Fed Gov Today

This Fed Gov Today podcast is sponsored by Verizon.

Today’s show is titled “Bridging Horizons: Innovating Customer Experience in Federal Civilian Services. The President’s Management Agenda and a series of executive orders have pushed agencies to transform the way they deal with agency customers. Leaders from FDA, VA, and Verizon dig into the challenges, opportunities, and technological innovations shaping the future of ci...

NASA has a new technology leader to work in its digital transformation. Patrick Newbold is about five months into his tenure there, after joining the agency from the Social Security Administration. At the ACT-IAC Emerging Tech and Innovation Conference recently, he tells me digital transformation is about more than technology.

The Defense Department is in year two of its latest Small Business Strategy. That strategy includ...

All the military services, and pretty much the whole federal government, says they’re looking for innovative solutions. The hang-up can be what “innovation” actually means to each organization. Lt. Col. David Brewer (USAF) is Total Force Integration Liaison in the Disruptive Technology Division at Air Force Futures Center 3 Integration and Innovation. At the Emerging Tech and Innovation Conference, he tells me why innovation isn’t ...

A new artificial intelligence tech sprint is under way at the Department of Veterans Affairs. 152 teams are competing in the sprint, on two tracks. Donna Hill, Deputy Director of Operations at the National Artificial Intelligence Institute at the VA and manager of the AI Tech Sprint, tells you how the sprint works, and what the agency is looking for.

The Defense Department is working with five international partners to co-...

Some records are falling in your Thrift Savings Plan. More federal employees are bringing money into the TSP than ever, and the Plan is breaking other records too. Kim Weaver, Director of External Affairs at the Federal Retirement Thrift Investment Board, tells you about some of the other records the TSP is breaking, and why the Board thinks those records are falling.

Federal agencies have new guidance from the Office of P...

This show is sponsored by EY.

The federal government is beginning month eight of work on the White House’s plan for “Delivering a Digital First Public Experience.” That work, and work tech leaders from other countries are doing around the world, was the focus of an event in Washington recently called Government DX. Dozens of US federal government leaders joined their peers from around the world, on stage and off, to learn ...

The Department of Energy says it’s planning for technology that might not exist for ten years or more. Given the leaps in tech in the past ten years, leaders say that planning requires great flexibility. Brian Epley is Deputy Chief Information Officer at the Energy Department. At the ACT-IAC Climate Change Summit recently, he tells me about the partnerships he wants to help maximize that flexibility.

Agency Priority Goals ...

The federal government is missing a “prime opportunity” to cut the size and cost of its real estate footprint, according to the Public Buildings Reform Board. The board finds the government is missing modernization opportunities too. Dan Mathews, a member of the Public Buildings Reform Board and former commissioner of the Public Buildings Service at the General Services Administration, details what the board thinks that opportunity...

Today, a special program. Monday I hosted the Chiefs Panel, the opening event of the Sea Air Space conference. My thanks to the Navy League of the United States, the hosts of Sea Air Space, for inviting me to moderate the Chiefs Panel. You’ll hear that event on the program today, with the Chief of Naval Operations… Admiral Lisa Franchetti; the Assistant Commandant of the Marine Corps, General Christopher Mahoney; the Commandant of ...

The President’s Management Agenda doesn’t include an explicit mention of shared services. But one leader says there are plenty of references that imply agencies should use shared services. Chad Clifford is Executive Director of the Grants Quality Service Management Office at the Department of Health and Human Services. At ACT-IAC’s Shared Services Summit at the Carahsoft Conference Center in Reston recently, he tells me why he thin...

Accenture Federal Services sponsors this edition of the Fed Gov Today podcast.

The Defense Department says its Cyber Workforce Framework will be a key tool in developing the team that will implement the department’s cyber strategy. That framework comes out of a directive called 8140.01. Matthew Isnor is Program Lead for Cyberspace Workforce Development in the office of the Chief Information Officer at the Department of Def...

The Navy League sponsors this edition of the Fed Gov Today podcast.

The Office of Naval Intelligence is delivering three new cloud-based capabilities that it says will “revolutionize the delivery of critical ONI intelligence, data and development tools to the fleet.” Zeke Maldonado is Chief Information Officer and Director of Technology and Innovation at the Office of Naval Intelligence. At West 2024 recently, I ask him wh...

The Transportation Security Administration is testing touchless ID at several airports across the country. The goal is to make clearing security easier and faster for travelers. Kristin Ruiz is Deputy Chief Information Officer at TSA. At the ACT-IAC Digital Transformation Summit recently, she tells me why the project is a good example of TSA’s approach to digital transformation.

The Office of Personnel Management says its ...

Agency leaders tell me the digital transformation efforts they’re undertaking are focused on mission and not just better technology. One mission outcome that’s becoming - or already is - important to agencies is customer experience. Beth Martin is a digital services expert at the Office of Personnel Management. At the ACT-IAC Digital Transformation Summit recently, she tells me how OPM is merging customer experience and digital tra...

The Air Force Research Lab digital transformation strategy has four key components: faster research, streamlined transitions, better decisions, and low-friction business and operations. The leader of that transformation at AFRL says she sees five deadly sins for digital transformation. Alexis Bonnell is CIO and Director of the Digital Capabilities Directorate at AFRL. At the ACT IAC Digital Transformation Summit recently, she tells...

“Government Can Deliver” is a rallying cry of technologists and program leaders all across government. It’s also the title of the new book from the former Chief Information Officer at the IRS and DHS, Richard Spires. My thanks to Richard for the invitation to MC a book signing event at the headquarters of the Partnership For Public Service yesterday. At that event, I ask Richard what prompted him to put the book together and what h...

The General Services Administration is rolling out several artificial intelligence projects to make the jobs of its contracting officers easier. Several of those projects revolve around automating tasks. Jeff Koses is Senior Procurement Executive at GSA. At ACT IAC’s AI Procurement Forum at Carahsoft headquarters in Reston, he says his agency has a lot going on in the acquisition AI space.

The kinds of AI acquisition proje...

The artificial intelligence executive order the White House released in October calls for agencies to “improve A-I procurement.” Agencies may soon actually start to use AI to do that. Polly Hall is Senior Advisor to the Chief Procurement Officer at the Department of Homeland Security. At ACT IAC’s AI Procurement Forum recently at Carahsoft headquarters in Reston, she says the use cases for AI in acquisition are exploding.

...

The Department of Veterans Affairs lists three items among its highlights for 2023. The Chief Technology Officer, Charles Worthington, and CIO Kurt DelBene named VA’s Health and Benefits mobile app; improvements to VA.gov; and expanding the online Veterans Legacy Memorial program as those three items on the latest episode of the Office of Information and Technology’s monthly LinkedIn Live series, #TalkingTech. After the episode fin...