The Troubleshooter 05-19-26

See omnystudio.com/listener for privacy information.

Episode Transcript

Speaker 1 (00:00):
Yeah, ripped.

Speaker 2 (00:07):
You need so you don't happen? Camar anxiousness, Nassis, we can't.

Speaker 1 (00:16):
Shooter's gonna help coming Man.

Speaker 3 (00:20):
Dix is the Troubleshooter Show Now, Tom Martino, Hey, hey, hey.

Speaker 1 (00:26):
Hey hey, I'm Tom Martino.

Speaker 4 (00:29):
Welcome to the only show of us kind anywhere in
the universe.

Speaker 1 (00:33):
What is happening?

Speaker 4 (00:34):
Do we have a Do we have a major Mark
Major on today?

Speaker 1 (00:38):
Is he?

Speaker 4 (00:39):
Is?

Speaker 1 (00:39):
He signed?

Speaker 2 (00:40):
In?

Speaker 1 (00:41):
Are you there?

Speaker 2 (00:42):
You are?

Speaker 1 (00:42):
Okay?

Speaker 4 (00:42):
I got the camera? Sorry, brother, I got the camera.
What do we have in studio today?

Speaker 5 (00:48):
You've got Nick Grubnus, the King of windows siding indoors,
in house with us to answer all your questions about
the above. Plus he always chimes in with all the
other calls we get at three of us Martin.

Speaker 1 (01:04):
He's a smart guy.

Speaker 4 (01:05):
And I'd like to know God stroke his ego that much.

Speaker 1 (01:09):
Yeah, that's never good. Okay? Yeah? Well Nick, Hey, hey man,
how are you doing?

Speaker 4 (01:13):
And I see sus is there, and we've got some
deputies standing by to take some problems. And boy, we've
had some doozies already and it's only Tuesday. But my goodness,
there are people that get taken advantage of and thankfully
some of them have called us ahead of time, not

(01:34):
ahead of time, but before it has festered too long.

Speaker 1 (01:37):
So we're working on those.

Speaker 4 (01:39):
There's one guy that basically was promised in writing, Hey,
you know, if you sell us your property, we're going
to give you warning and we're going to let you
know when we're going to demolish it so you can
get your satellite sis excuse me, your solar system off
the building. And they just went ahead and wrecked it.
Never never gave him any warning whatsoever. Twenty eight thousand dollars.

(02:02):
This guy is losing because the solar company says, wait
a minute, I don't care if you have the system
or not. You have a lease and you don't have
the equipment. You owe us twenty eight grands. That's the
city of Evans and we're looking into that man.

Speaker 1 (02:16):
Terrible thing.

Speaker 4 (02:17):
Then we've had so many other problems that people have
called about.

Speaker 1 (02:22):
We were able to help.

Speaker 4 (02:24):
One was an older woman who paid a plumber to
fix us a leaky toilet didn't work.

Speaker 1 (02:30):
He's gonna come back and help her.

Speaker 4 (02:31):
That may sound like a little thing, but she's ninety
five in a wheelchair and needed help.

Speaker 1 (02:35):
These are just I just want to give you just
a little.

Speaker 4 (02:38):
Sample of all the things we can help with any problem,
any question, any complaint, and then we always have our
experts to answer questions for you, like Nick today from Gravina's,
which has the greatest windows. And we love talking about
great companies. That's why I love talking about water pros.
You can get the best water systemstons at the lowest

(03:01):
prices bar none. There is just no comparison if you
want good, healthy water water pros, whether it's at the
kitchen sink for drinking water or the whole house waterpros
dot net three oh three. And by the way, uh,
he's he's just been with me for years. I can
personally recommend him. I have the systems in my house
three oh three eight six two five five five four Mark.

(03:24):
What's on your mind today? Basically? What's going on?

Speaker 2 (03:26):
Man?

Speaker 5 (03:26):
Well, not much man really, just windows, Nick being in here.
We just got back from a trip on the Zephyr train.

Speaker 1 (03:35):
I don't think I was that again.

Speaker 4 (03:37):
It was interesting, Tom, Yeah, so the views were you know,
you guys said you were doing that was the scenery beautiful?

Speaker 5 (03:43):
The scenery was all right, So it's basically like stepping
back in nineteen seventy as far as the train is concerned. Okay,
never again. So don't you don't sound enthusas at all. No,
it was like nineteen seventy. I how long did it say?
The amount of money we paid for a five hour trip.
I really thought the train would be nice. It's just

(04:06):
not nice. It's from nineteen seventy.

Speaker 4 (04:09):
Okay, So it wasn't like an It wasn't really nostalgic.

Speaker 1 (04:13):
It was just old. Oh it's nostalgifficent. You could you
could say that, yes, and I could also.

Speaker 5 (04:18):
I could also pay five hundred de bucks to get
on a horse and buggy and come to work, but
I choose not.

Speaker 4 (04:24):
To tom Ard.

Speaker 6 (04:27):
I went on the Legs train down in Kenyon City,
and Mark's right. What they don't do under Glenwood, they
pushed down to Canyon City.

Speaker 1 (04:35):
It was nostalgic. Is that the word you use? That's
what tom used. Its nostalgic. I use crapper. Yeah, No,
that's what I meant.

Speaker 4 (04:44):
There's a difference between old and nostalgic. Nostalgic means it's older,
but it's well kept in It's it brings back the
days of old.

Speaker 5 (04:53):
It's not just a game. It brought back the days
of old. I think the hamburger we had for lunch
was also from the days of old. Boy, they are
similar the airthing work mark dog damn, that's funny. From
the days of old Leonard.

Speaker 4 (05:08):
Well, you're on the line, by the way, three oh
three Martino's the number when we're on the air or
off the air, twenty four to seven, three oh three
six two seven eight four sixty six, or you can
call three oh three seven to one three. Talk Lenard,
what's going on in your life?

Speaker 7 (05:22):
I am looking at purchasing in a vehicle in Castle Rock,
and I was just wondering if you knew somebody that
could do a pre check on it and has a
boku amount of miles on it?

Speaker 1 (05:32):
How many miles on it?

Speaker 7 (05:33):
Leonard one hundred and twenty eight thousand and twenty sixteen.

Speaker 4 (05:39):
Okay, now tell me why, tell me why you are
looking at such an old, such a high mileage car.

Speaker 7 (05:48):
Well, that was my main concern was the miles on it.

Speaker 1 (05:52):
But I was just what kind is it?

Speaker 7 (05:54):
Something to fill?

Speaker 4 (05:54):
Run it?

Speaker 2 (05:55):
Uh?

Speaker 7 (05:56):
Jeep Wrangler twenty sixteen.

Speaker 4 (05:58):
Okay, I'm just gonna to tell you something just for
my and I say limited experience, but it's really not.
I've been doing this show for a long time and
I know a little bit about mechanics, trust me, and
I'm just gonna tell you.

Speaker 1 (06:10):
Okay, I'm just.

Speaker 4 (06:11):
Gonna be straight here because I have no dog in
this fight. Jeeps in general are overpriced, especially in this state.
And Jeeps are not good cars. Okay, They're just not
built well. Whether you're like now, listen, I'm not saying
they're not good because they do everything well. While they're

(06:32):
doing everything well, they're good fourwheel drives and good transportation,
and they're fun and they look good. And believe me,
the Western United States has a love affair with the Jeep.
But the bottom line is they're not good vehicles. And
if you get a high mileage one, you're gonna have problems. Okay,

(06:54):
even if lenar you get it checked out, which you should.
Even if it doesn't have major problems, now you will
you will have major problems with it.

Speaker 1 (07:03):
Okay.

Speaker 4 (07:03):
One hundred and twenty eight thousand miles is asking for
trouble A twenty sixteen, So you're looking at a ten
year old vehicle with one hundred and twenty eight thousand miles.
And I don't know what you're trying to accomplish. Is
this an everyday driver? What is your mission with this vehicle?

Speaker 7 (07:21):
It is just a leisure drive around, no heavy.

Speaker 4 (07:24):
Use or nothing like that.

Speaker 1 (07:25):
Okay.

Speaker 4 (07:26):
And why let's see, is the price point good? Is
that why you're going for the high mileage? What's the
price point on this thing?

Speaker 7 (07:34):
Thirteen nine?

Speaker 4 (07:36):
Okay, so that's probably what's attracting you the.

Speaker 1 (07:39):
Price, right?

Speaker 8 (07:41):
Yeah? Correct?

Speaker 1 (07:42):
Okay.

Speaker 4 (07:43):
Anyway, I would when you ask is there anyone around,
I would take it to share it in auto tech.

Speaker 1 (07:49):
Now you know they're.

Speaker 4 (07:51):
Not right in your backyard, but it's worth the drive.
If you're going to make an investment, it's worth the
drive to get this thing completely picked out.

Speaker 1 (07:59):
And I would trust Kevin.

Speaker 4 (08:01):
If Kevin says Kevin Colkin and his crew over at
Sheridan Autotech dot com, if they say, you know what,
this is a good vehicle, it's pretty sound, then go
with it. But with any vehicle, especially that old what
I recommend is this that use zero time the car. Okay,
let me explain what zero timing means. It means start

(08:22):
from ground zero, from the time you get it, do
not assume anything has ever been done. Change all the fluids,
all the hoses and belts and anything consumable that has
the least amount of wear on it. Get it done,
and then you know from ground zero from the time
you own it, you know what you have to do
and when you have to do it. By the way,

(08:44):
Shardan Autotech's number is three h three four five five
seventy two forty two and they will charge about one
hundred and twenty bucks to do this. They'll go through
the systems, they'll go through the computer, they'll do all
of the basic checks on this, on this but I'm
just warning you, even if it gets a clean bill
of health, it's just not a good high mileage vehicle

(09:09):
to buy. You'd be way better off buying something with
more dependability.

Speaker 1 (09:15):
Are you looking for specifically a four wheel drive?

Speaker 8 (09:20):
Yeah?

Speaker 1 (09:21):
Have you looked at toyotas?

Speaker 9 (09:25):
Yeah we had one before, but yeah, we kind of.

Speaker 8 (09:27):
Like the jeeps.

Speaker 1 (09:28):
But yeah, you like the look of the jeep, right, correct?

Speaker 4 (09:32):
Yeah, Okay, if I were you, if you really like
the look, it would be worth spending more money for
lower mileage. But anyway, that's just my opinion.

Speaker 1 (09:41):
Man.

Speaker 4 (09:41):
I mean that's just based on what we hear on
this show about the mileage and about the vehicle itself.

Speaker 1 (09:50):
It's just they're just not built well.

Speaker 4 (09:53):
And I know people don't like when I say things
like that, but I'm only basing it, like I said,
on our experience. We don't we don't have a reason
to diss them. We don't have a reason to promote them.
We're just telling you straight up.

Speaker 5 (10:08):
I want to throw this into there is a Christian
Brothers in Castle Rockta. We really have never had anything
bad about it. And for just like a pre purchase,
I love Kevin, I'd personally bring it to Kevin, but
that's going to be quite a bit closer. And I'm
sure it's one hundred to one hundred and twenty bucks.

Speaker 4 (10:24):
Yeah, a Christian Brothers not a bad outfit. Again, just
get that thing really checked out though. You're going to
start having transmission now. You know, with that many miles
on it, are you prepared to maybe invest a little
more money in it as time goes on because it
does have that mileage on.

Speaker 7 (10:43):
It, that's what all it's concerned about. And no, I'm
not prepared for that.

Speaker 1 (10:48):
Kind of a thing.

Speaker 4 (10:49):
Well, Lennar, Okay, I'm going to tell you straight up,
you're going to have to You're you're going to have
a transmission pretty soon.

Speaker 2 (10:57):
Okay.

Speaker 1 (10:57):
Now do you know how it was maintained? Anything about
it that I do not know either? Okay?

Speaker 4 (11:04):
Okay, all the signals are there, high mileage. You don't
know about the maintenance. Is it a dealer or a
private party?

Speaker 7 (11:12):
A dealer?

Speaker 4 (11:14):
Okay, listen, don't buy. Don't buy an extended warranty. By
the way, if you have to pay for it, if
they throw it in. If they throw it in, that
would be great. But I'm telling you, man, I wouldn't.
If I were you, I wouldn't do it. But that's
just me do it, you know, like go through your
due diligence and do what you think. Okay, real quick, Andrea,

(11:35):
let's get started on you. What's going on with you?

Speaker 1 (11:37):
Andrea?

Speaker 4 (11:38):
Welcome to the show. Three oh three seven one three
Talk is our number. Andrea, what's going on in your life?

Speaker 10 (11:44):
Hi?

Speaker 11 (11:45):
Thanks so much for having me on the show. As
you said, my name is Andrea, and I'm dealing with
a landscaper issue. What Yeah, it's kind of crazy. Were
super excited about this project. It was up front landscaping
project that began on April twentieth. I was really excited

(12:06):
about it. I had to get it approved through my
HOA and here in the city of Thornton where I live,
because it was eligible for water rebates. So I did
some leg work and I've been super disappointed with the outcome.

Speaker 12 (12:20):
I had a gentleman.

Speaker 11 (12:21):
By the name of Mario Peena of a Nature's Edge
living spaces come and initially he was here every day.

Speaker 13 (12:30):
It seems like they were working hard.

Speaker 11 (12:32):
He wanted twenty five percent initially at acceptance of contract,
then another quarter of payment at what he called fifty percent,
and another quarter of payments.

Speaker 4 (12:45):
Ye that that doesn't sound that doesn't sound terrible to me.
Hold on, and I'm going to come right back to you. Okay,
hang on, let's we'll come right back to you.

Speaker 1 (12:55):
I want to. I'm anxious to hear what's going on.

Speaker 4 (12:57):
This is the time a lot of people are hiring landscape,
and of course or early spring, you did it at
the right time, but I'm anxious to find out what's
going on. So hang on, we'll come right back to you.
We'll help you if we can. By the way, renew
Home Innovations. Remember the name Italian porcelain walk in beautiful
custom made showers.

Speaker 1 (13:16):
That's a mouthful. Yeah.

Speaker 4 (13:18):
They do it in two or three days and you
have a year to pay with no interest, no payments.

Speaker 1 (13:23):
Think about that. They're really great people.

Speaker 4 (13:25):
Renew Home Innovations Direct Porcelain Importers Renew Home Innovations three
oh three nine zero four two thousand. Go with a
sure thing Denvers Best Roofer, Excel Roofing dot com.

Speaker 1 (13:39):
You don't pay a cent until you're content.

Speaker 4 (13:45):
Time for an insurance check up free no obligation comparison
call Compass Insurance paying too much your coverage at dozens
of insurance companies find out now three oh three seven
seven to one help. You'll think you're his only customer
when you choose Frank durand the real estate Man dot
com to list your home with Remax Alliance three oh
three nine two zero sixteen twenty two. Hi Tom Martino

(14:07):
here along with Major Mark Major, and in our studio
we have Nick Gravina from Gravina's Windows.

Speaker 1 (14:12):
We'll go to in a minute.

Speaker 4 (14:13):
Here we were taking, of course, your phone calls at
three o three seven one to three Talker three oh
three Martino. Andrea says she hired a landscaper in April
and put twenty five percent down, and then she had
to pay as she went. It was Mary Opinia, Nature's
Edge living Spaces and let's get to the problem. What

(14:35):
is wrong, Andrea?

Speaker 11 (14:39):
So I paid after paying seventy five percent. They had
been currently coming.

Speaker 14 (14:44):
Regularly to work.

Speaker 15 (14:45):
They stopped coming.

Speaker 11 (14:46):
And for a while, you know, I was patient, understanding
he was flaming our weather, on phone issues, different things.
But it two weeks kind of went by and he
hadn't shown up, and.

Speaker 14 (14:59):
He was giving me all these excuses.

Speaker 11 (15:00):
And I looked on next door app and it turned
out he was doing lots of other jobs and offering
his services and giving out his phone number to other people.
He did not complete seventy five percent of the job.
I checked with a few other landscapers and they don't
think it's anywhere close to that. And what was particularly
troubling is when I posted on that next door app,
I learned of at these five others with whom he

(15:23):
kind of overstated his progress, completed, collected these excessive payments,
disappeared without completing the work, and then he actually threatened
these people and me with legal actions saying, you know
this is defamation and slander. You need to take down
your post. And so I've seen a number of other

(15:43):
people who've had this happen to them, and I'm you know,
now looking at all different options and looking.

Speaker 4 (15:48):
At how did you find him to begin with?

Speaker 1 (15:51):
How did you find him to begin with?

Speaker 14 (15:53):
So I found him.

Speaker 11 (15:54):
On next door, which is who often where I find contractor.
I tend to check them out and make sure there
are no negative reviews. And I think the reason why
there were no negative reviews was because he intimidates people
into taking them.

Speaker 1 (16:06):
Yes, social media.

Speaker 4 (16:07):
Social media is probably the worst place in the world
you can hire anyone, especially especially next door. Next Door
is loaded with liars, cheats and ripples.

Speaker 10 (16:18):
Yeah, I'm loaded, not unfortunately.

Speaker 14 (16:21):
And they also recommend themselves how much how much is
done of this job according to experts you had.

Speaker 1 (16:30):
Looked at it?

Speaker 11 (16:31):
Other people up said maybe twenty five or thirty percent.
There's a huge stump Leuf. He hasn't done irrigation, he
has delivered any of the plans on.

Speaker 1 (16:38):
So when was when was the last time he was
on the job.

Speaker 4 (16:43):
May first okay, so what does he say?

Speaker 1 (16:47):
What is his plan?

Speaker 11 (16:49):
So there was this whole exchange on nextdoor app works
he started to say around me. Two weeks after he
hadn't responded, so I guess it was Friday, May fifteen.

Speaker 10 (17:00):
He said that he needed a change order, that he
had found something.

Speaker 11 (17:03):
Different, and I said, you know, great, if you can
tell me what those changes are.

Speaker 14 (17:08):
This is the first I've heard of this.

Speaker 11 (17:09):
You haven't been here for two weeks, you haven't mentioned
any changes. I haven't asked for anything new. Right to
tell me what the changes are, what your justification is,
what you propose to do, and what the additional costs
would be. And he hasn't done that. He's stopped responding
via direct email, via text, via next door. He says
he's going to assume me for defamation. I've asked him

(17:31):
once more to either complete a job, resfund my money,
or you know.

Speaker 4 (17:35):
First of all, first of all, this clown, he's going
to sue you for defamation. First of all, there's nothing
wrong with defamation if it's honest. The only time defamation
will do anything is if it's dishonest or malicious. You
can say anything you want about someone and if it
defames them, who cares. There's no guarantee that people have

(17:55):
to say good things about you. And you know, I
doubt the clown has the means to sue anybody that
maybe that's why he's taking money and not finishing jobs.
I would I would keep up the heat with these,
with the you know, you got to let people know
about it. Do you have a negative review on nextdoor
about him?

Speaker 1 (18:13):
Yes?

Speaker 11 (18:13):
So I put a negative review on next door and
then a whole lot of people piped up. We've dealt
with him too, that he did this to us as well,
but I didn't want to say anything. Some people message
me privately. I filed to complaint with the Better Business
Bureau with my bank. I called the City of Thorton, please,
just to make sure there was nothing criminal now that
it's a pattern, and he said no, you know, as

(18:34):
long as he's not bodily threatening people, this is you know, allowable.
It's not good business practice, but it's not legal.

Speaker 4 (18:41):
You know, listen, Andrea Andrew, we we wouldn't mind calling him.
I'll get somebody to call him and see if we
can maybe get him off the dime.

Speaker 1 (18:49):
Here here's the problem.

Speaker 4 (18:51):
Most of these clowns that take money, they spend the money,
they don't keep the money in trust under the Contractor's
Trust Act for that person. That they're just liars, cheats
and ripoffs. Not much you can do with a liar
or a cheat or a ripoff, or somebody lazy or
somebody who doesn't do the work because you.

Speaker 1 (19:13):
Can't get anything. Let's get their ass on the phone
and see what they have to say. Maybe he's guy,
what he needs to do.

Speaker 4 (19:19):
It, That's what I'm saying. Let's get somebody to call.
But based on what I'm seeing here on reviews, she's.

Speaker 1 (19:27):
Not a nut. This guy.

Speaker 4 (19:29):
People have to tell people about him. I mean, this
guy does not have great reviews. I also got another
text that said people were warning you on next door.
Did you ask before you hired him?

Speaker 11 (19:42):
No, nobody warned me beforehand. I didn't ask beforehand. I
did care for any reviews, and I only found positive
reviews at that time. I wouldn't have hired him if
I had found negative reviews.

Speaker 4 (19:53):
Okay, well, there are plenty of negative views. Just all
you have to do is google the guy. I mean, so, so, I.

Speaker 11 (19:58):
Don't know there are there's a long there's a long
conversation now where a lot of people pipe up and
say he did this to me too, in response to
my post. I think it was Friday, but I hadn't
seen anything prior to them.

Speaker 1 (20:12):
Oh, get let's see what he has to say.

Speaker 4 (20:15):
Mary, openya, let's give him a call and see it
will come on the air. I mean, listen, look, we
got to stick together when it comes to this crap.
I'm telling you this is the number one complaint we're
getting on the show. People paying ahead of time and
not getting the job done, or getting poor quality, or

(20:38):
in some cases not getting anything. Okay, and by the way,
what is the quality of work right.

Speaker 1 (20:47):
Now that has been done?

Speaker 4 (20:49):
What's the quality of work that has been done?

Speaker 14 (20:53):
I mean, it's a mess out there.

Speaker 11 (20:54):
There are pictures on next door. I could share pictures.
It's a big mess right now.

Speaker 15 (20:59):
It is.

Speaker 11 (21:00):
It is very incomplete looking most of the components of
the job raised beds, plants, shrubs, irrigation lines. It's not
and in fact, he's actually done some damage. He cut
irrigation lines. He was supposed to remove a stump and
that's still there. There's no way it could be perceived
to be seventy.

Speaker 10 (21:20):
Does he say quality, yeah, sorry.

Speaker 4 (21:23):
Does he say he's going to come back? What is
his latest stand right now?

Speaker 1 (21:28):
What does he.

Speaker 14 (21:28):
Say not responding?

Speaker 11 (21:30):
I sent him one last email directly last night saying,
you know, this is what happened. You know, I'm disappointed.
You haven't been here for two weeks. You have six
thousand dollars. Could you either refund me or complete the project?
If you would like to submit a request for a
change order, please do that in writing. Please give me

(21:51):
you know.

Speaker 14 (21:51):
The justification for that change order in the cost. And
he has not responded.

Speaker 4 (21:56):
How much money? That's seventy five percent? I was going
to ask you that, how much does that constitute total?
That's seventy five percent?

Speaker 11 (22:05):
I have paid sixty six thousand dollars in three equal payments.

Speaker 1 (22:10):
Heky got it.

Speaker 11 (22:10):
The total project was supposed to be eight thousand dollars.

Speaker 14 (22:14):
I've paid seventy five percent.

Speaker 9 (22:15):
Of the total.

Speaker 11 (22:16):
Okay, project as he estimated it, and as the contract
was signed. And I have you know, the picture of
the design, I have his plant list. There's no way
that this is seventy five percent done?

Speaker 4 (22:27):
All right, Susan, Why don't we get someone to call
the guy? Try to get him on the air, or
maybe actually call him and we'll come back and see
we can get.

Speaker 1 (22:35):
This guy on the air.

Speaker 4 (22:35):
If not, maybe we give out his number and let
people call and say what they think.

Speaker 1 (22:40):
Well, we do our law live on air reviews.

Speaker 4 (22:43):
This sucks, man, It really sucks when people have to
go through this kind of thing. That's why, that's why
it's really important that you do not use social media
as the only means to find people. You have to
do deep searches. Use artificial intelligence. Usreferral list dot com,
call us, we know good people. We make a living

(23:05):
recommending great people. For example, thinking of the speaking of
that Appleair dot com. That's Air with an Eappleair dot Com.
If you're looking to get your AC up and running,
or you want a new system, they have great systems
with the best warranties in the business. Twelve years parts
in labor. Listen to this six year full replacement. If

(23:27):
you have a major problem, that's Appleair with an Eappleair
dot Com. Go with a sure thing Denver's best roofer
excelroofing dot com.

Speaker 1 (23:40):
You don't pay a cent until you're content.

Speaker 4 (23:46):
Time for an insurance checkup free no obligation comparison call
Compass Insurance paying too much your coverage at dozens of
insurance companies.

Speaker 1 (23:53):
Find out now three oh three seven seven one help.

Speaker 4 (23:56):
You'll think you're his only customer when you choose Frank
durand the real Stateman dot Com to list your home
with Remax Alliance three oh three nine two zero sixteen
twenty two. Hi, Tom Rtino, here with the crowd at
the station and we're solving problems, trying to try to

(24:16):
help you.

Speaker 1 (24:17):
Anyway, We're going to call this guy. Did we call Mary.

Speaker 4 (24:21):
Openia over at his landscaping place, which is Nature's Edge
Living Spaces. Have we tried him over their acts or
anybody call yet?

Speaker 1 (24:32):
Did we? Yes? No, Maybe it sounds like ax Man
might be on with them right now.

Speaker 5 (24:37):
Hopefully Okay, it comes on, but hold on, we're gonna
find out in a second.

Speaker 4 (24:41):
Yeah, that would be good because listen, man, I am
so freaking tired. I am so tired of people taking
money up front and not doing an adequate job. You
know that was not unreasonable, by the way, the amount
of money this guy was asking he said twenty five percent.
I mean, I don't like that idea upfront but then

(25:02):
twenty five percent.

Speaker 1 (25:03):
Each phase of the job.

Speaker 4 (25:05):
But how do you know if you're getting that much
work in return? That's where it gets weird. I that's
why I love man. I love I love people who
do work and then get paid.

Speaker 1 (25:17):
By the way, let's talk about windows.

Speaker 4 (25:21):
We have Nick Gravina with us from Gravinas and we
talk about the selection they have. And Nick, when we
talk about selection, are we talking about ever the oldest
type of window people want? Here's what the guy said,
I'm trying to get through this long mess while I'm
live on the air. He has old windows, and he

(25:43):
says he wants to try to match the decor as
much as possible, rather than doing the whole house.

Speaker 1 (25:50):
I don't know what that means.

Speaker 4 (25:51):
But have you ever done that, Nick, where you go
in and try to match what the people already have.

Speaker 16 (25:57):
Sure, yeah, we do that quite often actually, because we're
going to do like three out of ten and you
don't want it to look completely out of place. I mean,
that's why we carry so many products. We can go
in and say, hey, this is gonna be the closest
we can get, you know, for what you have currently?

Speaker 5 (26:10):
You know, I saw one of your competitors advertising something
on TV I thought was very interesting. So their whole
advertisement campaign, and it's been going on about a month,
is we will come out We're not the window company
that you have to do all your windows. We will
come out and do just windows one window. And I thought, huh,

(26:32):
I never realized some companies didn't do just one window.

Speaker 1 (26:36):
What are your thoughts on that?

Speaker 5 (26:37):
And why would a competitor be pushing the fact that
they do just one window. It's just a little perplexing
to me on what they're thinking.

Speaker 1 (26:47):
I see what you're saying.

Speaker 4 (26:48):
Yeah, that may Yeah, that is weird Mark that they
would advertise that.

Speaker 1 (26:52):
And what about that? It's the whole commercial is literally
about that we only other companies make you do all windows,
We just want to do one window. I'm like, what, so.

Speaker 4 (27:02):
Well, I think I think they're doing that because they
want to talk to they want to talk them into
it once they get there.

Speaker 1 (27:07):
But anyway, Nick, what do you think?

Speaker 16 (27:08):
Yeah, I think it's a little bit of boll So
number one, we've always done one window, where actually one
of the only companies people call and say, well, you'll
do one because most people have like a three or
five window minimum, not necessarily the whole house, but at
least three or.

Speaker 1 (27:20):
Five right aside?

Speaker 16 (27:21):
Yeah, right, you know, And so if somebody is promoting
one number one, they're probably don't.

Speaker 1 (27:26):
Have a lot of work. They can't.

Speaker 16 (27:27):
Yeah, so it's like, hey, we're going to get anything
we can number one and number two. I think Tom's
right too. You get out there for one. Oh why
I'm here these three or seven?

Speaker 1 (27:36):
Oh yeah. Also finance citing option blah blah blah. Right,
so I think that's.

Speaker 2 (27:41):
Part of it.

Speaker 5 (27:42):
But as far as you guys will legitimately do one,
like I mean, I don't know, a tree falls through one,
you're going to come out and fix that one window.
You don't have to buy an entire group of windows
from me?

Speaker 1 (27:54):
Yeah, we do one.

Speaker 16 (27:54):
It's probably the most expensive thing you can do, and
we tell people up front we can't really discount it.
You know, My guys get a certain out of labor,
So it is a higher price for a single sure,
but you know, I mean it's it's either that or
you buy three one of the two, you know.

Speaker 2 (28:06):
Yep.

Speaker 4 (28:06):
So and okay, so when it comes to replacing windows again,
do people usually replace them all?

Speaker 16 (28:15):
I mean, what do they usually do. No, I'm just curious.
It's six dozen, one half dozen of the other, you know.
I mean we get like right now, considering how the
economy's been the last year and a half, we feel
like more people are just doing as needed, Like hey, three, five, six,
we still get, you know, people that are doing the
whole you know, house at once. But it's it's just
kind of, you know, whatever they need, whatever they can afford,

(28:37):
you know, it's it's a little bit of everything.

Speaker 5 (28:39):
If someone had let's say, a house built I just
taken numbers here in the seventies or eighties, and they
want to do siding, doors and windows, they want to
do the.

Speaker 1 (28:47):
Whole house, yep.

Speaker 5 (28:48):
And let's just say it's like, I don't know, a ranch, yeah,
fifteen hundred, two thousand square foot house. I mean, really,
how much just a ballpark would they be looking at
in monthly pay? It's not the whole amount, but like, truly,
what kind of financing is available now on an entire
job like that?

Speaker 16 (29:06):
I mean your house is going to look brand new
like that? Yeah, I mean we have all sorts of financing.
Our most famous one, right, not famous, but our most
popular is a twelve month, no interest, no payment with
a proof credit, which a lot of people like to
do because it gives.

Speaker 1 (29:18):
Them a year to pay it off.

Speaker 16 (29:19):
Yeah yeah, yeah, but you know, say it is maybe
one like, hey, we can't do that, and it's going
to be fifty or seventy five thousand dollars total. Yeah,
we have you know, rates anywhere from eight point nine
to nine and up depending on your credit score, you know,
and anywhere from five years seven.

Speaker 1 (29:34):
So they'll stretch it out even to seven. These finance
competent Oh.

Speaker 16 (29:37):
We'll go to twelve twelve years, and we tell people
because the companies we use do not have a pre
payment penalty, so help me. Yeah, go out to twelve
years and make a very minimum one. Say it's one
hundred and twenty five dollars over twelve years. Well you
can throw three hundred, you can throw three fifty. And
if you pay it off in five years, great, you know,
but you don't have to.

Speaker 5 (29:56):
If something happens, that's still amazing. If you think about it,
you can stretch it out twelve years. Have new doors,
siding and windows for a couple hundred bucks a month
or whatever it is.

Speaker 4 (30:06):
Right and mark based on some surveys. I want to
show people what that does. Do you recoup windows. Windows
are one of the best improvements you can do for
getting your money back when you sell a place. I mean,
that's how important they are. Windows and siding as well.
Windows and siding go a really long way, and of

(30:27):
course roofing would too, because.

Speaker 1 (30:29):
People don't want to mess with that stuff. They want
to know that it's done.

Speaker 4 (30:33):
Some of the other things people want to do for themselves,
but really, when it comes to the outside of your
house or the house itself, windows, siding, and roofing are
probably the three most important things you can do where
you'll get your money back. All right, we got more
coming up on the Troubleshooter Show three three seven to
one to three talk.

Speaker 1 (30:54):
We have Gravinas with us.

Speaker 4 (30:55):
Don't forget when they're not here three to three Gravina
three three Gravina or grivas dot com.

Speaker 1 (31:01):
More right after.

Speaker 4 (31:02):
This, go with a sure thing Denver's Best roofer Excel
Roofing dot com. You don't pay a cent until you're content.
Time for an insurance check up free no obligation. In comparison,
call Compass insurance paying too much your coverage at dozens

(31:22):
of insurance companies. Find out now three oh three seven
to seven to one help. You'll think you're his only
customer when you choose Frank durand the real estate man
dot com to list your home with Remax Alliance three
oh three nine two zero sixteen twenty two. Hey, I'm
Tom Artino, along with Major Mark Major in the gang.
We're helping you to solve problems, answer questions, state complaints,

(31:45):
and we're trying to get a hold of this Mariopena
at Nature's Edge Living Spaces.

Speaker 1 (31:51):
If you've had experiences.

Speaker 4 (31:53):
With him, give us a call, let us know, or
if you can get a hold of him Mariopenia. It's
Nature's Edge Living Spaces and Acts. This number that you
have up there, is that his business line?

Speaker 1 (32:08):
I think it's as personal.

Speaker 9 (32:10):
I can double check, though.

Speaker 4 (32:11):
Okay, let's just figure that out. Alan has an issue
with his jeep.

Speaker 1 (32:17):
Weird man.

Speaker 4 (32:18):
That is like two jeep calls within an hour. I've
never had that before. Or one was an inquiry, Alan,
what's going on with your jeep?

Speaker 10 (32:26):
Absolutely nothing?

Speaker 1 (32:27):
Oh okay, my one.

Speaker 8 (32:29):
Great, it's got two hundred and twenty two seventy five
miles on it.

Speaker 4 (32:34):
Okay, And how long have you How long have you
owned it?

Speaker 8 (32:37):
Fifteen years?

Speaker 4 (32:39):
Okay, good, so you've owned it a long time. Have
you put all those miles on it?

Speaker 8 (32:44):
But why do you not jeeps them all the time?

Speaker 1 (32:46):
I don't know.

Speaker 4 (32:46):
I'm all listen, here's what I'm saying, Alan, And the
facts don't lie. They're not longevity cars. They're not in general,
they're not great cars. They're not built great, and the
engines are not great. But I will tell you this,
if you take if you put two hundred and twenty
two thousand miles on it, really good on you. That
means you've done something right, You've taken care of it. Yeah,

(33:11):
but I wouldn't buy one.

Speaker 1 (33:12):
So that does that mean?

Speaker 4 (33:13):
Then if I buy one with one hundred and twenty
eight thousand miles, I should believe it's going to be
a great car.

Speaker 1 (33:19):
How do I know how that.

Speaker 4 (33:20):
Twenty one hundred and twenty eight thousand miles was done?
Now it's different when Alan puts one hundred and twenty
eight thousand miles. Yeah, that's what I thought. Well, here's
the deal. He did want to talk for a second,
But here's the deal.

Speaker 1 (33:33):
Okay.

Speaker 4 (33:34):
If somebody has two hundred and twenty two thousand miles
on their vehicle, and they put go with a sure
thing Denver's Best roofer Excel Roofing dot com. You don't
pay a cent until you're content. Please time for an
insurance check up free, no obligation. In comparison, call Compass
Insurance paying too much your coverage at dozens of insurance

(33:56):
companies find out now three oh three seven seven to
one help. You'll think you're his only customer when you
choose Frank durand the Real Estate Man dot com to
list your home with Remax Alliance three oh three nine
two zero sixteen twenty two. Yeah, ripped up, needed that

(34:19):
so you don't have.

Speaker 2 (34:22):
Come runing asas as we can.

Speaker 1 (34:25):
Shooter's gonna help come Man Dix. Is the Troubleshooter Show.

Speaker 4 (34:32):
No Tom Martino, Hello, I'm Tom Martino.

Speaker 1 (34:36):
How are you doing? This is the Troubleshooter Show.

Speaker 4 (34:39):
I got Major, Mark Major and Sue's Major, and the
Studio of Us. We got some deputies, and I have
Nick Gravina from Gravina's and they do windows siding indoors.
And this hour brought to you by Frank durand the
Real estateman dot com. Yeah, that means if someone if
someone wants to buy or sell real estate, you'll never
do better than Frank Duran, the real Estateman dot com.

(35:02):
He'll do a free analysis for your home to tell
you what it will sell for based on his metrics,
and he is pretty damn accurate after thirty years of
buying and selling real estate. One of the most productive
real estate brokers in the country. That's Frank Duran the
real Estateman dot com a free analysis three oh three
nine two zero, sixteen twenty two and joining me.

Speaker 1 (35:24):
I have Deputy d joining me as well.

Speaker 4 (35:25):
So we got a we got a whole studio full
of people to help you. So give us a call
three oh three Martino three oh three six two seven
eight four sixty six.

Speaker 1 (35:34):
You can call that.

Speaker 4 (35:35):
Number twenty four to seven and we'll get back to
you and we'll get you on the next show. You
don't even have to wait, or you can call the
Iheartline three oh three seven one three talk seven one
three eight two five five.

Speaker 1 (35:46):
And as always, when I make.

Speaker 4 (35:48):
A statement to say something on the air, I get
the text reaction, and the text reaction always get me wrong.
They get me wrong completely. You know, here's the deal. Okay,
I got some Jeep love out there. And by the way,
I want to acknowledge that Jeep is a very popular
vehicle and because of it, they have great resale and

(36:08):
all of that. And just because here's what's amazing to me,
Just because there are some outliers, some people who get
great service out of their Jeep, doesn't mean as a
brand they're a great vehicle. They're just not statistically a

(36:29):
great vehicle. In fact, I ran it by all three
ais and they basically say they're considered below average, below
average and build and longevity below average in all matrix, okay,
and that they're not even in the same class as
Toyota and some others are Honda or Lexus.

Speaker 1 (36:47):
When it comes to SUVs.

Speaker 4 (36:49):
Another thing, Okay, some Jeeps can last long time with
meticulous maintenance repairs and if you can tolerate their quirks.
Basically registered vehicles they don't go. There are not many
of them with over one hundred thousand miles. That's not
to say you can't get high mileage out of a
cheap What I'm saying is this, Okay, whenever we talk

(37:12):
about vehicles, or anything, talk about anything. You always have
people who will do well with whatever they have because
they take care of things. But that doesn't mean as
a vehicle's or.

Speaker 1 (37:26):
As a product in general.

Speaker 4 (37:28):
It's a great product or service based on your individual circumstance.

Speaker 1 (37:33):
But if you own.

Speaker 4 (37:35):
Something for twenty two years and take meticulous care of it,
you're going to get good.

Speaker 1 (37:39):
Service no matter what you own.

Speaker 4 (37:40):
But the bottom line is this, whether you like it
or not, they're not great vehicles.

Speaker 1 (37:45):
They're just not okay, and they have a lot of quirks.

Speaker 4 (37:48):
They have a lot of problems they have them that
they don't hold up. Toyota four Runner, Toyota Land Cruiser,
Honda crvs are superior, just better vehicle. Even General Motors
makes better SUVs. When it comes to statistics, okay, And
as I said, outliers are people who defy statistics. There

(38:11):
are plenty of people who do that, and as my
mother would say, God love them.

Speaker 1 (38:16):
You know they can do better than statistics.

Speaker 4 (38:18):
Good, But that doesn't mean that I'm going to sit
here and recommend him because I know one guy who's
got two hundred thousand miles on his No, that's not
how you do it. You do it based on broad statistics,
and especially if you're buying one with high mileage, it's
a whole different ballgame. You don't know what they did.
How did they put that one hundred thousand miles on him?

(38:40):
Did they meticulously take care of that vehicle?

Speaker 1 (38:45):
You don't know that.

Speaker 4 (38:46):
So whenever you're going into a car with high mileage,
you got some problems, folks, and you got to really
be careful about it.

Speaker 1 (38:54):
All right.

Speaker 4 (38:55):
And now we have Nick Gravina with us from Gravinas,
and we have some questions that I want here and
we want to know, Nick, somebody wants to know. Are
there brands of windows that people know in the industry
are just crap? Oh that's a pretty bold thing to ask,

(39:15):
Like they're shopping for windows. Are there brands that people
look at each other and think, oh, man, you know
they got the Jeep of windows?

Speaker 1 (39:24):
I mean, are there people that are there people that
think are just asking for it?

Speaker 4 (39:29):
I know, I'm just kidding. Anyway, what do you think, Nick?
Are there crap windows that everyone knows are crap?

Speaker 1 (39:35):
Or do you not want to say? Well?

Speaker 16 (39:37):
I guess here's what I would say is I feel
like probably fifteen years ago, when there was a lot
more independent ones. I don't think things were held to
the standards they are now. I think some of the
probably new construction windows themselves are now A lot of
them have been purchased by bigger conglomerates. So I think
that the you know, the overall quality of them have

(39:58):
gotten better just because of you have more investors into them. Okay,
they're definitely you know, new construction versus like replacement quality,
if that makes sense.

Speaker 1 (40:10):
Here you no, I know what you mean here here.
Let me go to the phones, though.

Speaker 4 (40:13):
And then we'll come back to you, because I have
some questions on that. For example, with for example, with
washing machines, you really have a few manufacturers that that
private label washing machines or refrigerators. There are only a
few that make compressors, and then other people sell refrigerators
under their own brand name. I'd like to know if
the same is is the you know, is it the

(40:33):
same in the world of windows or siding? Kevin, though
he has a question, Go ahead, Kevin, what's going on
in your life?

Speaker 1 (40:40):
Hello? Kevin? Kevin? Okay, must be another GEP owner.

Speaker 4 (40:49):
Okay three oho three seven one three A two five
five let's talk to James and Toria. I believe we
have two people on the line. Oh, is that that's
a Deputy D's case?

Speaker 1 (41:01):
Is this a follow up D? What's happening?

Speaker 17 (41:03):
It is? James called us about three weeks ago because
he had he and his wife had scheduled a cruise
that they purchased and paid for and also paid for
one of those trip cancelation insurance policies. Okay, they unfortunately,
due to James's health conditions, they had to cancel the
cruise and then they got denied.

Speaker 1 (41:24):
They got denied coverage.

Speaker 17 (41:25):
Yeah, they coverage, and James wasn't quite sure why it
was denied. So I asked him to send me a
copy of his policy in the denial letter, and he
did so. I'm ready to update this, but it would
be great to hear what James and his wife have
to say about this matter. Maybe they have some new information.

Speaker 4 (41:44):
By the way, James oratory, how much did you pay
for that?

Speaker 1 (41:49):
Victoria?

Speaker 4 (41:49):
Sorry, yeah, that axe has to get his hearing, A suggested,
But what I'd like to know is how much did
you pay for that policy?

Speaker 14 (42:00):
Almost three thousand dollars over the policy it was almost
four hundred dollars. Wow, it was one hundred and seventy
per person.

Speaker 4 (42:11):
What reason did they give you for turning you down?

Speaker 14 (42:14):
They said that his condition was pre existing. A contacted
West Nile and in September we had the cruise plans,
so he was he had been in a coma. So
I canceled it and they I could reschedule it. So
we rescheduled it, and she said, make sure you get

(42:35):
the the insurance policy. So I thought, well, we'll reschedule
it for April. You know, he should be well by then.

Speaker 9 (42:45):
But then he got.

Speaker 14 (42:49):
Anxiety from this, and it was all these after effect
and no way. He was afraid to He was afraid
to go on an airplane. And then I could see
him jumping off the ship.

Speaker 4 (43:02):
Oh wow, okay, so wait a minute, did he have
a verifiable case of West Nile before this?

Speaker 7 (43:09):
Yes?

Speaker 9 (43:09):
Yes?

Speaker 1 (43:10):
Wow?

Speaker 4 (43:11):
And how long were you in a coma? James two much?
That is scary as hell, James. How did you contract
West Nile.

Speaker 8 (43:20):
By a mosquito bite?

Speaker 1 (43:22):
And where do you know where it was?

Speaker 8 (43:25):
I'm a truck driver.

Speaker 7 (43:26):
It could have been in four Collins, or it could
have been here in Thornton.

Speaker 14 (43:29):
We had a barbecue right before that, and then he
started getting sick, like, so.

Speaker 4 (43:35):
Can anyone? Can anyone get sick with a mosquito bite?

Speaker 1 (43:38):
Oh yeah, that.

Speaker 7 (43:39):
Was the first case.

Speaker 9 (43:40):
But there were three other people and they passed away.

Speaker 14 (43:45):
Oh my god, it's the very first case here. He
was even on the nine, Channel nine and Channel four news.

Speaker 1 (43:51):
Wow.

Speaker 4 (43:54):
So James so afterwards, so they are kind of right
that the anxiety and all of the after effects it
was a pre existing condition.

Speaker 1 (44:03):
Yes, team were walking.

Speaker 17 (44:04):
Add a little bit to this, Yeah, as a result
of the research I did on this a couple of
weeks ago. So it's important to note that mister and
missus James here had previously scheduled a cruise that they
bought an insurance policy for, and then after James had
contracted West Nile, they canceled and that insurance policy paid out. Okay, However,

(44:26):
unfortunately for mister and missus James here, they then scheduled
and purchased another crew right and another insurance policy for it. Then,
as she just explained, the unfortunately had to cancel it.
The insurance company's letter states, hey, look, you already had
this pre existing health condition and it's denied because of

(44:46):
that they also quoted a piece of the policy that
James had bought, which actually does specifically.

Speaker 4 (44:53):
Talk about pre existing So it is really it was
really a justifiable in them turning him down.

Speaker 1 (44:58):
Not that I like it, but it was.

Speaker 17 (45:00):
Yeah, it's unfortunate and I certainly dislike it, but I
think logic is on the side of the insurance company
unless unless our callers have some more information.

Speaker 4 (45:09):
Do we have any new updates, James or Victoria?

Speaker 14 (45:13):
No, we haven't heard anything.

Speaker 2 (45:15):
Yeah.

Speaker 4 (45:16):
I doubt you're going to ever get them to move
on this because you know, by your own admission, he
had this before, and they're saying, look, we're not going
to ensure him if he was sick already. But they
should have told you that before you bought the dang policy.

Speaker 1 (45:30):
What time.

Speaker 17 (45:31):
I don't know if this kind of policy is subject
to a medical underwriting.

Speaker 1 (45:36):
They simply just bought the policy.

Speaker 17 (45:38):
And the problem with this is that that same insurance
company had already paid out on a previous policy for
the same exact illness. I get it, Hey, you should
wait until you are cured before you start buying more cruises.

Speaker 4 (45:54):
Yeah, but their position, no, No, I get that, but
I think even if it was a year later and
he had west n Isle and he had some kind
of relapse or something, I think they would grab onto
anything they could.

Speaker 1 (46:04):
Last for years.

Speaker 17 (46:05):
I know a guy who had wesn alevirus that took
him over three years to get better.

Speaker 1 (46:08):
Hey, James, are you doing okay right now?

Speaker 4 (46:11):
Sure?

Speaker 10 (46:11):
I am.

Speaker 4 (46:13):
Well, Thank God for that man, That is amazing. I'm
so happy that you got over that thing. You must
be pretty strong guy. Listen, I don't Yeah. D looked
into it and said, look, this was clearly pre existing
and there's just not much we can do about it.
It's a good warning for others, but I think you

(46:34):
should at least fight to get your premium back, for
God's sakes. I mean, because they should have never sold
it to them. They knew, they knew at the time
that he had wes n Isle, and they said, that's
why you should buy a policy, right Victoria.

Speaker 1 (46:47):
Well, not the insurance company, No, no, no, But that's
what I mean. The travel agent.

Speaker 4 (46:52):
They made a commission on this Dayme thing, did you
ask the travel agent for some money back?

Speaker 1 (46:58):
No know why they travel agent owe him anything?

Speaker 4 (47:03):
Well, I don't know, because here's what I'm thinking, Mark.
They the travel agent probably knew better. I mean, I
don't know, because the travel agent said you should buy
this because he did have West Nile and.

Speaker 1 (47:15):
Really, hold on, didn't they buy it to begin with?
And then they used it?

Speaker 17 (47:20):
Right?

Speaker 1 (47:22):
That was the first time that was not this policy.

Speaker 5 (47:24):
So then wait a minute, so you're telling me they
bought another policy again, they bought another trip, and did
they buy another policy?

Speaker 1 (47:36):
Christ? They Mark?

Speaker 14 (47:39):
They rebooked it and it was the same trip, same trip,
and we just rebooked it, and they told us, well,
make sure we get insurance this time. That's what the
crews told us to do.

Speaker 4 (47:50):
What you mean time you had insurance the first time too?

Speaker 1 (47:57):
They know you didn't.

Speaker 14 (47:59):
They told us to me, sure we get it.

Speaker 1 (48:01):
Yeah, okay, So wait a minute.

Speaker 4 (48:02):
So the first time you booked it and had to cancel,
did you get your money back?

Speaker 2 (48:08):
Oh?

Speaker 14 (48:08):
They told us to just reschedule so we won't lose
some money.

Speaker 1 (48:12):
Oh okay, now I understand it. Make sure I get it,
Sure I get it, I get it. I get it.

Speaker 4 (48:19):
So Mark, they gave them credit for They gave them
credit for the first cancelation.

Speaker 1 (48:25):
It wasn't insurance.

Speaker 4 (48:26):
And then the second time when they booked it, they
bought the insurance, and then the people said it's pre existing.

Speaker 1 (48:33):
Yeah, but how many years? I'm sorry, what was it
like eight months later?

Speaker 14 (48:38):
No, it was well, let's see September. Yeah, about eight months.

Speaker 5 (48:44):
So, I mean, how would I mean, most people don't
have westn Iile for eight months, right, I mean, I'm
sure the travel agent wasn't thinking, oh, I'm going to
make one hundred dollars off of this deal.

Speaker 8 (48:56):
Yeah.

Speaker 14 (48:58):
No, I know we thought he you know, out of
everything he didn't have with Snile, he just had after effect.

Speaker 1 (49:06):
I get it.

Speaker 4 (49:06):
I think they were justified in canceling. I don't know
what else to say. People on the line, Stay on
the line. We got more coming up on the Troubleshooter Show.
Go with a sure Thing Denver's Best Roofer Excel roofing
dot com. You don't pay a cent until you're content.
Time for an insurance check up free, no obligation. In comparison,

(49:30):
call Compass insurance paying too much your coverage at dozens
of insurance companies find out now three oh three, seven
to seven to one help. You'll think you're his only
customer when you choose Frank durand the real estate man
dot com to list your home with Remax Alliance three
oh three nine two zero sixteen twenty two Hey three
all three seven one three talks seven one three eight

(49:50):
two five five. I want to say something personally. I
think jeeps. I love the way they look. I wish
that jeeps are more dependable. I'd buy one. I like
the way they look. They're They're really cool, and I'm
wondering when they're going to come out with an all
electric Jeep.

Speaker 1 (50:04):
That's just my way. I thought, here, those the text
messages must be rolling in. They are.

Speaker 4 (50:09):
They are, Mark, Okay, I'm gonna be honest with you.
I never knew there were so many Jeep lovers out there.

Speaker 1 (50:14):
People outside his neighborhood. Now, Kevin, what's going on with you? Kevin?
Welcome to the show. What's happening?

Speaker 15 (50:22):
Thanks?

Speaker 1 (50:22):
Tom?

Speaker 9 (50:23):
So, we listed a lot on eBay, okay, and we
sold it. I screwed up a little bit, but I
forgot to put a reserve in. So this lot sold
for whatever my starting bid, which bid was, which I
think was one thousand dollars. What was it?

Speaker 1 (50:37):
What kind of a lot are we talking about? What
kind of a lot.

Speaker 9 (50:40):
Resident It's a residential lot in a gated golf course
community in West Virginia.

Speaker 1 (50:45):
Oh wow, okay, we own a home.

Speaker 9 (50:48):
We own the home next door, and okay, lot. When
we bought the house, we got the lot.

Speaker 1 (50:53):
Huh, so got it?

Speaker 9 (50:55):
So we sold a lot. The buyer won the auction
and he paid us. And we have a friend that
is a paralegal for an attorney, and she drew up
a general warranty deed. We signed it, notarized it, and
sent it to the buyer, which is.

Speaker 8 (51:09):
In he is in New Hampshire.

Speaker 1 (51:12):
Okay, so.

Speaker 9 (51:15):
He never recorded it. According to we have our house
for sale, and when someone came to look at the
house last week, the agent asked me if the lot
was included, and I said no, because I already sold
it last year. So then I decided I would bet.
I'd checked with the county and they said no, he
never recorded it. And I checked with our HOA and
here he never paid the HOA fees. So now Jo

(51:37):
is threatening to take us to collections, and I'm like, look,
I sold it. I have proof that I sold it,
and I have proof that we had you know, the
general warranty d notarized, but I can't help what happened
after that point. It would be no different in my
mind than if you had sold a car and then
signed the title over and then someone never registered it.

Speaker 4 (51:56):
But what you do the HOA is different though you
said if you sold the car and they never registered it.
But you're dealing with a private entity, and the HOA
may have in its bylaws whoever the recorded owner is,
and that will put you on the hook according to
the bylaws.

Speaker 1 (52:17):
So you can't go by common sense. You have to
go by the HOA.

Speaker 4 (52:22):
If the HOA considers you the owner, well then they
consider you the owner.

Speaker 1 (52:27):
But here's the deal. They're not going to take you
to court.

Speaker 4 (52:31):
The most they're going to do is take the lot
and this guy, I mean, how much did this guy.

Speaker 1 (52:36):
Pay for this lot?

Speaker 9 (52:39):
He only he got the lot for one thousand dollars
and it's probably a ten thousand dollars lot. And like
I said, it was my mistake. I forgot to put
a reserve in.

Speaker 4 (52:45):
So when it's no I get it, did you call
the guy and say, look, you need to record that deed.

Speaker 9 (52:54):
I never had his phone number, but I did email
him and he keeps telling me that he actually sent it,
he just hasn't received confirmation. So the double check that
he was telling me the truth. I went in the
HOA and they said, well, he's never paid us, and
we've been hounding him every month since because we told
it like nine months ago.

Speaker 1 (53:11):
So did you check, hold on, hold on?

Speaker 4 (53:14):
Did you check with the county to see if there
is a warranty deed recorded?

Speaker 9 (53:23):
Only the one that we have when we bought it.

Speaker 4 (53:26):
Okay, so he never ever recorded it, and so he's
not the legal owner right now.

Speaker 1 (53:32):
I mean, this is crazy. One of the things you
may do.

Speaker 9 (53:36):
Hems, he recorded.

Speaker 4 (53:37):
It, Yeah, but the county doesn't have it in their records.
That's the only thing that counts. They would even have
they would even have a reception and page number. They
would literally have it recorded the date, the time, and
the page number it's on. I mean, that's how detailed
they are. So if they did not get it, it's

(53:58):
not recorded. Did you tell him he owes HOA fees.
Did you tell him that?

Speaker 9 (54:05):
Of course it was in the listing, and I kept
a comp No.

Speaker 1 (54:08):
No, no, I'm saying, now, does he know that he
has a balance due?

Speaker 9 (54:13):
Yes, and they have been ha had been contacting him
every month, and he's just never They've never heard a
single word back. So I don't know if the guy
died or what happened to him, because that's kind of
a grain area. What happens if you sell something and
someone were to die before they could record it. Like
I say, I don't know anything about him. I never
had anything directly.

Speaker 1 (54:31):
Here's the deal.

Speaker 4 (54:32):
If you sold a lot and it wasn't recorded, they're
not the owner. Okay, they're not the owner. It would
be up to their estate to go after it. If
you have an unrecorded interest in that property, it's no
interest at all. I mean, it isn't no one. You
can't do anything with it. So right now you are
the legal owner still as far as the records go,

(54:55):
you are the legal.

Speaker 1 (54:56):
Owner of what you may want to do.

Speaker 4 (54:59):
I mean, if there's a deed out there somewhere that
you notarize that we don't know where it is. I mean,
you know, because what I was going to say is this,
Let's say you want to include it in this sale
and get rid of it, right, and then you want
to give the guy back his thousand bucks. Okay, you
could do that, except here's what would happen if that

(55:20):
deed shows up afterwards. Then the new owners are going
to come after you, and then that guy's going to
come after you. I mean, you're it's going to be
a mess. So I guess the moral of this story.
The moral of this story is that eBay is not
the place to sell real estate. I guess you can't
make a guy record it. I don't know what you

(55:40):
do with an orphaned deed out there. I truly one
thing you could do. One thing you could do, since
you're still the legal owner. You could record a deed
to yourself or from you and your wife to let's
say you, or something. You could do some kind of
a record, just to get something of record that would

(56:03):
make you the legal owner. Now this guy can come
after you in the future saying I never got the lot,
and you can say that's your fault.

Speaker 1 (56:11):
Here's your thousand.

Speaker 4 (56:12):
Dollars back, and he might say, ah ah, that would
have been worth way more than a thousand dollars. You
could be buying yourself a lot of trouble. So I
don't really know what to do. I really don't. The
best thing you could do is get something recorded that
is time, date and stamped that you're the owner.

Speaker 1 (56:29):
I mean even after that sale, is what I'm saying.

Speaker 4 (56:32):
Does this guy did you tell the guy you'd be
willing to give him another deed to record.

Speaker 9 (56:42):
I haven't told him anything other than Hey, they're about
to come after you or me for and send this
to collections for the back hoaps that haven't been paid.

Speaker 4 (56:52):
Well, you're going to be the one responsible, Kevin, Kevin,
You're going to be the one responsible. Okay, So you
have to deal with that. You are responsible. You are
the legal owner as far as the HOA is concerned.
Now I understand what you mean as far as if
you sold a car. There's a document that you can
sign when you sell a car that will relieve you
of liability. But that's not the same when you're dealing

(57:15):
with a private entity. The HOA is a private entity
and you have by laws, and I'll bet you the
bylaws go by recorded ownership. I'll bet you that's what
they do. And if they do, they're considering you the owner.
But I don't think. I don't know what the bylaws say,

(57:36):
but I don't think you have personal liability beyond the
price of the real estate.

Speaker 1 (57:44):
I think that you could easily just surrender the lot.

Speaker 4 (57:49):
I mean, because it's not you surrendering it, it's the
HOA coming to get it. And then he would lose
the lot. I mean, tell the HOA look, I sold it.
The guy didn't record the deed. Do whatever you have
to do. You know, I'm not going to fight you
on it. Maybe they would be happy to do that
and just get it done. I mean, this guy apparently

(58:11):
is not going to do anything with the lot, Okay,
he's yeah, Hey.

Speaker 17 (58:15):
Listen, I was thinking about approaching it from a different angle.
It could be that the buyer of the lot can't
afford the HOA dues and maybe he's having your regrets.
So I think if I was in our caller's position,
I would call the buyer and say, hey, look how
about this. I'll give you back a thousand dollars to
undo the deal, and I'll cover all the past UHOA fees.

Speaker 1 (58:34):
The guy might jump at that.

Speaker 9 (58:38):
Kevin's communicate with him. The only thing I have for
him is his mailing address and an email, and I
get nothing back from him other than you know, right
after it first happened, he confirmed that he got the paperwork.
I sent him, and the only thing after that was
that he claimed he still claimed that he sent it in,
but he hasn't received confirmation from the state that it was.

(58:58):
It's the county, and I have is the county correct?
So one thing I worry about is I kind of
would be committing fraud. I've got some people telling me
we'll just resell it, and I'm like, well, wait a minute,
I don't own it. So it'd be like trying to
resell a car that someone didn't come to pick up,
even though I asked r of the car. No, that's right,
So I don't own it. As a record of the sale,

(59:19):
You're right.

Speaker 4 (59:20):
You could be accused of fraud, and the guy could
accuse you of breaching the contract.

Speaker 1 (59:25):
It's a mess. There is no easy solution, Kevin. It's
a mess. Right now.

Speaker 4 (59:30):
You are the legal owner as far as the HOA,
as far as the world is concerned, that you are
the legal owner until he records that deed.

Speaker 9 (59:41):
So one other question. When this lot first sold, we
go in and we hand the people at our HOA.
We go in and hand them to check every month
for the HOA, for the property, the house that we own.
They have never said, and we gave her a copy
of the everything, of the deed of the sale. Everything.
They never once have contacted us until I went in
there last this week and I asked her. I'm like,
what's up with this? And she's like, yeah, I can't

(01:00:03):
get this guy to pay us. So they haven't considered
it to be my problem for the last eight months,
and it wasn't until I went in and asked about it.

Speaker 4 (01:00:11):
But now, well, that doesn't That doesn't mean you're any
less liable. I mean that means they're sloppy and they're bookkeeping.
That doesn't mean you're relieved of the dead. I mean
that you still owe the money. If anything, you benefited
by keeping your money longer. But listen, Kevin, here's the deal.
I would talk to the HOA and say look, and
tell them exactly what happened, and say, look, if your

(01:00:33):
normal procedure is.

Speaker 1 (01:00:35):
To foreclose on this lot, go ahead and do it.

Speaker 4 (01:00:40):
I mean, just go ahead and do it. I mean,
and then then the guy can't blame you. He doesn't
blame you. You can say, look, the HOA took that
lot legally, so it's not my problem. That's the cleanest
way to do it is to let the HOA know
that you sold it the guy's not responding, and tell

(01:01:03):
them they can do whatever they need to do to
recoup it. You just don't want to have personal responsibility.
And then maybe they'll take the lot. I mean not maybe,
I know they'll take the lot. I got to take
this break. Speaking of taking the lot, we got to
take this break. Dan McKenzie, by the way, we'll doing
a state plan for the asking and I'll tell you what.

Speaker 1 (01:01:23):
He does a great job.

Speaker 4 (01:01:25):
He will do an initial consultation and tell you what's
out front. He'll give you prices upfront to do your
customized state plan.

Speaker 1 (01:01:33):
He's doing mine. He does a great job.

Speaker 4 (01:01:36):
And I'll tell you what it's personalized service eight three
three co plans whether you need a trust or a will,
or a combination of the two eight three three COO
plans or online co plans dot co go with a

(01:01:57):
sure thing Denver's Best Ruffer roofing dot com. You don't
pay a cent until you're content, wait time for an
insurance check up free, no obligation. In comparison, call compass
insurance paying too much your coverage at dozens of insurance
companies find out now three all three seven seven to one.
Help you'll think you're his only customer when you choose

(01:02:19):
Frank durand the real estate man dot com to list
your home with Remax Alliance three all three nine two
zero sixteen twenty two.

Speaker 1 (01:02:29):
Hey, I'm Tom Martine.

Speaker 4 (01:02:31):
You're troubleshooter three oh three seven one three talks seven
one three eight two five five. Christie heard us talking
about Mary Opania and this is that Pana in the
ass that I think that she heard about with landscaping
who didn't finish a job.

Speaker 1 (01:02:45):
She's saying she's having a similar issue. I believe Christy.
What's going on?

Speaker 13 (01:02:51):
Well, Tom, I just want a claro SI. I had
Mario come and do work for me about two years ago,
but it's the exact same situation that Andrea is experiencing, and.

Speaker 1 (01:03:05):
He never came back to finish it.

Speaker 13 (01:03:09):
No, he gave me multiple excuses. He had a crew
from Venezeuela that he would leave there and they would
work by shelf one light into the evening dark. I
provided lights for them, I provided tools. He would never
come and pick those men back up.

Speaker 4 (01:03:29):
They had no.

Speaker 13 (01:03:30):
Food, no coats, and when I finally got on him.
I said, Mario, we've got to get this job done.
He came and looked at what was left to be done.
I had paid him seventy five percent for the job
at that point, and he looked at me and he said, Christy,

(01:03:54):
I'm walking off this job. I'm not finishing it, and
don't ever contact me again.

Speaker 4 (01:04:01):
What a scumbag. This guy's a scumbag. I think, go ahead.

Speaker 13 (01:04:09):
He's tall, he's imposing. I have taken on notifying people
privately bea next door anytime I see that they're considering
him to do work and warning them that they need
to get the entire thing in writing and not to
pay him up front. And now he's threatening me. He

(01:04:32):
said he's going to get a restraining order. He knows
my full name, phone number, address, and if I don't
stop harming him in his business, he's going to take
action against me.

Speaker 2 (01:04:45):
Tom.

Speaker 1 (01:04:45):
Can you he's full of crap. If she has a
different number, she could give the acts. Maybe she has. Yeah,
let me ask you this. Do you know Christy?

Speaker 4 (01:04:56):
The number that you know is it seven to zero
sick seven two seventeen forty eight?

Speaker 1 (01:05:03):
Is that the number you have for him?

Speaker 8 (01:05:06):
Let me look and see what because the number.

Speaker 4 (01:05:09):
That we have for Mary Opena at Nature's Edge Living
Spaces is seven to zero six seven two one seven
four eight.

Speaker 1 (01:05:22):
That's the number that we have.

Speaker 4 (01:05:24):
And he doesn't seem to answer seven to zero, six,
seven to two seventeen forty eight.

Speaker 1 (01:05:32):
So I wanted to see what number.

Speaker 4 (01:05:33):
You have.

Speaker 1 (01:05:38):
And uh, get zero.

Speaker 13 (01:05:42):
I'm sorry, seven to zero six seven two one seven
four eight.

Speaker 1 (01:05:48):
Yeah, that's the one that we have. Okay, all right.

Speaker 4 (01:05:50):
By the way, this is his modus operendi, his mo
where he threatens people who are talking about him and
then he goes back on to next door and just
fleeces the flock. He takes the next one to slaughter,
He takes money, and he doesn't finish jobs. I mean,
this is the same thing we're hearing over and over over.

(01:06:15):
If anyone tells us where we can find a headsheet,
I'd like to go. Tom, please brigade dot com to
warn others about him and Mario.

Speaker 1 (01:06:26):
You don't you know what.

Speaker 4 (01:06:27):
I don't take I don't take kindly to threats. So
why don't you call me and threaten me, you moron?
Oh no, no, I shouldn't call my moron that's actually
a bad bonner for my YouTube morons. I'm gonna call
you a liar and a cheater and a ripoff in
my opinion based on everything I'm hearing. Okay, So Mario,

(01:06:48):
why don't you give us a call and tell us
why you are not a liar, a cheat, and a ripoff.

Speaker 1 (01:06:58):
Let's figure that one out.

Speaker 4 (01:06:59):
So Mario Pania is at seven to zero six, seven
to two, seventeen forty eight. And I warn people, based
on what we're hearing not to use this guy. Now,
did I take my break or not?

Speaker 1 (01:07:14):
Did I? Or am I in trouble? What's that? Okay,
let's take this break. We'll be come right back.

Speaker 4 (01:07:24):
Go with a sure thing Denver's best roofer Excel Roofing
dot com. You don't pay a cent until you're content.
Time for an insurance checkup free, no obligation. In comparison,
call Compass Insurance paying too much your coverage at dozens
of insurance companies find out now three oh three, seven
to seven to one help. You'll think you're his only

(01:07:46):
customer when you choose Frank durand the real estate Man
dot com to list your home with Remax Alliance three
oh three nine two zero sixteen twenty two.

Speaker 2 (01:08:03):
You need so you don't have come running as fast
as we can. Shooter's gonna help come.

Speaker 1 (01:08:13):
Man Dix is the Troubleshooter Show.

Speaker 4 (01:08:17):
No Tom Martino, Hello Tom Martino here, welcome to the show.

Speaker 1 (01:08:22):
We got Major Mark Major in the studio. Mark, what
do we got going on in the studio?

Speaker 5 (01:08:27):
Nick Gravinus, any questions you have on windows siding doors?
These guys have been around forever, as you know, they
do a great job. In fact, he did a great
job at our house on our new sliding door we
got from Nick not too long ago. And then of
course we're solving everybody's problems and taking their complaints. Three
oh three Martino, three zero three Martino gets the calls

(01:08:49):
in right now.

Speaker 4 (01:08:50):
Yeah, and you can call that number twenty four to
seven and we'll get right to you. So, if you're
listening right now and you're wondering maybe it's a podcast
and you're wondering, how do I get to that show?
You called three oh three six two seven eight four
six six three or three Martino and we'll call you back.
We promised that, So you leave your number we'll call
you back. Or when you hear us. You can also
call the iHeart number right now three oh three seven

(01:09:12):
one three talk. That's when we're on the air from
ten to two Mountain time. That's three oh three seven
one three eight two five five. Let's talk to Page
and uh, what's going on with you?

Speaker 1 (01:09:24):
Page? Welcome to the show.

Speaker 2 (01:09:27):
Hi.

Speaker 18 (01:09:28):
Yeah, So, my.

Speaker 19 (01:09:29):
Husband and I we bought a house on April twenty fourth.
We closed on it and what's the what's the persons
of the home agreed to a post occupancy agreement because
the sale is going through a bad divorce and stuff,
So we agreed to that so that the husband and.

Speaker 10 (01:09:51):
Wife can get their stuff out without you know, seeing
each other and stuff. So we are at the end
of that actually as of last Friday, and now the
ex husband is just not leaving the house.

Speaker 19 (01:10:06):
We tried calling the shriff's office.

Speaker 10 (01:10:07):
To get him out and they are not really helping.

Speaker 19 (01:10:12):
Us, and we tried to go through the you know,
squatter's eviction process, but.

Speaker 10 (01:10:18):
Unfortunately, since we agreed to him staying there with.

Speaker 19 (01:10:21):
The post occupancy and I gave him a key to
get into the house, that makes him an authorized tenant.

Speaker 20 (01:10:29):
So we feel very.

Speaker 1 (01:10:35):
Called Brad O'Brien and get the eviction process rolling. That's
really what you have to do, Paige. You got to
do an actual eviction.

Speaker 4 (01:10:43):
Now, let me ask you, is the house vacant or
is the guy living there with all his stuff?

Speaker 9 (01:10:50):
Yeah?

Speaker 19 (01:10:50):
So's he's living there. You know, I don't know where
he's staying because the wife took the beds, so.

Speaker 10 (01:10:57):
You know, all that he had in there was like
a cow and you know, the TVs and stuff.

Speaker 19 (01:11:01):
But you know, I don't know he's there every single day.

Speaker 2 (01:11:05):
We go by and uh, did you talk to him?

Speaker 10 (01:11:09):
YouTube?

Speaker 1 (01:11:10):
Did you talk to him?

Speaker 4 (01:11:11):
Did you just like say, hey, man, what's going on?

Speaker 10 (01:11:15):
He's a he's a horrible person.

Speaker 19 (01:11:18):
He has basically told us that he's.

Speaker 10 (01:11:21):
You know, preparing this to us.

Speaker 19 (01:11:24):
With the agreement of the house, he had to pay
for half a replacement of the roof, and so I
agreed to wait to do the roof replacement after he left,
which was on last Friday, the fifteenth, which happened. We
did end up doing the roof replacement while he was there.
The only unfortunate part is that he took a YouTube

(01:11:45):
about it, a YouTube video, and then you know, was
really racist in the video.

Speaker 1 (01:11:53):
And what does that mean? Elaborate? What does that mean?
Really racist? In the video?

Speaker 9 (01:12:00):
You mean, like was so he just called us, you.

Speaker 10 (01:12:02):
Know, stupid white people.

Speaker 19 (01:12:04):
And that's definitely best reaching my husband's character there.

Speaker 1 (01:12:09):
Stupid what stupid? What stupid? Right for me to like
stupid white people? Huh, Tom, this guy's going to trash
the house.

Speaker 4 (01:12:17):
I got to get Bradam right, you gotta page, you
got to get the eviction notice going. This guy probably
will trash the house. You know, he's probably going to
do a lot of damage on the way out. He's
just a miserable person. Now his wife left, right, and
he's the only one there. Yeah, when was in your

(01:12:40):
agreement and in your agreement, how long was he supposed
to stay? How long according to the agreement.

Speaker 19 (01:12:48):
Until eight o'clock eight am on the fifteenth fifteen with
his he had to be off property.

Speaker 1 (01:12:56):
And what does he say he's going to do?

Speaker 4 (01:12:58):
What?

Speaker 1 (01:12:58):
What are his plans? Have you asked him or as
he told you?

Speaker 19 (01:13:03):
Oh yeah, we asked him every day and even you know,
throughout the whole post occupancy, we've been in touch with
him because with our agreement, we also were able to
you know, if we had to go buy and measure
for new carpet. All we'd have to do is let
him know of a twenty four hour notice, and with
that I tried, and then he he decided told me
that we were violating privacy tenant laws.

Speaker 10 (01:13:26):
So that's why.

Speaker 19 (01:13:27):
But even now he every day it's something different. I
think last Friday it was just that he wasn't going
to be leaving until he told his lawyers Saturday morning,
and then he told us Sunday afternoon.

Speaker 10 (01:13:44):
And then it got pushed to and then we.

Speaker 21 (01:13:46):
Got to get to Sunday, and then you know, Monday,
we went to.

Speaker 10 (01:13:50):
The courthouse and filed the vision process for Wait, so you.

Speaker 4 (01:13:54):
Did you did start the eviction process already.

Speaker 10 (01:13:58):
We did, but it was the wrong one. I guess
we My husband's here with me. I don't remember what
it was called.

Speaker 2 (01:14:05):
But.

Speaker 4 (01:14:07):
Yeah, you can. Guys, you can't fool around with this.
You gotta let an attorney do it. I'm serious.

Speaker 19 (01:14:14):
Yeah, And unfortunately we've talked to an attorney, but they
don't seem very confident in us having any.

Speaker 1 (01:14:23):
I guess.

Speaker 10 (01:14:25):
They don't see us winning a case, because winning your.

Speaker 1 (01:14:29):
Case, you own that you own the house. Wait, wait,
a minute.

Speaker 4 (01:14:32):
Oh wait a minute, what do you What do they
mean you can't win the case, you can evict the person.

Speaker 1 (01:14:37):
What do they mean by that?

Speaker 21 (01:14:40):
Yeah, I guess they like find they're going to try
and pick our case apart basically the course.

Speaker 19 (01:14:46):
And if they find any areas that we said something
wrong or you know, kind of like the roof replacement. Uh,
you know, to be fair, we gave him two weeks
notice and then the days before notice as well as
the roof was still going to take place. You know,
apparently that is a violation of his privacy.

Speaker 10 (01:15:03):
So if that gets to the court, it could jeopardize
the case.

Speaker 4 (01:15:07):
But it's not gonna Okay, listen, listen, page listen. It's
not going to jeopardize it forever. You may just have
to refile. That's why you should never do it alone.
You need to get Brad O'Brien O'Brien legal services.

Speaker 1 (01:15:23):
Is he on right now? Brad? I think he's on
right now.

Speaker 4 (01:15:26):
Hold on a second, Brad, these guys agreed to a
post to a post closing occupancy, meaning that the guy
could stay there for a while. He was supposed to
be out May fifteenth. He says he's not leaving, and
she said she talked to some attorneys who say they

(01:15:47):
may not win the case.

Speaker 1 (01:15:49):
Well, Page, what does that mean exactly?

Speaker 4 (01:15:51):
Did the attorneys say that this guy can just live
there the rest of his life and never pay you?

Speaker 1 (01:15:56):
I mean, what did they mean by that? What did
they mean, Derek?

Speaker 18 (01:16:02):
Do you have ab I'm not exactly sure what they
meant by it, just just that the state of Colorado
usually sides on the side of squatters or whatever. I mean, Yeah,
it just sounded like they would side with them, because
I don't know, we're extremely lenient. I guess in the
state of Colorado.

Speaker 1 (01:16:23):
Okay, Brad O'Brien.

Speaker 4 (01:16:26):
If the guy was given and page, was there a
drop dead date of May fifteenth or was it? Does
it have wording in there about extending it? What?

Speaker 1 (01:16:35):
What does the agreement actually say?

Speaker 10 (01:16:38):
Yeah, so, Derek the unfortunately it's in my car.

Speaker 19 (01:16:43):
But I do know that there is like a per
day see that he's mass pass, which is three hundred dollars.
If he decided to stay past the fifth they think
sorry in the May fifteenth date. So that's that's our
other issue now, is you know every day he owes
us three hundred dollars.

Speaker 1 (01:17:01):
Okay, and what what was this?

Speaker 4 (01:17:03):
Explain explain this roofing thing. So Brad O'Brien, can hear it?
You had something about the roof and and what did
what did these attorneys tell you the roofing agreement violated
his rights?

Speaker 1 (01:17:15):
Tell me about that?

Speaker 14 (01:17:17):
Yeah, he did.

Speaker 18 (01:17:20):
So they were saying that we're violating Sorry, this guy's
saying that we're violating his his privacy laws. And he
said that there's like a protection order or something that
we can't do any work while he's the premises because
then we're impeding his ability.

Speaker 8 (01:17:37):
To move out.

Speaker 18 (01:17:38):
And I mean we we drove by on the day
that they were doing the well, actually, he made that
YouTube video the day that they were doing the roof there,
and he goes by showing them doing all the work
and saying that we're impeding his ability.

Speaker 1 (01:17:53):
To move out.

Speaker 18 (01:17:54):
However, they didn't have the garage blocked or anything where
he had his way back to it.

Speaker 1 (01:17:59):
So, by the way, is the roof done right? Is
the roof done right now?

Speaker 8 (01:18:04):
Yes?

Speaker 4 (01:18:05):
Yeah?

Speaker 1 (01:18:05):
Yes, okay, the roof is done well right now.

Speaker 4 (01:18:12):
Brad O'Brien, if you had a guy that was staying
there after closing and he refuses to leave, I doubt
the state of Colorado will let him stay there the
rest of his life.

Speaker 1 (01:18:24):
I mean, what steps can they take?

Speaker 22 (01:18:28):
So there is a standard form for post closing occupancy
in Colorado and it's generally for up to sixty days
of post closing occupancy. And that's a written agreement that
allows him to stay there. So that's the first place
to look.

Speaker 10 (01:18:40):
What does it say, how long does he have?

Speaker 22 (01:18:42):
Thirty days? If you still with them the time that
that written post closing occupancy agreement states, then you can't
evict him. But as soon as that time is up,
then if you're not gone, then you can evict him.

Speaker 4 (01:18:55):
Okay, so she needs to start the eviction process. Brad,
you do these kinds of evictions, right, yes, okay, So
what exactly did you do wrong the first time page
you said you did something wrong?

Speaker 10 (01:19:15):
Well, you know, he didn't have a key to his
own house.

Speaker 19 (01:19:19):
So you know, he had texted me and requested a
key to get.

Speaker 10 (01:19:23):
Into the house to get his belongings, and so I, I, you.

Speaker 19 (01:19:27):
Know, went to the house and I put a key
there and I let him know where it was. So
because you know, he didn't have forced entry. Is also
why we can't file for u you know, squatters or
anything like the squatters of eviction, the emergency squatters eviction.
So you know, because he didn't have a key to
his own house is kind of he kind of backfired
on us here.

Speaker 4 (01:19:48):
Yeah, I see what you're saying, Brad. I guess they
left a McKee.

Speaker 1 (01:19:53):
Go ahead.

Speaker 22 (01:19:55):
There's a separate squatter statue in Colorado, but it only
applies to total strangers. People you don't know, I'm not
in your family. You've never had a contractual relationship with them.
So this is a seller who's still on the property.
You cannot use the squatter's statute because you'd had some
contractual relationship with the person.

Speaker 4 (01:20:12):
Okay, So it would be a whole different eviction, right,
just a regular eviction.

Speaker 22 (01:20:17):
The squatter statute is like an expedited procedure for true squatters.

Speaker 4 (01:20:21):
Okay, okay, So under a normal eviction, how long approximately
would it take for these people to get possession of
their home?

Speaker 22 (01:20:34):
You know, three to four weeks if it goes everything
goes like clockwork in the courts.

Speaker 1 (01:20:40):
Page.

Speaker 4 (01:20:40):
You need to contact Brad O'Brien as soon as possible.

Speaker 1 (01:20:44):
You need to get this done. Okay, Okay, and really,
let me give you this number.

Speaker 4 (01:20:50):
I mean, truly, you can call any attorney you want,
but we know Brad and his team Olslaw dot Com,
O'Brien Legal Services. It's seven two zero three seven zero
seventy three eighty eight. Seven to zero three seven zero
seventy three eighty eight. This guy doesn't have a leg

(01:21:13):
to stand on. Okay, he's just a holdover. You're gonna
get the eviction, Okay. As Brad said, you were probably
using the wrong statute to begin with. What you need
to do is a regular eviction the guy. The fear
that I have is that he's going to retaliate and
he's going to wreck the property.

Speaker 1 (01:21:33):
Okay. And is that YouTube video still up on YouTube?

Speaker 10 (01:21:39):
Yeah?

Speaker 19 (01:21:39):
There's multiple actually and they are still there.

Speaker 4 (01:21:42):
Yes, And what does he say in these videos? What
is the whole idea behind his videos?

Speaker 9 (01:21:50):
Does that we're violating go ahead page?

Speaker 18 (01:21:58):
He says something along the lines of when you get
multiple people in one place, that there's going to be conflicts,
like kind of correct to us.

Speaker 1 (01:22:10):
You know, does this guy? Does this guy, I mean,
does he think he could just live there? I mean,
what what are his plans. Do you know, has he
told you anything?

Speaker 11 (01:22:21):
Yeah?

Speaker 21 (01:22:22):
He you know, he keeps telling us that. I'm trying
to think of the many reasons he told us. So
he just told us that he's having a town home remodeled,
but something was wrong with the permit. But he told
us out on Sunday, So you know, I don't really
believe that one. And you know then it was also
the roof delayed at him moving, you know, every day

(01:22:45):
it's a different excuse. So, and he's never very helpful
in his text messages.

Speaker 12 (01:22:52):
He's very.

Speaker 15 (01:22:55):
Just I guess not.

Speaker 10 (01:22:56):
You know, it's it's a very like I came in.

Speaker 21 (01:23:00):
Think of the words, it's not help response.

Speaker 10 (01:23:02):
Does that make sense? It's it's very short. It doesn't
answer any of our questions.

Speaker 15 (01:23:06):
You know.

Speaker 21 (01:23:07):
It just seems like he wants to you and control
the whole situation and doesn't want to help us answer
any of our questions.

Speaker 4 (01:23:14):
Yeah. Well, you know, he got divorced and he's probably
pissed off at the world. I mean, was he was
he at closing? Did you guys do a closing with
with he and his wife were.

Speaker 2 (01:23:24):
There or what?

Speaker 10 (01:23:26):
No, so they could not be on the same they
can't be on the same property. So he did his
clothing the day before and she.

Speaker 21 (01:23:33):
Did the closing on the same day.

Speaker 10 (01:23:35):
But I have met with his wife just from you know,
with her.

Speaker 21 (01:23:39):
Post occupancy portion that she had the.

Speaker 1 (01:23:42):
Week, And what did she say about the whole situation?
What did she say about this whole situation?

Speaker 10 (01:23:52):
She said that this is his mo o.

Speaker 21 (01:23:54):
You know, he's recorded the neighbors and posted them on
YouTube before.

Speaker 14 (01:23:58):
He's a horrible person. And oh man, I can't believe
this is.

Speaker 21 (01:24:04):
Even happening to us. She was like, you know, just basically,
I don't know why he's involving you guys.

Speaker 10 (01:24:09):
You know, we just got the house. We didn't know
this is what we're going to come with the house.

Speaker 1 (01:24:14):
Oh my gosh, this is terrible.

Speaker 4 (01:24:17):
Okay, so listen when we go when we go to
this break acts, would you get a link to one
of the videos.

Speaker 1 (01:24:24):
I'd like to see what this guy is posting.

Speaker 4 (01:24:27):
Meanwhile, Brad O'Brien, okay, please call him and get this
get this on the road. Seven to zero three seven
zero seventy three eighty eight. We have more coming up
on the Troubleshooter Show right after this, go with a
sure Thing Denvers, Best Roofer, Excel Roofing dot com. You

(01:24:47):
don't pay a cent until you're content.

Speaker 2 (01:24:51):
On top of it.

Speaker 4 (01:24:53):
Time for an insurance check up free, no obligation. In comparison,
call Compass Insurance paying too much your coverage at dozens
of insurance companies find out now three all three, seven
to seven to one help. You'll think you're his only
customer when you choose Frank durand the real estate Man
dot com to list your home with Remax Alliance three
oh three nine two zero sixteen twenty two. Hello Tom

(01:25:22):
Martino here, let's talk to Dori on the phone. Three
oh three Martinos the number three oh three sixty two
seven eight four six eis Dori.

Speaker 1 (01:25:29):
What's happening? By Tom?

Speaker 15 (01:25:32):
Hey been listening to you for our hundred years, so
thank you for your show.

Speaker 1 (01:25:37):
Yeah, and I'm one hundred years old. I feel like it.
What's happening?

Speaker 15 (01:25:42):
We're kind of in a conundrum, and I have a
question about buying a used car.

Speaker 1 (01:25:48):
Okay, go ahead.

Speaker 15 (01:25:49):
Our daughter was involved. Our daughter was involved in an
accident and.

Speaker 1 (01:25:54):
They totaled her car.

Speaker 15 (01:25:55):
The insurance company, the other parties insurance company got it.

Speaker 12 (01:26:01):
So she is she's a single mom on a limited income,
and she has so much cash to spend on the
used car.

Speaker 8 (01:26:13):
And we have been looking, looking, looking.

Speaker 15 (01:26:16):
And every time we go find something, we're like, we
want our mechanics to check it out. They back out?

Speaker 1 (01:26:25):
Who backs out? Who backs out? The seller?

Speaker 15 (01:26:29):
If we find a car we're interested in, you know
that's weird checked out by our mechanic, they.

Speaker 9 (01:26:36):
Go, oh, now old, or we decided to.

Speaker 4 (01:26:39):
Keep it, or well, that's a good sign. That's a
good sign that you're doing the right thing, because if
they won't let you get it checked out, don't buy it.

Speaker 15 (01:26:47):
Just don't buy it right right, And and I totally agree.
And so we're just having a hard time finding anything.

Speaker 1 (01:26:57):
And what is her price? What is her price point?
What's her price point?

Speaker 15 (01:27:02):
Five thousand dollars?

Speaker 1 (01:27:04):
So I mean, wow, that's gonna be rough.

Speaker 4 (01:27:07):
I know that's that's gonna be really really rough. Have
have Does she have any credit at all? Because sometimes
you might be money ahead if she uses that five
thousand and gets a small loan and buy something new.
I'm serious, by the way, they might like a Lincoln
or something for say, look what Dmitri got for roughly

(01:27:29):
that no, no, Now, Dimitri did get a great No,
he did get a great car.

Speaker 1 (01:27:34):
He really did.

Speaker 4 (01:27:35):
I mean they're out there, but man, you gotta get
him checked out. So Dorry, let me ask you something.
What what is her situation? Would she be able to
afford a small payment or not?

Speaker 15 (01:27:51):
Well, we could probably loan her a few thousand.

Speaker 4 (01:27:55):
You know the reason I'm asking the reason I'm saying
that sometimes sometimes you're just asking for trouble. By buying
a five thousand dollars car, you're just asking for trouble.

Speaker 1 (01:28:07):
I know it.

Speaker 9 (01:28:08):
I know it.

Speaker 4 (01:28:08):
So, and that's why they're not letting you check the
car out, because for five grand, you're not going to
find a car without problems.

Speaker 1 (01:28:18):
It's not going to happen.

Speaker 4 (01:28:19):
I'll bet you all the cars had more than one
hundred thousand miles.

Speaker 18 (01:28:22):
Right, Oh sure, yeah, yeah?

Speaker 2 (01:28:26):
What car was?

Speaker 1 (01:28:27):
What car was she driving? What car was she driving
in the accident?

Speaker 15 (01:28:33):
She was driving are my mother's two thousand and three
Honda Accord? And the thing was beautiful and it had
fifty eight thousand miles on it.

Speaker 9 (01:28:45):
Oh man, I know we're just sick and there.

Speaker 1 (01:28:51):
How bad was the damage? How bad was the damage
on the car.

Speaker 15 (01:28:56):
Well, the car she's still driving. The car is drivable,
it's say, but the body work alone where we got
the estimate at caliber was about six thousand dollars. So
we're wondering if.

Speaker 1 (01:29:11):
We should it.

Speaker 4 (01:29:13):
So wait a minute, So they're paying. They're paying her
five grand and letting her keep the car.

Speaker 12 (01:29:20):
No.

Speaker 15 (01:29:21):
Thirty seven hundred to keep the car, five grand to
total it and take it.

Speaker 4 (01:29:27):
Yeah, she means in my opinion, I'm telling you, I
don't know what her financial situation is, but she can
find a very very low priced Kia maybe and and
get a loan and she'll be trouble free. She'll have
what she'll have a warranty on this damn thing for
ten years. I mean, I'm just saying that so many

(01:29:50):
people make the mistake of thinking they have to buy
a used car, and they end up buying crap. And
no matter what if you put if you buy a
five thousand dollars car, you're gonna put five thousand dollars
into it before long, and that's ten thousand dollars and
guess what, and then after ten thousand you still have

(01:30:12):
a piece of crap. So it's just it's just not
worth it. Well, it is her situation such that you
could find maybe and I'm serious, I'm not This is
not like foolhardy I'm talking about. I'm talking about a
very sane idea of either buying or leasing a car.

Speaker 1 (01:30:32):
Does she drive a lot every year?

Speaker 2 (01:30:35):
No, not a lot.

Speaker 15 (01:30:36):
She works every day, but that's you know, probably fifteen
miles a day.

Speaker 4 (01:30:44):
And I mean she may she may even want to consider,
she may even want to consider a lease.

Speaker 1 (01:30:50):
Listen, here's what I'm saying. I can give you.

Speaker 4 (01:30:53):
Yeah, yeah, I mean look at I'm just saying you
got to pick the right thing for their situation. So
what I'm saying is, maybe maybe you call jfar Cars
Rodney over at JFR and.

Speaker 1 (01:31:05):
As just ask him. He'll tell you the God's honest truth.

Speaker 4 (01:31:09):
If he says, look, we can't find anything around five grand,
or maybe he can find a really good car for
eight to ten grand.

Speaker 1 (01:31:16):
But if you ask him, he will.

Speaker 4 (01:31:19):
I will trust him, and I can tell you he's
never gonna take advantage of you. You call Rodney and say, look,
here's my daughter situation. We got five grand, we don't
know if we should spend a little more, get a
small car Loan or maybe even something new with manufacturers
rebates or with whatever, or.

Speaker 1 (01:31:41):
Maybe you can find a used car. Let me give
you his number.

Speaker 4 (01:31:44):
Okay, it's three oh three, three oh three five two
zero sixty eight thirty nine seven two zero five two
zero sixty eight thirty nine. Yeah, I I just hope
you find something. I got to take this break. One
Clear Choice Garage Doors for your garage door repairs. Anything

(01:32:06):
you need service or repairs, or a new door or
a new opener. You will not find a better company,
not really. One Clear Choice Stores. They even have emergency
service twenty four to seven if you can't get that
door closed or broken spring in the middle of the
night seven to zero three seven zero thirty nine eighty seven.

Speaker 1 (01:32:27):
One clear Choice Doors dot Com.

Speaker 4 (01:32:35):
Go with a sure Thing Denvers Best Roofer, Excel Roofing
dot com. You don't pay a cent until you're content.
Time for an insurance checkup free no obligation comparison call
Compass Insurance paying too much your coverage at dozens of
insurance companies find out now three oh three seven seven
to one help. You'll think you're his only customer when

(01:32:57):
you choose Frank Durand the Real Estate man dot com
to list your home with Remax Alliance three oh three
nine two zero sixteen twenty two.

Speaker 1 (01:33:10):
Hi Tom Artine here, Welcome to the show.

Speaker 4 (01:33:12):
We're solving problems, answering questions, taking applance, making your life
just a little easier.

Speaker 1 (01:33:19):
All you have to do is give us call.

Speaker 4 (01:33:20):
We have Nick Gravina with us from Gravina's on nine
to fifty West Evans and we're talking about windows aside
from a lot of other things, and we do have
some questions for them. Let me find them and Nick.
As far as windows go, somebody wants to know if
they have noise reducing windows. One side of their house

(01:33:45):
faces a very busy street, and is there a such
thing as a noise barrier in a window.

Speaker 1 (01:33:52):
Or will a triple pain accomplish that? What do you
do for noise?

Speaker 16 (01:33:58):
So realistically, a lot of my manufacturing have what they
call like an acoustic glass or an STC offset, which
really yeah, so usually a double pain with dissimilar glass
does better than a triple pain, but laminated glass does
the best.

Speaker 1 (01:34:14):
Really, so you actually have a noticeable noise reduction.

Speaker 16 (01:34:18):
I think that's in the eye of the beholder. We've
done stuff that's been highest tcs and people still complain
And we've done stuff that's just a little bit and
they think it's the best. So again, the you know,
the of it, you know, speaks for itself, just depending
on who you are. But yeah, they make it and
they have some some numbers behind it.

Speaker 2 (01:34:37):
All.

Speaker 1 (01:34:39):
I want to know what makes you guys different?

Speaker 5 (01:34:41):
So we know a lot of windows siding companies, Yeah
you got you know, we used to talk about K
and H and then you have Compass and there's.

Speaker 1 (01:34:48):
A lot out there. You guys, first of all, I
think have had basically the same ownership.

Speaker 5 (01:34:53):
I mean, I understand the lineage has been broken down,
father son son son, but I mean, really, you guys
have no ever not been owned by anybody else.

Speaker 1 (01:35:02):
So what is like, truly, what is your philosophy like?
Long term?

Speaker 5 (01:35:06):
Are you looking at selling out to one of these
big venture capital groups? I mean, honestly, Nick, what do
you what makes you guys different and quite frankly better?
There's a reason I went with you compared to other
people that we even sponsored.

Speaker 16 (01:35:19):
I tell people all the time, I get another twenty
twenty five years and I've already been doing this twenty
eight you know, I love I love the windows.

Speaker 1 (01:35:26):
I love it.

Speaker 16 (01:35:27):
You know, I'm not I'm not the biggest siding guy.
I've just always dealt with the window side. But you know,
I know siding, but windows definitely more. That's what I
plan on doing. You know, I don't know if my
son wants to jump in when he gets of age.
I do not want to sell out to a conglomerate
at all. I'm kind of the anti conglomerate, you know.

Speaker 9 (01:35:46):
Yeah.

Speaker 2 (01:35:46):
Cool.

Speaker 16 (01:35:47):
You know I like to be big enough to you know,
do well. But I also like to be involved with
my customers, you know, So I like being there. I
know a lot more than a lot of people do
in this town. Ware And you know, that's just all
I try to go by is that, you know, we're
trying to do things right, We're trying to do it
at a good price, and we're gonna be around.

Speaker 5 (01:36:07):
You know, the ownership of a lot of and this
is for everybody listening. A lot of these companies out there, windows, doors, siding,
the ownership has no idea about the industry. They're basically
it's just kind of a will. They attempt to make
it into a cash cow. I mean, they don't have
a love for the business, a love for the customer.
They simply don't.

Speaker 1 (01:36:25):
That's what I really like about the heritage and just
the great thing the Gravina's name brings. I mean, it's cool, man.

Speaker 16 (01:36:32):
I think there's a lot of companies out there that
do have the upper you know, business quote unquote person.
But I think this industry you need to have knowledge.
It's not just one of those businesses that you can
plug and play. We've seen it happen, We've seen them come,
we've seen them go, you know. And that's the big
difference is that if I have to go to a
job site for something, I'm going to have an answer

(01:36:52):
for you, you know where if somebody else like that,
they're gonna have no clue.

Speaker 1 (01:36:55):
And people there's no strong arm with these guys, whether
it's the windows or doors set. They come out.

Speaker 5 (01:37:01):
I've personally had it done it to house salespeople come out,
they show you all the different products, which is absolutely
the coolest part.

Speaker 1 (01:37:08):
Most window companies, there's one product.

Speaker 5 (01:37:10):
These guys have like twenty manufacturers, fifty different lines of windows,
multiple different kinds of sliding doors, like Suzanna and I got.
He showed us every single different one. They have summer
high security, some have more glass than others. W's just
all kinds of different ones. Then you choose what's right
for you. If you want financing, they.

Speaker 1 (01:37:30):
Have the best out there, these guys rock and roll Tom.

Speaker 4 (01:37:34):
Yeah, real quick here, somebody wants to know about a
sliding door. It's getting difficult to close, and they've cleaned
out the track. They don't think it's dirt. Do sliding
doors need adjustments from time to time?

Speaker 16 (01:37:48):
Nick, Yes, exactly, even Scott knows. We just helped Scott
out with his patio door. Sometimes they need new rollers.
The rollers can wear out, but also the adjustment of
the rollers can be the two biggest things. We've gone
out to customers houses and we take the panel out.
We look at the bottom and it's covered with twenty
years of dog hair too.

Speaker 1 (01:38:06):
So what was the deal with your scat? You guys had,
Nick sena cru.

Speaker 2 (01:38:10):
At or what?

Speaker 1 (01:38:11):
Yeah? The lasts The lock on my sliding glass door
was broad wouldn't work. It just wouldn't work, and I
didn't know who to call.

Speaker 4 (01:38:19):
Yeah that's cool, so Nick, So you guys will do
service like that for sliding doors.

Speaker 16 (01:38:25):
Not usually I did it as a personal favor for Scott.
You know, I mean, we service our own products. We
don't usually go out this as Scott.

Speaker 2 (01:38:31):
That's what I mean.

Speaker 4 (01:38:32):
But if it's a product you put in and a
few years later they're having problems opening and closing, you'll
come out and service it.

Speaker 1 (01:38:39):
Of course.

Speaker 16 (01:38:40):
Yeah, I mean, we're still getting calls from people from
the nineties that we put stuff in from and we'll
go out there and take a look, you.

Speaker 1 (01:38:45):
Know, okay, and yeah you've been around that long.

Speaker 4 (01:38:48):
By the way, Deputy Chopper as a follow up, will
come to right after this because we it's appliance factory
outlet and that is really a complicated topic.

Speaker 1 (01:38:58):
We'll get to.

Speaker 4 (01:38:58):
By the way, Denver Region dot com for stem cell therapy,
I can personally vouch for them.

Speaker 1 (01:39:06):
Denver Region dot com.

Speaker 4 (01:39:13):
Go with a sure thing Denver's best roofer Excel Roofing
dot com. You don't pay a cent until you're content.
Please time for an insurance check up free, no obligation
comparison call Compass insurance paying too much your coverage at
dozens of insurance companies find out now three O three
seven seven to one.

Speaker 1 (01:39:33):
Help You'll think you're his only customer.

Speaker 4 (01:39:35):
When you choose Frank durand the real estate Man dot
com to list your home with Remax Alliance three oh
three nine to zero sixteen twenty two, you.

Speaker 2 (01:39:53):
Don't have come runousness as a cam.

Speaker 1 (01:40:00):
You that's gonna help come Man.

Speaker 3 (01:40:03):
Six is the Troubleshooter Show. No Tom Martine, Okay.

Speaker 1 (01:40:08):
I'm Tom Martino.

Speaker 4 (01:40:10):
Welcome to the show with Major Mark Major, and we
got a studio full. We got Nick Gravina from Gravina's
Windows and Gravinas dot Com. You can go there or
three oh three Gravina Gravinas dot com nine to fifty West, Evans.
We're talking windows, siding doors, and we also have callers
at three oh three seven one three talk. That's the

(01:40:33):
iHeart number, or you can call our twenty four to
seven number, three oh three Martino three oh three.

Speaker 1 (01:40:39):
Six two seven eight four six six. Fred is on
the line. We left off with last hour.

Speaker 4 (01:40:46):
Fred was asking about this situation in Evans, and I'll
just sum it up. Fred, the city of Evans bought
some property from this guy and promised that they would
warn him before they started demolishing the house because he

(01:41:07):
wanted to salvage his solar system which was functioning and
put it on his house. It was on this remote
building for a while, and he wanted to keep it
there as long as possible, and then ask the city
please let me know when you're going to start improving
the property and demolishing this house so I can move

(01:41:31):
the solar system. I have emails back and forth where
they tell him that they will, they have a tickler
in the calendar and they will keep him advised. All
of a sudden he finds out the building was demolished
and his solar system was destroyed, and now the solar
company is coming after him for twenty eight thousand dollars

(01:41:57):
for the destruction of their property which he was leasing.
So what did you need to know, Fred, other than
that are you? Are you associated with the city of
Evans by the way, Well, I'm.

Speaker 20 (01:42:13):
Just trying to find out some the information because this
is the first I've heard of it.

Speaker 10 (01:42:20):
But what do you mean?

Speaker 1 (01:42:21):
But who are you? Are you the mayor? Where are
who are you with Evans?

Speaker 10 (01:42:25):
No?

Speaker 20 (01:42:26):
I'm not the mayor. I was told that you would
be calling the mayor and I planned on going to
the council meeting tonight.

Speaker 4 (01:42:34):
Oh I see what you're saying. I'm sorry. Okay, So
you're an interested citizen.

Speaker 20 (01:42:42):
Yes, okay, I'm always interested in things that are going
on in the city that I currently live in. Okay,
when it reflects, it may reflect badly on the administration.

Speaker 4 (01:42:55):
Okay, Well, this was, by the way, he bought this
parcel into twenty sixteen. The city bought one half acre
from him in twenty twenty, and they did it in
order to build a road. There was a building rollar
system on it.

Speaker 1 (01:43:14):
He said.

Speaker 4 (01:43:15):
They were supposed to give him a chance to remove
the solar system before they begun work, but they demolished
the site. And now the solar company wants twenty eight
grand isn't so?

Speaker 2 (01:43:26):
Isn't that?

Speaker 1 (01:43:27):
Am I crazy? Isn't that six years to get it
off the building?

Speaker 2 (01:43:31):
No?

Speaker 4 (01:43:31):
No, Mark, it was twenty oh no, no, hold on, Yeah,
they bought it from him in twenty twenty. But here
was the point, Mark, I went through all this yesterday,
and I'll tell you why.

Speaker 1 (01:43:42):
I asked the same thing.

Speaker 4 (01:43:43):
I said, Look it, bro, if you sold this in
twenty twenty, you had five years to get that stuff off,
he said. But he said it was a working solar system.
And I did not want to move it until I
had to move it, and they agreed to it. They said, yeah,
keep it up and run as long as possible. Did
we see what he had in writing?

Speaker 1 (01:44:04):
Yeah? I saw it.

Speaker 2 (01:44:05):
Yeah.

Speaker 1 (01:44:06):
They were emails back and forth.

Speaker 5 (01:44:07):
He would it say, well, like, what is his synopsis?
It literally said, hey, we'll give you what thirty days
notice or what? No, they said sixty days notice. Okay,
here's what they said. They said, would sixty days be
enough notice?

Speaker 4 (01:44:21):
He says, well, yes, I have cancer and I'd like
to delay the moving of the solar system as long
as possible. And they said, okay, we put a ticul.
I put a tickler on my calendar, and I will
this is a city engineer, and I will let you
know sixty days in advance when we're going.

Speaker 2 (01:44:39):
To be on.

Speaker 1 (01:44:40):
Wonder if day guy still works there. No, he doesn't.
But here's the other thing. There were two people with
the city.

Speaker 4 (01:44:48):
One was in the city in the Mayor's office, and
the other one was with the engineering department.

Speaker 1 (01:44:52):
I'm just saying this tickler a tickler on my calendar, Mike.
I don't think any judge in the world is going
to say the city twenty.

Speaker 4 (01:45:00):
Now, well, I'm not saying they owe him money, but
they did tell him, not basically this email chain, which
I don't have in front of me, they really did say,
don't worry about it. We'll let you know in plenty
of time that you can retrieve your solar system. And
I can't believe that no one mentioned that to him.
Now it wasn't part of the buy sell agreement.

Speaker 5 (01:45:24):
Is when six years goes by and people that talk
to him six years ago no longer worked there.

Speaker 1 (01:45:31):
I don't know who would like. I don't know where
the ball is to be picked. That's right, that's right,
that's right. That's the same thing I told them.

Speaker 4 (01:45:39):
I said in twenty twenty when they bought this half acre,
why did you not make it part of the cell
agreement of the buy sell agreement? And he said, because
they told me they would let me know. It's a
small city. And basically it was just yeah, we'll let
you know. And he said, I did not know it

(01:45:59):
was going to take so long. He said, but as
long as it was operating, I wanted to keep it
operating as long as possible. And he was fighting cancer
he still is, and he said, I just didn't want
to be bothered with it until I had.

Speaker 5 (01:46:15):
To do it and beco I'm asking these questions because
I wasn't on yesterday. Sure did they come up with
a deal like through Hcpeck or somebody?

Speaker 16 (01:46:23):
Or was it actual?

Speaker 1 (01:46:24):
Was it an imminent domain deal?

Speaker 4 (01:46:27):
No?

Speaker 1 (01:46:27):
No, No, he agreed to sell it. He agreed.

Speaker 5 (01:46:30):
What I'm curious is, why wouldn't have he recouped the
value of that solar system within the cell of that
building because he wanted to keep the solar system.

Speaker 1 (01:46:38):
That was part of the deal. He wanted to keep
the solar system.

Speaker 4 (01:46:42):
So in separate emails, he said, Okay, you know, basically,
I'd like to retrieve my solar system.

Speaker 1 (01:46:48):
You can up the building. I don't need want anything
sold it. He didn't consider the value of that that
twenty eight thousand.

Speaker 4 (01:46:56):
No, because he wanted to keep it mark he was
leasing it. He wanted to keep the solar system, and
he wanted to move it over to.

Speaker 1 (01:47:05):
The other part of the property that he was keeping.

Speaker 4 (01:47:08):
See, he bought in twenty sixteen, he bought this two
point five acre parcel. Part of it had a solar
system on the adjacent little half acre lot, so he
sold that half acre to the city.

Speaker 1 (01:47:21):
He kept the two acres with his house on it.

Speaker 4 (01:47:24):
His plan was to move the solar system when they
were about ready to demolish that building, and that was
what the email chain said. But you're right, it wasn't
part of the contract. It was just emails back and forth.
And that's like hard I don't get.

Speaker 5 (01:47:44):
I mean, like, literally one of my buildings was taken
by Eminent domain, but we still sat down in anything
in the building. They either paid for it to move
or buy out if it was a permanent fixture. I'm
just to me, it sounds like he didn't do the
right thing up front and say, hey, well that property
you want to buy for ten thousand dollars or whatever

(01:48:06):
it is, I still owe twenty eight thousand on that
solar system.

Speaker 1 (01:48:09):
You guys need to move that or give me twenty
eight thousand dollars.

Speaker 4 (01:48:12):
Well, Mark, Mark, it wasn't his to sell. It was
a lease he didn't want. He wanted to keep leasing
the solar system at it. His plan was to move it.

Speaker 1 (01:48:23):
He was going to pay to have it moved, and
he would continue leasing.

Speaker 4 (01:48:29):
He was never going to buy it out. The only
reason that twenty eight thousand came up. Is because he
said to the solar company, by the way, the solar
system was destroyed, and they said, well, guess what pal
you owe us the cost of that system.

Speaker 1 (01:48:45):
So that's where the twenty eight grand came up.

Speaker 4 (01:48:47):
He was never intending to sell it, but in the
buy sell agreement for the half acre, he never put
in that agreement, by the way, solar system not.

Speaker 1 (01:48:58):
Included, which he should have done. He really should have
done that.

Speaker 4 (01:49:02):
I mean, that would have been the ideal situation to
have a contract that spelled out all of those terms,
like you have the right to retrieve your solar system,
will give you sixty days notice, blah blah blah blah blah.
Because I kept asking him, I said, look, man, you
had four years or five years to get that solar

(01:49:23):
system off the property. And he said, yeah, you're right,
and I would have, but I wanted to wait till
the last minute.

Speaker 1 (01:49:31):
You know, I don't know.

Speaker 4 (01:49:32):
It sounded weird to me, but when I saw the
email chain, it was pretty damn clear that he was
asking that the solar system was not included. They acknowledged
you can have your solar system, and here's what they said,
would would sixty days notice be enough to move it?

Speaker 1 (01:49:50):
And he said yes, and they said okay.

Speaker 4 (01:49:53):
Then the engineer said, I'm putting a tickler in my
calendar to let you know when we are about to
start the product. And it was never part of a contract.
So the guy, really, he's not going to win a lawsuit.
In fact, it's not going to be worth going to
court over it. I told him, look, maybe the solar system,

(01:50:16):
the solar company, will go after the city for destroying it.

Speaker 1 (01:50:19):
I don't know.

Speaker 4 (01:50:20):
They owned the property at the time they demolished it.
They owned it. They didn't own the system technically, but
they owned the property and they went ahead and started
work on that property. And then he happened to drive
by and his friend said, they took your solar system
and they hauled it away with the junk. They just

(01:50:42):
they literally just knocked down the building with the solar
system on it and hauled it all away. So, Peter
that was the situation, or Fred that was the situation.
The guy's name is Peter, and I don't think he
has a prayer. I think it's sad. It really is
sad that engineer wasn't even working for the city. At

(01:51:04):
the time they did the demolition, So you know, he
might have put a tickler on his calendar, but that
tickler went away when he went away. I mean, there
was no one to carry out this promise, no one
to carry out the promise, and the guy is out.
It sucks, It really sucks. But that's small town politics.

(01:51:28):
I don't know what he you know, when he went
to sell the place. I don't for the life of me,
I don't understand. Why didn't he just put something in
the contract to say, by the way, the solar system
not included, I will need so in such a day.

Speaker 1 (01:51:48):
I don't know.

Speaker 5 (01:51:48):
I agree, I agree with you there, but I guess
you know. I'm not saying you agree or disagree with this.
I'm just going my god.

Speaker 4 (01:51:55):
He had six years to move it, Yeah he did,
he did, and I told him to say, you know what,
I said, the same exact thing.

Speaker 1 (01:52:03):
I said.

Speaker 4 (01:52:04):
I said, you you had all this time. Why did
you have to wait till the last minute. Why did
you need sixty days when you have five years to
move it? And he said, Tom, I have cancer and
I wanted to leave everything operating as long as possible
and put off the cost of moving it to the

(01:52:25):
last minute. That's what he told me, he said. And
then I was going to move it over to my
house and continue my lease. I was going to pay
for the remove, for the tear down and setting back
up again. He was going to pay for all that,
and now he doesn't have it to move. But but
you're right, the same exact thing I said, and I

(01:52:48):
went one step further. Mark the first thing you said,
Why wasn't it part of the agreement? I mean, if
it was that important, you sure as hell would put
it in the agreement. I would think, by you know,
by the way that a solar system is mine.

Speaker 1 (01:53:03):
And he never did. He never did. I listen.

Speaker 4 (01:53:06):
I felt bad for the guy because he truly did
have this false sense of security that these emails gave him.
And I guess in a small town, maybe they thought
he thought that was good enough, you know, just having
this email from the city engineer. So Fred, I don't
know if it's going to come up at the town

(01:53:28):
hall meeting.

Speaker 1 (01:53:29):
I have no idea. I don't think this guy has
a big case.

Speaker 4 (01:53:32):
I mean, I don't think he's going to win any
breach of contract case. But it's really sad that you know,
he kind of just sat around and waited for them
to call him. So you may want to ask them
about it. I think Deputy bow was going to call
and try to talk to the mayor. Deputy Bow is

(01:53:53):
on right now, Bo did you call and talk to
that mayor?

Speaker 1 (01:53:55):
Ever?

Speaker 8 (01:53:57):
So the mayor, the mayor's name is Mark Clark. I
left two messages for him. He did not call me back.
I also called the replacement, the new engineer, left him
a detailed voicemail. He did not call me back.

Speaker 9 (01:54:14):
So I was able to get a hold of the
City Kirk and she knew a.

Speaker 8 (01:54:18):
Little bit about this, and she encouraged Pete to come
to the city council meeting. It's tonight, it's six forty five.
He can sign up and just bring his documentation and
explain this case.

Speaker 1 (01:54:33):
That's a great idea. That's idea.

Speaker 8 (01:54:37):
Yeah, council members look like there's just kind of old
retired farmers.

Speaker 4 (01:54:42):
Well understand it a little better then, yeah, yeah, maybe
they will.

Speaker 1 (01:54:47):
Maybe they will.

Speaker 8 (01:54:48):
I think they'll understand his plight.

Speaker 10 (01:54:49):
Now.

Speaker 8 (01:54:50):
The call of Fred that just he should go to
the meeting tonight because Pete has cancer and there's just
not enough time for him to drive up Carl Springs
or Denver to go.

Speaker 7 (01:55:02):
To the meeting.

Speaker 4 (01:55:02):
So he's had this he's had this ailment discancer for
six years melanoma, uh he said, or something.

Speaker 1 (01:55:09):
Okay, I forget he's been battling as spokesman. I mean,
I get it.

Speaker 4 (01:55:14):
It's hard, but he would be by far his best spokesman.
That's right, that's right, and it's serious enough and and
you know who knows. By the way, Bo, thanks for
that update. I mean he he really should show up
at that case. We got to take this break and
then Deputy Chopper will tell us about or the follow
up on appliance factory outlet right after this, go with

(01:55:41):
a sure thing Denver's best roofer Excel Roofing dot com.
You don't pay a cent until you're content. Time for
an insurance checkup free, no obligation. In comparison, call Compass Insurance.
Pay too much your coverage at dozens of insurance companies
find out now three oh three, seven and one help.
You'll think you're his only customer when you choose Frank

(01:56:03):
durand the real estate Man dot com to list your
home with Remax Alliance three all three nine two zero
sixteen twenty two. Okay, Tom Marchino here three three seven
to one three talk Major, Mark Major. We have a
couple of deputies and we have the Deputy Dollar and
Deputy Chopper. We also have u Nick Gravina from Gravina's

(01:56:24):
Windows and uh they have of course windows, siding and doors.

Speaker 1 (01:56:29):
Nick.

Speaker 4 (01:56:29):
You you mentioned that you don't necessarily mess around a
lot with siding. You know about them, you sell them
and you install it and all that. But you're mostly
into windows. But on the siding end, people want to
know your preferred siding. If they want very low maintenance,
what would you put up if they're doing new siding

(01:56:50):
right now?

Speaker 16 (01:56:51):
I would say the most low maintenance is going to
be either a vinyl or steel product.

Speaker 4 (01:56:57):
And that comes pre finished from the factory.

Speaker 16 (01:57:01):
Right right where like your Hearty's and your engineered woods
like LP, there's a lot of cocking involved where on
the steel. In the vinyl you have a lot of
J channels, so you don't have as much upkeep as
far as you know, going back and examining your cocking.

Speaker 4 (01:57:15):
Okay, now the one guy says, my front door swells
every winter. It doesn't latch correctly. It goes back and
forth with seasons. Are there doors that would not be
as susceptible to seasonal changes? We have some pretty extremes
in Colorado. What would you say about that when it
comes to front doors.

Speaker 16 (01:57:38):
I mean, I would assume it's a wood door and
that we could see. But you know, most of the
five glass and steel doors that we do, they don't
have the expansion rate that like a wood door would have,
So okay, their steel door should cure that.

Speaker 4 (01:57:52):
And as far as the finishes on those doors, are
they done at the factory by the.

Speaker 16 (01:57:56):
Way, Yeah, there's some some crazy pre finishing options these
days on entry doors. I mean there's some really almost
like automotive finishes. It's it's pretty awesome.

Speaker 4 (01:58:08):
So you can get you can get a number of
different colors, right.

Speaker 16 (01:58:11):
Oh yeah, yeah, and all of them will do excuse me,
all them will do custom if you want to, you know,
upgrade to it. But they have you know, most of
them have at least forty or fifty you know, standard
colors to pick from.

Speaker 4 (01:58:23):
Okay, someone mentioned that, you know, what does it mean?
You know they see all the time on these labels.
I'm paraphrasing now The text they see the five year cock,
ten year clock, twenty year cock. I mean, what does
that really mean? There's no colck in the world it's
going to last ten or twenty years. I mean, so
how often really does calking have to take? You know,

(01:58:43):
how often do you have to calk around the windows?

Speaker 16 (01:58:46):
You know, I think you just gotta gotta watch it.
I would say, you know, probably five years. It depends
on the quality. There is some cheap cocking out there,
and there's some good cocking. We use the best that
we can find, but it's really about the substrate that
it's going to. You know, if we do a house
from nineteen twenty that's over one hundred years old, I mean,
the cocking may be fine, it's what it's adhering to.

Speaker 1 (01:59:07):
You know, the window will.

Speaker 16 (01:59:08):
Probably stick to, but it might not stick to the
one hundred year old wood for that long either. But
it's always good to check all of that. You know,
your gutters, you know, you're you're roofing your outside siding
to your windows, all that stuff. You know, it's just
general maintenance, and calking is really not one and done.
You got to keep you got to keep it up.
I mean really yeah. But there is some good cockings

(01:59:28):
out there. I don't know if they would be a
forever cocking, but yeah, there are some superb cockings.

Speaker 1 (01:59:34):
Anymore, what do you like?

Speaker 16 (01:59:36):
So we use the Osi max, which I think is
just absolutely phenomenal. We've had no problems with it. It's
called osimax yep OSI and then m ax yep Is
that just a silicone No, it's a modified your thing
so as Oh really the class fifty so as a
fifty percent movement, so that's twenty five percent more than

(01:59:58):
silicones do. But it's also paintable. We can actually install
it while it's wet. I had a kid's pool in
my backyard probably two years ago, three years ago, and
my kids put a small hole in the bottom and
it was leaking and we'd only had it up for
say a week, so I wasn't very happy. And they
said that you could, you know, use it underwater. So
I was like, well, I'm going to test it out.

(02:00:19):
So I grabbed my cockcun and sure enough, why I
was submerged. I put that stuff in there, no leak
for the rest of the summer.

Speaker 1 (02:00:25):
No fooling. Really, holy crap, it's crazy.

Speaker 4 (02:00:30):
What's the I know good people are going to ask,
so what let me break that down. What's the name again? RSI?
Is it O si O si Osi Max? Okay, thank
you for that man. That that's pretty cool, all right,
So Deputy Chopper Appliance factory outlet, let's talk what was
the original problem, Chopper, let's go to it.

Speaker 9 (02:00:50):
Uh.

Speaker 6 (02:00:51):
A lady called Elizabeth Rough. She ordered a dryer from them,
a brand a Maize was it a Maytag?

Speaker 1 (02:01:00):
Sure and dryer?

Speaker 6 (02:01:01):
Just a dryer may Tag And it was a new one,
not as supposed to be a scratcher dented one, which
they sell a lot of.

Speaker 1 (02:01:08):
That's okay.

Speaker 6 (02:01:09):
And they brought her one that was scratched, indented and
a double builder, and she was getting the old ghosting
from him.

Speaker 1 (02:01:17):
Nothing, nothing was being done.

Speaker 2 (02:01:20):
What happened?

Speaker 6 (02:01:21):
She called our show. Someone gave it to me and
I started emailing them. They wouldn't answer me, but I
kept on increasing my tone on the emails, and all
of a sudden, the double building went away, And long
story short, she finally agreed, instead of having another one

(02:01:42):
put out, that she would accept that one and they
would reduce the price, like by one hundred and seventy
five dollars and she was happy with the deal. Like
I told you, next three months, she'll see those scratches.
After that, she won't even notice them, because that's just
how it goes.

Speaker 1 (02:02:00):
Didn't she say?

Speaker 6 (02:02:01):
She said they were on the side, right, Yeah, they
were on the side. And I said, you won't see
him in the future, and she agreed, so she.

Speaker 4 (02:02:08):
Got a discount. Plus of course they took away the
double billing. That double billing was weird. But they never
actually talked to Chopper. They just reacted to your emails.

Speaker 6 (02:02:18):
Yeah, she said, boy, you must have built a fire
under them, because after you told me you emailed them.

Speaker 1 (02:02:25):
The next minute I was getting calls you know that
they wanted to do this.

Speaker 2 (02:02:28):
They wanted to do that.

Speaker 1 (02:02:30):
Love it, love it yep. I got to use my
dinger too. I love doing that on a.

Speaker 4 (02:02:36):
Tuesday, you know, especially at my age, using that dinger
really really helps. Let's talk to Gravina again. We want
to talk about more on these doors. They want to
know what you think of fiberglass front doors, Nick, fiberglass, Yeah.

Speaker 16 (02:02:53):
That's primarily what we sell anymore. I'd say probably ninety
five percent of the intry doors that we sell our fiberglass.

Speaker 1 (02:03:00):
What are they filled with something? Are they foam core?

Speaker 2 (02:03:03):
What are they?

Speaker 1 (02:03:03):
Yeah, they're all foam core.

Speaker 2 (02:03:05):
You know.

Speaker 16 (02:03:05):
They have different rails and styles behind it depending on
if it's made out of furniture grade hardwood or lvls.
But then yes, the majority of it is a foam fill.

Speaker 4 (02:03:16):
And you can buy those prime to paint, right or
do you get them with a factory finish?

Speaker 1 (02:03:20):
How do you do them.

Speaker 16 (02:03:21):
Anyway you want? You know, we can get them stained
from the factory. If it's a wood grain product, we
can get them painted. We can get them two toned,
you can get them raw, and you can do whatever
you want to it.

Speaker 1 (02:03:31):
So whatever you want, okay.

Speaker 4 (02:03:34):
On hardware, when I was talking about refrigerators having you know,
just a few companies make compressors for all kinds of refrigerators,
and there are a lot of washers. But you know,
pumps are made by a few companies. As far as hardware,
what is the hardware people should look for?

Speaker 2 (02:03:54):
Isn't it?

Speaker 4 (02:03:55):
Isn't it true that True used to be the name
and hardware you'd look for, right name.

Speaker 1 (02:04:00):
True for like the handle sets.

Speaker 4 (02:04:04):
Yeah, yeah, you're just the hardware on the windows themselves.
I guess they're calling the cranks and all of the hardware.

Speaker 16 (02:04:11):
What do you think on the windows for like casement
hardware was truth hardware, and yes that is still used
truth yep, And that is still used very widely amongst
most manufacturers.

Speaker 1 (02:04:21):
So it's a pretty hardy, pretty good hardware.

Speaker 16 (02:04:24):
Yeah, I only know of them and Amesbury and they're
kind of the two that pretty much they're both they're
both good yep.

Speaker 1 (02:04:31):
Okay.

Speaker 4 (02:04:32):
And then one other thing on replacement windows. Does it
matter if someone has double hung windows if they want
to go to casement?

Speaker 1 (02:04:40):
Can you make that? Is that a big?

Speaker 4 (02:04:43):
Is that a difficult thing? Or you just got to
get the opening right?

Speaker 1 (02:04:47):
It's you can do whatever you want.

Speaker 16 (02:04:49):
The thing is is a casement is usually built up
to about three feet wide, So if your double hung
is over three feet wide, you'd have to almost go
to a two wide casement. So if it's a forty
eight inch i'd hung, now you'd have to go to
two casements, where if it's under three feet you could
go to a single casement.

Speaker 4 (02:05:05):
So double hung windows and what the double hung are
basically the same the old fashioned windows you open and
close like you you know, I mean they're really the
what windows used to be, just the open and close,
not the crank out. And those case, those double hung windows,
they just come in bigger sizes.

Speaker 1 (02:05:25):
They come pretty big anymore.

Speaker 4 (02:05:26):
You know.

Speaker 16 (02:05:27):
The double hung usually means the bottom and the top
both operate, where oh, okay, single hung is usually where
just the bottom operates.

Speaker 1 (02:05:34):
So can you still even get those single hung windows.

Speaker 16 (02:05:37):
Yeah, we can get both of them, you know, the
double hungs it's nice for cleaning on an upper level
because you can tilt both end to clean. But yeah,
but so many people have air conditioning anymore for ventilation.

Speaker 1 (02:05:49):
It's not like it used to be.

Speaker 16 (02:05:51):
And then you know, a lot of people actually don't
even wash their own windows anymore, so to them, it
doesn't believe it matter.

Speaker 4 (02:05:56):
So as far as replacing if they had old windows
that were single hung or double hung, you're saying putting
a casement in, You can do that as long as
you get the right sizing.

Speaker 1 (02:06:08):
I mean, it's just basically one for one.

Speaker 16 (02:06:10):
Yeah, you can almost replace any window with any different window,
you know, in theory, it just might be a different
configuration than then you're used to.

Speaker 4 (02:06:21):
And do they still do, by the way, if you
have that pained look. Do you get those windows with
the pains in them, like.

Speaker 16 (02:06:27):
The grids or the grills, yes, oh grids, right, Yeah,
it doesn't seem to be as popular. There's definitely different
styles these days. You know, the old wood ones where
you know you can touch them. We still do those two.

Speaker 4 (02:06:39):
So there's also really oh yeah, they actually are an
overlay on the pain itself.

Speaker 1 (02:06:45):
Yeah.

Speaker 16 (02:06:45):
So simulated divide a lights is a lot of what
like the wood manufacturers do where you can touch it
on the inside and you can touch it on the outside,
and then they have a spacer bar inside, so it
gives you a simulated divided light.

Speaker 1 (02:06:56):
Look.

Speaker 16 (02:06:56):
We can still get true divide light too, if you
really want. You know, it's kind of a special request,
but you know, if you really want to get a
sure true divided light, it's it's possible.

Speaker 1 (02:07:05):
Very cool.

Speaker 4 (02:07:06):
I want to remind everyone Appleair that's air with an
E Appleair dot Com some of the best warranties of
the business for labor and parts. Twelve years on their
diik in systems and six year full replacement if you
have major problems. That's Appleair dot Com three O three

(02:07:26):
seven three three twenty eight thirteen. Go with a sure
thing Denver's best roofer Excel Roofing dot com.

Speaker 1 (02:07:38):
You don't pay a cent until you're content.

Speaker 4 (02:07:43):
Time for an insurance check up free, no obligation. In comparison,
call Compass Insurance paying too much your coverage at dozens
of insurance companies find out now three oh three seven
seven to one.

Speaker 1 (02:07:53):
Help.

Speaker 4 (02:07:54):
You'll think you're his only customer when you choose Frank
durand the real estate Man dot com to list your
home with Remax Alliance three oh three nine two zero
sixteen twenty two. Hi Tom Marchino here, welcome to the show.
By the way, Fix at twenty four to seven for
thirty nine bucks does an extreme clean of your AC
before and I say before the heat hits. Add life

(02:08:19):
and efficiency to your AC for just thirty nine bucks.
Fixmihome dot COM's the website fixmihome dot com.

Speaker 1 (02:08:26):
All right, so what's on your mind? We have we
have a few minutes left.

Speaker 4 (02:08:31):
We're talking to Nick Gravina from Gravina's Windows Siding indoors
nine to fifty West Evans and we'll talk to you
about any problem, question or complaint. And we do have
a question and somebody wants to know Mark, and again
I really don't know. They want to know do you
do all of your own stock investing and all of
your own portfolio management directly?

Speaker 1 (02:08:52):
And I assume you do. Yes.

Speaker 4 (02:08:54):
He loves doing that, folks. And it is something that
is not for the faintheart. You have to know what
you're doing and you have to really have Uh, it
really isn't for most people, but yes he does. And
uh as for for Nick on Nick, are there windows
that people should stay away from? As far as the

(02:09:16):
types of windows? I think what they mean is like
maybe this is what I think what they mean. They
didn't say vinyl versus fiberglass versus whatever?

Speaker 1 (02:09:25):
Are they wood windows?

Speaker 2 (02:09:27):
They do?

Speaker 1 (02:09:28):
They even sell straight wood windows anymore?

Speaker 2 (02:09:31):
Yeah?

Speaker 1 (02:09:32):
I actually just sold some a week ago, just straight
wood windows through and through. Yeah, wood on wood? Absolutely?
Why would someone want that? Isn't that a maintenance nightmare?
You know, we bring it up.

Speaker 16 (02:09:45):
I mean, she has probably forty windows in her house,
so when we're only replacing five right now, she wants
them to match. Oh, so you know, and we bring
that up and we tell them, hey, you know, you're
gonna have a lot of maintenance with that, and they said, sure,
you know, so we try to cover that. You know,
some people are scared about vinyl. It's has been around
for a long long time. There was some low quality vinyl,

(02:10:08):
there still is, but there's also high quality vinyl.

Speaker 9 (02:10:11):
Right.

Speaker 16 (02:10:12):
Fiberglass. I'm still not the biggest believer in fiberglass. There's
some good properties with it. I absolutely love woodclad windows
with aluminum outside and wood in. I think those are
just fantastic.

Speaker 4 (02:10:23):
But you still have to redo the insize now and then, right,
I mean, I mean, you know, you stain them and
they have to be restained every now and then.

Speaker 1 (02:10:33):
That takes a lot of work.

Speaker 16 (02:10:34):
I mean with the low e coatings in there anymore,
and with the clad being outside, it actually protects it
for quite a long time now, So okay, you can
probably go a good probably fifteen years without having to
do that these days.

Speaker 4 (02:10:46):
Okay, someone wants to know about reflective coatings for preserving
furniture and interior items from the sun.

Speaker 1 (02:10:58):
What do you what do you think about that?

Speaker 4 (02:11:00):
Do they make any coatings anymore for reflective for the sun.

Speaker 16 (02:11:04):
Well, that's what the low e products do. The low
e products will block out a lot of the damaging
UV rays that will fade like a floor, a couch, drapes,
any of that kind of stuff.

Speaker 1 (02:11:14):
So will it keep will it keep the house cooler inside?

Speaker 4 (02:11:17):
Oh?

Speaker 1 (02:11:18):
Yeah?

Speaker 16 (02:11:18):
So it depends on how many coats you put in there,
you know, one, two, three coats, how much UV you'll
block out, and how much sun will reflect back out.

Speaker 4 (02:11:26):
Hey, by the way, when they talk about composite windows, okay,
are they talking about fiberglass or are they talking about
some other materials? What the word composite? A lot of
people are starting to use that now in the window business.
What does composite really mean?

Speaker 16 (02:11:42):
Well, so there's a couple different translations of that. You know,
we sell composite windows. We sell fiberglass. Usually most windows
that are fiberglass, the whole frame is fiberglass or considered fiberglass.
My favorite window is a composite window, which is primarily fiberglass,
but there's also some UV stable polymer involved into it,
and they do that so they can also weld the
corners instead of having to mechanically fasten the corners.

Speaker 4 (02:12:05):
So really, a composite is more than one material than
used it composited together, really right?

Speaker 1 (02:12:11):
Right?

Speaker 16 (02:12:11):
And just like the Anderson Fibrex is a composite you know,
I do know there's some other companies out there. Anything
with two materials is considered composite. So glass and vinyl
can be considered a composite window. And I think there's
some people out there that mislead people with that composite term.

Speaker 4 (02:12:28):
Okay, so really, if you had to pick one window,
This is not a text from anyone. This is my question.
If you had to pick one window to do your house,
and what would you do? You nick, what would you
do for your house?

Speaker 1 (02:12:41):
Colby Windows?

Speaker 12 (02:12:42):
What is that?

Speaker 1 (02:12:43):
Colby?

Speaker 16 (02:12:44):
Colby and Colby they've around forever, just as long as Marven.

Speaker 1 (02:12:47):
I mean what kind? I meant? What are they? What
are they? Vinyl? Are they are they would clad? What
are they?

Speaker 16 (02:12:52):
So they have that composite I was telling you that's
primarily fiblasts with the UV stable Palmer is a very
cool window. They also build one of the coolest wood
clad windows. It's just substantial and amazing.

Speaker 4 (02:13:03):
Okay, we gotta take this break. We got more coming
right up.