Here's Why DoorDash Is Charging Fresno Customers An Extra Fee

Anyone in Fresno trying to order on the food delivery app DoorDash will now see a "Fresno Fee" on their bill.

"We were a little disappointed when we saw the Fresno fee," Fresno City Councilmember Mike Karbassi told ACB30.

Restaurants have been reaching out to the city council over transparency with third-party food delivery apps like DoorDash, according to Karbassi.

"We created a temporary emergency order that would even the playing field so one, restaurants would have a cap on the fees that could be charged. Two, the drivers who you tip, get 100 percent of the tip," said Karbassi.

With the COVID-19 pandemic, the demand for delivery drivers and takeout has been at an all-time high.

"Unfortunately as a response to that, they decided to create a Fresno fee," said Karbassi. "the problem with the Fresno fee is our city gets zero dollars out of that."

Local restaurants from all over have had to decide what to do about large fees from third-party delivery apps.

"Because they charge 20 percent, we have to raise our prices 20 percent in order to cover the fees," the owner of Vino Grille & Spirits, Chuck Van Fleet told ABC30. "Now they just charge the consumer more fees."

Although restaurant owners are happy to get their products out in any way that they can, the best way to help them out during these difficult times is to order through them directly.

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