Thousands Of Coloradans Will Be Refunded In $1 Million DIRECTV Settlement

Thousands of Coloradans are set to receive money from DIRECTV, reports CBS4.

Colorado Attorney General Phil Weiser announced on Thursday, June 3, more than $1 million in refunds will go to over 204,000 Coloradans who were overcharged by the company during the Altitude Sports blackout.

Current customers will receive a $5 credit from DIRECTV and former customers will be mailed a $5 check.

According to CBS4, DIRECTV continued to charge customers for Altitude Sports even though the channel was unavailable due to a contract dispute between the two companies.

They also are accused of charging a fee for high-definition service despite DH being considered a household standard.

“DIRECTV used these fees to take advantage of Coloradans, charging them for services they weren’t getting or were no longer relevant, and only refunding those who noticed and reached out to the company about the issue,” said Weiser. “Consumers should not be penalized for being too busy to wait on hold to demand fair treatment. Today’s settlement remedies the harms caused by DIRECTV’s actions and will provide refunds to consumers.”

More than 15,000 Coloradans were charged the HD fee, according to the Colorado Attorney General's Office.

As part of the settlement, DIRECTV will provide those affected with a $1-$3 monthly credit for over two years.

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