The Troubleshooter 05-12-26

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Episode Transcript

Speaker 1 (00:00):
Yeah, real dum news need advice.

Speaker 2 (00:09):
Who you don't have the come running just as fast
as you can.

Speaker 1 (00:16):
Shooter's gonna help coming.

Speaker 3 (00:18):
Man Dix is the Troubleshooter Show.

Speaker 4 (00:22):
No Tom Martino, Hi, I'm Tom Martino. This hour brought
to you by Apple Air.

Speaker 5 (00:31):
For heating and air.

Speaker 4 (00:32):
You can't go wrong with a company thirty years long. Hey, listen,
I know Todd from the very beginning. He's been on
our referral list from day one. That's Appleair, Appleair Air
with an Eappleair dot Com. He says he's been in
business for forty years because he loves people. He loves
giving you great deals and honest second opinions.

Speaker 6 (00:56):
Please call Apple Air for any of your problems.

Speaker 4 (00:59):
Three oh three seven three three twenty eight thirteen. I
love great companies, Gosh, I've known them for so long
Apple and then Excel and we have so many wonderful
people Genesis, and then we have in the studio John Fuller.

(01:19):
Let me bring up the studio cam for those streaming
John Fuller Fuller Law.

Speaker 6 (01:24):
He's a personal injury attorney.

Speaker 5 (01:26):
John.

Speaker 6 (01:26):
Did I put away some doozies for you?

Speaker 4 (01:30):
Fantastic today Listen, I'm going to start right out with
one and Sus thank you for getting that camera up.
Major Mark Major on remote. Sus is in the studio
with a couple of deputies and John and uh, I
think we have Deputy Bow and Deputy Dollars.

Speaker 6 (01:47):
That who I'm seeing there.

Speaker 7 (01:48):
Deputy Chopper and Deputy Dollar today.

Speaker 6 (01:51):
I'm sorry, I'm sorry, that's a Chopper and Dollar. Thank you.

Speaker 5 (01:54):
And then we have a John.

Speaker 6 (01:56):
I'm going to.

Speaker 4 (01:56):
Start out with one Major Mark Major, Are you there, sir?

Speaker 6 (02:00):
Are all?

Speaker 4 (02:01):
Maybe maybe he's like getting signed on, but we'll get
him on. Anyway, Let's just go right to it because
this one is cool. Somebody said they had a dog
in their car that was injured, no fooling, and I
got this and I said, you know, next time John's on,
I'm gonna put this away. So John, they want to

(02:23):
know and they have their own thoughts on this, and
I'm going to tell you what happened, but first I
want to get your.

Speaker 6 (02:29):
Take on it.

Speaker 4 (02:30):
John Fluller, by the way, is a personal injury expert,
car accident expert, our traffic accident and expert. I've known
John for many many years. I've represented him because he
is a great guy. And truly, and I mean that sincerely.
I mean he takes cases and he treats you like
like like like like a trusted friend. You get a

(02:52):
cell phone number, you can call her text at anytime,
and that's no bull. I mean he really does that.
It's it's incredible and I like that. You don't have
to make it appointment and go through a lot of
red tape when when it comes time for your case,
you just call.

Speaker 6 (03:05):
And say I want to talk to John.

Speaker 4 (03:06):
You get to talk to him and he'll start on
your case right away if you want.

Speaker 6 (03:11):
So, John, the dog, what do you think happened?

Speaker 8 (03:16):
Oh, I'm guessing you mean physically, what happened to the dog.
I'm guessing the dog was not restrained.

Speaker 5 (03:22):
I want to know.

Speaker 8 (03:23):
Here's about it.

Speaker 6 (03:24):
I want to know what you think.

Speaker 4 (03:25):
What do you think the other party is telling him?
There's the other party, So.

Speaker 8 (03:28):
I think the other party is telling them that dogs
are considered personal property in Colorado, and therefore, you know,
it's very difficult to get a lot of value out
of an injured pet. It truly is.

Speaker 4 (03:41):
That's exactly right, that's what they're saying. But they're saying
that they found some law in other states, they and
they think they can fight it, but geez, how do
they fight that?

Speaker 6 (03:52):
John?

Speaker 4 (03:52):
I mean seriously, now, this is I don't want to
make fun of this. This is a very trust, very
loved part of their family. Beloved part of their family. Okay,
the pet is damned. She didn't say the injuries, but
sustained injuries. And and you're right, they say, look, medical bills,
vet bills. The dog is not even like a show

(04:13):
dog or anything, so it has a finite value. And
the adjuster is saying, look, you know, you know, if
we paid it for the dog, it's not going to
be much. I always joke and say it's a buck
ninety five. And I don't mean you know, I love animals.
And you know, ask us sus what she thinks demas worth,
you know, her little Aussie.

Speaker 6 (04:34):
She'll say a million dogs, a million dollars.

Speaker 5 (04:36):
I know.

Speaker 4 (04:37):
So anyway, John, what are you doing in a case
like that? Though you really can't. You can't fight a
city hall on this, can you can? You try to
get more than the dog is worth. I know there
have been some cases where there were unusual circumstances right
in this state where an attorney fought because some house
cleaners let the dog out. The dog got injured and

(05:00):
they're killed, and she got pain and suffering for that.
So what do you think, Like, is it too difficult
to try to argue that you need to get more
than the dog's worth for the injuries. You know, they
should pay for the vet bills. What do you think?

Speaker 8 (05:20):
Yeah? So, I mean I never say never, Tom, but
the reality is the law doesn't support those claims. Now,
that's not to say that some adjuster may decide as
a business decision to throw some value towards that issue
just to make it go away and to resolve the claim,
because you know, let's face it, they have to encoura

(05:40):
expenses to defend an action. They have their attorneys. Even
though they're largely in house attorneys for a lot of
the major carriers, there's still expenses that go along, and
there's still risk, and a jury may put value on
the you know, the personal injuries of the plaintiff, even
though it really technically should be the injuries of the pet,

(06:01):
which would not be compensable. So there's always risk, and
I can't say that a carrier wouldn't you know, put
some value towards it to make it go away. But
but truly speaking, the law doesn't really support anything beyond
the value of that animal as an animal. And and
you know our dog is the same way. I'm sure

(06:21):
my wife would would go check on the dog first
if we were in a bad accident and and and
finally get around to me. But so I get it.
But it's it's just one of those things that the
law doesn't really support in this state.

Speaker 6 (06:34):
Right, I understand. I understand our number.

Speaker 4 (06:37):
By the way, if you have a question for John
Fuller or any question, problem, or complain anything at all.
He also weighs in on other things because you know
he's got a legal mind.

Speaker 6 (06:45):
We've used him before to fill in on the show.

Speaker 4 (06:47):
So any anyway, any consumer problem, question or complain call us.

Speaker 5 (06:51):
Okay.

Speaker 4 (06:52):
I know a lot of people text us and email
us and that's but but you can call right now
three zero three Martino three three six two seven eight
four sixty six. We love to talk about your problems
or give us an unload. If you have something to
unload on, something that's really pissing you off, give us a.

Speaker 6 (07:10):
Call, or you can call the local line, the iHeart line.

Speaker 4 (07:14):
When we're on the air always three oh three seven
one three talk seven to one three eight two five five. Okay,
so John on on personal injury, we're talking. Here's another one.
My mom has had a long history of depression, and

(07:34):
the other party wants to see your records, and they're
claiming that she's always been unhappy and that the pain
and suffering is not coming from the accident. Now I've
summed that up. Trust me when I tell you you
don't want me to read this email, but suffice it
to say this, this mom has.

Speaker 6 (07:52):
Had a struggle.

Speaker 4 (07:54):
What do you do that would come under the topic
or the category I should say, of pre existing conditions? Really, right,
isn't that really what is boiling down to?

Speaker 8 (08:09):
Yeah, so here's the So I have two kind of
categories of answers to this one. In a vacuum, the
PLANEFF has the burden of proof, and so you have
to be able to show, in theory to a jury
what exactly your damages are that flowed from any given accident,
and so that burden is on your shoulders. It's not

(08:29):
really up to the defense to disprove them except in
rebuttal to you putting out your prima fesia case. Okay,
So with that being said, we also have a jury
instruction in Colorado that says, if a jury considers that
the planeiff may have had pre existing conditions, and they
can't separate the pre existing from the damages that were

(08:50):
done in the accident, then the defendant's going to be
on the hook for all of those damages. So, really,
maybe the case set that the defendant's going to end
up owning all of that even though the mom had
a complicated pre existing condition.

Speaker 4 (09:06):
Are they allowed to get the previous medical records and
look at them and compare them to what she's claiming?

Speaker 2 (09:11):
Now?

Speaker 8 (09:12):
Yes?

Speaker 5 (09:14):
Yeah?

Speaker 6 (09:14):
Oh wow?

Speaker 4 (09:16):
Will they and will they be aggressive about that and
lay you wide open saying come on, lady, you know,
isn't this true?

Speaker 6 (09:23):
And isn't that true? I mean, I'm not saying it'll
go to court, but so Kendrick.

Speaker 8 (09:28):
Nasty, Yeah, they can get very nasty. We a lot
of times get put in a position to where, you know,
the plaintiff has to make a decision about disclosing something
and maybe, you know, maybe there's something embarrassing in a
set of medical records from their past that they just
don't want to get out and so they sometimes get
in a position where they have to decide between disclosure

(09:51):
of those prior records or abandonment of a particular claim
or a particular item of damages that they that they
have from an actor to that, and sometimes they make
the personal decision that they don't want to open that
can of worms and they will not pursue that particular
line item of damages anymore.

Speaker 4 (10:12):
Okay, that's John Fuller Fuller Law. He'll be our guest today.
We're also taking your calls, problems, questions, complaints.

Speaker 9 (10:19):
Now.

Speaker 5 (10:19):
I gave the number.

Speaker 4 (10:20):
Let me give out that text line too, because someone
just texted Tom with the pet You forgot about pet insurance,
and I do want to talk about that, because there
is a pet insurance that actually has an accident rider
on it, and they're becoming. Pet insurance policies are becoming
way more common than ever before, more than common than

(10:40):
you'll ever believe.

Speaker 6 (10:41):
Anyway. Here's our text line.

Speaker 4 (10:43):
Seven four seven fifty to eighty. I chose that number.
It's a Google number, comes right to my cell phone.
Twenty four to seven. I chose it because I love
big airplanes. Seven four to seven nine ninety nine, because
it's as close to perfection as you can get the
ten ten ten right. So it's seven four, seven, nine
nine nine, and then fifty two eighty for the Maha

(11:05):
City seven four, seven, nine nine nine fifty two eighty
and then our numbers three oh three Martino three oh
three sixty seven eight four sixty six. Uh Nick has
an issue with an old employer coming up right after this.
Go with a sure thing Denver's Best roofer Excel Roofing
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Speaker 5 (11:53):
Hello, I'm Tom Martino.

Speaker 4 (11:56):
Don't forget the best water systems, the lowest price waterpros
dot net, and I'm telling you I've checked them all.

Speaker 6 (12:04):
You'll never do better.

Speaker 4 (12:06):
In fact, his expertise in what you need is good too,
because if you don't need it, he won't sell it
to you. But if you need it, and if it'll
do you good, he'll.

Speaker 5 (12:15):
Let you know.

Speaker 4 (12:15):
But you'll never get better drinking water either. Eleven dollars
fully installed at the kitchen sink.

Speaker 6 (12:20):
It's wonderful. Listen.

Speaker 4 (12:21):
I'm a broken record here.

Speaker 6 (12:25):
I'm just I'm serious.

Speaker 4 (12:26):
I mean, Mark and I have assembled and Sue's we've
assembled the best of the best of the best.

Speaker 5 (12:32):
We have.

Speaker 6 (12:32):
We're proud of it. No one can beat our people.

Speaker 4 (12:35):
Hey, Nick, let's talk about your old employer.

Speaker 5 (12:38):
What's going on?

Speaker 10 (12:40):
Hey, thank you so much for taking my Collie. Appreciate it.
So is it okay? If I say who the employer is,
I don't know what the rules are.

Speaker 4 (12:49):
Absolutely, as long as listen, as long as you tell
the truth, everything's open game here, go ahead.

Speaker 9 (12:55):
Okay, perfect.

Speaker 10 (12:56):
So I used to work for Poor Power Yoga, and
I guess I was consistently working over forty hours a week.
But then when I started actually documenting that I was
working over forty hours every week, and I made like
a way someplate I did mase like quite a bit
of retaliation and whatnot. And I am at the point

(13:17):
now where I have like an investigation with the Division
of Labor Standard and Statistics. But in the entirety of
doing all this, I kept asking them just to provide
me with my daily clock in and clock out records,
and they just won't do it.

Speaker 4 (13:34):
Nick, let me ask you something. Is there a clock in?
Is there a clock there that you literally punch in?

Speaker 10 (13:43):
No, we were using like the digital day or system.

Speaker 4 (13:47):
It's on the cokay, right, yeah?

Speaker 11 (13:52):
So, Nick, let me ask you. Were you an instructor?
What did you do for Core Power? Suzanne and I
have been a member for ten years?

Speaker 6 (14:01):
What did you do?

Speaker 8 (14:03):
Oh, that's so awesome.

Speaker 10 (14:04):
Yeah, so I was an instructor and I ended up
becoming the studiocording director. I worked there for like five years.

Speaker 11 (14:11):
So where do they stand right now? Like, I don't
know what were you working on? Don't I don't even
know what the problem is?

Speaker 5 (14:17):
What? What is the problem?

Speaker 11 (14:21):
Not getting paid for overtime is my understanding.

Speaker 10 (14:25):
Yeah, that's the issue is that I had worked overtime
and I had not been getting paid overtime. And then
when I asked, they kept offering me a bunch of
different settlement offers, saying that they did pay me all
my wages. But when I asked them to, you know,
verify it by just providing me the records, they discontinually
give me a different settlement, like basically, and I feel

(14:46):
like the settlements, even though it did get higher, it
got progressively worse in regards to being like, all of
a sudden, now I'm not allowed to participate at any
court powers and if I do anything wrong, I have
to pay their legal fies.

Speaker 6 (15:01):
But but here's here's the deal.

Speaker 4 (15:03):
When when you brought this up, were you fired or
did you quit?

Speaker 10 (15:09):
So when I initially brought it up, what had happened
was that actually they ended up terminating the manager to
my manager, because she wasn't doing the right things. And
then kind of what it transgressed into was her I
guess thats HR said she created a false narrative to
the other students and other instructors. So then I ended

(15:32):
up getting yelled at by like my lead instructor and
stuff saying that I had done a bunch of things
that I didn't do.

Speaker 5 (15:39):
And so were you fired?

Speaker 2 (15:41):
Nick?

Speaker 6 (15:41):
Is that what you were saying? You were fired?

Speaker 2 (15:45):
Yeah?

Speaker 10 (15:45):
It was eventually fired, But yeah.

Speaker 4 (15:49):
Okay, and so are you saying they, Oh, we were
that what you're calling about right now?

Speaker 12 (15:57):
Am I saying?

Speaker 4 (15:57):
What?

Speaker 10 (15:57):
I'm sorry?

Speaker 6 (15:59):
What are you I'm saying right now?

Speaker 4 (16:00):
Since you're not working there anymore, are you trying to
get back pay for that overtime?

Speaker 1 (16:06):
Yes?

Speaker 11 (16:06):
Yes, sir, I like I said, I, Hey, Nick, how
far back are you going?

Speaker 10 (16:10):
By the way, only as far back as April twenty
twenty four?

Speaker 6 (16:18):
Okay? And why is that? Out of curiosity?

Speaker 10 (16:21):
That's when I transitioned from being a part time instructor
to a full time got it, I'm employees.

Speaker 5 (16:29):
How much are you saying they owe you?

Speaker 10 (16:34):
Well, I had requested that they had I think it
was like three thousand, two hundred and eighty dollars, but
I also requested the penalties that go along with I guess.

Speaker 4 (16:45):
Yeah, they're not going to do They're not going to
do that automatically. You'd have to assue for that. You
are due penalties if they unduly withheld it. Now you
said they opened up an investigation at the Department of Labor.
By the way, they're pretty aggressive at helping workers, they
really are. I mean, I'm actually shocked to the level
they investigate these things. So have you heard from the investigator.

Speaker 10 (17:08):
Yet I have heard the investigator, and I guess what
they have told me is that after receiving my additional
information and receiving the information from Core Power, that they
are currently working on a determination. But I guess I
just wanted to put out there that after I was

(17:28):
terminated back in April, they paid me a thousand dollars
like I don't know if it was like off the
books or not, but they were saying that was for penalties.
But then when I asked about it in October, they
said it was for an entertainment of overtime ode.

Speaker 6 (17:44):
Well, hold on, man, let me jump in here.

Speaker 5 (17:47):
Guys.

Speaker 11 (17:47):
So, if you did a wage claim with the Colorado
Division of Labor and Standards, which you said you did, basically,
when you open that up, they're going to reach out
to Core Powers corporate. These guys have to keep all
your time records, they have to respond with itemized pay statements,
proof of wages that they actually paid you over the

(18:09):
last three years, and then all relative evidence including the
time records and any kind of documentation like extra pay
they paid you. Then they'll do the math, and as
we all know, well sometimes math lies, but generally math
does not lie. They should have it, but this does
take a while, and for everybody out there listening. The

(18:31):
interesting part, I wish Colorado they're so friendly with employees,
which I kind of like in some ways. I don't
like it when people that steal from you get unemployment
or something along those lines. But I will say this California,
and I can't stand the politics. In California, an employee
can actually ask for the time records anytime they want,

(18:54):
so I wish we had something like this, But in
this state, the state can ask form and demand them
and then all the math will be done, and then
you will know the outcome when it's done.

Speaker 10 (19:06):
Perfect.

Speaker 4 (19:06):
Yeah, I guess I don't want to I don't want
to get Okay. In some management capacities, by the way,
there is something called exempt where you're exempt from overtime.
I don't think that was your case, by the way,
but there are.

Speaker 6 (19:21):
Well were you or were you? Were you sowery or hourly?

Speaker 10 (19:27):
I was hourly. I was considered a non exempt employee.

Speaker 6 (19:31):
Yeah, okay, good good.

Speaker 5 (19:33):
Mark.

Speaker 6 (19:33):
You know I'm going to say this, although.

Speaker 11 (19:37):
Tom hold on, I'm going to say something about core power.
I actually love all the teachers we have. I love
the studio and Cherry Hills and the one up by
the mall, and especially the one in Parker and other ones.
We've been to them all over. We've been to Core
Powers in Hawaii for that matter. But I will say
something that I think is a big load of crap.

(19:59):
You know, in order to be an instructor there. I've
never heard of this in any other organization. In order
to be an instructor, you pay for it. So if
you want to teach there and make twenty bucks an
hour or whatever it is, I don't even know what
it is. You literally got to pay thousands of dollars
to become an instructor. Can you name? Can you imagine

(20:20):
you go to Walmart to be a cashier and you
got to pay thousands of dollars in order to use
the cash register.

Speaker 6 (20:28):
I mean, Tom, have you ever heard of anything like that?

Speaker 5 (20:31):
No, no, not at all. I didn't.

Speaker 4 (20:34):
I didn't even know that. That's how much did you
pay to become an instructor?

Speaker 5 (20:38):
Nick?

Speaker 10 (20:40):
So, I guess I want to say that I have
been teaching for about eleven twelve years, so back when
I did actually get my certification, I think I probably paid.
What you're saying is true, like three thousand dollars, but
also back then instructors need a lot more money, which
made that investment worthwhile.

Speaker 6 (20:58):
Now yeah, but is an don't you find it crazy?

Speaker 5 (21:01):
What other?

Speaker 6 (21:03):
Once again? What other organization?

Speaker 11 (21:05):
And I'm sure maybe I don't know anything about gyms,
but like if you're a trainer in a gym, I
guess you have to pay in order to be a trainer.

Speaker 6 (21:14):
I don't know.

Speaker 11 (21:15):
But outside of like fitness, I have never heard of
having to pay for no kind of education in order
to do your.

Speaker 4 (21:23):
Job, not from the employer themselves. You're right, But here
I just want to put something out because I know
there's some confusion. Being paid a salary or not is
not the determining factor when it comes to overtime. It's
managerial duties and the amount of the salary and all that.
So a market asked about salary, I just wanted to

(21:45):
let people know even if you're on salary, you could
be due overtime in some cases. In other cases, if
you're on salary and you're paid over a certain threshold
and you have management duties, sometimes you are exacts from overtime.
But this guy is definitely due overtime. And if you're
telling me that they already gave you a thousand and

(22:08):
now they're offering another three thousand, two hundred bucks, I
would take it. I mean, how much more do you want?

Speaker 2 (22:15):
Wait?

Speaker 6 (22:15):
Wait, wait, how much do you want?

Speaker 11 (22:17):
I'm not trying to bust balls here, But if you're
hourly in Colorado, I don't care if they call you
the president of the company.

Speaker 6 (22:25):
If you're hourly, you get overtime. No, that's right, that's
what I'm saying.

Speaker 4 (22:31):
Well, what I said, Mark was if your salaried you
may still be entitled to overtime.

Speaker 6 (22:37):
It doesn't matter if you're our your salary.

Speaker 4 (22:40):
Yes, yeah, yeah, many salaried people think that they're exempt
from overtime and they're not. Sometimes you're due overtime. And
how depends on your.

Speaker 11 (22:49):
Duties and how basic math would work. If the you know,
the state minimum wage is whatever, and if you add
up your fifty sixty hours, you work under salary each
month or for a quarter and you don't even make
minimum wage. And yeah, that's the problem.

Speaker 5 (23:08):
Now, here's the thing.

Speaker 4 (23:10):
The only other thing that changes at is if you
have an ownership stake and all that other crap, But
it doesn't matter. You're clearly owed over time according to
what you've described. But what I don't understand is they
gave you a thousand, they're offering another thirty to eighty,
so that would be a total of forty to eighty.

Speaker 6 (23:29):
How much more do you want?

Speaker 10 (23:31):
So I would say my whole issue was with that
settlement offer. It was very conditional and basically, again, dude, don't.

Speaker 11 (23:40):
Sign and wait for the state to finish the investigation.

Speaker 2 (23:44):
Do not sign it.

Speaker 5 (23:46):
What conditions did you not?

Speaker 3 (23:48):
Like?

Speaker 6 (23:48):
Nick, tell me what conditions you're talking about.

Speaker 10 (23:51):
Well, I wasn't really a fan of how they were saying.
I guess one that I confirmed that all my wages
have been paid when I can't recently do that. And
then also what really got me was their confidential confidentiality agreement.
Basically it started off as just like a pretty standard
confidentiality agreement, but then when they're head of legal step

(24:13):
in the confidentiality agreement turned into if I break confidentiality,
then I'm responsible for all your legal fees, which is
like way more than what they were even offering to
give me.

Speaker 4 (24:25):
I understand it's getting very complicated. I think what Mark
said is probably logical. Just wait for the state to
finish their investigation. But I'm going to tell you the
state could come back with maybe not as much as
you think you deserve. Now, as far as having to
sign things, they should not make it conditional to pay
you what you're owed. That should not be conditional. The

(24:48):
only time it becomes conditional is that.

Speaker 6 (24:51):
They offer you more than what you're owed.

Speaker 4 (24:53):
If they offer you more, they can negotiate a settlement
with you, like non disparaging or things like that. But
right now I would just sit tight and wait for
the state and if they offer you more than the state,
but then you listen to this negotiate Tom.

Speaker 6 (25:08):
I just looked this up.

Speaker 11 (25:10):
So State of Colorado, if let's say it is two
years they've been doing this to this guy. First of all,
the penalty is two exit total amount unpaid, and if
it's less than a thousand, it's one thousand bucks. So
if they owe him one thousand and one dollars, just
the penalty is going to be two thousand and two dollars.

Speaker 6 (25:31):
So think about that.

Speaker 11 (25:32):
Then they have to pay whatever the overtime was. And
I'm looking to see if there was interest on that.
I don't see that, but it does say this. If
you ended up in court over it, there's definitely pre
judgment interest. But the CDL Colorado State can also find
them fifty dollars per day for continued nonpayment. So once

(25:57):
the state gets involved and says here's what you owe,
because they're going to be the ones with all the records.
If they don't cough up a check quick, they're at
fifty bucks per day till he gets.

Speaker 6 (26:06):
His money, he's probably in factial amount of money.

Speaker 4 (26:11):
In fact, Nick, I don't know why you would rush it.
I would wait for the state, and you may get
way more than you think, and it won't be conditional. Again,
the only time they can slap conditions on it is
if it's more more than what they have to legally
pay you. So I don't see them like a lot
of times they'll negotiate settlements with people who are leaving.

(26:33):
I don't mean core power, but I mean companies will
negotiate settlements. But that's because they're giving him some kind
of severance with you. If you're getting just what you're owed,
they can't put conditions on that. That's a lot of
bull crap. So anyway, I would just wait for the
state and you know, we'd be happy to talk to
you about it after that. But I don't see what

(26:54):
you can do right now, especially if the state started
their investigation, they will.

Speaker 6 (26:58):
Definitely file through.

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choose Frank around the Real Estate Man dot com to
list your home with Remax Alliance three oh three nine
two zero sixteen twenty two. Hey, I'm Tom Martine with
Major Mark Major, sus Major at the studio. We got
John Fuller our guest today. Welcome and some deputies there

(28:19):
to help you solve problems, answer questions, take complaints, make
your life a little easier.

Speaker 6 (28:24):
So listen, go ahead, Mark. So I wanted to bring
some up with Johnson.

Speaker 11 (28:29):
Suzanne and him are in studio when we had our accidents.
So there's lady t bonedus. I tell the story a
lot on her and it was bad. Susanne broke her nose,
She had neck issues, back issues, everything. One of the
things John told us that was so important and I
want Suzanne's kind of feedback on this. She had to
go to a chiropractor. I believe like once a week,

(28:50):
maybe twice a week. I don't remember the schedule. I'm
sure she does, and you know towards the end when
the treatment is working. The chiropractor she went to was amazing,
and it was a certain kind of chiropractor that if
you do end up in court, he knows how to
testify stuff like that. It's not like a Kaiser chiropractor
and that's the health insurance we have. But John, why

(29:12):
is it so important to go through that treatment? And
it's not just to feel better. I get that part
of it, and that helps u Zan out significantly, But
isn't that great to have that report of long term
treatment to maximize the case?

Speaker 8 (29:28):
Well? Absolutely, I mean you have to keep in mind
when you view everything that has to do with these cases,
you have to keep in mind that we have the
burden approved, okay, so we have to be prepared to
go into court and prove our damages to a jury.
And because we have that burden, doctors that are skilled
at laying out the you know, the cause of certain conditions.

(29:52):
I mean, it's kind of like an X ray of
a broken arm. Anybody can look at the x ray
and say, yeah, that that arm is broken, but it
takes somebody that knows that's what they're doing to actually
relate that broken bone to the mechanics of an accident
so that it's part of the case and there's this
causal connection. And maybe it's overly simplistic to talk about
a broken bone, but you get the point. We have

(30:13):
to be able to tie in causation and the mechanics
of what happened to the condition that the planet is
suffering from in order to make the case that it's
compensable and that the defendant should be responsible for it.

Speaker 11 (30:24):
And I'll tell you right, I want to go to
Sandra right now, Mark to listen to this, though. Is
one thing I didn't know about in industry or an injury.
You know, everybody says, oh, whiplash, and people think, oh,
they're faking or whatever. You realize some of those ligaments
and some of those things in your body when there's
that much impact. Oh yeah, you know, years later, even

(30:47):
if you're feeling good now, right, twenty thirty years later,
you can actually have problems pop up that wouldn't have
happened if that accident didn't occur.

Speaker 4 (30:57):
Absolutely, Sandra, you want some advice on a trust.

Speaker 13 (31:01):
What's going on, Sandra, Oh, it's been a nightmare. Tom
My dad died last April and the they've gone through
four lawyers already. The first lawyer with my sisters.

Speaker 14 (31:12):
One of her friends in school.

Speaker 13 (31:15):
They changed the trust, they changed the positions of the trust.

Speaker 4 (31:18):
Well wait a minute, wait a minute, your dad, let
me get this stray c Ander.

Speaker 6 (31:22):
There shouldn't be four attorneys if you have a trust.

Speaker 4 (31:24):
The whole idea of a trust is it's all laid out.
So did your dad have a trust when he died?

Speaker 9 (31:31):
Exactly?

Speaker 13 (31:32):
And the thing is is that they had on his
deathbed four days before he died, my uncle and my
sister went in there and she got me kicked out
of the hospitals that I assaulted her, which I did
not assault her. They didn't. They didn't find me guilty
or anything. I didn't have to go to court get
charge me with anything, but the nurses just didn't want to,
you know, didn't want to spoilt up there at the

(31:54):
same time.

Speaker 4 (31:54):
So wait a minute, Sandra, Sandra, did they change the
trust right before he died?

Speaker 2 (32:01):
Yes?

Speaker 4 (32:03):
Okay, hold on, I want to get Dan McKenzie on.
Hang on, I want to get one of our attorneys
on and we'll talk about it. Three oh three seven
one three talk seven one three.

Speaker 6 (32:12):
A two five five.

Speaker 4 (32:13):
Right after this, we'll see what we can do with
Dan McKenzie. Go with a sure thing Denver's Best roofer
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Speaker 5 (32:24):
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Speaker 4 (32:29):
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Speaker 6 (32:53):
Hi, I'm Tom Martinez. Listen.

Speaker 4 (32:54):
I'm gonna go back to uh Sandra and tell her
we're going to get the attorney on after the top
of the hour, because it's really important that we get
some legal advice. But Sandra, I need to ask a
few questions. Your dad had a trust and literally it
was changed a few days before he died.

Speaker 13 (33:16):
Yes, they changed it on the twenty second of April,
and he died the twenty sixth of April.

Speaker 4 (33:22):
That's very very suspect. What were they just tell me
the major changes? Did they cut you out or what
did they do?

Speaker 13 (33:31):
No, what happened was my sister was My sister was
the executor and then she was going to take care
of all the paperwork and she was going to make
sixty percent. I gave that position to her because me
and my dad were real close, So that's all right,
we'll do well. Right before when my dad rooms the hospital,
my uncle went up there, my dad had changed in January.

(33:51):
My dad changed over to his friend because Wendy was
my sister was doing some fraudulent stuff.

Speaker 4 (33:55):
And you're telling me way, Sandra, Just Sandra, Sandra, Sandra,
you're telling you way too much. I just need to
know what were the major changes he made four days
before he died.

Speaker 13 (34:07):
Okay, What they did was they had he had put
my heycided to take bail off because they had put
his friend Bill on. They took him off, put my
uncle on, so my uncle was therefore shit took over
the executor. But because my sister was mad and wanted
her fifty percent, her and the lawyer went and changed it.
And they'd heard the executor without my dad, without my
dad knowing well, my dad was already gone when they

(34:29):
did it. Uh, but they put They did go with.

Speaker 4 (34:32):
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Speaker 1 (35:07):
Up news dedat advice, So you don't have.

Speaker 2 (35:14):
Come running as fast as a cam.

Speaker 1 (35:18):
Shooter's gonna help coming.

Speaker 3 (35:20):
Man six is the Troubleshooter Show.

Speaker 4 (35:24):
No Tom Martino, Hello, Tom Martino here, welcome to the show.
We are here fighting for you anyway we can. Yes,
we're making life just a little easier. All you have
to do is call us at three oh three seven
one three talk three oh three seven one three A
two five five, or you can call twenty four seven

(35:45):
three oh three Martino three oh three six two seven
eight four sixty six. We've got Major Mark Major with me,
of course. And then we have at the studio Sues
with John Fuller, attorney at Lawn, Deputy Dollar, deputy chopper,
all ready to solve problem.

Speaker 6 (36:00):
And right now we're.

Speaker 4 (36:01):
Getting Dan McKenzie on, and we get this question a lot.
But Sandra says her dad was in the hospital he
was dying, and his trust was changed a few days
before he died. Now, Sandra, just in the interest of time,
not in every single detail. Basically, when they went to

(36:22):
have the trust changed, did it substantially benefit any one
person over another? In other words, was it obvious like
did your sister take more of the money or did
your uncle take more of the money. What was the
substantial change that you questioned?

Speaker 13 (36:45):
Well, my sister, she yes, she did. She took She
saw equipment, she saw my dad's truck, she took. She
closed out the estate, I believe, And she took money.

Speaker 9 (36:54):
I don't.

Speaker 13 (36:55):
They wouldn't give me any paperwork. They gave me minimal,
minimal paperwork. So I don't know all the facts and everything,
but I know my dad did say that there was
He had at least three to four bank accounts and
he only had two showing my daughter was also a
third in the trust and they took her out of it.

Speaker 4 (37:15):
Okay, somebody, and you believe you believe he was not.
You know, he's allowed to change his trust, but do
you believe he was out of it? And okay, Dan McKenzie,
Dan McKenzie, our attorney at law, I want to ask
you something, Dan, real quick, how do you how would
you go about? And I know you've had this question

(37:38):
come up. I know you have because on our show
we've had it before. So, what happens when a will
or a trust is changed right before someone dies?

Speaker 6 (37:49):
I know we've had this question.

Speaker 4 (37:51):
What happens when you think there was undue influence or
they weren't they didn't have the capacity. What do you
do in a case like that after the person dies.

Speaker 15 (38:03):
It's different depending on whether it is a trust or
a will, because a will might be going through probate
in most circumstances, so you already have a court case
available to you.

Speaker 5 (38:12):
Both of those.

Speaker 15 (38:13):
I mean, those are the two most common ways to
challenge a will, the lack of capacity and undue influence.
The bar is pretty high for undue influence. You really
got to show that the person could not have resisted,
that they are really being pressured. It's not just like,
you know, one kid walked in and suggested the idea
and the parent decided to do it, and it's really
got to be like some pretty overwhelming campaign. Actually, so

(38:35):
it is not the easiest thing to proven lack of
capacity too. I mean it's like you've got to have
a probably medical records and some expert testimony to prove
that as well. So it's it's a hard road if
it's not in probate. That also the challenges because there
is not a court case available, so you do have
to do a little bit more digging and possibly file

(38:55):
a lawsuit since there isn't already a case open.

Speaker 6 (38:59):
So I don't know, Okay, So that's a quick question.

Speaker 4 (39:02):
That's a quick question, Sandra, did it was probate opened?

Speaker 5 (39:07):
Yes?

Speaker 2 (39:07):
Or no?

Speaker 4 (39:08):
Did you have a probate opened? Okay?

Speaker 5 (39:11):
So it was.

Speaker 4 (39:12):
Done outside Okay, it was done outside of probate. So
I hear Dan saying you would have to sue. Would
she sue a state or would she sue the executor
the trustee?

Speaker 5 (39:27):
Who would she sue?

Speaker 15 (39:30):
That's that can be a difficult question too, But I
think probably if she believes that the person that her
sister did this ond you know, engagement on doing influence,
she would probably sue the sister. But that is a
question she should definitely am into at the fact specifics.
So she really should talk to someone right about what

(39:52):
she knows to make.

Speaker 4 (39:53):
Sure she get the right you know, so, Sandra, you
would have to bring you would have to bring a lawsuit.
And the problem with that is, let me just explain this.
Even though you're saying, my sister stole this and somebody
stole that, you have to have actual evidence that it
was against the deceased's will or his desire. I mean,

(40:18):
you'd have to show that they went against their wishes
and just padded their own pockets or did something outside
of the actual trust. It's a very very difficult road, Sandra,
and it's expensive. There's no see here's the problem. And
I don't know if it is a problem or not,

(40:39):
but there is no person to complain to that will
open an investigation.

Speaker 6 (40:45):
It's not like you have a Minister of fairness.

Speaker 5 (40:48):
Okay.

Speaker 4 (40:49):
It's not like you can go to somebody at the
state and say, wait a minute, my sister did this
and then they open up an investigation.

Speaker 6 (40:57):
It doesn't work that way.

Speaker 4 (40:58):
It's a civilized So do you think do you think
you have enough evidence to show that your father was
out of it or that your sister exercised undue influence
or or or cohersed him in some way.

Speaker 6 (41:17):
Do you think you have enough evidence?

Speaker 14 (41:20):
Yes, I do i've been Okay, give.

Speaker 4 (41:24):
Me Pretend I'm a judge. Pretend I'm a judge. Give
me the evidence. What do you have? Pretend and if
you have a document, I'll take you at your word.
But tell me what you have, Uhtend I'm a judge.
What what are you going to show me?

Speaker 9 (41:40):
Okay, Well, I've.

Speaker 13 (41:41):
Got I've got the I've got the actual trust, the
actual the trust trust itself was supposed to be the
executor and I've got it with me and my dad.
When my dad put built his friend on and took
my sister off. We signed that in January of this year,
and it was for the executive position. Says that, and
it states what he's responsible for as far as the

(42:04):
equipment he gets, the percentage of that in the house.
Nothing to do with it.

Speaker 4 (42:07):
Easy, Yeah, I understand that. But but you didn't tell
me anything wrong. You just said you're you have the
paperwork where your dad switched things in January.

Speaker 6 (42:16):
What else do you have to show wrongdoing?

Speaker 13 (42:20):
Well, i've got i've got that paper. I've got where
they changed the position. So what happened was when they
when when my uncle took over, they wouldn't get they
didn't give him the paperwork either. My sister took it
from my dad's house and then supposedly she got him
mixed up the old one in the new one.

Speaker 2 (42:38):
And you're here.

Speaker 4 (42:39):
You said you had evidence, Sandra, you don't have I
want to hear the evidence.

Speaker 6 (42:44):
Where is the evidence?

Speaker 5 (42:46):
Well?

Speaker 13 (42:46):
Okay, well, well I've got I mean, I've got the
papers that the state is supposed to be the executor.
Now he's the trustee instead of the executor. They switched positions.
I don't have the actual trust because they won't give.

Speaker 4 (42:58):
It to me. Well first of all, well, first of all,
the trustee and executor in this case. First of all,
there is no such thing anymore of an executor. It's
a personal representative and that's only usually in probate. And
if you have a trust, the proper term would be
the trustee, right Dan, isn't that I mean, that's the
one in charge, the trustee, Isn't that right? Yeah?

Speaker 6 (43:20):
Yeah?

Speaker 15 (43:21):
Trustees and personal raps are both.

Speaker 13 (43:24):
I the lawyer that helped him with it was supposedly
a lawyer for something else, and she took it over
and she wasn't a trust lawyer.

Speaker 16 (43:34):
And so my dad.

Speaker 13 (43:36):
But save to saying that my dad wanted.

Speaker 6 (43:38):
To use her.

Speaker 13 (43:38):
She's my sister's.

Speaker 5 (43:39):
Friend, Sandra.

Speaker 4 (43:40):
Sandra, Okay, here, here's what I'm going to say, Sandra.

Speaker 6 (43:43):
Hold on.

Speaker 4 (43:44):
They're going to go to court and they're going to say,
your honor, here's the trust and here's what it says.
I am the trustee, and here are the people who
are benefiting from the trust. And what are you going
to say to refute it? You're gonna have to say,
my dad did not mean to do that. And the

(44:07):
judge will say, Sandra, Hell, give me proof that your
dad did not mean to do that.

Speaker 14 (44:14):
Well, I've got.

Speaker 13 (44:14):
The letter that I've got to me and myself, and
my dad's signs.

Speaker 16 (44:18):
Put bill on in January.

Speaker 13 (44:20):
It's what his responsibilities are. He was supposed to have
nothing to do with any of the accounts, any of
the money, nothing. And when my uncle came, my uncle came.
That gone. Now he's in charge of all the money
and everything.

Speaker 6 (44:34):
Okay, got it?

Speaker 4 (44:35):
So dan If, hold on, Senator, So dan If she
has a letter that was signed by her dad in
January saying I don't want my brother to be part
of any of this at all. He's only to do
this this, and this, and then a few days before
the guy dies, his brother is in charge of the

(44:57):
very stuff that letter says he shouldn't do. Would that
be enough smoke to cause? I mean, what would that do?

Speaker 6 (45:04):
Do you think, Dan?

Speaker 15 (45:06):
I mean, that would show I mean probably more on
the undue inflow.

Speaker 6 (45:10):
Well, no, e don what really?

Speaker 5 (45:11):
I mean?

Speaker 15 (45:12):
You know, the question is like what was his mental
condition at the time assigning?

Speaker 10 (45:15):
Did he know what he was doing?

Speaker 15 (45:16):
Did he know who his family was, did he know
what he owned? You know, those are the incapacity questions.
And then you know, what were the circumstances? Was he
in the hospital room and just you know, Sandra couldn't
get in there? There was you know, they were kind
of denying her access, they were holding him kind of
opted for lack of a better term, So all those circumstances,
I mean, the letter, Yeah, it's it's a good it's

(45:36):
a good piece of evidence.

Speaker 5 (45:37):
But no, but I want to ask you something.

Speaker 6 (45:41):
Sorry, you know, what are the chances.

Speaker 15 (45:44):
Of presenting evidence from somebody who is deceased. They're pretty
strict rules on that. So that's the challenge.

Speaker 4 (45:51):
What what are the chances that things get overturned? Have
you seen we're literally the trust or the changes in
a will or in trust. Have you ever seen where
they were actually overturned because an air or someone protested
and said that's not right.

Speaker 16 (46:10):
It's not enough.

Speaker 15 (46:11):
I mean you made the point earlier that people are
allowed to do what they want, and so yeah, not
enough to just say, hey, this thing happened and it's
different than what.

Speaker 6 (46:19):
He said before.

Speaker 15 (46:20):
You've got to show, like, okay, the reason he changed
his mind with something that was invalid.

Speaker 6 (46:25):
It wasn't just like.

Speaker 15 (46:26):
People change their minds and sometimes they change their minds
for reasons that are not correct. I mean, that's that's
not enough either. So you really got to show that
the person was, you know.

Speaker 8 (46:37):
Again, really confused or.

Speaker 15 (46:40):
Really pressured in a way that goes kind of above
and beyond just again a kid suggesting it.

Speaker 5 (46:44):
Right.

Speaker 15 (46:45):
So that's the challenge.

Speaker 14 (46:47):
That's the challenge.

Speaker 13 (46:52):
But if the trust he's with the trust, okay, and
he's doing fraudulent activity within the trust against the trust,
how can the lawyer the so the trust lawyer he
sent him and the judge I tried to remove him
as a trustee. And this has been since February, and
the judges sort of put my stuff on the back burner.
And so they're trying to close the trust. Now they've

(47:14):
sold the heals for a little bit of nothing. The judge,
which was just ignoring my paperwork, he's allowed them to
him to get payment from the trust for his lawyer.
He's allowed him to use. And I don't I don't
understand how he can use the same lawyer as the
trust if it's you know, it within the trust. I
thought he had to get his own lawyer and paid
for his own lawyer himself.

Speaker 15 (47:36):
That does happened a lot, actually that the drafting lawyer
also is the lawyer that helps of the administration. It
sounds like you're already in court on this.

Speaker 13 (47:44):
Well I am, because I filed for removal of the
trustee back in February. Well, then they bill fired the
lawyer here and went to Denver, got a different lawyer
for litigation. And so he's just done a lot of
fraudulent a lot of fraudulent stuff, and I wanted to
remove him. Well he took my place. I was after
my sister when when my when my uncle stepped down,

(48:05):
my sister came on, which she couldn't do it anymore else.

Speaker 4 (48:11):
What do you mean he did a lot of fraudulent stuff.
Give me one thing that he did that was fraudulent.

Speaker 13 (48:18):
Okay, okay, So my dad had a Model AI and
everything was supposed to be auctioned off. Well, they sold
the Model A to my son for fifteen thousand dollars.
He received the check from my son and turned around
and paid my sister instead of putting it in the
trust but it was supposed to be. He went and
gave a check to my sister for the whole amount.

Speaker 8 (48:38):
That's just one.

Speaker 13 (48:39):
That's one thing he did.

Speaker 5 (48:43):
Did you bring did?

Speaker 4 (48:44):
Okay, we got to take this break again. People who
are listening. People are listening. I want to tell you
something very clearly. You truly need to take part in
the estate planning process and have someone, an independent attorney
that you can talk to, because that attorney will know

(49:07):
what the intent was of the client, if they truly
met with the client, talk to the client and know
their client. In this case, maybe that didn't happen, but that's.

Speaker 6 (49:18):
What you need.

Speaker 4 (49:19):
You need someone independent of the estate to say, yes,
I was the attorney, I did this, he meant to
do this, he meant to do that.

Speaker 6 (49:30):
So you are not fighting amongst.

Speaker 4 (49:32):
Yourselves, because what's going to happen is Sandra's gonna go
broke trying to trying to fight for more, and she's
going to go broke doing it.

Speaker 5 (49:41):
That's what happens.

Speaker 4 (49:42):
Most of the heirs end up with very little and
the attorneys end up with the bulk of it.

Speaker 6 (49:46):
I'm Tom Martinez. We got more coming right up.

Speaker 4 (49:54):
Go with a sure thing Denver's Best roofer Excel Roofing
dot com. You don't pay a cent until you ten
time for an insurance check up free, no obligation. In comparison,
call Compass Insurance. Paying too much your coverage at dozens
of insurance companies find out now three oh three seven
to seven to one help. You'll think you're his only

(50:15):
customer when you choose Frank durand the real estate Man
dot com to list your home with Remax Alliance three
oh three nine two zero sixteen twenty two. Hello, I'm
Tom Martino.

Speaker 6 (50:29):
Welcome.

Speaker 4 (50:29):
We have John Fuller, personal injury attorney and our auto
accident expert.

Speaker 6 (50:34):
Call Fuller dot com. When he's not here, he's.

Speaker 4 (50:36):
At three oh three five nine seven forty five hundred.
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Speaker 6 (50:45):
And that's what I loved. I love the access.

Speaker 4 (50:47):
I love the immediate, you know, the immediacy of it
all because people don't want to wait. Okay, by the way,
I do have a question was texted in about They
said this.

Speaker 5 (50:58):
Was a low.

Speaker 4 (50:58):
It was eight miles an hour in a parking lot,
barely any damage to my bumper, but my neck locked up.

Speaker 6 (51:07):
I saw it because I saw the.

Speaker 4 (51:08):
Car in the rearview mirror and I just braced and
it hit. It was only eight miles an hour. They
keep talking about speed. The other company kept asking me
what damages there were to my car? Is this going
to screw up my case? Now he doesn't have an attorney.
Do they take a lot of that into consideration. Have
you seen John, where even though it doesn't look like

(51:32):
a lot of damage, there can be injuries or other
problems associated with the accident.

Speaker 8 (51:38):
John, Well, yeah, I mean damage has come in a
lot of different flavors, not all of them or immediately
you know a parent, and some, like they were saying earlier,
can manifest themselves years later. So yeah, they come in
all shapes and sizes and all different flavors.

Speaker 4 (51:56):
So when they're talking about minor injuries to the car,
he feels they're trying to equate. They're trying to equate
the minor damage. Therefore you should have minor injuries.

Speaker 8 (52:08):
And they do that all the time. I mean, it's okay,
you know, listen again, once we go back to the basics,
it's your burden of proof. Okay, you have the obligation
of proving that this particular accident caused the injuries that
you're complaining of one component of that accident that is

(52:29):
available for that jury to see. And people are not dumb.
They drive by accidents all day every day, and they
see crunched up cars and they immediately kind of ascribe
a certain level of damage to what they see on
the side of the road. So if it's a minor
little fender bender, their immediate reaction is get the heck
out of the way. You're just clogging up traffic and

(52:52):
move on. And then they see one that got hit
by a freight train and they think there's no way
somebody walked away from that. But we all know that
the reac sometimes in that first accident, somebody may have
lost their life, and then in that train crash, somebody
walks away without a scratch. So there are exceptions to
every rule. They've done crash test ony, you know, experiments

(53:14):
that have proven definitively that that property damage cannot necessarily
be correlated to the to the injury of the occupant.
So that is a scientific fact, but you still have
the burden of proving it, and you still got to
get over what people see and feel in their hearts
and minds when they see a photograph of a small damaged,
you know, accident.

Speaker 5 (53:36):
Okay, John, this one is a weird one.

Speaker 4 (53:39):
They said that the adjuster wants access, not like where
they can post, but they want to know their social
media Facebook, Instagram, TikTok or whatever social media they have.

Speaker 5 (53:54):
What are they getting at?

Speaker 8 (53:58):
If I could only tell you all the things that
have been discovered on my client social media pages over
the years. But you know, it's it's it's this. People
get on social media and they they treat it like
a private conversation with their friends and they gripe about
everything that's going on in their life, or they get
on social media and they tell the rest of the

(54:19):
world how wonderful their life is, and they show all
the cool, exciting things that are going on, and then
they find themselves in a deposition talking about how they can't,
you know, walk across the room, they can't dance, they
can't enjoy life anymore. And then there's pictures of the
crews that they were on two weeks ago where they're
dancing up a storm in the ballroom, and so whoa,

(54:41):
and so it's a it's a it's just evidence. It
goes to either support or rebut the claims that people make.
And so we tell people in no uncertain terms that,
you know, when they sign up with my firm, do
not post anything about your accident on social media. Just
do not do it, because nothing good can come out
of that. This is a long term, you know, process

(55:03):
that we go through, and and your life is under
the microscope, and anything you post, you know, is gonna
hurt you. Now, Tom, the worst one I've ever seen
is I had a client that that actually posted a
video of him in a bong smoking contest in a
in a bar in some someplace Volder. Oh no, and

(55:27):
he won. He was really good at price. I don't
even know, but he won.

Speaker 6 (55:34):
He won the contest, lost probably the case.

Speaker 8 (55:36):
It didn't help his case any I can tell you that.
But but yeah, people just put some dumb stuff out
on the Internet and it can truly come back and
haunt you.

Speaker 4 (55:46):
Yeah, you know, John, you bring up a good point.
You have somebody who's complaining about they lost their mobility,
but then they show themselves out surfing, you know, or
something like that. But tell me the truth though, seriously,
Well that other company literally bring that up in court.

Speaker 8 (56:03):
Absolutely. I mean, Tom, they used to go out and
pay people to go and surveil people. I mean, there
was a you know, that was a big thing there
for a while. I haven't seen it for a long time,
although I do know that it continues to this day.
But but they don't have to do it anymore. People
will post the you know, incriminating evidence themselves.

Speaker 6 (56:22):
So you know, if that is a good point.

Speaker 8 (56:25):
If they if they you know, stalk them on Facebook.
People will accept friends from people they don't even know,
and all of a sudden, you're just letting somebody in
the door to every personal and private post and comment
and photograph that you've decided to put out there on
the Internet.

Speaker 5 (56:40):
And it's just a.

Speaker 8 (56:41):
It's a terrible thing, all.

Speaker 4 (56:43):
Right, people. You heard it from John Fuller. Call Fuller
dot com is his website, by the way, And what
do you mean what he's saying is true. I mean
they can use anything against you, So I would say,
don't just not post about your accident. I would say,
I don't post anything because they're going to try to

(57:03):
use it against you. So if you know, maybe if
you're sitting at a restaurant, you can post that, but
I mean don't post any physical activity or stuff like that.
I mean, look at we all know you can be
injured and have good days and bad days, but they're
gonna use everything against you. We have more coming up
on the Troubleshooter Show.

Speaker 6 (57:20):
This is great advice.

Speaker 4 (57:22):
I never even thought of that before we got this
text about somebody wanting the other party literally asked for
their their names on social media so they can look
at their accounts. By the way, Denverregen dot com stem
cell therapy, genuine stem cell therapy.

Speaker 6 (57:41):
I've had it done. I can vouch for him.

Speaker 4 (57:43):
Denver Regen dot com. Go with a sure thing Denver's
best roofer Excel Roofing dot com. You don't pay a
cent until you're content. Time for an insurance check up
free no obligation. In comparison, call Compass Insurance paying too

(58:05):
much your coverage at dozens of insurance companies find out
now three O three seven seven to one help. You'll
think you're his only customer when you choose Frank durand
the real estate man dot com to list your home
with Remax Alliance three oh three nine two zero sixteen
twenty two. Hi Tom Martino, you're a troubleshooter. By the way,

(58:28):
someone they heard Dan Mackenzie and they want to know
how to get in touch with them. Let me just
tell them real quick. Here it's Mackenzie Law eight three
three co plans A three three co plans. Now, this
is what I mean when it comes to a state planning.
You need people who know what they're doing, okay, and

(58:49):
you need to have an independent party where you keep
that trust or that will preferably an attorney, and you
keep a copy as well, but they can be the
ones to inter it and say what the client wanted,
rather than you trying to fight your relatives. I mean,
it's amazing how people get into trouble doing this. Now,

(59:12):
John fuller. Someone wants to know they have a miner
who is about who was the only one seriously injured
in this accident, and they're about to get a big settlement.
And speaking of probates, something the attorney mentioned probate or
something about an estate or or paying an estate for
the child.

Speaker 6 (59:32):
What does that mean?

Speaker 8 (59:34):
Okay, So in Colorado, when a plaintiff is under the
age of eighteen and the settlement exceeds generally speaking, ten
thousand dollars, we have to go through a probate court
hearing in order to get reeable for the settlement. And

(59:54):
so the court just won't allow the parents to say, yes,
we think that's the right of you know, the right
settlement or anything. And what they're trying to do is
to make sure that the parents don't settle a case,
take all the money, and then not spend it on
something that's in the child's best interest. Part of the
reason behind that, toime that most people don't know is

(01:00:14):
that the statute of limitations for a kid doesn't really
begin to run until the age of majority. So if
it's a two or a three year statute, that technically
doesn't begin to tick until they turn eighteen, and then
in the case of a car accident, it would be
two years beyond that date that they would have to
fully resolve their issues. So, because they're a child, and

(01:00:37):
because they don't have to resolve the case right now
while they're a child, the court requires that any proposed
settlement go through this hearing and be approved.

Speaker 4 (01:00:47):
Okay, so let's say that this is not part of
their email, but I know that's what they're asking. So
let's say they get a half a million dollars or whatever.
What do the parents have access to that.

Speaker 8 (01:00:59):
Money, generally know, So there's going to be a couple
different components to it. All of the expenses and stuff
will be paid off at the time of settlement, so
any subrogation interest in any outstanding medical expenses, the fees,
the cost, all that stuff. But the money that's left
over at the end on a settlement that's been approved
by the judge will generally wind up in one or

(01:01:20):
two places. Either a structured settlement, where it's a contract
with an insurance company much like an annuity, where at
certain intervals in that child's life there'll be payments made out,
sometimes even for the entire life of the child. Depending
on the severity of the injuries and stuff, or it'll
wind up an account that grows with the interest, but

(01:01:43):
it is a restricted account that nobody has access to
without court approval. And then here's the weird thing. When
the child turns eighteen, they can get access to their money,
but it requires the court to approve each of those transactions.
So if they want to buy a car, they have
to go to court and say, hey, your honor, I
want to buy a car, or I want to use

(01:02:03):
it on college, and the judge would approve it. Once
they turn twenty one, then they have unfettered access to
their money. But here's the crazy thing about the law.
If the child turns eighteen, if let's say they were
fifteen years old at the time of the accident, they wait.
There's a settlement on the table, and instead of settling
the case and going through probate, they decide to wait

(01:02:26):
until the very day after their eighteenth birthday. They're considered
an adult. They do not have to go through the
probate process, and they have unfettered access to their money
from that day forward. We do it all the time.

Speaker 4 (01:02:39):
Mar you mentioned something that piqued my interests because at
martinocapitol dot com. We got an inquiry saying that they're
getting ready to have a structured settlement and they were
told that they could have an account with a registered
investment advisor where it is deposited in to a certain

(01:03:01):
kind of account, So a structured settlement. Explain that to me,
what are they saying. Are they saying that they get
payments under certain guidelines or what is the structured I
guess it's how you structure it right.

Speaker 8 (01:03:16):
Well, in essence, yes, So usually the word structured settlement
imply that annuity structure that I talked about earlier, where
there's periodic payments made out into the future, and then
probably what they're contacting your firm for is an anticipation
of some of those payments being made for those payments

(01:03:36):
to land in an account that your operation would be
managing the money for, and that would be you know,
for payments that are made before there of an age
that they can have access to their money. Okay, so
that would be my best guess is If not that,
then they may be choosing to not use that annuity
product and they may just want to invest the money

(01:03:57):
with your operation and have it be a long term
investment that they don't have access to until they reach
that certain age of majority.

Speaker 6 (01:04:06):
All right, somebody's on medicaid.

Speaker 4 (01:04:08):
John, Okay, I'm sorry, Mark, just real quick, real quick, medicaid.
Keep that in mind and go ahead, Mark, you can't
and then I'll talk about medicaid because someone's on medicaid
and they were injured.

Speaker 11 (01:04:21):
A couple Well, basically two par question one. I understand
there's new caps in Colorado, So how much more money
can someone get now compared to like two years ago.

Speaker 8 (01:04:32):
Well, the caps were raised, and they're very complicated analysis
to go into which cap applies, and it has to
do with when the accident is, when the lawsuit was filed,
all that kind of stuff. But still, at the end
of the day, caps are only applicable when you have
catastrophic injuries that are sufficient enough to warrant those caps

(01:04:55):
and where you have a source of payment of those damages.
You can have a case that's worth upteen million dollars,
but if there is only twenty five thousand dollars of
coverage on some ridiculous Fred Loyer policy, there may not
be a source that would pay that, no matter how
bad the damages are.

Speaker 6 (01:05:15):
Got it, so you just have an empty judgment.

Speaker 8 (01:05:17):
Basically, that's right, yep.

Speaker 11 (01:05:19):
But if it is catastrophic, how much more money can
someone get now under the new law.

Speaker 8 (01:05:25):
Well, economics have never been limited, So economics mean future
medical care loss wages, that kind of stuff. The caps
only relate to non economic damages, which are pain and suffering.
And it really marked. There's so many different categories that
come into play, between wrongful death, regular injuries, when the
injury occurred, and stuff like that. It's really a case

(01:05:47):
by case basis. But they did go up. But again
it's a matter of where you're going to get that
money from, and you know when the case actually accrued
as to exactly which caps apply to your case.

Speaker 4 (01:06:01):
And real quick, if someone's on Medicaid, no, you're good,
go ahead, Tom on Medicaid.

Speaker 6 (01:06:09):
What happens with medical bills?

Speaker 4 (01:06:11):
They don't get reimbursed, right, I mean, how does that
work for someone who said they've been in an accident,
they had loads of medical bills paid by Medicaid. Will
they get anything out of their settlement?

Speaker 8 (01:06:22):
Absolutely so. In Colorado, the measure of damages is the
amount of your medical bills, without respect to how those
bills are being paid, and that means it doesn't matter
if the bill's being paid by Medicaid, by Medicare, by
private health insurance under a lean arrangement, or through cash
out of pocket. We still consider the build amount of

(01:06:43):
that care. Because if you're entitled to a discount because
you have some particular form of health insurance, we're not
going to give the defendant credit for that discount because
you likely paid for it. Now, for the case of Medicaid,
that's a gratuitous benefit programming, so it falls under a
slightly different rule. But we have to pay Medicaid back.

(01:07:03):
And so if Medicaid paid out twenty cents on the
dollar or twenty five cents on the dollar, rest assured
that we have a duty to pay them back, just
as if they were a normal health insurance company or
you know, or any other entity. They have a right
and they will assert that right.

Speaker 4 (01:07:21):
Okay, but you get to get full benefit and then
pay what Medicaid paid. Basically, Okay, we got what, Mark,
did you have something real quick? Well, let's do it
right after his take, We got more.

Speaker 11 (01:07:30):
Got a real question about a family member, and it
has to do with a horrific accident in seat belts.

Speaker 4 (01:07:42):
Go with a sure thing Denver's best roofer Excel Roofing
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Speaker 8 (01:08:02):
Help.

Speaker 4 (01:08:03):
You'll think you're his only customer when you choose Frank
durand the real estate man dot com to list your
home with Remax Alliance three all three nine two zero
sixteen twenty two. I'm Tom Martino, your troubleshooter three O
three seven on three talks seven one three eight two

(01:08:23):
five five mark go ahead.

Speaker 11 (01:08:25):
Well I was talking in this yeah yeah, yeah, So
so John, let me ask you something twenty years plus
personal injury. Prior to that, I remember you did some
kind of a criminal defense.

Speaker 6 (01:08:39):
So why do you do it? Honestly?

Speaker 11 (01:08:41):
What like does it give you a good feeling when
you recoup money for people? I mean, in all reality,
why do you do this? There's all kinds of law
to do. Why personal injury?

Speaker 2 (01:08:53):
You know?

Speaker 8 (01:08:53):
For me, the challenge is I just hate seeing people
get taken advantage of by these big, huge insurance companies
and it's such a racket, you know, the if you
look at the profitability of these companies and then listen
to how they cry poor and they spend so much
money at the legislature trying to get laws that really
don't benefit consumers at all. It's just it's a battle

(01:09:15):
that's worthwhile and you're helping people and I just really
enjoy that challenge.

Speaker 6 (01:09:20):
That's kind of cool.

Speaker 11 (01:09:21):
Think of like the biggest mistake you have seen an
actual client do, but yet you took the case, like
maybe talk to the other companies, insurance company, but something
that what is the worst you can remember in twenty
years kind of what was the case?

Speaker 8 (01:09:38):
Yeah, you know, as I think back on stuff, I
mean I remember cases where they've just made ridiculously low
offers on cases and they were completely serious in making
their offers. One stands out where the offer I think
was five thousand dollars on a premises liability case.

Speaker 4 (01:09:55):
Go with a sure thing Denver's Best roofer Excel roofing
dot com.

Speaker 5 (01:09:59):
You don't pay a cent until you're content.

Speaker 4 (01:10:02):
Wave time for an insurance check up free, no obligation
comparison call Compass Insurance paying too much your coverage at
dozens of insurance companies find out now three all three
seven seven one help. You'll think you're his only customer
when you choose Frank durand the real estate Man dot
com to list your home with Remax Alliance three all
three nine two zero sixteen twenty two.

Speaker 5 (01:10:30):
Ripped of.

Speaker 2 (01:10:32):
News, you don't have come, run in as fast as
you can.

Speaker 1 (01:10:41):
Shooter's gonna help.

Speaker 2 (01:10:43):
Come man, This is.

Speaker 3 (01:10:45):
The Troubleshooter Show. No Tom Martine.

Speaker 4 (01:10:50):
Hello, what's happening in this hour? Brought to you by Appleair.
That's Air with an e on at Appleair dot com.
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Speaker 4 (01:11:42):
That's Appleair with any Appleair dot com three oh three
seven three three twenty eight thirteen. We have John Fuller
with us. John Fuller's personal injury attorney.

Speaker 5 (01:11:53):
He talks a lot.

Speaker 4 (01:11:54):
About traffic accidents because of course that's mostly what you
get with personal injury. And he is an expert at
getting what's coming to you and we love having them here.
And we talked about we touched on something I want
to mention. We talked about injuries to pets, and you know,
John said, their personal property most of the time in
the state, and of course you're not going to just

(01:12:14):
get endless supplies of medical bills or anything like that.
And then I happen to mention pet insurance. And there
are some pet insurance policy that have accident disclaimers or
accident what do you call the clauses, so they will
cover accidents and help you and it goes beyond the
value of the dog, which is good when it comes

(01:12:36):
to you know, your best friend.

Speaker 11 (01:12:37):
Now, you know, I know the hell out of those man.
They have all kinds of great pricing on pet insurance.

Speaker 5 (01:12:43):
They do, mark they do.

Speaker 4 (01:12:45):
And anyway, the US News did a report on this
and said that Pets Best is the best, Pets Best,
and that's just what it said. That's the name of it,
Pets Best, and they said for forty seven fifty a month,
you won't believe the coverage you get. And also one

(01:13:09):
called Lemonade, just like lemonade is spelled Lemonade, and that's.

Speaker 6 (01:13:15):
Around fifty bucks a month. But you're going to.

Speaker 4 (01:13:17):
Have prices about the lowest price You're going to get
us around forty bucks a month. But there are a
lot of people doing that. A lot of young people
are opting for pet insurance right now because they really
can't pay for the visits. And they say it's wonderful.
They even get wellness visits and they have small deductibles

(01:13:38):
and it's save the bacon of a lot of people
who had pets, their beloved pets who needed some serious stuff.
And unlike a lot of these insurances, these pet companies,
I guess, because word gets out pretty quickly. If you
take advantage of pet owners because they're crazy people. We

(01:13:58):
are crazy people. I love animal and they do a
pretty good job. Most of them do a pretty good job.
But Pet's best was one of them, Lemonade. And then
there's one called Embrace. But as Mark said, Compass Insurance.

Speaker 5 (01:14:12):
Group, aren't you right?

Speaker 4 (01:14:13):
They sell it, They sell it, and they love it,
and they say it's really good.

Speaker 6 (01:14:18):
It's it's a good coverage.

Speaker 9 (01:14:20):
You know how.

Speaker 4 (01:14:20):
Some coverages are just not good coverages because they you
don't like the extended warranties for used cars and.

Speaker 5 (01:14:26):
All that crap.

Speaker 4 (01:14:27):
But pet coverage seems to be a pretty good industry,
a really good industry. And by the way, speaking of Compass,
if you're interested in that, the three oh three nine
nine six nine thousand.

Speaker 6 (01:14:41):
Three oh three nine nine six nine thousand.

Speaker 4 (01:14:44):
Okay, So, deputies, do you have any open cases if Johnny,
I got a question for John, Yes, sir, okay, John,
listen to this.

Speaker 11 (01:14:53):
Now, this was in Georgia, but it actually happened, and
I'm curious. Let's pretend it happened in Colorado, where you
know the laws in and out. So it was a
criminal case, but of course it was also an insurance case.

Speaker 6 (01:15:07):
So someone we.

Speaker 11 (01:15:08):
Know, kind of related like cousin Wise basically ran into
a car. Okay, inside the car were five kids and
two adults, and it was a small car. Five kids
in the back seat, some on the floorboard.

Speaker 7 (01:15:26):
Maybe it was a hatchback, what it was a minivan?

Speaker 6 (01:15:32):
It was how many kids were in it though?

Speaker 1 (01:15:34):
Five five?

Speaker 5 (01:15:35):
Then they had of seat.

Speaker 7 (01:15:37):
Belts, say that again, there were more There were more
kids than there were seat belts. So there were a
couple of kids sitting on the floorboard.

Speaker 11 (01:15:44):
Yeah, so it was totally illegal in some ways to
be riding around with these little kids not in seat belts.
But regardless of all that, I remember you always talking
about the eggshell brain theory or whatever you want to call.
Does the same go You take your victims as you
find them. So if the parents are so negligent, we're

(01:16:07):
like a one year old. This didn't happen in this case,
but close. But a one year old is like sitting
on the floorboard when you hit them, even though they
should have been in a child seat.

Speaker 6 (01:16:17):
You get the idea. Does that change the case at all?
The liability?

Speaker 8 (01:16:25):
That's a really interesting question and not one that I've
actually run into, but I would think that it would not.
I mean, I like, you can't sue your parents, so
I don't think a third party designation that you know
that there's this third party meeting a parent at fault.
I don't think the third party designation would work because

(01:16:47):
you can't really sue your parents for negligence and that
sort of a circumstance. So I think you may take
your planet like you find them. And if the kid
was on the floorboard, that's just the the kid was.
I you know, I've never experienced that. That's just me
kind of working through it in my head, and I
could of course be wrong, but that's my that's my

(01:17:09):
that's my answer.

Speaker 6 (01:17:09):
What John, how do you.

Speaker 4 (01:17:10):
You must have maybe come across you might have maybe
come across people who didn't have their seatbelt on. Do
they try to discover that, like if an adult didn't
have their seatbelt on?

Speaker 5 (01:17:20):
Yeah?

Speaker 8 (01:17:21):
Absolutely, But we have a seatbelt statute in Colorado that
that basically says for front seat passengers at least that
generally speaking, if you don't have your seat belt on,
then you're not going to be able to collect for
certain components of your damages that would have been prevented
if you had had your seat belt on. But the
challenge with that, Tom is, of course, you know, how

(01:17:43):
do you ever really prove what would have been prevented,
what wouldn't have been prevented, what would have been worse
or not as bad? And you know, it's there's so
many there's so much gray area with that statute that
it largely doesn't really come into play that much.

Speaker 4 (01:17:58):
Okay, all right, anyway, we have another question here for you,
and it has to do with warning signs. They want
to know how much warning signs really matter when like
they were at a supermarket and it said wet floor,
but they didn't realize how wet it was really really
wet and slippery. I mean, does that shift responsibility completely

(01:18:23):
if you put caution wet floor or can people still
go after the store for personal injuries?

Speaker 8 (01:18:30):
So keep in mind, Tom, that the statute and premisist
liability cases says it's the unreasonable failure to take reasonable
steps to protect against the dangerous condition. If the jury
finds that putting up warning signs constitutes a reasonable step
to adequately warn somebody or take steps to avoid that
dangerous condition, then yes, that could be enough.

Speaker 4 (01:18:55):
Oh wow, Okay, if someone by the way, go ahead.

Speaker 11 (01:19:01):
Okay, So John, listen to this one. This is a
great question. So hit and runs, someone hitting runs, and
let's say they did have proper coverage, that would you know,
basically uninsured motors. So let's say they had uninsured motors.
How do you prove or what do you need to do?
How do you know they didn't run into a tree?
I guess there's going to be forensics and stuff. But

(01:19:24):
when it's a hit and run and there's issues and
you're going after your own insurance company because you don't
know who the hell hit you, are those much harder
cases to get paid on.

Speaker 8 (01:19:36):
Well, it has to it has to make sense. I mean,
you know, you can't you can't claim that somebody rear
ended you. But yet all the damages on the front
of your car, you know, it's it's usually it's the
totality of the circumstances will show that indeed you got
hit by somebody and that they left the scene. Normally

(01:19:56):
we have a police support where you know, the people
called the police and said, hey, this just happened, and
the guy that caused it ran up and left and stuff,
So we can you know, when you add everything up.
There's no real dispute about the fact that it happened.
But you know, I've had cases before where you know,

(01:20:16):
we know who the torque fezer was, but they just
completely denied that they were in an accident at all.
And then those get really complimated and you have to
you know, you have to get you know, some more
more detailed levels of investigation and stuff to find out
who's really telling the truth.

Speaker 4 (01:20:36):
So it's really important, John, Documentation is really really important.
I know you love dash cams, but just our cell
phone just take pictures, right, I mean, you got to
document as much as possible.

Speaker 8 (01:20:51):
Yeah, Almost every problem that I can think of that
I've had in twenty years of handling these cases or
or whatever it's been, is usually something that we could
have been resolved by a photo or a video or
you know, some level of documentation of the accident. It's
either an identity issue, you know, where a photograph would

(01:21:12):
approved exactly who it was, or you know, an intersection
or a dash cam show on a light being one
color instead of another. I mean, those are the things
that just keep coming up over and over again. So
you know, nobody plans to be in an accident. But
if you knew you were going to get into one tomorrow,
what would you do different? You know, would you check
your insurance, would you make sure that you had plenty

(01:21:33):
of uninsured motors coverage? Would you have a dash cam?
Would you I mean, what would you do to make
sure that you and your family were protected? And I
just make the argument that you should do that even
if you don't know you're going to get in an
accident tomorrow, because you just might.

Speaker 4 (01:21:51):
And by the way, the dash cams now are so inexpensive,
and they can record the hell out of things. I mean,
it used to be you had to have all these
giant dust stories devices. Now a little card can keep
a week of video on there. By the way, John
Fuller is our guest today. That's John Fuller three oh three,
five nine seven forty five hundred.

Speaker 6 (01:22:10):
When he's not here, but today you can call him here.

Speaker 4 (01:22:13):
If you have a problem, question, or complain or any problem,
give us a call three oh three Martino. Go with
a sure thing Denver's Best roofer Excel Roofing dot com.

Speaker 5 (01:22:29):
You don't pay a cent until you're.

Speaker 4 (01:22:31):
Contenth time for an insurance check up, free, no obligation
comparison call Compass Insurance paying too much your coverage at
dozens of insurance companies.

Speaker 5 (01:22:43):
Find out now three oh three seven seven to one. Help.

Speaker 4 (01:22:45):
You'll think you're his only customer when you choose Frank
durand the real estate man dot com to list your
home with Remax Alliance three oh three nine two zero
sixteen twenty two. Hi Tom Martino here, Welcome to the show.
We got Chopper has got to follow up with Amtrak. Okay,

(01:23:06):
what was the call, Chopper? I'm looking for it here
on our call log.

Speaker 8 (01:23:09):
I don't think you was here that day. I think
Mark had it.

Speaker 4 (01:23:13):
Okay, go ahead, what's going on with it?

Speaker 17 (01:23:16):
We had two ladies, a daughter taking her mom on
kind of a bucket list trip from Omaha to San Francisco.

Speaker 8 (01:23:27):
Well, when they.

Speaker 17 (01:23:28):
Got here in Denver, the diner car just quit, so
they took it off to train and they continued on
their way to San Francisco, eating nothing but cold sandwiches
and snacks.

Speaker 5 (01:23:42):
And didn't they.

Speaker 7 (01:23:43):
Pay for a first class ticket.

Speaker 6 (01:23:44):
That was sort of the problem.

Speaker 5 (01:23:47):
Yeah, this was the food.

Speaker 8 (01:23:48):
This was a four thousand dollars trip for them.

Speaker 6 (01:23:52):
Yeah, they had a sleeper cart.

Speaker 4 (01:23:54):
I found it in Omaha, and they said the first
meal was great, but then nothing that's correct.

Speaker 17 (01:24:00):
So they sent a notice off to Amtrak customer service,
and I called the daughter and we decided to wait
to ten days to see if they got anything back
from Amtrak. They didn't, so I reached out yesterday to
Amtrak media relations. I did get a return call within

(01:24:21):
twenty five minutes, and they're going to get back to me.
So as of right now, we're waiting on Amtrak. Oh,
Amtrak did offer some forty five dollars, and I did
the math on a standard meal, and I think they
should at least get four hundred to five hundred dollars

(01:24:41):
refa Now, wait a minute.

Speaker 4 (01:24:42):
Were the meals included? Were the meals supposed to be
included in the price?

Speaker 7 (01:24:47):
Yes, Tom, because it was a first class experience. It
was a first class ticket they had paunched.

Speaker 4 (01:24:54):
Man that I agree, Chopper, it's way forty five dollars
doesn't even.

Speaker 5 (01:25:00):
To touch it.

Speaker 6 (01:25:01):
That would be the snacks for me.

Speaker 5 (01:25:03):
You know.

Speaker 4 (01:25:04):
Is this, by the way, is Amtrak run by the government.

Speaker 6 (01:25:08):
Is it actually a government agency?

Speaker 5 (01:25:10):
Yes it is it. Is it actually owned by the government.

Speaker 6 (01:25:13):
Yes, it has been since the nineteen seventies. Okay, the
federal government actually runs it and they own it, Yeah,
in the partner transportation obviously probably.

Speaker 18 (01:25:23):
Yeah, for about I don't know what department operates it,
but they've owned it for about half a century.

Speaker 5 (01:25:28):
Wow.

Speaker 6 (01:25:28):
Yeah, you're own a freight.

Speaker 18 (01:25:30):
Line too, called Conrail, but they but then they sold
that off sometime in the nineties, but they still operate Amtrak.

Speaker 17 (01:25:38):
The thing I'm anyway, tom I'm hoping they don't offer
them a what do you call it, just a voucher
for another trip. I mean, this lady is eighty nine,
and this was kind of like, you know, a bucket
list trip for.

Speaker 5 (01:25:54):
Once.

Speaker 17 (01:25:54):
Gave me one hundred dollars. But I can't think I
would ever take Amtrak again, just because, I mean, it
wasn't anything bad. It's just how many times do we
take train trips?

Speaker 2 (01:26:05):
Right?

Speaker 5 (01:26:06):
Yeah?

Speaker 6 (01:26:06):
I did train trips for the experience.

Speaker 4 (01:26:08):
I did it one time with my kids because I
was afraid, you know, once trains go away, that's it.
And we actually got a sleeper car and all that,
and we did a trip just to show the kids,
and we flew back, but we took it to Chicago.

Speaker 6 (01:26:22):
It was really fun.

Speaker 4 (01:26:23):
It was a really fun trip and then we flew back,
but it was just to show them what the railroads
were like and what it's like to travel by rail.
And they had the diner car and the sleeper car.
It was really cool. It was a good experience. I
did it once alone from San Francisco to here, just

(01:26:45):
to see the scenic the view and it was beautiful.
But I don't know how long are we going to
really how long? What we ought to do is have
high speed trains. Now that's something. I mean, you're talking
high speed trains like in Europe.

Speaker 6 (01:26:59):
They're like unbelievably fast.

Speaker 4 (01:27:03):
They cut the train ride down, like a four hour
train ride, they cut down to an hour. So do
you think there's ever any chance of us getting high
speed rail in this country? Would there be too much
upgrade needed?

Speaker 17 (01:27:18):
I think you know that would be but I think
you'd be going through Cheyenne, I mean Wyoming, and you
probably wouldn't be going through the Rockies.

Speaker 11 (01:27:25):
There's that line being built in California for the last
thirty years that's supposed to be fast.

Speaker 8 (01:27:32):
I think a fast way between New York and Florida.

Speaker 4 (01:27:36):
It would be nice to have y that train though, honestly, yeah,
it would be I mean really cool, maybe even for
short commutes. I mean I could see like New York
to Washington, DC or something like that that could probably
get some ridership, or New York to Boston, those kinds
of in the Northeast.

Speaker 6 (01:27:55):
I can see it. But we'll never get it. We'll
never get it.

Speaker 5 (01:27:58):
Now.

Speaker 4 (01:27:58):
I know Elon Musk was talking about not rail, but
he was talking about some kind of high speed and
magnetic thing. He was for a while, and then he
was also talking about some kind.

Speaker 6 (01:28:08):
Of tube, an underground tube.

Speaker 4 (01:28:11):
Yeah, and also a magnetic rail. So well wait wait, no,
the magnetic was that underground thing?

Speaker 6 (01:28:16):
I think.

Speaker 4 (01:28:17):
But in any case, it's gonna take too much investment,
I think for people to do that now in any Okay,
So I have another question here for John Fuller, real quick.

Speaker 6 (01:28:27):
Here it has when when when you have.

Speaker 4 (01:28:32):
Multiple insurance policies, John, Uh, Here's a person who said
they were in an uber okay, and they were injured
in an uber. Now Uber says the guy's app was
off and they're not going to cover it. But they said,
how could it be off? I was in it and
I hadn't been dropped off. Yet, what are you do

(01:28:54):
in a case like that.

Speaker 8 (01:28:57):
You know, that's a really interesting scenario. But I think
the proof is going to come in discovery. You're going
to be able to get logs of that driver's app
the precise times that it was engaged and not engaged,
as well as you know when the crash happened, and
you're going to be able to reconcile this too. I mean,
either he was or he wasn't, And I mean Uber's

(01:29:18):
right to the extent that it was not during a ride,
But I don't know if that meant that the driver
somehow turned it off or indicated that he had delivered
the guide to the location, or exactly what the circumstance was.
But I think factually the fact that you were still
in the vehicle makes them claiming that it was not
during a ride very very difficult. I think you'd prevail

(01:29:41):
on that claim.

Speaker 11 (01:29:42):
Hey, John, does uninsured coverage. Let's say you are on
an Uber rider lift or whatever. Does it follow you there?
So even though Uber provides a million bucks or whatever
the current amount is, I would assume that uninsured follows
you everywhere. Then the follow up question is if I
was on the back of a motorcycle, if I rented

(01:30:03):
a motorcycle, if I rented, like one of those weird
looking things in Vegas, a three wheeler deal.

Speaker 6 (01:30:09):
Does it follow you everywhere?

Speaker 8 (01:30:13):
It does? But there are many policies that exclude coverage
for motorcycle accidents completely, and so you would want to
make sure that your policy either does or does not
have that language in there. That all started back in
the medpay days, where they were allowed. In fact, just
by statute, motorcycles were excluded from the medpay statute, and

(01:30:38):
from that point forward we got into any number of
different carriers that tried to exclude coverage for motorcycle accidents altogether.
Generally speaking, your un benefits are going to apply when
you've been on a motorcycle accident, but there are policies
that exclude that completely. So you want to make sure.

Speaker 4 (01:30:57):
Hi, Shlomo, is that really the name here? I mean,
I'm saying it like it's spelled. Has an issue? Go ahead?
What's happening?

Speaker 2 (01:31:07):
Well?

Speaker 14 (01:31:08):
I live in Jerusalem, and since I Gober seventh, which
was a Saturday, quiet Saturday morning, and all hell broke
loose within a two days, My god, we started getting
terrible pr which was outrageous to the point where I said,
I got to do something. I'm not a great writer,

(01:31:31):
but what I can do is read and transmit. So
I started posting. I posted on Facebook. I've posted on
about five different social media groups. Facebook was the one
that really got the most interest. I had something.

Speaker 5 (01:31:52):
What were you posting about?

Speaker 6 (01:31:53):
Was it? What were you posting about?

Speaker 4 (01:31:55):
I don't understand you were posting about the incident?

Speaker 14 (01:32:00):
Now, more so than the incident, is actually what was
really going on in the Middle East Because I watched
CBS News on cable here.

Speaker 5 (01:32:11):
I watched.

Speaker 11 (01:32:12):
Yeah, it was a coverage. It was all BS coverage.
They could have covered this way better. Those people did
things to people that you can't even imagine, and a
lot of it wasn't covered in mainstream media.

Speaker 14 (01:32:27):
You you cannot anything that you think you've seen. It's worse.

Speaker 6 (01:32:33):
Let me let me guess of meta block to you.

Speaker 14 (01:32:38):
Well, it gets even better than that, because all right, could.

Speaker 5 (01:32:42):
You hold on?

Speaker 4 (01:32:43):
I'd like to come back to you. I want to
give you more time. Slow, I just just hang on.
We'll come right back to you right after this. Go
with a sure thing. Denver's best roofer Excel roofing dot com.
You don't pay a cent until you're contenth time for

(01:33:04):
an insurance checkup free, no obligation. In comparison, call Compass
Insurance paying too much your coverage at dozens of insurance
companies find out now three all three seven to seven
to one help. You'll think you're his only customer when
you choose Frank durand the real estate Man dot com
to list your home with Remax Alliance three all three
nine two zero sixteen twenty two. Hello Tom Martine here

(01:33:30):
three all three seven one three talks seven one three
eight two five.

Speaker 5 (01:33:33):
I have so.

Speaker 4 (01:33:34):
Shlomo says he lives in Jerusalem and since the attacks
October seventh that we all heard about, he has been
posting to social media because he said it was really
not reported accurately. The horrors and the terrible uh crimes
against humanity were not getting across in mainstream media, so

(01:33:58):
he was posting. He says, it was more horrible than
anyone could imagine. And what happened as a result of this, Shloma,
what is going on?

Speaker 14 (01:34:08):
Well, first, I want to tell you I appreciate you. Tom.
I've been listening to you for twenty five years. I've
spent over a decade in Denver, and you've been great.
So let's go back to the posting. It wasn't only
the horror, it was also the lies, and I proved
the truth against those lies. So I've tried being basically

(01:34:31):
the Walter Kronkite, get the news out, the true news,
not the bs that's been coming out. So all along,
my account has been spoofed, my email account has been spoofed.
I've gotten apologies from Meta every time I proved as

(01:34:53):
the spoof. In fact, they wanted to monetize my account
because I was drawing so many people to it. At
the top, I had over fifty five hundred people viewing
direct viewers of my posts, which I figure at least
times for so we were talking about twenty twenty.

Speaker 4 (01:35:16):
Yeah, yeah, yeah, But may I ask you a question,
This is an important question. What give us an example
of some lies that were being perpetrated.

Speaker 6 (01:35:26):
Give me some examples.

Speaker 14 (01:35:28):
Oh, the business with the photographers not being part of
the original battles in the kibbutzim killing people. The photographers,

(01:35:49):
I forget what they call them, but the photographers that
are working for the news services all over the world
are also part of the terrorists. That's one some of
the some of the missiles that supposedly were sent by
the Israelis and hit a hospital. It turned out it

(01:36:14):
was the terrorists. They couldn't aim right, they hit their
own hospital. There was so much going on, but what
really got to me was the fact that Meta decided
to take me off, put me on, take me off,
put me on, and then they tell me they want
to monetize me. Then I get an email last week

(01:36:39):
telling me they were putting me on one hundred and
eighty day ban unless I send them my counter to
because my posts don't meet their corporate standards. I said, well,
it's great, show me what it is that i've set you. Well,

(01:37:00):
they won't do that, so I never do.

Speaker 4 (01:37:04):
They never do. It's all one it's all a one
way street. I've always found that odd. They say you're
violating community standards, but they don't tell you what those
standards are. So so, yeah, they don't tell you what
they are. So uh so when.

Speaker 5 (01:37:19):
Did they say so?

Speaker 14 (01:37:21):
I found the back door. The back door is if
you verify your your your account, which costs the money,
and you verify it through Meta, then you're able to
talk to a human being, and it's not AI, that's
that's judging you. I talked to the human being. The
human being tells me, oh, we're going to check into it.

(01:37:44):
I get an email back from though we had AI
check and you're out. But and there's no second chance
of us speaking to anyone. You're now ban for life.

Speaker 6 (01:37:58):
That is why.

Speaker 14 (01:38:00):
Why Because a lot of people that are anti Israel,
anti Jews, have been bugged by my posts and have
complained to them. And that's kind that's the community that
I'm being leveled against. These idiots. I feel like I'm

(01:38:23):
living Do you remember the Superman days down from the fifties,
the bizarre world? I live in bizarro world.

Speaker 6 (01:38:30):
Yeah.

Speaker 4 (01:38:32):
What I want to know though, did they give you
any specific posts that you did that they wanted you
to remove?

Speaker 6 (01:38:40):
None?

Speaker 8 (01:38:42):
Would look if.

Speaker 14 (01:38:43):
I did something wrong, I'd be happy to remove it.
But they haven't shown me anything.

Speaker 6 (01:38:50):
And this person you talk to, can you can you?

Speaker 5 (01:38:54):
Yeah?

Speaker 4 (01:38:55):
Can you call this person that you had been talking to?
Do you have a number for this person?

Speaker 2 (01:39:00):
No?

Speaker 14 (01:39:01):
No, it's it's only the h it's through their their
verification email. And there's no talking to anybody. I don't
even have a name. It's just the verification apartment.

Speaker 6 (01:39:16):
So there's nothing you can do about it.

Speaker 14 (01:39:20):
Nothing is just to let people know this is going on,
and the BS merchants are just they're lying across the
board and the good people in the US, and I've
got people in Romania, I've got people in Philippines, they're
listening to me. I've got people all over the world.

(01:39:43):
These people they're stuck. I don't even know. I don't
have their names because their names are part of the
meta system, and I was stupid because I didn't write
them down. Anyhow, I've moved over to Telegram and if
you go on to oh, that's another saying. Instagram is
owned by Meta, right, I'm booted.

Speaker 5 (01:40:03):
Right there too.

Speaker 14 (01:40:06):
No, I'm on Instagram. That's crazy, totally ridiculous. So what
I've done is I've posted onto Instagram where I am
on Telegram, which is another social media post which people
can then find all the posts that I that I'm

(01:40:26):
putting out now because there's plenty not hitting the.

Speaker 5 (01:40:31):
Are you on Twitter? Are you on X? As well?

Speaker 14 (01:40:35):
Are you on X? It doesn't really work because I'm
I'm not posting anything on my own I'm finding the truth,
whether it's from the Jerusalem Post or why not daily
If I find something that's that's truthful, I'll repost it.
But I don't sit there and type up my own posts.

(01:40:58):
If you understand what.

Speaker 4 (01:40:59):
I mean me an example, what are some of the
latest posts you've done. I mean, I'm wondering what is
Are you still posting about October seventh, or are you
posting about other things?

Speaker 14 (01:41:10):
No, no, no, no no, I'm posting about things that
are happening today, whether it's things that are happening in Israel,
whether it's things that are happening in the strait of
horror moves there, and I realize what it is that
people in the States are seeing because I watch CBS News,

(01:41:30):
I watch NBC News, I watch all these news reports,
and I see what's missing. So I try to fill
in the truth when I find it.

Speaker 4 (01:41:42):
So why do you think that, Why do you think
mainstream media they truly do, seem to have an anti
Israel bias?

Speaker 5 (01:41:50):
They do.

Speaker 4 (01:41:51):
I mean, I watch the coverage. Why do you think
this is happening.

Speaker 14 (01:41:56):
I don't understand it. I don't understand the world any longer.
Black as white and white as black and up is
down and down is up. It makes no sense to
me when when you see, I mean, well, you see
the butchering that went on, and there's butchering going on
all over the world, and you don't even sit, You
don't hear a word, You don't hear what's going on

(01:42:18):
in Nigeria. People are no.

Speaker 6 (01:42:22):
And again, I'm sorry, Schelmo.

Speaker 4 (01:42:24):
I'll I'll let you finish up, but I promise I'm
I'm controlled a bit by the clock. If you could
be so kind as to hold on, we have more
coming right up on the Troubleshooter Show. Go with a
sure thing Denver's best roofer Excel Roofing dot com. You
don't pay a cent until you're content. Time for an

(01:42:48):
insurance check up free, no obligation. In comparison, call Compass Insurance.
Pay too much your coverage at dozens of insurance companies
find out now three oh three seven seven to one help.
You'll think you're his only customer when you choose Frank
durand the real estate Man dot com to list your
home with Remax Alliance three oh three nine two zero
sixteen twenty two. All right, I do want to finish

(01:43:11):
up with Sho. I appreciate him shedding light on this.

Speaker 6 (01:43:17):
Give your party worst Lomo.

Speaker 4 (01:43:18):
We do have a few minutes before I have to go.
We got your message and I want to know how
we can follow you.

Speaker 14 (01:43:26):
Okay, go on. My last name is Fisherwitz f I
s H E r ow I Z.

Speaker 5 (01:43:35):
If you'll go on to.

Speaker 14 (01:43:38):
I've sent your.

Speaker 5 (01:43:39):
Your claking my producer.

Speaker 14 (01:43:44):
Your producer, I've sent him my links, and you're welcome
to use all the links. One thing that is very
important I haven't mentioned yet interstates. Everything is black and white.
Jews and Arabs are at each other's three. That's not
the that's not the truth. I was in a lot

(01:44:06):
in a hotel last week. It was it was totally mixed.
We have Arab doctors, nurses, pharmacists, bus drivers, police, army, accountant,
supermarket attendance. We get along.

Speaker 4 (01:44:20):
Go with a sure thing Denver's Best roofer Excel roofing
dot com.

Speaker 5 (01:44:24):
You don't pay a cent until you're content.

Speaker 4 (01:44:29):
Time for an insurance check up free no obligation comparison
call Compass Insurance paying too much your coverage at dozens
of insurance companies find out now three O three seven
to seven to one help. You'll think you're his only
customer when you choose Frank durand the real estate Man
dot com to list your home with Remax Alliance three
oh three nine two zero sixteen twenty two.

Speaker 2 (01:44:50):
Yeah with so you don't have run as can.

Speaker 1 (01:45:06):
Shoot's gonna help.

Speaker 2 (01:45:08):
Come man, This is.

Speaker 3 (01:45:11):
The Troubleshooter Show. No Tom Martino.

Speaker 4 (01:45:15):
Hello, I'm Tom Martino. Welcome to this show. We got
major Mark Major at the home studio. We have also
Sue's at the main studio with John Fuller, Attorney at
law for personal Injury, and we are here to serve you.
This hour brought to you by Frank Duran, the real
estate Man dot com. Everyone loves Frank. I swear to

(01:45:38):
you that no one, no one has ever been has
ever used him and had a complaint. Their houses sell
quicker and for more money than anywhere on the market.
And by the way, he'll do a free analysis of
your home to tell you what you will get in
this market, and he'll give you his best estimate based
on all of the factors, and he's pretty accurate. Frank Duran,

(01:46:00):
the real Estateman dot Com three oh three nine to
zero sixteen twenty two. Let's talk to Shannon seeking advice here, Shannon,
what's happening?

Speaker 2 (01:46:13):
Yeah?

Speaker 12 (01:46:13):
Hi think so taking my call, I feel like, yeah,
what's going on? Some I look you and you always
have advice, you say, don't hit a contractor before the
work is done. And so during our home remodel, we
while we had paid because he kept, you know, doing
some things and buying things, we paid him fifty thousand,

(01:46:36):
and we came to find out that he actually wasn't
a He wasn't able to pull permits within Greenwood Village
and so he kind of lied about that. And then
we were seeing things that were not to code, and
he installed a shower head that was literally like three

(01:46:57):
feet off the ground, and we're like, what what is happening?
And so I ended up firing him and hiring him.

Speaker 4 (01:47:03):
What was the name of this company, Shannon, I need
to know the name of the company or the contractor
that you paid fifty grand to.

Speaker 12 (01:47:14):
His name is Tevin Hamilton, and he's like BPS Construction
or something like that. And yeah, he told us he
could pull permit. He couldn't.

Speaker 4 (01:47:25):
He didn't know when you said you paid fifty grand,
when you said you paid fifty grand. What was it for, Like,
did you actually get materials or anything at all before
you paid that money.

Speaker 12 (01:47:41):
Yeah, we were seeing our loan. They had to do
certain things. So they had like done piping, and they
had done some furnace work, and we kept out okay, seats,
but you know we're seeing like enough work. We're like, hey,
that kind of makes sense. So we wrote the check

(01:48:01):
until we started seeing like all these errors keep happening.

Speaker 4 (01:48:05):
How much how much total was the contract? What was
the total job going to be?

Speaker 5 (01:48:09):
How much?

Speaker 4 (01:48:11):
It was about two hundred thousand, okay, and so how
much of the job is actually done right now?

Speaker 12 (01:48:21):
Well, when he finished it, I mean it's just I
would say ten percent done, and he argued that it
was seventy five percent done. So he then put a
lien on our house for one hundred and three thousand
dollars because that is seventy five percent of our contract.

(01:48:41):
Now we have pictures and we have I mean, we
have all the documentation that there it was nowhere near.

Speaker 4 (01:48:50):
Well, you can have you can have that lean. You
can have that lean removed. By the way, a lien
is simply a claim. It's not you know, that doesn't mean,
he's right. So let me get this straight. You've paid
the guy fifty grand. Now, if I asked him, it
is in his mind, does he feel that he did
seventy five percent of the job.

Speaker 6 (01:49:12):
Is that what he thinks he did.

Speaker 12 (01:49:15):
That's what he thinks he did. That's what he's claiming.

Speaker 4 (01:49:19):
And you're saying that you're experts, sing Your experts are saying.
Your experts are saying he did only ten.

Speaker 12 (01:49:25):
Percent correct, which is a huge difference.

Speaker 5 (01:49:31):
Yeah, it is.

Speaker 6 (01:49:33):
I don't know how you could have such a big difference.

Speaker 11 (01:49:36):
Yeah, here's the good news for I mean, basically, he's
sent an intent to lean. I assume then he actually
plays the lian. He's got about one hundred and twenty
days to basically file a case against you in court
and get you served. And then you have your time
in front of the judge. So you bring in your expert.
He's going to bring his in. I mean, this is

(01:49:57):
how it's going to rectify itself.

Speaker 2 (01:50:00):
So how does it so?

Speaker 6 (01:50:03):
Okay, here's what happens first.

Speaker 5 (01:50:05):
And foremost expensive.

Speaker 4 (01:50:08):
Yeah, but but listen, you better if he's if he
starts for closing on this lean, you're going to have
a problem do you have a lot of equity in
your home.

Speaker 12 (01:50:20):
Well, it's a home we were going to move into now.

Speaker 11 (01:50:22):
But he's got to Tom, he's got to win in
court and get a judgment before he can even thritt foreclosure.

Speaker 4 (01:50:30):
Right, of course, But what I meant is if he
starts the process, That's what I meant to say. So
if he takes you to court, he's going to want
to prove that you owe the money. He's going to
get a judgment, then he can take the house.

Speaker 6 (01:50:44):
And we've seen this happen, by.

Speaker 4 (01:50:46):
The way, from people who said they couldn't afford an attorney.

Speaker 6 (01:50:51):
They were in the right, but they lost the case.

Speaker 4 (01:50:54):
So whatever you do, Shannon, you better get an attorney
to help you. Okay, here's what you need to do, though,
you need to get evidence.

Speaker 6 (01:51:03):
You say that you have experts.

Speaker 4 (01:51:05):
Are they experts that actually put in writing what they
thought was done and what it was worth.

Speaker 12 (01:51:12):
I have one of those, and then I have the
contractor I ended up hiring to do the work, and
then I have.

Speaker 4 (01:51:19):
This sick which you better you better document everything done?

Speaker 12 (01:51:23):
Yeah, I have all that.

Speaker 4 (01:51:24):
Okay, you better document. You better document all of that. Now,
this guy's claiming he did seventy five percent of the job.
Does he want you to pay any more money or
is he willing to walk away for fifty grand?

Speaker 12 (01:51:39):
No, he wants me to pay one hundred and three thousand.

Speaker 4 (01:51:43):
In addition to the fifty in addition to the fifty
Okay an addition, Okay, okay, you need to hire someone. Okay,
you really do you know just the guy?

Speaker 6 (01:51:55):
Tom?

Speaker 4 (01:51:55):
If we do know the guy, and thank you for
mentioning that this guy is great.

Speaker 5 (01:52:00):
By the way, tell her who.

Speaker 6 (01:52:01):
It is, Shannon.

Speaker 18 (01:52:03):
It sounds like you're near the tech Center and Neil
Hollington's office is actually at the Tech Center. So his
name is Neil Hollington, and he has a free initial consultation.

Speaker 6 (01:52:14):
He's not a sponsor here.

Speaker 18 (01:52:15):
We don't get a kickback, but we've referred a number
of callers to him. And he's extremely experienced. And all
he does is he does this kind of you know,
contracts or law, and he can a protect your home
from foreclosure and be see if he can recover anything
for the shoddy work that this guy did.

Speaker 4 (01:52:34):
This guy is really good, Shannon. He's really really good,
and he's and he's not that expensive, really he's not
for what he does. And I have to tell you
you can't afford not to hire an attorney. Okay, and
I'm sorry this is happening to you, but I would,
in fact, I would see him first before I went

(01:52:55):
ahead and hired any other experts, because he might have
specific things he needs for the case.

Speaker 6 (01:53:01):
But you need to get this this lean.

Speaker 4 (01:53:04):
You need to get the lean removed as quickly as possible.
And then, as Dmitri said, you need to go after
this clown for more money.

Speaker 6 (01:53:13):
You I mean, you don't think you got fifty dollars.

Speaker 4 (01:53:18):
Yes you can, absolutely you can, and that's probably what
you should do, especially if a lot of the work
had to be redone how do you know the new
guy is good? How do you know this new contractor
is any good?

Speaker 5 (01:53:34):
Well?

Speaker 12 (01:53:35):
I checked all of his references. He ended up finishing
the job. The house is finished and complete.

Speaker 8 (01:53:40):
Now, oh, but you do is it good?

Speaker 2 (01:53:45):
Is it?

Speaker 6 (01:53:45):
What is the job well done?

Speaker 12 (01:53:49):
It's well done?

Speaker 9 (01:53:50):
Now?

Speaker 12 (01:53:50):
Yes, it looks.

Speaker 6 (01:53:51):
Well he speaking. Did you witness on your behalf?

Speaker 2 (01:53:56):
Yes?

Speaker 11 (01:53:57):
Okay, Hey, I did want to ask one question. Do
you have a picture Do you have a picture of
the shower head being installed?

Speaker 5 (01:54:04):
At three feet I do.

Speaker 11 (01:54:06):
I would love, absolutely love to see that picture and
post it because that seems unbelievable.

Speaker 4 (01:54:15):
It really was she Are you sure? Are you sure
it wasn't a bidet or something? Was it a shower?
Absolutely sure? It was a shower.

Speaker 6 (01:54:27):
Tom Will also don't know how tall she is. What
if Shannon is maybe two and a half feet tall?

Speaker 2 (01:54:33):
Yeah?

Speaker 8 (01:54:34):
Appropriate, So truly.

Speaker 4 (01:54:37):
What did the guy say when you showed him a
three foot tall shower?

Speaker 12 (01:54:42):
Well, we took him in there and we said why, why,
what on earth are you supposed to do with this?
And he said, well, I looked at the directions on
the box and I installed it.

Speaker 13 (01:54:52):
You got to picture you talking about what I looked at.

Speaker 11 (01:54:59):
The directions of the BOXX maybe this guy he sends
a picture.

Speaker 5 (01:55:05):
Did you look up this guy? Did you Did you
find him?

Speaker 14 (01:55:07):
Yeah?

Speaker 18 (01:55:08):
I found I found His website.

Speaker 12 (01:55:12):
Is on there, it's literally on.

Speaker 11 (01:55:14):
His I see it with the three foot head, Yeah,
I see it.

Speaker 18 (01:55:19):
It is it kind of like black and black black
tile and Shannon is a black tile and there's a
glass door that you.

Speaker 12 (01:55:26):
Walk into and then do you see the wire.

Speaker 2 (01:55:30):
Shower?

Speaker 5 (01:55:31):
Do you see the shower? He's wait, wait, well, give
me the website. What's the website?

Speaker 18 (01:55:35):
I want to look at this BPS remodeling, THEPS remodeling
dot Com, BPS remodeling dot And there's and you can
see the dude's reflection in the glass shower doors he's
taking the picture.

Speaker 12 (01:55:52):
Come on, dangling there's a wire dangling over the photo too,
because there's.

Speaker 4 (01:55:57):
Like Okay said, and where is where do I find
her bathroom under?

Speaker 6 (01:56:04):
Scroll down until you see the pictures? Oh my god,
So what's the deal in the dangling wire?

Speaker 5 (01:56:12):
By the way of that.

Speaker 4 (01:56:14):
If people want to look at this, it's BPS, it's BPS.

Speaker 6 (01:56:19):
It's bravo, It's bravo.

Speaker 11 (01:56:21):
Papa Sierra, you cae almost sending people to our YouTube
page to see it.

Speaker 6 (01:56:28):
It's kind of incredible.

Speaker 4 (01:56:31):
What do you mean, Anti, I mean, I didn't know
it was I didn't know anybody.

Speaker 11 (01:56:35):
Put it und different ways to see it where we
could give out one.

Speaker 6 (01:56:41):
Well, it's got a point.

Speaker 4 (01:56:44):
Yes, I can't. I can't get the pictures to load.

Speaker 18 (01:56:46):
Actually right now the pictures aren't loading on your computer,
but they're here here.

Speaker 6 (01:56:49):
Yeah, okay, that's shower.

Speaker 5 (01:56:51):
Oh my god, look at the.

Speaker 18 (01:56:53):
Shower reflection of Tevin taking the picture. Because he's so
proud of that job.

Speaker 4 (01:56:57):
Yeah, it's a little more than three feet, but it's
definitely not no shower.

Speaker 18 (01:57:01):
Look where the control is Yeah, for the water temperature right?

Speaker 5 (01:57:04):
No, no, I know, I means.

Speaker 6 (01:57:06):
Usually right around your belly butt way.

Speaker 5 (01:57:07):
And he put that up as a.

Speaker 6 (01:57:09):
Step go ahead.

Speaker 12 (01:57:11):
We laughed because we said, oh, this is like the
belly button washer, the nipple washer.

Speaker 6 (01:57:16):
What is Yeah, that's what it was, the belly button washer.
For sure.

Speaker 4 (01:57:20):
That is a joke. That is really a joke. I mean,
this guy and he put it on his website.

Speaker 12 (01:57:26):
Problems it is, and that's only it would be good
prey many problems he did. He did junction boxes up
in the ceiling and the attic for like fire hazard
that was leaking the shower pan in that shower. We
had to rip that entire shower out because the minute
you turn on the water, it started leaking through the
ceiling and dripping into the main floor. I mean, I'm

(01:57:49):
telling you, God, Jannon.

Speaker 18 (01:57:51):
The good news is if he has an insurance policy,
then Neil Hollington might be able to go after it.
I mean this, especially if this dude didn't especially if
this dude didn't pull permits. I mean, all of this
that I see in this photo, that's all permit required work.

Speaker 6 (01:58:06):
Isn't it It shocking?

Speaker 18 (01:58:12):
Well, I think the guy who installs a three foot
shower head, it probably is the same guy who would
post that picture on his website.

Speaker 11 (01:58:19):
You know what, we're you know what, we are not
giving this guy a chance to explain. In all honesty,
Let's get him on the air and see what he
has to say. That's only fair. Maybe there's something she's
leaving out, like once an she's a midget or something.

Speaker 4 (01:58:34):
Maybe yeah, Okay, let's let's uh, let's try to get
him on the other that's a great idea. So acts
call this guy, tell him we have a call. Get
one of the deputies to call him to get him
on the air. This is terrible, Shannon, I mean, what's
funny about it.

Speaker 6 (01:58:50):
The guy is putting it up.

Speaker 4 (01:58:52):
As as a picture as an example of the good
work he does.

Speaker 6 (01:58:57):
Maybe he thought it was a dogwash.

Speaker 5 (01:58:59):
I mean, this is really it really is.

Speaker 6 (01:59:01):
Uh, it is comical. It really is.

Speaker 4 (01:59:04):
Three O three seven one three talk seven one three
eight two five five.

Speaker 6 (01:59:07):
We do have to take this break. We have more
coming right up.

Speaker 4 (01:59:16):
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Speaker 5 (01:59:20):
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Speaker 4 (01:59:25):
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three nine two zero sixteen twenty two. I'm Tom Artino,

(01:59:51):
Welcome to the show. Listen this bps remodeling dot com.
What really gets me is as part of his website,
he puts up a picture of this shower and I
swear to God, if you walk into the shower, the
shower head would be pointing at.

Speaker 6 (02:00:11):
Your belly button exactly what she said.

Speaker 4 (02:00:14):
It's it literally would be waist high, waist high.

Speaker 5 (02:00:18):
And he's put.

Speaker 4 (02:00:19):
A picture of it on his website as an example
of good work that he does. It's crazy, Nate, you're
on the line. Go ahead, by the way, we're she
needs to snapshot that website. I mean, any judge that
looked at Dad I'd love to hear his response to it.

Speaker 6 (02:00:36):
No, it's crazy.

Speaker 4 (02:00:38):
Hey Nate, you have a question, go ahead, what's going
on with you?

Speaker 9 (02:00:42):
Yeah? No, I'm following up on that email. I such
a yesterday or the other day about the cold callers
and telemarketers. Yes, I'm getting like fifteen or twenty different
columns a day, and I put the stop and the
opt out and everything, and they just keep calling and
calling and calling, and it's.

Speaker 6 (02:00:59):
Got Why do you think they're calling? Why do you
think they're calling you?

Speaker 5 (02:01:03):
Nate?

Speaker 9 (02:01:04):
I don't know. I think one reason also, like in
keep telling doing in almost ten years, I had a
merchant cash advance when I had a business and I
paid it off. But ever since then, I've been getting all,
you know, for ten years, it's all the merchant cash
advanced people. So I don't know what I ask you
why I'm getting all these just tons of them for
like people calling me about healthcare you're on healthcare options,
and people calling me about everything. I mean, like mostly

(02:01:25):
it's like long stops. Hey, I look at your application.
It's like, oh you I don't haven't turned into an application,
you know, things like I.

Speaker 6 (02:01:33):
Just don't understand it. You know, I yeah, have you?

Speaker 4 (02:01:37):
Does it all come to one email address specifically?

Speaker 6 (02:01:42):
But where are they calls?

Speaker 9 (02:01:43):
Well, it's calls, it's all like and then I used
to let it?

Speaker 6 (02:01:47):
Okay, got it?

Speaker 4 (02:01:49):
And and when you you know you can block numbers
or do they keep spiffing our spoofing numbers?

Speaker 9 (02:01:55):
They keep spoffing numbers because I'll block it. And I
stopped recently just because I didn't know. You know, I've
heard some people tak regal action that one of their
kind of saves in.

Speaker 4 (02:02:04):
Well, Dmitri has taken legal action. He's taken legal action
against people and gotten money for it.

Speaker 6 (02:02:10):
How have you done it?

Speaker 5 (02:02:11):
De Well?

Speaker 18 (02:02:12):
Tom, I funny you should mention it. That was while
we were talking. I was just preparing for a trial
I have on Monday in Denver County against the telephone spammer.

Speaker 6 (02:02:20):
So it's not that one guy that was bold about it,
is it? Or is pretty bold about how they are?

Speaker 5 (02:02:25):
So tell me what you do?

Speaker 4 (02:02:27):
Give him some tips on what he should start doing
to gather information.

Speaker 18 (02:02:31):
Well, first you got to figure out who's calling. So
a lot of these calls are scams. There's nothing you
can do about them. You can't see a scammer because
you can't find them. Okay, yeah, so he has to.
What I do is I figure out if it's a
legitimate telemarketer or a business that's trying to sell me
some product or service. I look them up, I see
where they are, and then I'll determine whether or not
they're suable and collectible.

Speaker 6 (02:02:53):
And then, depending.

Speaker 18 (02:02:54):
On how many calls I got, I'll sue them either
under the state law or the federal law called the
Telephone cons a Protection Act.

Speaker 6 (02:03:00):
That's the federal body of law that addresses this kind
of stuff.

Speaker 4 (02:03:03):
You know, you got to try to find out who
they are. So do you feign interest? Is that how
you do it and make them think you're interested? Or
does that fall prey to Does that make you a.

Speaker 6 (02:03:15):
Vulnerable No, you can do that. That won't hurt your case.

Speaker 18 (02:03:18):
You just won't be able to claim any damages for
subsequent phone calls.

Speaker 6 (02:03:22):
From them, right, Okay.

Speaker 18 (02:03:23):
Now, I've never had to do that because I really
go after the easy ones that are identified and identifiable.
So I haven't had to, but a lot of people do. Now, Tom,
here's the important part, though, Our callers should do two things.
He needs to get on the no call list, the
federal no call list, and the state no call list,
and you're.

Speaker 6 (02:03:41):
Already on them.

Speaker 9 (02:03:42):
Yeah. And then the other thing I do is one
of these people for calling about Anthem Healthcare Blue Cross
all the time.

Speaker 18 (02:03:49):
Oh yeah, yeah, yeah, yeah. Those are lead generators. That's
called that's called lead.

Speaker 6 (02:03:54):
Gen But it's not Anthem actually doing it.

Speaker 18 (02:03:56):
No, no, but you can still sue Anthem if they
have a legitimate business relationship with this lead generator. Really,
now here's what I found that was really valuable. I
used to get a lot of spam calls and texts.
They came to almost a complete halt after I followed
my first two lawsuits. Oh really, there are people out
there who are crawling through court records for this kind
of plaintiff like I am. And then I got on

(02:04:18):
a bunch of blacklists as a result of this. And
then these people sell these blacklists to telemarketers, like do
not call. For sure, those days I don't call, I
don't get a spam call anymore.

Speaker 4 (02:04:28):
Most days I don't get any I don't get any
I probably get maybe.

Speaker 6 (02:04:32):
Two per week.

Speaker 9 (02:04:32):
That for a while.

Speaker 5 (02:04:35):
Oh yeah, but why.

Speaker 4 (02:04:38):
Don't you lead, Why don't you get some leads and
call us back when you find when you identify literally
who the party is, maybe ask for more information. Okay,
and once you get that information call us back.

Speaker 6 (02:04:51):
We can give you step by step. And there are
lawyers who take these cases on a contingency.

Speaker 18 (02:04:56):
Oh really, yeah, there are a huge TCPA is probably
the most negated body of federal law right now, and
there are firms all over the country that do nothing
but TCPA lows it's at no cost to the plaintiff.

Speaker 6 (02:05:08):
Yeah, so once you get that information, calls back, Nate.

Speaker 4 (02:05:11):
We would love to help you step by step, or
you can find an attorney who does it on contingency.
That's a great idea. How much per incident do you get,
Like for the first offense, what do you get?

Speaker 6 (02:05:24):
What can you see?

Speaker 18 (02:05:25):
Federal law, the statutory damages are up to fifteen hundred
per call or text message? Really yeah, under the state
law it's only five hundred.

Speaker 6 (02:05:33):
Now do you sue under both?

Speaker 18 (02:05:35):
Well, it depends on how many calls or text messages
are received. So my trial that's on mondays against this
guy who only sent me one call, right, so I
can't sue him under the federal law.

Speaker 5 (02:05:46):
Oh wait, is federal more than one.

Speaker 18 (02:05:48):
Yeah, federal law allows you up to you know, they
allow you everybody a freebe okay, but a second day place,
a second call to you, they retro you can retroactively.
You know that we're doing for it applies to both calls.

Speaker 6 (02:06:01):
Have you ever sued for federal?

Speaker 14 (02:06:02):
Oh?

Speaker 6 (02:06:03):
Yeah, absolutely?

Speaker 5 (02:06:03):
Did they settle most of them?

Speaker 18 (02:06:05):
I say, yeah, both of my TCPA losses last year settled.

Speaker 4 (02:06:10):
And then for state you go to court and what
will be their defense?

Speaker 6 (02:06:15):
Well, uh, what will be their defense?

Speaker 9 (02:06:19):
Yeah?

Speaker 6 (02:06:19):
You defense? What did they say they have a relationship?

Speaker 18 (02:06:23):
Yeah, one guy claimed that he had a business relationship
with me, but he was never able to prove it.
And uh, the other one, actually he had one of
those lead gem companies send me junk text messages.

Speaker 6 (02:06:37):
So he's hiding behind them.

Speaker 18 (02:06:39):
Yeah, and and and I firmly believe it wasn't his.
I mean, he just didn't know the liability he was
taking on by hiring a lead gem company that just
spams everybody in town. So, uh so those are some
of the defenses. There really aren't any other ones. I mean,
it's very hard charge to defend against.

Speaker 4 (02:06:56):
Yeah, David, go ahead, sir, What's gone your mind, Dave
been welcome.

Speaker 16 (02:07:02):
I have a tenant landlord question, Yeah, go ahead the
house when when their mother passed away? And then yeah,
landlord is by default And they've been ready at else
for three years without any issues. But an issue just
came up with the stove, the heating element in the
bake in the oven. The bake element went out.

Speaker 6 (02:07:27):
Yeah they Yeah, wants.

Speaker 16 (02:07:30):
To replace herself and just wants them to give her
the heating element. And she said she'll replace it herself.
Who would be responsible if something goes wrong with that?

Speaker 9 (02:07:43):
Okay?

Speaker 4 (02:07:43):
Well, I would say the landlord is ultimately responsible. I
mean I would never let that happen with a heating
element in an oven. I mean, first of all, all
you do is unplug them and plug them in. Most
heating elements are simply plugged in. Okay, if that, and
and they might have a set screw that you use.
But I still would not let the tenant do it.

(02:08:06):
I just wouldn't. But if the tenant did it, the
landlord is still going to be responsible because the landlord
used the tenant as their agent. I mean they said here,
go ahead. I mean I wouldn't do it. John Fuller
don't you think that's risky if somebody if you give
your tenant the right to do a repair like.

Speaker 8 (02:08:25):
That, Yeah, it probably is, you know.

Speaker 4 (02:08:30):
I mean really it's just safer to go and do
it herself or doing himself, or to get a handyman
to do it.

Speaker 6 (02:08:37):
That's what I would do.

Speaker 9 (02:08:40):
Got you.

Speaker 16 (02:08:42):
Thank you very much, appreciate you advice.

Speaker 6 (02:08:44):
All right, David, thank you for calling.

Speaker 4 (02:08:46):
We have more coming up on the Troubleshooter Show. Three
oh three seven one three A two five five. By
the way, renew home innovations dot com the most beautiful
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Speaker 5 (02:09:20):
You don't pay a cent until you're content.

Speaker 4 (02:09:26):
Time for an insurance check up, free no obligation comparison
call Compass insurance paying too much your coverage at dozens
of insurance companies find out now three oh three seven
to seven to one.

Speaker 5 (02:09:36):
Help.

Speaker 4 (02:09:37):
You'll think you're his only customer when you choose Frank
durand the real estate man dot com to list your
home with Remax Alliance three oh three nine two zero
sixteen twenty two.

Speaker 6 (02:09:51):
I'm Martino here.

Speaker 4 (02:09:52):
Sarah is uh looking for advice on an eviction?

Speaker 5 (02:09:56):
Sarah, go ahead? What's going on with you? Sarah?

Speaker 16 (02:10:00):
Hey?

Speaker 19 (02:10:00):
Tom, Hey, it's good to talk to you. I have
had a tenant since December twenty twenty four, and yeah,
we ended up getting a lot of late payments. There
were issues that all kind of started up last August
of twenty twenty five. Well, I guess it really started

(02:10:22):
in November of twenty twenty four and ongoing. You know,
her mother had passed, and I understood all that. I've
been very lenient and gracious. It built up to about
almost almost eight thousand dollars. She did catch up with
five hundred here and there and there and now.

Speaker 5 (02:10:41):
Wait a minute, wait a minute. How much does she
owe you right now?

Speaker 19 (02:10:46):
Right now? She owes me sixty one hundred dollars.

Speaker 6 (02:10:51):
Oh no, no, you got to do something about this.

Speaker 19 (02:10:54):
Well in her lease, Tom is up Actually June fifteenth.
I was just trying to get her gone so I
could get a new tenant in there, and I was
doing all the paperwork myself, and then yesterday in the
mail we got served some papers. She now has an
attorney through Colorado Legal Services.

Speaker 5 (02:11:15):
An attorney for what.

Speaker 4 (02:11:16):
She's sixty one she's so wait a minute, what do
you get an attorney for when you're sixty one dollars behind?

Speaker 10 (02:11:23):
What?

Speaker 5 (02:11:23):
What is she?

Speaker 4 (02:11:25):
Honest to god, she got an attorney to represent her
for what?

Speaker 19 (02:11:29):
Yes, that's what it says. It says, I know, I'm
just wanting the rent. It says, since I requested to
have her evicted, she had the right to stay. It
says that my demand has several deficiencies.

Speaker 4 (02:11:49):
Oh yeah, you need yep, you know what. There are
a lot of weird things. There are a lot of
weird things right now that you need to do. And
I would call Brad O'Brien O'Brien Legal Services.

Speaker 5 (02:12:01):
Don't screw around with.

Speaker 4 (02:12:02):
This because they've made it so difficult for tenants, for
landlords right now. It is so lopsided. However, let me
just explain something to you. You are, in my opinion,
you're absolutely going to prevail. I mean, if she's sixty
one hundred dollars behind, they might get you on a
procedural error here or there. That's why you need Brad

(02:12:25):
O'Brien to do this. Okay, let me give you his number.
You really need to hire him immediately. Seven seven to
zero three seven zero seventy three eighty eight greatlslaw dot Com. Yeah,
and listen, I'm telling you that that what they're doing.

(02:12:49):
They're trying to get you on a technicality, because there
are a lot of technicalities, and in fact, you have
to have a good reason to evict. But if she's
sixty one hundred dollars behind, I have no idea.

Speaker 5 (02:13:03):
What the what? What did they say? You're the deficiency?

Speaker 4 (02:13:05):
Was? Out of curiosity? What did what did the letter
say you did wrong?

Speaker 19 (02:13:12):
One says, well, the demand of required of note or
notice required must also include a statement that a residential
tenant who received Supplemental Security Income Disability under as a
man did oh man has a right to mediation prior

(02:13:36):
to the landlord filing and eviction. Well, I don't know
anything about that. I've never heard about that.

Speaker 4 (02:13:44):
That's for someone, did it say for someone on s SD?
I because she's on s SDI, she has a right
to mediation.

Speaker 19 (02:13:52):
It doesn't say ssd I, it just says Social Security Act.

Speaker 4 (02:13:58):
Oh oh, listen, I would definitely you definitely need to
call Brad O'Brien. You definitely need to call him. Let
us know what happens. Okay, remember it's O'Brien Legal Services.
Brad O'Brien. You'll talk to him, and please do it
as soon as possible. Thanks for calling. Three oh three

(02:14:18):
seven to one, three talks our number.

Speaker 5 (02:14:21):
What's that?

Speaker 6 (02:14:22):
I'm sorry? Did she have something else to say? Anyway?
We got more coming up on the Troubleshooter Show.

Speaker 4 (02:14:28):
Go with a sure thing Denver's Best roofer Excel Roofing
dot com. You don't pay a cent until you're content.
Time for an insurance check up free, no obligation. In comparison,
call Compass Insurance paying too much your coverage at dozens
of insurance companies find out now three oh three seven
to seven to one help. You'll think you're his only

(02:14:50):
customer when you choose Frank durand the real estate Man
dot com to list your home with Remax Alliance three
oh three nine two zero sixteen twenty two don't forget
Appleair dot com. That's air with an Eappleair dot Com
for your heating and cooling needs. Let's talk to Shannon.

(02:15:13):
We looked at this picture, Mark, what is the bottom line?

Speaker 5 (02:15:16):
What do you think.

Speaker 11 (02:15:17):
Forty four inches maybe fifty inches off the ground. That's
what I'm getting by running it through AI.

Speaker 4 (02:15:24):
But I think it's Apple definitely definitely not standard, not standard.

Speaker 11 (02:15:29):
I don't even know what standard is, but I would
assume standards above your chin.

Speaker 4 (02:15:37):
I mean, it's ridiculous. And did you put the pictures up?

Speaker 6 (02:15:42):
That's Suzanne, I sure did.

Speaker 5 (02:15:45):
Okay, well, we're going to try to tube.

Speaker 7 (02:15:47):
YouTube channel to Troubleshooter Network and look at the live chat.

Speaker 5 (02:15:50):
You'll see the link.

Speaker 4 (02:15:53):
Okay, excellent, it's in the link in the live chat
at Troubleshooter Network on YouTube. And that so Shannon, listen,
you need to hire that Neil Hollington.

Speaker 6 (02:16:04):
You absolutely need to hire him.

Speaker 18 (02:16:06):
Yeah, I mean, especially since your home is in jeopardy.
If this guy, if this guy tries to foreclose on
that lean, then god, look how much you have to lose.

Speaker 6 (02:16:16):
Absolutely.

Speaker 12 (02:16:17):
Yeah, I sent a bunch more pictures of his seventy
five percent finished and I mean, if you want to
be the judge of.

Speaker 4 (02:16:25):
That, Yeah, this attorney will make this go away quickly.

Speaker 6 (02:16:29):
I think they're horrible. They're horrible.

Speaker 11 (02:16:31):
I think I think you put this guy on notice,
and I think acts as and if we have to
have listeners reach out.

Speaker 6 (02:16:37):
I mean, the court's gonna ultimately decide this.

Speaker 11 (02:16:40):
But I am so fascinated where that showerhead is and
I want to ask him what he thinks.

Speaker 9 (02:16:48):
It.

Speaker 6 (02:16:50):
No, we he tried. He couldn't get him to come on.

Speaker 4 (02:16:53):
I don't think he talked to him yet anyway, don't
But but Caul Hollington and stay in touch with us,
and we will let you know what we find out. Meanwhile,
John Fuller has been our guests and I have a
question for him, John. People want to know how important
is a police report?

Speaker 5 (02:17:13):
Can you simply exchange information?

Speaker 4 (02:17:16):
And now obviously this is one that's not total lensa's
are called and all that, but what do you say
about police reports.

Speaker 8 (02:17:26):
We can live without him, but we'd rather not stories
change and those reports are invaluable when it comes to
you know, daytime, place, the circumstances of the accident, collection
of witness information, that kind of stuff. If you have
a choice between calling an officer or not, please elect
to call the officer. It'll pay dividends down the road.

Speaker 11 (02:17:49):
And I do want to throw cage and real quick,
just real quick, so I know we're running out of time,
and let you finish it up, Tom. But I have
personally used Fuller, Susanna and I twice, once for our daughter,
once for ourself. And let me tell you, he's a
wealth of information. He's kind of like the coach. He's
going to guide you through these cases that can be

(02:18:10):
very long when there's injuries, and he's going to maximize
the case. He's going to negotiate bills down with the
Cairo practor in the hospital and everybody involved to actually
put more dollars in your pocket. You got to call
this guy, and it's called Fuller dot com. Go ahead
time three h three five nine seven forty five hundred.

Speaker 6 (02:18:33):
And I've said this before. See this is what I like.

Speaker 4 (02:18:36):
Normally, if you call a law firm and you make
an appointment, you go and see him, or you just
do a zoom call or whatever, and then you finally
get to talk to an attorney or an assistant and
then they gather information and then they get on your
case and then you don't know what's going on.

Speaker 6 (02:18:50):
And with John Fuller, it's like this.

Speaker 4 (02:18:52):
You talk to him right up front the first time,
or I'll call you right back, and he opens your
case right there. If you want him to handle your case.
That's it. You have the case opened. No reason to
wait around, no reason to make an appointment for a
few weeks out. John Fuller is there, and we mean
this sincerely. We've represented him for years for a reason,

(02:19:13):
because he does what he says, and he says what
he does. Three oh three five nine seven forty five hundred.
The website with a lot of information is Callfuller dot com.
I'm Tom Martino. Don't forget three O three Martino. Save
all your problems for us.