Episode #50 | Kate O’Neill | What matters next? AI, Strategy, and Uncertainty

In this milestone 50th episode of The Only Constant, Lasse Rindom speaks with Kate O’Neill, a leading strategist and author of What Matters Next?, about the intersection of AI, digital transformation, and decision-making in the face of uncertainty. Their conversation covers:

• Why the biggest challenge with AI isn’t the technology itself, but the decisions leaders must make about it
• The tension between innovation and digital transformation - are companies actually preparing for the future, or just playing catch-up?
• How businesses can avoid the fate of Blockbuster and Kodak by closing the gap between probable and preferred futures
• The hidden dangers of waiting for a ‘market standard’ in AI adoption - why inaction might be the real risk
• The deeper implications of AI’s impact on language, meaning, and even how we construct reality

Kate O’Neill’s background spans from early days at Netflix to advising global organizations, making her the perfect guest for this milestone discussion.  Do you want to know more about Kate O’Neill? Kate O’Neill is a digital innovator, chief executive, business writer, and globally recognized speaker widely known as the “Tech Humanist.” She is the founder and CEO of KO Insights, a strategic advisory firm that enhances human experiences at scale through data-driven and AI-led interactions. Kate O’Neill has worked with prestigious clients like Google, IBM, Microsoft, and the United Nations, and she was one of the first 100 employees at Netflix. Her groundbreaking insights have been featured in the New York Times, the Wall Street Journal, and WIRED, and she has shared her expertise on NPR and the BBC.  Kate O’Neill has been honored with numerous awards, including “Technology Entrepreneur of the Year” and a spot on Thinkers50’s list of the World’s Management Thinkers to Watch. With six influential books under her belt, including Tech Humanist and A Future So Bright, as well as her latest, What Matters Next.