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December 20, 2024 6 mins
Sometimes, the customer isn't always right...
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Episode Transcript

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Speaker 1 (00:00):
Oh cool, your scanner stopped. It's John Jay and Rich.

Speaker 2 (00:03):
Lots of people hate their customers this time of year
eight seven seven, ninety three seven one four seven Call
and tell us event Why do you hate your customers?

Speaker 1 (00:11):
ZENA, good morning? Why do you hate your customers? I?

Speaker 3 (00:15):
Good morning. Well I love most of my customers, but
some I have two reasons. One is they'll wear something
to death and after a year they'll come back and
want to return it, and they'll get upset with our
associates for not returning it, and they don't understand why.

Speaker 1 (00:32):
That's one.

Speaker 4 (00:33):
And two it's.

Speaker 3 (00:35):
Always when you're carrying the heaviest items, heaviest box, when
somebody has a question and you're supposed to drop everything.

Speaker 4 (00:42):
And it happened to me.

Speaker 3 (00:43):
It happened to me about two weeks ago. And I'm
a tiny little person, five three.

Speaker 5 (00:47):
One hundred and nine pounds carrying.

Speaker 3 (00:49):
As much as I can possibly can walking and they
saw me struggling and they're like, ma'am, do you work here? No,
just volunteering so I can drop everything and answer their question.
So that's why I hate my customer.

Speaker 1 (01:03):
And where do you work?

Speaker 3 (01:06):
I can't tell you. I can't I don't want.

Speaker 1 (01:08):
To get no not staples.

Speaker 3 (01:11):
Well I don't. I work for a very large department.

Speaker 1 (01:15):
Okay, that's good to work right now. It sounds I know.
But people think they can return just to anything at all.

Speaker 6 (01:24):
Ever, I'm pretty sure that they can. Can't say that's
why they do.

Speaker 5 (01:27):
It is not Costco.

Speaker 3 (01:30):
But but I I could not tell you, but in
store one day it sounds like Costco.

Speaker 1 (01:36):
All right, thank you very much, thanks for listening. I'm safe.

Speaker 3 (01:40):
I have a great morning.

Speaker 1 (01:41):
Sharman. Why do you hate your customers?

Speaker 5 (01:44):
Okay, it's not me, it's my son. He works at
Walmart and when he goes when.

Speaker 4 (01:49):
He's a cart pusher, so when he comes to work
during the day, they just get more lazier and lazier.
They can have a cart right in the parking in
the parking space where you're you know, where you're tarking.

Speaker 5 (02:03):
To go inside. But he said that every time. He
has a story for me, every time I pick him
up from work. They leave trash in the carts. They
there's people who have play trucks that they leave egg
cart and things in on the ground of all places,
and there's a trash can right by them. So that's
that's his thing. He hates the customers that are so

(02:26):
lazy that they won't return their carts or throw their
trash away.

Speaker 6 (02:29):
That's the shopping cart theory. I was at the grocery
store like two days ago, and it was the weirdest thing.
This lady walked out of the grocery store and the
carts are to the left, and she dropped her cart
off to the right and then walked away, took like
her four bags. And I wanted to be like, lady,
do you.

Speaker 7 (02:45):
Want to put your cart away five steps away? I
really wanted to call her out, but I just took
it myself and put it away. But I was like,
it was literally five feet away, just the opposite direction.
I was like, why would you do that?

Speaker 1 (02:59):
So I feel you're right, and you.

Speaker 5 (03:01):
Guys, you guys, yeah, you guys know how hot it
hits in Arizona. Sure, And when it's like one hundred
and twenty five degrees and he's out there trying to
push these carts and they just want to be, you know,
lazy and make his job harder, which is I think
that I think, you know how Oh, I can't remember
the name of the thing, but you have to put
a quarter in in order to get your cart, and

(03:24):
you have to return the cart to where.

Speaker 8 (03:26):
You got it.

Speaker 5 (03:27):
There would be probable.

Speaker 9 (03:29):
Yes, that's it.

Speaker 7 (03:30):
I'll be yeah, yeah, But I.

Speaker 5 (03:32):
Just wanted to tell you guys that because he didn't
want to get on the radio, I just dropped him
off at Walmart. It worked.

Speaker 9 (03:38):
You said something though, story when he gets old.

Speaker 2 (03:41):
You said something in the very beginning of your call
that I'm so glad you cleared up for me. You
said that the parking spaces at Walmart where people park
their cars and then walk into the store.

Speaker 1 (03:52):
I'm glad you cleared.

Speaker 4 (03:53):
Up what parking space was, right, I just thought.

Speaker 1 (03:58):
That was tailgating. You park, you know, parking space, You
park your car and then you walk into the store. Oh,
that's what.

Speaker 9 (04:04):
That's for, right right, I'll grab one for if I'm
going into Walmart and there's something, you know, but one
of the carts you're in the stall or in the
parking space, I'll grab that.

Speaker 5 (04:15):
That that car, you know.

Speaker 4 (04:17):
I'll take it in for my son.

Speaker 1 (04:24):
All right, Thank you, Thank you for listening, Thank you
for listening. By Sasha. Why do you hate your customers?
Who do you hate?

Speaker 8 (04:34):
I have worked with a dentist, A lot of dentists.
They are well. The reason behind it is, you know,
I always say that their dollar has eight to ten
quarters because they're always so cheap. Anything you quote him,
you have anything, you tell him what it costs. They
they basically you know, always have a problem with it.

(04:54):
But it's never a problem when they charge, you know,
fifteen sixty hundred dollars for boot Canel and the Crown.

Speaker 2 (04:58):
Oh so Sasha just doesn't like dentists, our dentist, your
customers like you sell to dentists.

Speaker 8 (05:05):
What do you say, I work with medical gases.

Speaker 1 (05:09):
Okay, so like his job in general, No, he hates
his customers with their dentists. He sells dentist.

Speaker 8 (05:18):
I absolutely love my job, and I think everybody works
so hard for the money. And like I said, if
you know it's being more so cheap, I say, it's
been a lot easier working with them.

Speaker 1 (05:27):
Is it like this more in the holidays or all
year long?

Speaker 8 (05:32):
It's all year long?

Speaker 1 (05:33):
Oh okay, man, It's interesting to look.

Speaker 2 (05:36):
At a dentist a different perspective, you know, because like
Kyle looking at the dentists like, oh, they're trying to
give me a cavity when.

Speaker 1 (05:41):
I don't have a cavity.

Speaker 8 (05:43):
You know what, I I agree with Kyle. I heard
you guys talk about that, and yes you should get
three quotes. Anytime you get a quote from them, I
trust them worth. I'm on forced. That's what it is.

Speaker 1 (05:55):
Oh man. All Right, dude, We'll have a great day, Sasha.

Speaker 8 (05:59):
Thank you guys that holiday.

Speaker 1 (06:00):
Why have you all
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