January 24, 2026 • 42 mins
- Listen Saturday mornings at 8 as Dr. Msonthi Levine discusses medical issues and takes your calls on News Talk 560 KLVI. Dr Levine is board certified in Internal Medicine and Geriatrics. His office is located at 3080 Milam in Beaumont, Texas. He can be reached at 409-347-3621.
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Episode Transcript
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Speaker 1 (00:01):
All right. Internet radio listeners Southeast Texas, Good morning, Welcome
to another edition of the Doctor Levine Medical Hour. I
am your weekly host, Doctor Levine, coming to you live
from the studios of KLVI here in Baumont, Texas, across
the street from Parkdale Mall. I don't know if you've
looked outside yet. Well, everybody's been talking about it for
(00:22):
the past couple of days, almost like it's a hurricane season.
But everyone's been talking about it, the weather. You should
look outside right now. It is dark, it's wet, it's cold.
I had to drive up here this morning in that.
I love it. I absolutely love it. I am geared up.
(00:45):
I got three jackets on, I got my hoodie on,
my toboggan. I love it. This is a good day
to stay inside and figure out how you're going to
stay alive. Maybe get that exercise equipment out that's hiding
in the closet, are under the bed that you've been
wanting to get to because you made a New Year's
(01:06):
resolution that you were going to get healthy, get your
way down. Doc Levine told me to eat better, and
I want to be healthy and I don't want to
take a lot of medicines. So here's a perfect day
to start, because there's no reason to go outside and
be in this nasty weather like this. Ah anyway, phone
lines are open eight nine to six calva I one
(01:26):
one hundred and three to three zero kelvy. Every week.
We're here trying to help you figure out what's the
best solution for you and your family and how to
live longer and stay out of the doctor's office. I mean,
go once a year. If you don't go at all.
We still meet those patients who don't go to the
(01:46):
doctor at all. They just sort of totally rejected the
system and what we recommend for them, and they just
don't want to take care of unless you're sick, and
they might go to minor care or something. But I
think there is some value you and having a doctor
that you can go to and sort of get oriented
to your health and if there's anything you need to
(02:09):
be doing. Because we do know a lot here in
this country about the diseases that affect Americans and how
we can reduce the risk of developing those diseases. I
think it's worthwhile going to someone who's in the business
and can kind of answer some questions and give you
some help with that. What do you think, miss Living.
Speaker 2 (02:32):
I think that's a great out to you.
Speaker 1 (02:34):
Good morning, you pick. You picked a crazy morning to come.
I mean the weather is just incredible.
Speaker 2 (02:43):
Well, I'm like, hang in with you, sir. It doesn't matter.
Speaker 1 (02:46):
You don't do it often. I mean you're busy. I'm busy.
A lot of people in the hospital always asking, man,
your wife must really love you. When do you When
do you ever see your wife? Because you're always up here,
that's correct. But you're the medical admin extraordinary, right, So
(03:12):
we see each other all the time every day.
Speaker 2 (03:14):
At work, right in passing briefly.
Speaker 1 (03:19):
Sometimes you know, you know I'm focused when I work, right,
you see that I'm just trying to I'm like wired
in and plugged in. And you try to come and
talk about something that maybe you can wait till the
end of the day. Not to me, I know, not
to you, right, but it's important enough to you right
(03:44):
as you know you've been going, well, what's going on
in an admin side? I didn't get a chance to
ask you about that. There's always new things going on
in healthcare. They hear enough about the diseases. Those are
about the same, right, Sometimes the treatments change, and maybe
it's the new testing, but for the most part, year
(04:05):
to year, it's about the same. Right, We've got to
do all the same stuff, and it does not revolve
around taking a supplement that you get from the store.
Take one supplement and voila. It erases everything that I'm
not doing. So, yeah, what's going Since you're here, we
(04:26):
certainly want to use you and see what's going on
in that brain of yours, and see what's going on
with the administrative medicine because again that's a big part
of healthcare delivery. Now as the admin side, the medicine
side is getting easier and easier, it seems, but the
admin side seems like it's just always churning, always some
(04:50):
turmoil going on. So anything going on in the year
twenty twenty six, it's the beginning of the year. So
what's new at the beginning of the year for for
most patients? So what should most patients be thinking of
twenty twenty six admin side? Or what's going on in
our office that maybe you want to highlight.
Speaker 3 (05:10):
Well, what's going on is deductibles. That's the biggest thing
at the first of the year. So everybody has to
pay their deductible and that's never fund But once they've
paid their deductible and they have a secondary insurance and
it picks up what medicare, whatever primary insurance you have,
then you're kind of good to go. It's just that
first quarter of the year is a little bit painful
(05:32):
for everybody. I did want to let everybody know not
to panic because our humanity.
Speaker 1 (05:40):
Yeah, what happened with that?
Speaker 3 (05:41):
Oh it you know, just it got canceled accidentally, it
was just canceled.
Speaker 2 (05:45):
It was an air.
Speaker 1 (05:48):
Dropped, so dropped.
Speaker 2 (05:52):
Yeah, so we did.
Speaker 1 (05:53):
We don't care about you, you trash, You're out of here.
Speaker 2 (05:56):
No, don't say that. Don't put that energy out there.
Speaker 1 (05:59):
In the world.
Speaker 3 (06:00):
So we really didn't know because we don't keep up
with contracts like that. Once we've signed them and you
know they're good forever and you agree to the terms
and you know, you go on about your business, and
you know, some of our patients were calling and we
some well.
Speaker 1 (06:15):
I thought it was like a lot.
Speaker 2 (06:16):
Okay, well it.
Speaker 1 (06:17):
Was a firestone of phone calls like what's going on?
Do I need to change? What's up? Is this real?
I received a card that's.
Speaker 3 (06:25):
Having patients you have no so okay, so some could
be you know, a couple hundred people call so they
you know, we have an insurance team that verifies insurance
the day or two days before you get to the office,
and a lot of work goes into these visits, you know,
behind the scenes. So we're checking all your benefits, making
sure your insurance is still valid, making sure that your
(06:48):
deductible hasn't changed, making sure that your co insurance is
still active, or your tertiary insurance is still active. So
we came across that all of the human patients that
we were checking, they did they showed inactive and so
when we called, they're like, oh, yes, doctor Levine is
not the primary anymore. They have a new PCP. You know,
by the way, your contract was canceled. So once they
(07:11):
looked into it, it was just an internal glitch on
humanit side. So they did expedite the contract and it's
back active now. So I just wanted to let all
of our humanity patients out there in the community know that, yes,
you did receive a card with a new primary care
physician on it, but we are back in network. All
you have to do is call and change your PCP.
(07:32):
Back to doctor Levine, like nothing ever happened. You know,
that's happened to us twice.
Speaker 2 (07:39):
It happened with this with you, not.
Speaker 3 (07:40):
Any years ago, years ago, and you know, computers aren't perfect,
just like humans aren't perfect, and there's always a glitch,
and so that happened. But you know, thankfully, we have
a lot of patients with a lot of different insurances
and they always are the first to alertist and we
fix it and move on.
Speaker 1 (08:00):
Yeah, so a lot of them just received a letter
in the mail and a new card, yeah to them
that there is someone that is new and so certainly
it was a surprise to us, and we had no
desire to change. Certainly, it's sometimes difficult, complicated working with
(08:20):
insurance companies just because again they're getting more demanding with
what they require from us per visit. And it's so
strange and odd to see the evolution of that whole relationship,
just because they were pretty much hands off when I
got into the game, but when we started the practice,
they were they.
Speaker 2 (08:41):
Were hands twenty years ago this year.
Speaker 1 (08:43):
Yeah, twenty we need to get like a patch or something,
you know, like a twentieth year anniversary vacation, a vacation.
Speaker 3 (08:50):
Yeah, that's that's.
Speaker 1 (08:51):
A good one. I don't think I would know how
to act.
Speaker 3 (08:55):
I don't think we've been on vacation since two thousand
and eighteen.
Speaker 1 (09:02):
It's I think it was just before COVID.
Speaker 2 (09:06):
Hit because for my fiftieth birthday.
Speaker 1 (09:09):
Yeah, we we were thinking about taking a trip and
that was my birthday and we were going to go to.
Speaker 3 (09:17):
Which happy pre birthday. You're about to have a birthday.
Speaker 1 (09:20):
Until well, it's got several weeks, so a little bit
too early.
Speaker 2 (09:24):
I said, pre birthday.
Speaker 1 (09:25):
Yeah, get back. I could see if it was a
day or two, but get back with me in a
few weeks. But yeah, I think it was twenty nineteen
was sort of the last year of twenty eighteen because
we would have traveled in well, no, twenty nineteen, that
was the last year because we were going to travel
(09:45):
in twenty twenty, right, that's when COVID hit, right, twenty twenty.
Speaker 2 (09:49):
Well, twenty March of twenty twenty.
Speaker 1 (09:51):
Yeah, because it's why they call it COVID nineteen that year.
So yeah, it's been a while, but it's been worth it,
and we're just certainly trying to provide that service and
get better and better, and again you work on the
admin side of work on the medicine side. It's a
complicated business. It's enjoyable and it's a good service. It's necessary,
(10:12):
one of those basic services that all societies need the
healthcare provider. But it's not easy. Maybe we make it
look easy, which is very easy, but there's, yeah, like
you said, a lot of work that goes behind the scenes.
Just to receive the patient at the office, they sit down,
(10:33):
they check in, and then they go back and then
get sort of their vital signs and sort of get
an interview from the medical assistance about what they're doing,
and then the dog walks in and then we spend
some time chatting. The length of visit can can vary,
but the terms companies certainly are wanting a little bit
(10:56):
more control and insight on what's happening doing the visit.
They give us suggestions about what should be happening, and
then they also send them.
Speaker 2 (11:05):
Right although they've never met the patient, right.
Speaker 1 (11:07):
But they send their representatives over and review the record. Right.
They're doing more and more of that each year, whereas.
Speaker 2 (11:15):
I actually saw less of that this past year. You
didn't notice that.
Speaker 1 (11:19):
I think, well, I think you saw less of it
because when they come, they don't sit on your side,
they sit on our side. So I mean there were
several days where they were there every day all day,
just sort of chart reviewing. Chart diving is what we
call that. And again they're just looking for some marks
that they want us to prioritize, which.
Speaker 2 (11:41):
Again I can tell you what they're looking for.
Speaker 1 (11:44):
Yeah, okay, what are some of the things that they
are looking for, just so that the patients know that
and I and you know they're talking and interacting with
the patients more right. They send these mid levels out
to their homes, and I've mentioned that before, which I
think is a good idea, only if.
Speaker 3 (12:02):
They communicate back to our office what they what their
findings were. So I don't mind that either. But what
is really frustrating is when they don't send their clinical
note to us to let us know what they found
or maybe some suggestions suggestions for us.
Speaker 2 (12:20):
That's a big word.
Speaker 1 (12:22):
So I want you to go home and say that
were twenty times, then write it down and then we'll
work on it later today. No, I want you to write, Yeah,
I want you to write twenty sentences with suggestion in it.
Having to write sentences or lines.
Speaker 3 (12:41):
Yes, Sally chase the dog or something like that.
Speaker 1 (12:45):
I can't. Yeah, that was a way to punish you
when you were growing up in the school, right, the
teacher would make you write one hundred lines one hundred
if you got it wrong. Did you have to do
that too, I think? And they would tell us what
they wanted us to write, right, what the lines should No,
(13:06):
I mean a few times, a few times I had
to do it.
Speaker 2 (13:09):
We're in the corner or in the class.
Speaker 1 (13:11):
One teacher tried to do that, but at the beginning
of the year, and I think I did participate with that.
When once did you go home and like no, teacher, No, no,
nothing like that. I mean again, the relationship between teachers
and students was so different back then. I mean, I
think teachers still had control of their room.
Speaker 2 (13:31):
Well, we got paddled.
Speaker 1 (13:34):
A little bit. Yeah. In elementary panelling was still around.
My pe coach did a lot of that paddling, even
the principal. Yeah, I got a couple of times. I
don't remember what happened, but yeah, I mean I got
paddled a couple of times.
Speaker 2 (13:49):
No, wonder you mine's a willness so disciplined.
Speaker 1 (13:52):
Yeah, I mean more things that have happened, but yeah,
paddling was an okay thing to do when we were
going through elementary. Even the principle would paddle you.
Speaker 3 (14:02):
And I don't know what your rules were, but if
I got in trouble with school, I got in.
Speaker 2 (14:06):
Trouble at home. Yes, yeah, yeah, it was a double
duty things.
Speaker 1 (14:10):
Yeah, and you know you didn't know, but probably the
principal would call the parent and say, hey, this is
what's going on. Do I have permission or I'm going
to pack.
Speaker 3 (14:18):
You know, No, listen, in the very beginning of the year,
you know your parents have to fill out all this paper.
Speaker 1 (14:25):
I didn't remember that. I didn't see that.
Speaker 3 (14:27):
So your parents would fill out this paper if they
wanted to give the school permission to paddle you or not.
Speaker 2 (14:33):
Well I had to fill those papers out.
Speaker 1 (14:34):
Yeah remember, yes, yes, yes, I didn't have parentless rudderless.
Speaker 3 (14:40):
But my parents passed away, so it wasn't like I
was just out there acting crazy.
Speaker 1 (14:44):
Yes, yes, but they don't do that anymore.
Speaker 2 (14:48):
Of course I would check the not paddle right.
Speaker 1 (14:51):
But they would if they had to, they would paddle
you right. Yeah, got into trouble and did something. Yeah,
so a system that has died for obvious reasons, some good,
some bad. And yeah, the discipline certainly has changed. They're
in the classroom. But yeah, there's all these things that
they want us to do at the visit. And I
(15:11):
think it's a good thing. Honestly, they're paying the bills.
They just want structure in the office visit. They want
to try and get as much out of that visit
as possible. They know time is an issue at most
primary care physicians' offices, and you may not get to
all the topics that you get to because again, we're
(15:32):
trying to address the patient's concerns and then you have
your own concerns and you're trying to crunch that into
ten fifteen minutes and then keep doing that all day long.
So it can be overwhelming for primary care healthcare providers
to do that. So I totally get what insurance companies
are doing. And again I think it's a good thing.
(15:52):
I think it helps keep patients out of the hospital.
I think it keeps them from going back to the hospital,
So I think it's a good thing. But patients do
complain about having to come to the office. Is that correct?
Have we changed any of our policies about any of that,
just our no visit rules when you have to come in.
(16:12):
What about then this is one give me a chance
to answer. I'm just so excited this morning that you're here.
I just can't believe. In my god, I know you.
Speaker 3 (16:22):
Always when I when I'm up and I'm like, hey,
I'm gonna go with you, and he just kind of
perks up a little bit. You know.
Speaker 1 (16:27):
Absolutely, let's I almost almost ran here, was raining and ran.
Speaker 2 (16:34):
Luck is in physically running, Yeah.
Speaker 1 (16:35):
Physically running, I'm still capable of that. I actually quite
as much getting older.
Speaker 3 (16:44):
It's so fun to watch. Anyway, back to the insurance.
So you know, the the insurance companies want the providers
to provide the highest level of care possible, and they're
really big into quality.
Speaker 2 (16:58):
So all these quality measures. You've heard that.
Speaker 1 (17:01):
Term, right, mm hm.
Speaker 3 (17:02):
So we have a year to meet their quality measures
and meaning you know, females need a mammogram, you know, colonoscopies,
PSAs A, one c's lipids. I'm sorry, statins if you
have high cholesterol, they want your blood pressure controlled. So
if you have high blood pressure or a high blood
(17:23):
pressure reading in the office, which is so common because
patients get anxious when they're in the office. I mean,
we're cool and we're fun to hang out with, and
all of my staff do a great job to make
everybody feel welcome, but they still get anxious because they're
at the doctor's office. So their blood pressure in the
doctor's office maybe one fifty two over.
Speaker 2 (17:44):
You know, eighty five.
Speaker 3 (17:45):
Well, that's considered high, and so we have to get
the patient to go home and take their blood pressure
and then call us back with their normal blood pressure.
So they want they you know, they want controlled blood pressure.
Speaker 1 (17:55):
Yeah, I think they get sticker shock and they're like,
it's been an hour and I'm still sick. Here. Look
where is doctor Levine.
Speaker 2 (18:02):
Look, this is what I tell all the patients.
Speaker 1 (18:05):
The staff are sitting there. They're not good doctors.
Speaker 3 (18:08):
Good doctors are worth waiting on. I think if I
went to a doctor to.
Speaker 1 (18:13):
Get a sign that says that that would be a
good raise. I can put on a sign and say that,
like a picture.
Speaker 2 (18:21):
How many people stand in line to see an entertainer.
Speaker 1 (18:25):
To get on I'm not entertaining.
Speaker 3 (18:27):
Well, okay, Or to listen listen, to go to a
concert and listen to the music.
Speaker 2 (18:32):
They stand in line.
Speaker 3 (18:33):
Yeah, because there are a great artist. What we should
be considered great at what we do, and it's worth
sitting and waiting for because they're going to get the
highest quality of care visit that they can possibly get.
We give all we have every single patient, every single time,
and that one visit that lasts fifteen or twenty minutes,
(18:55):
takes us sometimes two days to finish, right because they
got testing, they got their blood drawn, they got you know,
whatever they got. We have to wait on those results,
review those results, call the patients. So that visit took
an hour or two before they got there. To verify
their benefits, make sure the demographics was good, make sure
(19:16):
their insurance was still active, make sure their cope hasn't changed,
met sure they've met their deductible, not met their deductible,
is their secondary still active? We do all that before
they get there, and then when they're like, oh, I'm
not coming, we're like.
Speaker 1 (19:30):
What does that really happen? A lot?
Speaker 3 (19:32):
Well, they don't come for reasons, for good valid reasons. Yes,
their car won't cranky, their ride didn't show.
Speaker 1 (19:40):
Up, and things do happen. They're not feeling they can't
come to the visits.
Speaker 3 (19:43):
They're not feeling too well, and I'm like, well, that's
the perfect time to come, yes, so we can make
sure you don't get worse and you get better.
Speaker 1 (19:50):
Mm hmm. Yeah, it doesn't happen that much. We call
that no shows, right, and we trying to keep that well.
Speaker 3 (19:56):
That cancelations and then when they just don't show and
don't call and don't give any reason.
Speaker 1 (20:02):
So you've called them, they've confirmed, and then the next
day they don't show up, that well, we've.
Speaker 3 (20:06):
Left the message because sometimes people are working and they
can't answer their phone, or they're busy, or they are
on the other line.
Speaker 1 (20:13):
Yeah, and we'll be transparent. We do have a no
show policy where we do charge the patients, right, they
have to pay a small fee if they do not
show up. We've taken this massive effort to get in
touch with them. They've said yes, and then they don't show, and.
Speaker 3 (20:29):
There's been a lot of work behind that appointment. But
the main reason we don't we have a no show
is because we also have a waiting list to see.
Speaker 1 (20:37):
No show fee, yes, yeah, and it's not an egregious
massive fee, it's just a little something to like Hey,
it's a little disrespectful. We really put a lot of
work into this and that slot could have been filled
by someone else who might have needed to see the doctor,
but we reserved it for you, and we would appreciate
you showing up.
Speaker 3 (20:58):
Well, it's like, I don't think the general public knows
how much work goes behind you know, that's why you're here,
a patient coming to their appointment. But you know, you
do have a waiting list. And when when patients give us,
you know, when they call us and let us know,
then we can call someone on the waiting list. But
when they just don't show up, then we don't have
(21:19):
that opportunity because no one can get their enlightening speed.
Speaker 2 (21:23):
You know, people have to have a few you.
Speaker 1 (21:25):
Know, they live in the neighborhood around the office, so
they can just boom pop right over absolutely or employees
that work in that area. Because the area has grown
right since we opened the office.
Speaker 2 (21:37):
We brought awesome.
Speaker 1 (21:38):
I wouldn't go that far.
Speaker 2 (21:40):
Yes, okay, so did it look like that in two thousand.
Speaker 1 (21:45):
And nine, We no, No, but the entire medical community
over there was growing. We were part of that growth
and it's still growing. In that growth you know, Baptist
Hospital just opened up their cancer center right beautiful gorge,
just two story building. It's it's massive. You can't miss
(22:05):
it if you're traveling down absolutely. So they just sort
of had their opening, grand opening yesterday. I think they
started seeing patients in the office this Monday, this past Monday.
So it's a beautiful building. If you haven't seen it,
right across kind of categ corner to the old Kmart location.
(22:27):
You don't know about Kmart, but most people who grew
up here you know about that Camart location. It's been
there for many years. Which now they're building a vas
going to be yes huge massive clinic that the Veterans
Administration is building for the veterans well deserved. That's under construction.
We have a bank across the street that's going under construction.
(22:51):
There's a Jimmy Johns that open. Where's Jimmy Johns, The
I Center, our office. I mean, this is popping up
construction out there on that street.
Speaker 2 (23:01):
If the City of Beaumont would just redo the street.
Speaker 1 (23:04):
Yeah, they're working on it. It takes time. I think
that little corner was sort of forgotten about for a
lot of years and it just has to be put
back on the map. But we're doing our part to
get it put back on the map. And it was
paved that red black of gravel that they put there
that causes all the noise when you pass over a
few bumps.
Speaker 2 (23:23):
You go airborne a few times if you don't have
your mind right.
Speaker 1 (23:27):
They listened to us and they come and fix stuff
when we needed to. Phone lines are open eight done
six kalva I one one hundred three three zero kalva.
I just sitting here chatting with Missus Levigne about all
sorts of various topics. If you have any questions about that,
give us a call otherwise we'll be back in two minutes.
(24:02):
All right, welcome back to the Doctor Levine Medical Hour.
Phone lines are open eight nine six kVA one one
hundred and three three zero kill via. I spend some
time with Missus Levine on this cold, cold, wet, wintery
Saturday morning. Everyone sort of bracing for the ice storm
that's supposed to happen the next day. I said, ice
(24:23):
or just cold weather or snow? What is? What are
all the meteorologists saying that's a big word too.
Speaker 2 (24:31):
Well, meteorologists got that one down.
Speaker 1 (24:35):
Yeah, So you know, I think this was your practice
work supposedly.
Speaker 2 (24:39):
Supposedly, yeah, you need to get.
Speaker 1 (24:42):
Close to the mic. You're fading, thank you.
Speaker 2 (24:45):
Supposedly, Yeah, go ahead.
Speaker 3 (24:48):
So anyway, I think the storm is so unpredictable just
because it's changing minute by minute. So I think we're
just going to get really cold weather, maybe some ice
Sunday morning. It's going to start like midnight tonight and
go into noon tomorrow or something to but just mainly
(25:08):
really cold weather.
Speaker 2 (25:10):
And you have to be careful.
Speaker 3 (25:11):
Put your pets inside, please, or you know, give them
blankets or some hay or something. Hey, yes, because if
you're cold, your pets cold, you know, Okay, you want
to throw Alexia Matty outside and see what they do
for a minute.
Speaker 1 (25:25):
I guess if you have livestock, yes, hey, would be
a GoF some horses. Yeah, that would be a good
thing to do. So are we going to do anything
different Monday at the office.
Speaker 3 (25:35):
So Monday we're going to open at one. And that's
only because you know the weather is so unpredictable. It's
not worth putting your staff at risk. It's not worth
putting your patients at risk. And you know, when you
have a doctor's appointment, you feel obligated to go and
you know.
Speaker 2 (25:52):
Just chill.
Speaker 1 (25:52):
It's it's too far as if you don't.
Speaker 3 (25:56):
So I put something on our social media that told
the patients that they would not be charged because these
are things outside of our control. We can't control the
weather and we're not going to be there for them
to call, so it's not fair to make them do that.
So if you don't follow us on our social media,
you should. And we also have a lot of educational posts.
Every week, we choose, we draw team Leader of the
(26:19):
week and that's one of our staff members and they
choose a topic and we take that topic and we
educate the general public on that topic. And it's it's
medical related, health related, disease related. And a lot of
the people that follow us on Facebook, they really do
enjoy that. We have almost four thousand followers.
Speaker 1 (26:39):
That read it, you know, because it's our goal a million.
Speaker 2 (26:42):
No, there's not a goal.
Speaker 3 (26:44):
The goal is to just help someone understand something that
maybe they don't know about when it comes to health
and disease. And you know, because they haven't went to
nursing school and medical school, they're not trained. And if
it doesn't help them, maybe they can share it and
help someone else.
Speaker 1 (27:02):
Yeah. I mean, you're a nurse and you've been in
the game for over twenty years. Is there something that
you are surprised about at this stage in your life
that you were not aware of when I first met
you in terms of health, Like something that you didn't
know or are something that you were engaged in, But
now twenty years later, you're like, man, if I would
(27:23):
have known this or known that about health and wellness
and sickness and illness, and I want to share that
with the next person that I talked to, Is there
anything like that for you?
Speaker 2 (27:36):
It's so funny you say that.
Speaker 3 (27:38):
Excuse me, you know, I think we met each other
when we were thirty three, thirty.
Speaker 1 (27:44):
Two or thirty four.
Speaker 3 (27:46):
Yeah, we opened the practice when we were thirty seven, okay,
so five years before that we were thirty two okay,
And now that we are in our mid going into
our late fifties, I would say aging, you know, because
when you're young or young, you don't you don't realize
what you're doing to your body. Because you're young, you
(28:08):
can tolerate things, you can do things and never skip
a beat. And as you get older, you can't do
those things. You can do them, but just not as
quickly or maybe things long. Yeah, maybe things change a
little bit, and I just you know, I've always taken
care of myself, but I wish I would have done
things differently as far as you Okay, for instance, have
(28:31):
you seen me pick something up off the floor?
Speaker 1 (28:35):
No?
Speaker 3 (28:36):
What, Okay, you go into a full lesson, Charlotte, bend
at your knees, bend at your knees, bend at your.
Speaker 1 (28:45):
Knees, exactly pick it up when you knee and I'm.
Speaker 2 (28:48):
Looking like, did I ask you?
Speaker 1 (28:50):
I'm fine?
Speaker 2 (28:52):
And then I bend at my knees and then I
can't get up. It's like it takes me a few
minutes to get back. It's so much easier just to bend.
Speaker 1 (28:59):
It the these that's right.
Speaker 2 (29:01):
So you know, just maybe I would have eaten better,
even though I've never really eaten bad.
Speaker 1 (29:08):
Yeah you're not a big eater.
Speaker 3 (29:09):
Yeah, you know, just little things. But I just wished
I would have known the aging process.
Speaker 1 (29:18):
Yeah, I think that that is difficult just because you
are young. You're not old, so it doesn't matter. I mean,
you're not going to care about being at fifty four
because you're still young. So that's sort of a normal
reaction in my opinion. I guess for me as a
doctor being on the inside, it's really clear to me, Well, could.
Speaker 2 (29:41):
You see hospital patients.
Speaker 1 (29:43):
I see it all, and it's really clear, like crystal clear,
what how this works and what happens and how you
get from point A to point B in terms of
these diseases. Now, everyone's not perfect. Every situation is not perfect.
Meaning we do have patients out there that are doing
their part, but they still come down with a few problems.
(30:05):
They just saw the doctor two weeks ago, and then
they're in the hospital with pneumonia or there in the
hospital with their first heart attack. I mean, that sort
of thing happens. It's not a perfect world out there,
doctors and healthcare professionals. So just trying to get again
some orientation, trying to reduce risk. Really, I don't think
we have enough power to make a zero risk at
(30:28):
this point, just because I listened to you, we did
a little lab, we did an EKG that there's absolutely
nothing that can happen to you. I mean, I think
maybe that's the impression, and I would even say that
that's a little bit too strong. You still have to
be on the lookout for things to happen to you,
but it certainly reduces your risk big time versus those
(30:50):
that do not do their part, they don't take care
of themselves, are eating poorly. For me, yeah, it's just
it's crystal clear that the nutrition, the nutrition is where
it's at. I mean, that is super super duper.
Speaker 3 (31:04):
Key donuts since eight oreos dipped in milk, you.
Speaker 1 (31:08):
Do that, I don't see you know.
Speaker 2 (31:10):
But when I was younger, Oh.
Speaker 1 (31:11):
Yeah, my kids, I mean yeah, I did, and I
liked it. Oh I loved that was the thing that
I love.
Speaker 2 (31:19):
And a tall glass of milk at ten thirty at night.
Speaker 1 (31:22):
And that's probably, and I'll be honest with you, it's
probably another reason why I'm not like so excited to
go out of town and go travel. What do you
do when you travel? What's one of the big functions
and the big priorties when you travel.
Speaker 2 (31:36):
Well, for normal people they go sight seeing, but for.
Speaker 1 (31:38):
You, you eat. No, no, no, for everybody. Because I
mean I talk to my patients all the time. They're
going on there cruises, they're going to Europe, they're going wherever.
They want to go. Food is always a part of
that conversation or the beverage of the dessert. So that's
just what the world does. We eat and we drink
(31:59):
and now at food harms and I know that and
I feel it. Now I'm not so interested to eat
that stuff. And like, if I can't eat like I
want to, I'm gonna just stay at home and take
care of some patience. Phone lines are open eight nine
to six kalv I won one hundred three three zero kova.
I'll be back in two minutes. All right, welcome back
(32:28):
to the doctor Levine Medical. Our phone lines are opened
eight nine six kV I one one hundred three three
zero O kof. I'm man, it is cold outside and
I love it. I love it, all right, missus Levine
twenty twenty six. Anything new in the office you wanted
to mention to the listeners. Yeah, go ahead, Yeah, it
(32:51):
seems to be positional. Go ahead, go ahead, talk.
Speaker 2 (32:57):
Anything new in the office.
Speaker 3 (32:58):
So we got a really cool test that we're doing
this year and we'll see how it goes. But it's
a brain scan and it's what it is is patients
that qualify they do this mini test that's basically memory
and eye movement and motor skills and all these things.
It's about a fifteen minute test. You can do it
(33:18):
in the lobby. No one really knows what you're doing,
none of your information. I mean, it doesn't have audio,
so it's nothing more than looking like you're playing on
your phone or using your phone. So you take this
test and if you have low scores, then we do
a swab, send it off to a lab, and it
sends us back in about a week or two. The
(33:39):
markers for autoimmune disease, cancer markers, dementia, Alzheimer's, but it
tells us specifically what those are. Instead of, oh, you
have an autoimmune disease, it tells you exactly what autoimmune
disease you have. If you have cancer markers, it tells
you exactly what cancer the markers long to. If you
(34:01):
have Alzheimer's or you have dementia, it tells us what
top and class those are. And it's depression, tells us
the depression ADHD if you have any type of deficits.
It's a very advanced test, and then it targets the
exact medication that treats that exact marker, which I think
(34:25):
is going to be really awesome for our patients because
sometimes not all the times. And I'm not a doctor,
but when you diagnose something, you have to treat it
broadly until the disease starts progressing or it doesn't respond
to what you wrote.
Speaker 2 (34:40):
Is that correct?
Speaker 1 (34:43):
Yeah? Something like that. Yeah? Absolutely, I think that information
is what doctors and healthcare providers need to help patients
make decisions. The patients are wanting information as well, and
we don't talk a lot about brain health and memory
preservation that much. Although I think most people are familiar
with the dietary supplement prevagen. It's very popular out there,
(35:06):
and I get that question all the time. Is it
worth it? Should I take it? I think most listeners
sort of know my position on that. It's fine to take,
but don't forget about the basic stuff like treat your
blood pressure, treat your sugar, exercise a little bit stair
away from the tobacco.
Speaker 2 (35:22):
Drink water.
Speaker 1 (35:22):
Oh and I'm taking prevedent on top of that. No, no, no,
got to do the basic stuff first, right, So yeah,
I mean most doctors are looking for info, patients are
looking for info. So it's just more information to help
the patient, help the physician, help the patient and prioritize
certain diseases, maybe more aggressively search for certain diseases, look
(35:46):
into certain diseases, maybe start medications sooner rather than later. Again,
as it pertains to dementia, we've been looking for some
sort of radar to use to help patients understand who's
more at risk and who's not, just because as we
all get older that memory starts to lag a little
bit and you just forget about this and forget about that,
(36:07):
and it just generates so much paranoia and concern for
most patients when their memory starts to slip, they want
to know is a dementia? Yeah, So that's how this
test can be used again, getting us some information to
highlight who may be at risk for that. Maybe get
them a mad sooner, get them to the neurologist sooner,
(36:29):
that sort of thing again. Prevention, that's what we do, right,
that's the game wins. Preventative healthcare, preventative medicines.
Speaker 2 (36:36):
Well, that's the structure of our practice.
Speaker 1 (36:39):
That may not be the primary primary care world is,
the big component is prevention.
Speaker 3 (36:45):
Well, I think you're a little bit more aggressive, you know,
but your patients do very.
Speaker 1 (36:48):
Well well we'll appreciate that. Thank you again. It's a
team effort, right, I know that it takes a lot,
all those phone calls and coordinating patients so that when
they do get to the office, it's seems seamless, effortless
is come in, get their visit, boom there out the door.
Speaker 2 (37:06):
I wonder if I can run a report.
Speaker 3 (37:07):
I'm going to look into this if I can remember
speaking about talking about memory. I want to see if
I can run a report of how many times our
phone rings in a in a from eight to five.
Speaker 1 (37:17):
It has to be very easy to get. Yeah, you
can get that very easily. Yeah, that's there's a lot
of phone calling. Hopefully as time progresses, it'll be more
computer virtual based. You're just getting maybe e messages back
and forth.
Speaker 3 (37:33):
Even let me tell you a little bit about me.
I could do that now, but I don't want to
take human people out of it, you know. I mean,
it's so nice when you someone picks up the phone
doctor Levine's office, as is so and so how can
I help you rather than an automated person.
Speaker 2 (37:48):
I just don't want to do that.
Speaker 3 (37:49):
I love to talk to the patient and it be
more personable.
Speaker 1 (37:55):
Yeah, you don't want AI to take off. No, it's
going to take over doctor love being all this. Yeah,
I mean that's the big thing right now, AI, Right,
so we start doing this.
Speaker 2 (38:07):
Human interaction is what my thing is until.
Speaker 1 (38:11):
Yeah, and that's what medicine's all about. So I don't
think that's going to go anywhere. I think that AI
will assist health care providers and the patients and improving
their healthcare, maybe helping with some of those diagnosses that
don't make sense. Patients come with sort of these bizarre
physical symptoms that really don't suggest a certain disease that
(38:32):
might suggest twenty diseases, and having an AI application that
can plug in all that information. So again, almost like this.
Speaker 3 (38:40):
Test, I'll tell you this would be that would be
a great patient to have them do the brain scan
and then the swab and then see I'm going to
do myself, you know.
Speaker 1 (38:51):
Yeah, other than just labs, X rays what else above? Right, Yeah, subjective.
Now this particular tests that we have, I guess the
test has been around for a while. No, it's band new,
it's brand it's brand new stuff. Twenty twenty six, Cutting innovative.
Doctor Levine's office phone lines are open we're going tour,
(39:12):
last break, be back in two minutes. All right, welcome
back to the doctor Van Medical Hour Man. Time has
flown by.
Speaker 2 (39:31):
Did you enjoy me being here?
Speaker 1 (39:33):
It was amazing. Let's do another hour, okay, three or four.
We can stay here all day.
Speaker 2 (39:40):
I was hoping to go home and make snow angels
later in my front yard.
Speaker 1 (39:43):
There's no snow, well I will yeah, just wetness and cold, windy. Yeah,
so it's not supposed to snow.
Speaker 2 (39:51):
Though, right, No, I don't think so.
Speaker 1 (39:53):
I was just being just being cold, cold, just kind
of yeah, wet and maybe some ice. Any closing thoughts,
anything you want to tell the listeners twenty twenty six.
Speaker 3 (40:06):
No, just be happy, healthy and aware. And we're always
accepting new patients, and we take great care of our patients.
Speaker 2 (40:16):
And our office is amazing.
Speaker 3 (40:17):
And it's hard to believe that I was the creator
and founder and we've been doing it for twenty years.
It seems like we just started yesterday.
Speaker 1 (40:26):
I wouldn't say all that. I mean, we've been doing
it for a long time. I can feel the length
of time.
Speaker 3 (40:34):
Well, that's because you're all over the place in several hospitals,
and you're not just at the office.
Speaker 1 (40:39):
Yeah, I can feel the length of time. Yeah. I
mean when we were first open, right, a couple of
patients a day, right, that was a wrap.
Speaker 2 (40:47):
No, we thought we were busy. Oh right, there's five
patients on the schedule.
Speaker 1 (40:52):
But now, Yeah, we want to thank all Southeast Texans
for your support. Absolutely years. We couldn't have done it
without you. And again, yes, so we are trying our
best every day to try and improve the services, educate
the community, trying to be as good as possible. It's
difficult out there to deliver healthcare, but that is our
(41:14):
commitment and we appreciate your support over the years to
allow us to do this. I mean, it's a privilege
to talk with patients absolutely, have them share their lives
with us and put their lives in our hands. That's
a privilege that you just cannot replace. A huge responsibility
and it does take a lot, and again, we're committed
(41:34):
to it and we just want to let them know
thank you for all your support. And even this radio show,
we have some listeners that come to the office. I
see a lot of the listeners in the hospital. We
appreciate your support for this. We love doing it. It
is for you. It is a relationship. It's calling gift.
If there's a topic that you want me to talk about,
(41:56):
you either call the office, you can call this show
and we'll sort of jump into it.
Speaker 3 (42:01):
And then follow us on Facebook, because yes, w let's
see Facebook.
Speaker 2 (42:07):
Doctor Massanti Levine, MD.
Speaker 1 (42:11):
You got it right, I think so.
Speaker 2 (42:13):
I mean, just.
Speaker 1 (42:15):
And you'll come back and visit with us at some point.
You wake up one morning like.
Speaker 3 (42:20):
Every morning, let me just let me just make that
real clear. I get it very early four thirty five.
I just like to come hang out with you, and
I listen to you every Saturday like a nerd.
Speaker 1 (42:31):
Yeah, number one fan.
Speaker 3 (42:33):
And then there was a lady that called in last
week or the week before that said to tell me hello,
thank you. I text doctor Levine and said, please tell
her thank you for thinking about me.
Speaker 1 (42:43):
Bye. Be warm,
All right. Internet radio listeners Southeast Texas, Good morning, Welcome
to another edition of the Doctor Levine Medical Hour. I
am your weekly host, Doctor Levine, coming to you live
from the studios of KLVI here in Baumont, Texas, across
the street from Parkdale Mall. I don't know if you've
looked outside yet. Well, everybody's been talking about it for
(00:22):
the past couple of days, almost like it's a hurricane season.
But everyone's been talking about it, the weather. You should
look outside right now. It is dark, it's wet, it's cold.
I had to drive up here this morning in that.
I love it. I absolutely love it. I am geared up.
(00:45):
I got three jackets on, I got my hoodie on,
my toboggan. I love it. This is a good day
to stay inside and figure out how you're going to
stay alive. Maybe get that exercise equipment out that's hiding
in the closet, are under the bed that you've been
wanting to get to because you made a New Year's
(01:06):
resolution that you were going to get healthy, get your
way down. Doc Levine told me to eat better, and
I want to be healthy and I don't want to
take a lot of medicines. So here's a perfect day
to start, because there's no reason to go outside and
be in this nasty weather like this. Ah anyway, phone
lines are open eight nine to six calva I one
(01:26):
one hundred and three to three zero kelvy. Every week.
We're here trying to help you figure out what's the
best solution for you and your family and how to
live longer and stay out of the doctor's office. I mean,
go once a year. If you don't go at all.
We still meet those patients who don't go to the
(01:46):
doctor at all. They just sort of totally rejected the
system and what we recommend for them, and they just
don't want to take care of unless you're sick, and
they might go to minor care or something. But I
think there is some value you and having a doctor
that you can go to and sort of get oriented
to your health and if there's anything you need to
(02:09):
be doing. Because we do know a lot here in
this country about the diseases that affect Americans and how
we can reduce the risk of developing those diseases. I
think it's worthwhile going to someone who's in the business
and can kind of answer some questions and give you
some help with that. What do you think, miss Living.
Speaker 2 (02:32):
I think that's a great out to you.
Speaker 1 (02:34):
Good morning, you pick. You picked a crazy morning to come.
I mean the weather is just incredible.
Speaker 2 (02:43):
Well, I'm like, hang in with you, sir. It doesn't matter.
Speaker 1 (02:46):
You don't do it often. I mean you're busy. I'm busy.
A lot of people in the hospital always asking, man,
your wife must really love you. When do you When
do you ever see your wife? Because you're always up here,
that's correct. But you're the medical admin extraordinary, right, So
(03:12):
we see each other all the time every day.
Speaker 2 (03:14):
At work, right in passing briefly.
Speaker 1 (03:19):
Sometimes you know, you know I'm focused when I work, right,
you see that I'm just trying to I'm like wired
in and plugged in. And you try to come and
talk about something that maybe you can wait till the
end of the day. Not to me, I know, not
to you, right, but it's important enough to you right
(03:44):
as you know you've been going, well, what's going on
in an admin side? I didn't get a chance to
ask you about that. There's always new things going on
in healthcare. They hear enough about the diseases. Those are
about the same, right, Sometimes the treatments change, and maybe
it's the new testing, but for the most part, year
(04:05):
to year, it's about the same. Right, We've got to
do all the same stuff, and it does not revolve
around taking a supplement that you get from the store.
Take one supplement and voila. It erases everything that I'm
not doing. So, yeah, what's going Since you're here, we
(04:26):
certainly want to use you and see what's going on
in that brain of yours, and see what's going on
with the administrative medicine because again that's a big part
of healthcare delivery. Now as the admin side, the medicine
side is getting easier and easier, it seems, but the
admin side seems like it's just always churning, always some
(04:50):
turmoil going on. So anything going on in the year
twenty twenty six, it's the beginning of the year. So
what's new at the beginning of the year for for
most patients? So what should most patients be thinking of
twenty twenty six admin side? Or what's going on in
our office that maybe you want to highlight.
Speaker 3 (05:10):
Well, what's going on is deductibles. That's the biggest thing
at the first of the year. So everybody has to
pay their deductible and that's never fund But once they've
paid their deductible and they have a secondary insurance and
it picks up what medicare, whatever primary insurance you have,
then you're kind of good to go. It's just that
first quarter of the year is a little bit painful
(05:32):
for everybody. I did want to let everybody know not
to panic because our humanity.
Speaker 1 (05:40):
Yeah, what happened with that?
Speaker 3 (05:41):
Oh it you know, just it got canceled accidentally, it
was just canceled.
Speaker 2 (05:45):
It was an air.
Speaker 1 (05:48):
Dropped, so dropped.
Speaker 2 (05:52):
Yeah, so we did.
Speaker 1 (05:53):
We don't care about you, you trash, You're out of here.
Speaker 2 (05:56):
No, don't say that. Don't put that energy out there.
Speaker 1 (05:59):
In the world.
Speaker 3 (06:00):
So we really didn't know because we don't keep up
with contracts like that. Once we've signed them and you
know they're good forever and you agree to the terms
and you know, you go on about your business, and
you know, some of our patients were calling and we
some well.
Speaker 1 (06:15):
I thought it was like a lot.
Speaker 2 (06:16):
Okay, well it.
Speaker 1 (06:17):
Was a firestone of phone calls like what's going on?
Do I need to change? What's up? Is this real?
I received a card that's.
Speaker 3 (06:25):
Having patients you have no so okay, so some could
be you know, a couple hundred people call so they
you know, we have an insurance team that verifies insurance
the day or two days before you get to the office,
and a lot of work goes into these visits, you know,
behind the scenes. So we're checking all your benefits, making
sure your insurance is still valid, making sure that your
(06:48):
deductible hasn't changed, making sure that your co insurance is
still active, or your tertiary insurance is still active. So
we came across that all of the human patients that
we were checking, they did they showed inactive and so
when we called, they're like, oh, yes, doctor Levine is
not the primary anymore. They have a new PCP. You know,
by the way, your contract was canceled. So once they
(07:11):
looked into it, it was just an internal glitch on
humanit side. So they did expedite the contract and it's
back active now. So I just wanted to let all
of our humanity patients out there in the community know that, yes,
you did receive a card with a new primary care
physician on it, but we are back in network. All
you have to do is call and change your PCP.
(07:32):
Back to doctor Levine, like nothing ever happened. You know,
that's happened to us twice.
Speaker 2 (07:39):
It happened with this with you, not.
Speaker 3 (07:40):
Any years ago, years ago, and you know, computers aren't perfect,
just like humans aren't perfect, and there's always a glitch,
and so that happened. But you know, thankfully, we have
a lot of patients with a lot of different insurances
and they always are the first to alertist and we
fix it and move on.
Speaker 1 (08:00):
Yeah, so a lot of them just received a letter
in the mail and a new card, yeah to them
that there is someone that is new and so certainly
it was a surprise to us, and we had no
desire to change. Certainly, it's sometimes difficult, complicated working with
(08:20):
insurance companies just because again they're getting more demanding with
what they require from us per visit. And it's so
strange and odd to see the evolution of that whole relationship,
just because they were pretty much hands off when I
got into the game, but when we started the practice,
they were they.
Speaker 2 (08:41):
Were hands twenty years ago this year.
Speaker 1 (08:43):
Yeah, twenty we need to get like a patch or something,
you know, like a twentieth year anniversary vacation, a vacation.
Speaker 3 (08:50):
Yeah, that's that's.
Speaker 1 (08:51):
A good one. I don't think I would know how
to act.
Speaker 3 (08:55):
I don't think we've been on vacation since two thousand
and eighteen.
Speaker 1 (09:02):
It's I think it was just before COVID.
Speaker 2 (09:06):
Hit because for my fiftieth birthday.
Speaker 1 (09:09):
Yeah, we we were thinking about taking a trip and
that was my birthday and we were going to go to.
Speaker 3 (09:17):
Which happy pre birthday. You're about to have a birthday.
Speaker 1 (09:20):
Until well, it's got several weeks, so a little bit
too early.
Speaker 2 (09:24):
I said, pre birthday.
Speaker 1 (09:25):
Yeah, get back. I could see if it was a
day or two, but get back with me in a
few weeks. But yeah, I think it was twenty nineteen
was sort of the last year of twenty eighteen because
we would have traveled in well, no, twenty nineteen, that
was the last year because we were going to travel
(09:45):
in twenty twenty, right, that's when COVID hit, right, twenty twenty.
Speaker 2 (09:49):
Well, twenty March of twenty twenty.
Speaker 1 (09:51):
Yeah, because it's why they call it COVID nineteen that year.
So yeah, it's been a while, but it's been worth it,
and we're just certainly trying to provide that service and
get better and better, and again you work on the
admin side of work on the medicine side. It's a
complicated business. It's enjoyable and it's a good service. It's necessary,
(10:12):
one of those basic services that all societies need the
healthcare provider. But it's not easy. Maybe we make it
look easy, which is very easy, but there's, yeah, like
you said, a lot of work that goes behind the scenes.
Just to receive the patient at the office, they sit down,
(10:33):
they check in, and then they go back and then
get sort of their vital signs and sort of get
an interview from the medical assistance about what they're doing,
and then the dog walks in and then we spend
some time chatting. The length of visit can can vary,
but the terms companies certainly are wanting a little bit
(10:56):
more control and insight on what's happening doing the visit.
They give us suggestions about what should be happening, and
then they also send them.
Speaker 2 (11:05):
Right although they've never met the patient, right.
Speaker 1 (11:07):
But they send their representatives over and review the record. Right.
They're doing more and more of that each year, whereas.
Speaker 2 (11:15):
I actually saw less of that this past year. You
didn't notice that.
Speaker 1 (11:19):
I think, well, I think you saw less of it
because when they come, they don't sit on your side,
they sit on our side. So I mean there were
several days where they were there every day all day,
just sort of chart reviewing. Chart diving is what we
call that. And again they're just looking for some marks
that they want us to prioritize, which.
Speaker 2 (11:41):
Again I can tell you what they're looking for.
Speaker 1 (11:44):
Yeah, okay, what are some of the things that they
are looking for, just so that the patients know that
and I and you know they're talking and interacting with
the patients more right. They send these mid levels out
to their homes, and I've mentioned that before, which I
think is a good idea, only if.
Speaker 3 (12:02):
They communicate back to our office what they what their
findings were. So I don't mind that either. But what
is really frustrating is when they don't send their clinical
note to us to let us know what they found
or maybe some suggestions suggestions for us.
Speaker 2 (12:20):
That's a big word.
Speaker 1 (12:22):
So I want you to go home and say that
were twenty times, then write it down and then we'll
work on it later today. No, I want you to write, Yeah,
I want you to write twenty sentences with suggestion in it.
Having to write sentences or lines.
Speaker 3 (12:41):
Yes, Sally chase the dog or something like that.
Speaker 1 (12:45):
I can't. Yeah, that was a way to punish you
when you were growing up in the school, right, the
teacher would make you write one hundred lines one hundred
if you got it wrong. Did you have to do
that too, I think? And they would tell us what
they wanted us to write, right, what the lines should No,
(13:06):
I mean a few times, a few times I had
to do it.
Speaker 2 (13:09):
We're in the corner or in the class.
Speaker 1 (13:11):
One teacher tried to do that, but at the beginning
of the year, and I think I did participate with that.
When once did you go home and like no, teacher, No, no,
nothing like that. I mean again, the relationship between teachers
and students was so different back then. I mean, I
think teachers still had control of their room.
Speaker 2 (13:31):
Well, we got paddled.
Speaker 1 (13:34):
A little bit. Yeah. In elementary panelling was still around.
My pe coach did a lot of that paddling, even
the principal. Yeah, I got a couple of times. I
don't remember what happened, but yeah, I mean I got
paddled a couple of times.
Speaker 2 (13:49):
No, wonder you mine's a willness so disciplined.
Speaker 1 (13:52):
Yeah, I mean more things that have happened, but yeah,
paddling was an okay thing to do when we were
going through elementary. Even the principle would paddle you.
Speaker 3 (14:02):
And I don't know what your rules were, but if
I got in trouble with school, I got in.
Speaker 2 (14:06):
Trouble at home. Yes, yeah, yeah, it was a double
duty things.
Speaker 1 (14:10):
Yeah, and you know you didn't know, but probably the
principal would call the parent and say, hey, this is
what's going on. Do I have permission or I'm going
to pack.
Speaker 3 (14:18):
You know, No, listen, in the very beginning of the year,
you know your parents have to fill out all this paper.
Speaker 1 (14:25):
I didn't remember that. I didn't see that.
Speaker 3 (14:27):
So your parents would fill out this paper if they
wanted to give the school permission to paddle you or not.
Speaker 2 (14:33):
Well I had to fill those papers out.
Speaker 1 (14:34):
Yeah remember, yes, yes, yes, I didn't have parentless rudderless.
Speaker 3 (14:40):
But my parents passed away, so it wasn't like I
was just out there acting crazy.
Speaker 1 (14:44):
Yes, yes, but they don't do that anymore.
Speaker 2 (14:48):
Of course I would check the not paddle right.
Speaker 1 (14:51):
But they would if they had to, they would paddle
you right. Yeah, got into trouble and did something. Yeah,
so a system that has died for obvious reasons, some good,
some bad. And yeah, the discipline certainly has changed. They're
in the classroom. But yeah, there's all these things that
they want us to do at the visit. And I
(15:11):
think it's a good thing. Honestly, they're paying the bills.
They just want structure in the office visit. They want
to try and get as much out of that visit
as possible. They know time is an issue at most
primary care physicians' offices, and you may not get to
all the topics that you get to because again, we're
(15:32):
trying to address the patient's concerns and then you have
your own concerns and you're trying to crunch that into
ten fifteen minutes and then keep doing that all day long.
So it can be overwhelming for primary care healthcare providers
to do that. So I totally get what insurance companies
are doing. And again I think it's a good thing.
(15:52):
I think it helps keep patients out of the hospital.
I think it keeps them from going back to the hospital,
So I think it's a good thing. But patients do
complain about having to come to the office. Is that correct?
Have we changed any of our policies about any of that,
just our no visit rules when you have to come in.
(16:12):
What about then this is one give me a chance
to answer. I'm just so excited this morning that you're here.
I just can't believe. In my god, I know you.
Speaker 3 (16:22):
Always when I when I'm up and I'm like, hey,
I'm gonna go with you, and he just kind of
perks up a little bit. You know.
Speaker 1 (16:27):
Absolutely, let's I almost almost ran here, was raining and ran.
Speaker 2 (16:34):
Luck is in physically running, Yeah.
Speaker 1 (16:35):
Physically running, I'm still capable of that. I actually quite
as much getting older.
Speaker 3 (16:44):
It's so fun to watch. Anyway, back to the insurance.
So you know, the the insurance companies want the providers
to provide the highest level of care possible, and they're
really big into quality.
Speaker 2 (16:58):
So all these quality measures. You've heard that.
Speaker 1 (17:01):
Term, right, mm hm.
Speaker 3 (17:02):
So we have a year to meet their quality measures
and meaning you know, females need a mammogram, you know, colonoscopies,
PSAs A, one c's lipids. I'm sorry, statins if you
have high cholesterol, they want your blood pressure controlled. So
if you have high blood pressure or a high blood
(17:23):
pressure reading in the office, which is so common because
patients get anxious when they're in the office. I mean,
we're cool and we're fun to hang out with, and
all of my staff do a great job to make
everybody feel welcome, but they still get anxious because they're
at the doctor's office. So their blood pressure in the
doctor's office maybe one fifty two over.
Speaker 2 (17:44):
You know, eighty five.
Speaker 3 (17:45):
Well, that's considered high, and so we have to get
the patient to go home and take their blood pressure
and then call us back with their normal blood pressure.
So they want they you know, they want controlled blood pressure.
Speaker 1 (17:55):
Yeah, I think they get sticker shock and they're like,
it's been an hour and I'm still sick. Here. Look
where is doctor Levine.
Speaker 2 (18:02):
Look, this is what I tell all the patients.
Speaker 1 (18:05):
The staff are sitting there. They're not good doctors.
Speaker 3 (18:08):
Good doctors are worth waiting on. I think if I
went to a doctor to.
Speaker 1 (18:13):
Get a sign that says that that would be a
good raise. I can put on a sign and say that,
like a picture.
Speaker 2 (18:21):
How many people stand in line to see an entertainer.
Speaker 1 (18:25):
To get on I'm not entertaining.
Speaker 3 (18:27):
Well, okay, Or to listen listen, to go to a
concert and listen to the music.
Speaker 2 (18:32):
They stand in line.
Speaker 3 (18:33):
Yeah, because there are a great artist. What we should
be considered great at what we do, and it's worth
sitting and waiting for because they're going to get the
highest quality of care visit that they can possibly get.
We give all we have every single patient, every single time,
and that one visit that lasts fifteen or twenty minutes,
(18:55):
takes us sometimes two days to finish, right because they
got testing, they got their blood drawn, they got you know,
whatever they got. We have to wait on those results,
review those results, call the patients. So that visit took
an hour or two before they got there. To verify
their benefits, make sure the demographics was good, make sure
(19:16):
their insurance was still active, make sure their cope hasn't changed,
met sure they've met their deductible, not met their deductible,
is their secondary still active? We do all that before
they get there, and then when they're like, oh, I'm
not coming, we're like.
Speaker 1 (19:30):
What does that really happen? A lot?
Speaker 3 (19:32):
Well, they don't come for reasons, for good valid reasons. Yes,
their car won't cranky, their ride didn't show.
Speaker 1 (19:40):
Up, and things do happen. They're not feeling they can't
come to the visits.
Speaker 3 (19:43):
They're not feeling too well, and I'm like, well, that's
the perfect time to come, yes, so we can make
sure you don't get worse and you get better.
Speaker 1 (19:50):
Mm hmm. Yeah, it doesn't happen that much. We call
that no shows, right, and we trying to keep that well.
Speaker 3 (19:56):
That cancelations and then when they just don't show and
don't call and don't give any reason.
Speaker 1 (20:02):
So you've called them, they've confirmed, and then the next
day they don't show up, that well, we've.
Speaker 3 (20:06):
Left the message because sometimes people are working and they
can't answer their phone, or they're busy, or they are
on the other line.
Speaker 1 (20:13):
Yeah, and we'll be transparent. We do have a no
show policy where we do charge the patients, right, they
have to pay a small fee if they do not
show up. We've taken this massive effort to get in
touch with them. They've said yes, and then they don't show, and.
Speaker 3 (20:29):
There's been a lot of work behind that appointment. But
the main reason we don't we have a no show
is because we also have a waiting list to see.
Speaker 1 (20:37):
No show fee, yes, yeah, and it's not an egregious
massive fee, it's just a little something to like Hey,
it's a little disrespectful. We really put a lot of
work into this and that slot could have been filled
by someone else who might have needed to see the doctor,
but we reserved it for you, and we would appreciate
you showing up.
Speaker 3 (20:58):
Well, it's like, I don't think the general public knows
how much work goes behind you know, that's why you're here,
a patient coming to their appointment. But you know, you
do have a waiting list. And when when patients give us,
you know, when they call us and let us know,
then we can call someone on the waiting list. But
when they just don't show up, then we don't have
(21:19):
that opportunity because no one can get their enlightening speed.
Speaker 2 (21:23):
You know, people have to have a few you.
Speaker 1 (21:25):
Know, they live in the neighborhood around the office, so
they can just boom pop right over absolutely or employees
that work in that area. Because the area has grown
right since we opened the office.
Speaker 2 (21:37):
We brought awesome.
Speaker 1 (21:38):
I wouldn't go that far.
Speaker 2 (21:40):
Yes, okay, so did it look like that in two thousand.
Speaker 1 (21:45):
And nine, We no, No, but the entire medical community
over there was growing. We were part of that growth
and it's still growing. In that growth you know, Baptist
Hospital just opened up their cancer center right beautiful gorge,
just two story building. It's it's massive. You can't miss
(22:05):
it if you're traveling down absolutely. So they just sort
of had their opening, grand opening yesterday. I think they
started seeing patients in the office this Monday, this past Monday.
So it's a beautiful building. If you haven't seen it,
right across kind of categ corner to the old Kmart location.
(22:27):
You don't know about Kmart, but most people who grew
up here you know about that Camart location. It's been
there for many years. Which now they're building a vas
going to be yes huge massive clinic that the Veterans
Administration is building for the veterans well deserved. That's under construction.
We have a bank across the street that's going under construction.
(22:51):
There's a Jimmy Johns that open. Where's Jimmy Johns, The
I Center, our office. I mean, this is popping up
construction out there on that street.
Speaker 2 (23:01):
If the City of Beaumont would just redo the street.
Speaker 1 (23:04):
Yeah, they're working on it. It takes time. I think
that little corner was sort of forgotten about for a
lot of years and it just has to be put
back on the map. But we're doing our part to
get it put back on the map. And it was
paved that red black of gravel that they put there
that causes all the noise when you pass over a
few bumps.
Speaker 2 (23:23):
You go airborne a few times if you don't have
your mind right.
Speaker 1 (23:27):
They listened to us and they come and fix stuff
when we needed to. Phone lines are open eight done
six kalva I one one hundred three three zero kalva.
I just sitting here chatting with Missus Levigne about all
sorts of various topics. If you have any questions about that,
give us a call otherwise we'll be back in two minutes.
(24:02):
All right, welcome back to the Doctor Levine Medical Hour.
Phone lines are open eight nine six kVA one one
hundred and three three zero kill via. I spend some
time with Missus Levine on this cold, cold, wet, wintery
Saturday morning. Everyone sort of bracing for the ice storm
that's supposed to happen the next day. I said, ice
(24:23):
or just cold weather or snow? What is? What are
all the meteorologists saying that's a big word too.
Speaker 2 (24:31):
Well, meteorologists got that one down.
Speaker 1 (24:35):
Yeah, So you know, I think this was your practice
work supposedly.
Speaker 2 (24:39):
Supposedly, yeah, you need to get.
Speaker 1 (24:42):
Close to the mic. You're fading, thank you.
Speaker 2 (24:45):
Supposedly, Yeah, go ahead.
Speaker 3 (24:48):
So anyway, I think the storm is so unpredictable just
because it's changing minute by minute. So I think we're
just going to get really cold weather, maybe some ice
Sunday morning. It's going to start like midnight tonight and
go into noon tomorrow or something to but just mainly
(25:08):
really cold weather.
Speaker 2 (25:10):
And you have to be careful.
Speaker 3 (25:11):
Put your pets inside, please, or you know, give them
blankets or some hay or something. Hey, yes, because if
you're cold, your pets cold, you know, Okay, you want
to throw Alexia Matty outside and see what they do
for a minute.
Speaker 1 (25:25):
I guess if you have livestock, yes, hey, would be
a GoF some horses. Yeah, that would be a good
thing to do. So are we going to do anything
different Monday at the office.
Speaker 3 (25:35):
So Monday we're going to open at one. And that's
only because you know the weather is so unpredictable. It's
not worth putting your staff at risk. It's not worth
putting your patients at risk. And you know, when you
have a doctor's appointment, you feel obligated to go and
you know.
Speaker 2 (25:52):
Just chill.
Speaker 1 (25:52):
It's it's too far as if you don't.
Speaker 3 (25:56):
So I put something on our social media that told
the patients that they would not be charged because these
are things outside of our control. We can't control the
weather and we're not going to be there for them
to call, so it's not fair to make them do that.
So if you don't follow us on our social media,
you should. And we also have a lot of educational posts.
Every week, we choose, we draw team Leader of the
(26:19):
week and that's one of our staff members and they
choose a topic and we take that topic and we
educate the general public on that topic. And it's it's
medical related, health related, disease related. And a lot of
the people that follow us on Facebook, they really do
enjoy that. We have almost four thousand followers.
Speaker 1 (26:39):
That read it, you know, because it's our goal a million.
Speaker 2 (26:42):
No, there's not a goal.
Speaker 3 (26:44):
The goal is to just help someone understand something that
maybe they don't know about when it comes to health
and disease. And you know, because they haven't went to
nursing school and medical school, they're not trained. And if
it doesn't help them, maybe they can share it and
help someone else.
Speaker 1 (27:02):
Yeah. I mean, you're a nurse and you've been in
the game for over twenty years. Is there something that
you are surprised about at this stage in your life
that you were not aware of when I first met
you in terms of health, Like something that you didn't
know or are something that you were engaged in, But
now twenty years later, you're like, man, if I would
(27:23):
have known this or known that about health and wellness
and sickness and illness, and I want to share that
with the next person that I talked to, Is there
anything like that for you?
Speaker 2 (27:36):
It's so funny you say that.
Speaker 3 (27:38):
Excuse me, you know, I think we met each other
when we were thirty three, thirty.
Speaker 1 (27:44):
Two or thirty four.
Speaker 3 (27:46):
Yeah, we opened the practice when we were thirty seven, okay,
so five years before that we were thirty two okay,
And now that we are in our mid going into
our late fifties, I would say aging, you know, because
when you're young or young, you don't you don't realize
what you're doing to your body. Because you're young, you
(28:08):
can tolerate things, you can do things and never skip
a beat. And as you get older, you can't do
those things. You can do them, but just not as
quickly or maybe things long. Yeah, maybe things change a
little bit, and I just you know, I've always taken
care of myself, but I wish I would have done
things differently as far as you Okay, for instance, have
(28:31):
you seen me pick something up off the floor?
Speaker 1 (28:35):
No?
Speaker 3 (28:36):
What, Okay, you go into a full lesson, Charlotte, bend
at your knees, bend at your knees, bend at your.
Speaker 1 (28:45):
Knees, exactly pick it up when you knee and I'm.
Speaker 2 (28:48):
Looking like, did I ask you?
Speaker 1 (28:50):
I'm fine?
Speaker 2 (28:52):
And then I bend at my knees and then I
can't get up. It's like it takes me a few
minutes to get back. It's so much easier just to bend.
Speaker 1 (28:59):
It the these that's right.
Speaker 2 (29:01):
So you know, just maybe I would have eaten better,
even though I've never really eaten bad.
Speaker 1 (29:08):
Yeah you're not a big eater.
Speaker 3 (29:09):
Yeah, you know, just little things. But I just wished
I would have known the aging process.
Speaker 1 (29:18):
Yeah, I think that that is difficult just because you
are young. You're not old, so it doesn't matter. I mean,
you're not going to care about being at fifty four
because you're still young. So that's sort of a normal
reaction in my opinion. I guess for me as a
doctor being on the inside, it's really clear to me, Well, could.
Speaker 2 (29:41):
You see hospital patients.
Speaker 1 (29:43):
I see it all, and it's really clear, like crystal clear,
what how this works and what happens and how you
get from point A to point B in terms of
these diseases. Now, everyone's not perfect. Every situation is not perfect.
Meaning we do have patients out there that are doing
their part, but they still come down with a few problems.
(30:05):
They just saw the doctor two weeks ago, and then
they're in the hospital with pneumonia or there in the
hospital with their first heart attack. I mean, that sort
of thing happens. It's not a perfect world out there,
doctors and healthcare professionals. So just trying to get again
some orientation, trying to reduce risk. Really, I don't think
we have enough power to make a zero risk at
(30:28):
this point, just because I listened to you, we did
a little lab, we did an EKG that there's absolutely
nothing that can happen to you. I mean, I think
maybe that's the impression, and I would even say that
that's a little bit too strong. You still have to
be on the lookout for things to happen to you,
but it certainly reduces your risk big time versus those
(30:50):
that do not do their part, they don't take care
of themselves, are eating poorly. For me, yeah, it's just
it's crystal clear that the nutrition, the nutrition is where
it's at. I mean, that is super super duper.
Speaker 3 (31:04):
Key donuts since eight oreos dipped in milk, you.
Speaker 1 (31:08):
Do that, I don't see you know.
Speaker 2 (31:10):
But when I was younger, Oh.
Speaker 1 (31:11):
Yeah, my kids, I mean yeah, I did, and I
liked it. Oh I loved that was the thing that
I love.
Speaker 2 (31:19):
And a tall glass of milk at ten thirty at night.
Speaker 1 (31:22):
And that's probably, and I'll be honest with you, it's
probably another reason why I'm not like so excited to
go out of town and go travel. What do you
do when you travel? What's one of the big functions
and the big priorties when you travel.
Speaker 2 (31:36):
Well, for normal people they go sight seeing, but for.
Speaker 1 (31:38):
You, you eat. No, no, no, for everybody. Because I
mean I talk to my patients all the time. They're
going on there cruises, they're going to Europe, they're going wherever.
They want to go. Food is always a part of
that conversation or the beverage of the dessert. So that's
just what the world does. We eat and we drink
(31:59):
and now at food harms and I know that and
I feel it. Now I'm not so interested to eat
that stuff. And like, if I can't eat like I
want to, I'm gonna just stay at home and take
care of some patience. Phone lines are open eight nine
to six kalv I won one hundred three three zero kova.
I'll be back in two minutes. All right, welcome back
(32:28):
to the doctor Levine Medical. Our phone lines are opened
eight nine six kV I one one hundred three three
zero O kof. I'm man, it is cold outside and
I love it. I love it, all right, missus Levine
twenty twenty six. Anything new in the office you wanted
to mention to the listeners. Yeah, go ahead, Yeah, it
(32:51):
seems to be positional. Go ahead, go ahead, talk.
Speaker 2 (32:57):
Anything new in the office.
Speaker 3 (32:58):
So we got a really cool test that we're doing
this year and we'll see how it goes. But it's
a brain scan and it's what it is is patients
that qualify they do this mini test that's basically memory
and eye movement and motor skills and all these things.
It's about a fifteen minute test. You can do it
(33:18):
in the lobby. No one really knows what you're doing,
none of your information. I mean, it doesn't have audio,
so it's nothing more than looking like you're playing on
your phone or using your phone. So you take this
test and if you have low scores, then we do
a swab, send it off to a lab, and it
sends us back in about a week or two. The
(33:39):
markers for autoimmune disease, cancer markers, dementia, Alzheimer's, but it
tells us specifically what those are. Instead of, oh, you
have an autoimmune disease, it tells you exactly what autoimmune
disease you have. If you have cancer markers, it tells
you exactly what cancer the markers long to. If you
(34:01):
have Alzheimer's or you have dementia, it tells us what
top and class those are. And it's depression, tells us
the depression ADHD if you have any type of deficits.
It's a very advanced test, and then it targets the
exact medication that treats that exact marker, which I think
(34:25):
is going to be really awesome for our patients because
sometimes not all the times. And I'm not a doctor,
but when you diagnose something, you have to treat it
broadly until the disease starts progressing or it doesn't respond
to what you wrote.
Speaker 2 (34:40):
Is that correct?
Speaker 1 (34:43):
Yeah? Something like that. Yeah? Absolutely, I think that information
is what doctors and healthcare providers need to help patients
make decisions. The patients are wanting information as well, and
we don't talk a lot about brain health and memory
preservation that much. Although I think most people are familiar
with the dietary supplement prevagen. It's very popular out there,
(35:06):
and I get that question all the time. Is it
worth it? Should I take it? I think most listeners
sort of know my position on that. It's fine to take,
but don't forget about the basic stuff like treat your
blood pressure, treat your sugar, exercise a little bit stair
away from the tobacco.
Speaker 2 (35:22):
Drink water.
Speaker 1 (35:22):
Oh and I'm taking prevedent on top of that. No, no, no,
got to do the basic stuff first, right, So yeah,
I mean most doctors are looking for info, patients are
looking for info. So it's just more information to help
the patient, help the physician, help the patient and prioritize
certain diseases, maybe more aggressively search for certain diseases, look
(35:46):
into certain diseases, maybe start medications sooner rather than later. Again,
as it pertains to dementia, we've been looking for some
sort of radar to use to help patients understand who's
more at risk and who's not, just because as we
all get older that memory starts to lag a little
bit and you just forget about this and forget about that,
(36:07):
and it just generates so much paranoia and concern for
most patients when their memory starts to slip, they want
to know is a dementia? Yeah, So that's how this
test can be used again, getting us some information to
highlight who may be at risk for that. Maybe get
them a mad sooner, get them to the neurologist sooner,
(36:29):
that sort of thing again. Prevention, that's what we do, right,
that's the game wins. Preventative healthcare, preventative medicines.
Speaker 2 (36:36):
Well, that's the structure of our practice.
Speaker 1 (36:39):
That may not be the primary primary care world is,
the big component is prevention.
Speaker 3 (36:45):
Well, I think you're a little bit more aggressive, you know,
but your patients do very.
Speaker 1 (36:48):
Well well we'll appreciate that. Thank you again. It's a
team effort, right, I know that it takes a lot,
all those phone calls and coordinating patients so that when
they do get to the office, it's seems seamless, effortless
is come in, get their visit, boom there out the door.
Speaker 2 (37:06):
I wonder if I can run a report.
Speaker 3 (37:07):
I'm going to look into this if I can remember
speaking about talking about memory. I want to see if
I can run a report of how many times our
phone rings in a in a from eight to five.
Speaker 1 (37:17):
It has to be very easy to get. Yeah, you
can get that very easily. Yeah, that's there's a lot
of phone calling. Hopefully as time progresses, it'll be more
computer virtual based. You're just getting maybe e messages back
and forth.
Speaker 3 (37:33):
Even let me tell you a little bit about me.
I could do that now, but I don't want to
take human people out of it, you know. I mean,
it's so nice when you someone picks up the phone
doctor Levine's office, as is so and so how can
I help you rather than an automated person.
Speaker 2 (37:48):
I just don't want to do that.
Speaker 3 (37:49):
I love to talk to the patient and it be
more personable.
Speaker 1 (37:55):
Yeah, you don't want AI to take off. No, it's
going to take over doctor love being all this. Yeah,
I mean that's the big thing right now, AI, Right,
so we start doing this.
Speaker 2 (38:07):
Human interaction is what my thing is until.
Speaker 1 (38:11):
Yeah, and that's what medicine's all about. So I don't
think that's going to go anywhere. I think that AI
will assist health care providers and the patients and improving
their healthcare, maybe helping with some of those diagnosses that
don't make sense. Patients come with sort of these bizarre
physical symptoms that really don't suggest a certain disease that
(38:32):
might suggest twenty diseases, and having an AI application that
can plug in all that information. So again, almost like this.
Speaker 3 (38:40):
Test, I'll tell you this would be that would be
a great patient to have them do the brain scan
and then the swab and then see I'm going to
do myself, you know.
Speaker 1 (38:51):
Yeah, other than just labs, X rays what else above? Right, Yeah, subjective.
Now this particular tests that we have, I guess the
test has been around for a while. No, it's band new,
it's brand it's brand new stuff. Twenty twenty six, Cutting innovative.
Doctor Levine's office phone lines are open we're going tour,
(39:12):
last break, be back in two minutes. All right, welcome
back to the doctor Van Medical Hour Man. Time has
flown by.
Speaker 2 (39:31):
Did you enjoy me being here?
Speaker 1 (39:33):
It was amazing. Let's do another hour, okay, three or four.
We can stay here all day.
Speaker 2 (39:40):
I was hoping to go home and make snow angels
later in my front yard.
Speaker 1 (39:43):
There's no snow, well I will yeah, just wetness and cold, windy. Yeah,
so it's not supposed to snow.
Speaker 2 (39:51):
Though, right, No, I don't think so.
Speaker 1 (39:53):
I was just being just being cold, cold, just kind
of yeah, wet and maybe some ice. Any closing thoughts,
anything you want to tell the listeners twenty twenty six.
Speaker 3 (40:06):
No, just be happy, healthy and aware. And we're always
accepting new patients, and we take great care of our patients.
Speaker 2 (40:16):
And our office is amazing.
Speaker 3 (40:17):
And it's hard to believe that I was the creator
and founder and we've been doing it for twenty years.
It seems like we just started yesterday.
Speaker 1 (40:26):
I wouldn't say all that. I mean, we've been doing
it for a long time. I can feel the length
of time.
Speaker 3 (40:34):
Well, that's because you're all over the place in several hospitals,
and you're not just at the office.
Speaker 1 (40:39):
Yeah, I can feel the length of time. Yeah. I
mean when we were first open, right, a couple of
patients a day, right, that was a wrap.
Speaker 2 (40:47):
No, we thought we were busy. Oh right, there's five
patients on the schedule.
Speaker 1 (40:52):
But now, Yeah, we want to thank all Southeast Texans
for your support. Absolutely years. We couldn't have done it
without you. And again, yes, so we are trying our
best every day to try and improve the services, educate
the community, trying to be as good as possible. It's
difficult out there to deliver healthcare, but that is our
(41:14):
commitment and we appreciate your support over the years to
allow us to do this. I mean, it's a privilege
to talk with patients absolutely, have them share their lives
with us and put their lives in our hands. That's
a privilege that you just cannot replace. A huge responsibility
and it does take a lot, and again, we're committed
(41:34):
to it and we just want to let them know
thank you for all your support. And even this radio show,
we have some listeners that come to the office. I
see a lot of the listeners in the hospital. We
appreciate your support for this. We love doing it. It
is for you. It is a relationship. It's calling gift.
If there's a topic that you want me to talk about,
(41:56):
you either call the office, you can call this show
and we'll sort of jump into it.
Speaker 3 (42:01):
And then follow us on Facebook, because yes, w let's
see Facebook.
Speaker 2 (42:07):
Doctor Massanti Levine, MD.
Speaker 1 (42:11):
You got it right, I think so.
Speaker 2 (42:13):
I mean, just.
Speaker 1 (42:15):
And you'll come back and visit with us at some point.
You wake up one morning like.
Speaker 3 (42:20):
Every morning, let me just let me just make that
real clear. I get it very early four thirty five.
I just like to come hang out with you, and
I listen to you every Saturday like a nerd.
Speaker 1 (42:31):
Yeah, number one fan.
Speaker 3 (42:33):
And then there was a lady that called in last
week or the week before that said to tell me hello,
thank you. I text doctor Levine and said, please tell
her thank you for thinking about me.
Speaker 1 (42:43):
Bye. Be warm,
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