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September 24, 2020 41 min

As the Chief Marketing Officer of American Express, Elizabeth Rutledge has a rare superpower... she's an introvert. And the way she wields it is impressive! Learn how she harnesses the power of small, nimble teams (it has something to do with pizza!); how she's used her introversion to foster a culture of empathy and respect, and why she still draws inspiration from her stint as a 9th grade biology teacher. Plus, Elizabeth reveals how she empowered her teams to give small businesses across the country relief while leading American Express through the pandemic. 

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