Brave New World of Home Deliveries Has Arrived
By John Johnson
October 25, 2017
Amazon has been working on ideas about how to foil "porch pirates," and on Wednesday it unveiled a service to do just that—by removing the porch from the equation.
The only catch is customers will have to be OK with giving a delivery person access to their front door. The system, called Amazon Key, uses a combination of a "smart lock" and a security camera to allow delivery drivers to drop a package inside the door.
Here's a look at the details and reaction:
- How it works: Customers buy a $250 kit that includes the camera, called Cloud Cam, and the smart lock. The system allows the delivery person to open the door (with a knock first) and drop off the box, and the customer gets notifications and can watch it on video live or later. Amazon has an explainer here, along with a video of how it works. The drivers are from Amazon itself, not UPS, FedEx, etc.
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