Subscription Terms

July 20, 2018

Services Enrollment

iHeartMedia provides various types of music streaming services: (1) the “Free-of-Charge Service”; (2) the “Plus Service”; (3) the “All Access Service”; and (4) an “All Access Family Plan.” The following terms are applicable only if you purchase the Plus Service, the All Access Service, or the Family Plan (each, a “Paid Subscription Service”). In order to obtain access to the Paid Subscription Service, you must also pay a specified, automatically recurring subscription fee (e.g., monthly, quarterly, or annually). Further details about the Paid Subscription Service can be found at iHeartMedia may, at its sole discretion, prospectively change the features and services offered in any of the Paid Subscription Service at any time. The Paid Subscription Services are available to US residents only.

Billing and Fees

Before you register for the Plus Service or the All Access Service  (each, a “Paid Subscription Service”), iHeartMedia will provide notice  of any charges.  By registering for a Paid Subscription Service (which  includes “Direct Purchases” and “In-App Purchases,” as defined below),  you agree to pay all fees and charges associated with the Paid  Subscription Service on a timely basis and are responsible for any  charges incurred by your account.  You warrant that the credit card  information that you provide is correct and is your account.  We are not  liable for any loss that you may incur as a result of someone else  using your password or account, whether with or without your knowledge.

By registering for a Paid Subscription Service and providing your  credit card information, you authorize us (in the case of a Direct  Purchase) or the App Store Provider (in the case of an In-App Purchase)  to charge your credit card for the Paid Subscription Service fee at the  then-current rate and any additional charges (including late charges and  applicable federal, state, or local taxes). If you make an  in-app purchase of the Paid Subscription Service (an “In-App Purchase”)  via the applicable app store provider (e.g., Apple App Store, Google  Play, etc.) (an “App Store Provider”), then the App Store Provider will  charge your account the applicable fees or charges.  Billing for In-App  Purchases will be handled by the App Store Provider, according to their  terms.

If you purchase a Paid Subscription Service directly from us (a  “Direct Purchase”), we may use a third party that is not affiliated with  us to process your payments as merchant of record (“Processor”).  You  agree that this Third Party Processor is solely responsible for  controlling, handling and processing your payments.  For Direct  Purchases, you will receive a bill for the Paid Subscription Service fee  based on the term of the subscription for which you registered.  For  example, if you signed up for a monthly paid subscription, you will be  billed one day after each month on the calendar day that corresponds  with the commencement of your subscription.  If your payment date falls  on a date that does not exist in that month (e.g., the 31st day of a  month), we will bill your credit card on the last day of the applicable  month.  However, you acknowledge that we reserve the right to change our  billing methods effective upon notice to you.  You may visit your  member account to update your credit card information, and you agree to  maintain a valid credit card during the subscription term.  You are  liable for any amounts that are unsettled and overdue.  We may  deactivate your member account without notice if your payment is past  due.  Any delinquent payments are due in full within thirty (30) days of  the termination or cancellation of a Direct Purchase Paid Subscription  Service.

Free Trial

iHeartMedia may offer a free trial subscription of the Plus Service  or the All Access Service for a specified free trial period without  payment (a “Free Trial”).  To initiate the Free Trial, you will be  required to provide your credit card information, and you must cancel  your subscription before the end of the Free Trial to avoid incurring  any charges. 

Free Trials are limited to a single Paid Subscription Service, and  you may not obtain more than a single Free Trial using the same credit  card. If you have previously used the same credit card to obtain a Free  Trial, then that card will immediately be charged applicable fee upon  registration. iHeartMedia may, at its sole discretion and to the fullest  extent permitted by law, revoke or alter a Free Trial without notice to  you and at any time. Your Free Trial will end as soon as you purchase a  Paid Subscription Service.

Upon expiration of your Free Trial, unless you cancel the Paid  Subscription Service for which you registered, you acknowledge that you  will be automatically enrolled in the Paid Subscription Service you  selected during registration and your credit card will automatically be  charged the applicable fees (including applicable federal, state, or  local taxes) for that Paid Subscription Service.

All Access Family Plan

If you purchase an All Access Family Plan, you, as the paying account holder may designate up to five (5) non-paying account holders (each, a “Family Account Holder”) to access the All Access Service. You will be the only party responsible for paying for the All Access Family Plan and may add or remove Family Account Holders from your All Access Family Plan at any time. To invite a prospective Family Account Holder to participate in your All Access Family Plan, you must provide the prospective Family Account Holder’s email address.  iHeartMedia will send an email to the prospective Family Account Holder inviting them to participate in your All Access Family Plan.  To accept your invitation to participate in the All Access Family Plan, the Family Account Holder must create an account with iHeartMedia (if they do not already have one) and enter the paying account holder’s billing zip code. All Family Account Holders must live in the same household and be at least 13 years of age.

Automatic Renewal 

Your Paid Subscription Service will automatically renew unless you  cancel your subscription before the end of your current subscription  term. Cancellation will be effective the day after the end of your  current subscription term.  Your failure to cancel your subscription  during the current term will result in the renewal of your subscription  at the then-current subscription rate and for the same term as your  current subscription (e.g., monthly, quarterly, yearly).  The  cancellation of a Paid Subscription Service will result in a downgrade  of your subscription service to the Free-of-Charge Service as of the end  of your current subscription term. 

Subscription Rate Changes

We may change the subscription rate from time to time.  If we do, we  will provide you advance notice of any change in the subscription rate.   If you do not agree with the new subscription rate, you may cancel your  subscription prior to the new subscription rate taking effect.  If you  continue to use the Paid Subscription Service after the subscription  rate has gone into effect, you will be charged the new rate until you  cancel or the rate changes.


As part of your purchase of a Paid Subscription Service, data  collected through the registration and payment process may be shared  with our applicable payment service provider.  If you purchase the Paid  Subscription Service online, such information will be shared with  Processor.  If you make an in-app purchase of the Paid Subscription  Service, such information will be shared with the applicable app store  provider (e.g.,  Apple App Store, Google Play, etc.). Privacy Policy.

Member Account and Password

You are responsible for any membership name and password that is  associated with your account during registration.  If the Services do  not recognize your device from a previous sign-in, you will be asked for  information that will help us to identify your registration.  It is  your responsibility to maintain the confidentiality of your password, if  one is established.  You are entirely responsible for any and all  activities that occur under your account, and agree to notify us  immediately of any unauthorized use of your account. 

Limited to US Residents, Personal and Non-Commercial Use

The Services are for US residents only.  The Services are for your  personal and non-commercial use only.  You may not modify, copy,  distribute, transmit, display, perform, reproduce, publish, license,  create derivative works from, transfer, or otherwise exploit the  Services without our prior written consent.


You can cancel your Direct Purchases at any time by going to  “Settings” and following the cancellation instructions; you may cancel  your In-App Purchases by following your App Store Provider’s  instructions. In the event that you cancel a Paid Subscription Service  before the end of your subscription period, we will not return any  portion of your subscription fee provided and you will be entitled to  continue accessing the applicable Paid Subscription Service until the  end of your membership period.

We reserve the right to terminate your access to a Paid Subscription Service or any portion thereof at any time, without notice.

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