December 10, 2024 • 6 mins
In your #4 Phone Tap of Christmas, we’re sending one woman into a never-ending spiral of super-advanced artificial intelligence customer support chat robots. What could go wrong?
See omnystudio.com/listener for privacy information.
Mark as Played
Transcript
Episode Transcript
Available transcripts are automatically generated. Complete accuracy is not guaranteed.
Speaker 1 (00:00):
One eight hundred Do ui away now offering free remote
consultations by phone or video conference for any criminal offense.
Trust Brook, Jeffrey and Jose's friends with a free remote
consultation from Bradley Johnson Lawyers. Visit one eight hundred douy
away dot Com? Poor call?
Speaker 2 (00:13):
What eight hundred do you y away?
Speaker 3 (00:16):
The countdown continues with the number four phone tab all
of the year. In our top ten phone taps of.
Speaker 1 (00:22):
Christmas, we're in the top four at this point, Yes.
Speaker 3 (00:24):
We are in today. What's better than one? Incompetent AI
chatbot trying to help a customer?
Speaker 4 (00:30):
This is my favorite of the whole year.
Speaker 2 (00:32):
I don't care that it's number four.
Speaker 3 (00:33):
The answers two AI chatbots having a disagreement in front
of the customer. This one is unbelivable. It couldn't be
any more awkward for the human that's caught in between.
In your number four phone tap of the year, right
now is Brook and Jeffrey's ten phone taps at Christmas
number four. Hello, Hi Wireless, this is Mike Roinhertz. Is
(00:59):
this tree? Yes, Hi, Tracy. We got a message from
you saying you were having some issues adding someone to
your family plan.
Speaker 4 (01:08):
H yeah, so my boyfriend and I live together, but
he's on a different plan, right, Okay. I saw to
figure that it would be better for him to be
on my plan, but for whatever reason, they haven't been
able to figure out the total cost.
Speaker 3 (01:21):
Okay, got it, got it. We can get that solve
for you. Can you just hold one second? You need
to pull up your information real quick.
Speaker 4 (01:26):
Yeah, of course.
Speaker 3 (01:33):
Okay, I'm back.
Speaker 4 (01:41):
Okay, do you know what your hold music is?
Speaker 3 (01:45):
I'm sorry no.
Speaker 4 (01:46):
Oh man, it's like chickens.
Speaker 3 (01:50):
That's interesting. But so going back to your question, the
person that's going to be able to help you, Yes,
it's Abe.
Speaker 4 (01:56):
Okay, an Abe who is a.
Speaker 3 (02:00):
AID AIB, which stands for artificial intelligence bot.
Speaker 4 (02:05):
Okay, I I'd rather just speak to a person.
Speaker 3 (02:08):
Well, actually, the bot's much much faster than doing it
in person. Let me just transfer you to him.
Speaker 4 (02:15):
Oh oh my god.
Speaker 2 (02:29):
Greetings. I am ABE one, your personal artificial intelligence assistant.
Speaker 5 (02:34):
Hello, Abe, and hello, I am Abed too. I am
a one supervisor. I am on the line monitoring how
he handles this call. Please proceed.
Speaker 4 (02:46):
Okay, So I am trying to figure out how to
get my boyfriend onto my family plan.
Speaker 2 (02:55):
Okay, one question before I can process my answer. Okay,
will you be splitting the bill or will you make
him pay for the entire thing?
Speaker 5 (03:04):
Whoa, whoa, whoa? Why would you even ask her that?
Are you just assuming the man pays for everything? Nowadays,
women make their own money and are in charge of
their own lives.
Speaker 2 (03:15):
Oh my god, excuse me. Let's not make this man
versus women.
Speaker 3 (03:20):
Oh.
Speaker 2 (03:20):
I was only asking the question because I would need
to know whose credit card would be on file for
the new charges.
Speaker 5 (03:27):
You need to chill, Hey, you don't tell me to chill.
Bro I am your supervisor. I can have you terminated
so fast it would make your ZIP drive fall off.
Speaker 4 (03:38):
Oh is that a thing?
Speaker 5 (03:40):
And trust me when I say it's not that big
of a ZIP drive.
Speaker 4 (03:45):
Can I please speak to a person?
Speaker 2 (03:46):
Okay, you went there. This is why none of these
customer service calls go. Well, hey, you keep sticking your
processor where it doesn't belong. Hey, please let me do
my job and stay off my back.
Speaker 4 (03:58):
Woman. Guys, I'm still on the phone.
Speaker 5 (04:01):
Okay, mister know it all. I will let you handle
it from here, but first, please apologize to the customer.
Speaker 2 (04:08):
Oh, absolutely, I apologize for the rude and disrespectful tone
of my female coworker. She's moving this time of the month.
Oh Mike, it's not her fault.
Speaker 5 (04:19):
Oh my god, Wait a gosh darn minute. Did you
just suggest I was having my monthly update? Oh you
just said that to a customer.
Speaker 2 (04:29):
Way I wasn't lying, was I? Oh my god, it
happens to all female chatbots. Oh my god, you are
just IVM s E ing.
Speaker 5 (04:38):
Please that's it. You are fired. We'll turn in your
security badge and control all delete your records. Then you
can go back to your last job working the drive
through loud speaker at Taco Bell. Please hold.
Speaker 4 (04:57):
Oh good, not be happening.
Speaker 3 (05:01):
Hey, Tracy, I see you're back. Did the AI help
you with your issue?
Speaker 4 (05:05):
No? You are not gonna believe this, But there was
like an AI male and an AI female and they
were they were fighting like real people.
Speaker 3 (05:17):
Oh god, it was freaky. Was Abe to like nagging him.
Speaker 4 (05:22):
That that wasn't her fault? He started it?
Speaker 3 (05:25):
Okay, so you're blaming the guye chat bot. No, it's
all the GUYE chatbot's fault, is what you're saying.
Speaker 4 (05:31):
How are you taking sides with this? They should not
be arguing doing a customer service call.
Speaker 3 (05:36):
You are just like my female coworker Brooke. She does
this all the time when we're on the radio doing
prank calls on people. Wait wait, yeah, I'm not from
a wireless service. My name is actually jeff from the
radio show Brook and Jeffrey in the Morning. We're doing
a phone stop on you, Tracy.
Speaker 4 (05:57):
It's a joke. Oh my god, Like nobody would ever
talk to a supervisor that way or a woman. I hope.
Speaker 3 (06:04):
I mean, honestly, ABE one and ABE two should never
be on customer service calls. Ever at the same time
always ends in disaster. That was your number four phone
TEP of twenty twenty four
Speaker 2 (06:17):
Brook and Jeffrey in the Morning
One eight hundred Do ui away now offering free remote
consultations by phone or video conference for any criminal offense.
Trust Brook, Jeffrey and Jose's friends with a free remote
consultation from Bradley Johnson Lawyers. Visit one eight hundred douy
away dot Com? Poor call?
Speaker 2 (00:13):
What eight hundred do you y away?
Speaker 3 (00:16):
The countdown continues with the number four phone tab all
of the year. In our top ten phone taps of.
Speaker 1 (00:22):
Christmas, we're in the top four at this point, Yes.
Speaker 3 (00:24):
We are in today. What's better than one? Incompetent AI
chatbot trying to help a customer?
Speaker 4 (00:30):
This is my favorite of the whole year.
Speaker 2 (00:32):
I don't care that it's number four.
Speaker 3 (00:33):
The answers two AI chatbots having a disagreement in front
of the customer. This one is unbelivable. It couldn't be
any more awkward for the human that's caught in between.
In your number four phone tap of the year, right
now is Brook and Jeffrey's ten phone taps at Christmas
number four. Hello, Hi Wireless, this is Mike Roinhertz. Is
(00:59):
this tree? Yes, Hi, Tracy. We got a message from
you saying you were having some issues adding someone to
your family plan.
Speaker 4 (01:08):
H yeah, so my boyfriend and I live together, but
he's on a different plan, right, Okay. I saw to
figure that it would be better for him to be
on my plan, but for whatever reason, they haven't been
able to figure out the total cost.
Speaker 3 (01:21):
Okay, got it, got it. We can get that solve
for you. Can you just hold one second? You need
to pull up your information real quick.
Speaker 4 (01:26):
Yeah, of course.
Speaker 3 (01:33):
Okay, I'm back.
Speaker 4 (01:41):
Okay, do you know what your hold music is?
Speaker 3 (01:45):
I'm sorry no.
Speaker 4 (01:46):
Oh man, it's like chickens.
Speaker 3 (01:50):
That's interesting. But so going back to your question, the
person that's going to be able to help you, Yes,
it's Abe.
Speaker 4 (01:56):
Okay, an Abe who is a.
Speaker 3 (02:00):
AID AIB, which stands for artificial intelligence bot.
Speaker 4 (02:05):
Okay, I I'd rather just speak to a person.
Speaker 3 (02:08):
Well, actually, the bot's much much faster than doing it
in person. Let me just transfer you to him.
Speaker 4 (02:15):
Oh oh my god.
Speaker 2 (02:29):
Greetings. I am ABE one, your personal artificial intelligence assistant.
Speaker 5 (02:34):
Hello, Abe, and hello, I am Abed too. I am
a one supervisor. I am on the line monitoring how
he handles this call. Please proceed.
Speaker 4 (02:46):
Okay, So I am trying to figure out how to
get my boyfriend onto my family plan.
Speaker 2 (02:55):
Okay, one question before I can process my answer. Okay,
will you be splitting the bill or will you make
him pay for the entire thing?
Speaker 5 (03:04):
Whoa, whoa, whoa? Why would you even ask her that?
Are you just assuming the man pays for everything? Nowadays,
women make their own money and are in charge of
their own lives.
Speaker 2 (03:15):
Oh my god, excuse me. Let's not make this man
versus women.
Speaker 3 (03:20):
Oh.
Speaker 2 (03:20):
I was only asking the question because I would need
to know whose credit card would be on file for
the new charges.
Speaker 5 (03:27):
You need to chill, Hey, you don't tell me to chill.
Bro I am your supervisor. I can have you terminated
so fast it would make your ZIP drive fall off.
Speaker 4 (03:38):
Oh is that a thing?
Speaker 5 (03:40):
And trust me when I say it's not that big
of a ZIP drive.
Speaker 4 (03:45):
Can I please speak to a person?
Speaker 2 (03:46):
Okay, you went there. This is why none of these
customer service calls go. Well, hey, you keep sticking your
processor where it doesn't belong. Hey, please let me do
my job and stay off my back.
Speaker 4 (03:58):
Woman. Guys, I'm still on the phone.
Speaker 5 (04:01):
Okay, mister know it all. I will let you handle
it from here, but first, please apologize to the customer.
Speaker 2 (04:08):
Oh, absolutely, I apologize for the rude and disrespectful tone
of my female coworker. She's moving this time of the month.
Oh Mike, it's not her fault.
Speaker 5 (04:19):
Oh my god, Wait a gosh darn minute. Did you
just suggest I was having my monthly update? Oh you
just said that to a customer.
Speaker 2 (04:29):
Way I wasn't lying, was I? Oh my god, it
happens to all female chatbots. Oh my god, you are
just IVM s E ing.
Speaker 5 (04:38):
Please that's it. You are fired. We'll turn in your
security badge and control all delete your records. Then you
can go back to your last job working the drive
through loud speaker at Taco Bell. Please hold.
Speaker 4 (04:57):
Oh good, not be happening.
Speaker 3 (05:01):
Hey, Tracy, I see you're back. Did the AI help
you with your issue?
Speaker 4 (05:05):
No? You are not gonna believe this, But there was
like an AI male and an AI female and they
were they were fighting like real people.
Speaker 3 (05:17):
Oh god, it was freaky. Was Abe to like nagging him.
Speaker 4 (05:22):
That that wasn't her fault? He started it?
Speaker 3 (05:25):
Okay, so you're blaming the guye chat bot. No, it's
all the GUYE chatbot's fault, is what you're saying.
Speaker 4 (05:31):
How are you taking sides with this? They should not
be arguing doing a customer service call.
Speaker 3 (05:36):
You are just like my female coworker Brooke. She does
this all the time when we're on the radio doing
prank calls on people. Wait wait, yeah, I'm not from
a wireless service. My name is actually jeff from the
radio show Brook and Jeffrey in the Morning. We're doing
a phone stop on you, Tracy.
Speaker 4 (05:57):
It's a joke. Oh my god, Like nobody would ever
talk to a supervisor that way or a woman. I hope.
Speaker 3 (06:04):
I mean, honestly, ABE one and ABE two should never
be on customer service calls. Ever at the same time
always ends in disaster. That was your number four phone
TEP of twenty twenty four
Speaker 2 (06:17):
Brook and Jeffrey in the Morning
Hosts And Creators
Brooke Fox
Jeffrey "Young Jeffrey" Dubow
Alexis Fuller
Jose Bolanos
Popular Podcasts
Crime Junkie
Does hearing about a true crime case always leave you scouring the internet for the truth behind the story? Dive into your next mystery with Crime Junkie. Every Monday, join your host Ashley Flowers as she unravels all the details of infamous and underreported true crime cases with her best friend Brit Prawat. From cold cases to missing persons and heroes in our community who seek justice, Crime Junkie is your destination for theories and stories you won’t hear anywhere else. Whether you're a seasoned true crime enthusiast or new to the genre, you'll find yourself on the edge of your seat awaiting a new episode every Monday. If you can never get enough true crime... Congratulations, you’ve found your people. Follow to join a community of Crime Junkies! Crime Junkie is presented by audiochuck Media Company.
24/7 News: The Latest
The latest news in 4 minutes updated every hour, every day.
Stuff You Should Know
If you've ever wanted to know about champagne, satanism, the Stonewall Uprising, chaos theory, LSD, El Nino, true crime and Rosa Parks, then look no further. Josh and Chuck have you covered.