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September 1, 2025 14 mins

In a crowded marketplace, sameness is death. If your independent retail store looks and sounds just like everyone else, customers have no reason to choose you. In this episode of Main Street Matters, Patrick Keiser continues our Duct Tape Marketing series by John Jantsch with a focus on differentiation, specifically, how to craft your talking logo.

A talking logo isn’t your graphic logo or a catchy jingle. It’s a short, memorable phrase that communicates your difference and positions your business in the mind of your ideal customer. As Jantsch says, “If you can’t quickly communicate what makes you different, then to your customers, you’re just another option.”

In this episode, you’ll learn:

  • Why differentiation is the foundation of your retail marketing strategy
  • What a talking logo is and how it helps independent retailers stand out
  • A step-by-step process for creating your own core marketing message
  • Real-world examples of Main Street retailers using talking logos successfully
  • Three practical actions you can take this week to test and refine your talking logo

If you want your store to stand out, attract more of your ideal customers, and build loyalty through clarity, this episode is a must-listen.

Keywords: independent retail, small business marketing, retail differentiation, talking logo, retail branding, customer journey, retail strategy, Main Street marketing, John Jantsch, Duct Tape Marketing

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