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October 9, 2025 38 mins
Larry Rubenstein and Scott Rubenstein are back to discuss all things cars and answer your car related questions! How should you prepare your car for Winter? Larry and Scott helped callers with their car issues or questions!
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Episode Transcript

Available transcripts are automatically generated. Complete accuracy is not guaranteed.
Speaker 1 (00:00):
It's Nightside with Dan Ray on WBZ Radio.

Speaker 2 (00:06):
We'll welcome back everybody.

Speaker 3 (00:07):
Bruins two and oh eighty two games down and only
eighty to go to the first perfect season in the
history of the NHL.

Speaker 2 (00:15):
Who knows we can dream right well?

Speaker 3 (00:17):
Anyway, one of the things all of us have in common.
It's funny when you think about what does everyone literally have,
if not ownership of, at least a reliance upon it's automobiles.
And we are delighted to be rejoined. It's been far
too long. Got to go back to last May first,

(00:38):
actually the last time that Larry and Scott, the WVZ
car guys, Larry and Scott Rubinstein joined us here on Nightside,
and gentlemen, I hope you had a great summer. But
the temperatures turning and it's going to be chilly overnight,
which is an indication that we will have a fall

(01:00):
and a winter here in New England, and all of
us need to be thinking about our cars. So the
timing of your reappearance here on Nightside is pitch perfect.
Good evening, Larry, good evening, Scott.

Speaker 4 (01:14):
Good evening, Dan evening evening, Scott, good evening, good evening, I.

Speaker 3 (01:20):
Remind our listeners that Larry and Scott are great. I
think anyone who has listened before knows that there's no
one I know who knows more about cars automotive questions
than these two gentlemen. And you want to get on early.
I know that when you call in you may have
to wait a little bit, but it's better than getting
on when the phone is ringing as opposed to when's busy,

(01:42):
So take that as a word of caution. I have
no idea how many times you've been on Nightside. We're
now in our nineteenth year, gentlemen, so I'm guessing that
we're probably are getting pretty close to fifty joint appearances
by you on this program alone.

Speaker 4 (02:00):
I will more. We've been there since probably I think
two thousand and one was our first appearance on wb
Z Radio as we serves me yep, and.

Speaker 3 (02:18):
We've only been doing the show since two thousand and seven,
so we're in our in We are in our nineteenth
year for this show. I know that you've been on
with our good friend Jordan Rich many times.

Speaker 2 (02:30):
I'd like to.

Speaker 3 (02:31):
Think that you've been on more with me on Night Side,
but because well, yeah, yeah, you know, so I did.

Speaker 5 (02:39):
The car guys, especially.

Speaker 3 (02:42):
You're the WBZ car guys. Any question is is h
in bounds? As long as it's automotive related. Let's just
start off with a couple of things. What should everybody
who owns a car relies upon a car be thinking
about as summ returns to fall and fall to instant winter.

Speaker 4 (03:02):
Right, Well, yeah, I do have a couple of ideas,
and we've had number one, an extremely dry summer, as
everybody knows. And one of the safety items that takes
a beating when you have a dry, hot summer is
your windshield wipers. Windshield wipers are a safety item. They

(03:26):
don't cost much, but if they aren't working properly, they
can cost you a ton. So they have winter wiper blades. Now,
the difference between the winter wiper blades and the summer
wiper blades is on the winter ones, there is a
boot that's all around the winchier wiper blade and the

(03:47):
winter you wiper frame. And what this boot does is
it stops I'm sorry about that dinging noise. People should
not have to call me.

Speaker 6 (03:56):
Now.

Speaker 4 (03:58):
What that boot does is that stops snow and ice
from getting between the blade and the frame and it
actually lifts the blade off of your windshield so when
it comes to wipe of blade. Yeah, you can buy
them for five dollars or you can buy them for
fifteen dollars. And let me ask you, would you rather

(04:19):
dry with clean glasses or dirty glasses? Because they are
one of your biggest safety items that people don't really
think about it, So that's not something you want to
keep out on.

Speaker 2 (04:30):
No, and that's good advice. Scott.

Speaker 3 (04:32):
I want to ask you a question. This is the
time of year when your tire pressure in your car
can fluctuate a little bit. Explain to us what's going
on there. I think that there's some sort of rule
of that Tom Brady got caught up with with the football,
how much ear was in a football that air temperatures

(04:56):
can affect the PSI and your tires.

Speaker 5 (05:00):
You must be in my head right now because it's
exactly what I wanted to bring up. So many people
are coming into our shop lately and telling us, oh,
my tirelights, I must have picked up a nail my
tighlights on. And it is the old law that everybody
in New England remembers. It's the ideal gas law and
when those temperatures start to drop. What we're seeing is,

(05:22):
you know, just a few days ago, we had what
eighty degrees, you know, a week in October, and today
was I think forty five when I went into work
this morning. And temperatures, excuse me, tire pressures I've seen
go down here from five to seven pounds from where
they were just a few days ago. So now is

(05:42):
the time you're got to watch. And you know, if
we're getting those days where it's going back and forth,
back and forth, don't be afraid to set it a
few pounds higher when the tires are warm, because you
know overnight they're going to drop right back down.

Speaker 3 (05:54):
Okay, so we're going to see you're gonna see low
You're going to see low pressure ratings, coach. And if
fun your rack, if on your dashboard there's an automatic
light that's gonna come on, don't panic.

Speaker 2 (06:07):
Pay attention to it, but don't panic.

Speaker 5 (06:11):
Right, So, if you ever look at a lot of
people don't pay attention when they set tie a pressures.
If you look at that placard that is inside your
doorframe when you open the door, the driver's door, pardon me, it,
says Tiere, pressure, and it very very clearly says cold.
So that's your you know, your cold pressure.

Speaker 7 (06:29):
Now.

Speaker 5 (06:29):
I believe that's based on probably like a forty degree
forty to fifty degree ambient temperature. But of course, you know,
with our upcoming winter just a few months away, as
crazy as it seems, you're going to be looking at
you know, temps down in the twenties and things of
that nature. So don't be surprised if you have to
adjust them once or twice over the next few months.

Speaker 2 (06:48):
Yeah, it's not crazy. We've all seen this movie before.

Speaker 3 (06:51):
Around every November or December, we've experienced this. The WBC
car guys Larry and Scott with me six six, one, seven,
nine three one ten thirty. I just wanted to open
up on a couple of those topics. Those are pretty
simple topics that apply to everybody. If you have any
question about a car that you're thinking of buying, or

(07:11):
any question about your car, feel free. These guys are
just amazing in the amount of information that they have,
and we're going to get to phone calls right after
the break, so do not terry if you want to
ask a question. Six one, seven, two, five, four, ten
thirty six one, seven, nine three, one, ten third, ten thirty.
So let me do that one again. Easy for me

(07:32):
to say six one seven, two five four to ten
thirty or six one, seven, nine three one ten thirty.
Back on night Side with Larry and Scott Rubinstein, the
WBZ car guys.

Speaker 1 (07:44):
You're on night Side with Dan Ray on WBZ Boston's
news radio.

Speaker 3 (07:51):
We're with the WBZ car guys, Larry and Scott Rubinstein,
and we are going to go to phone calls. Let
us start it off with the first car of the night,
John in Norfolk, you called in first. You are up first, John,
Say hi to Larry and Scott the BSY car guys,
and what is your question or comment?

Speaker 6 (08:11):
Thank you Dan, Larry, I's got that taking my call.

Speaker 2 (08:14):
Welcome.

Speaker 6 (08:16):
I have a question. I'm wondering when I need to
service my automatic transmission and transaxle. It's at all wheel
drive car. It's a twenty seventeen Cadillac XT five that
went in service in August of twenty sixteen, so nine
years old. It currently has eighty four thousand miles on it.

(08:40):
The manual says severe service use the should be the
transmission should be serviced at forty five thousand miles and
if it's normal driving conditions, which I consider mining to be,
it doesn't list it to be serviced at all in
one hundred thousand miles. And I've had different opinions from

(09:03):
different people on what to do. Some say don't do anything,
some say just do a change oil and refill, and
some say do the flush.

Speaker 3 (09:15):
Well, let us see what Larry and Scott have to say.
I will bet you they're going to be on the
same page. Okay, stay right there, John, go ahead, Larryus, Scott, Joe.

Speaker 5 (09:24):
So if you don't mind, I'd like to take this
one first. So my opinion, you're at what you say,
one hundred thousand now.

Speaker 6 (09:32):
No eighty four thousand, eighty.

Speaker 5 (09:34):
Four thousand closed up to one hundred never been serviced.
So flushing, in my opinion, is now we're past that
window because you're going to start to move things fluid
debris inside of the valve body that hasn't been moved
in a long time. So I think that would probably

(09:55):
be a bad move for you. Forty five thousand for
sevice service. I would say, is you know normal? But
you said you're not doing any You're not doing anything
severe you're not towing, you're not doing anything special with it.
So with that being said, I would suggest a drain
and real refill. Only what everybody considers severe service, well

(10:18):
we don't realize is stop and go traffic, uh, climbing hills,
et cetera.

Speaker 8 (10:23):
Ex.

Speaker 5 (10:24):
Fast accelerations. That's all part of severe you know, severe service,
just not to the extreme like it would be if
you were towing something. So if I were you, I
would go go ahead and do a drain and refill.
Larry any different opinion to me?

Speaker 3 (10:39):
Ask a question. This is Dan, Let me ask a question.
Would you say drain and refill? Is that well a
big deal? That sounds pretty simple to me?

Speaker 5 (10:48):
No, No, it's very very simple. Actually, there is a
there was a regular drain plug on it, just like
there isn't your engine oil pan uh. And it's just
it's the matter of draining it out and refilling it
with the fresh fluid. That's that's really all there is
to it.

Speaker 3 (11:02):
But you know what sort of fluid is that oil
you're talking about there?

Speaker 5 (11:07):
Or it's a storm fluid, and it's called it's what
we'll call an a W one fluid, which is which
is made for those transmissions in the xty five.

Speaker 2 (11:22):
Okay, Larry your thoughts.

Speaker 4 (11:25):
The only thing that I would add to that if
we're going to do a drain and fill, because I
did it about six or seven months ago on my
own vehicle with eighty thousand miles, and you aren't going
to flush it, which is a detergient, which I agree
with Scott, could create issues to you is I would

(11:46):
do a drain and fill one time, drive it one
hundred miles and do it again. This is going to
be a very gentle way of getting all the contaminants out,
so I would do the job well. In fact I did.
That's the way I did mine My vehicle hopefully is
going to give me close to five hundred thousand miles.

(12:08):
Because this is the right way of doing it. So
do it twice. It doesn't cost that much versus replacing
your transmission. Drain and fill twice, do not flush, I
agree with Scott.

Speaker 3 (12:23):
Now do you have to ask your shop to do
that or was that something that they're going to take note.

Speaker 4 (12:32):
Of, especially shopped dan have different attitudes on this. Some
of them wont do the flesh. The chemicals are pricing
and they feel that it's not really going to hurt
anything to put that detergent in there. But like Scott says,

(12:53):
you're going to start cleaning up parts that you didn't
have a problem before, and now you're going to have
it afterwards. If you drain out as much fluid as
you possibly can, and you're still leaving even when you
drain it, you're still leaving four to five quarts in there. Okay,
So that's why you put in the new fluid, which

(13:13):
will be anywhere from four to six quartz. Drive it
one hundred to two hundred miles. It's going to mix
the dirty fluid that you left in there with the
clean fluid that you put in, drain and fill a
second time, and you should be good for another sixty
thousand miles.

Speaker 2 (13:31):
All right. I hope that answers it for you. John.

Speaker 6 (13:34):
Does the transmission also have a filter that needs to
be serviced?

Speaker 5 (13:38):
I was waiting for this question and I just wanted
to tell you. Unfortunately, it does have a filter, but
it's built in turns of the transmission, so it is
not a serviceable item, not like we used to have.
And we used to do a treanmission fluid and filter
replacement everything. Let's say thirty thousand miles, drop that pan,

(13:58):
chains the filter, get all the gun, God of the pan.
We don't have that option on your vehicle, as a
lot of new vehicles do not have that option.

Speaker 6 (14:06):
Okay, fine, one last thing for me to worry about
the transaxle, so that oil be changed on a regular basis.

Speaker 5 (14:18):
Every sixty to ninety thousands is what is suggested for
regular maintenance and regular driving. Thank you, So you're right
in that window. You're very welcome.

Speaker 6 (14:27):
Thanks John, Thank you, Thank you guys. Good.

Speaker 2 (14:30):
That's great.

Speaker 3 (14:31):
Uh, you do not have to be John knows a
lot about cars. Those are pretty sophisticated questions. Let's see
what Jack has to ask. Jack, you're next on nightside. Welcome,
Hello Jack, Ray, Yeah.

Speaker 9 (14:45):
Jan Ray. You always have Yeah, we always have the
best experts, right, but.

Speaker 6 (14:49):
You especially Hope.

Speaker 3 (14:50):
So there's nobody better than these guys, that's for sure.
You got what you got theory of go right ahead.

Speaker 9 (14:56):
Well this may not be a mechanical question, but why
go to the inspection station. I don't know how I
come out with a sticker. My headlights are so fogged
up in my twenty sixteen Lexus. Very very bad. And
then my two thousand and four sab I don't know
how I.

Speaker 6 (15:12):
Can drive at night in the first place.

Speaker 9 (15:14):
But do they believe that I can clean these headlights
so they're relatively new looking and provide the lights going
down the road in the evening?

Speaker 3 (15:24):
Okay, well, first of all, why not when you go
to the place that you're getting the sticker, why don't
you say to them, hey, can you you know, set
them up and change the headlights? So let's that's a possibility. Well,
let's see what Larry and Scott say. They're the experts.

Speaker 2 (15:38):
I'm not.

Speaker 3 (15:38):
It just seems to me that that safety is very
important and if you don't see something on the road,
it can it can be a complication in your life.
Go run ahead, Larry and Scott. I hope you guys
understand the question.

Speaker 4 (15:51):
Well, I think that he's saying that he has very
badly flogged up headlights. Yet the state inspection station, which
he just paid thirty nine dollars to look over his car,
gave him a sticker. Anyway, Well, you know what, that's
not a very good inspection. And you know, for thirty

(16:11):
nine dollars, they're supposed to help you keep your car safe.
Can you clear your headlights? Yes, you absolutely can. There
are numerous kits out there that are like nineteen dollars
take you about a half hour to one hour. You
basically you sandpaper with a very fine sand paper four

(16:33):
thousand grit or quad zero steel woe with soap. You
take all of the dirt off of the first coating
on the plastic headlight cover. Then you clear it and
then you put on a clear coating afterwards, and that's
going to last just six months to one year time.

(16:55):
Driving around with fog up headlights is like driving around
with Padwin hi wipers. You can't see all with folly
eyeglasses on. So I don't know if you feel like
you got away with something, and I'm not inferring that
you do, but that is unsafe. That's unsafe. And it's

(17:15):
something that you can do on a Saturday afternoon a
couple of hours and you would be amazed and how
much better you can see at night when you drive.

Speaker 3 (17:25):
Okay, So this is a kit you're going to get
at just any automotive store. Probably if you go into
any of the well known automotive stores.

Speaker 4 (17:32):
Right it's sold probably under a half a dozen various
name brands. In each each one they do the exact
same thing. They take the top layer of dirt off
and then they give you a clear coat to put
back on it. And I've done it a bazillion times.
The headlights look quite new. I mean, they really work,

(17:55):
but it's not a forever fixed. You'll be doing it
again in six months to one year.

Speaker 3 (18:00):
Okay, So let me let me ask you this, and Jack,
I'm not trying to take your time, but I'm now
thinking about what am I going to do? What about
if you go wealthy with a bucket of hot water
and soap uh and hit your headlights you know a
couple of times a year.

Speaker 2 (18:14):
Does that do the same thing? Or No?

Speaker 4 (18:17):
Not really, because the dirt and grime is now is
now ingrained in that top coating on the plastic housing
of the headlights. So you're gonna use either a quad
zero steel woe or a four thousand grit sandpaper because
you want to take the grit off of there, but

(18:37):
you don't want to scratch the headlight lands any further
than what you what alreadyr is do to the grit
and the sand, especially if you live down the Cape
Dan there's lots of band all right.

Speaker 2 (18:50):
Jack, you're in a watertown.

Speaker 5 (18:52):
You'd like to make one more suggestion? Ahead, go ahead
with Jack after he does this headlight restoration, which you exactly.

Speaker 10 (19:00):
You know.

Speaker 5 (19:00):
The suggestions that Dad made are some great suggestions. There
are some great name companies out there. Sarahko makes a
nice one with Rainex makes a nice Winsylvania, some great ones.
Check Amazon. Like Dad said, twenty bucks and less. I'm
going to tell you even one thing a step further
you can go if you are still running a traditional

(19:21):
halogen headlamp bulb. I recently upgraded the headlights on my
girlfriend's vehicle and we went from a halogen to an
LED bulb. And I'll tell you, she says, it's like
a whole She's seen things that she was never able
to see before. So if you do the restoration kit
and then add the LEDs on top of it, you

(19:42):
will be amazed how unbelievable and everything you haven't been
able to see before you'll be able to see with those.
All right, there's another idea for you.

Speaker 3 (19:52):
A great, great question and great answers. Jack, Thank you,
that was a really good question. I learned a lot
from that one.

Speaker 6 (19:57):
Thank you, Thank you.

Speaker 3 (19:59):
All right, have a great night. We've got a newsbreak
coming up here.

Speaker 2 (20:02):
Thanks Jack.

Speaker 3 (20:03):
We got a couple of lines six one seven, two, five,
four to ten thirty. Uh retter, In fact, they both
there's two lines there. The other ones are all full now.
So six one seven, two, five, four to ten thirty.
I got Jay and Maine. He's up next. Carolyn Randolph,
you're actually Carolyn Randolph is up next, then Jay in Maine,
and then Maureen and andover and then it'll be your turn.

(20:23):
So we're not waiting a long time, folks. Six one seven,
two four ten thirty. Remember the question you don't ask,
that's the one that's always on the final exam. We're
in that in law school. You have an opportunity, and
I get some free information from the WBZ Car guys.
They are fabulous, that clear with their answers. They are
simply the best. Back on night Side right after the

(20:44):
news break, we're a couple of minutes late, but that's okay.

Speaker 1 (20:48):
You're on night Side with Dan Ray on WBZ Boston's
news radio.

Speaker 3 (20:54):
We have the WBZ Car guys, Larry and Scott Rubinstein
with us, and we are rocking and rolling. Let's go
next to Carol in Rindolph. Carol, thank you for calling in.
You next with Larry Scott. What's your question of concerned Gord?

Speaker 2 (21:07):
Hey Carol?

Speaker 8 (21:09):
Oh, hey Dan, it's so nice. Stop you and Larry Scott.
The car guys. I love you guys. I have always
listened to you and thank you so much. I mean,
I'm not a car person. I mean I drive a
car and I'll drive her for like twenty years until
it breaks down. But I just love you guys. The mechanics,

(21:32):
the genius is that know what's going wrong with my
car and keep it going. And it's just the one
question they have though. The most irriting thing is Okay,
the fall is coming and I have chipmunks that will

(21:52):
chew into my lines, like ough, oh it's awful.

Speaker 2 (21:58):
Do you're parking to gros Carol? Or are do you parking?

Speaker 9 (22:02):
No?

Speaker 8 (22:02):
I don't. I don't have a garage. I park in
the driveway and it's like, are you kidding me? I've
like bought peppermint oil on Amazon and everything, and they
they tew through my wind chills like sprayers of everything,
and it's like that's the only thing I keep this
car going for like twenty years. But that's the only

(22:25):
annoyance I have is that there's.

Speaker 3 (22:28):
A lot of people that have problems like that, particularly
here in New England. Guys, what can we do for?
What can you guys do for Carol?

Speaker 4 (22:35):
Well, the first thing I can tell Carol scratch let
me let me take this.

Speaker 5 (22:41):
Right ahead.

Speaker 4 (22:43):
It's the chipmunks should eat for you. First of all, Carol,
thank you very much for your kind words. Secondly, tell
me that you make a model.

Speaker 8 (22:51):
The car you drive is that twenty fourteen Conda THERB.

Speaker 4 (22:58):
Nice vehicle? All right? The chipmunks, like any like a mouse,
can cause a lot of damage to your car. If
the rodent eats into your main wiring harness, you could
be in for several thousand dollars to repair that. However,
did you know that your insurance covers it. Your your

(23:22):
homeowner's assurance will cover that if it happens at your home. Well,
it's parked in your car in your driveway. No, I
didn't know that a lot of people will pay out
of potet go ahead.

Speaker 8 (23:36):
The only thing they hit was the windshield wiper fluid like,
But I mean, my mechanic is great, and it's just
like I mean, I'm not like, I'm not a cargirl.
I don't want to move.

Speaker 2 (23:51):
Carol, you've established that.

Speaker 3 (23:53):
But I think you need to listen to Lary because
he just saved you some money depending upon he's a
font of information.

Speaker 2 (23:59):
Answer.

Speaker 3 (24:00):
Let Larry finish that that comment that he has.

Speaker 4 (24:03):
So, Carol, I live in a very country setting them
in the middle of six acres of woods, so I
know of your problems and I can appreciate that. And
I resolved my problems by putting mouse block, which is
a device. It's about not fifty five dollars or so.
In my two garages there is mouse block and it's

(24:27):
a little device that has flashing lights that makes noises
of let me see owls, cats, snakes, and the chipmunks
and the mice. Stay away from that. Now, beside the
one you could put in your garage, there is a
small unit that goes under the hood that attaches to

(24:48):
your battery. It is not that strong that it will
drain your battery out, and that has been very successful
with other people that I know, as well as myself.
And keeping the mice and the chipmunk out from under
the hood of your car.

Speaker 8 (25:03):
Wow, that's awesome.

Speaker 2 (25:05):
That is awesome.

Speaker 3 (25:06):
So that that's available through Amazon, I assume as everything
it is these days.

Speaker 4 (25:12):
It said Amazon. I believe it may be Lows and
Home Depot. And the other thing you can use besides
peppermint oil is cedar blocks. They don't like cedar, so
you so you might want to tuck a few cedar
blocks here and there under the car. But I know
that that mouse blocker has been one hundred percent successful

(25:34):
on a fellow that did have to replace the harness
on his Toyota Tundra.

Speaker 3 (25:40):
I'm looking at I'm looking by the way, Carol at
mouse block here, mouse blocker, Electronic roadent deterrent.

Speaker 2 (25:48):
Pretty easy. It's sixty bucks. Yeah right, there's a whole
bunch of things.

Speaker 10 (25:53):
Oh.

Speaker 8 (25:53):
I know, you guys don't know how bad this was.
I was driving into work, and I worked downtown Boston.
I'm on Purchase Street getting off the expressway. I have
a mouse on my windshield like she's screaming, like I'm
pulling into the garage and this poor little mouse is

(26:14):
like hanging on for dear life. I'm freaking out and
it's like I'm like, no, this can't happen.

Speaker 2 (26:22):
Yeah, I would.

Speaker 3 (26:22):
I would have gotten out of the garage and I'm
going to get out on the expressway and guns it
as fast as I could and let the mustard care
of himself.

Speaker 6 (26:33):
Yes, yes, I.

Speaker 8 (26:35):
Parked, and then it went up into my office and
then I had to come downstairs when I was leaving,
and I had guys in my office and I'm like,
you're gonna open the hood of my car. You gotta
find this mouse. He's living in my car.

Speaker 3 (26:49):
He's also living he's also living in your head, Carol.
At this point, you want to get rid of that mouse.

Speaker 8 (26:55):
I didn't want to kill it, but it was like
he's like hanging on looking at me.

Speaker 4 (27:03):
I have worked on cars and opened up air fields
and things like that and found nets with babies in
them too, So it's not very nice to see, but
it is very common, especially this time of the year
it's getting cold though, they're going to look for a
place that's warm.

Speaker 7 (27:21):
And as Scott just said, and I'd like to add
what you said, but that's also why God, why God
gave us windshield wipers. They would not have given us
windshield wipers.

Speaker 3 (27:39):
No, you just nudge them off. That's all, if you're
going anywhere less than sixty.

Speaker 2 (27:44):
They're fine.

Speaker 8 (27:44):
Damn, he would have like flattered.

Speaker 2 (27:47):
They're very athletic.

Speaker 3 (27:48):
They're there, they're gym they're almost gymnastic actually, So don't
don't worry about that.

Speaker 2 (27:53):
Trust me on that, Carol. I wouldn't lead you.

Speaker 3 (27:55):
I wouldn't lead you astray, particularly when it when we're
talking about the mouses life.

Speaker 5 (28:01):
Okay, I just I want to have one what before
we move on to the next call. So you said
you would use some products to try to keep them
away besides that mouse block, which sounds like a great idea.
I didn't even know about that one. I learned something new.

Speaker 8 (28:16):
I've about the stuff on Amazon. It was like a
peppermint spray or something.

Speaker 2 (28:23):
They love peppermints.

Speaker 5 (28:25):
No, no, no, no, she's she's actually right. Peppermint is
a is a big to turn for mice and and rodents.

Speaker 2 (28:32):
I want her to go to Scott.

Speaker 3 (28:34):
I don't want her to go into battle unless she's
fully armed. Okay, that's why I'm pushing the house bloker here.

Speaker 2 (28:42):
I love.

Speaker 5 (28:47):
Product, just another thing that you can add in to
your arsenal Uh. There was a product on Amazon that
we recommend to everybody. Uh, we have a lot of
customers that have this problem. It is called Grandpa guss.

Speaker 7 (29:01):
Uh.

Speaker 5 (29:01):
It comes and looks like an old like a dug
of donuts, pouch of coffee, and there are several pass
in side there. You want to put those down under
the hood, around the windshield, around the filter. And a
quick piece of info from Information for you, Carol, do
you know why rodents love to eat wiring and vehicles nowadays?

(29:22):
I have no idea, No, there is there's no joke
to this. In the early two thousands, automotive manufacturers started
using soy based wiring for their coating on the wires
like mice. They they like the taste of the wires

(29:44):
because it's made from soy.

Speaker 6 (29:47):
And it was.

Speaker 5 (29:48):
Actually done And the reason reason why is to make
it a more biodegradable product for the health of the planet.
And that's why you have rodents that love to eat wires.
Information for people out there.

Speaker 3 (30:02):
Oh my god, if if they if they coated it
with chocolate, I would be gnawing on the wires myself.
But just look at it like this. Just look at
it like this, Carol. You've done a great job here
to help save the planet. You got to look at
it like that from a positive point of view, Carol.

Speaker 2 (30:21):
We gotta let you.

Speaker 8 (30:22):
Run one of the best calls. Right back, Larry Scott, Guys,
really good, I'll.

Speaker 2 (30:34):
Tell you she was good.

Speaker 3 (30:35):
We're coming right back, Jin and Mauren and andover. We're
gonna get you. And I promise the only line right
now is six one seven nine. You gotta have a
little bit of fun with life. Two folks, we'll keep
going here right after.

Speaker 1 (30:47):
This night with Dan Ray on Boston's news radio.

Speaker 3 (30:54):
All right, let's get right back to the call call
for the WBZ car Guy Scott and Larry go to
Jay and Maine. Hey, Jay, you were next on nights.
I appreciate your patients.

Speaker 2 (31:03):
Greight ahead, Hey.

Speaker 10 (31:05):
You guys, good evening. How we're all doing out there?

Speaker 2 (31:08):
So far, so good? Jay, But it's early.

Speaker 11 (31:09):
Go right ahead, h So I need fixing, I think
more than the vehicle because everything is playing straightforward. I
got a broken bolt and the engine block on the starter,
and the guy I work with for the past.

Speaker 10 (31:26):
Year is kind of slow. I'm in Maine. Nothing happens
fast out here, and I need the vehicle because it's
thirty two degrees last I looked at the thermometer here tonight,
and everything's twenty miles wherever you go around here. So
how do I is a like customer service businessman? You know,

(31:51):
here's the job. The bolt is broken inside the block.

Speaker 3 (31:54):
So you're wondering if Larry and Scott make house calls
is what you're doing here?

Speaker 2 (31:58):
Right?

Speaker 10 (32:00):
That's a good idea, but it's a long way. You
can't get there from here where I am.

Speaker 2 (32:05):
Okay, so what's your what's your question? Jay?

Speaker 10 (32:08):
How do I? The guy tells me, okay, I'll have this.
I'll fix the bolt last week, and he tells me,
I haven't done this week. Well, last week it didn't happen.
This week it didn't happen. So I'm not saying the
right thing. I'm not pushing the right buttons. I don't
know I pay my bills? How to move on? Or
how do I customer?

Speaker 3 (32:28):
Let's see, let's see what what could incent someone up
in Maine. Larry Scott wanted to take a shot at
this one. Didn't know you were going to get a
sociological question tonight, but go ahead.

Speaker 4 (32:42):
At work, he was called the master of extraction. There
was not a broken bolt that he could not extract.
And I can tell you. I mean, I'm older, I'm
supposed to be smart and teach him things. But he
taught me how to extract bolt. And he's unbelievable the
broken bolt he's pulled out.

Speaker 3 (33:03):
Okay, your audio was your audio was down for the
first few seconds. I'm sorry, No, no, not your fault.
They think Robin turned your audio down and then he
brought it back out. So how did how did we
get this fellow in contact with whoever this guy is?

Speaker 4 (33:20):
Well, this guy that I'm talking as a master of
extraction as Scott oh and Scott had a nickname at work,
is what I was saying. He was the master of extraction.

Speaker 3 (33:33):
Okay, I got it. I thought you were talking about
some dentist. So how did that help Jay and Maine?

Speaker 6 (33:42):
All right?

Speaker 4 (33:42):
What what Jay and May needs is to go someplace
else if this, if this shop is not doing the
job that he asks. I'm sure that that there's other
shops out there, aren't there?

Speaker 10 (33:56):
Day, Yes, I just need to get some math from that.
You know, it's time to move on. I'm you know,
the job, the job is the job. And then the
guy tells me he'll do it and then it doesn't
get there.

Speaker 3 (34:09):
We've got rid of him already for you, Jay, trust
me on that.

Speaker 2 (34:12):
Move on. Okay.

Speaker 3 (34:13):
There's no no feeling of guilt here on your part whatsoever.
The guy blew the opportunity. Uh, you just gotta get
do you work a computer. You're pretty good in the computer.

Speaker 10 (34:24):
You get out on the phone, how you're going.

Speaker 3 (34:26):
Okay, that's that's kind of like a computer from the
from the twentieth century.

Speaker 2 (34:30):
I would just get on.

Speaker 3 (34:31):
I just look look up as many as you could
and find some guy who's a little anxious. I had
to have a small job done in my house recently,
as a matter of fact, last week, and the guy
called me back on Monday. He said, I'll have someone
over there on Friday. It was just a small little
touch up paint job. They had the guy here on Thursday.
It's done complete perfect. The guy did everything perfectly. I'd

(34:55):
send the text back to the guy today. You have
a customer for life, and I mean that seriously. If
you get good service, you pay for.

Speaker 10 (35:03):
Strong and not finish wrong. You know, honaway, say goodbye
with a smile, and you know.

Speaker 3 (35:07):
Don't even say goodbye, you know, what he ghosted you
you ghost.

Speaker 2 (35:10):
Him right back?

Speaker 5 (35:12):
Agreed?

Speaker 4 (35:13):
You want to do that one?

Speaker 3 (35:15):
Yeah, you'll awe you have nothing, You'll him nothing.

Speaker 2 (35:18):
Jay.

Speaker 11 (35:20):
You guys are a blessing. Keep up the good work.

Speaker 10 (35:22):
I'll look forward to our next visit.

Speaker 4 (35:23):
I have a good week.

Speaker 3 (35:24):
Sounds great. Thanks jab Well, okay, chet out, don't worry.
It's gonna get better. Let me go next if we can.
I'm going to try to get Oh, we're gonna try
to get Maureen from andover in here, Maureen. If we
can't finish, I'll hold you over. Go right ahead. You're
on with Scott and Larry.

Speaker 12 (35:40):
Okay, two quick questions. I have a twenty twenty four
RAV four and I want to know when I need
to do the transmission. I guess fluid flush. I'm at
forty thousand right now, and the dealer told me anywhere
between forty and sixty thousand. I do drive a lot.
That's my first question. And the other one is that

(36:00):
annoying glare that you get on your windship that you
get when you're driving on the inside of your your windshield.
How do you keep that down? Those are my two questions.

Speaker 3 (36:12):
Okay, let's see what the first, stay right there. First one,
what what should should be doing on her twenty twenty
four car?

Speaker 5 (36:20):
So so first and foremost, as far as the transmission
fluid has changed, it's recommended either sixty thousand miles or
six years, whichever comes first. You're at how many miles? Now?
You say forty?

Speaker 12 (36:31):
I'm at forty and I drive a lot.

Speaker 5 (36:33):
Yeah, you're at forty? You drive a lot?

Speaker 1 (36:36):
Are you?

Speaker 5 (36:36):
Are you particularly hard on the vehicle? Do you work it?

Speaker 10 (36:40):
No?

Speaker 5 (36:41):
Driving?

Speaker 8 (36:42):
Okay?

Speaker 5 (36:43):
Okay, I mean let me put you like. There's somebody
that works with brand new vehicles all the time, and
what I consider for you is that you still have
a very new vehicle. Meintance is so much cheaper than repairs.
So would it hurt you to do it at forty?
Absolutely not? Could you wait another twenty thousand? Sure you could,

(37:04):
so either way, I think you're right.

Speaker 3 (37:06):
I got a suggestion for you, Maureen. We're gonna move quickly.

Speaker 6 (37:08):
Here.

Speaker 3 (37:09):
Do you know what a post it note is? Yep,
like those yellow sticky notes. Just write fifty five thousand
miles and put it on your dashboard.

Speaker 2 (37:20):
You're going to see it every day.

Speaker 6 (37:22):
Okay, okay?

Speaker 2 (37:23):
What was your second question? Again quickly.

Speaker 12 (37:25):
The other one is right that you get on your
windshield dark glass inside and you can't see when when
the sun's coming at you dark glasses.

Speaker 5 (37:34):
Yeah, well unfortunately, Well you're are you in mass yep? Okay,
so do you have your do you have your windows
tinted at all? No window tint can be incredibly helpful
for that. I have blue eyes. They are very light sensitive,
especially one of those overcast days when we get that

(37:55):
bright sun above the clouds and it's like laser shooting
in there. A good Paris sunglasses, We'll look into a
good tenth company. Okay, there would be my recommendations for that.

Speaker 3 (38:05):
All right, thank you, Marie. Very quickest, easiest call of
the night, Thanks Mauren. Or We got one line open,
and that's the one Maureen just got off, which is
six one seven. We've had an entertaining first hour and
we have four folks lined up in at full lines
right now. Larry and Scott, you guys are unbelievable. Let's

(38:25):
keep it rolling for another hour. Right after this news
break on nights Side with Dan Ray
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