October 20, 2025 • 5 mins
In your Phone Tap, we call the manager of a movie theater, and we’ve got two of the most annoying complaints that we think she’s ever heard. It’s a customer service catastrophe!
See omnystudio.com/listener for privacy information.
Mark as Played
Transcript
Episode Transcript
Available transcripts are automatically generated. Complete accuracy is not guaranteed.
Speaker 1 (00:00):
It's Brook and Jeffrey in the morning. And if you
have a friend or a family member with a customer
service job and they're just fed up with it, it
can't take another stupid customer complaint, then you need to
send them over to us.
Speaker 2 (00:12):
Yeah. Yeah, will set them straight.
Speaker 1 (00:14):
Like we do today when we call the manager of
a movie theater who's been dealing with idiots for a while,
but this time we're doubling up on the idiocy. Yeah,
you have two obnoxious morons at the same time in
your phone.
Speaker 2 (00:29):
Tap right now another.
Speaker 3 (00:35):
Theaters. If you would like to speak to a theater associate,
please press zero. Hi, this is Wendy.
Speaker 2 (00:47):
Hello. Is this the manager of the movie theater?
Speaker 3 (00:51):
Yes, it is Hey, Hey, Gonnard.
Speaker 2 (00:54):
She's on the phone. Get over here, got she answer?
It is her?
Speaker 3 (01:00):
Excuse me, We're gonna help you.
Speaker 2 (01:01):
Me and my friend Seafil say hi, Seafal Hi.
Speaker 4 (01:05):
When we were at her seeing her last night and
to watch the new Conjuring movie last right, Okay, tell.
Speaker 2 (01:12):
Her how pumped up we worked for this.
Speaker 4 (01:13):
Oh my god, we were to tell pumped I even
dressed like a ghost.
Speaker 2 (01:17):
Yeah.
Speaker 4 (01:18):
He didn't even read the spoiler, and usually he reads
all of them, and then tells me if we go
to bed at night, what's gonna happen after a tickle fight?
Speaker 2 (01:28):
And in this time it was different.
Speaker 3 (01:30):
Sorry, is there an issue or not gonna help you?
Speaker 2 (01:33):
The problem is the movie sucked? But yeah, sucked chicken
butt chicken, but regular.
Speaker 3 (01:42):
I remember actually had the excuse me? Can you not
have separate conversations with yourselves while you're in the phone
with me the movie? You didn't like the movie? Yeah,
I'm sorry to hear that.
Speaker 5 (01:49):
What your movie wasn't scary at all?
Speaker 4 (01:52):
Tell her Normally I get super scared at conjuring stuff,
but this one crashed harder than Windows ninety five, write,
so I can't.
Speaker 2 (02:03):
That was a major crash. You remember that?
Speaker 3 (02:07):
So great for you that you can crack each other up.
But I'm a busy person and I don't have time
for this.
Speaker 5 (02:12):
So busy. Oh wow?
Speaker 4 (02:14):
Yeah, oh god, Well you know what, let's just get
to the point. You shouldn't be playing that movie. Yeah,
you gotta pull it, throw it in the trash, burn it.
Speaker 3 (02:22):
So you want me to take the biggest movie out
there at this time out of the theater right before
the holiday. That's all about these horror movies.
Speaker 2 (02:30):
Correct doing you a.
Speaker 5 (02:31):
Favor, lady, It's not scary. Did you hear me?
Speaker 4 (02:35):
Yeah?
Speaker 3 (02:35):
I heard you, and I'm not doing that.
Speaker 4 (02:37):
Well, if you continue to have it in your theater,
then we're gonna pick it.
Speaker 2 (02:40):
Yeah.
Speaker 4 (02:41):
What, I'm gonna pay someone to cut some wood for us,
and we're gonna make fine. Yeah, we'll get outside your
theater whilst they don't go here. Yeah, well they don't
go into theater and stupid theater.
Speaker 5 (02:52):
Where they do scary stuff.
Speaker 2 (02:54):
That'd be a big fine. Yeah, you can fit it.
Speaker 3 (02:58):
Can you to shut up?
Speaker 5 (03:00):
Oh? Wow?
Speaker 3 (03:00):
She nerds picketing the conjuring movie is gonna like make
big news or something.
Speaker 2 (03:06):
It's more than two nerves. Okay. I bet we can
convince our moms to come.
Speaker 5 (03:09):
To Yeah, because because they love us and my.
Speaker 2 (03:13):
Mom works part time, so she'll be there more than
his mom.
Speaker 5 (03:15):
Oh wow, that's convenient.
Speaker 2 (03:17):
Yeah, it's really good for protesting. What's wrong with you?
Speaker 3 (03:20):
Better to do in your life to call up a
movie theater and complained about you didn't like the movie.
It wasn't scary enough.
Speaker 2 (03:25):
It's not just the movie. Need you tell them about
the popcorns? Evil?
Speaker 5 (03:28):
Oh no?
Speaker 4 (03:28):
Oh my god, the popcorn you like the popcorn either?
Speaker 5 (03:32):
Yeah, you call that real popcorn?
Speaker 2 (03:34):
Butter?
Speaker 5 (03:35):
Yeah?
Speaker 2 (03:35):
What? What? What? What ingredient? Or even even in that
the butter? Is it sunflower oil?
Speaker 5 (03:45):
That one wasn't that funny?
Speaker 2 (03:46):
Sometimes it's hard for me to like come up with funny.
Speaker 3 (03:48):
Things my day talking to tweetel Bee and tweetled dumb as.
Speaker 4 (03:52):
Oh she got you?
Speaker 2 (03:57):
Get her?
Speaker 5 (03:58):
You put the butt in butter?
Speaker 3 (04:02):
Okay, all right, I'm hanging up. I hope you always
have the day you deserve. I'm so sorry of taking
calls from people like you.
Speaker 4 (04:09):
Oh, people like us because we're young people you're old.
I bet you eat senior mints instead of junior minces.
Speaker 5 (04:18):
All god, that was a lot better than your laugh.
Speaker 2 (04:20):
Yeah, I've been thinking about a newman since last time.
Speaker 3 (04:22):
Good job, but it wasn't.
Speaker 2 (04:26):
We should probably tell her it's the prank now because
I don't got any more jones laugh.
Speaker 4 (04:28):
But she probably already hung up on us.
Speaker 5 (04:31):
Are you still there when you say?
Speaker 3 (04:34):
What did you say?
Speaker 2 (04:35):
Now?
Speaker 5 (04:35):
Yeah?
Speaker 4 (04:36):
We hope that your sister Gianna likes this because he's
lifting on the radio to this prank phone call right now,
big burn, gotcha?
Speaker 3 (04:47):
Are you freaking kidding me.
Speaker 5 (04:49):
Yeah, we are, We are kidding you.
Speaker 2 (04:51):
That's the point.
Speaker 4 (04:52):
Hi, this is this is actually jose from Brook and
Jeffrey in the morning.
Speaker 2 (04:56):
We're doing a phone tap on you.
Speaker 4 (04:57):
This is jeff your.
Speaker 5 (04:59):
Sister j to set you up.
Speaker 3 (05:01):
You guys suck. I am so mad right now, my
sister sucks.
Speaker 2 (05:04):
I'm gonna I'm sorry.
Speaker 3 (05:07):
Well you got me. I believe you were two nerds.
Just an annoying phone call, but a stupid movie. Who cares?
Speaker 4 (05:12):
Wait, you're telling me you think my boy? See, it's
all the annoying And who's he calling a nerd? Hey,
we're telling our moms. They're coming down there.
Speaker 5 (05:19):
Oh yeah, you're in big trouble, lady.
Speaker 4 (05:21):
Yeah, my mom will be there for at least thirty
minutes longer than his mom wake up. Every morning was
phone tap weekday mornings all the twenties.
Speaker 5 (05:31):
Brooke and Jeffrey in the morning
It's Brook and Jeffrey in the morning. And if you
have a friend or a family member with a customer
service job and they're just fed up with it, it
can't take another stupid customer complaint, then you need to
send them over to us.
Speaker 2 (00:12):
Yeah. Yeah, will set them straight.
Speaker 1 (00:14):
Like we do today when we call the manager of
a movie theater who's been dealing with idiots for a while,
but this time we're doubling up on the idiocy. Yeah,
you have two obnoxious morons at the same time in
your phone.
Speaker 2 (00:29):
Tap right now another.
Speaker 3 (00:35):
Theaters. If you would like to speak to a theater associate,
please press zero. Hi, this is Wendy.
Speaker 2 (00:47):
Hello. Is this the manager of the movie theater?
Speaker 3 (00:51):
Yes, it is Hey, Hey, Gonnard.
Speaker 2 (00:54):
She's on the phone. Get over here, got she answer?
It is her?
Speaker 3 (01:00):
Excuse me, We're gonna help you.
Speaker 2 (01:01):
Me and my friend Seafil say hi, Seafal Hi.
Speaker 4 (01:05):
When we were at her seeing her last night and
to watch the new Conjuring movie last right, Okay, tell.
Speaker 2 (01:12):
Her how pumped up we worked for this.
Speaker 4 (01:13):
Oh my god, we were to tell pumped I even
dressed like a ghost.
Speaker 2 (01:17):
Yeah.
Speaker 4 (01:18):
He didn't even read the spoiler, and usually he reads
all of them, and then tells me if we go
to bed at night, what's gonna happen after a tickle fight?
Speaker 2 (01:28):
And in this time it was different.
Speaker 3 (01:30):
Sorry, is there an issue or not gonna help you?
Speaker 2 (01:33):
The problem is the movie sucked? But yeah, sucked chicken
butt chicken, but regular.
Speaker 3 (01:42):
I remember actually had the excuse me? Can you not
have separate conversations with yourselves while you're in the phone
with me the movie? You didn't like the movie? Yeah,
I'm sorry to hear that.
Speaker 5 (01:49):
What your movie wasn't scary at all?
Speaker 4 (01:52):
Tell her Normally I get super scared at conjuring stuff,
but this one crashed harder than Windows ninety five, write,
so I can't.
Speaker 2 (02:03):
That was a major crash. You remember that?
Speaker 3 (02:07):
So great for you that you can crack each other up.
But I'm a busy person and I don't have time
for this.
Speaker 5 (02:12):
So busy. Oh wow?
Speaker 4 (02:14):
Yeah, oh god, Well you know what, let's just get
to the point. You shouldn't be playing that movie. Yeah,
you gotta pull it, throw it in the trash, burn it.
Speaker 3 (02:22):
So you want me to take the biggest movie out
there at this time out of the theater right before
the holiday. That's all about these horror movies.
Speaker 2 (02:30):
Correct doing you a.
Speaker 5 (02:31):
Favor, lady, It's not scary. Did you hear me?
Speaker 4 (02:35):
Yeah?
Speaker 3 (02:35):
I heard you, and I'm not doing that.
Speaker 4 (02:37):
Well, if you continue to have it in your theater,
then we're gonna pick it.
Speaker 2 (02:40):
Yeah.
Speaker 4 (02:41):
What, I'm gonna pay someone to cut some wood for us,
and we're gonna make fine. Yeah, we'll get outside your
theater whilst they don't go here. Yeah, well they don't
go into theater and stupid theater.
Speaker 5 (02:52):
Where they do scary stuff.
Speaker 2 (02:54):
That'd be a big fine. Yeah, you can fit it.
Speaker 3 (02:58):
Can you to shut up?
Speaker 5 (03:00):
Oh? Wow?
Speaker 3 (03:00):
She nerds picketing the conjuring movie is gonna like make
big news or something.
Speaker 2 (03:06):
It's more than two nerves. Okay. I bet we can
convince our moms to come.
Speaker 5 (03:09):
To Yeah, because because they love us and my.
Speaker 2 (03:13):
Mom works part time, so she'll be there more than
his mom.
Speaker 5 (03:15):
Oh wow, that's convenient.
Speaker 2 (03:17):
Yeah, it's really good for protesting. What's wrong with you?
Speaker 3 (03:20):
Better to do in your life to call up a
movie theater and complained about you didn't like the movie.
It wasn't scary enough.
Speaker 2 (03:25):
It's not just the movie. Need you tell them about
the popcorns? Evil?
Speaker 5 (03:28):
Oh no?
Speaker 4 (03:28):
Oh my god, the popcorn you like the popcorn either?
Speaker 5 (03:32):
Yeah, you call that real popcorn?
Speaker 2 (03:34):
Butter?
Speaker 5 (03:35):
Yeah?
Speaker 2 (03:35):
What? What? What? What ingredient? Or even even in that
the butter? Is it sunflower oil?
Speaker 5 (03:45):
That one wasn't that funny?
Speaker 2 (03:46):
Sometimes it's hard for me to like come up with funny.
Speaker 3 (03:48):
Things my day talking to tweetel Bee and tweetled dumb as.
Speaker 4 (03:52):
Oh she got you?
Speaker 2 (03:57):
Get her?
Speaker 5 (03:58):
You put the butt in butter?
Speaker 3 (04:02):
Okay, all right, I'm hanging up. I hope you always
have the day you deserve. I'm so sorry of taking
calls from people like you.
Speaker 4 (04:09):
Oh, people like us because we're young people you're old.
I bet you eat senior mints instead of junior minces.
Speaker 5 (04:18):
All god, that was a lot better than your laugh.
Speaker 2 (04:20):
Yeah, I've been thinking about a newman since last time.
Speaker 3 (04:22):
Good job, but it wasn't.
Speaker 2 (04:26):
We should probably tell her it's the prank now because
I don't got any more jones laugh.
Speaker 4 (04:28):
But she probably already hung up on us.
Speaker 5 (04:31):
Are you still there when you say?
Speaker 3 (04:34):
What did you say?
Speaker 2 (04:35):
Now?
Speaker 5 (04:35):
Yeah?
Speaker 4 (04:36):
We hope that your sister Gianna likes this because he's
lifting on the radio to this prank phone call right now,
big burn, gotcha?
Speaker 3 (04:47):
Are you freaking kidding me.
Speaker 5 (04:49):
Yeah, we are, We are kidding you.
Speaker 2 (04:51):
That's the point.
Speaker 4 (04:52):
Hi, this is this is actually jose from Brook and
Jeffrey in the morning.
Speaker 2 (04:56):
We're doing a phone tap on you.
Speaker 4 (04:57):
This is jeff your.
Speaker 5 (04:59):
Sister j to set you up.
Speaker 3 (05:01):
You guys suck. I am so mad right now, my
sister sucks.
Speaker 2 (05:04):
I'm gonna I'm sorry.
Speaker 3 (05:07):
Well you got me. I believe you were two nerds.
Just an annoying phone call, but a stupid movie. Who cares?
Speaker 4 (05:12):
Wait, you're telling me you think my boy? See, it's
all the annoying And who's he calling a nerd? Hey,
we're telling our moms. They're coming down there.
Speaker 5 (05:19):
Oh yeah, you're in big trouble, lady.
Speaker 4 (05:21):
Yeah, my mom will be there for at least thirty
minutes longer than his mom wake up. Every morning was
phone tap weekday mornings all the twenties.
Speaker 5 (05:31):
Brooke and Jeffrey in the morning
Hosts And Creators
Brooke Fox
Jeffrey "Young Jeffrey" Dubow
Alexis Fuller
Jose Bolanos
Popular Podcasts
Stuff You Should Know
If you've ever wanted to know about champagne, satanism, the Stonewall Uprising, chaos theory, LSD, El Nino, true crime and Rosa Parks, then look no further. Josh and Chuck have you covered.
Dateline NBC
Current and classic episodes, featuring compelling true-crime mysteries, powerful documentaries and in-depth investigations. Follow now to get the latest episodes of Dateline NBC completely free, or subscribe to Dateline Premium for ad-free listening and exclusive bonus content: DatelinePremium.com
CrimeLess: Hillbilly Heist
It’s 1996 in rural North Carolina, and an oddball crew makes history when they pull off America’s third largest cash heist. But it’s all downhill from there. Join host Johnny Knoxville as he unspools a wild and woolly tale about a group of regular ‘ol folks who risked it all for a chance at a better life. CrimeLess: Hillbilly Heist answers the question: what would you do with 17.3 million dollars? The answer includes diamond rings, mansions, velvet Elvis paintings, plus a run for the border, murder-for-hire-plots, and FBI busts.