about
that this week. In commercial real estate, all the due
diligence is done up front. In residential real estate, it's
ass backwards, like you're you're literally like doing stuff and
then it's like three days before the closing, you're getting
(27:44):
insurance in the appraisal. It's like, so I'm a big
proponent of getting the inspection, the appraisal, and the insurance
all done during the inspection period. Look and some people
might say, well, oh, but now you're gonna have them
spend on the inspection. But if what or spend on
the appraisal? What if the inspection was so bad that
what if they had thirty thousand inequity? Is the inspection
(28:06):
really bad? Now you're making choices when you don't have
all the data, Like as a business person, you know,
like I don't want to make decisions without all the information,
Like I want I want all the information. If if
I'm buying a house, and let's say there's five to
ten thousand dollars in repairs on a five hundred thousand
dollars house, which isn't that uncommon, it's probably a little high.
But then I find out that my five hundred thousand
(28:26):
OAR house appraised at five forty I'm probably a little
less concerned about the ten thousand dollars in repairs out
to make because I got a really good deal on
the house. But then you don't ever find that out
if you wait till the end to do the appraisal,
or you wait to do to insurance, and then the
insurance says, oh, we need something else, or we need this,
or we need this done, and then you got to
go back to the seller. You know, many times deals
canceled because the seller gets frustrated about how many times
(28:48):
the buyer goes back to them. They want something done
in inspection, then they want something done in appraisal, and
then oh wait, guess what, we got some insurance issue.
Do it all up front, like I coach our agents
to do every to all the contingencies cleared as soon
as you can, and that will provide for a smoother process. Now,
there are times where that doesn't make sense for the
customer where maybe they're intending on renegotiating, or you know,
(29:11):
they believe there's a fatal flaw with the house, or
they want to they believe they're getting a good enough
deal so they don't need it. But for the most part,
I'm a firm believer that when I sell my real estate,
you know, I sell homes that I own every month,
Like we're constantly buying homes directly from customers that we're
renovating in our fund and then reselling for a profit.
(29:32):
And when I'm selling my real estate, that's what I'm doing.
I'm saying, no, I want all of this information upfront.
I don't want to have to renegotiate with you three times.
I want to all cleared and out of the way.
The other thing is is it creates less anxiety for
the seller. The seller's making choices once then there's not
this thing at the end where they could get a
rug pull right. You know, they could still fall apart,
(29:54):
but you're doing what you can to try and prevent
it from falling apart. So I'm a big proponent of
an eight of all that stuff getting done up front.
Speaker 4 (30:00):
Nancy contency is the same thing, get it closer to
don't wait till the end.
Speaker 5 (30:03):
I've seen that too.
Speaker 1 (30:04):
Yep, they get it out of the way. Yeah, and
again you want to protect your customer. And again when
you're negotiating on behalf of the buyer or negotiating behalf
on the cellar, your strategy is obviously going to depend
on who you're working with. But in my opinion, I
believe it's a better way. I believe it helps bulletproof
real estate transactions. And then it gives all the parties
all of the information because I see people canceled deals
(30:26):
over a few thousand dollars in repairs and they were
getting a killer deal that if they would have known
it was going to praise, you know, five or ten
percent above that price. Would they have killed the deal
over a couple thousand repairs if the appraisal came back above,
you know, above their negotiated price right, and similarly insurance right,
(30:46):
like you have something happened towards the end where they
need something extra with insurance or insurance costs more, wouldn't
you you know, Like we've had buyers walk when they
find out at the end that their mortgage lender, now
they didn't go to Citywide Tampa dot Com for this one,
but their mortgage lender misquoted them on insurance, and they
believe the mortgage lenders quote on insurance. So they get
to the end and they find out all the insurance
(31:07):
is in two thousand, it's four thousand, and now they're
escrows at risk because their finance and contingencies expired and
they want to blow up the deal and they might
lose their five grand and escrow like all the while,
if they would have done it up front and got
it done during the due diligence period, they had an
out yep, you know. So that again that's my belief
in a smoother real estate transactions. Better for all parties
(31:28):
is doing is forgetting about how the norm may be
and doing what makes more logical sense. So that's something
that we encourage. Again, it's still the customer's choice. We're
just making a recommendation. We're explaining the pros and the cons.
But I, you know, if I'm buying real estate or
I'm selling real estate, I would rather have all the
(31:48):
information before I make all those decisions. Like am I
going to make a whole bunch of repairs and then
get beat up on the appraisal too?
Speaker 2 (31:56):
No?
Speaker 1 (31:56):
No, no, Like I'm not like, especially if they're pairs,
aren't something that are really a big deal, or the
aren't four point where any the next buyer can buy
the house, and maybe that buyer doesn't even care about
those things, you know. So so it's like you're gonna
have me jump through these hoops. Let's let's do it once,
Let's dance once. You know, that's it. So anyway, let
me back continue this conversation. We're gonna get to know
(32:17):
Josh a little bit more in our last segment. Our
last segment is just getting to know he's gonna be
on the show again. He's doing a great job running
the operations.
Speaker 2 (32:25):
On my team.
Speaker 1 (32:26):
So I'm gonna I'm gonna interview Josh after a quick
break here on the Duncan Duo Show. So we're back
here on the Duncan Duo Show, Andrew Duncan Duncan Duo
team at the Duncan Duo Duncan Duo dot Com.
Speaker 2 (32:36):
If you want a.
Speaker 1 (32:36):
Quick cash offer, I don't know your home value estimate,
or you just want to set an appointment get your
home on the market with one of our listing agents
again Dunkin Duo dot Com. So we have Josh Babello
from my real estate team. Josh, why don't you tell
our listeners you're gonna be on the show again. Tell
our listeners a little bit about.
Speaker 5 (32:52):
You, oh man.
Speaker 3 (32:53):
I am a Tampa native through and through.
Speaker 5 (32:56):
Parents came here back in.
Speaker 4 (32:57):
The sixties from Cuba, up in the cigar business, which
I still loved dearly. My my family's business is the
Tampa Sweethearts Cigars and Ebor City is selling all fourth
day cigars. So I am still a cigar smoker, but
got into real estate because I was I was traveling
a lot and it was just not conducive to.
Speaker 2 (33:16):
Home life, not having a family.
Speaker 5 (33:18):
No, it's just not so.
Speaker 4 (33:20):
I found real estate nearly ten years ago and loved
it and still was like weaning off the cigar business
into the real estate and I just fell in love
more and more and more.
Speaker 3 (33:29):
And then two years ago, Yeah, I've known about Andrew Duncan.
Speaker 4 (33:31):
Everybody knows Andrew Duncan if you've been in real estate
in the Tampa Bay area. And I joined the team
because I wanted to level up. I always did a
decent like three or four or five deals like every
other region. Yeah, and then I realized, man, there's so
much upfront costs. It's like it's running your own business,
which I've done before. And I said, man, let me
just take this step. And when I joined the team,
I was like, holy cow, this is completely everything's there.
Speaker 1 (33:53):
Yeah, that's the number of leads too, I think is
game changer.
Speaker 2 (33:59):
Everybody says game change is too much.
Speaker 4 (34:00):
So the game changer for me, or the eye opening, aha,
was when I joined the team and it's like, oh, Josh,
you just make the calls, just make the calls and
make the sales.
Speaker 5 (34:08):
And I go okay.
Speaker 3 (34:09):
And we started doing that and I started seeing this.
Speaker 5 (34:11):
Extent you were crushing it.
Speaker 4 (34:12):
Oh, yeah, I had great years. The last two years
have been phenomenal. Yeah, it's a little it's evolved now.
Speaker 1 (34:17):
Yeah, and I was promoted into leadership at the company,
so he's helping coach agents, he's running our operation staff
and still still doing a sale here and there as well.
Speaker 4 (34:26):
Yeah, we just got the we put a new listing
out what was the old Northeast area sapete.
Speaker 5 (34:32):
Within three days, we had a full price.
Speaker 1 (34:33):
Which was priced had eight eight sixty five, put it
under contract and and uh, that was one of those
where we had the buyer.
Speaker 2 (34:40):
We had we had a buyer internally and so we
barely had it out there.
Speaker 1 (34:43):
Yeah, it was out three days, which is again because
we got off for day one. The consumer always you know,
both of those consumers won because the buyer wanted it
because they didn't want to sit out there and have
competition show up, and the seller wanted they were they
wanted their price, but they wanted to get convenience too.
No seller says, you know, like, oh, I am so
(35:04):
excited about having my market in my house set on
the market for months, right, and entertained showings after showings
that no seller is excited about I believe again, right, Yeah, no,
nobody's excited about that. So convenience is key and selling
their home fast, and that's that's definitely an approach.
Speaker 2 (35:17):
That we follow.
Speaker 1 (35:18):
And so Josh, you're also a car guy like me,
you're your you love his his car goal. He's got
it up in the office. He's got a plaque of
it is an old school j DM accurate in SX,
which is what year ninety four to ninety eight.
Speaker 5 (35:31):
I'm down with any of that. Yeah, ninety five ninety eight.
Speaker 4 (35:33):
That would be the the six speed black and it's
going to be red with the maybe the blacktop or
the target.
Speaker 5 (35:38):
It really depends.
Speaker 1 (35:38):
Yeah, he's got the red NSX up in his office
in many many spots. So we've we've talked about how
we're going to get him there. We're going to get
him that car. I'm obviously a car junkie, and I
even joked that I will.
Speaker 2 (35:50):
Because I want SX too. I don't. I don't know
that I want a red one personally. I do.
Speaker 1 (35:57):
The Midnight purples are cool, but they go for crazy money.
Like they go for crazy money. I mean, it would
be really cool to have one super collectible and they
hold value really well. I'm on the hump of GT
two rs right now. I've obviously touched with you. But
the one that I found was the scals So. But
but Josh a car guy like me, So you'll see
him at a different car events and.
Speaker 5 (36:19):
You know, hopefully we start doing too, right.
Speaker 1 (36:21):
Yeah, we are working on some cars and coffee. We're
also talking to a couple of different organizations about sponsoring
some stuff. I've done a lot of that in the
past because I already go and I'm I'm part of
the Driver's Club at Motor Nclaves, so I go out.
I have track time every Sunday. I don't go every Sunday,
I go probably every other Sunday ish.
Speaker 3 (36:38):
So what's the car you're like in most of the
track right now?
Speaker 1 (36:40):
Oh, that's a great question. So the four GT was amazing,
Like they were surprised. They were scared of that car
on the track because they're like nobody tracks like a
million dollar cars, Like no one puts these out here.
Speaker 2 (36:51):
I was like, look, if I'm gonna do it, like
I'm gonna.
Speaker 1 (36:52):
Do it to do it, you know, like you know, so,
so they were a little nervous in fact, like they
didn't have anyone else out on.
Speaker 2 (36:59):
The track at the same time they took it.
Speaker 1 (37:01):
They took everybody off, and so uh, and then I
did the same I tracked at the Grand Saint Pete
Grand Prix.
Speaker 5 (37:07):
Oh we did that last.
Speaker 2 (37:08):
Year, which we did last year.
Speaker 1 (37:09):
We don't get it this year, but uh but but
nonetheless we we tracked it, uh at that last year.
So that car is the right car for that environment.
It's a little overpowered, like it's got more power in it,
but like it's it's handles incredibly well. It's just yeah,
super far, it handles incredibly well. The one that I
(37:29):
drive the most though, would would be my.
Speaker 2 (37:32):
Four to fifty eight. Yeah, my fur four to fifty eight.
Speaker 1 (37:34):
It's it's the right power band, it's naturally aspirated's you
don't have as many issues of traction and turbo boost
and tuning, and it's it's it's just the right car
for that track, for that track.
Speaker 5 (37:45):
Last year. It's act yeah, same feet.
Speaker 2 (37:48):
Yep, Yeah, it's the right car for that. It's the
sounds it makes. The I like that.
Speaker 1 (37:52):
It's analog, you know, I mean, I've got cars that
have all the digital and the tech and the the
all wheel drive and Quattro and but but that car
is just a cool car to drive, and truthfully, it's
the one I'm most comfortable on that track. I've taken
multiple cars I own on it, but it's the one
that I think is the right car.
Speaker 2 (38:13):
For that for that track. Overall, well balance for it, yeah,
I think so. The but but it's fun. It's a
good group of guys.
Speaker 1 (38:18):
So I've been doing that for a while and so
you'll see us sponsoring different car events. You'll see Josh
out there and we're gonna get him out there in
his NSX. That's right when we help him buy it.
So again, thank you so much for tuning in. We'd
love to help you. Hit us up at Duncan Duo
dot com. If you're a real estate agent looking for
a career upgrade you want to make more money this year,
hit us up at Join the Duo dot com and
(38:38):
have an awesome rest of your Sunday.
Speaker 2 (38:40):
Tampa Bay