Episode Transcript
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Speaker 1 (00:12):
Okay, Delegation and management are critical in running a business
or having a good position. And there are some people
in your organization that will shoot to the top immediately,
and there are other people that will stay where they
are and just gradually move up the corporate structure and ladder.
And the problem is those people that are the good
(00:33):
workhorses that move up the corporate structure and ladder, they
want to know why they didn't shoot to the top.
And there could be many different reasons. It could be
work style. You're not a good salesperson, you're not charismatic,
you're not likable, you don't click with the person who
makes the decisions. You're just not a star. You're a
very good, amazing, solid, reliable, most valuable player worker, but
you're not a star. But I can tell you this,
(00:54):
if you are not an excellent manager of time and
other people, you will get stuck and not move. And
not everyone's good at managing other people, and not everyone's
good at managing their time. Take a course on it,
read about it, learn it. Because people get sucked in,
and people go down rabbit holes and go down in
the weeds. It's decision making, decision making. I have been
(01:18):
told by people at multi billion dollar companies they've never
met someone more decisive than I am, and that could
like run things and be as efficient and effective and
get it done as fast as I can. No one
on my that I've ever worked with that my entire
life has been as fast as I am and efficient
in getting things done. Why it's called make a goddamn decision.
Check the box, keep it moving. If you make the
wrong decision, you circle back, you try to correct it,
(01:40):
you shift it, you pivot it, and you keep it
moving again. It doesn't matter. You can't get bogged down
for fear or that you will make the wrong decision.
That is not a leader, That is not a manager.
That is not what you do. You make a decision,
you stand by it, and you keep going, and you
don't have to ask sixty five people if it's the
right decision. You could ask people in crowdsourced advice about
the thing. Phone a friend, don't phone on the boss.
(02:00):
The boss doesn't want to be in every weed. But
then fucking make one decision and go and then delegation too.
Be able to delegate. You can't have your face in
the pot the whole time. Walk away from a stove,
turn it to simmer, have someone else to watch the pot,
take it off, do what you gotta do. But you
cannot be a person that's going to move to the
top without management and delegation, or get the right people
(02:23):
in the seats to manage and delegate if you aren't
good at that. But these are important skill sets, or
to know that you're not great at that and not
the best manager only because I get irritable and lose
my patience, but I get to get away with it
because I am the creative. I am a creative. I
can barely stay on a zoom for more than two seconds.
(02:43):
I feel like I've been put in a jail cell
with a dog collar around my neck. But the two
minutes that I'm on the zoom, I damn deliver. I
damn deliver marketing ideas, solutions, what to do, how to
name things, where everybody should be, what CCY should be in,
what twelve people on a meeting should be doing. And
then I piece the fuck out. But that's a skill
set and that's me. So find out what you are
(03:04):
good at thrive in it. Because I do know people
that are terrible time and people managers and time is
literally money. If you're paying someone a salary and you're
not getting the ROI in the amount of time that
they're working, but you know they're working hard. It's like
someone who goes to the gym for four hours, but
the person who goes for forty five minutes is in
(03:25):
better shape because that person who goes for forty five
minutes knows how to work out. They work smart, not
just hard. I had a guy used to work with,
great guy, loved him. I walked into the boss's office
and I said, I'm leaving. He said, what are you
talking about? What do you mean such and such is
still here. I go, well, that's a touching story. He's like, right,
well then used to I go, no, cause I did
three times. The work is him, and I'll show you
(03:46):
it all. Here's all my work, here's all what I'm
making on all my jobs. And I'm not getting penalized
because this guy's not efficient. This motherfucker dicks around and
socializes and talks and laughs. I don't do that. Every
photoshoot that we negotiate for me to do, they want
me for eight hours, you'd sooner see me on a
spaceship tonight. With Gail King going to the moon than
(04:07):
me on a photo shoot for eight hours. Okay, I'm
a four hour gal, but guess what, we're not jerking
around with lunch and pleasantries and for play and snack
time and dicking around. Now I get in there and
I get my work done and I get the fuck out,
and the whole crew appreciates it. They don't want to
(04:28):
dick around either. It's not like, what does everybody want
for Starbucks? I'm going your going much, shut up, I'm in.
Let's get the work done. Let's get the fuck out.
Everyone go live their lives and go to the beach.
So that's efficient. Other people are there for twelve hours.
I'm not that girl. Every minute counts. Time is literally money.
(04:48):
Use your time well, it is so valuable, and manage
it and manage other people. And managing other people also,
if done improperly, sucks time. And it's days, it's weeks,
it's months. It's the same way that like, if you
buy a latte every day for seven dollars, how much
is that over the course of a year. If you
waste twenty minutes every hour on bullshit with people, what
(05:09):
is that over the course of a year, have the
right people in the right seats. And if you want
to grow your business, you have to be knock down,
drag out. Okay, you could be like a startup small
entrepreneur person if you are busting out and your business
is starting to explode and blow up while some people
might not make it, because you can then employ hundreds
(05:32):
of people if you have an efficient business model where
you're working smarter and not just worrying about the one
person that you feel bad about. It's show business. It's
not show friends. Okay, it's not show friends. It's show business.
And it's all about the Benjamin's baby in business, and
it's all about charity and charity and the two do
not come together. So if you cut loose somebody who's
(05:55):
not performing and you're worried about, say their job, you'll
make hundreds of jobs. So it's not for the faint
of heart. Let me talk about chatter at work. I
(06:20):
don't know what your environment is. If it's remote, it
doesn't really matter, but it might matter on zooms. Okay,
I just want to tell you something. If you work
for someone really serious, they don't want chatter. They don't
want work chatter they'll let you know when they want
to speak about something and then extend the conversation. You'll
be out with them for a drink after work at
the Christmas party. Don't add extra information and chat, Oh
(06:43):
that's so nice. Where'd you get that? None of your
fa where'd you go? You know? How is your weekend?
Is almost pushing it too far. That's sometimes too much.
Like sometimes bosses that are fucking badass, they don't want
a lot of foreplay. If they're that type of person,
they'll chat. It's like match their energy. Ish. I would
voice text people my staff and then they would voice
(07:05):
text me back up, like yeah, no, that's a one
way street. Huh huh. I voice text you'll text me
bac why there's a reason why I'm doing it. But
this is not for me to listen to seven thousand
voice messages that are probably private in public. So there's
a double standard there, But it's the same thing, like
not everybody wants to be communicated with in the same
way that they're communicating. They might say you look cute,
(07:26):
they might say something, they might tell you these genes
are great. They don't necessarily want you to chime in
with a monologue about genes. Okay, serious business people have
a lot going on, they have a lot in their mind,
and they're not interested in workplace chatter. In addition gossip,
there is a person that was actually pretty good at
(07:47):
their job. I mean, they've had this many times. I've
had probably five of these people. But I have someone
right off the top of my head that was pretty
good at their job and they now are chomping at
the bit to work back here. My sources say, because
we're crushing it. I'm crushing it. And this is a
person who really wants to get back here to work here.
The shop is closed. Why because once someone leaves, the
other people tell you what their flaws were and what
(08:08):
they did. And my other LOYALTYA members have told me
this person was very gossipy, like to shit on me
to each other, like to shit on other people to
each other. Like. Workplace gossip is a poison. It is toxic.
Shut your fucking mouth, keep your head down, know talking
about anyone else, not even when a little bit prodded
(08:31):
by the boss, like there's a subtle way to say
I'm not really sure or perhaps or something. Because you
want to be the favorite child and you want to
say the thing about the other. Do not gossip, do
not talk bad about anybody. Okay, your boss, if they're
not a moron, they know what's going on overall. They
might ask you for a specific thing, and it's a
(08:51):
delicate balance because if someone is not performing and it's
bogging you down, then when asked, you're going to have
to find a diplomatic way to con because bosses also
are not watching closely every single nuanced thing, and they
might not know how you have a dynamic with someone else.
What that is. Is it toxic? Are they annoying? Like
(09:12):
you have to find the right balance to how you're
going to get that information across that is not being
a rat, that is not gossiping and is not trashing
another person. It is not easy. But your boss also
at the same time does not want you holding on
to the fact that you know this person either stole
or is bad or can't hang and can't do the job.
(09:32):
So you know, if you can land it in a
way that seems genuine for the boss and not self serving,
but it's not a joke, Like, these things are very serious,
and most bosses that are serious think that most people
don't work as hard as they should, and that no
one cares as much as the boss. So find the
balance for you. And that woman who started Good American
(09:54):
and I think skims she triggered people by saying that
people who are mentioning their work life balance to a
boss or a pink flag or a red flag. I
think she said. I don't disagree with her, like you
create your own work balance. I don't know what your
all your hours are. I know that I have a
business manager that we negotiate a salary for a person,
(10:14):
and that person knows how many hours it is. If
they're gonna be at work late today, I always say,
let me know so tomorrow you can balance it at
or I'm gonna be away or I'm gonna be away
four days stack the time. Then do hear? I'm not
sitting around paying attention to someone's entire schedule. I can
text someone at ten o'clock at night to have it
and I'll say, like, don't worry about this now, just
(10:35):
so it's like been sent or it's somewhere. But if
they get hooked in and start like writing me or
texting me, that's on them, Like I'm not unless it's
an emergency. I'm not asking them at eleven o'clock at
night to do something about my text. So I believe
that that woman. I don't have the bandwidth to literally
know what someone's yoga schedule is and when their baby's breastfeeding.
I don't have that bandwidth. I don't know about that.
(10:57):
Someone has to monitor and self regulate. This is about
self regulation. I'm a self regulator. I will be frenzied
and frazzled and frail and not doing well like I
haven't later, and then I will put myself in my bed.
I will turn on a television show and I will
force myself to go to sleep. I will go and
(11:18):
harden the paint on a bunch of events and a
bunch of things, and then I will lay in bed
for four days and get five massages and recover, not five,
but like one or two. Know thyself, know thy body.
But you have to self regulate. AH work ethic. People
don't change. You don't go backwards. You don't go back
(11:39):
and get back with your ex where it didn't work,
it was toxic, or you fired them for some reason.
So you don't go back and hire someone you fired
that it didn't work and you don't go back and
hire someone that quit because they weren't being loyal. But
now they see that you're doing well and they want
back in. Fuck them. That's your ex seeing you dating
a hawk eye and he wants you back. Fuck that
guy too, So none of that shit goes. You move forward.
(12:00):
We are going in one direction. It's candy Land. We're
not going back. We might go across to get to
the top faster, but you can trust and believe we're
not going backwards. Okay, it's not Candyland. You keep going.
And you also, you forgot, you've now glamorized them. You
forgot why their presence irritated you, why they were lazy,
why they worried about leaving work at four o'clock, because
(12:20):
they were more interested in boba than what you were doing.
Whatever it was, it happened for a reason. You move forward,
not backwards. Oh. Also, if you work from home but
occasionally are with your boss, don't you ever book an
appointment on that day. Don't you book an appointment or
anything that goes on on a day that you're in
(12:41):
person with your boss. If you're a work from home
People who come from my generation who are successful and
wealthy and worked their asses off seven days a week
without even thinking about it because they were happy to
have a job. Do not appreciate work from home people
on the very rare occasions that they're in person leaving
early immediately, now, immediately, fucking no, make your appointments on
(13:02):
your own time in those situations. If you work a
nine to five and you're going to a doctor, yes
you're not going on Sunday or Saturday to the doctor.
But you know that your boss. You think they don't
notice everything. They notice every move you make and every
step you take for the most part, and they energetically
also know who's working really hard and who's not. So
don't be the person that's not a team player and
(13:24):
lets the other people work harder than you. You know too,
who's working harder. You know whose load is heavier, whose
lift is heavier, and you be a team player. Your
boss notices things you don't know. Your boss knows. They
notice things you don't notice. It's in the way you write,
it's in the way you speak, it's in the way
you present a text an email. It's in your positivity,
it's in your place of yes, it's in your solving problems.
(13:47):
And if you ask for a salary number that is high,
you better be able to back that up, and you
better be able to do all of the things that
fall within that salary range. You don't just arbitrarily pick
a salary number and decide that's what you are unless
you have institutional knowledge and experience that backs that number up.
(14:07):
Like unless you're and I got it person, You're not
gonna need any help with anything within this job perview
because you know it all. Why, because you ask for
a lot of money. If you ask for a lot
of money, bosses don't mind spending money. Okay, most bosses
don't mind spending a lot of money, but they better
get value. They better get value, otherwise they'll resent you.
It's not different than a relationship. Buy her beautiful gifts,
(14:29):
spoil her, et cetera. Buyer the ames beags. She better
be respectful and thoughtful and grateful and doting, responsive and
reciprocate and cook dinner and go to the farmer's market
and give massages and do whatever it is. Okay, because
nobody gets out without paying the bill. You're welcome. Bye.
(15:00):
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