Nurse Corenza Townsend was a major catalyst in generating the energy to get Norton West Louisville Hospital built in an area desperate for improved healthcare facilities.
Frazier Museum's Rachel Platt, my former TV wife on WHAS11's Great Day Live, will conduct a July 15th listening session at the Frazier with Corenza and other Norton officials. They want to know how the relatively new hospital is doing and what they can do to improve.
Two women who are reshaping our city IN ONE INTERVIEW! Fantastic!
more details: fraziermuseum.org
Frazier Museum's Rachel Platt, my former TV wife on WHAS11's Great Day Live, will conduct a July 15th listening session at the Frazier with Corenza and other Norton officials. They want to know how the relatively new hospital is doing and what they can do to improve.
Two women who are reshaping our city IN ONE INTERVIEW! Fantastic!
more details: fraziermuseum.org
Mark as Played
Transcript
Episode Transcript
Available transcripts are automatically generated. Complete accuracy is not guaranteed.
Speaker 1 (00:00):
You're a there's Radio eight forty whas Terry miners here
(00:03):
keeping one eye on Wimble. But I just do that.
I'm a multitasker. But I learned it from a broadcast
colleague by the name of Rachel Claps. My TV wife
is on the line. Rachel, Am I still current or no? No,
you are still current. That's just the way that goes.
You and I are going to hang in there as
(00:23):
a married couple on TV forever. That's the way that comes.
Speaker 2 (00:26):
That's good, Okay, very good. I wanted to make sure
I hadn't been shunned.
Speaker 3 (00:30):
No.
Speaker 1 (00:30):
You taught me so many things, and I appreciate that immensely.
I am multitasking as always, Rachel, because you I learned
from you the years we did Great Day Live and
we did Good Morning Kentucky Anna, but I would be
out on a remote, but sitting next to you on
TV all those years, you could write emails, answer texts,
write a lead for a news story later in the day,
(00:52):
all during a two and a half minute commercial break
while you were prepping for the next interview segment. You're talented,
but you did that too.
Speaker 2 (01:01):
I said, working with you was always like working without
a safety net. But I always knew you would touch
me if I fall, if I would fall, but it was,
it was. It was a great time working with you
and learn so much and multitasking, but just your interview techniques,
(01:21):
all of the above.
Speaker 1 (01:22):
So it's fun.
Speaker 2 (01:23):
I feel the same friends we've had.
Speaker 1 (01:25):
We've had a great time. And one of your your
buddies is in the studio with me now, a Louisville hero.
Her name's Corenza Townsend rock star Arenza.
Speaker 4 (01:35):
I'm good, happy to be on here with you two.
Speaker 1 (01:37):
Well, your boss bragged on you. He was on here
for another norton healthcare things, something about opening a new
place or whatever it happened to be. Oh, it was
the groundbreaking out East children. He was on talking about that,
and then he goes on and we get talking about you,
and he talks about you like you invented healthcare.
Speaker 4 (01:58):
Not hardly just play my part.
Speaker 1 (02:00):
How long have you been in nursing?
Speaker 4 (02:03):
Nursing for about sixteen years.
Speaker 3 (02:04):
I've been with the organization for fifteen so basically been
there my whole entire life.
Speaker 1 (02:08):
Tell me about this beautiful new facility in West Louisville.
Speaker 3 (02:13):
Yeah, so of course it's our beautiful. Like you said,
Norton West Louisville Hospital, I'm not gonna call it new anymore.
We've been open for a little over six months and
that's actually what I'm here to talk to you about.
Speaker 1 (02:23):
It's fresh though, still absolutely we don't you don't get
a lot of hospitals being built these days, so this
is awesome. I mean, I know you guys announced the
thing about the East End. That's great, but this was
such a good get for our city.
Speaker 4 (02:35):
Yeah, it's the only one in the country.
Speaker 1 (02:38):
And your boss said that you kind of cornered him
when he came out of the restroom and then he
had a chat with him about.
Speaker 4 (02:45):
I'd like to tell people he washed his hands.
Speaker 2 (02:49):
I love this story.
Speaker 3 (02:52):
Yeah, you know, it really started with a vision around
having a community event, and at the end of that proposal,
it was an ass for you know, we know West
Louisville is, you know, a place of disparity, and they
deserve a hospital as well access to healthcare.
Speaker 1 (03:06):
What it's all about, right, And I know that so
many companies are beholden to profits first, but there's a
lot of sentiment that's gone into this too because of
the vacancy of healthcare in this particular sector. This filled
a need long overdue.
Speaker 4 (03:24):
In a community. Yeah.
Speaker 3 (03:25):
Well, so first and foremost, you can do good business
and have really good health care at the same time.
Speaker 4 (03:31):
So two things can be true.
Speaker 3 (03:32):
But we know that in West Louisville, compared to the
rest of our city, there's a fifteen year life expectancy difference.
Speaker 4 (03:38):
And that's not okay. We work in health. That's startling,
it's not okay.
Speaker 1 (03:41):
Think about that.
Speaker 4 (03:42):
Yeah.
Speaker 1 (03:42):
No, Rachel Platt, you are a goddess at Fraser History Museum,
so the two of you are combining forces pretty soon,
I understand. Tell me about what's coming up.
Speaker 2 (03:51):
Well, we have a series of programs called Bridging the Divide,
and obviously when that hospital opened last November, it made
history as the hospital build Massouval in one hundred and
fifty years. That obviously got our attention, it got everyone's attention,
even the nation. And I had reached out to of course,
our friend Renae Murphy who's with Norton. Now, speaking of multitaskers,
(04:15):
we would love host a session at Fraser to talk
about it. So did one. Last April asked them back
to do a follow ull that they're open and just
have like revisit they're going to do some listening sessions.
We just wanted to use the Fraser as a hosting venue.
I know they have many other stops along the way,
but we're honored that they're coming back and to talk
(04:37):
about this, to do a follow up and Corenza and
rus Cox and always have an open invitation to the
Fraser because Karen's when I heard that story that she
waited outside of a restroom to make her pitch to
Russ Cox because she's there, there was inequity. It was
resonated in my soul and then a fan ever since.
Speaker 1 (04:56):
Well, Russ Cox I've known many years and he's open.
That's what's great about him. Absolutely, he's an open guy,
and he's he listens to people and reacts and doesn't
leave you in a gray area of uncertainty.
Speaker 4 (05:09):
Absolutely. Well, here's the right thing.
Speaker 1 (05:11):
Yeah, that's right. Good for him. So what happens in
a listening session? Careenza? What are we talking about?
Speaker 4 (05:16):
Yeah, so we're going to report out a couple of numbers.
Speaker 3 (05:18):
You know, what we're seeing coming through our doors, the
amount of volume, the amount of patients that we're serving.
I'm excited to share that information. It's one of those
if you know there's a need and you build it,
they will come. And so we've had a lot of
great experiences. I'm looking forward to sharing that and then
also in on the other side of the spectrum to
ask additional questions. So the first year and a half
of even the conception of building this hospital, before we
(05:41):
even broke round, we asked the community what they wanted
and needed and happy to say that we've been able
to provide those things. But that doesn't mean the journey's over,
and that doesn't mean that we don't continue the conversation.
So this is a nice mile marker to say, we're
a little over halfway through, let's continue that dialogue.
Speaker 4 (05:56):
What else do you need? How are things going? Do
we need to make any changes tweak you know, give
us that feedback.
Speaker 1 (06:02):
Yeah, I would guess that the administration would have to
wonder right away how much use will this place get?
Right away? But I heard it was like immediately a magnet.
Speaker 3 (06:10):
Yeah, just to kind of give you a little bit
of highlight. I mean, we're well over ten thousand folks
served in our emergency department. You know, we have a
deer to care pantry there. We've seen well over five
hundred neighbors. We've served well over five hundred neighbors, and
that's within the hospital and people coming in off the street,
thousands of prescriptions filled. We have lots of people that
come in just to visit the bistro and you know,
grab a boy to eat.
Speaker 4 (06:30):
So we're seeing the volume come through.
Speaker 1 (06:33):
Just think of the point of pride though the building
is itself.
Speaker 3 (06:36):
It's a beautiful place, the natural light, nine foot windows
in the exam rooms, a centralized greeting area.
Speaker 4 (06:43):
We talk about the artwork. It's a focal part of mine.
Speaker 3 (06:45):
I'm an art lover and so to have local artists
have you know, original art in the building, it's really
it was a community project and you can see that
when you walk through to it doesn't feel like a hospital.
Speaker 1 (06:56):
Well, Rachel's a lot younger than I am, but I
was born in the eighteen hundreds and in the high spittals.
Back then we're like bunkers and so now you're right
there are so much more human friendly where it's like
it touches parts of your soup.
Speaker 3 (07:10):
Beds are actually comfortable and you can plug your phone
in and charge.
Speaker 4 (07:13):
Welcome to twenty twelve lives.
Speaker 2 (07:15):
And that rooftop space you have is pretty nice too.
I will say that I got when I got the tour.
And one thing Terry I did want to add, we're
doing an official program in that we're having the listening sessions.
There will be employment opportunities, but I'll be moderating a
panel that will have Gorenza and Russ and some other
special guests in the audience, just to have an official program,
(07:36):
you know, where people can ask questions as well, but
really just for them to report that information, show a
couple of videos. One of those would be national coverage
that that hospital got when it opened on CBS, which
was just amazing. So we'll be doing that as well,
just to let people know.
Speaker 3 (07:51):
On July fifteenth, Yeah, and our entire leadership team will
be there, so from five thirty to seven thirty pm,
you'll be able to talk to me, like you said,
our CEO, Rus Cox, and then entire leadership team and
a couple other folks that work in our facility.
Speaker 1 (08:03):
I will guess when you wake up every day, you
feel like that's a that's that's kind of a treasure
that you had a serious part in getting to come
to fruition. So that's a point of pride for you
in your life, isn't it.
Speaker 4 (08:15):
Yeah?
Speaker 3 (08:15):
Absolutely, it is not above me to understand that when
I wake up every day and say that I'm excited
to go to work, that that's a blessing.
Speaker 1 (08:22):
One person can make a change.
Speaker 4 (08:24):
Absolutely well.
Speaker 2 (08:25):
And I'm also going to do a little shout out
to Corenza. She was also just named the Daughters of
Greatness with at the Auli Center, so that was I
heard her speech inspired again, but kudos. I'm a fan
and she knows it, so I can girl fan out here.
Speaker 1 (08:39):
I appreciate you, Daughters of Greatness. Oh I got to
make a jingle for you. Yes, please, that is awesome.
Speaker 4 (08:49):
I appreciate that.
Speaker 1 (08:50):
What a great honor that is. Okay. The listing session
is two weeks from yesterday? Is that right? July fifteenth?
Speaker 4 (08:56):
Yep from you.
Speaker 2 (08:58):
Look at Crensa. We're tagged and I do want to
let people know it is free. We do encourage registration.
You can go to Frasermuseum dot org, go to our
programs and just sign up. Just we kind of like
to have a feel of how many people might be coming.
Speaker 1 (09:11):
Rachel I was just the in Fraser Museum. A couple
of days ago, that place was hopping. Man. You got
people coming and going there, and you have enough staff
to take care of things well.
Speaker 2 (09:20):
And you know, one of our lovely people who meets
our guests and does great tours and knows everything about
everything is your son, Simon Miners, who's a rock star
in and of himself at the Fraser and just wonderful.
Know so much I've learned from him. I say it's
in my contract to work with a Miners.
Speaker 1 (09:39):
I hope that never sounds where I go. All right, Rach,
you got to stop by the studio here. Sometimes we'll
do a sit down about broadcast media sometime in the future.
Sound good.
Speaker 2 (09:48):
That sounds great, absolutely, and Crenza, thank you as always.
Speaker 4 (09:51):
Absolutely, can't wait to see you on fifteenth.
Speaker 2 (09:54):
Sounds good.
Speaker 1 (09:55):
Where's Rachel Platt? She's my former TV wife. She's still
my wife on just in case they come up with
another show for us. But we did Great Day Live
for eight nine years or so, and of course she
had a thirty plus year career with WHAS eleven. She's
now at Fraser History Museum. That's where the listening session
comes up. July fifteenth, five thirty to seven thirty pm
and Corenza Townshend Louisville Hero, daughter of Greatness. That is
(10:21):
a great phrase. I mean, I'm just consic I would
have I'd put that on your mailbox though your your house,
I run and say daughter of Greatness lives here. That
is awesome. Great to see you and thanks for bringing
your energy to this project that our city needed so desperately,
(10:41):
and you had the vision and made sure it delivered.
Speaker 4 (10:44):
Less to do the work.
Speaker 1 (10:45):
Appreciate you all right again the listening session, it's the
Norton West Louisville Hospital Community Update Listening Session on July fifteenth,
five thirty seven thirty pm. You can get details on
Fraser History Museum's website. Mac in a Minute on news
radio eight forty w uh S
You're a there's Radio eight forty whas Terry miners here
(00:03):
keeping one eye on Wimble. But I just do that.
I'm a multitasker. But I learned it from a broadcast
colleague by the name of Rachel Claps. My TV wife
is on the line. Rachel, Am I still current or no? No,
you are still current. That's just the way that goes.
You and I are going to hang in there as
(00:23):
a married couple on TV forever. That's the way that comes.
Speaker 2 (00:26):
That's good, Okay, very good. I wanted to make sure
I hadn't been shunned.
Speaker 3 (00:30):
No.
Speaker 1 (00:30):
You taught me so many things, and I appreciate that immensely.
I am multitasking as always, Rachel, because you I learned
from you the years we did Great Day Live and
we did Good Morning Kentucky Anna, but I would be
out on a remote, but sitting next to you on
TV all those years, you could write emails, answer texts,
write a lead for a news story later in the day,
(00:52):
all during a two and a half minute commercial break
while you were prepping for the next interview segment. You're talented,
but you did that too.
Speaker 2 (01:01):
I said, working with you was always like working without
a safety net. But I always knew you would touch
me if I fall, if I would fall, but it was,
it was. It was a great time working with you
and learn so much and multitasking, but just your interview techniques,
(01:21):
all of the above.
Speaker 1 (01:22):
So it's fun.
Speaker 2 (01:23):
I feel the same friends we've had.
Speaker 1 (01:25):
We've had a great time. And one of your your
buddies is in the studio with me now, a Louisville hero.
Her name's Corenza Townsend rock star Arenza.
Speaker 4 (01:35):
I'm good, happy to be on here with you two.
Speaker 1 (01:37):
Well, your boss bragged on you. He was on here
for another norton healthcare things, something about opening a new
place or whatever it happened to be. Oh, it was
the groundbreaking out East children. He was on talking about that,
and then he goes on and we get talking about you,
and he talks about you like you invented healthcare.
Speaker 4 (01:58):
Not hardly just play my part.
Speaker 1 (02:00):
How long have you been in nursing?
Speaker 4 (02:03):
Nursing for about sixteen years.
Speaker 3 (02:04):
I've been with the organization for fifteen so basically been
there my whole entire life.
Speaker 1 (02:08):
Tell me about this beautiful new facility in West Louisville.
Speaker 3 (02:13):
Yeah, so of course it's our beautiful. Like you said,
Norton West Louisville Hospital, I'm not gonna call it new anymore.
We've been open for a little over six months and
that's actually what I'm here to talk to you about.
Speaker 1 (02:23):
It's fresh though, still absolutely we don't you don't get
a lot of hospitals being built these days, so this
is awesome. I mean, I know you guys announced the
thing about the East End. That's great, but this was
such a good get for our city.
Speaker 4 (02:35):
Yeah, it's the only one in the country.
Speaker 1 (02:38):
And your boss said that you kind of cornered him
when he came out of the restroom and then he
had a chat with him about.
Speaker 4 (02:45):
I'd like to tell people he washed his hands.
Speaker 2 (02:49):
I love this story.
Speaker 3 (02:52):
Yeah, you know, it really started with a vision around
having a community event, and at the end of that proposal,
it was an ass for you know, we know West
Louisville is, you know, a place of disparity, and they
deserve a hospital as well access to healthcare.
Speaker 1 (03:06):
What it's all about, right, And I know that so
many companies are beholden to profits first, but there's a
lot of sentiment that's gone into this too because of
the vacancy of healthcare in this particular sector. This filled
a need long overdue.
Speaker 4 (03:24):
In a community. Yeah.
Speaker 3 (03:25):
Well, so first and foremost, you can do good business
and have really good health care at the same time.
Speaker 4 (03:31):
So two things can be true.
Speaker 3 (03:32):
But we know that in West Louisville, compared to the
rest of our city, there's a fifteen year life expectancy difference.
Speaker 4 (03:38):
And that's not okay. We work in health. That's startling,
it's not okay.
Speaker 1 (03:41):
Think about that.
Speaker 4 (03:42):
Yeah.
Speaker 1 (03:42):
No, Rachel Platt, you are a goddess at Fraser History Museum,
so the two of you are combining forces pretty soon,
I understand. Tell me about what's coming up.
Speaker 2 (03:51):
Well, we have a series of programs called Bridging the Divide,
and obviously when that hospital opened last November, it made
history as the hospital build Massouval in one hundred and
fifty years. That obviously got our attention, it got everyone's attention,
even the nation. And I had reached out to of course,
our friend Renae Murphy who's with Norton. Now, speaking of multitaskers,
(04:15):
we would love host a session at Fraser to talk
about it. So did one. Last April asked them back
to do a follow ull that they're open and just
have like revisit they're going to do some listening sessions.
We just wanted to use the Fraser as a hosting venue.
I know they have many other stops along the way,
but we're honored that they're coming back and to talk
(04:37):
about this, to do a follow up and Corenza and
rus Cox and always have an open invitation to the
Fraser because Karen's when I heard that story that she
waited outside of a restroom to make her pitch to
Russ Cox because she's there, there was inequity. It was
resonated in my soul and then a fan ever since.
Speaker 1 (04:56):
Well, Russ Cox I've known many years and he's open.
That's what's great about him. Absolutely, he's an open guy,
and he's he listens to people and reacts and doesn't
leave you in a gray area of uncertainty.
Speaker 4 (05:09):
Absolutely. Well, here's the right thing.
Speaker 1 (05:11):
Yeah, that's right. Good for him. So what happens in
a listening session? Careenza? What are we talking about?
Speaker 4 (05:16):
Yeah, so we're going to report out a couple of numbers.
Speaker 3 (05:18):
You know, what we're seeing coming through our doors, the
amount of volume, the amount of patients that we're serving.
I'm excited to share that information. It's one of those
if you know there's a need and you build it,
they will come. And so we've had a lot of
great experiences. I'm looking forward to sharing that and then
also in on the other side of the spectrum to
ask additional questions. So the first year and a half
of even the conception of building this hospital, before we
(05:41):
even broke round, we asked the community what they wanted
and needed and happy to say that we've been able
to provide those things. But that doesn't mean the journey's over,
and that doesn't mean that we don't continue the conversation.
So this is a nice mile marker to say, we're
a little over halfway through, let's continue that dialogue.
Speaker 4 (05:56):
What else do you need? How are things going? Do
we need to make any changes tweak you know, give
us that feedback.
Speaker 1 (06:02):
Yeah, I would guess that the administration would have to
wonder right away how much use will this place get?
Right away? But I heard it was like immediately a magnet.
Speaker 3 (06:10):
Yeah, just to kind of give you a little bit
of highlight. I mean, we're well over ten thousand folks
served in our emergency department. You know, we have a
deer to care pantry there. We've seen well over five
hundred neighbors. We've served well over five hundred neighbors, and
that's within the hospital and people coming in off the street,
thousands of prescriptions filled. We have lots of people that
come in just to visit the bistro and you know,
grab a boy to eat.
Speaker 4 (06:30):
So we're seeing the volume come through.
Speaker 1 (06:33):
Just think of the point of pride though the building
is itself.
Speaker 3 (06:36):
It's a beautiful place, the natural light, nine foot windows
in the exam rooms, a centralized greeting area.
Speaker 4 (06:43):
We talk about the artwork. It's a focal part of mine.
Speaker 3 (06:45):
I'm an art lover and so to have local artists
have you know, original art in the building, it's really
it was a community project and you can see that
when you walk through to it doesn't feel like a hospital.
Speaker 1 (06:56):
Well, Rachel's a lot younger than I am, but I
was born in the eighteen hundreds and in the high spittals.
Back then we're like bunkers and so now you're right
there are so much more human friendly where it's like
it touches parts of your soup.
Speaker 3 (07:10):
Beds are actually comfortable and you can plug your phone
in and charge.
Speaker 4 (07:13):
Welcome to twenty twelve lives.
Speaker 2 (07:15):
And that rooftop space you have is pretty nice too.
I will say that I got when I got the tour.
And one thing Terry I did want to add, we're
doing an official program in that we're having the listening sessions.
There will be employment opportunities, but I'll be moderating a
panel that will have Gorenza and Russ and some other
special guests in the audience, just to have an official program,
(07:36):
you know, where people can ask questions as well, but
really just for them to report that information, show a
couple of videos. One of those would be national coverage
that that hospital got when it opened on CBS, which
was just amazing. So we'll be doing that as well,
just to let people know.
Speaker 3 (07:51):
On July fifteenth, Yeah, and our entire leadership team will
be there, so from five thirty to seven thirty pm,
you'll be able to talk to me, like you said,
our CEO, Rus Cox, and then entire leadership team and
a couple other folks that work in our facility.
Speaker 1 (08:03):
I will guess when you wake up every day, you
feel like that's a that's that's kind of a treasure
that you had a serious part in getting to come
to fruition. So that's a point of pride for you
in your life, isn't it.
Speaker 4 (08:15):
Yeah?
Speaker 3 (08:15):
Absolutely, it is not above me to understand that when
I wake up every day and say that I'm excited
to go to work, that that's a blessing.
Speaker 1 (08:22):
One person can make a change.
Speaker 4 (08:24):
Absolutely well.
Speaker 2 (08:25):
And I'm also going to do a little shout out
to Corenza. She was also just named the Daughters of
Greatness with at the Auli Center, so that was I
heard her speech inspired again, but kudos. I'm a fan
and she knows it, so I can girl fan out here.
Speaker 1 (08:39):
I appreciate you, Daughters of Greatness. Oh I got to
make a jingle for you. Yes, please, that is awesome.
Speaker 4 (08:49):
I appreciate that.
Speaker 1 (08:50):
What a great honor that is. Okay. The listing session
is two weeks from yesterday? Is that right? July fifteenth?
Speaker 4 (08:56):
Yep from you.
Speaker 2 (08:58):
Look at Crensa. We're tagged and I do want to
let people know it is free. We do encourage registration.
You can go to Frasermuseum dot org, go to our
programs and just sign up. Just we kind of like
to have a feel of how many people might be coming.
Speaker 1 (09:11):
Rachel I was just the in Fraser Museum. A couple
of days ago, that place was hopping. Man. You got
people coming and going there, and you have enough staff
to take care of things well.
Speaker 2 (09:20):
And you know, one of our lovely people who meets
our guests and does great tours and knows everything about
everything is your son, Simon Miners, who's a rock star
in and of himself at the Fraser and just wonderful.
Know so much I've learned from him. I say it's
in my contract to work with a Miners.
Speaker 1 (09:39):
I hope that never sounds where I go. All right, Rach,
you got to stop by the studio here. Sometimes we'll
do a sit down about broadcast media sometime in the future.
Sound good.
Speaker 2 (09:48):
That sounds great, absolutely, and Crenza, thank you as always.
Speaker 4 (09:51):
Absolutely, can't wait to see you on fifteenth.
Speaker 2 (09:54):
Sounds good.
Speaker 1 (09:55):
Where's Rachel Platt? She's my former TV wife. She's still
my wife on just in case they come up with
another show for us. But we did Great Day Live
for eight nine years or so, and of course she
had a thirty plus year career with WHAS eleven. She's
now at Fraser History Museum. That's where the listening session
comes up. July fifteenth, five thirty to seven thirty pm
and Corenza Townshend Louisville Hero, daughter of Greatness. That is
(10:21):
a great phrase. I mean, I'm just consic I would
have I'd put that on your mailbox though your your house,
I run and say daughter of Greatness lives here. That
is awesome. Great to see you and thanks for bringing
your energy to this project that our city needed so desperately,
(10:41):
and you had the vision and made sure it delivered.
Speaker 4 (10:44):
Less to do the work.
Speaker 1 (10:45):
Appreciate you all right again the listening session, it's the
Norton West Louisville Hospital Community Update Listening Session on July fifteenth,
five thirty seven thirty pm. You can get details on
Fraser History Museum's website. Mac in a Minute on news
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