December 16, 2025 • 17 mins
It was here as soon as that turkey hit your mouth.
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Speaker 1 (00:12):
So let's talk about holiday shopping, the stress of holiday shopping.
This is something I am an expert on. Of course,
I say I'm an expert on many things, and I
believe my own bullshit. But for the purposes of this conversation,
you can throw away what I say or keep it.
So it's the holiday season, and it comes up really
quickly because you're thinking about Thanksgiving and you're planning, and
then all of a sudden, Thanksgiving is over and you
(00:33):
get smacked like, wait, why is the tree not up?
Speaker 2 (00:35):
Wait? I didn't buy anything? What are we doing? Oh
my god?
Speaker 1 (00:38):
Now everything that I'm trying to buy ship's December twenty third,
like Arrives December twenty third. I tried to buy a
bunch of gifts yesterday from one place that I think
would be a great gift, and it was like Arrives
December eighteenth to the twenty second. I already be away,
and then how am I getting it out to people?
So basically, you're behind the eight ball the minute that
fucking turkey is in your mouth.
Speaker 2 (00:58):
So you gotta be lean, you gotta think smart. Now.
Speaker 1 (01:02):
I have a gift cabinet, multiple gift cabinets, because there
are things that I'll buy. I just bought a bunch
of caviar servers. They were on sale, so those are
just wrapped and elite gifts. It could be someone's wedding
throughout the year, it can be someone for the holidays.
It's that more elite gift that's expensive that like you
just don't know who you're gonna want to give to.
And then I'll have things like leather keychains that I've
(01:22):
purchased that I just put in there, or like fuzzy
socks that could be added to something, or furry wine
bags that will be paired with coasters or glasses or
something to elevate it. So basically I am a regifter
that will elevate gifts.
Speaker 2 (01:37):
I'm a buyer of luxury.
Speaker 1 (01:39):
It could be airmes or it was going to be
cartier because people want to get that nice box. I'm
a buyer of things that are on sale that you
buy in bulk. But one of the big things, particularly
for men, I have go to gifts every year for men,
and they're usually leather. They're usually something the person wouldn't
buy themselves, but they'll definitely use, and they're usually lightweight.
(02:03):
Because men I just always run out of male gifts.
I have so many female gifts, and the female gifts
are often like bigger and more bulky. You're buying someone
a nice makeup mirror or a makeup bag, or you're
doing a nice candle which is heavy, or a piece
of clothing or pajamas to mix with the candle to
mix us in candy. It's usually girls like a bunch
(02:24):
of like cute things to be combined, and gifts are
like that with men. It's not like that you're not
giving a guy, Oh, I got you a cologne and
a scarf and a gloves, like maybe, but for me
it's really I just want to have the go to
male gift, and it's, like I said, usually lightweight. I
also think it's great because like I'm going on a
trip tomorrow and I always give gifts to everyone everyone,
(02:47):
I mean my tailor, the woman who just did something
with my hair pieces for a shoot. Like, I love
giving gifts, and what I do is I keep very
little for myself. So if a brand sends me something,
I will review it. So the brand got their review,
it could take months. I had good American clothes in
my closet for weeks. And just it's something I'll say
(03:09):
to myself, Okay, I just want to try it and
get it in because the people will want to know.
And sometimes it's months and months the thing might not
even be available anymore.
Speaker 2 (03:16):
Usually it is.
Speaker 1 (03:17):
But like I'm in the winter and there's a brand
that sent coats. I'm literally in the winter in Florida.
It's hot, but I'm gonna go in my kitchen. I'm
gonna do the coats, and I'll probably send one to
the Hamptons for Brin or put it in her Christmas pile,
or give it to someone around who's my size. If
you work with me, it's good to be my size,
because you end up getting more things than others. If
you have the initial B you are also in a
(03:39):
prized position. So I keep things that I think would
be great gifts in the cabinet. I reviewed a bunch
of coffee makers. Then more people than you could imagine
send me coffee makers. So a guy who works with
me keeps talking about coffee, and he loves coffee, and
it only likes hot coffee, and he only likes score
May coffee. The thing is hundreds of dollars. It's in
its box so like, that's a great gift to give
to him on top of his Christmas bonus. So I
(04:01):
don't know if you guys give Christmas bonuses, but you
should if you have employees, and I always do, and
I'm generous and I'm fair, but I believe in the
personal gift too. So often my personal gifts are regifted
zero Fox. Yesterday I did a hall of Advent calendars,
and I literally said, in the beginning of the video,
I'm going to try to open these Advent calendars so
(04:22):
I could show you what the fuck is in them,
but close the windows up so I can regift them.
Because I have no problem with regifting, but I do
ninety nine point nine percent of the time elevate the regift,
Like I'll buy a bunch of coasters or wine openers
or glasses to elevate the bottle of wine in the
furry wine bag that I bought, Like I'm.
Speaker 2 (04:41):
Just going to hand them in a bottle of wine.
Speaker 1 (04:43):
That's so basic and so obviously regifted and so uninspired.
Moving right along, you should also know of return policies.
I had a friend who got something, she returned it,
and they sent the person who bought it for her
a gift card. Another time she returns so thing and
they sent an email to the person that bought it
(05:03):
for her. So you better make sure if you return
that it's lockstock and barrel. You're not gonna be embarrassed.
And I don't really believe in returning anymore. I would
rather regift than return. I would rather elevate regift.
Speaker 2 (05:14):
If you're not.
Speaker 1 (05:14):
Gonna wear it, don't just shove it in the corner. Okay,
trade it with someone. My friend doesn't live in a
warm climate, and she had a gorgeous scarf.
Speaker 2 (05:23):
I go to New York a lot. I didn't even
want it.
Speaker 1 (05:24):
I said, listen, fine, I'll give you a piece of jewelry.
Who cares like, I'm not going to let you return it.
That's ridiculous.
Speaker 2 (05:29):
So find your own.
Speaker 1 (05:30):
Ways of being creative during the holidays. Also, you have
to find a way to have a discerning palate and
know what you're going to give that's going to hit
and slam and they won't want to return. Just an
uninspired pair of gloves from a department store is like
not it like no one wants that. Don't do it
a fragrance when you don't know what kind of fragrance
they use, even if that was going to be regifted.
(05:52):
Don't do that either, unless it's a friend you really
know and you are obsessed with the Fragos you've been
gatekeeping it and you know she's gonna be obsessed with
it because she has similar taste as you. But like,
it needs to be something good that's going to slam. Okay,
I take pride in the fact that I believe I'm
giving great gifts. But anyway, my gifts don't come with
a gift for seat, because if they're from Arimz, they do.
(06:13):
But like nine times out of ten, there's some version
of a regift in an elevate and I don't really
fucking give a fuck. It's a thought that counts. And
my gifts are good, My gifts are great, and my
gifts always the regift will always have such a bigger
value than if I went to buy the gift. So
I'll give someone like a two hundred and fifty dollars
gift that's a regift. And by the way, this isn't
(06:34):
all relatable because you're not getting the stuff I'm getting.
I get that, but people give you presents and you
could be creative and I once did dollar store baskets
that were amazing that like I loved that, I kept
the candy dispensers and like the mugs I still have,
they were amazing. Like, don't fucking sleep on a dollar
store or on the drug store or.
Speaker 2 (06:52):
On the Tjmax.
Speaker 1 (06:53):
Anyway, if I was gonna get you a gift, that's like,
you're just a person that works around me. You're working
a doctor's office. Something might've been like fifty dollars, seventy
five dollars. You could end up getting a two hundred
dollars gift because it's a regift. Okay, So regifts often
have more value, But don't give trash. Give excellent regifts,
like excellent, excellent regifts. And I know that is subjective,
(07:14):
but like it's not. It's not like there are good
gifts and there are not good gifts. Okay, If Beakman
eighteen oh two sends me a giant advent calendar with
twelve large normal size skincare items that are like forty
dollars apiece or something, and it's a five hundred dollars
advant calendar that I'm not going to dismantle because I
have all those individual creams, but I just wanted to
(07:36):
show it the sum is greater than its parts. I'm
gonna bring that into like a doctor's office of women,
like a guy in a college's office. I are like, guys,
these are amazing beauty products. At a marshmallow basket or
a cookie basket, or some wine or some mingle mocktails
or something, and we have.
Speaker 2 (07:52):
A party at the office, ladies. For me, newer is
not better.
Speaker 1 (08:00):
I'm a person that likes to renovate something, rebuild something,
improve upon something.
Speaker 2 (08:06):
I like a little bit of a project. I had
a hat box.
Speaker 1 (08:09):
I bought it retail and I never used it. I
got rid of it, and then I regretted it. I
hunted it down, found it on eBay. I sent it
to a reliable, reputable lever repair and it's amazing. It
still has a little bit of a history. It's not perfect,
but I like it. It's not perfect, it's authentic. This car,
for example, this is iconic. I bought it and then
(08:30):
I put my own touch on it. Now she is perfect,
just like my hat box. eBay has millions of fines
and they all have a story to tell. I had
found watches jewelry, clothing. There's no place that has everything
like eBay. The hunt is on and the hunt is
the best part. Shop eBay for millions of fines, each
with a story. eBay Things.
Speaker 2 (08:52):
People love. Gift cards. They're a confusing bag. Some people
want them.
Speaker 1 (09:10):
I would almost give cash at that point, or a
card to be used as cash, or like an AMEX.
Speaker 2 (09:14):
Gift card, because a gift card.
Speaker 1 (09:16):
There's data to prove that gift cards are a multi
billion dollar wasteful industry. Meaning every year look up the numbers.
Every year X number of gift cards don't get used
and then they expire, which I believe should be illegal.
Store credit shouldn't expire, but a gift card can. Also
you never know if a store is gonna go out
of business, like it's just like or you don't know
(09:37):
if you're gonna lose it, or you do it and
then you have forty two dollars and thirty eight cents
left on it. Right now, I have an airy gift
card in a Ritzia with things left them, never gonna
fucking use it. Maybe now I'm gonna use it because
it's the holidays. Actually, I'm texting my team to please
send me the gift card updates because now I have
a problem. So try not to get into the habit
of gift cards and returning, because then you have to
(09:58):
have like a database of the gift cards and what's left,
and you forget. You think you don't forget, You forget,
and you don't want to go in there and spend
it all because you have to, because then you end
up overspending, and then you end up buying something you
didn't need just to use the gift cards.
Speaker 2 (10:10):
I once did that.
Speaker 1 (10:11):
I went to Greenwachev and You in Connecticut to use
up gift cards. It cost me one thousand dollars to
use up two hundred gift cards because I was in
the store. I didn't want any of this shit. So
so it's a whole thing. Know the return policies, Know
what places you're buying from. That are the fucking mafia
that if you going out of town and you have
holiday plans and you give the gift, you buy the
(10:32):
gift on December twelfth, you give the gift on December
twenty second, do you only have two weeks to return
it because you bought it a week ago?
Speaker 2 (10:40):
Like? What are the rules? Please?
Speaker 1 (10:41):
No I'm gonna have my team work on a grid
so we could tell you the rules. We told you
all the good Black Friday deals and what the codes
were and what the opportunities were. So I'm going to
do this for you guys with return policies, because I
think it's critical because you just have to return places
that are not the mafia and that you could pretty
much return at any time. Even Amazon is one month
and sometimes I've gotten jammed up and had to keep
(11:02):
it poshmarket whatever. So you just need to know the
labyrinth of the holidays. And something happened to me and
it's not relatable, but I'm going to go into it anyway.
Someone bought me a very expensive Cartier bracelet.
Speaker 2 (11:16):
It's beautiful. I love it.
Speaker 1 (11:18):
I wore it for probably a couple of days before
I realized that it was upside down. Now, the person
who bought it for me didn't give me the gift receipt.
They didn't probably want me to know how much it was.
I mean, it's Cardia. I know it's going to be expensive,
but it was upside down. And this person said to me,
do you love it and does it work? And if
you want you can return it. Another tidbit about returns,
(11:39):
really don't return gifts from loved ones that are like valuable,
beautiful items that they took care to buy, unless they're dreadful.
If they're absolutely dreadful, maybe you return and you discuss
in a very constructive way because you already have something
like it because it doesn't fit. Make it something that
you do with your partner together to move upon. But
(12:00):
by and large, it's not a great feeling when someone
gets you something that's amazing that they took time to
buy and they were proud of, and then you were
turning it like it's not a good look. It's transactional.
They might as well have just given you cash. It's
a wham bam, thank you, ma'am. And people play the
short game, and people right now just want to like
get it out because it's bothering them because they're annoyed.
Speaker 2 (12:17):
And I get it.
Speaker 1 (12:19):
So the person that bought me this bracelet says, if
it doesn't work, if you don't love it, I said,
it does go upside down.
Speaker 2 (12:24):
So I would just love to get my size.
Speaker 1 (12:26):
That is a very fair and reasonable response, because you
also don't want to waste all this money. He looks
at the receipt. It doesn't say a size. I know
what my size usually is from Cartier. It doesn't say
a size. I don't know if that's totally relevant to
the story. I think it should say a size, because
then someone who's giving it to someone could say, this
is the size I got, and maybe it would cut
(12:46):
it off at the pass. Maybe it should be in
a box, so you're already like, wait, that sounds big
for me. But anyway, I had it on at least
a couple of days until I realized it was going
upside down.
Speaker 2 (12:56):
It was like almost like a tick.
Speaker 1 (12:57):
I was turning it back up because it had two
panther heads, but it was too big.
Speaker 2 (13:00):
It wasn't staying up.
Speaker 1 (13:01):
And then that starts to bother you because you have
an expensive gift, and then you start to get anxiety
because you've been wearing it.
Speaker 2 (13:06):
And he, the.
Speaker 1 (13:08):
Guy that got it for me, called Cartier in Beverly Hills,
and they were very accommodating when he met them, and
they were lovely people, and they had said, if it
doesn't work, she can return it. I assume they meant
if she didn't wear it.
Speaker 2 (13:18):
I'm not an idiot.
Speaker 1 (13:19):
I don't think you're going to drive a car for
two thousand miles and then return it. But I do
think if you drove it forty miles, you might be
able to return, and you'd go in with an issue
about it, because there has to be some statue of
reasonable limitations in what happened. So I went into the
store in Florida. Every person in there was lovely. There
were girls in there that were like, oh my god,
I love your supermodel snacks. There was someone else who
was like laughing about something else. One man was helping me.
(13:41):
I was going to buy out all their cardholders, which
is grossly overpaying for a leather cardholder, but just to
be part of the Cardia program and get the Cardia
Bux and like sometimes you do that as just like
loyalty to a brand. You're just there being nice to you.
You walked in, You're gonna buy a bunch of things.
You get the flex and give Cardia gifts out. You
have them if you ever need to call them for anything.
(14:01):
Everyone was so nice, and the woman who was helping me,
who was showing me other things if I wanted to
upgrade it was also very nice. And then I just
landed on the things I'm looking at a forty thousand
dollars more. So, why don't we just land on getting
the same bracelet that I had back And let's just
not make this complicated.
Speaker 2 (14:19):
So I go to the back.
Speaker 1 (14:20):
Room and there's a woman there, and it was at
one of those desks, and she was very, very dry,
and very unbothered and very unflappable and very cold. Let's
cut you off with the past. This had nothing to
do with do you know who I am? It was
just a vibe where you just feel like somebody really
just wants to not be kind and helpful, like not
wanting to just give you the very baseline service. I
(14:43):
tell her the story and she says with the driest
of tones, as if this is totally normal and just
like basically delivering the you were shit out of luck message.
She says, if you return it, it will take I
don't remember what the opening number was, maybe six months
to nine months, maybe five to eight. It was something
(15:04):
in excess of eight months that it can be up
to to return this item, not return it, to repair
this item.
Speaker 2 (15:12):
They can't take it back.
Speaker 1 (15:13):
They could repair it, but it will be thirty percent
of the cost of the item. So it will be
approximately five thousand dollars to repair a bracelet that is
twenty seven grams of gold I believe, or twenty twenty
two grams of gold. So now jewelers are reaching out
to me in my comments when I do a video
about this being the ultimate scam of all scams, saying
that they could repair for two hundred dollars.
Speaker 2 (15:32):
One jeweler did a video saying.
Speaker 1 (15:34):
That it will not be unnoticeable, and you can repair
a gold bracelet for two hundred dollars.
Speaker 2 (15:40):
I know you can.
Speaker 1 (15:41):
So now Cartier wants to take five thousand dollars. So
it's either they're discouraging you fixing it. Here's the problem.
If it's Arimez, if it's Cartier, if it's Rolex, if
you do out of network, if you do out of
Cardia work, it's no longer an original Cartier piece. If
you take a Rolex that is stainless steel, stainless steel
which is not worth that much, and you add aftermarket
(16:02):
diamonds and you try to sell it, it is worth
less than the original stainless steel Rolex because you've altered
what it really is. It's no longer a Cartier piece
and they have no responsibility for it. So if you
go to Schmecky's Jewelers to get the bracelet adjusted for
two hundred dollars with box and papers, it's not worth anything.
Now I'm not selling it, but nevertheless I want to
pass down to brit original pieces with box and papers
(16:25):
and like do it right. So they just fucking lock
you up. There's really nothing to say, like there's nothing
to do, and it felt like a scam and it
went viral. But I did want to clarify the piece
about the hundreds of dollars because that is what I
call bullshit. And what if you are a person who
can't afford the piece that someone bought you, now you
(16:48):
are literally shackled with it.
Speaker 2 (16:49):
You have to have something.
Speaker 1 (16:50):
And yes, is it my quote unquote fault that I
didn't realize earlier. I guess I wasn't doing a deep analysis.
I put it on, I put it next to other
racelet's it definitely knocked into them. There's not damage, but
you can scratch gold in ten seconds. So the markup
they have, I just would think, like the customer is
always right, like they sell so much like for the
person that has that experience, like, find something else to
(17:12):
do to work around it.
Speaker 2 (17:14):
I don't know, you know.
Speaker 1 (17:15):
I just think there should be a reasonable return policy.
So know your return policies. It's all I have to say.
So let's talk about holiday shopping, the stress of holiday shopping.
This is something I am an expert on. Of course,
I say I'm an expert on many things, and I
believe my own bullshit. But for the purposes of this conversation,
you can throw away what I say or keep it.
So it's the holiday season, and it comes up really
quickly because you're thinking about Thanksgiving and you're planning, and
then all of a sudden, Thanksgiving is over and you
(00:33):
get smacked like, wait, why is the tree not up?
Speaker 2 (00:35):
Wait? I didn't buy anything? What are we doing? Oh
my god?
Speaker 1 (00:38):
Now everything that I'm trying to buy ship's December twenty third,
like Arrives December twenty third. I tried to buy a
bunch of gifts yesterday from one place that I think
would be a great gift, and it was like Arrives
December eighteenth to the twenty second. I already be away,
and then how am I getting it out to people?
So basically, you're behind the eight ball the minute that
fucking turkey is in your mouth.
Speaker 2 (00:58):
So you gotta be lean, you gotta think smart. Now.
Speaker 1 (01:02):
I have a gift cabinet, multiple gift cabinets, because there
are things that I'll buy. I just bought a bunch
of caviar servers. They were on sale, so those are
just wrapped and elite gifts. It could be someone's wedding
throughout the year, it can be someone for the holidays.
It's that more elite gift that's expensive that like you
just don't know who you're gonna want to give to.
And then I'll have things like leather keychains that I've
(01:22):
purchased that I just put in there, or like fuzzy
socks that could be added to something, or furry wine
bags that will be paired with coasters or glasses or
something to elevate it. So basically I am a regifter
that will elevate gifts.
Speaker 2 (01:37):
I'm a buyer of luxury.
Speaker 1 (01:39):
It could be airmes or it was going to be
cartier because people want to get that nice box. I'm
a buyer of things that are on sale that you
buy in bulk. But one of the big things, particularly
for men, I have go to gifts every year for men,
and they're usually leather. They're usually something the person wouldn't
buy themselves, but they'll definitely use, and they're usually lightweight.
(02:03):
Because men I just always run out of male gifts.
I have so many female gifts, and the female gifts
are often like bigger and more bulky. You're buying someone
a nice makeup mirror or a makeup bag, or you're
doing a nice candle which is heavy, or a piece
of clothing or pajamas to mix with the candle to
mix us in candy. It's usually girls like a bunch
(02:24):
of like cute things to be combined, and gifts are
like that with men. It's not like that you're not
giving a guy, Oh, I got you a cologne and
a scarf and a gloves, like maybe, but for me
it's really I just want to have the go to
male gift, and it's, like I said, usually lightweight. I
also think it's great because like I'm going on a
trip tomorrow and I always give gifts to everyone everyone,
(02:47):
I mean my tailor, the woman who just did something
with my hair pieces for a shoot. Like, I love
giving gifts, and what I do is I keep very
little for myself. So if a brand sends me something,
I will review it. So the brand got their review,
it could take months. I had good American clothes in
my closet for weeks. And just it's something I'll say
(03:09):
to myself, Okay, I just want to try it and
get it in because the people will want to know.
And sometimes it's months and months the thing might not
even be available anymore.
Speaker 2 (03:16):
Usually it is.
Speaker 1 (03:17):
But like I'm in the winter and there's a brand
that sent coats. I'm literally in the winter in Florida.
It's hot, but I'm gonna go in my kitchen. I'm
gonna do the coats, and I'll probably send one to
the Hamptons for Brin or put it in her Christmas pile,
or give it to someone around who's my size. If
you work with me, it's good to be my size,
because you end up getting more things than others. If
you have the initial B you are also in a
(03:39):
prized position. So I keep things that I think would
be great gifts in the cabinet. I reviewed a bunch
of coffee makers. Then more people than you could imagine
send me coffee makers. So a guy who works with
me keeps talking about coffee, and he loves coffee, and
it only likes hot coffee, and he only likes score
May coffee. The thing is hundreds of dollars. It's in
its box so like, that's a great gift to give
to him on top of his Christmas bonus. So I
(04:01):
don't know if you guys give Christmas bonuses, but you
should if you have employees, and I always do, and
I'm generous and I'm fair, but I believe in the
personal gift too. So often my personal gifts are regifted
zero Fox. Yesterday I did a hall of Advent calendars,
and I literally said, in the beginning of the video,
I'm going to try to open these Advent calendars so
(04:22):
I could show you what the fuck is in them,
but close the windows up so I can regift them.
Because I have no problem with regifting, but I do
ninety nine point nine percent of the time elevate the regift,
Like I'll buy a bunch of coasters or wine openers
or glasses to elevate the bottle of wine in the
furry wine bag that I bought, Like I'm.
Speaker 2 (04:41):
Just going to hand them in a bottle of wine.
Speaker 1 (04:43):
That's so basic and so obviously regifted and so uninspired.
Moving right along, you should also know of return policies.
I had a friend who got something, she returned it,
and they sent the person who bought it for her
a gift card. Another time she returns so thing and
they sent an email to the person that bought it
(05:03):
for her. So you better make sure if you return
that it's lockstock and barrel. You're not gonna be embarrassed.
And I don't really believe in returning anymore. I would
rather regift than return. I would rather elevate regift.
Speaker 2 (05:14):
If you're not.
Speaker 1 (05:14):
Gonna wear it, don't just shove it in the corner. Okay,
trade it with someone. My friend doesn't live in a
warm climate, and she had a gorgeous scarf.
Speaker 2 (05:23):
I go to New York a lot. I didn't even
want it.
Speaker 1 (05:24):
I said, listen, fine, I'll give you a piece of jewelry.
Who cares like, I'm not going to let you return it.
That's ridiculous.
Speaker 2 (05:29):
So find your own.
Speaker 1 (05:30):
Ways of being creative during the holidays. Also, you have
to find a way to have a discerning palate and
know what you're going to give that's going to hit
and slam and they won't want to return. Just an
uninspired pair of gloves from a department store is like
not it like no one wants that. Don't do it
a fragrance when you don't know what kind of fragrance
they use, even if that was going to be regifted.
(05:52):
Don't do that either, unless it's a friend you really
know and you are obsessed with the Fragos you've been
gatekeeping it and you know she's gonna be obsessed with
it because she has similar taste as you. But like,
it needs to be something good that's going to slam. Okay,
I take pride in the fact that I believe I'm
giving great gifts. But anyway, my gifts don't come with
a gift for seat, because if they're from Arimz, they do.
(06:13):
But like nine times out of ten, there's some version
of a regift in an elevate and I don't really
fucking give a fuck. It's a thought that counts. And
my gifts are good, My gifts are great, and my
gifts always the regift will always have such a bigger
value than if I went to buy the gift. So
I'll give someone like a two hundred and fifty dollars
gift that's a regift. And by the way, this isn't
(06:34):
all relatable because you're not getting the stuff I'm getting.
I get that, but people give you presents and you
could be creative and I once did dollar store baskets
that were amazing that like I loved that, I kept
the candy dispensers and like the mugs I still have,
they were amazing. Like, don't fucking sleep on a dollar
store or on the drug store or.
Speaker 2 (06:52):
On the Tjmax.
Speaker 1 (06:53):
Anyway, if I was gonna get you a gift, that's like,
you're just a person that works around me. You're working
a doctor's office. Something might've been like fifty dollars, seventy
five dollars. You could end up getting a two hundred
dollars gift because it's a regift. Okay, So regifts often
have more value, But don't give trash. Give excellent regifts,
like excellent, excellent regifts. And I know that is subjective,
(07:14):
but like it's not. It's not like there are good
gifts and there are not good gifts. Okay, If Beakman
eighteen oh two sends me a giant advent calendar with
twelve large normal size skincare items that are like forty
dollars apiece or something, and it's a five hundred dollars
advant calendar that I'm not going to dismantle because I
have all those individual creams, but I just wanted to
(07:36):
show it the sum is greater than its parts. I'm
gonna bring that into like a doctor's office of women,
like a guy in a college's office. I are like, guys,
these are amazing beauty products. At a marshmallow basket or
a cookie basket, or some wine or some mingle mocktails
or something, and we have.
Speaker 2 (07:52):
A party at the office, ladies. For me, newer is
not better.
Speaker 1 (08:00):
I'm a person that likes to renovate something, rebuild something,
improve upon something.
Speaker 2 (08:06):
I like a little bit of a project. I had
a hat box.
Speaker 1 (08:09):
I bought it retail and I never used it. I
got rid of it, and then I regretted it. I
hunted it down, found it on eBay. I sent it
to a reliable, reputable lever repair and it's amazing. It
still has a little bit of a history. It's not perfect,
but I like it. It's not perfect, it's authentic. This car,
for example, this is iconic. I bought it and then
(08:30):
I put my own touch on it. Now she is perfect,
just like my hat box. eBay has millions of fines
and they all have a story to tell. I had
found watches jewelry, clothing. There's no place that has everything
like eBay. The hunt is on and the hunt is
the best part. Shop eBay for millions of fines, each
with a story. eBay Things.
Speaker 2 (08:52):
People love. Gift cards. They're a confusing bag. Some people
want them.
Speaker 1 (09:10):
I would almost give cash at that point, or a
card to be used as cash, or like an AMEX.
Speaker 2 (09:14):
Gift card, because a gift card.
Speaker 1 (09:16):
There's data to prove that gift cards are a multi
billion dollar wasteful industry. Meaning every year look up the numbers.
Every year X number of gift cards don't get used
and then they expire, which I believe should be illegal.
Store credit shouldn't expire, but a gift card can. Also
you never know if a store is gonna go out
of business, like it's just like or you don't know
(09:37):
if you're gonna lose it, or you do it and
then you have forty two dollars and thirty eight cents
left on it. Right now, I have an airy gift
card in a Ritzia with things left them, never gonna
fucking use it. Maybe now I'm gonna use it because
it's the holidays. Actually, I'm texting my team to please
send me the gift card updates because now I have
a problem. So try not to get into the habit
of gift cards and returning, because then you have to
(09:58):
have like a database of the gift cards and what's left,
and you forget. You think you don't forget, You forget,
and you don't want to go in there and spend
it all because you have to, because then you end
up overspending, and then you end up buying something you
didn't need just to use the gift cards.
Speaker 2 (10:10):
I once did that.
Speaker 1 (10:11):
I went to Greenwachev and You in Connecticut to use
up gift cards. It cost me one thousand dollars to
use up two hundred gift cards because I was in
the store. I didn't want any of this shit. So
so it's a whole thing. Know the return policies, Know
what places you're buying from. That are the fucking mafia
that if you going out of town and you have
holiday plans and you give the gift, you buy the
(10:32):
gift on December twelfth, you give the gift on December
twenty second, do you only have two weeks to return
it because you bought it a week ago?
Speaker 2 (10:40):
Like? What are the rules? Please?
Speaker 1 (10:41):
No I'm gonna have my team work on a grid
so we could tell you the rules. We told you
all the good Black Friday deals and what the codes
were and what the opportunities were. So I'm going to
do this for you guys with return policies, because I
think it's critical because you just have to return places
that are not the mafia and that you could pretty
much return at any time. Even Amazon is one month
and sometimes I've gotten jammed up and had to keep
(11:02):
it poshmarket whatever. So you just need to know the
labyrinth of the holidays. And something happened to me and
it's not relatable, but I'm going to go into it anyway.
Someone bought me a very expensive Cartier bracelet.
Speaker 2 (11:16):
It's beautiful. I love it.
Speaker 1 (11:18):
I wore it for probably a couple of days before
I realized that it was upside down. Now, the person
who bought it for me didn't give me the gift receipt.
They didn't probably want me to know how much it was.
I mean, it's Cardia. I know it's going to be expensive,
but it was upside down. And this person said to me,
do you love it and does it work? And if
you want you can return it. Another tidbit about returns,
(11:39):
really don't return gifts from loved ones that are like valuable,
beautiful items that they took care to buy, unless they're dreadful.
If they're absolutely dreadful, maybe you return and you discuss
in a very constructive way because you already have something
like it because it doesn't fit. Make it something that
you do with your partner together to move upon. But
(12:00):
by and large, it's not a great feeling when someone
gets you something that's amazing that they took time to
buy and they were proud of, and then you were
turning it like it's not a good look. It's transactional.
They might as well have just given you cash. It's
a wham bam, thank you, ma'am. And people play the
short game, and people right now just want to like
get it out because it's bothering them because they're annoyed.
Speaker 2 (12:17):
And I get it.
Speaker 1 (12:19):
So the person that bought me this bracelet says, if
it doesn't work, if you don't love it, I said,
it does go upside down.
Speaker 2 (12:24):
So I would just love to get my size.
Speaker 1 (12:26):
That is a very fair and reasonable response, because you
also don't want to waste all this money. He looks
at the receipt. It doesn't say a size. I know
what my size usually is from Cartier. It doesn't say
a size. I don't know if that's totally relevant to
the story. I think it should say a size, because
then someone who's giving it to someone could say, this
is the size I got, and maybe it would cut
(12:46):
it off at the pass. Maybe it should be in
a box, so you're already like, wait, that sounds big
for me. But anyway, I had it on at least
a couple of days until I realized it was going
upside down.
Speaker 2 (12:56):
It was like almost like a tick.
Speaker 1 (12:57):
I was turning it back up because it had two
panther heads, but it was too big.
Speaker 2 (13:00):
It wasn't staying up.
Speaker 1 (13:01):
And then that starts to bother you because you have
an expensive gift, and then you start to get anxiety
because you've been wearing it.
Speaker 2 (13:06):
And he, the.
Speaker 1 (13:08):
Guy that got it for me, called Cartier in Beverly Hills,
and they were very accommodating when he met them, and
they were lovely people, and they had said, if it
doesn't work, she can return it. I assume they meant
if she didn't wear it.
Speaker 2 (13:18):
I'm not an idiot.
Speaker 1 (13:19):
I don't think you're going to drive a car for
two thousand miles and then return it. But I do
think if you drove it forty miles, you might be
able to return, and you'd go in with an issue
about it, because there has to be some statue of
reasonable limitations in what happened. So I went into the
store in Florida. Every person in there was lovely. There
were girls in there that were like, oh my god,
I love your supermodel snacks. There was someone else who
was like laughing about something else. One man was helping me.
(13:41):
I was going to buy out all their cardholders, which
is grossly overpaying for a leather cardholder, but just to
be part of the Cardia program and get the Cardia
Bux and like sometimes you do that as just like
loyalty to a brand. You're just there being nice to you.
You walked in, You're gonna buy a bunch of things.
You get the flex and give Cardia gifts out. You
have them if you ever need to call them for anything.
(14:01):
Everyone was so nice, and the woman who was helping me,
who was showing me other things if I wanted to
upgrade it was also very nice. And then I just
landed on the things I'm looking at a forty thousand
dollars more. So, why don't we just land on getting
the same bracelet that I had back And let's just
not make this complicated.
Speaker 2 (14:19):
So I go to the back.
Speaker 1 (14:20):
Room and there's a woman there, and it was at
one of those desks, and she was very, very dry,
and very unbothered and very unflappable and very cold. Let's
cut you off with the past. This had nothing to
do with do you know who I am? It was
just a vibe where you just feel like somebody really
just wants to not be kind and helpful, like not
wanting to just give you the very baseline service. I
(14:43):
tell her the story and she says with the driest
of tones, as if this is totally normal and just
like basically delivering the you were shit out of luck message.
She says, if you return it, it will take I
don't remember what the opening number was, maybe six months
to nine months, maybe five to eight. It was something
(15:04):
in excess of eight months that it can be up
to to return this item, not return it, to repair
this item.
Speaker 2 (15:12):
They can't take it back.
Speaker 1 (15:13):
They could repair it, but it will be thirty percent
of the cost of the item. So it will be
approximately five thousand dollars to repair a bracelet that is
twenty seven grams of gold I believe, or twenty twenty
two grams of gold. So now jewelers are reaching out
to me in my comments when I do a video
about this being the ultimate scam of all scams, saying
that they could repair for two hundred dollars.
Speaker 2 (15:32):
One jeweler did a video saying.
Speaker 1 (15:34):
That it will not be unnoticeable, and you can repair
a gold bracelet for two hundred dollars.
Speaker 2 (15:40):
I know you can.
Speaker 1 (15:41):
So now Cartier wants to take five thousand dollars. So
it's either they're discouraging you fixing it. Here's the problem.
If it's Arimez, if it's Cartier, if it's Rolex, if
you do out of network, if you do out of
Cardia work, it's no longer an original Cartier piece. If
you take a Rolex that is stainless steel, stainless steel
which is not worth that much, and you add aftermarket
(16:02):
diamonds and you try to sell it, it is worth
less than the original stainless steel Rolex because you've altered
what it really is. It's no longer a Cartier piece
and they have no responsibility for it. So if you
go to Schmecky's Jewelers to get the bracelet adjusted for
two hundred dollars with box and papers, it's not worth anything.
Now I'm not selling it, but nevertheless I want to
pass down to brit original pieces with box and papers
(16:25):
and like do it right. So they just fucking lock
you up. There's really nothing to say, like there's nothing
to do, and it felt like a scam and it
went viral. But I did want to clarify the piece
about the hundreds of dollars because that is what I
call bullshit. And what if you are a person who
can't afford the piece that someone bought you, now you
(16:48):
are literally shackled with it.
Speaker 2 (16:49):
You have to have something.
Speaker 1 (16:50):
And yes, is it my quote unquote fault that I
didn't realize earlier. I guess I wasn't doing a deep analysis.
I put it on, I put it next to other
racelet's it definitely knocked into them. There's not damage, but
you can scratch gold in ten seconds. So the markup
they have, I just would think, like the customer is
always right, like they sell so much like for the
person that has that experience, like, find something else to
(17:12):
do to work around it.
Speaker 2 (17:14):
I don't know, you know.
Speaker 1 (17:15):
I just think there should be a reasonable return policy.
So know your return policies. It's all I have to say.
Host
Bethenny Frankel
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