The Troubleshooter 05-15-26

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Episode Transcript

Speaker 1 (00:00):
Yeah, ripped off news need advice, so.

Speaker 2 (00:09):
You don't have.

Speaker 3 (00:12):
Come running.

Speaker 2 (00:13):
Just as fast as we can, Shooter's gonna help Coming
is the Troubleshooter Show. No, Tom Martine, Hello, what's going
on in your life? I'm here to help you any
way I can. Man, I've been saying that for forty
five years in Denver, So welcome to the show. If

(00:34):
you're just tuning in, let me tell you about it.
It's the only show anywhere in the universe like this
where we solve problems and we uh we you know,
take complaints and questions and answers. And on Fridays we
set that aside for Car Day. Now, what does that mean?
It means that we talk about cars. Now. That doesn't
mean we exclude anything else. We can talk about everything, Okay,

(00:58):
we can talk about things near and dear to your
art and PoCA book every day, But on Fridays we
like talking about cars a little more than usual because
it's when we gather all the problems together. And I
did some research from a bunch of lawyers that call
themselves Lemon Law experts to find out the most common

(01:18):
complaints that cause Lemon laws. Big categories as you suspect.
I think, Oh, let me let me say this first,
give us a call. Kay, three oh three Martino three
oh three six two seven eight four sixty six. Now
three oh through Martino, you call twenty four to seven.
That means if you're listening on a podcast, maybe you're

(01:40):
on a treadmill, you say, I need to talk to Martino.
You just or I need to call the show. I
want to talk to Mark, I want to talk to
sus I want to talk to anybody I need help.
You call three out through Martino and leave a message
and we will call you back. Acts checkses checks that
every day and then when we're on the air, it
comes right through. So that's three Martino. Now. The other

(02:01):
number is the iHeart number three oh three seven to
one three talk. That works when we're in the studio
three oh three seven one three eight two five five.
Jeff Thick is with us for Car Day, and of
course Major Mark Major, and we were talking about Lemon
as you suspect, the category with the biggest amount of complaints,
not car wise, but I'm talking about in a car.

(02:22):
I did some research on Lemon law experts and uh
that's a group of lawyers. Uh, the category would be
the engine. The engine gathers the most complaints about the car.
The engine. The engine covers so much. But then they
broke it down as to what other things people complain about.

(02:46):
What would you say the next biggest thing. I'm gonna
give you a hint, think Kevin uh, the next biggest
thing people complained about in a car other than the
engine itself? Electrical problem exactly why, Jeff, dude? Are electricals? Why?
I think electrical If anything, they're way more dependable than

(03:06):
ever all the solid state stuff and the computers. I
would think electrical systems are more solid, and I mean
that pun intended solid saying more solid than every before.

Speaker 4 (03:17):
I could come along with, you know, being more solid.
When there is a problem, they tend to be more elusive,
so you know, whether it's because of a run problem
on a particular part or you know, if they have
a connection issue. You can have completely unrelated parts that
you don't understand or actually talking to one another. They
share a circuit and will cause multiple problems to out

(03:37):
the vehicle.

Speaker 2 (03:38):
Believe it or not, The engine is number one, of course,
electrical system is the second most Lemon law lawsuits. The
second the second cause of Lemon law. The second one
electrical system? And what do you think the third one? Is?
This surprised me? This surprised me. I mean, honest to god,

(03:59):
it brings Lemon law cases. Okay, you have the engine,
you have the electrical system. Airbags. Now, come on, Jeff,
do you get a lot of airbag complaints? Well?

Speaker 4 (04:10):
No, but you know, typically somebody with an airbag problem
isn't going to be calling me.

Speaker 2 (04:14):
Okay, are there places that specialize or I don't.

Speaker 4 (04:17):
Know anybody who actually specializes in airbags per se.

Speaker 5 (04:21):
I mean, Kevin can work on airbags all day long, right, right?

Speaker 2 (04:25):
Body shops do though, right? I mean, they we have
the number one would be my guest. And then then
but this one is kind of cheating because I would
have thought this was the engine. They say the fourth
cause of Lemon law lawsuits the powertrain. Well, isn't that
the engine? No? What is a power train?

Speaker 4 (04:42):
Well, I assum they're probably including the drive train when
they start talking about that, So.

Speaker 2 (04:46):
The powertrain is probably from the shaft back.

Speaker 4 (04:51):
No, in my opinion, the powertrain is the engine. Yes,
I agree with you, but if they're lumping it together
in powertrain then you know, and they've specified engine otherwise
they've got to be including the drive for inside that complaint?

Speaker 2 (05:03):
People, do what complaint do you have? Guys? And I
also want to ask another question regarding cars. Then we
have other things to talk about. But calls at three
O three seven one three talk seven one three eight
two five five and tell me the worst car you've
ever owned? Ever and uh one? And now I'm not
asking for the worst car ever made. Those are done
by surveys. I can tell you that the worst car's

(05:25):
ever made, But what about the one you had? The
worst car you ever had? If you had to think,
did something come to mind when I said that, Jeff,
do you have the worst car ever made? Does this
something come car ever made? No? No for you? I'm sorry,
the worst car you ever had? Then the worst car
ever made. Let's do two different ones, the worst cars

(05:47):
ever made. I have a survey here as well, but
I'm wondering as far as the worst car you've ever owned?
And why was it the worst car? Mine was a SOB?

Speaker 4 (05:59):
Well what we call them stories?

Speaker 5 (06:00):
Yeah, when did you own a SOB?

Speaker 2 (06:02):
Years and years ago? Man, when I was a kid,
I I bought this SOB, I got you and I
got nothing but trouble, an old, old, old U SOB.
How do you like, how do you actually judge that?

Speaker 6 (06:15):
Like the most costly car you ever had, the one
you lost the most money on.

Speaker 7 (06:20):
What?

Speaker 8 (06:20):
Oh?

Speaker 2 (06:21):
Oh okay, mine was just it was nothing but trouble.
That's what I just never ran, right, Yeah, just trouble, trouble, trouble.
I never had one that I had like it just
didn't run.

Speaker 6 (06:30):
I had one that had a head gasket that I
babied and would add fluid to all the time just
to get to and from work.

Speaker 5 (06:37):
But I knew what the problem was.

Speaker 2 (06:39):
Jeff, if you had to pick the one you well,
when you did you pick?

Speaker 4 (06:42):
You know, I actually picked up an Howdi. I planned
on fixing and flipping and I could not, for the
life of me, get that thing to run well enough.
I was ever able to sell it.

Speaker 2 (06:52):
Yeah, this SOB was a three cylinder. Have you ever
heard of that?

Speaker 4 (06:55):
Yeah?

Speaker 2 (06:56):
A three cylinder SOB. And And let me tell you
what really picked me off about it. Two things. One
was that I bought it and there were so many
things wrong with it. But the other thing that really
stung me, and I'll tell the story. I've told it before.
I thought the transmission was going out, so I wanted
to sell it, and this guy offered me a couple

(07:17):
of three hundred dollars or so whatever it was. It
was way back, it was many many years ago, and
I thought, oh, thank god, he's taken off my hands.
And then he says, oh, by the way, he says,
you thought your transmission was going out, And he goes
up under the dash and he pulls the lever like
almost an emergency brake, and engages the transmission. And I

(07:38):
said what. He says, Yeah, you're your lever was halfway in,
a half way out. And I said what lever? He says,
the one that disengages the transmission. And I said, why
would anyone ever have a lever that disengages transmissions? And
he said something about where these were made, there were
a lot of hills and people literally would disengage the
transmission for long down hills. And this was three cylinder,

(08:01):
ugly sob and this guy the transmission was in perfect shape. Oh.
It pissed me off. It pissed me off. So the
worst cars ever made by survey, By the way, I
looked at a survey of the worst cars ever made.
And now by this they mean sales, service, dependability, just

(08:23):
what people hated if they did. They did a survey
of cars people hated, and they were the most unpopular.
Do you know that? The number one is the Mitsubishi Mirage.
I never even heard of the Mirage. It's a little car,
but people apparently hated them once they bought them, and
they failed to deliver anything special and were always problems someome.

(08:47):
So that's the Mirage. And now my worst car, like
I said, was a SOB, but this is the worst
car ever made, according to Outdoor Revival, which is a
website that does survey on stuff. The next one, now
I don't even know if this is true, but it
was a car called a Trident. It was based on

(09:07):
a motorcycle. Come on, is that true? Now? I know?
I had a Honda car that was had a motorcycle
engine in it. I had, I really had a motorcycle
engine in a It was called the Honda six hundred.
I loved it. The Honda six hundred. Okay, So we
have more coming up on the Troubleshooter Show three O
three seven one three talks seven one three eight two

(09:28):
five five. We got a lot to talk about, and
I want to get your calls. I want to tell
you that Frank Durand the real estate Man, right now
he is doing free analysis of your home to see
what it will sell for in this market. So if
you're wondering before listing, call Frank. He'll do it free
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(09:49):
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(10:15):
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his only customer when you choose Frank Durand the real

(10:36):
Estateman dot com. To list your home with Remax Alliance
three oh three nine two zero sixteen twenty two. Hi
Tom Martino here, welcome. We have a lot going on here.
John Fuller is a personal injury attorney. And as we
talk cars, if you think car accidents, listen, you should

(10:57):
call John at the first sign of trouble just to
ask him questions. He'll do it free of charge. And
he's the only one that runs an office like this,
a personal injury firm, where you can talk to him
on the first call or he'll call you right back,
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(11:18):
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oh three five nine seven forty five hundred. That's personal
action three oh three five nine seven forty five hundred.
And he'll fight for what you lost. That's John Fuller.
His website is called Fuller dot com. And speaking of
car accidents, there are a lot of cars that don't
do well in crash tests. Now, these worst cars ever made.

(11:41):
I'm not talking about crash test I'm just talking about
the likability, the sales, the service. They were just flops
in the marketplace. Okay. You know a lot of people
way back talk about the Edseel and I don't remember why.
I mean not, I wasn't alive then, but I don't
know why the Etseel was such a bomb. But when
people talk about cars, they always use the Etzel as

(12:04):
an example of a big bomb. Do you know anything
about those old, old antiquit cars.

Speaker 4 (12:08):
I really couldn't.

Speaker 2 (12:10):
But anyway, the Peel Trident was based on a motorcycle.
The ugliest car I have ever seen in my life.
It looks like a little flying saucer from the Jetsons.
I swear to you. It's called the Peel p E
E L Trident. The other one, which is the Chevy
ss R, was that a flop? Really?

Speaker 9 (12:33):
This?

Speaker 2 (12:33):
Yeah?

Speaker 4 (12:34):
They only made it for a couple of years, so
it definitely wasn't a popular car.

Speaker 2 (12:37):
So for super sport roadster. I remember Plymouth tried to
make a roadster once too. What was that one called? Yes?
I thought that looked pretty cool. It did, but it
didn't sell very well. That's not one on the list.
But the Chevy SSR they say was a flop. And
then I did not know. I see, I didn't even

(12:59):
hear about this car, so it must have been a flop.
It's called the Aztec Pontiac ASTech. It was a little suv.

Speaker 4 (13:05):
They were kind of crossover vehicle.

Speaker 2 (13:07):
So if you had to pick the worst car you
ever owned, what would you say it is? Mark, Well,
you didn't tell him, tell us what yours was? Mine
was the sub or did you tell us what was
the worst or did you not have a bad experience?

Speaker 6 (13:20):
I guess Actually it was a pretty reliable car. But
my least favorite car I ever had was a seventy
nine Granada.

Speaker 2 (13:28):
A Granada, Holy car, it had it.

Speaker 6 (13:30):
I remember Jeff had a C four transmission and me
and my buddy in the parking lot of our apartment,
dropped it and put a used one in. It was
it was very easy for something we were doing in
a parking lot, so it.

Speaker 4 (13:44):
Wasn't a whole lot around it. It's not like they
pack him in today.

Speaker 2 (13:47):
No, I mean it was crazy as far as transmissions go. Okay,
what was that transmission? Well? I know, but what anything
special about it? He mentioned?

Speaker 4 (13:57):
No, I mean it was just three speed automatic. It
was made for the lighter they used them inside like
you said the granadas, they used them inside the Broncos
that were actually pretty possible.

Speaker 2 (14:05):
Speaking of transmission seed, there's so many categories. Speaking of transmissions,
what's the best transmissions made?

Speaker 4 (14:12):
In my opinion of the LT one thousand, which is
behind the Dermax diesel, which they're no longer making, but
the six ft Alison is.

Speaker 2 (14:19):
Very, very robust. What about in a car?

Speaker 4 (14:22):
In a car they forever in the day used the
Turbo three fifty that was GM's favorite transmission into.

Speaker 2 (14:28):
Why did they call it a turbo?

Speaker 4 (14:30):
That's just what they was. Their turbodramatic is what they
called them. But the Turbo three fifty was. And what's
for decades?

Speaker 2 (14:37):
What's the transmission you see most of for problems?

Speaker 4 (14:41):
For problems, I mean we go back to what we
see VT the CVTs in the Nissans, I mean they
are notorious failures.

Speaker 2 (14:48):
What and why is the CBT so bad?

Speaker 4 (14:51):
It's not the CVT per se, It's that it's the
Nissan CVT, oh, the Nissan one. I mean some of
the other ones are standing up pretty gosh darn well.
The suber is really robust. I mean out he's got them,
Forge got them. Some of the CVTs actually stay out
there quite well.

Speaker 2 (15:05):
Do they even make manual transmissions anymore?

Speaker 10 (15:07):
On your car?

Speaker 2 (15:07):
Be rare?

Speaker 4 (15:08):
They're pretty rare. I think Subrow might be the only
one out there. I mean, Jeep just dropped them last year,
so where they're no longer putting a stick shift inside
there anymore.

Speaker 2 (15:16):
Yeah, I mean that's ridiculous with today's technology, especially why.

Speaker 3 (15:20):
It used to be.

Speaker 4 (15:21):
It's because of the joy of driving. I actually enjoy
driving a stick shift.

Speaker 2 (15:25):
God, it's so antiquated, and you can't shift better anymore,
not like if you take a Corvette for example, people
used to say they wanted the stick shift because of
the drive ability. You can get the most out of
the engine. Right now, you can't outthink that computer. No,
they are right on top of it. And then fast.

(15:46):
And then with an electric car, you don't even have
a transmission, right, it just goes. It's just constant, right,
it's either fast or slow or there's no there. There's
no transmission at all with any evs, no I'm aware of.

Speaker 4 (15:58):
I mean, I'd have to look into it, actually, I
think you know what, I think the Ford F one
fifty EVY uses a conventional transmission.

Speaker 2 (16:06):
Really a regular transmission. Okay, looked at it now now,
so the worst cars ever made. They also say the
Cadillac Cimarron. I've never even heard, well, I think I've
heard of it, but they say it was a disaster
with everything Cadillac said. They could not sell these things.
They just they were trying to make a lower priced Cadillac.

(16:28):
It was introduced in eighty two. I had one, You
had a Cimarron.

Speaker 4 (16:32):
It was basically a Chevy celebrity with a nice logoing
or like a Chavette Vette or Chavette.

Speaker 2 (16:39):
Chavettes were no, no, my dad had one. Oh really
yeah yeah, Now, Chevettes were really little to Cimarron. It's funny.

Speaker 6 (16:46):
It is like probably the cheapest Cadillac ever made. It
didn't even look like Cadillac, right, but.

Speaker 2 (16:51):
It was so you could say you had a Cadillac.
Speaking of Cadillacs, I happened to see a car driving
down the other day. It was a sedan or an
suv or a little cross over of some kind, and
it was a Cadillac. I don't know what model it was,
but man, Cadillac makes some really nice looking vehicles right now,
And I you know, I, like I said, it's it
was a little car slash suv and it was really

(17:15):
sharp looking. But how do Cadillacs. Is Cadillac just addressed
up Chevy.

Speaker 4 (17:20):
I mean, they're definitely a nicer package. But you know
they in my opinion, they rank up there with the
European models. You'll keep them until they're sixty seventy thousand
miles and dump them because they're starting to rattle, they're
starting to leak, and those problems are going to be expensive.

Speaker 2 (17:35):
God, it's too bad that you can't have cars that
stay together anymore. Not that it matters. Most people get
tired of their cars anyway, let's face it. I mean
most people don't want a car after fifty or sixty
thousand miles. Oh God, I go through cars.

Speaker 6 (17:49):
I you do them on purpose, you plan them so
you to a agree, But I get bored as hell. Man,
I won't get bored of what I have now for
a little bit because I can't get another one.

Speaker 2 (17:59):
No, And it's a great case. As fast as car made,
I mean well close.

Speaker 6 (18:03):
I had a ZR one just even yesterday kind of
pull up to me getting a little getting a little
antsy and I had to put him in his place for.

Speaker 2 (18:12):
Oh my god, I mean really it's see evs. They cheat.
They cheat, man, they just take power from from minute one,
from second one. They have power. They don't have to
spool up or anything. You know. I am still pissed off,
and I know Mark thinks that I'm bsing. I really really,
really really was coming close to getting an S model.

(18:32):
I really was, and I wanted to get the plaid
and I'm just pissed off that they stopped making them.
I just they were like, that was the first one
out that he made, right, I would have bought.

Speaker 6 (18:43):
I would have bought one of the last I think
fifty or one hundred and fifty, But I didn't get
the imitation. If I owned one more Tesla, I would
have gotten invitation. Most likely only one person in Colorado
got an imitation.

Speaker 2 (18:55):
Now, what was so special about those last time?

Speaker 6 (18:57):
It's basically the same as my plaid, but it's a
little fancier, it's got different seats inside, it's just got
some cool stuff. And it was one hundred and fifty
or one hundred and sixty versus one hundred and twenty.

Speaker 2 (19:08):
And the two my two favorite models are the ones
they stopped making, the X and the S. If I
was going to buy one, it'd be one of those,
and they just stopped making them. And I really, I
look at I know I was taking a long time
looking at him and talking about it, but I truly
and I mean this, I would have had one. I
would have had one, but I just don't like the
idea of buying one when they don't make it anymore.

(19:30):
It's an orphaned model. Now. I know they say they'll
support it, and they probably will.

Speaker 5 (19:35):
They get rid of the roadster in fourteen, I think
it was fourteen.

Speaker 2 (19:39):
They still support it. Oh, absolutely, every time I think
they're going to come out with another car other than
that taxi. Now they'll have a roadster eventually. You think,
so I got you're going to buy one though. Now
as far as s's are they all gone right now?

Speaker 5 (19:53):
Oh they've been going.

Speaker 10 (19:54):
Man.

Speaker 2 (19:54):
Yeah, Now, well that actually enhanced the value of it
has online. Yeah, okay, so it actually enhances the value.
Now the Model three? How long will they make the
Model three forever until they change the name of it?
I mean, that's right.

Speaker 6 (20:08):
And buy is one of the more popular car big time.
Bread and Butter, the cyber or not cyber. Well, yeah,
I mean the cyber truck. Yeah, it didn't sell that great,
but you see a lot of them, and they're getting
priced right, so they are starting to sell them.

Speaker 2 (20:21):
People are getting used to the look.

Speaker 6 (20:22):
And it's got an eight hundred volt I think it's
vault battery system, which is crazy. But I'll tell you
what's cool. That a robotaxi is going to be just
the bomb man. That's why the stock is just going
to go kaboom really Oh yeah yeah, it was at
four fifty the other day.

Speaker 2 (20:38):
Well, people won't buy them, right not?

Speaker 7 (20:41):
No?

Speaker 2 (20:41):
Hell yeah, well I wouldn't. No, wait, you buy for yourself?

Speaker 4 (20:43):
Sure?

Speaker 2 (20:43):
Why not? And it's called the cyber taxi now, or
you can have a fleet of them, but it has
a steering wheel and stuff, right or not?

Speaker 6 (20:50):
I think the ones that you could like buy for
your own use, I think they would have a steering wheel.

Speaker 2 (20:56):
Are they going to look cool?

Speaker 6 (20:58):
You know you're gonna make me think because I did
read an article talking about it. I got to look
before I really answer that again. I'll get back to
you on that. But the ones that eventually they're not
gonna have steering wheels or anything. There's no purpose in it.
Why would you want one in a fleet?

Speaker 2 (21:14):
God, I know it. You don't want someone. It would
just scare the hell out of me. Buying a car
without a conventional cockpit. I don't know. I understand what
you're saying, but the idea of it just scares that lot.

Speaker 4 (21:24):
Well, I think the day is coming where you're not
going to have a car anyway, You're just going to
own a service. There's going to be a service out
there that you know, you have a family plan. And
so they comes and picks up dad to take him
to work and mom to take her to work and
take the kids to the scrag. Yeah, so you will
actually be able to use your garage for wills, intents
for because you don't to store all your junk.

Speaker 2 (21:43):
Yeah. So anyway, really and truly, I yeah, so it's expected.

Speaker 6 (21:49):
That's pretty interesting. The robotax would be about thirty thousand bucks.

Speaker 2 (21:53):
Man.

Speaker 6 (21:53):
Now, once again I always say this, he he always
has like a wish could uh kind of wild looking.
I mean it looks like kind of like a Model three.
It's a little different looking.

Speaker 2 (22:06):
Yeah, they are a little different.

Speaker 6 (22:07):
Yeah, so they're they're intended for individuals to operate their
own taxi service.

Speaker 5 (22:12):
I've been saying this for years.

Speaker 6 (22:13):
I'm gonna buy like ten of them and I'm gonna
run a taxi service.

Speaker 2 (22:17):
Are you really gonna buy it? Absolutely? Really? Yeah? Absolutely?
So the big part is finding where And you don't
mean like a taxi service, you mean like Lift or
Uber or something like that.

Speaker 5 (22:27):
Well, no, you've run it under. It wouldn't be under
Lift or Uber.

Speaker 6 (22:30):
You would run it under whatever E lines is because
they get a piece of everything.

Speaker 2 (22:34):
Oh wait, he's gonna actually have a service.

Speaker 5 (22:36):
Yeah, he's gonna have an app that you I.

Speaker 2 (22:39):
Didn't know that. So he's actually getting into the business.
And then and then individual owners will have these cars
all over That's why he's doing it. Now. Now it
makes sense to me.

Speaker 6 (22:49):
Yes, So like you might have ten in castle Rock
and you you might say, okay, I'm gonna live in
them to uh you know, nine tree Castle Rock monument.

Speaker 2 (22:57):
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(23:39):
You don't pay a cent until you're content. Time for
an insurance check up free no obligation comparison call Compass
Insurance paying too much your coverage at dozens of insurance
companies find out Now three oh three seven seven to
one help. You'll think you're his only customer when you
choose Frank Durand the real estate man to list your

(24:01):
home with Remax Alliance three oh three nine two zero
sixteen twenty two. Okay, so we're talking about cars and stuff.
I think one of the things, in my opinion, that
made the Tesla so valuable and so desirable is the technology. Truly,

(24:22):
when I go in other electric cars, they might look good,
they might be pretty fast, but they don't have I
don't they just don't have anything. They're like driving a
regular car, but they just happen to be electric. And
I think part of the allure of having the electric
car is having all of that wonderful technology. That's why

(24:42):
when Tesla, if they make their technology available to other cars,
I think evs are going to take off again. Because
sales have waned a little, people were starting to second
think them. I don't know.

Speaker 4 (24:55):
Why actually down twenty six percent?

Speaker 2 (24:57):
Yeah, okay, they waned a little for sure, Then more
than a little. Why are they down? I mean, I
just don't understand why gasoline is that at all time high,
So why would electric vehicles be down? I have no
reason to. I mean I have no idea. And right now,
as I said, if Tesla, for example, if when I

(25:17):
look at an electric car, no matter how much I
like them, and I like some of them, they're beautiful,
but I think to myself, I'm not going to have
half the technology that a Tesla has. I mean, you
can't get in and full self drive. Do any of
them come close? Mark? Do you know are there any
cars that come close?

Speaker 6 (25:35):
There's no, not that I know of, not one besides
like way MoU, but even people.

Speaker 2 (25:42):
You can't buy away MoU.

Speaker 6 (25:44):
And then on top of that, most of them don't
even go on the highway, which is kind of odd
to me, even the Chinese one BYD which is a
beautiful vehicle. In fact, if they would sell them here
even with a tariff, I mean, right now, the teriffs
like one hundred percent on them, so they never sell
them here. But if they had a decent tariff for
something's reach here, I mean, you're talking a twenty five

(26:05):
twenty twenty five thousand dollars kind of bottom line. But
it does a lot of great stuff on the highway.
But it's nothing like a tesla. It's not even close.
There's nothing out there all right.

Speaker 2 (26:17):
Three oh three seven one three talk seven one three
eight two five five. If if you have the start
of a problem, give us a call. If someone's giving
you the song and dance, and most of the time
that means a contractor. If you've paid money and you're
not getting results, let us know. We want to get
in on it early. And I'm dedicating myself to putting
contractors out of business who take money and cheat people.

(26:40):
Not all of them. I love contractors, trust me, but
I'm talking about the ones that take money and do
nothing in return. Now, I just have a little funny
right here, because I did some research here. Okay, today,
I swear to God, the headline on the Today Show
was there is no outbreak currently in the US of
hand virus. There is now everybody, no outbreak after and

(27:05):
the one doctor they thought had hand to virus, it
turns out when the test came back he never had it.
He had another respiratory infection. So we don't have one,
not one confirmed case, not one confirmed case of hand
to virus in the United States or in the world
right now. Not one. And people are being quarantined and

(27:29):
being isolated, right So I said, okay, that was the headline.
So now I have a headline. I have a headline.
Guess what a Bola virus disease. There is no ongoing
cases in the United States. Number two Marburg virus disease,
No known outbreaks at all in the US. Loss of fever.

(27:51):
If you're going to go on the air and just say,
what's not an outbreak, let's do it. Loss of fever.
There is no outbreak of loss of fever in the US.
Headline Nepal. It's Nepal nipah. Nepal virus infection status not
established in the United States, Middle East respiratory syndrome merse

(28:14):
not in the United States, Crimine crimine congo hemorrhagic fever
not in the US, foot and mouth disease right now,
not in the US. African swine fever not in the US.
Do you see where I'm going? We literally had headlines
today that there is no virus in the US. There's

(28:35):
no hand to virus. I mean, how they could they
They're making up headlines now because they are so they
are so hell bent on scaring the hell out of US.
I don't understand it. I hear about handavirus every single
day and there's not one confirmed case, not one. But
and by the way, while we're on this topic, does

(28:56):
anyone know because I don't know. There was a singles
gathering that was going to be for the unvaccinated and
was canceled. Have you heard about that? No.

Speaker 6 (29:03):
I saw that it got canceled. But my god, what
a dumb thing. I don't even understand it.

Speaker 2 (29:08):
They said they were getting threats, and I don't understand
that the people that were organizing. Who cares if a
bunch of people who don't want facts gets together, I mean,
honest to God, Because there are still people today who
believe that anti vaxxers are dangerous to the United States
to this day. God Mark, I.

Speaker 6 (29:25):
Always say this to you, the group of people you
know are so whacked.

Speaker 2 (29:29):
Well, what do you mean, I know, I don't know them.
I'm just reading about them. No, I don't know them.

Speaker 6 (29:33):
I just never I mean, I just never met anybody
that's like, oh, anti vaxxers are evil. Okay, here's why
I probably secluded out in Douglas County.

Speaker 2 (29:43):
No, you're not secluding. You don't seek out the other
opinions and the other things that piss you off. When
I go to our lesbians neighbor's house, everybody there is
a Democrat, and I don't hear any of them say
that wacko stuff. I was at birthday party and and honestly,
I mean there we all get along. Everybody gets along well,
and I never hear weird stuff like that. Okay, Jeff

(30:06):
in my line, am I dying? Don't people believe that
anti vaxxers were dangerous? Don't? Yeah, exactly, you know these people?
I know, I don't know you do. I know, I
don't even know them personally. I'm just talking about some
of these new sources and oh, I know, like on nextdoor.
I've read about it on Facebook. I've read people who think, oh,
you're you're an anti vaxxer. You're an like that's a

(30:27):
bad thing. I thought most people by now understood that
that vaccines did nothing. Okay, they might have cut down
symptoms a bit. It was a pre treatment if anything,
and it wasn't a vaccine. But there are people to
this day. I swear to you, there are some listening
and they think that you're dangerous if you don't believe

(30:49):
in vaccines. You are absolutely dangerous if you don't believe
in that.

Speaker 6 (30:53):
I do believe that in some fashions. I mean there's
some vaccines. I think everybody should have salute. I mean
there's no doubt about it.

Speaker 2 (31:02):
Me too. How about smallpox? No, No, I believe in vaccines.
I've always said the mRNA was not a vaccine and
it was never meant to be a vaccine for a completely.

Speaker 6 (31:13):
The Biden administration and including the Trump administration, is the
one that started. They kind of screwed us on this
because they lied to us beyond any amount ever that
I know. When it comes to public health, like if
you get the vaccine. You cannot give it to anybody,
nor can you get it. And it was all a lie.

(31:33):
It was totally complete lie. But to this day people
still believe in it. To this day, there are people
that believe in it.

Speaker 2 (31:40):
Trean. What's going on with you? Trean? What's happening?

Speaker 8 (31:45):
We talked to you last couple of weeks ago, and
my husband has been trying to work with Groundworks, trying
to get them to come back out to Okay.

Speaker 2 (31:55):
That was the issue with groundworks. I kind of remember this,
but I wanted to know what was the original issue
with them.

Speaker 8 (32:01):
The original issue was whether or not the contract that
they quoted and quoted the foundation support for the garage.

Speaker 2 (32:10):
Is this your twenty year old home? Yes, okay? And
you got Groundworks to come because there were cracks that
developed over the years and they were going to charge
you seventy thousand dollars for.

Speaker 8 (32:24):
This by sixty almost seventy thousand, and we already paid it.
The works already been done.

Speaker 2 (32:31):
Okay, So now what is your question? The work was done,
but I don't remember what the issue was after the
work was done. What's going on now?

Speaker 8 (32:40):
So the work was done and we after we talked
to you that you confirmed that the contract did not
include the garage support.

Speaker 2 (32:49):
Right, that's right.

Speaker 8 (32:50):
But my usban's been working with this Ruiz guy trying
to and in this before we called you. He said
that he will send somebody else out and do the
you know, give us the quote on the support the
garage and depending help support we need and cost and stuff.
And he said he'll he'll give us.

Speaker 2 (33:11):
Why why don't you Why don't you just get someone
else to do it? Or do you want them to
give you a discount because of the confusion.

Speaker 8 (33:19):
Well, initially we wanted them to do it because we
already have the contract with them. We already have a service.
Bring it with them, right, and so it's you do
with one company.

Speaker 2 (33:28):
And so my husband did they did they not get
back to you?

Speaker 8 (33:33):
They did not.

Speaker 11 (33:34):
Get back with him.

Speaker 8 (33:35):
He texted them, He texted him. I think he emailed
him as well, but I'm not sure if he's on
vacation or what, or is he not want to do it?

Speaker 2 (33:44):
Do you know do you know who you worked with
that I got to take a break real quick. Do
you know who you worked with on our staff? Who
did I put you with? Do you remember.

Speaker 8 (33:53):
No, but Adam called me and then I emailed you
this morning, and AX is the one that find Tom.

Speaker 2 (33:59):
Okay, good, hold on, we'll come right back to you.
Hold on, go with a sure thing Denver's best rufer
excel roofing dot com. You don't pay a cent until
you're contenth time for an insurance check up free no
obligation comparison call Compass Insurance paying too much your coverage

(34:21):
at dozens of insurance companies find out now three O
three seven seven to one help. You'll think you're his
only customer when you choose Frank durand the real estate
Man dot com to list your home with Remax Alliance
three oh three nine two zero sixteen twenty two. Hi
Tom Martino here, Oh my goodness. When I mentioned the

(34:42):
Etseel being a flop and I said it was way
before my time, I had people text me Tom it
was from nineteen fifty eight to sixty nine, so you
were around, Yes, I was. I guess what I meant
was it was before my driving time, But to be honest,
I thought it was way older than that. I did
not realize the Edsel came out in nineteen fifty eight

(35:06):
and went to nineteen sixty nine. Anyway, Jack, welcome to
the show. What's going on with you and tre Anne
on your contractor we're gonna call him? Where Jack's gone? Okay?
He wanted to know where do you get an RV crushed?
In fact, where do you get anything crushed? Jeff, Jeff Vick?
Do you know have you ever crushed anything?

Speaker 4 (35:24):
I've never? Well, now I take that back. There was
a salvage yard down off of Evans and t hone
that would accept vehicles and crush them.

Speaker 2 (35:34):
So do you have to pay for that or do
they do it? You crush weight? They actually give you recycling,
so you get paid for it. And when they crush
a vehicle do they just crush it as it is?

Speaker 4 (35:45):
Or do they take Yeah, we actually used to load
up our roun.

Speaker 2 (35:48):
What do they do with the fluids and all that stuff?

Speaker 4 (35:49):
That's the empty amount? They do actually capture those.

Speaker 2 (35:52):
So they capture the fluids and then just crush them.
They crush them, and then what happens after their.

Speaker 4 (35:58):
Crush do you take it off for recycling?

Speaker 2 (36:00):
Do they just melt down the whole bunch?

Speaker 4 (36:02):
I haven't been part of that, but I know it's recycled.

Speaker 2 (36:05):
Holy crap. Okay, people are by the way tran. We're
gonna call the contractor and simply ask them if they
want to bid the job. Here's here's my thought on this,
and we have to take a break. We'll come right back.
My thought is this, if this company is being sketch
on giving you a bid fright from the beginning, I

(36:27):
would not use them. It's pretty clear they're done with
the contract and they're not getting back to you. You
can hire another company to do it. We have more
coming up, Jack about crush RVs will be by wrapped
right back to you. Go with a sure thing Denver's
Best roofer Excel Roofing dot com. You don't pay a
cent until you're content. Time for an insurance check up free,

(36:52):
no obligation. In comparison, call Compass Insurance. Pay too much
your coverage at dozens of insurance companies find out now
three three seven seven to one help. You'll think you're
his only customer when you choose Frank durand the real
estate Man dot com to list your home with Remax
Alliance three oh three nine two zero sixteen twenty two

(37:16):
ripped up. You don't have come run ins as we can.
Shooter's gonna help. Come man, this is the Troubleshooter Show.
No Tom Martine kello, I'm Tom Martino, and we're here

(37:38):
to help you. Solve your problems, answer your questions, take
your complaints, make your life a little easier. Today's Carday,
but you can call about anything. And right now Jack
is on the line. Jack, this is interesting. I made
a couple of calls and check some stuff out here,
and I have to tell you there are no places
that actually take RVs to be crushed, okay, because there's

(37:59):
two chilling me. There are too many things involved, and
too many fluids and gases and all kinds of other things.
They will not crush them. But that doesn't matter. If
your goal is to get rid of them. You can
sell them for salvage.

Speaker 6 (38:15):
But you can't just drive up just or just park
it in downtown downward.

Speaker 4 (38:20):
Probably the easiest way, when you hear it, put the
cars for kids and the wee buy jack cars. They
pick up RV's running or not.

Speaker 2 (38:26):
They did no go ahead, Jack, go ahead.

Speaker 10 (38:30):
All the places they had on the all places advertised
on the Google. I've called almost every one of them.
I did as far as ninety.

Speaker 6 (38:37):
Okay, did you call like Jeff said, cars for kids?
Did you call them?

Speaker 10 (38:42):
No? Not that one. But it doesn't roll away, you know,
no wheels on it. And I can't put wheels on it.

Speaker 2 (38:47):
Oh oh, I didn't know that part. I didn't know that.
That's a big difference. Yeah, yeah, yeah, Then these guys
are out. I was going to say, there's a place
called colaw co la w colaw RV, and there's another
one called that's good. He's gonna have to pay to
get rid of it, right, and the other one is
r V salvage go ahead.

Speaker 10 (39:09):
And I gotta say, Mark, you got bro?

Speaker 2 (39:13):
I'm sorry, did you get it? Okay?

Speaker 5 (39:16):
I think our client Taile's fading by the day.

Speaker 6 (39:21):
Wait, in the last week I have heard the S
words so many times at this point.

Speaker 5 (39:26):
I don't know why.

Speaker 2 (39:27):
No, we have. We have had the S word the
other word for crap we've had on this show. People
try to get a jack, you gotta gotta, we gotta.
We can't have that word on here here. Let me
put it to you this way. You're not going to
find anyone to come pick up an RV that you
can't roll. It's I don't know what you're gonna do

(39:47):
with it? What would you do with it? I mean,
how did it get to that stage? But you're not.
I don't know how you get rid of it. I
really don't know. There must be some people with a
tow truck that'll come for salvage right and take that.
Maybe you should call RV a salvage. Call RV salvage
and see if they'll pick it up. It says here,

(40:10):
RV salage. Let me see about us inventory, how to sell,
hold on, how to sell Yeah, give them. You should
give them a call. Accept. They're not around here. I
don't know how they even do it. They're not. I
thought they had an office here. They don't even have
an office here. Why are they advertising here? I don't know. Man,

(40:33):
this is a tough one. If anyone can tell us
what do you do with an RV that's sitting on
your property, I guarantee you I could roll away as
long as he's got money to pay for it.

Speaker 5 (40:46):
I can tell them people that would figure it.

Speaker 2 (40:49):
Out come and get it. Okay.

Speaker 6 (40:51):
Scott, our excavation guy that I love, he's got all.

Speaker 5 (40:54):
The appointment to pick up anything.

Speaker 6 (40:57):
He'd have to rent a big bed in order to
pick it up, drop it on. It's gonna cost a
lot of money, but there's definitely ways to get it done.

Speaker 2 (41:05):
Jack, I guess if you're willing to pay someone to
come get it, how many do you have? Did you
say you had two of them?

Speaker 10 (41:13):
No, just to warn but I got like two hundred
bucks to spend on the.

Speaker 2 (41:17):
Not gonna happen. No, No, I don't think they. I
don't think they would tow your chevy shive? How many?
How many feet is this one, Jack that you have?

Speaker 10 (41:26):
Like twenty four feet? It's a cab over and.

Speaker 2 (41:29):
And it has no it has no wheels on.

Speaker 10 (41:33):
It, well as wheels, but they're old, ladated.

Speaker 2 (41:38):
You know, there's no tires.

Speaker 10 (41:41):
It could have work.

Speaker 2 (41:42):
Again, no transmission can't.

Speaker 6 (41:45):
I'm guessing he's looking at no doubt one thousand bucks.

Speaker 2 (41:48):
So uh.

Speaker 6 (41:49):
The trailer park hopefully I'm buying up in Nebraska, has
got a bunch of old trailers on it. I mean,
dilapidated pieces of crap that I got to get rid of.
I mean you're somewhere around you know, if you're getting
rid of twenty thirty at one time, you're up around
maybe about two grand each and that's basically what he's
talking about.

Speaker 10 (42:08):
Wow, I don't have twenty or thirty.

Speaker 2 (42:11):
Yeah, he doesn't listen.

Speaker 10 (42:12):
And I have maybe three hundred dollars to spend to
get it out of there. Hey he just.

Speaker 6 (42:17):
An hour from now, you're going to have a thousand, right?

Speaker 2 (42:20):
I No, seriously, I don't know. I don't know if
anyone was going to come get a twenty four foot
So you're talking, you're talking a full day's work, and
I don't even know where. You don't some one with
a flatbed can come and get it.

Speaker 10 (42:33):
They just kind of drag it up there. Come on,
they get it to my car illegally.

Speaker 2 (42:36):
I'm dragging where on a flatbed on the flatbed. He's talking,
Oh oh oh, you get it on a flatbed and
tow it away. But that's more than three hundred dollars
just to show up is going to be free?

Speaker 6 (42:47):
Where do you when you say you tow it away?
Where do you toe this thing for free salvage? What
Southage Yard would take this.

Speaker 10 (42:56):
Downtown Denver? Man, that's the goal. No, just Sally Yard.

Speaker 4 (43:01):
Taking it downtown. You're to drop it off on the street.
The Whulestle mov into that thing.

Speaker 6 (43:05):
Yeah, that's what I was going to say. But you're
not going to find a tow truck driver that's going
to do that.

Speaker 10 (43:10):
Yeah, I've got a cop come knock on my door
to this retra to me. Then you messed up.

Speaker 2 (43:15):
Yeah, you're not going to get rid of it for
three hundred dollars. I mean you might get a tow truck. No,
I mean, and where is it that you have to
get rid of it? You can't just bury it. I
mean where I'm just kidding right up and Jewel, Federal
and Jewel that's where it is.

Speaker 6 (43:31):
Well, I mean, anybody out there listening, did you they
can knock it out for three hundred bucks?

Speaker 2 (43:36):
Did I mistake? Maybe? I maybe I'm mistaken. Did you
say it did have a good transmission or no transmission?

Speaker 10 (43:44):
It's got a transmission that when we were driving it,
it only had three thousand miles on a rebuilt guarantee
of ten thousands. It died.

Speaker 2 (43:52):
The motor died, Well, let's find a tow truck. They
can drop it off the Jeff's play. No, No, there
might be a if he's got a good transmission, and
that has value.

Speaker 10 (44:01):
Because it's got a good and a four fifty more
Tornado motor in it.

Speaker 5 (44:04):
You know what, all right, I'm going to make I'm
going to make a call to somebody.

Speaker 2 (44:08):
But you said that the engine went out right. You
went the engine went out right?

Speaker 10 (44:11):
He did. But you know, I'm no mechanic. It went
out with me, Nichol and diamonded together ran forever. It
didn't like totally die.

Speaker 2 (44:19):
How many miles on it? How many miles out of
that engine?

Speaker 10 (44:21):
Only like sixty on a dominer?

Speaker 2 (44:23):
Man only has that? What on it? Fifty thousand? What
year is it sixteen thousand and sixty thousand? Well, it's
in RV.

Speaker 12 (44:31):
I mean, did he say where it was parked?

Speaker 2 (44:33):
Is it private Denver somewhere? No, it's not public.

Speaker 6 (44:36):
It's I'm calling my man JJ. I'm going to see
what JJ says.

Speaker 2 (44:39):
Where is it parked at? Again?

Speaker 10 (44:43):
Pedrol and Jewel area. But it's in the neighborhood and
of mine. Let me park it. I lived there for
a year, got to get it out.

Speaker 2 (44:50):
He's starting to take some slack over it being there.

Speaker 10 (44:55):
Well, I'm not going to just that. I mean, they're
nice to let me have it. As long as I did.
I paid rant yet man, but trip place, they want
it out. They got to get it out. I got
to get it out more.

Speaker 2 (45:08):
And then, by the way, the transmission, Jeff, Well, what
kind of transmission is it? You say it was it's a.

Speaker 10 (45:18):
Dodge Caravan crossover van, the caravan.

Speaker 2 (45:25):
If it had a good transmission, would it be would
it be worth anything.

Speaker 4 (45:29):
To see those transmissions anymore? So there's no there's no
need for it, there's no market for it.

Speaker 2 (45:34):
Yeah, Jack, Mark's making some calls and we'll see if
anyone knows I mean this thing.

Speaker 6 (45:41):
We're gonna know in a minute, JJ Scott somebody. He's
got a buddy that's got a truck made for this.
It literally like what this guy was saying, it'll just
drag it up. It doesn't care. Then where will he
put it?

Speaker 2 (45:51):
Well, it's all going to be up to him. He's
calling the guy who's going to come back with a quote.
All right, So we'll get you a quote, Jack. But
I wouldn't hold out any hope for being three hundred.

Speaker 6 (46:01):
Yeah, what do you think I'm guessing? What's the over
under on this? Let's say over under five hundred bucks.
I'm going with the over.

Speaker 4 (46:07):
I'm going over about you.

Speaker 2 (46:08):
It's definitely over five hundred bucks.

Speaker 5 (46:11):
Damn, we're gonna find out.

Speaker 2 (46:12):
I think it'll be around one thousand or more.

Speaker 4 (46:14):
I mean I had a guy told a jeep in
he was two miles away from the shop, and that
was two hundred and forty bucks.

Speaker 2 (46:19):
Yeah, I know it's crazy. Towing is crazy. Well, everything's
crazy anyway. Three o three seven one three eight two
five five renew Home Innovations the most beautiful Italian porcelain
walking showers. They'll do it in two or three days
and it's accustomed to you. Then you have a year
to pay with no interest three oh three nine's or
a four two thousand Go with a sure thing Denver's

(46:44):
Best roofer Excel Roofing dot com. You don't pay a
cent until you're content. Time for an insurance check up free,
no obligation. In comparison, call Compass Insurance paying too much
your coverage at dozens of insurance companies find out now
three all three seven to seven to one help. You'll
think you're his only customer When you choose Frank durand

(47:05):
the real estate Man dot com to list your home
with Remax Alliance three oh three nine two zero sixteen
twenty two. Hi Tom Martino here, Welcome to the show.
Three oh three seven one three talks seven one three
eight two five five. So Sam's got a comment on

(47:27):
the RV. Go ahead, Sam, what about getting rid of
an RV that doesn't have that can't be driven.

Speaker 9 (47:35):
Well, my experience was I had an RV over in
the Blackhawk area, parked in an empty lot there that
a friend of mine left. Uh, it got hail damage.
So I got damaged to the point where it didn't
make any sense to try to fix it up. Tires
were rotting out. You have several flat tires. Yeah, so

(47:56):
that kind of gives you an idea. I could not
find any place that would take it except there was
a Selvy yard, oh near Firestone, but he will charge you,
if I remember, about one thousand dollars to take it.
And that's the only place that I could find that
might even take it. But I finally ended up and

(48:18):
I checked with you know a lot of the dumps
in the area Colorado Springs, quest somebody would take it, Okay,
So what I did is I put it up to
cars for kids, just on the chance. Yeah, they went
ahead and put it up for auction. They had me

(48:39):
send pictures and then I told him it was driveable,
but you know, had flat tires. They put it up
for auction. Some guy in Nebraska bought it because he
didn't care about it being an RV. He just wanted
to frame. The motor only had like fifty six thousand miles,
you know, it would run. The guy came down from Nebraska.
He brought tires and he put tires on it and

(49:05):
drove it off and I got all that done for free.

Speaker 2 (49:08):
Wow.

Speaker 9 (49:08):
It was the And it took me a couple of
years of researching trying to get rid of it.

Speaker 2 (49:14):
You just ran right possible?

Speaker 10 (49:17):
Yeah, but they did run.

Speaker 9 (49:18):
Yes, that was the difference.

Speaker 5 (49:20):
So the guy put tires on it and literally drove
it around right.

Speaker 9 (49:25):
Yes, yes, it hadn't been It hadn't been driven for
like three years. So he brought like three tires already
on the rim. He pulled the flat tires out, put
them on there, you know, put oil in a checked it.
He started it.

Speaker 2 (49:40):
Up, but he didn't ultimately wanted to drive. Mark, he
wanted to. He wanted the frame or something, right, didn't
you say that, Sam?

Speaker 9 (49:48):
Yeah, Yeah, he was just gonna tear it down and
use the frame and build it into some type of construction.

Speaker 6 (49:54):
You know, that would actually be a cool project. It's
past my day where I'd want something like that. But
you take an actual big frame from an RV, something
really sturdy and good, and kind of build your own.

Speaker 2 (50:07):
Yeah, well a lot of people do that. But put
a mini house on it for that. You'd be amazed
at how many people restore r v's. That's a big,
big deal.

Speaker 6 (50:16):
I think a good spartan chassis. I mean, like really
a good six hundred horsepower power train and nothing but
the metal. I mean, I think you're looking at six
hundred grand for sure?

Speaker 2 (50:25):
You are, for sure you are. Anyway, Debbie, welcome to
the show. What's going on? Debbie?

Speaker 3 (50:33):
Oh?

Speaker 13 (50:33):
Yes, I I'm.

Speaker 14 (50:36):
Brightly Implant Studios.

Speaker 2 (50:39):
Now what is it? What is this for? Teeth in plants?
Tooth in plants? Okay, so what happened? What went wrong? Well?

Speaker 14 (50:49):
They I just found out this week that they're closing
their offices.

Speaker 2 (50:56):
Now now this was called Brightly Implant Studios. Did you
pay up front? Yes?

Speaker 14 (51:02):
I sure did.

Speaker 2 (51:03):
Oh no, how much did you pay? Debbie?

Speaker 13 (51:07):
Oh?

Speaker 14 (51:07):
Several thousand dollars? And I have completed a lot of
my treatment, but the actual implants I haven't gotten that yet.

Speaker 2 (51:15):
Well, you let me ask you this, but you paid ahead.
In other words, right now, you're not even you didn't
get enough work, right? You still have a lot to
go right.

Speaker 13 (51:25):
Right?

Speaker 14 (51:25):
I still have the implant. So it's about sixteen hundred
dollars that they owe me and I haven't haven't gotten
a refund.

Speaker 6 (51:33):
It looks like it looks like they were acquired by
revealed dental partners, at least the ones here in Colorado.

Speaker 2 (51:40):
Have you reached out to them?

Speaker 14 (51:44):
No, I haven't.

Speaker 2 (51:46):
Let's give her that. I don't know if they just
bought the assets, I don't doubt they would buy the obligation.
So you're saying that you paid upfront for implants and restorations.
You got the implants, but you did not get the restoration.
Is that right?

Speaker 13 (52:04):
Right?

Speaker 14 (52:04):
I had, I had like a sinus list and a
phone grass, but I haven't gotten the actual implant.

Speaker 2 (52:11):
Oh, you didn't even get the implan, So you got
there's a lot of work still to be done. Now,
why way, she said two thousand dollars? How'd you come
up with that price? I thought? She said sixteen. How
much did you say they owe you sixteen hundred or what?

Speaker 14 (52:24):
Yeah, that's what they're saying. They'll be refunding me because
of not actually getting these inplme.

Speaker 2 (52:30):
And how did they put a price? It was so,
how much did you pay them first? How much total
did you pay them?

Speaker 14 (52:36):
It was like six thousand dollars something like that.

Speaker 2 (52:39):
Okay, and they sign money. Okay, and they say they've
done most of the work is what they're saying, most
of this they have completed.

Speaker 10 (52:47):
Yeah, so okay.

Speaker 5 (52:49):
Listen, it's saying right here. Listen, listen, listen.

Speaker 6 (52:52):
Revealed Dental Partners is legally responsible for fulfilling outstanding patient contracts.
Oh yeah, so they must have. It must have been
a full buyout. So it says, contact your local office first.
If your local clinic is still open under the Brightly
or Reveal name, such as the one at the Littleton,

(53:13):
Colorado branch, call them directly. If not, contact corporate.

Speaker 14 (53:20):
And what is that corporate number?

Speaker 5 (53:22):
Let me look for you. Okay, fill some time there, tommy.

Speaker 2 (53:26):
Okay. So here's the deal. Folks, don't pay up front
ahead of time. You pay as you go. You can
make a small deposit, but you should not pay for
everything up front. You end up in trouble. I mean,
this is a common theme on this show. And Debbie,
I know you know now, but I'm talking to people

(53:48):
listening right now, so they know you really and truly
need to pay as you go. I mean, too many
businesses are taking money and they're going out of business.
Hold on and we'll get that number for you.

Speaker 6 (54:00):
Okay, yeah, here it is ready, you're ready. Here, it
is ready, ready, ready, go ahead. Five one two three
three seven two three one six five one two three
three seven two three one six. That's their central operations,
their primary administrative practice management number.

Speaker 13 (54:24):
Okay, great, there must.

Speaker 2 (54:25):
Be there are a lot of people probably affected by this,
So let's talk about this. Mark. Yeah.

Speaker 6 (54:30):
They they bought the whole thing man the old kid
in Kaboodle, and and was Brightly I don't remember hearing
Brightly advertising?

Speaker 2 (54:38):
Were they a popular Debbie? Let me ask you something
real quick, Debbie, where where did you find out about Brightley?
To begin with? Because I've not heard of that name before.
Were they popular through search? Okay? And and they promised
you the bone graphs, the implants and the restorations all

(54:59):
for one right, that's correct.

Speaker 6 (55:02):
Okay, well Mark just said that reveal will probably I
would not. They're definitely handling it.

Speaker 2 (55:09):
I would definitely not take sixteen hundred dollars because if
they did not even get to the to the implant part.
My god, that's the screw that goes in there. They
just did the bone graphing right now, my understanding. I
mean you've had an implant? Yes, what was it all? Okay,
well it was about twenty eight hundred dollars? And how
long it goes on? Ten years ago? No, not that

(55:31):
long ago. They're about right now, they're about three grand.
Was why would she spend six then? No, she had
to have bone graphs and a bunch of other stuff. Oh,
I got you see if they do bone restoration when
and the bone's not good enough for the screw graph,
that's right, I got it. Denny gets costly. Right, So
you do the bone graph, you have to wait for

(55:52):
that to heal. Then you come back and you get
maybe more bone graph or they do the implant and
why why does it get there?

Speaker 6 (56:01):
So I understand, Okay, you might need a root canal,
so they do a root canal.

Speaker 2 (56:06):
Yeah, but you might even need a cap so I mean,
why why would you need that? Okay, a root to
put a cap on? You do a root canal instead
of an implant. Okay. A root canal is done when
the structure of the tooth is sound, but the top
and the crown and the nerves are all shot or decayed.

(56:28):
So they hollow it out, so you have a hollow
root and then they fill it and so that becomes
technically your implant. Okay, got it. And then they then
they can even put a cap on that. You call
it a cap. They call it a restoration. Right, They
put the new tooth on top and screw it in.
Now that's a that's a root canal. If you do

(56:50):
a implant, it's the same thing, except except they don't.
U why would you do that? Why would you? Because
your root is not good enough now and it's too
rotten to fill, and also the bone has deteriorated and
they have to build up the bone. There are many reasons.

Speaker 6 (57:09):
Also then or if you knocked it out, like if
they had to yank the tooth out altogether, you'd have
to do.

Speaker 2 (57:14):
An x plant. Also, mark a lot of people go
straight to an implant because so many of these root
canals fail. They just the root canals have a high
percentage of failure because if you have just one little
a piece of decay left in that root, it confesster

(57:38):
in there for years and cause you problems. A lot
of people are opting to go straight to the implant
right now, and they're not doing the root canal. I'm
Tom Martinez. We have more coming up. Three zero three
seven one three talk seven one three eight two five five. Hey,
water Pros will get you the best drinking water at

(58:01):
the best price. Just remember that. That's all you need
to know. Reverse osmosis at the kitchen sink. They have
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if you want a tankless model where the water comes
out of the main faucet, it's just eighteen hundred dollars
fully installed. That's Waterpros dot net three oh three eight

(58:23):
six two five five five four. Go with a sure
thing Denver's best roofer Excel roofing dot com. You don't
pay a cent until you're contenth time for an insurance
checkup free, no obligation. In comparison, call compass insurance paying

(58:43):
too much your coverage at dozens of insurance companies. Find
out Now three oh three seven seven to one. Help.
You'll think you're his only customer when you choose Frank
durand the real estate man dot com to list your
home with Remax Alliance three oh three nine two zero
sixteen twenty two. Hi Tom Martino here, Welcome to the

(59:04):
show with Major Mark Major. We're taking your calls, problems, questions, complaints.

Speaker 6 (59:08):
You know if you join us on YouTube. We got
some guests in studio. These guys are great time they've
been listening. How many years, Matt, have you guys been listening?

Speaker 2 (59:16):
Forty? He said, for almost forty, almost forty that's about
the whole time. He's been here forty five years. So
you grew up here. But now you guys are in Texas.
That's right.

Speaker 15 (59:26):
My folks are still here. We moved out to Texas
twenty years ago. Been great, but we love getting back
to college.

Speaker 2 (59:31):
Were in Texas.

Speaker 4 (59:33):
We're just north of Dallas.

Speaker 2 (59:34):
Yeah, it's like where everybody is there. They came out.

Speaker 6 (59:38):
They were part of some of the listeners and friend group.
We had to Metallic in Nashville last year. Oh, very cool.

Speaker 2 (59:44):
Yeah, Steve wants to make a comment on implants. I
talked about implants and how a lot of people are
opting for implants instead of root canals. What do you
have to say, Steve.

Speaker 16 (59:57):
I've got three implants, and I'll know ever do another
rot canal because it's just miserable if they fail.

Speaker 2 (01:00:03):
I know, And you know, I just had one done
after having one failed years ago. I just had another
one done and it's the pain's not going away, and
I'm positive they didn't get it all.

Speaker 6 (01:00:13):
I'm positive I've got one right here, and I've never
had a problem with it. It's probably i don't know,
maybe fifteen years old. A root count, a root canoe.

Speaker 16 (01:00:23):
That's good for They had to do a boneum, yeah,
bone graph. Yeah, they put pig bone in there.

Speaker 2 (01:00:30):
Wow, pig bone in Wow. That's something. I had a
graph done with a plastic. There was some kind of
plastic they build it up on it.

Speaker 10 (01:00:41):
Mine.

Speaker 16 (01:00:41):
It was about five or seven years ago.

Speaker 6 (01:00:43):
So but wait, so he said he'd never get a
root canal, and I can understand why. I just got lucky.
It sounds like, but so normally, I'm not saying anything crazy.
If you need a bone graph of some kind, or
even if you don't. My understanding is an implant still
takes a long long time.

Speaker 2 (01:01:01):
You don't go in and leave three hours later, you're
not supposed to.

Speaker 16 (01:01:05):
This was almost a year.

Speaker 2 (01:01:07):
See that sounds like a nightmare. Mark do you have
a mark gap for a year? That's almost a year
because of the bone graphs.

Speaker 16 (01:01:13):
They put a temporary cap on the top of Yeah,
got it, but the bone graph thing going and they
make sure that that's good, and they wait three months.

Speaker 2 (01:01:21):
Or how much were you all in? Oh?

Speaker 16 (01:01:26):
The first one was two thousand and the rest is.

Speaker 2 (01:01:29):
That with or without insurance.

Speaker 16 (01:01:33):
You know, I couldn't tell you. I don't think I
had insurance.

Speaker 2 (01:01:36):
Okay, I got now. But what Steve is saying is
bone graphs are a whole different story. That's what takes
the time. It's not the implant. If you did a
regular implant and did not need a bone graph, they
would do the extraction first. Sometimes they can do the
extraction and the implant in the same setting, but they
don't like doing that. The implants in a day do that,

(01:01:58):
they're not good. What you want to do is you
get the extraction, You let that heel about a month,
then you go back for the implant and you let
that heel for a little while. Then you do the restoration,
which is the tooth. It's actually the cosmetic tooth which
gets screwed on or attached to the implant. So you
have three stages, the extraction, the implant, and the restoration.

(01:02:22):
And again, I am sorry I had this root canal done.
It might be one of the reasons I'm having problems
right now. I am telling you that when it fails,
it can give you major problems. You feel like, I
don't know, you don't know what it is. Your sinuses
can get infected. Even it's a bad deal if you

(01:02:42):
have one fail and a lot of people, as I said,
are opting straight for implants. Let's talk to Linda. Linda,
welcome to the show. What's going on? Linda?

Speaker 13 (01:02:56):
Well, Tom.

Speaker 1 (01:02:57):
In December, another couple and my husband and then I
went to Germany for the Christmas markets. We were there
three wow And we started out in Munich and uh
did the Christmas markets and we bought some little trinkety things,
you know, like the wooden smokers and Santa on a

(01:03:17):
little sled. I mean, they were all small things. Across
from our hotel was the d H l shipping place.
So we decided rather than carry these things around with us,
we just shipped them home. Well, we waited in a
long line, had everything all packed up in a small box.
And it cost us, oh gosh, like one hundred dollars

(01:03:38):
to ship this back.

Speaker 2 (01:03:40):
But that was what exactly what were what were you
shifted shipping, Linda? What were you shipping?

Speaker 1 (01:03:48):
Just like you know, little wooden smoker figurines?

Speaker 2 (01:03:52):
Oh, got it?

Speaker 1 (01:03:53):
Incense on in it and you know, light it and
the smoke comes down. Okay, Christmas of things that you
would give for gifts.

Speaker 2 (01:04:02):
Got it.

Speaker 13 (01:04:02):
And you know, we.

Speaker 1 (01:04:03):
Didn't anticipate it was going to cost more than what
the little deals cost. But anyway, on twelve sixteen, I
got an email or from DHL that said I needed
to make an additional payment of two hundred and fifty
five dollars forty nine cents to cover the import check.

Speaker 2 (01:04:28):
That's right, that's right, yeah, yep.

Speaker 1 (01:04:30):
And so they said if I didn't pay it within
seven days, you know, then they would ship it back.

Speaker 2 (01:04:38):
And now, Mark, do you know about this? Have you
shipped things?

Speaker 13 (01:04:42):
Oh?

Speaker 6 (01:04:42):
Yeah, this happens. I mean it's very normal. I mean,
this is just how it works. The carrier is the
one that picks it up. Here's the deal though, Here's
what's different now than it was three years ago. Tariffs,
So depending where it came from, she said, Germany on
whatever it is. I don't know how those are classified,
like a snow lob or whatever, but it could have
one hundred percent terrify on it.

Speaker 2 (01:05:03):
So I mean, it is what it is. So how
much total was all the shipping and tariffs and fees altogether?
How much was everything?

Speaker 1 (01:05:13):
So just one thing? When I got back, I disputed
it because I had to make that payment or they'd
send it back to the hotel which was the only
address I had to put down for where it came from,
and so I paid the two fifty five forty nine.
I disputed it when I came back on the twenty second.

Speaker 2 (01:05:33):
Well on what grounds? On what grounds? Did you dispute
the hell of it? But go ahead? What happened?

Speaker 1 (01:05:39):
I disputed it because it was stupid.

Speaker 2 (01:05:41):
Yeah, I get you. I would just be I like
where she's going. But what happened? I'm sure they turned
it around on January.

Speaker 1 (01:05:48):
On January eighth, why I got an email from them
regarding this and said that they had looked at my
case and they were going to process one hundred and
fifty fifty six dollars in one cent credit card refund
and to allow thirty days. That was January eighth.

Speaker 5 (01:06:07):
Yeah, then they turned it around, right.

Speaker 2 (01:06:09):
Yeah, that's a common Yeah, they do that all the time.

Speaker 3 (01:06:13):
Five.

Speaker 1 (01:06:13):
I called and said, hey, what's the deal, and so
Jalen said, oh, I'll escalate that. Then on four to
twenty one I called k and she said she would
escalate it. So here it is May and I don't
have my one hundred. I don't think I should have

(01:06:33):
had to pay anybody.

Speaker 2 (01:06:34):
I don't Linda, Linda, listen eight, Linda, you understand disputes
are not automatically ruled in your favor.

Speaker 6 (01:06:42):
Right, You're going to lose this dispuit, right, You're simply
going to lose this one.

Speaker 2 (01:06:48):
And that's that's what I'm saying. Just because you dispute,
it doesn't mean that you don't own.

Speaker 6 (01:06:54):
There is good news here though. What so, Linda, did
you finally get the product?

Speaker 16 (01:06:58):
Yes?

Speaker 7 (01:06:58):
Or no?

Speaker 13 (01:07:01):
Yeah?

Speaker 6 (01:07:01):
I got the product now, But hold on, if you
take the cost of the product, the cost of the
original shipping, and the taxes and tariffs?

Speaker 2 (01:07:09):
How much do you have in it total? You know,
I didn't see five hundred bucks. What are we talking?

Speaker 3 (01:07:19):
Yeah?

Speaker 6 (01:07:20):
Okay, so you have a very beautiful, expensive ornament that
you got from Germany that you can brag about.

Speaker 2 (01:07:28):
Yeah, but hold on, Linda, What I want to know
is this. Okay, let's just break it down. How much
total shipping with all the tariffs and everything, not the
product itself, but how much total in the shipping? How much?

Speaker 1 (01:07:42):
Well, there was a two fifty five forty.

Speaker 2 (01:07:44):
Nine, and I'm not going to add on the air.
Just I'm not going to add it up on the air.
You don't know how much the total is then.

Speaker 1 (01:07:50):
Right, I was looking to see how much. It looks
like I paid one hundred and sixty seven forty one
to ship.

Speaker 2 (01:07:59):
That us the two fifty right, yeah, okay, so listen,
so you're four.

Speaker 1 (01:08:05):
Hundred dollars said they said that they reduced it and
that I would get a credit of one hundred and
fifty six oh one.

Speaker 2 (01:08:12):
It was approved, But who approved it?

Speaker 1 (01:08:17):
Dhl Okay, I have a case number and invoice number
and air bill and the email.

Speaker 2 (01:08:25):
Let's put a deputy on it. When you say you
disputed it, Linda, did you just dispute it with your
credit card or with DHL?

Speaker 1 (01:08:33):
DHL okay, I.

Speaker 2 (01:08:35):
Was mistaken then, I thought you were disputing it with
your credit card, so you I have.

Speaker 1 (01:08:41):
A dispute case number with DHL.

Speaker 2 (01:08:43):
Okay. Good. Now, did they indicate to you that you
won the dispute and they were going to give you
some money back? Yes, let's put chopper on them.

Speaker 1 (01:08:52):
The first paragraph says, in response about the referenced way bill,
we have issued a credit.

Speaker 2 (01:09:00):
In so that's let's put chapper on it.

Speaker 6 (01:09:02):
We both thought that you were talking about your credit
card as far as a dispute gusts Linda.

Speaker 2 (01:09:07):
Okay, then then we're gonna have someone called DHL for
you and try to shake that loose. If they've they've
already ruled in your favor and said, okay, we're going
to give you a partial refund. Okay, So hang on
a second. We're gonna give this to somebody to work
on it. Okay, Linda, I got to take this right.
Thank you very much. Go with a sure thing Denver's

(01:09:29):
Best roofer excel roofing dot com. You don't pay a
cent until you're content. Time for an insurance check up free,
no obligation comparison call Compass Insurance paying too much your
coverage at dozens of insurance companies find out now three
oh three seven seven to one help. You'll think you're
his only customer when you choose Frank durand the real

(01:09:51):
estate man dot Com to list your home with Remax
Alliance three oh three nine two zero sixteen twenty two.
Hi Tom Martine, You're a troubleshooter three O three seven
one three talk seven one three eight two five five.
So basically, Trient, are we still on with her? Right?

(01:10:14):
We were? Uh? Okay, did you call the contractor?

Speaker 4 (01:10:18):
I did not.

Speaker 2 (01:10:18):
She just says you wanted to directly, right, So, Trian,
I think this contractor obviously did you try calling acts
or did you not try or what did you do?
I wanted to have somebody call them to see if
they're going to give her a bit or not. But
I would go with someone else if I were you, Treane,
What exactly did you have done by this old contractor?

(01:10:42):
And I don't know for the life of me why
they did not include that other stuff for you? Why
did they not include that other stuff? Do you know we.

Speaker 8 (01:10:53):
Don't know, Tom, We just know that we wanted them
to come over and take care problem.

Speaker 2 (01:10:59):
Of your foundation.

Speaker 8 (01:11:00):
Basically, yeah, and so you know we were expected that
and when we talked to you and your team, that
is not part of the contract.

Speaker 2 (01:11:09):
Well, when we read the contract, we have to be
honest with you. When we read that contract, it truly
wasn't part of the contract that we could see. It
was vague and what was it. I'm sorry, Okay, they
were doing some stabilization of their foundation and they paid
seventy grands. Oh, I remember this. The garage are somewhere,
So the garage was not included.

Speaker 6 (01:11:30):
I ripped through that contract left and right. There was
nothing about the garage and what they were going to
do on it.

Speaker 2 (01:11:35):
That's right. But so it's a three car garage. It
was separate from the main contract. And she said, well,
can they at least give me a bit on it
and give me a good price, And they're obviously not responding.
They're done with you. So I don't know, but we
need someone good and we used to have some great
engineers that did stabilization on a referral list, and I'm
not sure if we still have what exactly needs to

(01:11:57):
be done on it. I think some peering or probably
probably some peering. I think we used to have, as
I said, some really good people. Hold on, I might
have someone. Yeah, and if not, I'm still going to
give you a recommendation. Yeah, yeah, yeah. Foundation repair I'm
looking too, Mark and so we had some great people.

(01:12:19):
Right now we have terrent construction. They say they do it.
That's who I was going to look up.

Speaker 6 (01:12:24):
This guy has done a ton of commercial work and residential.
I met him for the first time. Structural repairs and
foundation they do. He's really good. Give terror and a call,
he'll come out, give you a free quote.

Speaker 2 (01:12:36):
He said, three oh three eight seven Yeah, yeah, three
oh three eight seven seven zero seven seven to two
and drop our name.

Speaker 6 (01:12:49):
I think he'll give you a you know, a discount too.
But he's a really cool guy. He's done a ton
of these. This guy, by the way, time we're going
to have him in about a month. But he's finally
we found a good concrete guy. Now we have another
guy on here. But Tarn can do jobs like da
or he can do your driveway. I mean, this guy

(01:13:10):
he's got to set up going. Oh that's great.

Speaker 2 (01:13:12):
So if anybody listening needed that for stabilization. Three oh
three eight seven seven zero seven seven to two. I'm
Tom Martino with the crowd here. We have a studio full,
and we'll introduce our guests coming up. Plus you can
call at any time three to three Martinez and a
special electrifying break go with a sure thing Denver's best

(01:13:34):
roofer Excel Roofing dot com. You don't pay a cent
until you're content. Time for an insurance checkup free no
obligation comparison call Compass Insurance paying too much your coverage
at dozens of insurance companies find out now three oh
three seven seven to one help. You'll think you're his
only customer when you choose Frank durand the real estate

(01:13:56):
Man dot com to list your home with Remax Alliance
three all three nine two zero sixteen twenty two.

Speaker 4 (01:14:07):
Ripped news So you don't have.

Speaker 14 (01:14:15):
Come running.

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Just as fast as we can, Shooter's gonna help come.

Speaker 2 (01:14:22):
This is the Troubleshooter Show.

Speaker 6 (01:14:25):
Now Tom Martincome my friends to the only show of
It's gud We're here to solve problems. We're here to
help you. It's card day. Don't forget the numbers easy.
We want to get those calls in right now. Three
oh three seven, one.

Speaker 2 (01:14:36):
Three eight, two five five.

Speaker 6 (01:14:38):
I got every line opened but one, So get the
calls in. Jeff Vic of course, Tom Martino to my.

Speaker 2 (01:14:44):
Right, Yes, Tom's playing. We have our.

Speaker 6 (01:14:46):
Guests, that's right. We've got some esteemed guests from Texas.
They actually grew up here.

Speaker 2 (01:14:52):
Listening to Tom, Matt and Angie four Matt and Angie Ford,
you guys live.

Speaker 5 (01:14:58):
In Texas, doesn't that make you feel older?

Speaker 8 (01:15:00):
Yeah?

Speaker 2 (01:15:00):
Man, forty years. Can you imagine listening to me for
forty years. I actually was a young man when I
started here, you know. I mean it were forty five
years ago. And I remember when I moved here, Man,
it was like heaven. I just loved it. I loved you.
I loved from North North Carolina. But I was only
there for a very short time. My main cint was
in Florida, then North Carolina and then here. And so

(01:15:22):
you guys, why did you go to why'd you go
to Texas? I often ask why people move away?

Speaker 15 (01:15:28):
Man, Anchas family there, and it was kind of a
job thing, you know, and it.

Speaker 6 (01:15:33):
Just worked outhing to do with politics, No, no, no
politics wasn't.

Speaker 2 (01:15:39):
Divisive back then, it really wasn't. And or they weren't divisive.
I should not politics, right and and right now they're
they're splitting freaking families up. It's crazy.

Speaker 6 (01:15:51):
Yeah, there's absolutely people that don't talk to their kids
or vice versa, or uncles, siblings. By the way, listen
three oh three seven one three A two five five,
any question. We have recovered over three hundred million dollars.
We want to hear from you now. Hey, Teresa, what
is going on with you?

Speaker 2 (01:16:10):
Teresa? Teresa, Hey, how are you o? What's going on?

Speaker 13 (01:16:15):
Fine? Thank you? I had a plumber come out to
check my toilet, which leaked only when it was flushed.
So and he came out. He repaired the flage, and
I guess he put on a new theater or whatever
they call it. And I paid him and he said

(01:16:35):
not to use it for a day, and I didn't.
The next day I went it leaked more. Oh I
hadn't used it, but it was leaked more all over
the floor. So he came out again and they said
they couldn't find anything wrong with it. There was something
wrong with the toilet itself. So he suggested I get

(01:16:55):
a new one, and he was going to look into
it for me. When he went to the.

Speaker 2 (01:16:59):
War the whole toilet, he said from him, he said,
you needed the whole toilet. Yes, how much did you
spend with this guy to fix it all together? How much?
How many dollars?

Speaker 13 (01:17:11):
Well it was two d and twenty five dollars.

Speaker 6 (01:17:14):
Let's do this first of all, let's take the guy's
name and get him on because she deserves a refund.

Speaker 2 (01:17:21):
Period. Yeah, what's the name of the plumber?

Speaker 13 (01:17:23):
What's the name of pay the problem? I don't have
another toilet.

Speaker 2 (01:17:28):
I have another toilet, but.

Speaker 13 (01:17:29):
I can't get into it because I'm in a wheelchair.

Speaker 6 (01:17:32):
Look, we know, we know a plumber that can come
out and install a toilet for a very good price.

Speaker 2 (01:17:37):
As good as you may not need a new toilet.
What's the name of the plumber that came out and
charge you two hundred bucks? Vinnie's Plumbing Company's plenty of
your people, Venny's plenty of your people. Vinnie's Plumbing com
And so Vinnie went there and he charged you two
hundred and something bucks, and then it leaked even worse
after that? Did you get a free canoli? So right now, right,

(01:17:59):
now it's not working as we speak, right, we need.

Speaker 13 (01:18:03):
To get something because yeah, yeah, he had to turn
it off.

Speaker 6 (01:18:08):
I want to get I want to get euro Plumbing
out there, just because I know that.

Speaker 2 (01:18:12):
I just know the guys. What area are you in?
She's in a wheelchair too.

Speaker 13 (01:18:15):
I know I'm in Westminster.

Speaker 5 (01:18:18):
And you do have I mean, you do have money
to pay for a toilet?

Speaker 4 (01:18:21):
Right?

Speaker 13 (01:18:23):
Oh? Yeah, okay, but I mean this guy, you know.

Speaker 2 (01:18:26):
No, no, no, we're gonna listen to no, no, Teresa.

Speaker 6 (01:18:28):
We're going to get this guy on the horn and
try to get him to do the right thing. And
if he doesn't want to, we have ways. I'm sure
vision has ways. Now we have ways to here's the deal.

Speaker 2 (01:18:39):
You may not need a toilet, we keep saying toilet.
I can't imagine you need a new loilet's cracked.

Speaker 6 (01:18:45):
I mean, if it's leaking on the floor when she flushes,
most likely it's the wax ring, you think, so, yeah.

Speaker 13 (01:18:53):
Well they replaced that.

Speaker 2 (01:18:56):
Ye, well apparently they didn't do a good job.

Speaker 13 (01:18:59):
Okay, well, okay, do you want his phone numbers?

Speaker 2 (01:19:02):
Yeah? Hold on, get his phone number, Teresa's get it
off the air. We'll get the phone we'll give him
a call and see if he can fix it. And
I'm going to get our experts out. Yeah, see if
he can fix it, or if at least give her
a refund and let her go somewhere else. Okay, So
we were talking about politics splitting up families. There are

(01:19:24):
articles day after day politics destroying, it says, destroying American
friendships and families are being torn apart people I've never
I don't remember it ever being like this, and I
don't know why it is, but what they say is
in a nutshell. More than a third of Americans thirty
seven percent report losing close friends or family members or relationship.

(01:19:47):
Thirty seven percent have severed ties with either family or
long term friendships and coworker relationships, even romantic partnerships because
of politics. And according to this this study, and by
the way, this study does nothing but studies. It's called
study fines. I love this place. They do studies on everything. Democrats, Now,

(01:20:11):
this is not a political organization. Go ahead, No it's not.
It's not a political organization. It's truly a neutral study.
Democrats are more likely than Republicans to report a political breakup,
and among those who had one, sixty six percent of
Democrats said they were the ones that ended it. So

(01:20:32):
I believe that Democrats more than Republicans are separating from friends.
Only twenty seven percent of Republicans say they've ended friendships
because of it.

Speaker 6 (01:20:42):
TDS is very real. There's people out there that if
you were even a Trump supporter, or maybe you don't
like Trump but like his policies like a closed border,
do they simply can't deal with it?

Speaker 12 (01:20:54):
Do you think Tom, everybody wants to be right. Both
sides are guilty.

Speaker 2 (01:20:57):
Of it as bad as Democrats.

Speaker 12 (01:21:00):
Nobody wants to come together.

Speaker 2 (01:21:01):
Fine and Grant I am by y'all all day long.

Speaker 12 (01:21:05):
Lines are just as guilty of that.

Speaker 2 (01:21:07):
But in this case, the severed relationships self admitted through
this self admitted through this survey. Sixty six percent. We're Democrats.

Speaker 6 (01:21:17):
That's why I'm shot to you and I haven't broken
up over the years.

Speaker 2 (01:21:20):
Not a Democrat. I'm not a Republican either. I'm I'm
kind of a more I skew more conservative for sure,
except when it comes to social issues because I don't
want to run people's lives. I really don't care about
running people's lives. I don't want them to run mine either.
Who used to argue so heavy?

Speaker 6 (01:21:36):
You would think everybody should take to covid vacks and
wear masks.

Speaker 2 (01:21:39):
No, I said, no way. Hey Maggie, what's going on
with you? What about car buying? Today's car day? What's
going on?

Speaker 17 (01:21:46):
Well, that's why I call We are looking at getting
a new car. You know you were talking about cars
getting bored. I get bored about every three years. Okay,
we just as our forced Subaru. We are looking at
the new twenty twenty six, and we are the current
we have. We've had for five years, and we have

(01:22:07):
ninety thousand miles on it, and we would go to
switch it over and let it be a second car.
And I just was wondering, You guys never talk about
the super Roos.

Speaker 2 (01:22:17):
You know why.

Speaker 11 (01:22:17):
I was just wondering if there's a reason.

Speaker 2 (01:22:19):
Why, Yes, because we don't have problems with them, that
people don't have problems. They're so dependable, they really really I.

Speaker 6 (01:22:27):
Think they're over priced, but people that had them, they
don't have problems and they love them just like her.

Speaker 2 (01:22:32):
Jeff, don't you think they're solid?

Speaker 4 (01:22:33):
Car's pretty solid car? You know when we've talked about
the CVTs in the past. I've actually given kudos to
super Rus for their transmission.

Speaker 2 (01:22:40):
Maggie, you're not going to go wrong staying with super I.

Speaker 6 (01:22:43):
Want to say one thing to you, though, Maggie, and
I wish you would do this. I wish everybody would
do this. If you have never tried self driving in
at Tesla before you buy a car, it doesn't cost
you anything. You can even go to Park Meadows and
do it. But hop in, just literally hop in, and
you'd basically say, hey, I want to go to Texas,

(01:23:03):
give it an address or do whatever, and you hit
one button and next thing you know, you're there and
you get out of the car and it's all done
and you didn't do anything.

Speaker 2 (01:23:12):
Hold on, Maggie, hold on, we got to take Vin.
Where's Vinnie? He just hung up? He was just on there.
I saw that, Maggie. The reason we went to Vinnie.
He's a plumber. And when we mentioned him, what.

Speaker 4 (01:23:24):
Did he say?

Speaker 2 (01:23:24):
Hey, ax man, what did Vinnie? He wanted to come
on the air right, what.

Speaker 4 (01:23:29):
Is going on?

Speaker 15 (01:23:30):
And he's currently he said, he's currently really sick and
he hasn't been able to work.

Speaker 2 (01:23:35):
Okay, ill, no, no, I mean, let's talk to him though,
we'll give him a chance.

Speaker 4 (01:23:39):
I'm gonna recall him real quick.

Speaker 2 (01:23:41):
Okay, let's recall him and tell him we haven't made
up our minds. Not really. I mean, it could be
it was sick Mark. I mean, you know not everyone
has someone to take this.

Speaker 6 (01:23:49):
So he went out and he attempted to fix it
a couple hundred bucks right, still leaked, right, And then
he came back out and tried again.

Speaker 2 (01:23:58):
Still lead. Did he come out a second time? I
thought he said yeah, and now he ghosts. Let's just
see what he says though. I mean, if he is sick,
I mean, let's take this break, come back all right, Well,
we'll take a break. We'll come right back. Tell Vinnie
we're gonna give him his say. Okay, we got more
red after this. Go with a sure thing Denver's Best

(01:24:21):
roofer Excel roofing dot com. You don't pay a cent
until you're contenth time for an insurance check up free,
no obligation. In comparison, call Compass insurance paying too much
your coverage at dozens of insurance companies. Find out now
three oh three, seven to seven to one. Help. You'll
think you're his only customer when you choose Frank durand

(01:24:42):
the real estate man dot Com to list your home
with Remax Alliance three oh three nine two zero sixteen
twenty two. Hi Tom Martino here, welcome. All right, Matt.

(01:25:10):
Was Maggie the one that wanted to know about car
buying and we told her about the song.

Speaker 11 (01:25:14):
And I still have a couple of questions.

Speaker 2 (01:25:16):
Okay, go ahead, Maggie.

Speaker 11 (01:25:18):
Okay.

Speaker 17 (01:25:20):
One is that we are We would also be looking
at like a Toyota because I don't like all the
new changes they.

Speaker 11 (01:25:26):
Made on the Super twenty twenty six.

Speaker 2 (01:25:28):
You'll never go wrong.

Speaker 17 (01:25:29):
Also, okay, Well, the other one is a Hyundai, and
I know Mark talks about them but gets rid of them,
love them. Well, we're going to be probably keeping this
one for you know, I'm eye a seventy eight and
my husband's eighty four, so this will probably be our last.

Speaker 6 (01:25:47):
Yeah, so you're going to have Listen, you're gonna have them.
You're gonna have a sixty thousand mile bumper to bumper
warranty for five years than ten thousand on the powertrain,
So it doesn't matter if you keep it till you're gone,
when you quit drive, like my wife likes to joke
when she's not going to spend any money on any
kind of repairs.

Speaker 5 (01:26:05):
Everything's covered.

Speaker 2 (01:26:06):
My wife has a joke now whenever we buy something,
she says, Tom, it's a lifetime supply. That's true.

Speaker 6 (01:26:13):
So I like when you said when you hide cash
in the house, you hide it under the vacuum.

Speaker 2 (01:26:18):
Yes, exactly. Hey Maggie, you know, seriously, you're looking at
some great cars, Hyundai, Toyota, or Super They're all great.

Speaker 6 (01:26:25):
The Fia and Hondi both have that same warranty, and
they're going to be cheaper and you're going to get
a better warranty.

Speaker 2 (01:26:31):
But what Mark brought up before, Have you ever considered
an ev.

Speaker 6 (01:26:35):
I swear if you have, here's what I like, especially
after you said your age.

Speaker 5 (01:26:39):
And I'm not kidding by any means.

Speaker 6 (01:26:41):
If you're not feeling good and you're somewhere and you
need to get home or need to get to the hospital,
I swear to God you don't do anything. You hit
one button and it'll drive you right to the er.
You hit one button, it'll drive you right home. None
of it matters. If you can't see at night and
you go out to a restaurant, and all of a
sudden it's dark in you're I come from the driving.

Speaker 5 (01:27:01):
You just drive home. I mean it's that incredible.

Speaker 17 (01:27:04):
Well, Okay, we used to live in Denver and we
now leave them sex so we take a lot of
long trips.

Speaker 11 (01:27:10):
That's one reason I thought about an EV.

Speaker 2 (01:27:13):
Okay, gotcha. Yeah. Evs are a little more challenged, but.

Speaker 5 (01:27:16):
Not much, not on major highways anymore at all.

Speaker 2 (01:27:19):
It just doesn't matter, even the off beat pass. My
son takes it to college. You know, you have a charger.

Speaker 6 (01:27:23):
You just your chargers right in your back seat. And
I'll tell you for people out there, a little hack.
And I don't expect everybody to do this, but you know,
if you're somewhere you're having trouble finding a supercharger or
a charger, or maybe you just don't want to pay
for charging.

Speaker 2 (01:27:37):
Let me tell you.

Speaker 5 (01:27:38):
There is koas and campgrounds.

Speaker 6 (01:27:40):
Everywhere, and you just pull up and you plug into
one of their fifty ams and you give it a
half hour, and you just added one hundred miles with
how blinking. And I'm not saying wait a minute, I'm
not saying I say you should do you tell them.

Speaker 2 (01:27:52):
You're doing well.

Speaker 6 (01:27:52):
I probably would tell them, But I've heard of people
that would never say anything.

Speaker 2 (01:27:57):
Wow, that so I never even thought of it.

Speaker 11 (01:28:00):
Gives me some stuff to think about.

Speaker 6 (01:28:01):
Yeah, so I think you never thought about it. But
you used to watch free satellite TV.

Speaker 2 (01:28:07):
That's true. Okay, that's true. You know I used to think,
if it was in the sky, how can they put
a price on it?

Speaker 5 (01:28:13):
I agree, it's ours, it's open air.

Speaker 2 (01:28:15):
It's open air. I still have a problem. But by
the way, there are no nobody has those dishes anymore.
Nobody has big satellite dishes anymore, right, I mean that's
like crazy.

Speaker 6 (01:28:28):
I don't even know people. I don't even know people
that have Dish Network or Direct anymore. I don't even
know why you'd have that. I mean, everything's over there.
Hulu Live.

Speaker 2 (01:28:37):
What do you have now? YouTube? Hulu? Who do I have? YouTube?

Speaker 6 (01:28:40):
I mean you go to a hotel, you log in
right on their TV and it's like you're at home.

Speaker 2 (01:28:45):
I mean, you can't.

Speaker 6 (01:28:46):
What are you going to carry around a satellite dish
or back when you add RVs when you had your buses.
I mean, it was a pain in the ass to
get the damn satellite up. I mean it wasn't a
huge pain in the ass, but compared to just turning
the TV on and it works.

Speaker 2 (01:28:59):
Right right, So, by the way, let's go back to
this thing on this survey, So sixty six percent of
the Democrats admit that they're the ones that cut off Republicans,
and Republicans twenty seven percent cut off Democrats. Democrats feel
they're right and listen to this. The majority of Democrats

(01:29:21):
feel it's more than disagreement. They feel that Republicans are evil. Now,
now think about that, where did this notion of evil
come in?

Speaker 6 (01:29:32):
That would be why can't you just be That would
be Biden, that would be Harris, that would be Obama
telling us that.

Speaker 2 (01:29:39):
Anyway, political breakups surged since twenty sixteen and started accelerating
especially in twenty twenty four, and produce the highest breakup
rate in twenty twenty four. People who experienced political breakups,
this is from friends, from mates, from everybody held more

(01:30:00):
and distorted views of the other side. Rating opposing voters
listened to this as evil and I can't believe it
or hateful. See I remember like with Reagan, for example,
when Reagan disagreed the Reagan days, who was whatever his opponent.

(01:30:20):
They I remember people having spirited debates and they weren't
calling each other evil or hateful.

Speaker 6 (01:30:27):
What was that line he had in that debate where
Reagan basically said he was an age joke. The guy
was saying he was too old to run, and basically
he turned it on him. Someone please, I remember, I
don't remember that he was that. It was one of
the best lines in the debate, with the exception of
Trump going, I don't know what he said, and I
don't think he knows what he said.

Speaker 2 (01:30:48):
And then there was the one news conference or one
one meeting or conference he was having Reagan and the
guy said, I think you should run for president, and
he said, what's the matter. You don't like my acting either?
And he was always just a funny guy, just a
great guy anyway. Three three seven, one, three eight two
five five. How is it when you live in Texas

(01:31:10):
because we are living in a Republican in a conservative
excuse me, in a liberal area. I mean the majority
of people are liberal, no matter what you said.

Speaker 6 (01:31:20):
But just Denver Metro though you think so, oh yeah,
Douglas County by far, isn't I mean, if you look
at a map, if you look at the red blue
map of Colorado. Everything's Denver metro, including the population. But
that's really the only blue.

Speaker 2 (01:31:35):
But I like when people are nice and they're just
nice and I don't care what party they are. I
think most people are like that, don't you. Yeah, well,
I find that too, until you get talking about it.
I would rather people never talk about it if it
has to divide them. But even just little conversations about
things become political, like for example, the vaccination. Why should

(01:31:56):
that become political? I just don't understand why everything has
to have a political face. This is the one that Okay,
this is the one that gives me the most. How
has child trafficking become political?

Speaker 5 (01:32:12):
I can't imagine it is.

Speaker 2 (01:32:13):
Oh yes it is. If you read extensively on child trafficking,
you will find that the overwhelming majority of people that
you read that are liberal do not believe it exists.
They say that conservatives are making it up, or they're
exaggerating it. That's what they say. That it's not truly

(01:32:34):
as nearly as bad, not truly nearly as bad as
Republicans and conservatives say it is. It's become an issue
of left versus right. I swear to God, the left
believes in general that trafficking doesn't exist or it's overly exaggerated.
Did you get that impression, Jeff or not? Have you

(01:32:57):
gotten that impression definitely that it has been politicized anyway. Well,
I was going to ask living in Texas, I mean,
do you feel the difference when you come here to
there or no? I do, I totally do.

Speaker 15 (01:33:10):
I think Dallas is much more conservative than it is
here in Denver.

Speaker 2 (01:33:13):
Now Austin's more liberal.

Speaker 15 (01:33:14):
But yeah, I've just learned in any state in any cases,
just to keep my mouth shut.

Speaker 2 (01:33:18):
What is there a lot of division there or not?

Speaker 15 (01:33:21):
I mean, I don't feel like there is, but maybe
that's my circle. Yeah, but I don't feel like there's
a lot of division in Texas. I think, at least
the Dallas area people are pretty aligned.

Speaker 2 (01:33:32):
I always thought of you got one hundred people together
I've said this before, or a thousand people, one hundred
people in a room and you just talk just not
left versus right, not but people where you didn't know
what was what, and you talked about issues. I think, Well,
people are in more agreement than you think.

Speaker 4 (01:33:48):
Well, Also, the stuff you see on the news, and
here on the radio, it's the far left or it's
the far right, and there's so much separation between them
there is no coming again.

Speaker 6 (01:33:57):
I think people forget about economics too, because the reality is,
and I just pulled up few research on it, like
people who have wealth of two to ten million, it's
kind of weird two to ten million. If you take
strict independence and Republicans, you're at almost seventy percent, Democrats
being thirty percent. I mean, so when you start talking wealth,

(01:34:18):
but what's funny is when you get into billions, then
it can.

Speaker 2 (01:34:22):
Go either way.

Speaker 6 (01:34:23):
But most people that are worth between two and ten million,
and you're still talking to one percent, are mostly seventy Republicans. Yeah,
and the poorer you get, the more it's all Democrat.
So economics has a ton to do with it. And
I understand why. If I can't afford health insurance and
the Democrats are going to give me free health insurance,
I would be a Democrat.

Speaker 2 (01:34:42):
I'm not kidding there.

Speaker 6 (01:34:43):
If they're going to give me free food stamps, or
if I'm a lazy piece of crap and don't want
to work and I can get a free place to
live and everything I'll vote for whoever's going to give
me that.

Speaker 5 (01:34:52):
That's just the reality of the world.

Speaker 2 (01:34:54):
I'm another thing, and this is something that I don't
understand why, but a lot of success, a lot of
success and financial success has been labeled evil. Okay, it
is that there is a liberal bent that says, if
you have a lot of money, you must have done
something wrong or you're not paying your fair share, and

(01:35:17):
it becomes one against another, and people become envious and
they start disliking each other. I think social media too.
It used to be we didn't know how people thought, really,
and you really didn't talk that much about it. You
were at a baby shower. You're at a baby shower.
But nowadays, because people are spouting off every day, every day,
they're spouting off on social media.

Speaker 4 (01:35:39):
That you know where everyone stands well, and particularly on
social media, it's sitting behind a keyboard. Then they feel
in bold to say things they might not stay in
front of your face.

Speaker 2 (01:35:47):
And also, you just didn't even know what they thought.
You never even knew what they thought, and you never
thought to ask what they thought because it wasn't part
of the everyday conversation. But social media has made it
a part of every day, every single day conversation. And
I don't like it at all, by the way, and
I think people ought to just you know, and I've
said it before. People will abandon their own religion. That's

(01:36:11):
how strong politics are. They will agree to things Catholics
that are against their religion, absolutely one hundred percent against
their faith, in order to be politically correct. They will.
I don't politics is the number one capitalist talks about that, Elaine.
Actually it is the number one force in America, is politics.

(01:36:34):
We got more coming right up on the Troubleshooter Show,
Go with a sure thing Denver's best roofer Excel Roofing
dot com. You don't pay a cent until you're content.
Time for an insurance check up free, no obligation. In comparison,

(01:36:54):
call Compass Insurance paying too much your coverage at dozens
of insurance companies find out now Wow three three seven
to seven to one help. You'll think you're his only
customer when you choose Frank durand the real estate Man
dot com to list your home with Remax Alliance three
three nine two zero sixteen twenty two. Hi Tom Martino here,

(01:37:15):
Welcome to the show. Let's talk to Randy. Hey, Randy,
welcome to the show. What's going on with you?

Speaker 7 (01:37:21):
Well, I was just calling in on that caller earlier
about Vinnie's Plumbing.

Speaker 2 (01:37:25):
Yeah, what about it?

Speaker 7 (01:37:27):
Uh, I'm looking if he's out of Lakewood. He does
hold the Colorado Masters. There's no issues of concerning it.
The only concerning part is in Colorado law, master is
only allowed to supervise one shop and you have to
be within five minutes of any job. He has his
shop listed and he also indicates of these supervises it's

(01:37:51):
called Hutton Builder Pross Okay, Colorado isllal.

Speaker 2 (01:37:57):
I'm not sure if that is the same guy, but
that's good to know. Anyway, is it is it called
Vinnie's Plumbing?

Speaker 16 (01:38:06):
It is?

Speaker 2 (01:38:06):
It's out of lake Wood.

Speaker 5 (01:38:08):
Interesting, I missed it was a good or bad?

Speaker 2 (01:38:10):
He just said he's a master plumber, but he supervises
a shop, an extra shop.

Speaker 6 (01:38:16):
I wonder why he ghosted this lady. Then Axe got
him on twice and he dropped off. Now he won't
answer the phone.

Speaker 2 (01:38:23):
Well he said he anyway, Randy, do you do you
happen to know him or you don't know him?

Speaker 7 (01:38:29):
No, I'm I'm a retired Colorado master plumber of thirty
five years, and.

Speaker 16 (01:38:33):
I kind of like Dora.

Speaker 2 (01:38:35):
Hey, Randy, Randy, do you know there are so many
places that don't follow that rule about master plumbers.

Speaker 16 (01:38:44):
Oh, I know, tell me about it.

Speaker 7 (01:38:46):
I lived out Northeast College many years and.

Speaker 2 (01:38:49):
There's a rule that you have to be within care about.

Speaker 9 (01:38:54):
Well, that's just a recent rule.

Speaker 7 (01:38:56):
At five minutes.

Speaker 2 (01:38:58):
You have to be five minutes away from a job
at any one time from the shop you supervised the master.
The master, you have to be five minutes away of
a job. That's technically that's the supervision. They expect that.
And you can only hang your license with one company. Way,
wait a minute, so right, wait, one company at a time?
Is that right, Randy?

Speaker 7 (01:39:19):
You can only supervise one plumbing company. Okay, got it,
It'll only be tied to one plumbing company.

Speaker 6 (01:39:26):
So the five minutes away, Yeah, plumb Line, they operate.
They're the largest probably plumber in the state. They could
have a truck in Fort Collins and they could have
a truck in Colorado Springs.

Speaker 5 (01:39:39):
So explain the five minutes to me.

Speaker 2 (01:39:41):
Technically there should be a master plumber within five minutes.

Speaker 5 (01:39:45):
Well, that's impossible.

Speaker 2 (01:39:47):
I know. So what are they supposed to hire eight
hundred master plumbers? No one does it, Randy, no one
does it.

Speaker 4 (01:39:54):
I don't.

Speaker 7 (01:39:55):
Yeah, I don't think that's a rule.

Speaker 16 (01:39:56):
It's strongly enforced.

Speaker 5 (01:39:58):
Where does it even come from though the Dora?

Speaker 2 (01:40:01):
But what okay, is it the same in Texas? No? Okay,
I have no idea. I mean I'm saying no, I'm
saying not necessarily. Let me put it to you that way.
What you know. But that's not the first time Dora
has come out with something that's totally ridiculous. Now, some
of Dora is to protect us, okay, and they do

(01:40:21):
a pretty good job. But this this idea, how new
is that five minute rule?

Speaker 7 (01:40:30):
I'm gonna say, within the last.

Speaker 10 (01:40:31):
Four to five years.

Speaker 2 (01:40:33):
So you can only have your license with one shop,
supervise one shop, and with that shop you have to
be within five minutes of a job.

Speaker 5 (01:40:43):
There's something we're missing because that rule makes no sense.

Speaker 2 (01:40:47):
I mean, yeah, you.

Speaker 6 (01:40:48):
Would have to say you have to have a master
plumber doing the job. Let's get to what it's actually saying.

Speaker 7 (01:40:54):
No, you don't have to have the master doing the job.
You have to have the master supervising.

Speaker 2 (01:41:00):
Right, Well, five minutes away. With five minutes away, So
if I've got four hundred trucks and four hundred plumbers,
i'd have to have four hundred masters. Four hundred qualify,
but you'd have to have a year, right, not four hundred.

Speaker 6 (01:41:14):
I think it went five minutes away. I mean, I
guess if the job is in the same neighborhood.

Speaker 2 (01:41:19):
It's weird that they say minutes and not like there's got.

Speaker 6 (01:41:23):
To be something we're message Randy, or you said you're
a master plumber, yeah, retired. How can that possibly be?
Help me with the scenario I'm saying, I.

Speaker 7 (01:41:34):
Totally understand where you're coming from up here, because you're,
like you said, you're spread out from Fort Collins to
Denver or Yeah. I don't know how they do it.

Speaker 4 (01:41:43):
You got four hundred.

Speaker 2 (01:41:44):
Trucks on the road.

Speaker 18 (01:41:46):
It doesn't make any sense, right, Well, okay, So if
they come out and I get upset with them and
I say I want a master plumber here and he's
not here in five minutes, is like the job free?

Speaker 2 (01:41:57):
Do they get a fine? I mean, what are we
talking about? Well? No, you know, Mark, I don't think
anyone say could put it to the.

Speaker 7 (01:42:03):
Tenant if the inspector decided they could.

Speaker 2 (01:42:07):
Definitely.

Speaker 6 (01:42:08):
This is an amazing I thought Colorado was stupid in general.

Speaker 5 (01:42:12):
I don't even understand this one.

Speaker 2 (01:42:15):
No, it makes no sense at all. But technically they
want plumbing do they want plumbing to be even higher?
In other words, right now we know how expensive plumbing
is in general. With that kind of rule, if it
was actually enforced, it would triple the price. Oh my god,
of course it would. Yeah, you'd have a faucet put

(01:42:36):
in for eight thousand dollars and uh and Brandy. This
this comes right off of their website.

Speaker 10 (01:42:42):
Do you know?

Speaker 2 (01:42:44):
In Colorado?

Speaker 7 (01:42:44):
According to Dora, a master plumber must be employed full
time by a plumbing contractor to oversee all plumbing work.

Speaker 2 (01:42:51):
Right.

Speaker 7 (01:42:51):
The master plumber is responsible for supervising apprentices a maximum
of three licensed plumbers ensuring clients. Would say regulations and
must be either on site or within five minutes of
the job location.

Speaker 2 (01:43:07):
Wow.

Speaker 6 (01:43:08):
Can we call up Dora yeah and say why is
your head up your ass?

Speaker 2 (01:43:12):
Yeah? We should call it like Dora the Explorer.

Speaker 16 (01:43:16):
I still have masters.

Speaker 2 (01:43:19):
Yeah, Randy doesn't want to get in trouble. We won't
use your full name, Randy. Yeah, what's your last name, Randy,
We'll just use your last name. Yeah, I'm sorry, but
thank you. Deputy Bow's got a follow up. Let me
take this break and then Deputy Bow has a follow
up on a car extended warranty By the way Waterpros
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(01:43:40):
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(01:44:46):
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(01:45:08):
Deputy Bow has a follow up, bo let's look up
this call. What was it about?

Speaker 4 (01:45:14):
Yeah?

Speaker 3 (01:45:15):
And I got to call her on the phone with you.
Her name Summer Paul came in.

Speaker 19 (01:45:20):
On five eleven, ten o'clock. You were the host, Yes, sir.
The extended warranty it was called Impressions. She bought in
twenty twenty four for her twenty twelve Dodge charger, and
she bought it off of a phone solicitation. Her check
engine light came on. The mechanic found metal in the oil.

(01:45:42):
The warranty will not cover it.

Speaker 3 (01:45:46):
Yeah, so I'll I get Summer on the phone. This
to me, this is a very unscrupulous evil extended warranty company.
In my opinion, she has the car at Prestige Dodge
and they and the warranty company did send an inspector out,
and they're completely denying the engine replacement because on page eleven,

(01:46:09):
sub section B, paragraph D, it says that the operator
is not responsible for observing vehicle warning lights. So they're
getting out of this repair because the engine light came on. Well, damn,
engine lights come on all the time.

Speaker 2 (01:46:27):
Wait a minute, Wait a minute, but the engine light
came on. And what are they saying? She ignored it?

Speaker 3 (01:46:34):
Yeah, go ahead, summer, that's what they're saying. They said,
since the engine light came on, that they're ignoring the claim.

Speaker 2 (01:46:41):
No, no, no, What I mean is I said that?

Speaker 1 (01:46:46):
Yeah, So they said that I apparently was driving it
for months with the check engine light came on, which
is not what happened at all.

Speaker 20 (01:46:54):
Whatsoever?

Speaker 2 (01:46:55):
How would they know that? Would that data port tell
them how long the engine light was on? Yes, how
would they know how? Who told them you were driving
around for months?

Speaker 3 (01:47:05):
So this really makes me mad. Apparently they sent a
third party out to do an inspection of the engine.
But when I called the warranty integrity warranty company. This
customer service Rep. Simon says, they will not reveal who
the third party is it did the inspection, and they

(01:47:25):
will will not tell us the report. They're going off
their contract about the engine light. And when I asked
the dealership about the report, they apparently didn't hinder the
third party person didn't give them the report.

Speaker 2 (01:47:40):
Wait a minute, they typically don't. They're just saying, you
drove with the light on, So.

Speaker 4 (01:47:45):
We're going to turn along to the warranty company. They're
paying for it. There's only so many of the inspectors
here inside the state, and they put it out there
and they pick it up. And so they go out
there and they send a report back into the warranty company.
You're not going to get a copy.

Speaker 2 (01:47:58):
How much is this going to cost you and repay?

Speaker 8 (01:48:02):
It's over fourteen thousand, probably.

Speaker 11 (01:48:05):
Sixteen Yeah, oh my god.

Speaker 2 (01:48:08):
And they're saying they won't cover any part of it.

Speaker 3 (01:48:12):
Nope, nothing at all.

Speaker 10 (01:48:14):
Because so, Jeff btch, have you heard anything about.

Speaker 3 (01:48:17):
An engine light and an extended advantage?

Speaker 2 (01:48:20):
You know, I can see why they would say that
if you drove around.

Speaker 4 (01:48:24):
Yeah, they're saying it was abuse or.

Speaker 2 (01:48:26):
That's what it is our abuse. So here's the thing.
How do they prove that you drove around with the
engine light on?

Speaker 6 (01:48:34):
And for everybody listening, don't buy these warranties for this
exact reason.

Speaker 2 (01:48:38):
Now hold on, let's get some ideas on a small
claims court. Possibly go with a sure thing Denver's best
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(01:49:00):
coverage at dozens of insurance companies find out now three
oh three seven seven to one. Help. You'll think you're
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Three oh three nine two zero sixteen twenty two. Ripped

(01:49:22):
News need advice so you don't have come running as
fast as we can. Shooter's gonna help.

Speaker 20 (01:49:33):
Come man, This is.

Speaker 2 (01:49:36):
The Troubleshooter Show. No Tom Martino, Hey, Tom Martino here,
Welcome to the show. Three oh three seven one three
talk seven one three eight two five to five. Jeff
Vick is with us. We're here solving problems answering questions
and taking complaints. And keep in mind, if you're driving
in get into an accident and you need information, John

(01:49:56):
Fuller will talk to you right up front about your case.
You don't have to make an appointment. He can get
started on your case with the first phone call if
you want him to. That's what I call access John
Fuller Fuller Law. Now, by the way, John will also
of course give you that information free of charge, with
no obligation. Okay, so you don't have to hire him,

(01:50:17):
but you probably will want to. You'll get a cell phone,
you can call her text at anytime. So start with
a phone call three oh three five nine seven forty
five hundred. Start getting back what you were robbed of
in that accident. Three oh three five nine seven forty
five hundred. So we're talking about this extended warranty. And

(01:50:39):
one thing I'm puzzled about. Can they just make a
proclamation and then you have to prove otherwise That's what
I don't like about. And bo'son right now with the consumer.
So basically, if they don't want to cover something, they
simply say you were driving with the engine light on. Well,
I'd like to see that policy can you send it over?

Speaker 3 (01:50:59):
Yes, I can send it. And it looks like the
way the app arbitration clause has been.

Speaker 2 (01:51:04):
Waved send away. What do you mean been waved?

Speaker 3 (01:51:09):
Well, there's a check mark where it's not doesn't look
like she she opteded.

Speaker 2 (01:51:14):
Out of it, which means she doesn't have to go down.

Speaker 6 (01:51:18):
Could so she let me ask you, but Bo email
it to me directly as soon as she can.

Speaker 2 (01:51:26):
Yeah, and I will.

Speaker 3 (01:51:27):
But I want to know that how can this is
what she said. I don't understand why we can't see
the report because we need to get her to get
it verified, because they're just saying.

Speaker 2 (01:51:37):
You can give you turning her. They're turning her down
based on the report. But let's so, well, what's the
check engine light on or not? It was?

Speaker 3 (01:51:50):
That's why she she took it right into the dealership
because the light came on, she drove, she kept she
didn't drive it for a week, and she drove it
to the dealership, which is ten miles away.

Speaker 6 (01:52:00):
Okay, if I see the actual policy, I can tell
you if they're allowed to do that.

Speaker 2 (01:52:06):
Inside the policy, I know exactly what happened. That what
happened was they have in the computer it shows the
engine light came on, and then it shows when she
went to the dealer, and it's a week later. So
they surmised that she's been driving around for a week.
That's what didn't they say she was driving around for
a week.

Speaker 3 (01:52:26):
That's what they claimed. So they get another independent mechanic
to verify it, and they won't accept any other. They
only leting their guide do it. But they won't let
us know who.

Speaker 10 (01:52:38):
Did the inspection.

Speaker 3 (01:52:39):
I don't know why you cannot get another okay party
to verify it.

Speaker 2 (01:52:43):
Okay, but here's the point. What will verify and do was?
So what if you find out? Yeah, that's exactly what
I'm saying. That's all going to be contractual. It's either
in there or not.

Speaker 6 (01:52:53):
If it says if you if you have the car
for more than x amount of hours with the check engine.

Speaker 2 (01:52:58):
Light on that void, that's what it does. I think
that's what they're doing because Jeff Kevin Colkin told me
that you can tell when an engine like HIMS comes on.

Speaker 4 (01:53:09):
Well to some extent, Yeah, you can more so tell
when people have been clearing them out because you'll have
readiness monitors for coming on.

Speaker 2 (01:53:15):
Of course, but if it came on on such and
such a date and then the dealer came and cleared it,
or the dealer claimed there.

Speaker 4 (01:53:22):
Should be evidence of the mileage at the time too.
So you you've got a milage, you know. If she
had one twenty eight six nineteen and now says one
twenty eight six twenty nine, you know there's been ten miles.

Speaker 2 (01:53:35):
But that's the thing though, there's there's said that over
bow right away, please, yeah, and send it as follow up.

Speaker 3 (01:53:42):
I did have her contact Raina Bias at Lemonlaw attorney.
She's got an appointment with her next good.

Speaker 2 (01:53:49):
Good, maybe she can do something. Although I don't think
it's a Lemon Law. I think it's the nor Raina
does everything. Okay, just cars, Okay, I'll email it to you.

Speaker 3 (01:53:59):
But this is really bad for these people and these
extended car warranties. I haven't been able to solve one
yet and this is my seventh one.

Speaker 4 (01:54:06):
Once they put their feet in the ground, you're not
moving them.

Speaker 2 (01:54:09):
Yeah, so they basically they don't cover anything. I mean, Jeff,
when they do cover, what do they cover?

Speaker 4 (01:54:16):
It's a constant fight. I mean, and you know it's
been more and more common now that they're pushing for
maintenance records. You know, just the fact that you know,
Mark went out and did his own oil change in
the driveway. Just the fact that you bought the oil
and you bought the filter isn't proof that that that
was actually done. So they're wanting to see actual receipts.

Speaker 2 (01:54:35):
Yeah, so basically more reason not to buy these things.
I mean, that's the bottom line. Don't buy them. How
much was this woman? How much does he pay for
this warranty? Do you know? Bo?

Speaker 3 (01:54:49):
I think it was a thousand, couple thousand down and
she's been making one hundred and eighty dollars a month payment.
And then as soon as they did this inspection, a
legend inspection, Easyguard warranty company canceled her contract. They canceled it,
and she wanted to keep using it.

Speaker 2 (01:55:08):
So wait a minute, she doesn't even have the contract anymore.

Speaker 4 (01:55:11):
Has she ever gotten anything covered on it?

Speaker 9 (01:55:14):
Not a not a thing, Jeff.

Speaker 2 (01:55:17):
And so what happened to the money she put down?
She should get that back? Are they going to give
her a refund?

Speaker 3 (01:55:22):
You get anything? She didn't get the initial right?

Speaker 2 (01:55:25):
She needs to take these people to court. And you
said that it's not mandatory that she go to arbitration
because it wasn't checked.

Speaker 3 (01:55:35):
Yeah, I don't really.

Speaker 10 (01:55:36):
Under I'm going to send it to Mark. But the
company's in Missouri.

Speaker 3 (01:55:39):
So how do you sue somebody in Missouri in small
claims courts?

Speaker 2 (01:55:43):
Well, if they're first of all, there are a few
ways you can do telephonically. But if they're doing business here,
you may be able to find a reason to do
it here. I mean, Mark, if the right, if their
warranty is here, they're selling the warranties in this state.
Don't they have to have some a registered agent? Typically, yes,
they would, So I think that the fact that they're

(01:56:04):
doing business here is she and she's in Colorado, I assume, right.

Speaker 6 (01:56:09):
Yeah, she's in a long mant And if I see
the agreement once again, bo, and I know you're going
to send it over.

Speaker 5 (01:56:14):
I will answer all these questions during the show.

Speaker 2 (01:56:17):
Yeah, let's do it. Three oh three seven one three
right now, thank you? Seven one three eight two five five.
Yet another reason never to buy an extended warranty on
a used car. It is how long?

Speaker 6 (01:56:31):
How many years? I know you about forty years, but
I've been sitting here over twenty spouting this forever. Just
put the money in your pocket. It's crazy, it's like
throwing money away. I'm not saying that. Sometimes they come through.
Jeff can attest to that. No, I have quite a
bit of success with them.

Speaker 2 (01:56:48):
Yeah, and the other thing out on big stuff, Oh yes,
oh yeah. What well certain full transmission rebuilds and how
do you get those done?

Speaker 4 (01:56:56):
It all depends on the individual. Uh, just warranty come
and yeah, it definitely depends on who you get on
the side.

Speaker 5 (01:57:02):
And you because you know how to communicate like Kevin does.

Speaker 4 (01:57:05):
And one of the things that's so important is make
sure you have an actual copy of the terms and
regulations inside that contract for me to read. They have
zing words that they're looking for any reason to duck out,
so it's important that I can read through it. Make
sure I'm not tossing those things away.

Speaker 2 (01:57:21):
So important.

Speaker 6 (01:57:22):
Someone with the same warranty could go to Jeff and
go to some other transmission place, and I am telling
you the other place might not ever get it done.
But because Jeff knows how to work with these companies
and like he said, what not to say Zing, he
gets it done.

Speaker 2 (01:57:38):
Like they're looking for certain outs, give me an example
of an out there.

Speaker 4 (01:57:41):
They may say something like they don't cover bushing, so
you know it's well, So you look at the Ford
ten or eighty where this the bushing inside the CDF
drum has a very large propacity to spin out and care.
So I guess I can tell them the CDF drum failed,
but I don't mention the bushing.

Speaker 2 (01:57:57):
Okay, okay, do they ever ask that bushing cause it?

Speaker 4 (01:58:01):
And I'll just say that the damn is just too
far gone. Now there's no way to know.

Speaker 2 (01:58:05):
See, that's what you gotta do, because these places suck anyway.
Three oh three seven one three eight two five five.
Go with a sure thing Denver's best roofer Excel Roofing
dot com. You don't pay a cent until you're content.

(01:58:25):
Time for an insurance check up free, no obligation. In comparison,
call Compass Insurance paying too much your coverage at dozens
of insurance companies find out now three oh three seven
to seven to one help. You'll think you're his only
customer when you choose Frank durand the real estate Man
dot com to list your home with Remax Alliance three
oh three nine two zero sixteen twenty two. Hi Tom

(01:58:49):
martinro here, Welcome to the show. We have Jeff Figure,
Jeff Vick with us from Kimera Transmission. So we were
talking about cars before and I want to get back
to that. On the cars that are being complained about
the most, and then what are people complaining about on complaints.
The top five complaints engine, electrical system, air bags, power train,

(01:59:17):
and then steering those are the top five. After steering,
you have all kinds of stuff. You have brakes, then
you have fuel system, the body, the vehicle, cruise control, suspension,
exterior lighting. This is actually in the order of complaints. Visibility,

(01:59:37):
whatever that means, electronic stability control, wheels, seat belts, automatic
engine braking or no excuse me, emergency braking, seats, engine cooling, tires,
and adaptive cruise control. So adaptive cruise control is the

(02:00:00):
feature that produces the least of the problems. But what
do you think? Chrysler is pretty bad when it comes
to when it comes to a company, Chrysler in the
top ten, has one, two, three, four, four of the

(02:00:21):
top complaint getters when it comes to complaints, raw consumer
complaints and lawsuits. Chrysler Town and Country is number one.
Did you know, Jeff, does that surprise you? Why would
Chrysler Town and Country have so many complaints against them?

Speaker 4 (02:00:43):
Well, I'll just say probably for one, for how many
are on the road. I mean, if you have one, this.

Speaker 2 (02:00:48):
Is per This actually does complaints per one hundred thousand cars,
so it actually takes into consideration that. So it is
the number of complaints per one hundred thousand cars. Ford
Focus is second, the Chrysler three hundred is third, the
Chrysler two hundred is fourth, and then you have Ford again,

(02:01:11):
the Ford Fusion. I'm shocked that Hyundai Sonata is number
six on the list of total complaints and lawsuits. I
had one, the Ford Edge. So Ford and Chrysler are
the they. Ford and Chrysler are a big time on
the top ten. And then you have one Japanese car,

(02:01:33):
Hyundai Sonata. And then in the top ten you have
the BMW coming in at number ten. That's BMW three series.
Kia Sorrento is eleven, and then you have more Dodges.
Dodges have a lot of consumer lemon law complaints. I
did not realize this. In fact, they're the most when
it comes to a manufacturer Chrysler is the one that

(02:01:56):
fights lemon law the most, and that includes Chrysler, you know,
Jeep and the whole gang.

Speaker 4 (02:02:02):
Yeah, but I'm going to take Japan back off that
list though, because Hundi's are Korean manufacturer.

Speaker 2 (02:02:06):
Oh, okay, it is, you're right, it is a Korean
one North Korean. And here's the thing. Mercedes actually only
has one car in the top fifty that I can
find in the top fifty for complaints. So Mercedes does
a really good job on keeping consumers happy. Now, this

(02:02:27):
doesn't talk, This is not necessarily reliability. This is just
the number of complaints that consumers have with the specific cars. Now,
as far as trucks of Jeff, pickup trucks, somebody here
texted and wants to know with pickup trucks, they're thinking
about one, which one would you buy? As far as

(02:02:49):
pickup trucks for, wouldn't you have to know what purpose? No,
they didn't say. They just said they're looking at pickup trucks.

Speaker 4 (02:02:58):
Probably right now, one of the less problematic ones and
all actuality expensive as hell though, right, Yeah.

Speaker 2 (02:03:05):
So what do you mean expenses to buy not to
necessarily maintain, because they don't have a lot of things
go wrong.

Speaker 4 (02:03:12):
We don't see them in the shop very often.

Speaker 2 (02:03:14):
They're pretty rugged.

Speaker 4 (02:03:16):
They took me to be a little bit underpowered compared
to the American brand.

Speaker 2 (02:03:19):
Why is the Ford one fifty? Why is that so such.

Speaker 4 (02:03:22):
A hard so many problems?

Speaker 2 (02:03:24):
Why are these popular car truck?

Speaker 4 (02:03:26):
A lot of that has to do with the deals
they get for fleets.

Speaker 2 (02:03:29):
Is that why they're the number one seller?

Speaker 4 (02:03:31):
I mean, there's your number one fleet truck out there.

Speaker 2 (02:03:35):
That's why. And the number two car, you know, is
the Why, the uh, which is amazing. The Tesla Y
model or the Why is number two, and the f
one fifty is the number one top selling vehicle in
the world, and then the Y model after that. Did
you know there's that many whys?

Speaker 4 (02:03:54):
Yep?

Speaker 2 (02:03:54):
I mean they are a very popular car. What is
the price point on a why? Do you know? Forty
is sixty? And is the Model three considered down or
up from that? Down? It is not by much? Sho okay,
and again one's kind of like an suv the why okay?

(02:04:14):
And by the way, our guests are friends from Texas visiting.

Speaker 6 (02:04:18):
That knew why would be great for you? Honestly got
if you got the decked out one. It's unbelievable. Really,
I might look at that. They look very nice. Matt
or Angie.

Speaker 2 (02:04:26):
What about EV's in Texas? Are there a lot of
them around? Quite a few. We're seeing quite a few more.

Speaker 15 (02:04:33):
But Texas's pickup trucks period?

Speaker 2 (02:04:36):
What kind of pickup trucks you see? Mostly a lot
of Fords? Yeah, yeah, fifty Fords have the biggest. They
sell the moms.

Speaker 4 (02:04:45):
Sword name because one of their trucks after a Texas Ranch.

Speaker 2 (02:04:49):
Oh it is King Ranch? Oh, the King Ranch? What
did they name?

Speaker 4 (02:04:55):
Is there a King King Ranch in Texas?

Speaker 2 (02:04:57):
Okay? Do they have a King Ranch pick up?

Speaker 4 (02:04:58):
We have a King pick up?

Speaker 2 (02:05:01):
Really? Okay? Anyway, three oh three, seven to one three talk.
If you have a car issue or you want to
talk about anything, give us a call. We are talking
cars and when it comes to somebody wants to know Jeff.
When it comes to tune ups, do any do Is
there a such thing as a tune up anymore? Somebody
told him he needed a tune up on his after you've.

Speaker 4 (02:05:22):
Got to tune up anymore? Basically is just you know,
changing out spark plugs, possibly, uh, a coil or two
here or there, But no, the old days of changing
out points and rotors and all the other stuff, that's gone.

Speaker 2 (02:05:34):
So what needs to be done regularly then instead of
tune ups?

Speaker 4 (02:05:37):
Well, just like I explained, I mean, you know some
more around sixty sixty five thousand miles, change out the
spark plugs. You know, that's the coils.

Speaker 2 (02:05:44):
You You don't have to do anything else. Really, you
don't do timing.

Speaker 4 (02:05:47):
No, that's also done by the computer, no fooling.

Speaker 2 (02:05:51):
So really there's a lot less things to do in
a shop nowadays.

Speaker 4 (02:05:56):
I wouldn't say there's less, but there's less inside.

Speaker 2 (02:05:58):
That field, and then there's more. As far as electronics.

Speaker 4 (02:06:02):
So much more for electronics, yep.

Speaker 2 (02:06:04):
I mean you have to have a lot of computer
diagnostic equipment.

Speaker 4 (02:06:08):
My main scanning tool was, you know, twelve five hundred dollars.

Speaker 2 (02:06:14):
One guy said the most the most terrible car he
had was the Fiat one twenty eight SL nineteen seventy two.
It rotted from the inside out and anyway, So as
far as recycling cars, he says, they put them in
wood chipper type machines after they're crushed, and they separate

(02:06:39):
the metal and steal from the soft goods. Have you
heard of that?

Speaker 4 (02:06:43):
Yeah, I've seen it videos of it anyway.

Speaker 2 (02:06:46):
And then they use the soft goods, the cloth and
fiber they use as absorbent material in waste pits. So man,
they're recycling everything. They go right down to the material
and the upholstery and everything, and they separate out the metal.
But that metal, if it's all different kinds of metal,
after they crush it and they they shred it.

Speaker 4 (02:07:07):
What do they do with all they can start with?

Speaker 2 (02:07:09):
Can you actually can you actually melt metal and separate
it after it's met after I don't know.

Speaker 4 (02:07:14):
I really don't know enough about that to just speak
intelligently about it. But I mean, if you can start
with just a big man magnet, you know, we need
them on fares well.

Speaker 2 (02:07:23):
Obviously, But I wonder about the the types of metal,
how many different types? There's tons of different.

Speaker 4 (02:07:29):
Times, and you know a lot of our cases, transmission
cases and whatnot, they're literally a pot metal anymore. They're
not true A lot of aren't true aluminum.

Speaker 2 (02:07:36):
Do they crack easily?

Speaker 4 (02:07:39):
Well? They can, We definitely. We've got a truck inside
the shop right now, a friend of yours actually, and
somebody dropped it to the bust of the bell housing.

Speaker 2 (02:07:48):
Oh I heard of that. That's right? And and are
they going to pay for it? The people that dropped it,
if he could get them on the phone, they might uh. Oh,
we'll talk about that coming up. I'm Tom Martino. Three
oh three seven one three two five. Go with a
sure thing Denver's best roofer Excel Roofing dot com. You

(02:08:10):
don't pay a cent until you're content. Time for an
insurance checkup free no obligation comparison call Compass Insurance paying
too much your coverage at dozens of insurance companies find
out now three o three seven to seven to one help.
You'll think you're his only customer when you choose Frank
durand the real estate Man dot com to list your

(02:08:31):
home with Remax Alliance three three nine to zero sixteen
twenty two. Hi Tom Martino here, let's talk to Carrie

(02:08:57):
carry what's going on? Hi? What's happening.

Speaker 3 (02:09:01):
Tom?

Speaker 20 (02:09:01):
We do not have CenturyLink service, but we do have
CenturyLink lines going to our yard. They are so low
that we can reach up and touch them with our hands.
I called the city of Broomfield. I talked to the
fire department in the police department and they told me
to call Sentry Link.

Speaker 21 (02:09:23):
So I did.

Speaker 20 (02:09:24):
This was last year, and.

Speaker 21 (02:09:26):
After multiple calls, they finally sent out a contractor who
asked me to get him the broom, which I did.
He took the broom and he hooked the lines over
a tree branch.

Speaker 10 (02:09:38):
And he says, there you go.

Speaker 20 (02:09:40):
This is how you take care of it.

Speaker 2 (02:09:42):
Are you kidding me? Wait a minute, So the lines
are now the lines are in a tree. Is it
your tree?

Speaker 20 (02:09:50):
No, it's our neighbor's tree. And since Excel came out
and cut the tree limbs out of the right of
way of all the power line, there's now nothing to
hook the lines over. And I was told by an
Excel person who was here on a different thing that

(02:10:10):
those lines actually do have low voltage and that would
not be a good idea to put them resting over
a tree branch. So at this point, well.

Speaker 2 (02:10:20):
I'm not sure it's the best thing in the world.
Hear Carrie, I'm going to tell you something, but you
didn't hear it from me. Okay, I'm going to tell you.
I'm going to tell you a true story, two true stories.
There were people that had a cable going across their
yard that was supposed to be buried, and sentry Link
would never bury it. And the homeowner was afraid of

(02:10:44):
getting it with his lawnmower, or afraid of the dogs
chewing it up or whatever, and they wanted it buried
and it wasn't buried. Now I'm going to tell you
a true story. I swear to God and I know
it to be true. One night, some body cut it
in two places with scissors. Okay. It was buried the

(02:11:06):
next day. It was repaired and buried the next day.
Now I'm going to tell you a second true story.
There was a low hanging line going across someone's yard
and sentry Link would do nothing about it. Somebody one
night took one of these weed whackers and whacked it.

(02:11:32):
It broke, it was dangling, and a sentry Link fixed
it two days later. So I'm not telling you anything
except two true stories, okay. Because unless they see a danger,
they don't think there's one there, and when it starts
affecting their bottom line, they will fix it.

Speaker 6 (02:11:51):
We have an angel over there that Suzanne's used, and
they've come out and fixed different things fairly quick.

Speaker 14 (02:11:57):
Yeah.

Speaker 12 (02:11:57):
He's pretty good, pretty helpful.

Speaker 2 (02:12:00):
Yeah, well we can try that, but I'm just telling you.
And there was someone very close. I mean, look, I
call him deputy something, but I'm not going to give
him up who Basically he cut it. It was cut,
literally cut, and it was fixed the next day, buried,
neat everything. And I'm not telling you to do it,
but I'm telling you that some of these people, what

(02:12:20):
the hell, I mean, what the hell did they do?
I mean they call and call, you, call and call,
and they don't do anything about it. By the way,
why do you have a line that's not buried? Why
is it overhead? Is it on a telephone pole?

Speaker 20 (02:12:38):
It's on a telephone pole. We're in the first filing
of Broomfield and the lines are not underground. They're above ground.
That fell just put in new, taller power poles, so
their power lines are very high up.

Speaker 2 (02:12:52):
I guarantee you if that thing was damaged, if that
thing was damaged, it would never dangle over your yard again.

Speaker 20 (02:13:01):
That would be a pleasure.

Speaker 2 (02:13:02):
I'm just telling you. And again, do you want us
do you want ax or somebody to call over there
for well we just Susan just emails that sound big.
All right, We're gonna if you hold on Kerry.

Speaker 6 (02:13:12):
Address full name and contact number, and we'll email the
Angel acts.

Speaker 2 (02:13:17):
Get the full name in the address. Thanks, we'll do that.
Guess what info I got? What's that? Okay?

Speaker 6 (02:13:21):
So at the beginning of the show, people just joining us.
A guy called in has a twenty four foot motor
home that's just a hunk of junk, no tires, just
sitting there, not worth anything.

Speaker 2 (02:13:32):
Right, and wants to get rid of it. And we
couldn't find anyone who would get it. It is so crazy.
He's had three hundred dollars to spend, he said, yep.
And I put a poll up. Do you think I
didn't over under five hundred bucks? And I just heard
back from the guy. That's why I was up. Check
this out. I cannot believe this. Guess how much he
said to get rid of it.

Speaker 6 (02:13:50):
The poll on our YouTube channel, I think ninety eighty
to ninety percent was over five hundred dollars.

Speaker 2 (02:13:57):
I said, over five hundred for sure. You'll never believable.
I said about a thousand. What did it come in?
A five hundred dollars?

Speaker 5 (02:14:04):
Really?

Speaker 2 (02:14:04):
So it's a push, I mean, think about that. It's
a high game. But this guy'll be happy. Well, he
has three hundred to spend, I'll bet you yeah. But
he started he started it two hundred. I bet you'll
come up with four hundred five.

Speaker 6 (02:14:17):
Do we got his number? Let him know it's five
hundred bucks to get rid of that RV. And if
that dude's still listening, I'll give you the guy's name.
But it's five hundred bucks?

Speaker 2 (02:14:25):
So what do they do with it? Though? They come
and get it?

Speaker 6 (02:14:27):
When he said, he said, you just want me to
get rid of it, and I said, yep, just get
rid of it. I don't know what they do with it.
It might be at the bottom of Chatfield soon. I
don't know. Yeah, I mean, i'll tell you. You know,
it's amazing.

Speaker 2 (02:14:41):
But if you don't, if you don't have places for
people to throw things, they throw them on the floor,
isn't there, Or they throw them in the weeds, or
they throw them in the woods, or they throw them
some ravines.

Speaker 5 (02:14:53):
Isn't there?

Speaker 2 (02:14:53):
Some like mountain not that far by where at the
bottom there's a ton of cars. Oh, everybody listen. I
was flying the the day and I said to Rob, Rob,
I want to show you something. We were flying the helicopter,
and I said, if we go over these giant properties
with ravines, I will guarantee you that four out of
five of them will have old cars in them every

(02:15:15):
single time. Beautiful property and they have a ravine. It's
almost like it used to be that you know, you're
done with a car, Okay, Johnny, go drive it off
the ravine and they leave it there. I'm not kidding.
So have you ever looked at property before they had
a ravine when you were shopping? No, if you have
a ravine, most likely, And some of them had old

(02:15:35):
appliances too.

Speaker 6 (02:15:37):
Yeah, it's just a dump. It costs so much to
get rid of things properly. Now that's what happens. You know,
you got to pay to get rid of like a
TV now I know.

Speaker 2 (02:15:45):
I know. Now the LEDs I think will be easier
than the old, the old big ones.

Speaker 6 (02:15:50):
But well I would never do this, as you know.
But I know there's a dumpster like right here that
I've been told that people dumb TVs in.

Speaker 2 (02:16:00):
We can't do that, can't I wouldn't do it. Or
the Safeway and King Super sometimes have big dumgers up
or KB homes. I have seen people use construction dumpsters.

Speaker 12 (02:16:11):
A lot to be on video.

Speaker 2 (02:16:12):
Yeah, now they put that's right, they put videos up. Jeff, dumpster.
You take all kinds of recycled electronics over at your place?

Speaker 4 (02:16:19):
Are we accept them all right out the front door?

Speaker 2 (02:16:23):
No? No, But have people tried to use your dumpsters? Oh?

Speaker 5 (02:16:26):
Yeah, probably for like oil and stuff.

Speaker 4 (02:16:29):
Well, we have had people just leave buckets of oil
and buckets yep, yep.

Speaker 2 (02:16:33):
You know what do you do with old Do you
have a burn Yeah?

Speaker 6 (02:16:37):
No, no, but what can't what do normal's got a
furnace that burns it for the shop?

Speaker 4 (02:16:41):
But what a normal person can go to some places
like advanced autoparts or whatnot, they will usually accept your
old oil.

Speaker 2 (02:16:46):
They've got to pay, do you pay? Oh?

Speaker 4 (02:16:48):
They usually just put it in there for free.

Speaker 2 (02:16:50):
There's a value to it.

Speaker 6 (02:16:51):
I used to sell my old oil right back to
Colorado petrolu And do they recycle it?

Speaker 4 (02:16:55):
Yes, they do, And it really depends on what the
market looks like, whether you're paying to get rid of
it or they're paying you to pick it up.

Speaker 6 (02:17:01):
But with a shop in Colorado, the best thing you
do is buy an oil burner and you've got free
heat for the winter.

Speaker 2 (02:17:07):
Yeah, just make sure that you can recycled oil be
used to lubricate again.

Speaker 4 (02:17:10):
Yeah, they'll recycle it.

Speaker 2 (02:17:11):
They'll clean, they really do, so they might. They can't
reclaim all of it up. I think about it, twys,
we'd never have to dig for oil.

Speaker 6 (02:17:19):
I mean, they can take the water we flesh down
the toilet and you could be drinking it a week later.

Speaker 2 (02:17:24):
Yeah, but they're not doing a good job of that,
believe me.

Speaker 4 (02:17:27):
But you know, speaking of petroleum products, I mean that's
a problem we're seeing right now is with gas prices up.
The cars are coming into the shop with the light on.
They're coming in empty on fuel. Wow a PSA. You
know a couple of things. If we have to go
get gas, you're not going to be paying market price anymore.
Your gas just got more expensive.

Speaker 2 (02:17:48):
You think a tie now.

Speaker 4 (02:17:49):
And then likewise, you know, if we have to do
programming on a lot of these later cars, we have
to have a half a tank or better inside there
or a lot of them except the program So then
you got to run out and we got to run
out and do it there. So make sure when you're
taking your car into your mechanic.

Speaker 2 (02:18:03):
That's a good tip.

Speaker 4 (02:18:04):
Plenty of fuel.

Speaker 2 (02:18:04):
That's a good tip.