When Tim and his wife Patricia, both accomplished leaders in the restaurant industry, were starting to think about their own coffee business fourteen years ago, there were very few cafés in Chicago that were as focused on customer-centered service as their restaurant counterparts. So they set out to change that with Big Shoulders.
Today, Big Shoulders Coffee is an award-winning coffee roasting company with six cafés across Chicago, a booming online retail shop, and a thriving food service wholesale. Their long list of accolades includes being named Small Chain/Franchise Champion in the 2024 Golden Bean World Series and being named the #1 Independent Coffee Shop in the US by USA Today in 2023.
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