Episode Transcript
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Speaker 1 (00:00):
Kf I am six forty.
Speaker 2 (00:02):
You're listening to Dean Sharp the House Whisper on demand
on the iHeart Radio app. Thanks for joining us on
the program. We are in our second hour today. We're
talking bathroom remodels with my special in studio guest Jim
Zenovic from New Lux Bads and uh, well, you know what,
let's die back and I'm gonna be going to the
(00:23):
phones in just a couple of minutes. But there's a
there's a there's a hanging question, a hanging chad?
Speaker 3 (00:29):
Is that?
Speaker 1 (00:29):
Am I dating myself by saying that? Wow? Wow, I'm
really huh.
Speaker 4 (00:34):
I don't know.
Speaker 1 (00:35):
It just flashed in front of my brain.
Speaker 3 (00:36):
You pulled that out of It's wild.
Speaker 1 (00:39):
That's why they pay me the big dollars. Here. I
have a hanging chad. It was dangling actually.
Speaker 2 (00:49):
Anyway, before the break, Wow, I'm gonna take me a
while to recover from that one. Before the break, I
asked Jim, we were talking about scheduling, because scheduling and
communicating schedules such an important thing. And I had asked Jim,
all right, you guys don't get bathrooms done in a
week or less, just like Willy nilly like you just
(01:13):
start next week and get going. You spend weeks and
weeks getting it all prepared so that when you actually
show up at my house to disrupt my life, that
disruption is as minimal as possible. So it's probably a
foregone conclusion how you're going to answer this one. But
what if I am talking to a contractor and he's
and he's saying to me, oh, yeah, I can get
(01:35):
started Monday, Dean.
Speaker 5 (01:38):
Well, if a contractor can start Monday, as in tomorrow,
for most people, I probably wouldn't go with that contractor
only because unless you really love him, because he's going
to be living with you a long time, because it's
going to take him weeks and weeks just to acquire
most of his products that he's going to need to
complete your project.
Speaker 2 (01:59):
That's that's just It's why I wanted everybody to hear
from you. That's just the reality of it, all right.
If you want a decent cabinet, that cabinet's going to
be custom built. That does not you know, it's one
thing if the contractor is planning on going down to
you know, home depot and pulling a pre made vanity
off of a shelf and sticking it in there. But
(02:20):
if we're actually talking about doing a cabinet the way
you want it, with the features you want in there,
the color, the wood tone, the shape, and the size,
that's something that has to be built and there's no
rushing that along. So maybe they start the project tomorrow.
Maybe they think that's a way of getting your attention, like, hey,
(02:41):
I can get going. But you're absolutely right, Jim, they
start that project tomorrow. We gout the bathroom. Oh you
you know, on day one, I'm very impressed, and I
tell my friends, hey, I just hired this guy and
he's already in here and he's already completely gutted the bathroom.
And then on day six and day twelve, when you're
still living with a gutted bathroom and nothing else of
(03:04):
significance has happened, now things start to wear on you.
Speaker 1 (03:08):
Isn't that the case?
Speaker 5 (03:10):
I have seen it on many projects, not my own,
But I was in a project just a couple of
weeks ago. People had to flood unfortunately, and both their
bathrooms were ripped out, and they were to get somebody
right away, and they decided to go with us, even
though they had to wait They decided to go with
us simply because they knew that once we started, we
(03:33):
were going to get in there and get it done
and have their lives back together.
Speaker 2 (03:38):
Okay, so other than the you know, the unexpected, we
talked about opening up a wall, and we find the unexpected.
You guys, try and expect the unexpected, whatever that may be.
You're ready for that, which is great. Is there anything
about the process of any bathroom in which it's out
of your hands and you have to let the home
(03:58):
owner know, hey, this is the one thing that could
could extend the schedule here.
Speaker 5 (04:06):
Yes, definitely. One of our biggest things in that area
is custom shower doors. So a custom piece of glass
for somebody's shower door that they want to design the
way they want it is going to take anywhere from
a week and a half to two weeks just to
have that piece of glass built. And I can't do
(04:28):
that in advance. If you're off by a quarter of
an inch, that glass door is not going to fit,
it's not going to work right, it's not going to
look right. So that is one of the areas where
we let the customer know, hey, we're going to do
the whole bathroom. We're going to get everything completed, and
once the wet area is completed, we're going to order
(04:51):
that glass immediately so we can get here as quick
as possible. But that has to be custom made, so.
Speaker 2 (04:57):
You don't you're not going to measure for the glass
until you actually have your porcelain or composite or quarts
already installed, so you have your actual opening now that's
not going to change, and then you measure and then
you send the order out to the glass company. And
that's why there's that delay.
Speaker 5 (05:19):
Absolutely, that's hitting the nail on the head.
Speaker 2 (05:22):
Now, you don't have to do that delay necessarily if
you're going to do you know, sliding glass doors like
on top of a tub apron or something like that.
Speaker 5 (05:31):
No, if we're doing a what they call it consider
a bypassed door or a frameless bypassed door, or even
the barn door style bypassed doors, those we order in
advance and we can make sure everything fits because we
custom cut the frames on site. But the glass is
already made for those applications.
Speaker 2 (05:52):
And the glass is for giving a quarter inch, eighth inch,
whatever you know, because it is sliding, it moves back
and forth. But a fixed pan with a swinging door
that's got to be on the nose. And this is
all tempered glass, so it's not something you guys trim
at the job site.
Speaker 5 (06:07):
There is no change in it once it's made.
Speaker 2 (06:10):
Yeah, and that is a subcontractor that you guys have
to do, because I assume you don't have a glass
foundry back at the warehouse.
Speaker 5 (06:19):
Correct, So you know, we don't really look at somebody
like that as a subcontractor. They're more of a materials
provider there. But yep, that's that's what I'm looking for,
is we you know, we partner with people they can
also get us our materials quickly. So even in the
case of a custom glass door, we've found a amazing
(06:40):
company that do things right, get it to us quick,
are very responsive so that we can get that shower
door in much quicker than somebody else.
Speaker 2 (06:52):
And I suppose even though you're going to say, okay, well,
you guys want this custom glass door, so you know
this is not going to be a two day turnaround
for you, but you're communicating that upfront. Because again, another
thing that I want to use Jim and New Lux
as a as an example for y'all about is that
(07:14):
communication and setting proper expectations. I you know, honestly, I
don't really care if it's going to take another week
or so to get this thing completely wrapped up.
Speaker 1 (07:22):
That's fine.
Speaker 2 (07:23):
Just I just want to know. I just want to know,
as the homeowner what to expect. And I find it
so frustrating that so many contractors don't set up their
homeowners their clients with proper expectations.
Speaker 5 (07:39):
Not only do we set the expectations right from the
get go, our design consultant will go to homeowner know
during their design meeting that if they choose a custom
glass that hey, it might take a week and a
half to two weeks. We make sure it's written in
our contracts, and then when I come out to measure
the job, I again let the customers know, and once
(07:59):
we art the job, we remind them, hey, we're going
to get this job done. We're going to be done
in a couple of days, and I'm going to be
special ordering that glass. And the good news is when
somebody gets a custom glass, we can still usually get
them in their shower in a quick period of time
by just getting a shower curtain in temporarily so that
(08:21):
they're not a completely inconvenienced while we're waiting for that glass.
Speaker 1 (08:24):
There you go.
Speaker 2 (08:25):
Expectations are so critical. Here's an expectation for y'all. When
we come back. I'm going to the phones your Home
with Dean Sharp, the house Whisper.
Speaker 4 (08:34):
You're listening to Home with Dean Sharp on demand from
KFI Am six forty.
Speaker 2 (08:39):
We are talking bathroom remodels today. But also, as per
the law of our show, it's not a law, it's
just our tradition. We're in the middle hour of the show,
which means it's time to go to the phones and
talk to you about what's going on with your home.
I've got my special in studio guest, Jim Zenovich from
(09:01):
New Lux Baths. Should we have any bath remodeling questions?
But as always, you get to set the agenda anything
you want to talk about. All right, let's go to
the phones. Let's talk to Melody. Hey, Melody, welcome home.
Speaker 6 (09:15):
Well.
Speaker 7 (09:16):
I want to thank you first of all for helping
me with a past flooring problem. I know if you
remember my name out in North Carolina. But today I
have a really different question for you. I'm wondering about
the necessity of a wapole and a walk in shower
where the child meets the pan that you actually stand on.
(09:38):
Because my neighbor who's also my son, had a leak
problem in his exact same shower and he thought that
he had a whephole, and he thought that was the
cause of the leak. Turned out to be something different.
But we don't have a wheepole, and he did. And
like I said, it's the same builder, same contractors. One
(10:00):
seems to be able to figure out why.
Speaker 2 (10:03):
Okay, So first of all, when you say a weephole
your your son's weephole in his shower, are you sure
it was a weephole and not just a piece of
grout that was missing at the bottom that looked like
a hole or was there actually a hole drilled through the.
Speaker 8 (10:20):
Tile it was.
Speaker 7 (10:23):
It looked to me kind of like a h It
didn't look like a finished intentional thing. It was kind
of sloppy looking. And they called it a weephole, and
I said, well, why is it there? And they said, well,
in case you have a leak and the pipes behind
the tile, you know you'd want to know, right, And
(10:46):
I seem like kind of a weird reason.
Speaker 2 (10:49):
That is a weird answer. That is a really weird Okay,
all right, well Jim sitting shower. Yeah, Jim is sitting
right here. I'm going to ask his opinion first before
I comment on this. I'm gonna s Jim to comment. Jim,
have you ever have you ever heard of a weephole
inside a shower?
Speaker 5 (11:06):
I have never heard of a whephole inside of a shower.
The water that's inside the shower is supposed to stay
inside the shower.
Speaker 2 (11:16):
Yes, that's a good idea. That's a generally a good practice. Yeah, okay,
so let me let me clarify it. So, weep poles
are something that we use outside a lot a lot
at the bottom of like retaining walls and things like that.
We poles traditionally are for areas where we've got a wall.
(11:39):
I'll just give you the outside example. We've got a
wall and we've got you know, it's holding back soil,
and in that soil there's moisture and it's what we
call hydrostatic pressure. A moisture build up inside on the
backside of a wall can push a wall over. I mean,
the power of water is unbelievable and so wheepholes are
(12:00):
common parts of retaining walls and garden walls because they
allow water to escape out of the bottom and that
pressure doesn't build up. The idea of putting it at
the bottom of a shower, well, it's actually just irrational
and illogical. I think somebody's making an excuse for something
they may have done wrong. You know what, you Hang on, Melody,
(12:21):
We're gonna pick this up on the other side of
the break. Hang tight, Hang tight, everybody. We'll talk about
this supposed wheephole your Home with Dean Sharp the House Whisper.
Speaker 4 (12:32):
You're listening to Home with Dean Sharp on demand from
KFI AM.
Speaker 2 (12:36):
Six forty here to transform your ordinary house into an
extraordinary home?
Speaker 1 (12:41):
Is that for real? Dean yeat, It's for real. It's
for real.
Speaker 2 (12:45):
As we as Tina and I like to say, there
there is a dream home hiding in the house that
you live in. You just haven't looked in the right
place yet, and we are here to help you find it.
And that is the gosh darn on honest truth. That's
what we're about here at House Whisper. Also, what we're
about is talking to Melody. Do I still have Melody
(13:08):
on the line here, Hey melody, I'm here.
Speaker 1 (13:11):
Okay.
Speaker 2 (13:12):
So Jim and I were talking during the break about
your weephole at the bottom of your shower, and Jim
Zenovich from a new lux Bath is in studio with
me here today, and yeah, we both came to the absolute,
unquestioning conclusion that somebody made a mistake and was just
(13:34):
trying to cover up with coming up with a creative story,
because there is technically a weephole system in your shower,
but it has nothing to do with a hole in
the tile at the bottom of the wall where it
meets the floor, has nothing to do with that. There's
no reason for it. The whole idea of a weephole,
like I was saying before the break, is for moisture
(13:55):
on the other side of the wall to be able
to escape. But I mean in theory, in theory, if
you were going to build a system into a shower
wall so that you could detect if you had a
plumbing leak, it's actually kind of an impossible thing because
not only do I mean only occasionally do plumbing pipes
(14:18):
even just run down in a single bay, I mean
they may cross multiple stud bays, and so you'd have
to have a w weephole in every single one of those,
and ideally you'd want to put it to the outside
of the house so it could weep out there, not
into the shadow. So it just doesn't make any sense.
It doesn't make any sense. Now there is a weephole,
there's a weep system built in, and you know, Jim
(14:41):
reminded me of this. It's actually around the drain. If
you've got a standard round drain in the middle of
your shower, then once the hot mop or whatever the
whatever the water proofing treatment is, whether it's a sheet
vinyl or or some kind of waterproofing material that you use.
(15:03):
There's multiple systems these days, but whenever that's the case,
the drain. Actually, most standard drains correct me if I'm wrong,
gym bolt down and they clamp down around and there
are small weeps that weep into the drain to release
moisture that builds up in the in the thin set
down below in the pan.
Speaker 1 (15:25):
That is correct.
Speaker 5 (15:26):
So the way that those systems work is the majority
of the water goes through the drain, but since grout
is porous, as water seeps slowly through the system when
it hits that hot mop or vinyl, it will run
into it's supposed to be three little holes that are
in the bottom of that drain that will allow moisture,
(15:48):
any moisture that gets underneath the tile to weep out,
which is also another reason why those systems are not
systems high like to use, because who wants water going
through your tile?
Speaker 2 (16:02):
Yeah, I mean it's you're always just asking for another
set of issues that you can't actually do anything about.
But again, technically that's a weep system, but Melody, you
never see it. No one sees that. It's completely invisible.
It's underneath the tile. It's not coming into the shower,
it's leaving the shower.
Speaker 8 (16:20):
Well, I mean, it seemed to me this was a
bad idea because when you're in the shower and do
you have an opening into the wall, you're going to
possibly splash water in there or moisture that's in the
shower to.
Speaker 7 (16:30):
Build up in the wall and cause a problem, which
is what they thought. It was turned out they had
a crack and a shower hand below that, you know,
but it was the fact that we didn't have one
and nobody could tell us why, and other people it's
like fifty percent of the people had them, and fifty
percent of the people didn't.
Speaker 6 (16:50):
Yeah, in the same fact, yeah, the same style shower.
So it just and they wanted to cover it up.
You know, when they had their shower, they had to
put on new tiled down there, and they said, well,
we can't do that. We have to do this this way.
Speaker 7 (17:06):
Quietly, any kind of warranty later, and so there's stuck
with another we talk in.
Speaker 2 (17:11):
Yeah, the whole thing. The whole thing is fishy. The
whole thing is fishy.
Speaker 1 (17:17):
It really is.
Speaker 7 (17:18):
That's what I said. Well, I'm glad I don't have one.
That's all I can say.
Speaker 1 (17:21):
Oh, there you go.
Speaker 2 (17:21):
All right, my friend, I'm glad we could help you
out and basically say that I'm glad we could give
you the assurance that some crazy, crazy contractor has been
working on your house.
Speaker 7 (17:34):
Yeah, it's just I think it's COVID building contracting issues
and you know, in consistent groups of people working that
all the time. So thank you very much for yourdvice.
I always appreciate it.
Speaker 2 (17:47):
Thanks Melodie. Thanks thanks for the call. My friend really
appreciate it. All right, let's uh have time. Yeah, we
can start another one here. Let's talk to Connie. We
talked to Connie. Hey Connie, welcome home.
Speaker 3 (18:00):
Hi Dane. They're so taking my call. I really enjoy
your show.
Speaker 1 (18:04):
Well, thank you.
Speaker 7 (18:06):
I am.
Speaker 3 (18:08):
I live in a three story condo. I'm in the
middle story, the second floor, and so of course I've
got somebody below me, and I'm looking to change my floors.
I still have carpet, can't wait to get rid of them.
And I talk to some flooring people and it seems
like they're really kind of recommending laminate now over the
(18:31):
luxury vinyl. I can't afford real wood right now, so
I'm not sure whether I should just wait for that
excuse me, or if I should go ahead and do it.
Just to give you a little background, I've got about
a thirteen hundred square foot place. I'm going to do
everything except for the bathrooms, although I do want to
remodel my bathrooms in about another year or two.
Speaker 1 (18:52):
And I have one pet, okay.
Speaker 3 (18:55):
And I just want to make sure they are as
quiet as possible. I promise my neighbor below me that.
Speaker 4 (19:01):
And I have had.
Speaker 3 (19:01):
Neighbors who put them in and say they kind of
creak sometimes, and I'd like them to really be durable.
And look as much like wood as possible. So what's
your thought about all of this.
Speaker 2 (19:13):
Hmm, Well, I'll tell you right now. Let me just
be perfectly honest with you. They're not going to be
as quiet as carpeting. So things are going to get
a little noisier for your neighbor downstairs, just because it's
a hard surface material. So if you walk on it
with a hard shoe, it's going to transfer those sound
(19:33):
vibrations more efficiently down through the floor, even with a
good pad underneath it, and the best setups, the best
laminate and or luxury vinyl should have a really nice
pad underneath it. But the pad isn't very thick and
it does help muffle. But you know, you know, if
you had a hardwood floor in there, it would transfer
(19:54):
the sound more readily down to your neighbor than carpeting. So,
as much as a lot of us are not thrilled
with carpeting, just want to let you know expectation wise
for your neighbor that things are going to be a
little a little noisier just in general. But the creaking
doesn't have to creak. It shouldn't creak, whether it's laminate
(20:16):
or luxury vinyl, and the question of the choice between
the two, that's something that takes a little bit more
talking and explaining.
Speaker 1 (20:27):
In fact, you.
Speaker 2 (20:28):
Know what, if I can, I'd love to put you
on hold. We'll pick this one up after the break,
because it's worth having discussion. If this was two years ago,
I would have told you that, generally speaking, go with
the luxury vinyl because Lambin it had had its day
and had proven itself lovely in some ways, but the
(20:49):
underbelly of Laminate is very susceptible to moisture. However, however,
Laminate has had a resurrection on the market, a new
that does not have the qualities that the old stuff had.
So now we're back to having a legitimate choice between
those two. We'll talk about the differences on the other side. Everybody,
(21:12):
hang tight your Home with Dean Sharp the house whisper.
Speaker 4 (21:16):
You're listening to Home with Dean Sharp on demand from
KFI AM six forty.
Speaker 2 (21:22):
We are talking bathroom remodels with my in studio guest,
Jim Zenovic from New lux Baths. But right now, of course,
we are going to the phones, and I hopefully still
have Connie on the line with me. Connie is still there. Okay,
all right, so get ready, I'm gonna I'm gonna do
my best in the time that we have to give
(21:44):
you a little laminate floor versus luxury vinyl clinic. Okay,
both from the builder perspective and from the designer perspective.
So the question was, you know, Connie's redoing her condo
and she's trying to get rid of the carpet, and
she's not quite ready to remodel her bathrooms yet, but
(22:05):
she wants to change up the floor and she wants
it to have a good feel to it, and people
are nudging her in one direction or another. She's not
ready for hardwood. That's not in the budget. So she's
thinking about either laminate floors or luxury vinyl plank. And
they are significantly different from each other, and a lot
(22:26):
of things that are the same. What's the same is
they're both floating floors. They meaning that they kind of
install like carpeting in that generally they're just held down
around the edges. They're not being glued down or nailed
down everywhere through they're not nailed down at all. Some
some lvps and some laminates can be glued down in
(22:48):
certain areas, and that's an advantage at times that I'll
talk about in a second, if I can get to
it quickly enough. But generally speaking, they're floating floors. They've
got pads built underneath them, and there's usually a vapor
membrane underneath as well. So here's the difference fundamentally between
the two. They interlock. They both they click lock together.
(23:10):
They're relatively easy to install. They have to be installed
right with enough space around the edges so that the
floor can expand and contract in different temperatures. Otherwise, if
it's if it's run too tight to the wall, then
when it expands a little bit, it's you know, the
planks start to you know, the bubble up in the center.
(23:30):
The whole floor can kind of dome up, and nobody
wants that, and that squeaking or creaking. Uh. The only
time I've ever seen one do that is is when
it's been installed too tight and now it's under pressure
and they're rubbing against each other too severely. Otherwise that
just shouldn't. That's an installation problem. What I would suggest though,
before I tell you the other difference is is this,
(23:53):
if you are thinking down the line to the bathroom, remodel.
Is there any chance that you might want this flooring
to continue into the bathroom when you remodel the bathrooms.
Speaker 3 (24:06):
I'm guessing I will probably do some sort of decorative tile,
okay on.
Speaker 2 (24:12):
Yeah, if that's the plan, great, But I'm just letting
you know ahead of time that both of these materials
could very easily extend into the bathroom on the bathroom floor, Jim,
you guys put these in all the time.
Speaker 1 (24:26):
Yes, yes, As.
Speaker 5 (24:28):
A matter of fact, I love putting these in because
there's so many different color variations that you can come
up with.
Speaker 1 (24:34):
There are.
Speaker 5 (24:36):
Ones that work exactly I tile and the colors have
really come a long way in the U recently so
that they just really come together, bring a room together
and make it look like natural stone or real flooring.
And in the bathroom there are always one hundred products
that are a hundred percent waterproof, So not like the
(24:58):
stuff in the old days that would swell up and
have composite issues that would be horrible. This stuff is
now waterproof and works really well in the bathrooms.
Speaker 1 (25:08):
Right.
Speaker 2 (25:08):
So, and that brings up an important point that we're
going to get to you in just second year. So anyway, Connie.
When you're thinking about that, if you're going to do
a separate tile a vibe in the bathroom, great tile
is still an option with the LVP and the laments,
because there are tile versions of them. But if you're not,
that's fine. A lot of people like the idea, like,
(25:29):
oh my kind of my wood floor just continues right
into the bathroom uninterrupted. If in the future you think, well,
maybe that might be a good idea, then go ahead
and buy enough material now and just store the extra
planks away for the future, because you'll be able to
tie into the existing floor and just extend it kind
(25:49):
of seamlessly later. But when it comes down to the
LVP and the lamb in it, okay, lambin it is
a hard surface material, right, It's got a hard laminate material,
usually an aluminum oxide finish on the surface, and a
hard core luxury vinyl plank is what's known as a
resilient floor. It's got give to it. It's a little
(26:13):
softer to walk on. Laminates tend to have the feel
of hardwood, a little bit more to them as when
people experience them, the luxury vinyl a little bit more
comfort in the walk. The question of whether or not
one is superior to the other in appearance really comes
(26:34):
down to the brand, the look you're going for, and
so on. I'll tell you just generally speaking, because a
laminate has a hard, thicker core to it's a slightly
thicker material. If you're looking for an embossed finish, like
you want your floor to have a texture right now,
some of the laminates can go a little deeper in
(26:56):
the embossing. In other words, the texture then the luxury vinyl,
but only some, and only limited to a particular brand
and a particular look of floor that we're trying to reproduce.
So the moral of that story is when it comes
to the look, you have just got to get out
(27:17):
there and look at both and see as much of
it as you can so that you can decide, oh,
I like this one versus that one. The point is
there are brands and versions in both categories that look
really great and others that are like, eh, you know eh,
not thrilled every day. As Jim was implying, both of
(27:40):
those products in general are evolving into better and better
looking and better and better performing things. So that one
is a toss up. I'll leave it to you and
your designer or your design sense. You just got to
fall in love with something. Now here's the thing. When
it comes to LV luxury vinyl plank, it's a given
(28:03):
that it's one hundred percent waterproof. When it comes to
lamin it, it's not a given that it's one hundred
percent waterproof. Gosh, we're up against the break, all right, Connie,
I need you to hang on because I've got to
explain this to you. It's really really important. Can you
hang on through one more break?
Speaker 7 (28:21):
Sure?
Speaker 2 (28:21):
All right, you hang tight. It will be right back.
This is Dean Sharp, the House Whisperer. This has been
Home with Dean Sharp, the House whisper Tune into the
live broadcast on KFI AM six forty every Saturday morning
from six to eight Pacific time and every Sunday morning
from nine to noon Pacific time, or anytime on demand
(28:43):
on the iHeartRadio app