“We immediately went from working 100% from the office to 100% work from home; we’ll remain working from home at least through October as we see how the virus progresses and how we protect the health and safety of our employees as we start to reopen.”
For PayPal president and CEO Dan Schulman, the health and wellbeing of his 25,000 global employees comes first. They, in turn, are then better able to provide for the 300 million consumers and 25 million merchants using PayPal’s platform. They were among the first non-bank companies able to deploy funds through the Paycheck Protection Program, speeding vital loans to those who needed them most.
One bright spot Schulman sees during these challenging days is simple acts of goodwill. “There has been an outpouring of human generosity on our platforms. People spontaneously, virtually, tipping bartenders or artists, musicians, neighbors, small businesses, giving to their schools, to their places of worship. And when people receive that, they are then paying it forward to somebody else who is even in more desperate need.”