September 3, 2024 • 5 mins
An airline lost Jennifer and Tom's luggage, so Skeery calls as customer service to piss him off even more!
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Transcript
Episode Transcript
Available transcripts are automatically generated. Complete accuracy is not guaranteed.
Speaker 1 (00:00):
Don't answer the phone. Elvis Duran. The Elvis Duran phone tappen.
Speaker 2 (00:04):
You try to help out a sister, and this is
the thanks you get. The letter says this, My boyfriend
and I just got back from the Bahamas and the
airline lost our luggage, then found it and delivered it
to our home a day later. Their customer service during
this process was horrendous. We had an awful time. So
I emailed them a complaint letter, and my frustrated boyfriend
(00:27):
has been eagerly awaiting to hear back from them.
Speaker 1 (00:30):
So here's the idea.
Speaker 2 (00:31):
Why don't you pose as the airline and call my
angry boyfriend acting all belinderent and condescending and rude. This
comes to us from Jennifer. All right, Jennifer. Jennifer is
gonna call her boyfriend first to set the stage, and
then Scary is gonna come on as the awful airline representative.
Speaker 1 (00:48):
Like one of those exists.
Speaker 3 (00:49):
Here we go, Hello, Hey, what do you doing nothing?
Listen to this. I just got this really weird phone call.
Remember the letter that I emailed it after us? Right? Yeah,
So this guy calls me about the letter. He said,
we were hope that I harassed him in my letter?
Speaker 4 (01:06):
What is ten years old? What do you mean you
harapped him in a letter?
Speaker 3 (01:09):
He called me a bitch?
Speaker 1 (01:11):
He what?
Speaker 4 (01:11):
Yes, he called you a bitch. Yes, So give me
the phone on our twelve to him.
Speaker 3 (01:17):
Well, I gave him your number and he's probably gonna
call you in a little while.
Speaker 4 (01:20):
Okay, all right, you set.
Speaker 1 (01:23):
It up perfectly.
Speaker 5 (01:24):
I'll call him now.
Speaker 2 (01:26):
Okay.
Speaker 1 (01:27):
These people, Hello, Thomas, please, it's Tom. Tom. This is
Robert del Vechio from Airlines. How you doing today?
Speaker 4 (01:35):
I'm doing well, Thank you.
Speaker 5 (01:37):
I couldn't get it through the thickhead of your girlfriend
because she's got problems.
Speaker 4 (01:41):
What gonna problems is.
Speaker 5 (01:42):
That she emailed us a complaint about our airlines and
our service and how you guys are unhappy with it.
Speaker 4 (01:48):
All I know is we come home from the Bahamas
and I'm standing around JFKA watching the mirrorygo round of luggage,
and for about an hour, no one tells us that
all stuff didn't make the plane.
Speaker 5 (02:00):
Yeah, your luggage shut off our alarms and we deemed
it suspicious, so we.
Speaker 1 (02:03):
Held them back.
Speaker 4 (02:04):
How could something set that thing off when they got
searched three or four different times over there, you guys
missed the plane. It's that simple.
Speaker 1 (02:12):
We didn't miss the plane.
Speaker 4 (02:13):
You didn't miss the How come everybody that was standing
there in New York that was on the same flight
as me didn't have their luggage? They all way off
at security, sir.
Speaker 1 (02:21):
We do our best every day. It's like the airlines.
Speaker 4 (02:23):
Well, you guys suck. Maybe you guys have been up
in the air a little too long and the mileage
has got into your brains up there, little a lack
of oxygen, and then you let the luggage get on
the planes of it or ale a cord Security is at.
Speaker 1 (02:36):
You got your luggage eight o'clock the next day. I'm
seeing this here eight o'clock eight a.
Speaker 4 (02:41):
Dog at night. Yeah, you guys.
Speaker 3 (02:42):
Send the guys.
Speaker 4 (02:43):
Who's got a two door car with everyone's luggage in there?
Speaker 1 (02:47):
No? One't why it takes do a day, Thomas.
Speaker 5 (02:49):
Why is it that I'm trying to get to the
bottom of a problem here and you're giving me attitude.
Speaker 1 (02:53):
I'm just trying to handle your complaint.
Speaker 4 (02:55):
I don't care if you stick the complaint up your
own all right.
Speaker 1 (02:58):
You know what, I'm gonna have to bring in our
lawyers on this one.
Speaker 4 (03:00):
I can't wait because now I'm gonna sue you for
being an answer.
Speaker 1 (03:04):
Are you with me?
Speaker 3 (03:05):
Am?
Speaker 1 (03:05):
Are we on the same planet here?
Speaker 3 (03:07):
I don't think so.
Speaker 4 (03:08):
I don't know if your airline takes off tomorrow, but
that's where it seems most of your customer service comes from.
Speaker 1 (03:13):
I'm trying to be professional about this.
Speaker 4 (03:15):
You know what if you wouldn't to call me up
and told me that my girlfriend has some kind of problems?
Speaker 1 (03:18):
Did she come crying to you? Is that what happened?
Speaker 3 (03:21):
Well, she didn't come crying to me.
Speaker 4 (03:22):
She can't cry it to me. I'll be down there
kicking your ass and you'd be frying.
Speaker 5 (03:25):
She does have problems, though, Oh buddy, I am gonna
kick your answ when I get hold.
Speaker 4 (03:30):
You can put that in the complaint too. She can't fly,
You got no custom misservice. Your airline suck and you
suck too.
Speaker 1 (03:38):
Yeah, but what about your girlfriend?
Speaker 4 (03:40):
Oh you're gonna get such an ass chicken.
Speaker 1 (03:42):
Sounds like a plan.
Speaker 4 (03:43):
Do you think you are talking to me like this?
Speaker 1 (03:46):
I'm writing all this down.
Speaker 4 (03:47):
Man, write it down. I stick the pen in your
write it that way. You're sick freak?
Speaker 1 (03:52):
And how about I record this conversation too.
Speaker 4 (03:54):
I don't care what you do, ain't don't give it?
And why you give me your phone number?
Speaker 1 (03:59):
And you're well you want to settle this off the record.
Speaker 4 (04:02):
Put me off the record. Oh, just me and you.
Speaker 1 (04:05):
You're a real tough guy over there.
Speaker 4 (04:06):
What's your attitude, hey, cupcakes, I don't need a freaking
attitude with you. I'm gonna smack the pits out of you.
Speaker 1 (04:12):
Your name has to end in a vowel.
Speaker 4 (04:15):
In a vowel. Why you got something against the time
with people? Either a real jerk off?
Speaker 1 (04:20):
Hello, Hello, I think he's had enough. Let's end this.
Speaker 3 (04:24):
You're oh god, okay, Hello nothing, I'm bringing my blood
pressure down.
Speaker 4 (04:32):
Why goes that guy called me from what? That's hard?
He's a stick bastard, this guy. I'm telling you right now,
I'm gonna sew the.
Speaker 3 (04:42):
Bulls off fans, moron, little pencil neck fighting behind the desk.
Speaker 1 (04:47):
Hey, you never dropped your phone call pal, I'm still
listening in. Oh you scanned me.
Speaker 5 (04:56):
I knew it.
Speaker 1 (04:58):
Hey, Tom, this is scary Jones. You've been phone tapped.
Speaker 3 (05:02):
That was wrong. Man.
Speaker 4 (05:05):
The next time you go to behind this, I'm leaving
my gunfriend there with a.
Speaker 1 (05:08):
Log the Elvis Duran phone tap. This phone tap was
pre recorded with permission granted by all participates.
Speaker 3 (05:17):
The Elvis Duran phone tap only on Elvis Duran in
the Morning Show
Don't answer the phone. Elvis Duran. The Elvis Duran phone tappen.
Speaker 2 (00:04):
You try to help out a sister, and this is
the thanks you get. The letter says this, My boyfriend
and I just got back from the Bahamas and the
airline lost our luggage, then found it and delivered it
to our home a day later. Their customer service during
this process was horrendous. We had an awful time. So
I emailed them a complaint letter, and my frustrated boyfriend
(00:27):
has been eagerly awaiting to hear back from them.
Speaker 1 (00:30):
So here's the idea.
Speaker 2 (00:31):
Why don't you pose as the airline and call my
angry boyfriend acting all belinderent and condescending and rude. This
comes to us from Jennifer. All right, Jennifer. Jennifer is
gonna call her boyfriend first to set the stage, and
then Scary is gonna come on as the awful airline representative.
Speaker 1 (00:48):
Like one of those exists.
Speaker 3 (00:49):
Here we go, Hello, Hey, what do you doing nothing?
Listen to this. I just got this really weird phone call.
Remember the letter that I emailed it after us? Right? Yeah,
So this guy calls me about the letter. He said,
we were hope that I harassed him in my letter?
Speaker 4 (01:06):
What is ten years old? What do you mean you
harapped him in a letter?
Speaker 3 (01:09):
He called me a bitch?
Speaker 1 (01:11):
He what?
Speaker 4 (01:11):
Yes, he called you a bitch. Yes, So give me
the phone on our twelve to him.
Speaker 3 (01:17):
Well, I gave him your number and he's probably gonna
call you in a little while.
Speaker 4 (01:20):
Okay, all right, you set.
Speaker 1 (01:23):
It up perfectly.
Speaker 5 (01:24):
I'll call him now.
Speaker 2 (01:26):
Okay.
Speaker 1 (01:27):
These people, Hello, Thomas, please, it's Tom. Tom. This is
Robert del Vechio from Airlines. How you doing today?
Speaker 4 (01:35):
I'm doing well, Thank you.
Speaker 5 (01:37):
I couldn't get it through the thickhead of your girlfriend
because she's got problems.
Speaker 4 (01:41):
What gonna problems is.
Speaker 5 (01:42):
That she emailed us a complaint about our airlines and
our service and how you guys are unhappy with it.
Speaker 4 (01:48):
All I know is we come home from the Bahamas
and I'm standing around JFKA watching the mirrorygo round of luggage,
and for about an hour, no one tells us that
all stuff didn't make the plane.
Speaker 5 (02:00):
Yeah, your luggage shut off our alarms and we deemed
it suspicious, so we.
Speaker 1 (02:03):
Held them back.
Speaker 4 (02:04):
How could something set that thing off when they got
searched three or four different times over there, you guys
missed the plane. It's that simple.
Speaker 1 (02:12):
We didn't miss the plane.
Speaker 4 (02:13):
You didn't miss the How come everybody that was standing
there in New York that was on the same flight
as me didn't have their luggage? They all way off
at security, sir.
Speaker 1 (02:21):
We do our best every day. It's like the airlines.
Speaker 4 (02:23):
Well, you guys suck. Maybe you guys have been up
in the air a little too long and the mileage
has got into your brains up there, little a lack
of oxygen, and then you let the luggage get on
the planes of it or ale a cord Security is at.
Speaker 1 (02:36):
You got your luggage eight o'clock the next day. I'm
seeing this here eight o'clock eight a.
Speaker 4 (02:41):
Dog at night. Yeah, you guys.
Speaker 3 (02:42):
Send the guys.
Speaker 4 (02:43):
Who's got a two door car with everyone's luggage in there?
Speaker 1 (02:47):
No? One't why it takes do a day, Thomas.
Speaker 5 (02:49):
Why is it that I'm trying to get to the
bottom of a problem here and you're giving me attitude.
Speaker 1 (02:53):
I'm just trying to handle your complaint.
Speaker 4 (02:55):
I don't care if you stick the complaint up your
own all right.
Speaker 1 (02:58):
You know what, I'm gonna have to bring in our
lawyers on this one.
Speaker 4 (03:00):
I can't wait because now I'm gonna sue you for
being an answer.
Speaker 1 (03:04):
Are you with me?
Speaker 3 (03:05):
Am?
Speaker 1 (03:05):
Are we on the same planet here?
Speaker 3 (03:07):
I don't think so.
Speaker 4 (03:08):
I don't know if your airline takes off tomorrow, but
that's where it seems most of your customer service comes from.
Speaker 1 (03:13):
I'm trying to be professional about this.
Speaker 4 (03:15):
You know what if you wouldn't to call me up
and told me that my girlfriend has some kind of problems?
Speaker 1 (03:18):
Did she come crying to you? Is that what happened?
Speaker 3 (03:21):
Well, she didn't come crying to me.
Speaker 4 (03:22):
She can't cry it to me. I'll be down there
kicking your ass and you'd be frying.
Speaker 5 (03:25):
She does have problems, though, Oh buddy, I am gonna
kick your answ when I get hold.
Speaker 4 (03:30):
You can put that in the complaint too. She can't fly,
You got no custom misservice. Your airline suck and you
suck too.
Speaker 1 (03:38):
Yeah, but what about your girlfriend?
Speaker 4 (03:40):
Oh you're gonna get such an ass chicken.
Speaker 1 (03:42):
Sounds like a plan.
Speaker 4 (03:43):
Do you think you are talking to me like this?
Speaker 1 (03:46):
I'm writing all this down.
Speaker 4 (03:47):
Man, write it down. I stick the pen in your
write it that way. You're sick freak?
Speaker 1 (03:52):
And how about I record this conversation too.
Speaker 4 (03:54):
I don't care what you do, ain't don't give it?
And why you give me your phone number?
Speaker 1 (03:59):
And you're well you want to settle this off the record.
Speaker 4 (04:02):
Put me off the record. Oh, just me and you.
Speaker 1 (04:05):
You're a real tough guy over there.
Speaker 4 (04:06):
What's your attitude, hey, cupcakes, I don't need a freaking
attitude with you. I'm gonna smack the pits out of you.
Speaker 1 (04:12):
Your name has to end in a vowel.
Speaker 4 (04:15):
In a vowel. Why you got something against the time
with people? Either a real jerk off?
Speaker 1 (04:20):
Hello, Hello, I think he's had enough. Let's end this.
Speaker 3 (04:24):
You're oh god, okay, Hello nothing, I'm bringing my blood
pressure down.
Speaker 4 (04:32):
Why goes that guy called me from what? That's hard?
He's a stick bastard, this guy. I'm telling you right now,
I'm gonna sew the.
Speaker 3 (04:42):
Bulls off fans, moron, little pencil neck fighting behind the desk.
Speaker 1 (04:47):
Hey, you never dropped your phone call pal, I'm still
listening in. Oh you scanned me.
Speaker 5 (04:56):
I knew it.
Speaker 1 (04:58):
Hey, Tom, this is scary Jones. You've been phone tapped.
Speaker 3 (05:02):
That was wrong. Man.
Speaker 4 (05:05):
The next time you go to behind this, I'm leaving
my gunfriend there with a.
Speaker 1 (05:08):
Log the Elvis Duran phone tap. This phone tap was
pre recorded with permission granted by all participates.
Speaker 3 (05:17):
The Elvis Duran phone tap only on Elvis Duran in
the Morning Show
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