Episode Transcript
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Speaker 1 (00:00):
I brought to you by end trust It. Every business
(00:03):
has a computer, presumably unless they're a ludeite business not
making any money. Computers meeting potential problems. You need proper setup,
you need proper best practices, and you need to get
out of problems when you run into them. That's what
interest I t is all about. The best in the business,
according to the business courier and the man behind interest
I find him online at interest it dot com. Dave Hatter, Daddy.
Welcome man. The Verizon outage impacted quite a few people,
(00:26):
and it lasted a hell of a lot longer than
people realize. And it was at that point they all
realized how much we depend upon and our lives revolve
around our cell phone. Welcome back, my friend. It's always
great having you on.
Speaker 2 (00:36):
Brian, always good to be here. Yeah. How many times
have you and I in the.
Speaker 3 (00:40):
Last ten plus here has talked about are ever increasingly
digital society, how we depend on this technology more and
more all the time, and how fragile it is. The
point I try to make all the time. And here's
yet another example. You know, now, this is not unique
to Verizon. It's not the only time. It's happened to.
(01:02):
But the bottom line is, in general, I don't think
the average person really realizes how much network traffic goes
through these cellular carriers networks at this point. So it's
not just your cell phone doesn't work, it's other things
may not work as well, and especially if you could
knock out one of these carriers entire network. Because it
looks like this Verizon thing did not affect all users,
(01:25):
does not appear to be a cyber attack from everything
I've read, it looks like they had a problem with
a server. Now again, you know, this is still early
and sometimes when these incidents happen, as time wears on,
you get more detailed when you find out whatever was
originally reported wasn't right.
Speaker 2 (01:39):
I'm not saying that's necessarily because they're lying about it.
Speaker 3 (01:42):
I'm saying that, you know, you have to do some
forensics to get to the bottom of things to really
understand what went on. But apparently, for roughly ten hours,
a bunch of Verizon customers had issues with their phones.
I'm a Verizon customer. It did not impact me, for example.
But you know, kind of going back to the second
part of my point, which is not it's not just
cell phone traffic necessarily going through this stuff, but when
(02:05):
you see the sheer number of people that are potentially
suddenly unable to do the things they need to do
in their daily lives because they rely on these phones. Right,
whether it's making a doctor's appointment, whether it's trying to
get an uber or as an uber driver, whether it's
you know, trying.
Speaker 1 (02:23):
To two factor authentication. You know, the days when I
when I when when I forgot my phone at home,
I can't I come in, I can't get into my email,
the of the iHeart system because of course, the the
good reason is I use two factor authentication. That's an
important safety tools. You've talked time and time again. Sorry
sucks to be you. You're not going to get your
(02:45):
six digit message saying that allow you access into your stuff.
Speaker 3 (02:49):
Yeah, that's that's another interesting angle because even if your
computer is working because it's connected to a different network, right,
it's not using Verizons sell your network or at and
Tier whomever. Again we're specifically talking about Verizon in this case. Yeah,
you might not be able to get your MFA code.
Speaker 2 (03:08):
Now.
Speaker 3 (03:08):
You know, in some cases, Brian, if you have a
cell phone, I would just remind folks, you know, if
you have a cell phone.
Speaker 2 (03:13):
All new ones that I'm aware of support Wi Fi.
Speaker 3 (03:16):
If your cellular carrier is down, you could still theoretically
use some of the phone's functionality. You might not be
able to make phone calls, for example, text may or
may not work, but you might be able to at
least still do certain things because you're connected to the
Wi Fi. But the bigger point in my mind now Verizon,
you know, has apologized for this, and they said they're
going to issue credits and that sort of thing, which
(03:39):
I think is good and I think even more important
is from all initial reporting, this does not appear to
be a cyber attack of any kind. You know, I've
sent you all kinds of articles. We've talked about it
on here, I've shared many times in my social media
stories where you know, the FBI, DHS, etc. Is warning
about Chinese communists already infiltration in the telecom network, you know,
(04:02):
back doors and this stuff. The possibility that this stuff
could be knocked out on purpose again doesn't seem to
be anything like that, I'm happy to say. But the
bigger point in my mind, and I just keep telling
people this all the time, we must, we must, we must.
It's serious about protecting this infrastructure as we get You know,
it's thirty years ago. I don't know, maybe it's been
(04:26):
twenty five years. Whenever I first got a cell phone,
it was a convenience for me. It was a novelty
for me. It was not nearly as important to me
then as it is now and.
Speaker 1 (04:34):
A half pounds plus weighed three and a half pounds.
Speaker 3 (04:38):
Oh yeah, yeah, big old brick, right, But I mean
if it stopped working for a couple of hours, wasn't
that big of a deal. Landlines were everywhere, pay phones
were everywhere. Most people didn't have a cell phone. They
weren't trying to call my cell phone. It was mostly,
you know, a business rated thing and a convenience and
cool thing. Well now I don't even have a landline anymore,
Brian Dye.
Speaker 1 (04:58):
I mentioned that earlier.
Speaker 3 (05:00):
Yeah, yeah, many people don't. So you know, again, if now,
if my cell phone doesn't work, it's much more problematic
for me. And I don't exist out of my phone
like my kids do or like other people I know.
Do you know I would still get on the computer.
Speaker 1 (05:14):
Now.
Speaker 3 (05:14):
You mentioned MFA that may or may not work through
another connection. But the bigger point is we have we
have got to at every level of our society realize
how all this digital technology is impacting us, how fragile
it is, and how you know, We've got to get
this stuff fixed before some catastrophe happens. And my last point,
because I know will be out of time, is, as
(05:36):
you and I have discussed many times, one of the
many reasons why I'm completely and totally against any sort
of cashless society is, imagine all three carriers go down.
I imagine the telecom system is down entirely. How do
you bank, how do you get money? How do you
pay your bills?
Speaker 1 (05:54):
At least stash of cash on hand in the end
of those contingencies, have something like a fire plan in
the event cell phone connectivity goes away for any period
of time. Pause. We'll bring Dave headerback to talk about
his op edpes the benefits of the Kentucky Consumer Data
protect Station tech part of the Dave Hatter and Opinion
Writer op ed opinion writer still keeping his interest it
(06:16):
dot com hat on. He's talking about the benefits of
Kentucky Consumer Data Protection Act. We can all read the
article in the Northern Kentucky Tribune Day. But tell us
about this. What is the Kentucky Consumer Data Protection Act?
Speaker 3 (06:27):
Yeah, Brian, for the first time and probably my entire life,
Kentucky has actually beat Ohio to something useful in the
tech space. I'm happy to say. You know, Ohio honestly
is generally way ahead of Kentucky and anything related to tech.
I think we've talked on her show about Ohio House
Built ninety six, which requires local governments in Ohio to
(06:50):
take steps towards protecting your assets in the cybersecurity space
and some other stuff. So Ohio generally, in all honesty,
really has their act together, and I'm constantly trying to
get evince my friends here in Kentucky to follow suit.
But back in twenty four Kentucky passed the Kentucky Consumer
Data Protection Act, and it's not perfect, but it's a
(07:11):
great first step towards protecting you as a consumer. And
one of the reasons why I'm glad you wanted to
talk about this despite the fact that obviously you have
a large audience in Kentucky. I live in Kentucky. Is
I'm hoping Ohio will follow suits. So the International Association
of Privacy Professionals has a website I've linked to it
from this article that shows you which states have a
consumer data protection law. Currently there are nineteen. Kentucky is
(07:35):
one of the most recent. Indiana has one. Many states
surrounding Ohio either have one in place or are working
on one. From what I can tell, it looks like
Ohio's attempt at this sort of stalled out, and I
can't find any evidence that it's been reunited. So all
my Ohio friends, you might want to reach out to
your legislators. You can send them this article or there's
plenty of research on this went into law January first
(07:58):
of this year, and it's design. It has two prongs,
and I'm going to write another two articles on this,
one for Kentucky businesses what they need to know, because
I touch on it briefly in here, but I'm really
trying to focus on why you should care about this
as a consumer, and then another article about as a
consumer in Kentucky how to use this thing. But basically,
what it does is it says if you're a Kentucky
(08:19):
business and you collect consumer data, once you hit certain thresholds,
then there are penalties built into the bill.
Speaker 2 (08:27):
If you don't protect people's data.
Speaker 3 (08:30):
So there's a cybersecurity angle to this, right, It puts
teeth in the law so that businesses now are incentivized
to want to protect your data to stop all these
data breaches that we see. You know, I bet you, Brian,
everyone in your audience has gotten at least one, probably
many notices from some company somewhere, probably some they haven't
done business with that their data has been breached. Right, So,
(08:51):
if you're doing business in Kentucky and you have Kentucky
consumers data, there are exceptions. Again, there are thresholds, but
now as a consumer you potentially can get You're forcing
businesses to take this seriously. Essentially, the big knock on
this because it's not nearly as stringent as consumer or
California's law the California Consumer Day California Consumer Privacy Act
(09:14):
is by far the most stringent law in.
Speaker 2 (09:17):
The United States.
Speaker 3 (09:18):
It's kind of loosely based on the GDP. You are
out of the EU, it's much more rigorous, much bigger penalties.
But again, in my mind, this is a great first step.
It's something that got done, and the main things that
does fuse well. The main knock on it is. You
have no private right to action if you believe you
are a victim of if one of these things have
(09:40):
you know, been uh, I don't know. I can't talk
this morning, Brian. If a company runs a foul one
of these things and you believe you're a victim, you
can't sue them outright. You have to go through the
Kentucky Attorney General's Office. A lot of experts, you know,
have knocked it for that, But what it does do
is a whole lot of things. For example, you now
have a right to go to a company that has
(10:02):
your data data brokers, for example. Now this is not easy.
That's why I'm going to do another article to explain
how to work through this and say, I want to
see what data you have about me. I want to
is this data accurate. I want you to correct this
data in some cases potentially delete the data. I want
you to give me my data so I can take
it somewhere else. So without a law like this right
(10:25):
often you have no idea who has your data. You
have no way to know if that data is correct.
You and I've talked about this many times. It's one
of the reasons why I don't like the Internet of
Things and apps, all this data is being collected.
Speaker 2 (10:37):
Is it even right.
Speaker 1 (10:38):
You don't know you have no access to it. This
is basically creating a legal freedom of information act for
people to allow them to ask and demand the information
that is being collected about them. I love that. And
once you're around with that information, you can determine the
accuracy of it, and then maybe if Kentucky's you know,
is the norm, or or California's law becomes the norm
(10:59):
for America, then you'll have some right to legal recourse.
I think it's a step in the right direction. I
hate the idea that they're selling our information to third
parties all the time, and I guess the FTC recognized
that too. They have banned GM from disclosing all the
information it's been collecting about our driving habits for the
next five years, and I presume that that's going to
be an extension of in a broader application.
Speaker 3 (11:19):
So, because keep in mind, right there is no national
privacy law, you've got nineteen states that have this patch
work built. Now again, is this law perfect, because I've
already gotten feedback that this is no good.
Speaker 2 (11:30):
It's way better than what we had, which was nothing.
If you are business doing you don't have to be
a Kentucky business. If you're a business doing business in
Kentucky right now, you're a subject to this.
Speaker 1 (11:41):
Law that makes it stretch all around the nation like
California cafe standards, forcing everybody to fall in line with California.
Pause will bring Dave haderback. He's going to tell us
us the worst products of the Consumer elect Products Show,
probably an endless list. One more with dation sixth if
you want to pick about kr CEDE talk station in
trust it dot com to find day you've had on
(12:01):
the crew for all your business computerity and sponsoring the
Tech Friday segment. Thank god for them doing it all.
Right now the fun and games begins. Can you narrow
down a list of the worst products of the CEO
Show that you can fit in the remaining four or
five minutes we've got?
Speaker 3 (12:15):
Well, yeah, Brian, that's a that's a tall charge there,
I would be. You know, it's funny this so this
is an ap article. Worst in shows CES products include
AI refrigerators, AI companions, and AI doorbells. I'll post this
and all the other links to all the other stuff
we talked about this morning, so people can go see
these things for themselves.
Speaker 2 (12:34):
But I love it the very first picture they start
out in the article.
Speaker 3 (12:38):
Yes, Internet of Things coffee makers that conveniently not only
have a screen on them, but the Wi Fi symbol
telling you that you can plug this thing in and
you know, wreck your whole life, your business, et cetera,
because probably in two years or less, there'll be no
software updates coming for this thing.
Speaker 2 (12:54):
That's how it works.
Speaker 3 (12:55):
And as you and I have discussed so many times before,
you know, Internet of things aka smart devices, most of
which are really stupid, dumb dumpster fires for your privacy
and security. You know, the show was full of this stuff. Robots,
ai AI refrigerators. You know you've talked We've talked about
the Samsung refrigerator before with a screen that now serves
(13:16):
up ads.
Speaker 2 (13:17):
Let me just add, let me just.
Speaker 1 (13:21):
Sure to get advertising pumped into your own via your refrigerators.
Speaker 3 (13:25):
You paid for a refrigerator that is going to send ads.
I mean, think of the drivel that's coming out of
your average gas pump now.
Speaker 2 (13:32):
And now you can bring that into your kitchen. Is
that not? Are we not entertained? Brian?
Speaker 3 (13:37):
This is aw so so they say here, now again,
these are a group of privacy experts from folks like
the Internet or Electronic Frontier Foundation and other groups. They
go to this thing and then you know, they collectively
vote on these things. Right, so it's it's ten four
hat people like me, but shouting at a bespoke AI
fridge that also hawks grocery products. This is from the
(14:00):
article Samsung's Bespoke AI Family Hub refrigerator received the overall
worst end show from the group of consumer privacy advocates.
And they basically go one to say for example, you know,
they talk about trying to talk to the thing it
was too loud. But that's not the thing that gets me.
It's the idea. Now again I'm reading from the article, right, Yeah,
(14:23):
that was just part of the complications and reliability concerned
Samsung added to an appliance that's supposed to have an
important job keeping food cold. Right, they talk about how
it could try to order food for you. Well, if
it could order food for you, it means it knows
what you're eating, it knows how much you're eating. It's
probably selling that to God knows who, like your insurance company.
(14:44):
You know, I've brought this up many times talking to you, Brian,
and I know in the past people like, well, that's crazy.
But think about this. If this can order your food,
then it could know that you eat. You know, let's
say eight pounds.
Speaker 1 (14:55):
A bake in a week, how many twelve packs you
got in the fridge, that's all that's exactly right, on
and on and on. It is scary.
Speaker 3 (15:02):
And while it might be convenient that it could order
that for you, unless, of course the Verizon network is down,
but it could order that for you, right and then
sell that to your insurance company, who might decide that
your premium should go up, or maybe they should cancel
you because you're eating in a way that is not
conducive to their insurance premiums and their payouts to your.
Speaker 1 (15:21):
Desk, like Ford collecting your driving data, which they sell
to insurance companies who will cancel you or otherwise jack
your premium up. This is all a vicious circle leading
to a bad place for the consumer.
Speaker 2 (15:31):
Yeah.
Speaker 3 (15:32):
Again, the main I am not against the Internet of
things in principle. I'm against the Internet of things because,
as I've said so many times that anyone that will listen,
the incentives are wrong for you.
Speaker 2 (15:43):
As a consumer.
Speaker 3 (15:43):
One of the reasons why the Kentucky Consumer Data Protection
Act is helpful to you as a consumer. These things
are cheap garbage, usually coming from China, possibly full of backdoors.
They're designed for speed to market, ease of use, and
market share. They don't get software updates after a certain
peri of time. People do not know how to configure
them correctly, and they're sucking up all of your data
(16:05):
and selling it to God knows who, leaking it, breaching it,
et cetera. Right, so I know it will be out
of time. Amazon's doorbells once again ring privacy alarms. Right,
So again reading from the thing that includes facial recognition cone,
set of ring features, and includes mobile surveillance towers that
can be deployed at parking lots in other places, and
includes an app store that's going to let people develop
even sketch your apps for the doorbell than the ones
(16:27):
even Amazon provides. Now again, not my commentary. This coming
from Cindy Cone, executive director of the Electronic Frontier Foundation,
someone that knows about this stuff. So this article covers
a bunch of other things.
Speaker 2 (16:39):
I'll post it.
Speaker 3 (16:40):
Get folks, stop buying this stuff. Stop buying this stuff
at least until there are laws that force these companies
to get serious about protecting your privacy and security. Otherwise
you are setting yourself up for problems.
Speaker 1 (16:55):
Underscore, amen bold and underline on that. Get to linked
in id or LinkedIn dot com, LinkedIn dot com. All
you need to do is type in Dave Hatter. You
will find Dave Hatter and the stories that he refers
to here on the fifty five KC Morning Show. Very
interesting article and it just I just shake my head
and wonder why anybody thinks they need any of this
(17:15):
stuff day. But then again, I've been thoroughly convinced by you,
and I know my life has been fine, swimmingly decent.
Uh without this stuff my entire life. I'm not going
to add it to my list of things that I want,
or then I will not buy it either. That's why
we've got you, Dave, get more people on the same ledger.
We'll do this again next Friday. Thanks again to your company,
interest it and online at interest it dot com for
(17:37):
sponsoring this valuable segment. Appreciate what you do. Have a
wonderful weekend, my friend.
Speaker 3 (17:42):
Always my pleasure, Brian, Thanks to you and Joe and
I look forward to chatting with you next week.
Speaker 1 (17:46):
Thanks brother from the Hudson