All Episodes

February 13, 2026 35 mins

Conway opens with a frustrating nightmare: problems with the new electric Dodge muscle car — the trunk won’t reliably open, the steering wheel vibrates over 30 mph, and customer service/dealership support has been a mess. 

 

Riverside is stepping up enforcement to catch carpool lane cheaters — and the big headline is that 3+ occupants is becoming the new HOV standard in some areas. 

 

Pokémon card shops across Southern California are seeing a spike in thefts as demand (and resale value) for collectibles keeps rising. 

 

And to wrap it up, Mark gets a batch of listener talkbacks — with surprisingly solid tips and suggestions to troubleshoot the car issues. 

See omnystudio.com/listener for privacy information.

Mark as Played
Transcript

Episode Transcript

Available transcripts are automatically generated. Complete accuracy is not guaranteed.
Speaker 1 (00:00):
It's k if I am six forty and you're listening
to the Conway Show on demand on the iHeartRadio app.

Speaker 2 (00:08):
I heartly see the big stars walking through the hallways,
petros and all the magic of iHeart Radio. Pretty great.
Tell me you didn't run that last hour? Tell me
you didn't run that stuff. Now you're double checking it,
aren't you? Yeah, tell me tell me be honest. I
don't think I did. I think I'm almost certain because
I'm thinking Doulie brother as well. That's that's a deep cut. Yeah,

(00:30):
that's that's exactly why I played it. See, that's why.
I think that's why you might have played the last hour,
But I don't know why you've played it this hour.
Maybe come on, mist look, I'm paying attention. That's a
good note. Yeah, that's that's actually the good part. If
I am X forty alive everywhere on the iHeart Radio app.

(00:51):
Mark Thompson here for Tim Conway Junior. Tim starts his
new schedule next week on Tuesday. And it's so cool
to hang out here with everybody at iHeart always enjoy it.
Kind of been through such a I'm gonna tell you
a story of somebody that I think I mentioned this
because I think maybe you've been through some of this frustration.
I got one of these new It's a Dodge muscle car,

(01:17):
but it's electric, Okay. I was really excited. It was
the first generation, which right away you know they're maybe
they're problems with the first generation stuff, but I was
really excited. I like the American muscle cars, you know,
the the Challengers and the uh you know, the Mustangs
and just I've always been into those cars, the Camaro,

(01:38):
but the idea that the Dodge Daytona would be all
that muscle and it looks and drives, and even the
interior the car is set up like it's a combustion engine,
but it's electric. So it's completely quiet, and they have
a thing on it where it can make the rumble,
which is kind of this funny thing, but I kind

(01:59):
of keep the keep the car quiet anyway for us,
though I did it for you. I showed everybody here
the rumble, which is really kind of funny. So everything's cool,
and then one day the trunk doesn't open, and there
is a weird thing where most trunks, if they don't

(02:20):
open with the latch on the outside, there's some kind
of latch on the interior, so you press a button
and it pops the trunk. There is no such button
on the inside of this car. So it's a design flaw.
But that's the way it is. I mean, it's not
an issue as long as the button on the outside works.
But it doesn't. So the car opens the trunk sometimes
when you press the button, and sometimes it doesn't, and

(02:41):
oftentimes it doesn't when you're at the airport with a
bunch of bags in there, so you have to load
the bags out from the front. Were that the only problem,
I might not even bring it in to be serviced.
But when it goes over thirty miles an hour, there's
a vibration in the steering wheel. It kind of feels
like there's an alignment problem. You know how when there's

(03:01):
an alignment problem, it'll kind of the steering wheel will
You'll feel it right. It's not that, but I'm just
saying it sort of has that, but it's much quicker, Okay.
So I set up a service appointment online right here
at the Dodge dealer in It was close by Van
Eyes Chrysler Dodge Jeep Ram there go right over in

(03:23):
Van Eys Boulevard and Van Eyes. So it was Thursday.
This is just yesterday, and Courtney takes the car in
eleven am. We're right on time for the appointment. She says,
there's seven guys sitting there, and then the lead guy
checking her in and he says, oh, the Dodge Daytona. Yeah,
we only have one guy here that services those and

(03:44):
he has eighty people in front of you. She said
what he said, yeah, we're not going to get to
your car from months. She said, well, well, then why
did you take the appointment? I mean we, he said,
He said, how do you make the appointment? He's like
and he's kind of like, you know, shining her on,
and she showed him if this is how we and

(04:06):
she by a confirmation. Yeah, she's by herself. But and
she said, it's my husband's car, blah blah blah, And
he said, well, I don't know. We just I'm telling
you we only have one guy and they're eighty people.
Tell you that that's right. So then she said, well
the car, we're worried that the steering is vibrating. We're

(04:26):
worried about being a safety issue, and the trunk doesn't open.
He said, look again, you know, we have eighty people
in front of you and only one guy who works
on the dage Daytona.

Speaker 3 (04:36):
No effort to maybe contact another dealership and see if
they've got an opening or something.

Speaker 2 (04:40):
Just say and why book the appointment. It's just the
weirdest thing. So I she comes home and she's kind
of dejected, and I said, I'll call the dealership and
just ask them about this, and I'll just I'll tell
them what happened. I mean, they're a big dealership, Van Eyes, Chrysler, Dodge, Jeep, Ram,
They're huge. I've been there. I test drove the car
there and.

Speaker 4 (05:00):
You didn't buy the car.

Speaker 2 (05:00):
I didn't buy the car that just went through the
bion And now I'm really glad I didn't buy the
car there. But the dealership was great. They pick up
the phone, you know, the Van Eyes across their Dodge.
I said, yeah, can I speak to the service manager?
And we had an incident there earlier and I just
wanted to follow up. It was kind of a problem. So,
oh my gosh, yeah, we're really sorry. I had an incident.

(05:21):
Let me try to get the service manager on the line.
So I'm on hold. I'm on hold. I'm on hold.
She comes back on the perception. She says, can I
he seems to be with the customer. Can I have
him call you? Like I said, sure, no problem, you
have my name number, no call. So now I'm at
this place where you feel like a they've really taken
advantage by the way they ask for a deposit for

(05:45):
your Yeah, before you even booked. The appointment is two
hundred and forty five dollars and they put it on
your credit card.

Speaker 4 (05:51):
Wow.

Speaker 2 (05:52):
So the whole thing is kind of leaving a stink.
And yet I can't even get through to a service
manager there to tell him hey. And I'm not a screamer,
I'm not a just a say hey, I was really disappointed.
You know, we did everything right, and I'm wondering what
the situation is and maybe, as Croch says, maybe you
can refer us to another Dodge dealer somewhere where they
can get this looked at. So I don't know what

(06:12):
to do now. I'm thinking try to write an email
to the owner of the dealership.

Speaker 4 (06:17):
So that was it. You haven't heard anything.

Speaker 2 (06:19):
No, they haven't gotten back to me. I mean I
may call them again, but I'm thinking it's futile. He
doesn't want He's not going to call to follow up
for some incident at his dealership. I don't think i'd
like to talk to the general manager of the dealership something.
But what maybe you have a suggestion. If you have
a suggestion, as a listener, you can send us a talkback,
you know on the iHeart Radio app. You can hit

(06:39):
that microphone in the upper right hand part of the
iHeart Radio app feature on your phone and you can
leave us. I think up to twenty five thirty seconds suggestible.
But I don't know what to do. I don't wan
to do so. Literally, I've got this vibration on the
steering wheel. The trunk opens and closes sort of at
you know, odd times, doesn't it stays locked a bunch

(07:02):
of the time. And again, if it were just a trunk,
I wouldn't worry about it. But I'm a little worried
about the safety, and like, I don't want to take
the car on a long distance drive. And now, and
it's just the way they said. They said, they're eighty
people in front of you, And but why book the appointment?
If the people sixty days she said, it could be months.
It couldn't be whatever. I think she said that this
could be months. It's like, you know, eighty people in

(07:24):
front of us. I mean, I don't you know, so
just to I don't know what to do now, And
like I guess you start calling around and seeing it's
very tough to get to these service departments. I think
it's really important when you buy a car that you
find out if the car can be serviced and where
it can be serviced. I think it's a really big
part of buying a car. So I feel a little

(07:45):
bit had. I know, I took a chance on a
first generation, but it's Dodge, It's an American car.

Speaker 4 (07:50):
That's one thing I was hearing a lot about the Tesla's.

Speaker 3 (07:52):
As you know, they've gotten a little bit older and
getting them getting them fixed is really really difficult because
there aren't a lot of people.

Speaker 2 (07:58):
That do it. Oh that's interesting. It's interesting because there's
so many testas. I would think there'll be a lot
of places that service them.

Speaker 3 (08:03):
Yeah, and like if you get into an accident, you know,
for God's sake that getting it repaired, even just structurally,
not even necessarily the mechanical aspects of it, but getting
it fixed you know.

Speaker 2 (08:14):
Oh yeah, yeah, yeah, I think I'd heard that if
you get into an accident it can be trouble. Yeah,
that you trying to like get it repaired that way
can be trouble.

Speaker 3 (08:23):
Yeah, because all the sensors and stuff around it, right,
specialty work.

Speaker 2 (08:26):
That's right, there's a camera and sensor everywhere. This car
is not quite that way, as I.

Speaker 3 (08:32):
Say, I around like same sort of idea where you
only got one person that knows how.

Speaker 2 (08:35):
To work, only one guy at van Eys, Chrysler Dodge
that does the Dodge Daytona. That's crazy, I mean, or
it's not. But at least say, you know, don't have
us clear the day and bring in the car but
in front appointment that you can't service anyway. I'm open
to suggestions. It's really frustrating, and honestly, I'm a little
anxious about driving the car, so uh when, but make

(08:59):
sure there's a service department in the place you get
the car that really can service your car. Make sure
of that.

Speaker 4 (09:06):
We have the best serviceman where we go.

Speaker 2 (09:08):
Really, yes, he deserves a huge shout out. Who is it?

Speaker 4 (09:12):
Bart at Honda World.

Speaker 2 (09:14):
At Honda World, job, we love you.

Speaker 4 (09:17):
You're always so good. Hond World, Thank you Mart.

Speaker 5 (09:21):
You're listening to you. Jim Conway today.

Speaker 2 (09:26):
He probably would sitting in for Tim Conway Junior. We
got the whole Conway crew, though. I want you to
know we're at full strength. Steffouche on the board doing
sound design. Doesn't they call it sound design? That that's
the way to make it sound cool. Yeah, I'm trying
to pick up a sound design.

Speaker 4 (09:46):
It sound well, make my title cool? What's mine?

Speaker 2 (09:49):
You're just cool? I mean, producer's pretty pretty. That's pretty cool,
exact producer. I don't say you can get too much
cooler than that. It's kind of top of the heat. Yeah,
familiarity breeds contempt. She thinks titles not cool anymore.

Speaker 4 (10:00):
Show Sorceress.

Speaker 2 (10:04):
It's kind of long, but okay, all right, you take
it as he said, and uh, yeah, I got it.

Speaker 6 (10:10):
Uh.

Speaker 2 (10:11):
And Krozier, you're gonna do more of that on the
night show. Uh. Krozier is uh with us as well.
And Rich Casson is in for Angel. The Angel of
the Night has already taken into the night. In Riverside County,
things are getting dicey. Cops are cracking down.

Speaker 7 (10:30):
It's one of southern California's the busiest freeways. The ninety
one in Riverside County.

Speaker 6 (10:35):
It is bad.

Speaker 8 (10:35):
It is bad as just a parking lot, especially at
the end of the day.

Speaker 9 (10:40):
Going to.

Speaker 4 (10:42):
East eastbound is bad.

Speaker 10 (10:44):
Inside this operation center in Corona, the Riverside County Transportation
Commission is cracking down on cheaters jumping into the HOV
three plus lane trying to get around the traffic using
high resolution cameras.

Speaker 2 (10:56):
By the way, three plus is the new Two plus
used to be the old way. Now you need three.
Two doesn't get you there the HOV lay No, no, no,
you need to pick up somebody else. Three plus is
what you'll need on the ninety one.

Speaker 7 (11:15):
Trying to get around the traffic using high resolution cameras.

Speaker 11 (11:19):
This system is different because it's actually a camera at
a level that's looking into the window of your vehicle
as you pass through the HOV toll facility.

Speaker 7 (11:28):
Official say the system can detect how many people are
inside a car during the day and at night, and
if less than three people are identified, the fifty percent
toll discount using the HOV three plus lane won't be applied.

Speaker 11 (11:40):
They've put mannequins in their front and back seat.

Speaker 2 (11:43):
They i know somebody who did that Mannikins. There is
a blow up doll. I think it was. It was
just to one though it. You know, he just needed
the one that it was one of those two plus
h we had more than one blow up. You should
have a conversation with somebody, that's right. But I guess
what was fairly realistic looking. I don't know that it

(12:03):
would have passed, you know, the new kind of AI surveillance.

Speaker 3 (12:07):
I also wonder about car seats, baby seats. Oh, I've
always wondered about that. You're saying, whether they whether it
picks those up, and whether or not there's actually a
baby in it. Yeah, got to be in the back.
They're facing the other way.

Speaker 2 (12:23):
Yeah, facing the other way is good. Yeah, but they
still pick up that little head maybe bobbing out of them.

Speaker 4 (12:29):
Like if the windows are shaded.

Speaker 2 (12:31):
That's true. It might be a way around it might
be a way around it. Something a consider won't be applied.

Speaker 11 (12:36):
They've put mannequins in their front and back seat. They've
dressed up their seats with a hat and a jacket.

Speaker 2 (12:42):
That's pretty good.

Speaker 12 (12:46):
YEA.

Speaker 2 (12:46):
When I waste my money on a mannequin, I can
just dress the seat up.

Speaker 3 (12:49):
Will they see a cop or a camera. They start
looking like acting like they're talking too.

Speaker 2 (12:55):
Really, that's wonderful. Turn all the way around like you're
talking to somebody in the back seat.

Speaker 11 (12:59):
They've dressed up their seats with a hat and a
jacket or a sweater. They've put baby carriers to try
in an effort to cheat the system.

Speaker 7 (13:08):
The first of its kind software was implemented last summer,
and official say about one hundred thousand drivers per month
have been caught cheating the system, mainly during morning and
evening peak hours.

Speaker 2 (13:19):
Wow, one hundred thousand. Think of all that money.

Speaker 3 (13:22):
I always thought it was kind of bull crap. Anyways,
the whole idea that you can have children in your
car and they count as passengers for carpool lanes because
because your carpool lanes is to save on.

Speaker 2 (13:35):
Cars, right, you're not relieving any stress on the transportation system.
That's a really good point. So what do they say
one hundred thousand? And what does he? I think the
tickets three fifty or five hundred? What is it? It's five
hundred here in town, but I don't know what it
is in Riverside County. Let's say three point fifty. So

(13:57):
that can't be one hundred thousand times three fifty. It's like,
isn't that thirty five million? That can't be right. The
numbers just they don't pencil that, I don't think. But
didn't you just say that.

Speaker 4 (14:14):
I can't even wrap my head around.

Speaker 2 (14:15):
Yeah, that's a number. I can't even get my hat around.
Let's listen to this again.

Speaker 7 (14:19):
The first of its kind software was implemented last summer.
Offici'll say about one hundred thousand drivers per month have
been caught cheating the system per month.

Speaker 2 (14:29):
What all right? If it was a dollar a violation?

Speaker 4 (14:36):
So this article says one hundred can fines can cost
up to one hundred.

Speaker 2 (14:40):
Oh, it's only one hundred.

Speaker 4 (14:42):
Specifically for the ninety one freeway cameras.

Speaker 2 (14:44):
I see.

Speaker 3 (14:44):
It's weird because normally when you see those signs, yeah
they say three hundred and seventy one or some odd numbers.

Speaker 2 (14:50):
Yeah, those signs. I do wonder how they come over
with that odd number. But uh so up to one hundred,
up to one hundred, I mean, my god, that's you know,
that's a argain. I would say, Yeah, no, kids, really
is I mean, no, wonder that people are violating it
up to one hundred and they and they get one
hundred thousand a month. It's still one hundred times one

(15:17):
hundred thousand a month would be ten million, wouldn't it.
I just don't say, okay, somebody one of you math
was like ten million. Yeah, I think that that's one
thousand hundred bucks apiece. Yeah, I don't know. I just
challenge these numbers.

Speaker 3 (15:36):
To the According to the ninety one Freeway website, each
violation starts with a twenty five dollars initial penalty.

Speaker 4 (15:40):
Plus the toll amount.

Speaker 3 (15:42):
Okay, so if you don't respond, then an additional thirty
dollars delinquent gets added on and then the penalty ignore
that as well. Violation can be sent to collections, and
then that penalty can escalate to one hundred dollars per violation.

Speaker 2 (15:53):
I see, okay, so it truly.

Speaker 3 (15:56):
It's like okay, yeah, why that's so low? Because I,
like I said, I see it all the time. How
it's I think it's like three seventy one. I don't
know why that's not.

Speaker 4 (16:06):
Steph.

Speaker 3 (16:07):
You you should know you're the Uber driver and you
drive enough around, isn't it like three seventy one? Isn't
that what the signs in and around town?

Speaker 2 (16:14):
I think Steph isn't. Yeah, I'm not. This is in
the fast lane. I think this is the idea here
is that you're in the fast line, and so they
won't give you credit for the discount. And that's a yeah,
that's kind of a different category rough part. Yeah, because yeah,
I did get the notification that it's going up if
you're going into like the Corona area, right exactly exactly

(16:35):
obviously the area we're talking about. So at thirty five
dollars times one hundred thousand again, I'll go back to it. Yeah,
it should be three point five million. I'm not Stephen
Hawking or something. It's pretty basic map, but I'm just
saying that some zeros, yeah, just dads and zeros, But
three point five million a month, I mean there should
be no complaints about money. Yeah, from this also traffic authority,

(16:57):
the road should be smoother than and like a fricking velvet.
That's exactly right.

Speaker 7 (17:04):
The ninety officials say about one hundred thousand drivers per
month have been caught cheating the system, mainly during morning
and evening peak hours. NBC four is unable to share
those images for privacy concerns.

Speaker 9 (17:17):
But I have seen people that like quickly switch over
from the traffic to the carpool lane with just one
person in the car, just you know, to speed past everything.
But I have seen people get caught for it too.

Speaker 7 (17:29):
RCTC would not say where the cameras are located on
the freeway. Instead, they want drivers to pay their share
in order to save time on their commute.

Speaker 9 (17:38):
So it is tempting, but it's like, I'm I'm pretty broke,
so I can't pay those kind of kinds of fines
if I get caught doing that.

Speaker 13 (17:45):
So and again, the HOV three plus lane only works,
and three people in the don't count. Trust me, I asked, now,
if you are caught on that lane with less than
three people, officials say, you can't dispute it.

Speaker 7 (17:57):
But chances are they have a clear picture of that moment.

Speaker 2 (18:00):
Yeah, those are Those are always awkward moments when they
catch you at like, you know, the speed cameras.

Speaker 4 (18:06):
Are you get the picture in the mail?

Speaker 2 (18:08):
Yeah, it's pretty Yeah, there's just nowhere to run. I
remember my dad when I visited my dad, I know,
you got to take a break. My dad sat me down, like, okay, again,
I'm like, you know, I don't know, forty five years old.
My dad's sitting down with me, and I could tell
it was a weird energy. It was like that old
school energy, like where your dad sits you down when
you were seventeen years old. And I thought, what's going
on here? And he goes, we got a notification that

(18:32):
you got a speeding ticket, and it was like Roslin
and right over the bridge from you. Weren't a teenager
at this point. No, I was forty five years old,
but I'm telling you the same energy as a teenager.
It was so weird. I hadn't felt it since I
you know. And then he showed me the picture of
me behind the wheel. That's why I mentioned. It was
so like. I couldn't go, Dad, there must be a mistake.

(18:55):
There was no where to run. There was nowhere to run.
So Thomson here for Conway. That's the latest in Riverside County.
Good luck.

Speaker 5 (19:02):
You're listening to Tim Conway Junior on demand from KFI
AM six forty.

Speaker 2 (19:09):
The iHeartRadio app, by the way, is alive with talkbacks.
People are helping me with my problem with my Dodge Daytona,
which is an electric muscle car. It looks like a
muscle car, it drives like a musclecar. It's electric, completely quiet. Anyway,
the idea is that I couldn't get it serviced at

(19:30):
the place that had booked the service that gave me
a story, so that van Ey's dodge, I can't go there.
So now I'm I'm a new I'm a free agent croach.
That's what i am. I'm a free agent. So people
are helping out. So thank you for the suggestions, and
many have left them on the iHeartRadio app talkback. Pokemon

(19:52):
cards are something always in demand, and I guess there
are card shops across southern California that are getting hit.
Thieves are hitting these places, smashing display cases and jacking
expensive Pokemon cards. There is a store, it's an auction house.

(20:19):
It looks like it's not just Pokemon cars, but it's
like collectible stuff. So in this place watches jewelry and
Pokemon cards. As it turns out, Ken Golden is the
owner of this auction house, and Golden owns the online

(20:43):
auction house for trading cards and collectibles. It's called the
Golden Touch King of Collectibles. People bid millions of dollars
literally for Pokemon cards on the website, and then they
you know, there are all kinds of other collectibles and
various cards of all sorts. And it's not just kids.
It's a lot of people who are playing the game

(21:05):
and treating it as something that is a reminder of
their childhood. Late nineties, early two thousands, they might have
been kids. Now they're in their thirties and forties, he says,
and a lot of them have much more disposable income,
and that's kind of pushing up the value of these
Pokemon cards. So on days that big box name stores

(21:28):
restock their shelves, some locations for these Pokemon cards have
lines of collectors waiting to buy the new drops of
the Pokemon cards. And across social media all the time
you can find people streaming live ripping packs of Pokemon
cards open, you know, and they're huge subscriber bases that
are watching this. Because in every pack of cards you

(21:52):
might have something valuable. So most packs cost about ten
bucks ten cards in each pack. The average card is
only worth a couple of bucks, but again one ends
up being a special limited edition card, and then they're
packs of certain kinds that could be worth millions and

(22:16):
the rarity, the scarcity, that's what really makes these things
sort of like a golden ticket. So the condition of
the card is very important. And these are the things
that have always been associated with sports cards through the years.
I mean, you know, collectible cards of athletes. But now

(22:37):
it's into the Pokemon world and there's every bit of
specific evaluation that goes into the cards. Now to the burglaries,
most stolen cards and card packs can't be traced back
to the owner. So one of the things that they're

(22:59):
trying to do is track these cards after they have
been graded in some way, build a database so that
all these cards evaluated and graded by independent experts, trained experts.
They have a sports authentic cater there's a professional Sports

(23:23):
Authenticator outfit. It's one of the few recognized respected card graders.
You know, they work with labels and people who hold
the cards and if you can get what they call
psa professional Sports Authenticator grades, there's a way in a
database to keep track of your card. So that way,

(23:43):
if that card shows up anywhere else and it was stolen,
there's a way to trace it back to the person
who stolen. So la sports cards in Burbank burglarized earlier
this year had hundreds of thousands of dollars worth of
Pokemon and sports cards stolen, and the owner of La
Sports Card this guy says the cards could be anywhere.

(24:07):
They could be literally anywhere. And the guy who is
running the online service for high end auction stuff which
includes Pokemon cars, said that these card shops are not
just mom and pop shops anymore. They are carrying collectible cards,
and so you need a real security system. You can't
just have some rinky dink camera system. You have to

(24:30):
have these valuables locked up behind lock and key and
with a sophisticated security system to watch over it. But
what's happened is, in essence, the industry has grown so
rich with super high value targets these cards that the

(24:52):
old school mon Pa has now become again a juicy
place for thieves, and all across southern California, thefts are
increasing because there's demand for this stuff. So now in
addition to jewelry stores and banks, these collectibles become a

(25:13):
rich target for thieves. And really the only answer is
to build better security in and around these targets. So
there is that there is a triple Storm headed to
southern California. We fill you in on that next Mark
Thompson off of my YouTube show you know how to

(25:34):
get me out of there croch so I could get
over here in the Mark Thompson mobile. And I'm just
happy to be build my wildly steering wheel that apparently
known conserveis but the pleasure I have to be here
on a Friday with my Conway kids. A lot of fun.
Next week, I'll remind you Conway moves to the evening
beginning Tuesday. He'll be on from six to ten. Yeah,

(25:56):
all the fun from the night begins to happen again,
So definitely check that out.

Speaker 4 (26:01):
Conway after Dark.

Speaker 2 (26:03):
Yeah, Conway after Dark.

Speaker 5 (26:05):
You're listening to Tim Conway Junior on demand from kf
I Am six forty.

Speaker 2 (26:12):
Thank you everybody who left me a talkback on the
iHeartRadio app. You can always leave talkbacks. There's a microphone
in the upper right hand part of that screen. My
problem was my fancy dancy first generation electric Dodge Daytona.
It's a muscle car, which I love. I love the
American muscle cars, but I will love electric cars. And

(26:34):
it's perfectly quiet. It's really a cool car and I
really enjoy it. But it's now the trunk won't open
and there's no button on the inside of the car
to open it, and the wheel, the steering wheel is
now starting to vibrate, and it's like, oh my god,
I'm just worried that, you know, I've got a safety concern. Yeah.

(26:55):
So Courtney took the car and we had a whole
appointment scheduled everything, and the guys that well, one guy
who works on these things, and he's backed up eighty
people in front of him. So I don't know what
to tell you, like, well, why did you take the
appointment in the service appointment? So anyway, I said, anybody
has some ideas, and sure enough KFI listeners do have ideas.

Speaker 14 (27:15):
From San Bernardino, you might want to look at the
Lemon Law for that, or you might look into the
Department of More Vehicles.

Speaker 2 (27:24):
Yeah, I feel like the Lemon laws. If you have
the same problem and you keep bringing it back to
the dealership three times, then it's a Lemon Law situation.
I think that you know the fact that the van
eyes Dodge people are you know, are you know telling
my wife, sorry, can't help you.

Speaker 3 (27:40):
You had issues with cars in the past, like like
just manufacturing or defects or something like that.

Speaker 4 (27:45):
I feel like you go through.

Speaker 2 (27:48):
Cars a lot. I don't know.

Speaker 4 (27:50):
It seems like it seems like every time I turned around,
you got a new car.

Speaker 2 (27:53):
How dare you? I really don't think I've had any
real issues.

Speaker 4 (27:58):
I thought there was the case because because because they
were issues with cars.

Speaker 2 (28:01):
I'm trying to think.

Speaker 3 (28:02):
Have you had a Tesla good in a nice little
Tesla for a while, right, Yeah, I've been I've had
a couple of Tesla's were they were okay. But this
car is I liked this car way more than the Tesla.
I really love this car. That's why I want to
repair it. I don't want to dump it. I love it.
Every time we go downstairs, and like you're with us
when we're going down after the show, Sharon always needs
to hear you turn that thing off.

Speaker 2 (28:20):
Yeah, it's fun. It's again, it's a completely silent car
because it's electric, but it's got a thing on it
or you press a button and it'll it'll rumble like
it's a you know again. You know, I test drove
it at the very dealership that says, you know, we
don't have anybody who can repair it. This van E's
dotch Chrysler dot. So anyway I'm looking, I'm looking. I'm
a free agent. Now I'll go anywhere.

Speaker 15 (28:39):
Is this for Mark Thompson. I'm listening to you on
the radio. I work at a Chrysler Dodge Jeep Ram dealership. Wow,
please give me a call A car I looked at
the same day. I'm in Orange County, so a little
bit of a drive. All right, my personal cell phone,
I'll get it looked at. I do work tomorrow on Saturday.
Please feel free to reach out.

Speaker 2 (28:58):
Wow, that's so cool. Of course, tomorrow is like the
busiest day of the week for me. I can't do
it tomorrow, but I do. A guy gave me his
personal cell phone number. How cool is that? Yeah? Yeah,
thank you. I hope you get a lot of good business.
You could ask him just to take a look at this,

(29:20):
the steering issue, the vibration issue. No, she asked him.
She said, I got a vibration. I think I might
have to say anything. I don't have to tell you.
I've only got one guy, and there are eighty cars
in front of you. It's like, wow, I mean I
tried to that.

Speaker 16 (29:32):
Shouldn't be any difference between gas and electric car.

Speaker 2 (29:34):
You're right, he could take for that. Yeah, you're actually
it's a good suggestion, Like won't you just still look
at it?

Speaker 17 (29:41):
No?

Speaker 2 (29:41):
I mean they were. They were completely disengaged from the
whole situation, even talking.

Speaker 3 (29:46):
About when when you made the appointment, you stated what
the issue was with your car. Is said, that's one
thing that always buggs me when I take my car
and just for plane service or something. You do everything
you need to do online and you get there and
they still want you to start from scratch.

Speaker 4 (30:01):
Yeah, and why don't you read what I put there?

Speaker 3 (30:03):
And I'll confirm that, but I can't remember every single
thing I might have put on there when I made
the appointment, however many weeks ago.

Speaker 2 (30:09):
Sure, And more to the point in this case, there's like,
well we don't we have got one guy will even
look at those cars. You knew what the car was. Yeah,
that's the point I asked you, what car are you
bringing in? Come on, gosh, it's crazy.

Speaker 18 (30:21):
This is for Mark Thompson. You need to call that
general manager of that dealer and tell him what happened.
He needs to know that's really bad customer service for
a dealer.

Speaker 2 (30:32):
It was, and I did call him. I called the
service manager. There's always been the customer and not gona
them call you back. Yeah, of course he never calls
him back.

Speaker 8 (30:39):
So, Hey, Mark Thompson, I don't think you really have
to do anything in regards to your car problems because
you're on the radio and someone from that dealership is
going to hear this episode. And I guarantee that they
will take care of you.

Speaker 12 (30:56):
We'll see.

Speaker 16 (30:57):
I don't know I'm anyway with the Chrysler.

Speaker 7 (31:02):
I would have it declared a Lemon.

Speaker 2 (31:03):
Yeah, to go to your original dealer.

Speaker 6 (31:06):
And talk to them.

Speaker 2 (31:07):
You need.

Speaker 7 (31:09):
Ray and I live in Westminster.

Speaker 2 (31:11):
Well, I'll mention that if I mentioned Ray from Westminster
cent it might be different. But typically the Lemon law
it has to be three return visits.

Speaker 14 (31:18):
Hey, Mark, my name is Robert and I'm a field
rep with another auto brand that that dealership owns.

Speaker 18 (31:27):
If you need to get a hold of the.

Speaker 5 (31:30):
CEO of the company, I could provide that for you.

Speaker 2 (31:34):
My number is Ben Robert.

Speaker 6 (31:38):
Oh, hey, Mark, Mike with your Dodge, you might want
to look up lawyers dot com.

Speaker 2 (31:48):
Now I'm telling you guys, it's not a Lemon. Law
of situation. I love that effort. You got to have
a everybody knew you had. It has to be three
times for the same the same issue, exactly. Mark, this
is Mike in Burbank and I love this car. You
understand I don't want to get rid of it. I
want to just fixed.

Speaker 19 (32:05):
Hey, Mark, this is Mike and Burbank. Give my friend
at Rydell's Dodge in San Fernando. He says he'll fix
your car, no problem.

Speaker 2 (32:16):
I love waiting for your phone Dodge, and you're going
to get a call from me. Bernando.

Speaker 16 (32:25):
Go buy a new Prius. They're stylish and everybody.

Speaker 2 (32:28):
Works on them. That's true, very good.

Speaker 16 (32:32):
Otherwise, go find yourself a mechanic and have them move
into the house. Can use Go find yourself a mechanic,
can have them move into the house.

Speaker 2 (32:46):
It's listen to Handles an advertiser.

Speaker 4 (32:51):
He's got one.

Speaker 6 (32:52):
Yeah.

Speaker 2 (32:52):
Again, it's not a Lemon.

Speaker 14 (32:55):
And the head unit they call it was not functioning properly.
Was people by itself and and changing radios on the
radio station wid Way. The fact of the matter is
is I started emailing all of the super ownership and
next thing, you know, the part was available, so that

(33:16):
might be what you want to do.

Speaker 17 (33:17):
Yeah, I think I'm looking at emails too on your
Dodge problem.

Speaker 2 (33:23):
Yeah.

Speaker 17 (33:23):
The first thing you want to do is you want
to get online and check your credit card and find
the charge the two hundred and forty five dollars charge.

Speaker 2 (33:31):
Yeah, they make you put a two hundred and forty
five dollars charge down on your credit card to make
the appointment, which they did, and.

Speaker 17 (33:37):
You want to cancel it. And there's several reasons you
could cancel it. You know, did not get the service,
or whether oh yeah, I'm not going to so get
your darn money back.

Speaker 2 (33:46):
Yeah.

Speaker 17 (33:47):
And then the next thing you want to do is
you want to take your car, your Dodge to a toyo.

Speaker 2 (33:57):
He said, what was that you going to take.

Speaker 17 (34:00):
To a toyo?

Speaker 2 (34:01):
Yeah, Thompson cut it's something on their Instagram account.

Speaker 7 (34:06):
It doesn't have to be mean, but that you need
attention and you will certainly get a response.

Speaker 18 (34:12):
Good law.

Speaker 2 (34:12):
That's not a bad idea. And I'm not mean. I'm
not a screamer. I'm not a you know, how dare
you guy? I do that for fun here, But that's
just not my style, and so it's really a bummer.

Speaker 12 (34:23):
I'm just reading, mister Thompson. There's time for you to
start talking to a Lemon law attorney about your your god.

Speaker 2 (34:31):
For as much talk about the Lemon law you think
people would be familiar, you've got to have three visits
for the same problem for to be a Lemon Law and.

Speaker 12 (34:38):
You'd be doing everyone a favor if you let them.
People at the car lot, No, you're going to start
naming them on on the air. They got terrible, lousy
service and they wanted down payment on the service. They're
not going to perform for eight months.

Speaker 2 (34:53):
Well, they might be great service people, but that one
incident with me was pretty weak.

Speaker 18 (34:57):
Mar I just heard your story about your car.

Speaker 16 (35:00):
I would call corporate asapp I know it's after five,
but I would definitely.

Speaker 2 (35:07):
I think you do have to talk. Yeah, you got it.
You got to talk to the owner, you got to
talk to somebody else. Spends usually there till six seven.
Now I think you pick it up first of the week.
But thank you everybody who's uh who's called in with suggestions.
They're more and I'll i'll i'll store them, I'll note them,
I'll got it.

Speaker 4 (35:25):
You should file for a lemon law.

Speaker 2 (35:29):
That's genius. Why didn't somebody else suggest that?

Speaker 4 (35:31):
Now, it was waiting for somebody to say something.

Speaker 2 (35:33):
KFI AM six forty We're live everywhere on the iHeartRadio app.

Speaker 1 (35:37):
Conway Show on demand on the iHeart Radio app. Now
you can always hear us live on k if I
AM six forty four to seven pm Monday through Friday,
and anytime on demand on the iHeart Radio app

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