Episode Transcript
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Speaker 1 (00:00):
It's another jubile phone frames on the twenties.
Speaker 2 (00:10):
Hello.
Speaker 1 (00:11):
Hi, this is pe Deakins calling from gu I was
looking for Stacey in regards to a couch that she
purchased from us.
Speaker 2 (00:18):
Yes, speaking Hi, I cite you guys. So many emails.
Speaker 3 (00:23):
I've been calling you guys, and nobody's gotten back to me.
Speaker 1 (00:26):
Okay, in what seems to be the issue.
Speaker 2 (00:29):
Well, I'm waiting on the couch that I ordered.
Speaker 3 (00:31):
I haven't been sent a shipping number, I haven't been
sent any information, and I'd like to know where my
couch is.
Speaker 1 (00:36):
Yeah, I do understand that I've got your invoice actually
in front of me, because I know you've tried to
get ahold of us, and it looks like it should
be in your mailbox any day now. So if it's
not there within four days, I would definitely call us.
Speaker 2 (00:49):
Back in my mailbox. What does that mean?
Speaker 1 (00:52):
Should be in your mailbox in yeah, four days.
Speaker 2 (00:56):
It's a couch. How's it going to fit in my mailbox?
Speaker 1 (00:58):
Well, it's small enough.
Speaker 2 (01:01):
No, it's not small enough. I ordered a couch.
Speaker 1 (01:04):
Ye oh boy, how closely did you look at the
ad for the couch? I'm sorry, it's actually a you
know it's actually a Barbie sized couch that you ordered,
so it fits right in the mailbox.
Speaker 2 (01:20):
Is this a joke?
Speaker 3 (01:22):
I paid eight hundred dollars for that couch. There's no
way that it's a Barbie sized couch.
Speaker 1 (01:26):
Well, it is hand designed, So yeah.
Speaker 2 (01:29):
I ordered a full sized couch. I didn't order a
Barbie couch.
Speaker 1 (01:33):
Yeah. Actually, if you, I don't know, if you read
all of the details of the couch, it does say
in there that it's a Barbie sized couch. It's actually
handcrafted though by Bill.
Speaker 2 (01:42):
Who would order a Barbie sized couch? Oh?
Speaker 3 (01:46):
Bill?
Speaker 1 (01:47):
Bill is one of our expert designers here.
Speaker 2 (01:49):
Okay, Well, I don't care how expert Bill is.
Speaker 3 (01:52):
I ordered a full sized couch, and I expect a
full sized couch for that price.
Speaker 1 (01:56):
He's one of the premier designers of teeny couches in
the country. Actually, so that's why it's so expensive, and
a lot of people would pay way more than that
for some of Bill's work.
Speaker 2 (02:04):
Well, Bill and his tiny couches.
Speaker 3 (02:07):
I ordered a full sized couch, and I'm sure that
the ad didn't say anything about it being a small
Barbie couch.
Speaker 1 (02:13):
All the furniture we sell at our stores is miniature,
and I figured you would.
Speaker 2 (02:16):
How would I know that that was not listed on
the ad. That's false advertising.
Speaker 1 (02:20):
Oh no, it's there. It's just in tiny print like
our tiny couches, and we kind of do that to
be cute.
Speaker 2 (02:26):
Okay, you know this is ridiculous.
Speaker 3 (02:27):
I would like a refund, just refund my card because
I'm not You've been so unhelpful. I've been waiting so
long for this couch and then I hear that it's.
Speaker 2 (02:35):
A Barbie couch. What does that even mean?
Speaker 1 (02:38):
Unfortunately, our tiny couches have no refund policies because they
are rare in one of a kind. But think about this, though,
In just a few days, you're going to be able
to open up a Manilla envelope with a beautiful, exquisite,
tiny hand crafted couch just for you.
Speaker 3 (02:53):
In four days, I'm going to open my mailbox and
open a Manilla envelope and stop on a tiny couch
because I'm so frustrated because I want a couch that
I ordered. My family has been sitting on the floor
to watch TV, to eat meals because you be waiting
for the couch which you.
Speaker 2 (03:08):
Haven't gotten back to me.
Speaker 3 (03:09):
At all, and then I hear that it's a miniature couch,
and now I have to go find another one.
Speaker 2 (03:15):
I'm gonna suit you for false advertising. This is ridiculous.
There was nothing in the ad about this.
Speaker 1 (03:20):
Mm hmmm.
Speaker 2 (03:24):
Are you going to say, is there somebody else that
I can talk to you because you're clearly incompetent.
Speaker 1 (03:28):
Well, I would let you talk to Bill, but I
don't want to get hurt his feelings because I can
see that you're not very happy about his design of
the tiny couch.
Speaker 2 (03:35):
Yeah.
Speaker 3 (03:35):
I'm not happy about any of this.
Speaker 2 (03:38):
This is the most ridiculous thing that I've ever heard.
I have never experienced this.
Speaker 3 (03:42):
You cannot just have false ads out there like this
and then expect.
Speaker 2 (03:46):
People to read tiny print.
Speaker 3 (03:47):
I'm going to post on yump, I'm going to post
on Twitter, I'm going to post.
Speaker 2 (03:52):
On all the social media.
Speaker 3 (03:53):
I'm going to ruin your company if you do not
give me a refund, and you'll be out of a job.
Speaker 2 (03:58):
You won't even be able to afford a tiny couch
or a tiny house.
Speaker 1 (04:03):
All right, then I'll let you know that this is
actually Jubil from the Jubil Show doing a phone prank
on you. And your husband set you up. What it's
a joke, He said. You've been frustrated because you haven't
got this couch that you ordered, and he wanted to
mess with you.
Speaker 2 (04:16):
Oh oh my god. Well now at least my husband
can sleep on the full side, wake up every morning
with jubal phone pranks,