Great Wolf Lodge To Reopen Scottsdale Resort June 9th With New Guidelines

Great Wolf Lodge has announced they will reopen their resorts & indoor water parks a week earlier on Tuesday, June 9th. The resort has been closed since March 15.

One of Great Wolf Lodge resorts is located near North Scottsdale at the Loop 101 and Talking Stick Way.

As it begins it's reopening, the water park has implemented a number of procedures to stay in line with the current CDC-recommended guidelines surrounding COVID-19.

Below is via their website:

Enhanced Sanitization Protocols

We are collaborating with disinfectant experts to determine the best virus eliminating agents for use in our resorts and the most effective sanitization methods. Using hospital-grade disinfectants, we will be sanitizing all frequently touched surfaces continually throughout the day.

• Guest suites will be disinfected and sanitized prior to check-in, paying special attention to high touchpoint areas such as door handles, light switches, in-room phone, thermostats and television remotes. 
• All tables, deck chairs and handrails in our waterpark will be sanitized before opening, throughout the day and after closing.  
• We will frequently sanitize arcade games and MagiQuest touch screens, and disinfecting equipment at attractions such as harnesses, bowling balls and miniature golf equipment prior to each shift and after each guest use.
• Elevators, doorways and railings in public areas will be sanitized every 40-60 minutes and restroom facilities cleansed and disinfected every 30-minutes. 
• Luggage carts will be disinfected before guest use. 

Social Distancing

We will initially reduce occupancy levels at our resorts to 50% or less to provide an abundance of space so families can easily navigate the resort and waterpark with a minimum of six-feet of separation from others outside your traveling party.

• For waterslides, attractions, or outlets that utilize a queue, we are placing floor markers to signify six-feet of distance to allow proper spacing between guests.  
• We are removing, repositioning and placing out-of-service, chairs and tables throughout the waterpark and restaurants to ensure a family group can sit a minimum of six-feet apart from another family. 

Personal Protection

We are increasing the number of hand-sanitizer stations throughout the resort and providing personal protection amenities such as disinfectant wipes, sanitizer and face coverings. 

• Guests can request a complimentary mask at the front desk, or purchase Great Wolf branded face coverings at our retail outlets.  
• In locations where a slightly longer interaction between our pack members and guests is expected, and where social distancing may be a challenge, we are installing plexiglass barriers to provide adequate separation. 
• All pack members will undergo a wellness and temperature check before reporting to work. Anyone presenting a fever, having recent ailments or indicating a possible exposure to COVID-19 will be sent home. Pack members will also be required to wear masks in situations where always maintaining social distancing may be difficult.

Minimize Surface Contact

We are implementing additional contactless payment options at the resort. Guests can use credit card, debit card or their resort wristband for purchases to minimize touchpoints associated with cash transactions. 

• Guests are encouraged to complete the check-in process online or through the Great Wolf Lodge app before arrival at the resort.
• For ease, a credit or debit card can be linked to your resort wristband, so guests can simply tap their wristband to make purchases at food, retail and attraction outlets throughout the resort.  
• Food outlets will offer remote ordering with pick-up options so guests can enjoy their meal in the comforts of their room.

This list represents just a few of the actions we are taking to safeguard your family’s visit to Great Wolf Lodge. While we will continue to do everything possible to keep all who work and play at our resorts healthy, it is a shared responsibility. We are asking our guests to support our efforts by postponing your visit if anyone in your party recently experienced a fever, ailment, or any symptoms consistent with COVID-19, and please help ensure even the youngest members of your family adhere to social distancing guidelines.