Which?

Welcome to The Shoddies!

It's time for our annual awards where we name and shame the companies we think can - and should - do better.

In this podcast, we call out 13 brands that we think have let consumers down over the past year. From car companies, to airlines, high street stores to telecoms giants, our experts hand our awards to household names that have misled or mistreated customers.

Read more about the award winners on our...

Cash held in stocks and shares Isas could be taxed at 22% from April 2027 as the government looks to close loopholes for savers and investors.

In this episode of Which? Money, our investing expert Josh Wilson explains the new rule, which comes into force at the same time as the cash Isa limit is reduced from £20,000 to £12,000 for under 65s.

Josh explores how these changes form part of the government’s attempts to encourage m...

Nestled in the French Alps, Lake Annecy is the country’s third largest lake and boasts clear waters and a vista of pine-forested mountains. What can you expect if you visit this summer?

In this episode of Which? Shorts, our travel expert shares his experience of visiting the shores of Lake Annecy, from raclette sandwiches to Michelin star restaurants.

He shares his insider tips on how to make the most of your visit to the tow...

Online fashion boutiques claiming to be independent, UK family businesses are popping up all over social media, but are they actually legitimate?

In this episode, Erica McKoy sits down with Which? retail expert and senior researcher Hannah Walsh to discuss her investigation into bogus boutiques. She reveals how these misleading websites sell cheap items for a premium price under the guise of being an independent business.

We also cha...

We’ve reported before that fraudsters are able to keep on spending your money even if you replace your card thanks to a little-known feature of debit and credit cards. So we’ve investigated to find out if the banking industry is making it harder for scammers.

In this episode of Which? Money, our scams and fraud expert Faye Lipson explains what an automatic billing updater is, how handy it is when our cards expire, but a...

Think your 5G connection is working just because the icon is showing? Think again.

In this episode of Which? Shorts, we reveal why the UK ranks last in the G7 for mobile network performance. Plus, you’ll hear some practical steps that you can take to get better and more reliable mobile connection in your area.

This episode is read by Erica McKoy and is based on an article written by Adam Snook, originally published in the July ...

Whether you already have a rainy-day pot or the idea of building up your savings from zero feels completely out of reach, do you know how to build a solid financial safety net?

In this episode, we break down how to get started on an emergency fund without feeling overwhelmed by the numbers. We talk about whether you can save more with app based savings accounts vs standard high-street savings accounts and we also unpack the tax rule...

Think your phone is secure just because you use face unlock? Think again.

In this episode of Which? Shorts, we reveal how 64% of smartphones tested in our labs were easily tricked by nothing more than a 2D printed photo.

Plus you’ll also hear some practical steps that you can take right now to strengthen the security of your device.

This episode is read by James and is based on an article written by Adam Speight, originally publ...

Whether you’re approaching retirement or the end of working life still feels years away, do you know how much you really need to retire?

In this episode we learn more about Pensions UK’s Retirement Living Standards report, looking closely at the numbers that give us an idea of what our retirement could look like, and how much you need to save to enjoy a luxury lifestyle later in life.

We’re also joined by Which? pen...

Solar power is back in the headlines, with a recent flurry of interest sparked by a spike in global energy prices. But is it worth it for your home?

In this episode of Which? Shorts, we explain how to find out whether solar panels are a worthwhile investment for your home, and what factors will have the biggest impact on your potential savings.

From assessing your roof and comparing installers to weighing up the benefits of battery...

Weight loss injections like Ozempic, Monjaro and Wegovy are skyrocketing in popularity but are online pharmacies following the rules?

In this episode, we sit down with Which? senior investigative researcher Sara Spary to discuss her investigation into online pharmacies. She reveals how easy it is to bypass safeguards by using fake GP details and fabricated health conditions to buy these prescription drugs.

We also dive into the "cosm...

Whether it’s rip-off pricing, ticket touts or dangerous products being sold on online marketplaces, the government’s Department for Business & Trade is responsible for protecting consumers’ best interests. But is it doing enough?

In this episode of Which? Money, we sit down with Kate Dearden, the minister for employment rights and consumer protection to ask what work the government is doing to ensure consumers...

Say goodbye to your inefficient tumble dryer when it breaks, as heat pump models will soon become the norm.

In this episode of Which? Shorts, we explain why the government is introducing new regulations that will mean inefficient tumble dryers - mainly condenser and vented models - will disappear from shops on the high street and online.

We explain how the raising of efficiency standards will drive innovation and ultimately cut ene...

Copy trading is a fast-growing trend, where investors discuss portfolios and markets, potentially influencing investment decisions. Copy trading takes this a step further, as investors mirror the portfolio and trades of another user of the platform.

In this episode of Which? Money, senior researcher Megan Thomas explains how copy trading works, how risky it can be, and how certain trading platforms are becoming destinations for thos...

Switching mobile networks can seem like a hassle, but it’s easier than ever to move to a new provider and potentially save hundreds of pounds per year.

In this episode of Which? Shorts, we reveal the results of our survey of consumers to find out which mobile networks are the best on price, customer service and more.

We explain how smaller, virtual networks actually piggyback off the infrastructure of one of the Big Four netw...

12.2m people are on track to face poverty in retirement, meaning you won’t have enough money to live the most basic standard of living once you stop working.

In this episode of Which? Money, Scottish Widows’ head of pension policy Pete Glancy joins us to talk us through his research that explains why so many UK adults aren’t saving enough to live comfortably in later life.

Pete shares his insight into what he thin...

Whether it’s supplements or skincare, sunscreen or sleep aids, our research has found that you don’t need to spend a fortune to be healthy.

In this special live podcast we assembled a panel of expert guests to take your questions on everything from how to fix your sleep routine, which moisturisers and creams actually work, and the supplements that will help you stay healthy as you age.

We also lift the lid on our testin...

Scrolling through social media for a nice day out can lead to beautiful scenery and lasting memories, but how do you know if that dream destination actually exists? As AI adoption grows, fictional attractions are luring unsuspecting travelers out of pocket.

In this episode of Which? Shorts, we explore the rise of fake days out on social media. We look at why influencers and scammers are leveraging AI to generate misleading travel co...

With half term and the summer holidays just around the corner, and a lot of uncertainty affecting travel plans, travel insurance feels more relevant than ever. So how can you make sure your policy gives you the cover you actually need?

In this episode of Which? Money, our insurance lead Dean Sobers shares his advice on what to look for when taking out a policy, and explains how some quick glances at the policy documents can give you...