July 31, 2024 • 11 mins
Knowing what colours you don’t like, can be just as helpful as what you do like when it comes to picking a paint colour palette. Resene Colour Expert Bryanna Stitt discusses how she works with Resene customers to narrow down options.
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Episode Transcript
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Speaker 1 (00:03):
Hi, and welcome to If These Walls Could Talk, the
Razine podcast where we discuss ideas on decorating color and
all things paint. Join us as we welcome guests from
across the world of design. If there's something you'd love
to hear about, email the team editor at Habitat by
Razine dot co dot nzad bryannest It. Thank you so
(00:26):
much for joining us on If These Walls Could Talk.
Speaker 2 (00:28):
It's lovely to talk with you again.
Speaker 3 (00:30):
Thank you, thank you very much for having me.
Speaker 2 (00:32):
I'd love you.
Speaker 1 (00:33):
To walk us through the experience your clients would have
coming into the store and having an idea in their mind.
Speaker 2 (00:40):
How would you go about creating the palette.
Speaker 1 (00:43):
And adding in the wallpapers if they want, How do
you go about that consultancy with them?
Speaker 4 (00:50):
I would say as someone comes in, well, it very
much depends on how much of an idea they have.
Some people have a very specific I want this kind
of walls, and I just need the specific color to help.
Speaker 3 (01:03):
Decide with that.
Speaker 4 (01:04):
Other people will have a vague idea that they want
the room to feel a certain way, or they think, oh,
I'm wanting, you know, a soft blue and we've got
these colors around. So usually I'll start with permanent fixtures,
so that would be your joinery color if someone has
aluminium joinery, if someone has bold couches or cheers, fabric
colors on there, rugs, furniture, anything that's not changing. That's
(01:28):
sort of our starting point because that is very important
to base it around and then working from there. So
say they might have a bright green couch and they
want that to be really enhanced, so we'd look at
what kind of colors for the walls would make that
stand out, or if they're wanting to disguise it more,
finding other areas to enhance. So usually they'll bring in photos,
(01:50):
or if they're building, they'll have house plans, so we'll
work our way through the house, deciding what areas we
want to have a little bit more neutral, sort of
like a of a reprieve, a breath of fresh air,
I suppose, between spaces, and then deciding which areas they
want to have statements, and then working our way through.
(02:10):
So often if people are completely unsure about what colors
they like, I'll start by asking what they don't like,
because that rules out majority of them, and we're usually
sort of narrowed to a small handful of tones to
work with, and then it's slowly building from there. So
selecting our most importance, so that could be your bold wallpaper,
your bald paint color, and then bringing in your trim
(02:32):
colors and then adding little pops here and there.
Speaker 1 (02:35):
And do you tend to work with a larger palette
or smaller Like you're saying, you know you've got your
trims and your pops and your wall color. Do you
tend to kind of go for just one or two,
just maximum three or do you kind of find yourself
going for the four to five or six even colors
in the palette.
Speaker 4 (02:52):
Every client's difference. So if someone's going someone's going very neutral.
Sometimes it can be they've got one wall color, one
color for their ceilings, doors, architraves, skirtings, so it's two
colors throughout the whole house, and they might just have
a variation, a subtle variation on one room. Other clients
will have every single room a completely different color. They
(03:16):
might match the ceilings, or they could have a ceiling
white through there and then matching something else for the architraves.
Some people will have a bold wall color and will
want to use that same bold color for their architraves
and doors, so it sort of hides it away. But
again I find it to be one of those areas
where there's not really a specific rule. In my mind,
(03:38):
it depends how they want the space to feel. Obviously,
if they're going a bold, different color in every room,
we want to make sure that it makes sense and
as you're going through the house it flows together and
there's a continuation and a bit of a theme.
Speaker 3 (03:53):
But yeah, I would say there's a.
Speaker 4 (03:56):
Whole lot will definitely of lots of colors and minimal
amount of colors. Yep.
Speaker 1 (04:04):
I totally understand as you say, every client is different, right,
everyone likes different things.
Speaker 3 (04:10):
Absolutely.
Speaker 1 (04:11):
Working with those razine finishes, what do you love, what
what's best on each substrate.
Speaker 4 (04:16):
I find I tend to stick to the standard lochine
finished fullballs, so that would be your space coat lochine.
I personally prefer it to a flat in terms of
most people I deal with a wanting to link that
is less likely to mark which that the space coat
is and it's very hard wearing and washable. Sometimes we'll
(04:36):
go flat on the ceiling. Other times I'll bring that
same lochine finish up onto the ceiling if they're wanting
to use the exact same color. I tend to stick
to luster crill semi gloss for trims and windows, doors, architraves,
unless again how I mentioned with those feature front doors
if they have you know, very beautiful skirtings with a
(04:59):
lot of detail, or they have what's the word sealing
roses and a lot of very detailed plaster work and
doors that can be really beautiful to highlight in anamakral
And that full gloss finish very dependent on what you're
wanting to highlight. So usually your eyes can be drawn
to either the whitest areas so lightest colors, or the
(05:21):
most glossy areas because they reflect more light they sort
of catch your attention. But differently walls, I tend to
stick to the low sheen finish. I think that just
gives a nice even surface without looking too chalky and
without being too shiny, which can show up surface defects.
Speaker 1 (05:38):
Of course, now talking about your clients, have you had
any that you've found slightly challenging and how have you
overcome that challenge to create a home that they really
fall in love with?
Speaker 3 (05:51):
Absolutely?
Speaker 4 (05:52):
I mean, for any job, you're going to have a
few difficult clients. Often I think it it takes a
little while to break through. So they might be someone
that they have no idea what they want, but they
don't necessarily like anything you suggest, which can be a
little bit tricky because they're not giving you anything necessarily
(06:15):
to work from. But often I'll keep asking questions and
questions in each different direction to find out what it
is they do want, because most people at some level
know what they want to see, but they're not always
able to articulate it or visualize how they would like
it to be. Some people will say, I mean, close
(06:36):
your eyes, imagine walking in that front door of your house,
and how do you want to feel.
Speaker 3 (06:41):
Do you want to feel.
Speaker 4 (06:42):
Like it's a breath of fresh air, it's bright, it's clean,
everything feels very clean lines or do you want to
walk in and feel cozy and encompassed and like it's
your little nook, your safe haven.
Speaker 3 (06:53):
So that can be a bit of a good starting point.
Speaker 4 (06:56):
And if someone was to say I want it to
feel bright and fresh, making sure to then fear out
whether they want sort of bright whites, cleaner colors, more grays,
and blues with that very sharp edge, or whether they
still want that bright light feeling but with something a
little bit softer and warmer, which is where I'd sort
of head down towards that Raisine Merino range where it
(07:16):
still has a bit of warmth, but it's not that
traditional creamy warmth. Yeah, So I'd say definitely asking a
lot of questions. For people like that, sometimes it can
take a few goals to get it right. So I'll
give them maybe two or three options to begin with,
explaining to them which each scheme would do, how it
would feel, letting them go away and think about it,
(07:40):
because sometimes I think people need a little bit of
space to think and go through their options, and then
I'm happy to meet with them again and narrow down
our options from there. But every client's very different, some
people at work in different ways.
Speaker 3 (07:52):
Yep.
Speaker 2 (07:53):
Of course.
Speaker 1 (07:54):
Do you find that a lot of your clients respond
to trying out colors in their homes, say with these
razine testpots or the draw downs.
Speaker 4 (08:03):
I tend to go for draw downs. I think because
it's easy for clients. They can blue tack it on
the wall, move it around different areas of their house.
So I'd say that's the easiest thing to work with.
I usually still recommend trying out one of our test
spots as your sort of final final step, just to
(08:23):
be one hundred percent sure, because that is the most
accurate finish as it is paint. But usually draw downs
I think they're really helpful. You can hold all of
your colors together to see how well they work. You
know your ceiling and door color, hold it up against
your wall color and you can see the exact contrast
you'll get. And just that flexibility to move it around
your house, having a look in all the different lightings,
(08:44):
different times of day, and being able to compare different
strengths beside each other.
Speaker 2 (08:51):
Part of your job. Is your favorite part of the job?
Speaker 4 (08:53):
Ooh, there's lots of different parts, I would say. I
would say working with clients that are open to something
a bit different, working outside the box. I absolutely love
it when someone says I want to do something bold
and fun, because then they're often open to me throwing
(09:16):
out completely strange ideas. Sometimes I get carried away, I
go what about this, and what about this? And we
can do a bright purple featual and that will work
great with your floor. Yeah, I think It's just fun
to be able to play with different ideas.
Speaker 3 (09:30):
I think seeing the.
Speaker 4 (09:33):
Way color can affect a space, being able to build
a space that someone really loves, I think is great.
I would say when I get feedback from people letting
me know that their space feels exactly that they.
Speaker 3 (09:46):
Hoped it would, it just feels.
Speaker 2 (09:49):
Yeah.
Speaker 4 (09:49):
I think that's probably my favorite part working with people,
to be able to have a bit of fun, having
that creative freedom, but most importantly, just creating spaces that
people absolutely love. Whether that is a very bright, fresh
white modern scheme or whether they're going with drastic, bold
colors everywhere. I think, yeah, making something beautiful for people,
especially that they're happy to be in.
Speaker 1 (10:10):
It sounds like a gorgeous job. Tell me about your
hopes and dreams for the future.
Speaker 3 (10:15):
Oh, another big question.
Speaker 4 (10:18):
At this point, I'm not one hundred percent sure exactly
where what direction I'd like to take this. I think
I'd love to keep learning more about color, more about design,
so sort of expanding my own knowledge for people. I
really enjoy teaching people these things, so often when we
(10:39):
have home shows in Wellington, I'll do some of the
speeches and talks there, so I love doing that to
be able to impart my knowledge on people, I suppose,
But yeah, I'm not actually sure on that one. See
where it takes me exactly, Seeing where it takes me,
(10:59):
I'm yeah, I'm loving learning everything there is to learn
in the company.
Speaker 3 (11:02):
We've got some other great members of the.
Speaker 4 (11:05):
Team who have been really helpful along the way, so
continuing to learn from them. And yeah, building my portfolio
of projects, I suppose wonderful.
Speaker 1 (11:15):
Oh well, look, thank you so much for joining us, Rihanna,
and we'll look forward to having you back on the.
Speaker 2 (11:20):
Show sometime soon in the future.
Speaker 3 (11:23):
Absolutely, I would love that, and thank you for.
Speaker 1 (11:26):
Joining us on If these walls could talk, remember to
send those questions through to editor at habitat by Razin
dot co dot NZ.
Speaker 2 (11:35):
See you next time.
Hi, and welcome to If These Walls Could Talk, the
Razine podcast where we discuss ideas on decorating color and
all things paint. Join us as we welcome guests from
across the world of design. If there's something you'd love
to hear about, email the team editor at Habitat by
Razine dot co dot nzad bryannest It. Thank you so
(00:26):
much for joining us on If These Walls Could Talk.
Speaker 2 (00:28):
It's lovely to talk with you again.
Speaker 3 (00:30):
Thank you, thank you very much for having me.
Speaker 2 (00:32):
I'd love you.
Speaker 1 (00:33):
To walk us through the experience your clients would have
coming into the store and having an idea in their mind.
Speaker 2 (00:40):
How would you go about creating the palette.
Speaker 1 (00:43):
And adding in the wallpapers if they want, How do
you go about that consultancy with them?
Speaker 4 (00:50):
I would say as someone comes in, well, it very
much depends on how much of an idea they have.
Some people have a very specific I want this kind
of walls, and I just need the specific color to help.
Speaker 3 (01:03):
Decide with that.
Speaker 4 (01:04):
Other people will have a vague idea that they want
the room to feel a certain way, or they think, oh,
I'm wanting, you know, a soft blue and we've got
these colors around. So usually I'll start with permanent fixtures,
so that would be your joinery color if someone has
aluminium joinery, if someone has bold couches or cheers, fabric
colors on there, rugs, furniture, anything that's not changing. That's
(01:28):
sort of our starting point because that is very important
to base it around and then working from there. So
say they might have a bright green couch and they
want that to be really enhanced, so we'd look at
what kind of colors for the walls would make that
stand out, or if they're wanting to disguise it more,
finding other areas to enhance. So usually they'll bring in photos,
(01:50):
or if they're building, they'll have house plans, so we'll
work our way through the house, deciding what areas we
want to have a little bit more neutral, sort of
like a of a reprieve, a breath of fresh air,
I suppose, between spaces, and then deciding which areas they
want to have statements, and then working our way through.
(02:10):
So often if people are completely unsure about what colors
they like, I'll start by asking what they don't like,
because that rules out majority of them, and we're usually
sort of narrowed to a small handful of tones to
work with, and then it's slowly building from there. So
selecting our most importance, so that could be your bold wallpaper,
your bald paint color, and then bringing in your trim
(02:32):
colors and then adding little pops here and there.
Speaker 1 (02:35):
And do you tend to work with a larger palette
or smaller Like you're saying, you know you've got your
trims and your pops and your wall color. Do you
tend to kind of go for just one or two,
just maximum three or do you kind of find yourself
going for the four to five or six even colors
in the palette.
Speaker 4 (02:52):
Every client's difference. So if someone's going someone's going very neutral.
Sometimes it can be they've got one wall color, one
color for their ceilings, doors, architraves, skirtings, so it's two
colors throughout the whole house, and they might just have
a variation, a subtle variation on one room. Other clients
will have every single room a completely different color. They
(03:16):
might match the ceilings, or they could have a ceiling
white through there and then matching something else for the architraves.
Some people will have a bold wall color and will
want to use that same bold color for their architraves
and doors, so it sort of hides it away. But
again I find it to be one of those areas
where there's not really a specific rule. In my mind,
(03:38):
it depends how they want the space to feel. Obviously,
if they're going a bold, different color in every room,
we want to make sure that it makes sense and
as you're going through the house it flows together and
there's a continuation and a bit of a theme.
Speaker 3 (03:53):
But yeah, I would say there's a.
Speaker 4 (03:56):
Whole lot will definitely of lots of colors and minimal
amount of colors. Yep.
Speaker 1 (04:04):
I totally understand as you say, every client is different, right,
everyone likes different things.
Speaker 3 (04:10):
Absolutely.
Speaker 1 (04:11):
Working with those razine finishes, what do you love, what
what's best on each substrate.
Speaker 4 (04:16):
I find I tend to stick to the standard lochine
finished fullballs, so that would be your space coat lochine.
I personally prefer it to a flat in terms of
most people I deal with a wanting to link that
is less likely to mark which that the space coat
is and it's very hard wearing and washable. Sometimes we'll
(04:36):
go flat on the ceiling. Other times I'll bring that
same lochine finish up onto the ceiling if they're wanting
to use the exact same color. I tend to stick
to luster crill semi gloss for trims and windows, doors, architraves,
unless again how I mentioned with those feature front doors
if they have you know, very beautiful skirtings with a
(04:59):
lot of detail, or they have what's the word sealing
roses and a lot of very detailed plaster work and
doors that can be really beautiful to highlight in anamakral
And that full gloss finish very dependent on what you're
wanting to highlight. So usually your eyes can be drawn
to either the whitest areas so lightest colors, or the
(05:21):
most glossy areas because they reflect more light they sort
of catch your attention. But differently walls, I tend to
stick to the low sheen finish. I think that just
gives a nice even surface without looking too chalky and
without being too shiny, which can show up surface defects.
Speaker 1 (05:38):
Of course, now talking about your clients, have you had
any that you've found slightly challenging and how have you
overcome that challenge to create a home that they really
fall in love with?
Speaker 3 (05:51):
Absolutely?
Speaker 4 (05:52):
I mean, for any job, you're going to have a
few difficult clients. Often I think it it takes a
little while to break through. So they might be someone
that they have no idea what they want, but they
don't necessarily like anything you suggest, which can be a
little bit tricky because they're not giving you anything necessarily
(06:15):
to work from. But often I'll keep asking questions and
questions in each different direction to find out what it
is they do want, because most people at some level
know what they want to see, but they're not always
able to articulate it or visualize how they would like
it to be. Some people will say, I mean, close
(06:36):
your eyes, imagine walking in that front door of your house,
and how do you want to feel.
Speaker 3 (06:41):
Do you want to feel.
Speaker 4 (06:42):
Like it's a breath of fresh air, it's bright, it's clean,
everything feels very clean lines or do you want to
walk in and feel cozy and encompassed and like it's
your little nook, your safe haven.
Speaker 3 (06:53):
So that can be a bit of a good starting point.
Speaker 4 (06:56):
And if someone was to say I want it to
feel bright and fresh, making sure to then fear out
whether they want sort of bright whites, cleaner colors, more grays,
and blues with that very sharp edge, or whether they
still want that bright light feeling but with something a
little bit softer and warmer, which is where I'd sort
of head down towards that Raisine Merino range where it
(07:16):
still has a bit of warmth, but it's not that
traditional creamy warmth. Yeah, So I'd say definitely asking a
lot of questions. For people like that, sometimes it can
take a few goals to get it right. So I'll
give them maybe two or three options to begin with,
explaining to them which each scheme would do, how it
would feel, letting them go away and think about it,
(07:40):
because sometimes I think people need a little bit of
space to think and go through their options, and then
I'm happy to meet with them again and narrow down
our options from there. But every client's very different, some
people at work in different ways.
Speaker 3 (07:52):
Yep.
Speaker 2 (07:53):
Of course.
Speaker 1 (07:54):
Do you find that a lot of your clients respond
to trying out colors in their homes, say with these
razine testpots or the draw downs.
Speaker 4 (08:03):
I tend to go for draw downs. I think because
it's easy for clients. They can blue tack it on
the wall, move it around different areas of their house.
So I'd say that's the easiest thing to work with.
I usually still recommend trying out one of our test
spots as your sort of final final step, just to
(08:23):
be one hundred percent sure, because that is the most
accurate finish as it is paint. But usually draw downs
I think they're really helpful. You can hold all of
your colors together to see how well they work. You
know your ceiling and door color, hold it up against
your wall color and you can see the exact contrast
you'll get. And just that flexibility to move it around
your house, having a look in all the different lightings,
(08:44):
different times of day, and being able to compare different
strengths beside each other.
Speaker 2 (08:51):
Part of your job. Is your favorite part of the job?
Speaker 4 (08:53):
Ooh, there's lots of different parts, I would say. I
would say working with clients that are open to something
a bit different, working outside the box. I absolutely love
it when someone says I want to do something bold
and fun, because then they're often open to me throwing
(09:16):
out completely strange ideas. Sometimes I get carried away, I
go what about this, and what about this? And we
can do a bright purple featual and that will work
great with your floor. Yeah, I think It's just fun
to be able to play with different ideas.
Speaker 3 (09:30):
I think seeing the.
Speaker 4 (09:33):
Way color can affect a space, being able to build
a space that someone really loves, I think is great.
I would say when I get feedback from people letting
me know that their space feels exactly that they.
Speaker 3 (09:46):
Hoped it would, it just feels.
Speaker 2 (09:49):
Yeah.
Speaker 4 (09:49):
I think that's probably my favorite part working with people,
to be able to have a bit of fun, having
that creative freedom, but most importantly, just creating spaces that
people absolutely love. Whether that is a very bright, fresh
white modern scheme or whether they're going with drastic, bold
colors everywhere. I think, yeah, making something beautiful for people,
especially that they're happy to be in.
Speaker 1 (10:10):
It sounds like a gorgeous job. Tell me about your
hopes and dreams for the future.
Speaker 3 (10:15):
Oh, another big question.
Speaker 4 (10:18):
At this point, I'm not one hundred percent sure exactly
where what direction I'd like to take this. I think
I'd love to keep learning more about color, more about design,
so sort of expanding my own knowledge for people. I
really enjoy teaching people these things, so often when we
(10:39):
have home shows in Wellington, I'll do some of the
speeches and talks there, so I love doing that to
be able to impart my knowledge on people, I suppose,
But yeah, I'm not actually sure on that one. See
where it takes me exactly, Seeing where it takes me,
(10:59):
I'm yeah, I'm loving learning everything there is to learn
in the company.
Speaker 3 (11:02):
We've got some other great members of the.
Speaker 4 (11:05):
Team who have been really helpful along the way, so
continuing to learn from them. And yeah, building my portfolio
of projects, I suppose wonderful.
Speaker 1 (11:15):
Oh well, look, thank you so much for joining us, Rihanna,
and we'll look forward to having you back on the.
Speaker 2 (11:20):
Show sometime soon in the future.
Speaker 3 (11:23):
Absolutely, I would love that, and thank you for.
Speaker 1 (11:26):
Joining us on If these walls could talk, remember to
send those questions through to editor at habitat by Razin
dot co dot NZ.
Speaker 2 (11:35):
See you next time.
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