Smart Business Growth with Nicky Miklós

How many of these six are you already doing? In this solo episode of Smart Business Growth, Nicky Miklós shares the simple tweaks she's been seeing the best sales leaders use right now to drive results, hold standards and keep their teams engaged.

It's a rapid fire check-in. For each one, give yourself a yes or a no. And if you're unsure, it's probably a no.

In this episode, Nicky covers:

▶ The weekly wrap: wins, learns and market fee...

Most business owners know, intellectually, that they need to let go. Actually doing it is another thing entirely.

In this Quick Win from Smart Business Growth Podcast Episode 23, "Lessons from the Frontline," Nicky sits down with Nick and Jeni Clift, who built and later sold a successful IT managed services business, to unpack what really gets in the way of stepping back: the ego, the dopamine hit of closing the deal yourself, and t...

Nicky Miklós sits down with B Corp consultant Michelle Sutherland for a conversation about what it actually means to build a business doing good in the world. Not values on a wall, but leading from the heart, and backing that up with real work.

Michelle has had an incredible career, from the top one percent of a global sales team to a life dedicated to making sure profit is profit for good, money in good hands, through her work as a...

Sales reps who ask targeted, strategic questions close 23% more deals. So why do so many conversations skip straight to the pitch?

In this Quick Win, Nicky Miklós breaks down the CLASP framework, her simple, memorable way to ask better questions without it feeling like an interrogation: Curiosity, Listen, Ask with intent, Softeners, and Permission points.

This is a Quick Win, a short, practical clip from a full Smart Business Growth ...

🎙️ Episode 29: So What? The Question Behind Every Successful Cold Call

"If it ain't coming in, we're going out to get it." That's been Nicky's mantra for cold outreach for 20 years, and in this episode she's unpacking exactly how to do it with confidence, not cringe.

Because here's the truth: cold calling isn't dead. It's just often done badly. In this solo episode, Nicky breaks down her Cold Call Formula, a dead simple structure bu...

 Do You Actually Want a Speak-Up Culture? 

Every leader says they want their team to speak up. Fewer actually build the conditions for it, and fewer still notice when their own reactions are shutting it down.

In this Quick Win from Nicky's conversation with communication expert Leah Mether, they break down why "just speak up" doesn't work for most people, a simple technique for drawing out honest feedback, and the real test...

Episode 28: Sales Leadership Is Evolving, Are You?

For a long time, sales leadership has meant one thing: hit the target, chase the number, move on to the next one. In this solo episode, Nicky makes the case for why that approach is putting businesses at risk, and what it actually looks like to evolve from sales leadership into commercial leadership.

In this episode, Nicky covers:

The danger of staying in a transactional, single lens ...

Coming 26th August 2026: Episode 28, "Sales Leadership Is Evolving, Are You?"

Sales performance isn't about skill, it never has been. In this preview clip from the upcoming Smart Business Growth ep, Nicky Miklós makes the case for why what shows up in your numbers is actually a downstream result of what's happening in your team, confidence, clarity of role, and whether the tough conversations are being had at all.

The full episode dr...

When change hits a team, most leaders fall into one of three camps. The steamroller who bulldozes ahead and wonders why no one's following. The shirker who avoids the hard conversation and hopes it sorts itself out. Or the steerer who does the harder work of bringing people with them.

In this Quick Win from her conversation with Nicky Miklós, communication expert Leah Mether breaks down all three, and what it actually takes to be th...

What do you say to your team when you don't have the answers?

In this Quick Win, communication and soft skills specialist Leah Mether shares a practical four step framework for leading through uncertainty: what we know, what we're doing about it, what we don't know, and my commitment to you. Because trust doesn't come from having all the answers. It comes from honesty, and from being the steady presence your team can rely on when ev...

"It's too expensive." "I don't have time." "It seems too complicated." If you've heard these before, this episode is for you.

Nicky gets tactical with her top five tips for overcoming sales objections without that icky, pushy feeling. She covers why every objection is simply a belief, the "defend or defeat" response most of us fall into, how to spot the objection patterns in your industry, the questions to ask early in discovery so ...

Your sales team might not actually be selling. If they're waiting for orders to come through, they're order takers. And that's pushing revenue away.

In this Quick Win, host Nicky Miklós and VIP guest, Janine Garner, best-selling author of It's Who You Know, unpack why the role of salespeople has fundamentally changed and how to shift your team from order takers to relationship creators.

You'll learn:

• The story of the highly paid s...

What's your definition of success? Not the one you inherited, borrowed, or absorbed from a 5am club post. Yours.

In this episode of the Smart Business Growth Podcast, Nicky Miklós challenges business owners, sales leaders and managers to pause and ask whether their day-to-day habits are actually serving them, or whether they're running on outdated definitions of what success looks like.

Nicky walks you through Outrageous Opposites, a...

Big ideas. Small time investment.
Welcome the latest "Quick Wins" episode! Bite-sized cuts from the Smart Business Growth Podcast — built for business owners and sales leaders who need insights fast. 

Networking isn't a numbers game — and if it feels icky, you've been taught it wrong.

In this Quick Win, Janine Garner - international speaker and best-selling author of It's Who You Know - breaks down the Core Four: ...

What if 10 minutes a day could transform your pipeline? No cold calls, no networking events, no icky tactics. Just two people a day and a genuine reason to connect.

In the final Quick Win Ep from this conversation, host Nicky Miklós is joined by Janine Garner, best-selling author of It's Who You Know, break down two habits you can start today: the Network 10 daily practice and the "Thank You For" process.

You'll learn:

• Network 10:...

Most sales don't fall over because of price — they fall over because one emotional state never got activated.

In this solo episode, Nicky breaks down the Six Emotional States of a Sale: a framework she's been using and teaching for over 10 years, drawn from real client conversations and sales coaching sessions. Whether you're in a direct sales conversation, trying to close a deal, or working to get buy-in from your team, under...

Why Your Sales Training Isn't Working (And How Coaching Fixes It)

Here's a confronting truth — most sales training doesn't stick. Not because the training is bad, but because of what happens (or doesn't happen) after it.

In this episode, Nicky unpacks the forgetting curve and why up to 70% of what your team learns can disappear within 24 hours. The fix isn't more training — it's smarter follow-up, better questions, and bu...

What does it actually take to build a sales team that doesn't need you?
Nick and Jeni Clift spent over 20 years building DWM Solutions — a managed IT services business they successfully exited in 2022. For the better part of those years, Nick was the business's entire sales engine. Sound familiar?

In this episode, Nick and Jeni join Nicky to share the real story behind their transformation — from an owner-led ...

Is your business growing — or just reacting? There's a big difference, and in this episode, Nicky Miklós breaks down exactly what smart, sustainable business growth looks like under the hood.

If you're relying on a handful of high performers to carry your results, running on scattered processes, or leading a team that's constantly in reactive mode — this one is for you.

Nicky unpacks the three key levers every business ne...