September 4, 2026 • 5 mins
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Episode Transcript
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Speaker 1 (00:00):
John Jay and Rich. So I want to give you
guys a little behind the scenes and some inside information.
All right. The other day, Kyle was semi-bragging that you
were bragging about your phone.
Speaker 2 (00:12):
I wasn't semi-bragging.
Speaker 1 (00:13):
I was like full on bragging. That your phone, which
is a, what is it? It's a Samsung. The Samsung's
taken over Apple.
Speaker 2 (00:18):
Yes.
Speaker 1 (00:19):
Because it is.
Speaker 2 (00:20):
I stand by that.
Speaker 1 (00:21):
And you were like, and now you guys stopped complaining
about my green text. And I was like, I haven't
complained about your phone. But then, then.
Speaker 2 (00:27):
Ms.
Speaker 1 (00:27):
Samsung here later that day is like God's hand karma.
Speaker 2 (00:31):
It literally was my karma because I was reading to
you how like Apple is using all of Samsung's technology.
Like if they unveil, I think it's this week that
they could be unveiling a foldable phone. Like we're already
on like that 10th version of that with Samsung. So
I'm like a big fan until yesterday, actually two days ago,
my group chats started like giving me this message saying, um,
(00:52):
this group chats unavailable for you right now. And I'm like,
what are you talking about? So, um, Do you remember
when it was really difficult to text between iPhone and
Samsung pictures and videos?
Speaker 1 (01:02):
It was a whole thing.
Speaker 2 (01:03):
And then they came out with RCS messaging. It was
the new thing that made that possible and amazing. Well,
apparently there's something wrong with my RCS messaging and it
literally shut my phone down. So I spent, I kid
you not, over two hours on the phone with customer
care trying to figure out what the problem is. restarting
(01:24):
my phone, clearing the cash, getting the messages, sending a
new eSIM, all the things, like a million things.
Speaker 1 (01:29):
All the things.
Speaker 2 (01:30):
The third person that I was talking to, this is
an hour and a half in, and I'm like getting
to the point where I'm like, okay, this is very frustrating.
Speaker 1 (01:36):
She's like- Are you just chilling on your couch doing
this or are you doing things?
Speaker 2 (01:40):
No, I'm like personalizing cooling towels for my son's baseball team.
Speaker 1 (01:43):
Oh, so you're doing stuff. I just figured waiting on
the phone sucks. Personalizing cooling towels. And when I finished that,
I ran to Costco.
Speaker 2 (01:50):
So I didn't like stop my life.
Speaker 1 (01:52):
However- Oh yeah, I know you were at Costco. I
got a message that someone saw you in the wild.
Kyle in the wild. Oh my gosh. I'm so glad
that Kyle comes to my Costco, she said.
Speaker 2 (01:59):
That's so funny. No, so I did have to go. Okay,
so the third person I talked to, the lady literally says, and.
Speaker 1 (02:05):
I quote, I have no idea what's going on.
Speaker 2 (02:07):
Click hung up on me.
Speaker 1 (02:08):
And I was like, okay.
Speaker 2 (02:12):
And she had my callback number. So I waited a
little while. I'm like, she's going to call back for sure. Right?
Speaker 1 (02:17):
No, no call back.
Speaker 2 (02:19):
And so I look at my phone and I go
to call my husband and it said, your phone's not
connected to a cellular network.
Speaker 1 (02:26):
So she shut my phone down.
Speaker 2 (02:28):
Now not only do my text messages with group chats
not work, but my phone literally doesn't work. So I
literally go to my carrier store and I get there
and the guy legit says, yeah, you might want to
go to like a geek squad or something like that,
like a phone repair shop. We're not really trained to
do any of the tech stuff.
Speaker 1 (02:46):
And I was like, Okay, because my phone doesn't work
right now, but okay. How have you been living your
life without a working cellular device?
Speaker 2 (02:52):
Okay, well, two minutes later, I go into the car
and I'm very frustrated. I look at my phone and
all of a sudden it's reconnected to the cellular network.
So I'm like, I'm just going to try one more time.
I'm going to go home and then I got to
leave to go get the kids. Well, usually when I leave,
I tell my husband who works from home that I'm
like going to go, but I'm like, I don't have time.
I'll just call him. but my phone wasn't working when
(03:13):
I left. So I literally had to go like tech free.
I was like, how do people communicate? Meanwhile, I could
have just walked in the backyard cause that's where he was,
but there's no time for that. So I literally like,
I was like.
Speaker 1 (03:23):
I don't know what to do.
Speaker 2 (03:24):
I found a sticky note and I literally wrote him
a note like the olden days. And I was like,
gonna leave. Phone's not working. Maybe I'll call you when
it's working again or not.
Speaker 1 (03:35):
I have no idea. And it was bottom line is
my text message.
Speaker 2 (03:38):
Yeah. I, okay.
Speaker 1 (03:40):
I just put it on the back door. Cause that's
what he walks in and out of. Yeah. He's going
to see it. Oh my gosh. I'm shocked that you
guys like don't write notes. We literally write sticky notes
and leave them for each other all the time. You
can get up and leave a sticky note, but you
can't get up and say I'm leaving. A hundred percent. Yeah.
Speaker 2 (03:55):
Because then I would have to walk all the way
in the backyard.
Speaker 1 (03:57):
And at this point, I just like yell the way
you yell. Your voice carries when you yell. I was so.
Speaker 2 (04:02):
Frustrated that yes, I probably could have, but I was
just like, I cannot stop.
Speaker 1 (04:06):
Down my day.
Speaker 2 (04:07):
I have to go to Costco now to.
Speaker 1 (04:09):
Do other things. So I don't know what's going on.
Speaker 2 (04:12):
So if you have a Samsung, because the last guy
that I talked to, that was the last 45 minutes
on with customer care after the phone restarted back up.
said he believes it's a Samsung issue with the latest
software update. So I think I'm probably not the only
one with RCS.
Speaker 1 (04:27):
Chats not working. You don't do software updates, though.
Speaker 2 (04:30):
If you have found a workaround, please.
Speaker 1 (04:31):
Let me know. Okay, so what if Apple comes and
spends all this money on Samsung to use their technology,
but really Apple's going there and infiltrating the system and
shutting down all of the Samsung. So everyone has to
go and buy Apple. You know what? It could be.
It could be anything.
Speaker 2 (04:48):
I just want to be able to text GIFs and memes.
Speaker 1 (04:52):
Come on back to the blue text, Kyle. You were
once one of us. Come on back.
Speaker 2 (04:55):
No, never.
Speaker 1 (04:56):
Come on back.
Speaker 2 (04:57):
Never.
Speaker 1 (04:57):
You know what's funny is that you were at Costco
and I messaged, somebody messaged me. I just saw Kyle
at Costco. I'm so glad she goes to my Costco.
And I'm like, oh my God, what's your number? Let's
do a thing. And I don't know. This is the
problem with having too good of a working phone. is
i don't know if it was dms on facebook dms
on instagram if it was dms on twitter if it
was a text line if it was an email that's
(05:18):
the problem i wish it was just one way to
get a hold of us you could call us you
can text us you can talk back us they're very
happy i don't know if somebody works there they're very
happy you go to her costco just leave us a
sticky note yeah let's go back to that if you
know the station is leave us a sticky note just
go tech free
John Jay and Rich. So I want to give you
guys a little behind the scenes and some inside information.
All right. The other day, Kyle was semi-bragging that you
were bragging about your phone.
Speaker 2 (00:12):
I wasn't semi-bragging.
Speaker 1 (00:13):
I was like full on bragging. That your phone, which
is a, what is it? It's a Samsung. The Samsung's
taken over Apple.
Speaker 2 (00:18):
Yes.
Speaker 1 (00:19):
Because it is.
Speaker 2 (00:20):
I stand by that.
Speaker 1 (00:21):
And you were like, and now you guys stopped complaining
about my green text. And I was like, I haven't
complained about your phone. But then, then.
Speaker 2 (00:27):
Ms.
Speaker 1 (00:27):
Samsung here later that day is like God's hand karma.
Speaker 2 (00:31):
It literally was my karma because I was reading to
you how like Apple is using all of Samsung's technology.
Like if they unveil, I think it's this week that
they could be unveiling a foldable phone. Like we're already
on like that 10th version of that with Samsung. So
I'm like a big fan until yesterday, actually two days ago,
my group chats started like giving me this message saying, um,
(00:52):
this group chats unavailable for you right now. And I'm like,
what are you talking about? So, um, Do you remember
when it was really difficult to text between iPhone and
Samsung pictures and videos?
Speaker 1 (01:02):
It was a whole thing.
Speaker 2 (01:03):
And then they came out with RCS messaging. It was
the new thing that made that possible and amazing. Well,
apparently there's something wrong with my RCS messaging and it
literally shut my phone down. So I spent, I kid
you not, over two hours on the phone with customer
care trying to figure out what the problem is. restarting
(01:24):
my phone, clearing the cash, getting the messages, sending a
new eSIM, all the things, like a million things.
Speaker 1 (01:29):
All the things.
Speaker 2 (01:30):
The third person that I was talking to, this is
an hour and a half in, and I'm like getting
to the point where I'm like, okay, this is very frustrating.
Speaker 1 (01:36):
She's like- Are you just chilling on your couch doing
this or are you doing things?
Speaker 2 (01:40):
No, I'm like personalizing cooling towels for my son's baseball team.
Speaker 1 (01:43):
Oh, so you're doing stuff. I just figured waiting on
the phone sucks. Personalizing cooling towels. And when I finished that,
I ran to Costco.
Speaker 2 (01:50):
So I didn't like stop my life.
Speaker 1 (01:52):
However- Oh yeah, I know you were at Costco. I
got a message that someone saw you in the wild.
Kyle in the wild. Oh my gosh. I'm so glad
that Kyle comes to my Costco, she said.
Speaker 2 (01:59):
That's so funny. No, so I did have to go. Okay,
so the third person I talked to, the lady literally says, and.
Speaker 1 (02:05):
I quote, I have no idea what's going on.
Speaker 2 (02:07):
Click hung up on me.
Speaker 1 (02:08):
And I was like, okay.
Speaker 2 (02:12):
And she had my callback number. So I waited a
little while. I'm like, she's going to call back for sure. Right?
Speaker 1 (02:17):
No, no call back.
Speaker 2 (02:19):
And so I look at my phone and I go
to call my husband and it said, your phone's not
connected to a cellular network.
Speaker 1 (02:26):
So she shut my phone down.
Speaker 2 (02:28):
Now not only do my text messages with group chats
not work, but my phone literally doesn't work. So I
literally go to my carrier store and I get there
and the guy legit says, yeah, you might want to
go to like a geek squad or something like that,
like a phone repair shop. We're not really trained to
do any of the tech stuff.
Speaker 1 (02:46):
And I was like, Okay, because my phone doesn't work
right now, but okay. How have you been living your
life without a working cellular device?
Speaker 2 (02:52):
Okay, well, two minutes later, I go into the car
and I'm very frustrated. I look at my phone and
all of a sudden it's reconnected to the cellular network.
So I'm like, I'm just going to try one more time.
I'm going to go home and then I got to
leave to go get the kids. Well, usually when I leave,
I tell my husband who works from home that I'm
like going to go, but I'm like, I don't have time.
I'll just call him. but my phone wasn't working when
(03:13):
I left. So I literally had to go like tech free.
I was like, how do people communicate? Meanwhile, I could
have just walked in the backyard cause that's where he was,
but there's no time for that. So I literally like,
I was like.
Speaker 1 (03:23):
I don't know what to do.
Speaker 2 (03:24):
I found a sticky note and I literally wrote him
a note like the olden days. And I was like,
gonna leave. Phone's not working. Maybe I'll call you when
it's working again or not.
Speaker 1 (03:35):
I have no idea. And it was bottom line is
my text message.
Speaker 2 (03:38):
Yeah. I, okay.
Speaker 1 (03:40):
I just put it on the back door. Cause that's
what he walks in and out of. Yeah. He's going
to see it. Oh my gosh. I'm shocked that you
guys like don't write notes. We literally write sticky notes
and leave them for each other all the time. You
can get up and leave a sticky note, but you
can't get up and say I'm leaving. A hundred percent. Yeah.
Speaker 2 (03:55):
Because then I would have to walk all the way
in the backyard.
Speaker 1 (03:57):
And at this point, I just like yell the way
you yell. Your voice carries when you yell. I was so.
Speaker 2 (04:02):
Frustrated that yes, I probably could have, but I was
just like, I cannot stop.
Speaker 1 (04:06):
Down my day.
Speaker 2 (04:07):
I have to go to Costco now to.
Speaker 1 (04:09):
Do other things. So I don't know what's going on.
Speaker 2 (04:12):
So if you have a Samsung, because the last guy
that I talked to, that was the last 45 minutes
on with customer care after the phone restarted back up.
said he believes it's a Samsung issue with the latest
software update. So I think I'm probably not the only
one with RCS.
Speaker 1 (04:27):
Chats not working. You don't do software updates, though.
Speaker 2 (04:30):
If you have found a workaround, please.
Speaker 1 (04:31):
Let me know. Okay, so what if Apple comes and
spends all this money on Samsung to use their technology,
but really Apple's going there and infiltrating the system and
shutting down all of the Samsung. So everyone has to
go and buy Apple. You know what? It could be.
It could be anything.
Speaker 2 (04:48):
I just want to be able to text GIFs and memes.
Speaker 1 (04:52):
Come on back to the blue text, Kyle. You were
once one of us. Come on back.
Speaker 2 (04:55):
No, never.
Speaker 1 (04:56):
Come on back.
Speaker 2 (04:57):
Never.
Speaker 1 (04:57):
You know what's funny is that you were at Costco
and I messaged, somebody messaged me. I just saw Kyle
at Costco. I'm so glad she goes to my Costco.
And I'm like, oh my God, what's your number? Let's
do a thing. And I don't know. This is the
problem with having too good of a working phone. is
i don't know if it was dms on facebook dms
on instagram if it was dms on twitter if it
was a text line if it was an email that's
(05:18):
the problem i wish it was just one way to
get a hold of us you could call us you
can text us you can talk back us they're very
happy i don't know if somebody works there they're very
happy you go to her costco just leave us a
sticky note yeah let's go back to that if you
know the station is leave us a sticky note just
go tech free
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