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August 12, 2023 107 mins
August 12, 2023 (Episode 32)Rich talked about finding cool spots to visit using Google Maps and Instagram. On Google Maps, search “scenic spots” and on Instagram search for a city name and then hit Places, then the X to see spots where people are posting the most stories and photos.Rich also talked about using a parking app called SpotHero to secure a parking spot at the Taylor Swift concert. He also talked about how cool the LED bracelets they gave out were, from a company named Pixmob.Rich also wondered how to donate to the Maui relief efforts. This website has a good rundown of ways to help.Android phones can now alert users about AirTags nearby that might be stalking them. Explained in this video.Taya in Moorpark asks if there’s a good service to upload her recently scanned photos into. Rich recommends Google Photos.Debbie in Anaheim is wondering if there’s a way she can see what kinds of signals her neighbor with giant antennas on the roof is emitting. It’s messing with her Wi-Fi. Rich recommends checking out WiFi Analyzer apps to scan the area.Disney+ is raising prices again. Rich likes the rundown posted at Cord Cutter Weekly.Sal in Chicago asks how to block Spam calls on his phone. Rich recommends downloading the app for your carrier if it’s AT&T, Verizon or T-Mobile. Otherwise, enable scam call protection and Bixby Text Call in Phone Settings on Samsung devices and Pixel owners get call screening built in.Amazon is having a new day called Prime Big Deal Days in October. They’re also delivering some items without additional packaging so they might show up on your doorstep in their original box.Roland in Florida asks how to upgrade the RAM on his computer and if it’s worth it. Rich says to check out the system scanner on Crucial.com and if it’s inexpensive, it’s worth it.Rich talks about how restaurants are adding more fees and surcharges to bills so be on the lookout for them, you might already be paying for service charges before you sign for the bill. Fred sent along a

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Transcript

Episode Transcript

Available transcripts are automatically generated. Complete accuracy is not guaranteed.
Speaker 1 (00:00):
Disney is raising prices on its streaming service again. Well,
one wireless carrier has another sneaky feet. Android phones can
now alert you about air tags that are stalking you.
LG has a new wireless TV and you won't believe
the price tag. Plus your tech questions answered, What's going on?

(00:24):
I'm Rich Demiro and this is Rich on Tech. This
show where I talk about the tech stuff I think
you should know about. It's also the place where I
answer your questions about technology. I believe that tech should
be interesting, useful, and most importantly fun. Phone lines are
now open at triple eight Rich one oh one. That's

(00:46):
eight eight eight seven four to two four one zero one.
Give me a call if you have a question about technology.
Email is also open. Just go to Rich on tech
dot TV, hit the contact link and submit your message.
If you have feedback for the show, I'll get that
to get to that later in the show as well.

(01:09):
We've got some great guests this week. Doctor Chris Pearson
is going to join us. He is the founder and
CEO of Black Cloak. Black Hat and Defcon are happening
right now in Las Vegas. These are two of the
biggest annual hacking conferences. So Chris is going to talk
about what is being discussed, especially with AI on the

(01:30):
scene now because hacking is gonna get a little bit
easier because of AI.

Speaker 2 (01:34):
We'll talk about the implications of that.

Speaker 1 (01:35):
And then later if you're thinking about buying a TV,
Caleb Dennison, Editor at Large at Digital Trends, is going
to give us his picks for the best TVs for
your money. I know you don't want to spend a lot,
but you want to get a good set. That is
what Caleb is going to tell us. So we'll have
those guests later in the show. I do want to

(01:56):
say I am thinking about the people of Maui, and
our hearts are with them, our thoughts are with them.
It is just unthinkable what happened over there. And we
were just there as a family a couple of months ago,
and I was looking up some of the places that
we had gone in Lahina and it's really sad that

(02:19):
we ate at one of these places we like called
Cheeseburger and Paradise. I went there for my honeymoon and yeah,
I know, I took my wife to my newly went
to a burger place for our honeymoon. That was just
one of the places we went to, but that I
was sad to find out had burned down. And the
place we ate at for lunch there as well, really

(02:40):
cool old hotel. Kids were playing with the birds they had.
I can't remember the name of it, but it was
a really interesting menu. I had breakfast ramen there and
which was delicious, by the way, and that has also
burned down.

Speaker 2 (02:54):
And then the tree.

Speaker 1 (02:55):
There's this great old Banyan tree that I took a
picture of that was really really cool, over one hundred
years old. I'm told that that's still standing, but you know,
definitely burned and sinned and all that stuff. So just
unbelievable to think that a town like that, so old
and so steeped in history, something like this could happen.

(03:17):
So thoughts, And I will tell you, as a person
who you know would like to help financially, you know,
donate money, you feel good doing that. I'm actually confused
because I've seen so many places to donate online and
people sharing on their stories. It's actually like, where do
you put your money? Right, Like, if you want to donate,
I'm not really sure. I mean, I guess maybe like

(03:38):
Red Cross something like that. But there's so many different
places to donate, and so maybe I'll get some clarity
on that and figure out where to send that, because
I've been wanting to do that, but I just didn't
really know how.

Speaker 2 (03:52):
Let's see what else my mom is in town.

Speaker 1 (03:54):
So whenever you have family in town, you're always kind
of like it's almost like you're a visitor in your
own city. And so we've just been going NonStop, you know,
between work and trying to bring my mom out and
go out to places to eat and do and see,
and so that's been interesting.

Speaker 2 (04:10):
I've been running around kind of all over town.

Speaker 1 (04:12):
But I think it's pretty cool when people come to
town because you do act like a tourist in your
own city. And so, for instance, yesterday I had bookmarked
a place little subshop that wanted to try because I
read an article about it, and so we went to
that place. And I'm really favoring local places right now
over the chains, just because I feel like the world

(04:33):
of like restaurants has changed so much that I feel
like the small places are really putting their best foot
forward right now because they know that they need to survive,
and so you get a little bit better service a
little bit more friendly service, a little bit more personal service.
And so I've really enjoyed doing that, which is funny
because back when I was kind of grown up, I
always favored like big chains. I always love chains, and

(04:56):
now I'm kind of always like, no, is this place independent?

Speaker 2 (04:58):
Is it local? Is it small? Okay, let me go.
It doesn't have to be small per se.

Speaker 1 (05:03):
Anyway, So yesterday went to the subplace, and then after
the subplace, I was like, you know what, you know,
we were buy an airport, and I said, there's got
to be a place to watch the plane's land with
the kids by the airport. And so sure enough, we
pulled into this one parking lot that was near the
airport and it was totally not the right place, and
I was like, there's got to be a public like
observation area, and sure enough, I went on Google and

(05:25):
I just kind of zoomed in on the map, and
on Google Maps you can see there's like little camera
icons for places that are really scenic and cool and
that you should visit. So I think you should lean
on this because it's an easy way to find either
not just like Instagram photo ops, but also just like
cool sites in your area, and you don't have to
be in a main place. You could be anywhere. Right now,

(05:47):
I'm just scrolling the map and I'm seeing all these
little camera icons. But I was like, there's got to
be a way to search for these, and so I
figured it out. If you search for on Google Maps
scenic spots, it will give you all the scenic locations
in your area, and you can just pick one and
go to and it's almost guaranteed to be really fun

(06:07):
to check out with the kids or just by yourself
or whatever with family, friends, people in town. So that's
just one way that I kind of found these places.
The other one is this is kind of a secret thing.
That's if you're into Instagram. You go to Instagram and
you just search for like a city, like just search
for like Las Vegas, okay. And once you search for

(06:28):
Las Vegas, there's a tab called places, and you go
to places and then you look for Las Vegas. Okay,
there it is, and it will show you Las Vegas
on a map. But if you press the X next
to the name, now, all of a sudden, you get
all of the places in Las Vegas that are the
most popular with instagrammers and so you can literally see,

(06:49):
like in almost real time, the coolest places in any area.
And so you can even sort down by restaurants, cafes, sites, hotels, parks,
and bars. And so if you click sites or tap
sites now you can see all these things that people
go to. The Neon Museum, Let's see what else, The
Mob Museum, the World Market, Las Vegas Zipline, Las Vegas

(07:13):
Festival Grounds, Children's Discovery Museum. So it just kind of
a cool way again to kind of see where the
places are that people are taking pictures. And going to
Valley of Fire looks really cool, and so you know,
you still have to use your own judgment to kind
of figure this stuff out, but it's still just a
nice little way to check those things out.

Speaker 2 (07:33):
Let's see. Oh, another thing I wanted to tell you about.

Speaker 1 (07:35):
So we were back to school shopping and I think
I don't think I mentioned this last week, but we
were in a store getting sneakers from my kid, and
I just kind of scanned the sneakers just to see
if they were on sale anywhere else. And I use
Google lens to do that, and if you look on
your phone, if you use the Google app. Maybe I
mentioned this last week, I can't remember, but if you
look at the Google app on your phone, if there's

(07:57):
a little lens on the cerch like it looks like
a camera icon, you tap that and you just you
can either scan the barcode on the item, or you
just scan the item itself and it will bring up
all the places that that item is for sale, and
it might be on sale somewhere. Now, if you have
an Android phone, this is right on the search bar
on your home screen. Again, just click or tap the

(08:18):
little camera icon and Google Lens will just search across
the web for that product. And so, for instance, the
sneakers that we were buying my kid, no joke, they
were on sale somewhere else for thirty dollars less.

Speaker 2 (08:29):
And so I asked the guy at the place.

Speaker 1 (08:31):
I was like, hey, will you price match and he'said, yes,
as long as they're for sale locally. I said, well,
this is foot locker and you're you know whatever. It
was the sporting goods store, and they said, yeah, we'll
do that. So I say thirty bucks in literally two seconds,
just by scanning the item on my phone. And you
don't have to feel bad about doing this, obviously, if
somewhere else is selling the shoes for a cheaper price,

(08:51):
like they're still making money on this, so don't feel
bad doing it. I thought that was pretty cool. Oh yeah,
I also went to the Taylor Swift concert. I know,
I know, I'm not going to do my review of
the Taylor Swift concert. That's not this kind of show.
But I will tell you two things Techi related to
the show. First off, we were really debating whether we
should drive to the venue. And in Los Angeles it's

(09:13):
called Sofi Stadium. It's notoriously tough to get in and
out of whether you are driving, whether you're parking, because
there's no direct kind of like train Like I would
like rail service right to this stadium.

Speaker 2 (09:25):
It would make things really easy, but it's not.

Speaker 1 (09:27):
And so we were trying to decide if we should
drive or uber, and Uber at the end of the
night would just be a mess. People have horror stories
of waiting an hour two hours because, as you can imagine,
seventy thousand people all trying to get home at the
same time. Not so easy without a lot of public transportation.
So we ended up doing this app called spot Hero,
which I just bought a parking spot at a nearby school,

(09:50):
and it was super easy. You'd buy it from your phone,
you navigate right to the spot. We got in, we
got out. It was so easy. And again it's called
spot Hero. There's a lot of differ parking apps, but
you have to be careful because I actually had a
friend that was scammed by one of these parking apps
because she bought parking. People were reselling parking at the
location that wasn't real. So when she got there, she

(10:10):
went to scan the code and they're like, nah, this
doesn't work.

Speaker 2 (10:13):
You got to pay again.

Speaker 1 (10:14):
Now the good news is because you bought it through
an app, you can just kind of cancel that and
it worked out great for us. So spot Hero was
really nice. Finally, the other thing I wanted to talk
about was the LED bracelet. So if you've been to
a concert lately, they've got these bracelets that they hand
out at a lot of concerts that light up with
LED lights that you know, kind of changed color and

(10:35):
sync to the music and this and that, and so
Taylor's was really elaborate, like someone programmed these things really well,
Like at one point these things did a wave throughout
the entire audience and it was really really cool how
that worked. So I wrote down the name. It's called
pix mob and it's a little led light bracelet. It
was super, super cool and it kind of became part

(10:56):
of the show. If you've been to a concert back
in the day, they would, yeah, at one point you'd
hold up your lighter at the concert. This is like
that time's a billion because there are lighters or I
guess lights the entire time.

Speaker 2 (11:10):
So anyway, that was fun.

Speaker 1 (11:12):
I'm not a swiftye but definitely enjoyed the concert. My
wife really liked it and we had a good time.
All right, let's get some of your calls on the
show Triple eight rich one O one eight eight eight
seven four to two four one zero one. If you
have a question about technology, give me a call, or
you can go to the website rich on Tech dot
tv hit contact if you want to submit your question

(11:34):
that way. My name is Rich d'muro. You are listening
to rich on Tech. Welcome back to rich on Tech.
Rich DeMuro here talking technology with you. Earlier, I was
wondering about donating to help the people of Maui. Uh,
and I got Patrick said, Hey, Rich, I donated to

(11:55):
the Maui Foodbank dot org. And then I found a
list of cash donations for Maui fire victims. These are
some of the organizations accepting donations. By the way, if
you want to hop on the phones, triple eight rich
one oh one eight eight eight seven four to two
four one zero one. If you have a question about technology,

(12:16):
give me a call some of these. This is Honolulu
Civil Beat website. They have the main one. Okay, the
Maui Strong Fund is the main fund. It seems like
focusing on rapid response. Then you've got the Maui Food Bank,
Maui United Way, Salvation Army, Public Schools of Hawaii. Oh wow, Yeah,

(12:36):
they're going to help out through October. First with you
know some of the schools. We were walking in the
front street in Lahina and there was like a school
right there and we were wondering what happened to that school,
So clearly that was impacted. You've got a whole bunch
of them. So I'll link that up on the website
as well. In the show notes. If you have an
Android phone, by the way, you now have protection against

(12:56):
air tags trying to stalk you. Now this happens, but
you know It's one of these things where most of
the time it's probably just going to be a friend
or family member's AirTag or a coworker's air tag, but
it's nice to know that Android phones can now alert you. Natively,
they built this into the Google operating system, so it
is an update. You don't have to do anything to

(13:17):
get this. It's rolling out, which means your phone may
not have it immediately, but already I had a family
member get one of these notifications because I guess, you know,
my mom's been hanging out with us. She has an Android,
and I guess our keys have air tags, and so
when I wasn't there with them, it said, hey, do
you know that this air tag is kind of following you?
And so she got the alert. I said, oh, wow,

(13:38):
you're one of the first people to get that alert,
So screenshot it and let me talk about it. So
Google announced this feature during Google Io twenty twenty three,
that was a couple months ago. It is now rolling
out to Android phones Androids six point zero and up.
That's pretty much you know, any Android phone at this point.
It only works with air tags right now, but if
you want to check and see how this works, you

(14:00):
can go to settings on your Android phone Safety and
Emergency and then Unknown Tracker Alerts. So again, open settings
on your Android phone, scroll down to Safety and Emergency,
and then you'll see a new setting called unknown Tracker Alerts.
And inside this little Safety and Emergency there's a lot
of cool stuff like earthquake alerts and things like that. Now,

(14:21):
if it's not already toggled on, you can toggle allow
Alerts on. And then there's also the ability to do
a manual scan as well. So if you think there's
a rogue air tag around you, you can tap scan
now and it will only identify air tags that the
owner is not present for. So clearly there's a lot
of stuff going on in the background here, like you know,

(14:43):
a lot of like smarts, and so when you tap
that manual scan, it will only show you stuff that
doesn't have an owner. So if like someone left an
air tag at your house, it would probably show that one.
And it will also proactively detect air tags if an
owner is not nearby. Now won't do it immediately because
it wants to kind of see is this something that
you're on a train and this air tag is nearby,

(15:04):
or is it in your bag, and so you may
not get that notification immediately. Now Google is going to
have their own air tag or basically their own kind
of version of air tags very soon. There's gonna be
a lot of companies that do this stuff. So if
you have an Android phone, you can't use air tags
just yet with them, I don't think ever. But there

(15:25):
will be other companies that are rolling out air tag
style devices that work with Google's network that they're building.
It's called the Find My Device network. And if you
want to see all this stuff, by the way, I
made an Instagram video on Instagram at richon Tech. So again,
Android users now have that protection. Let's see Taya in

(15:46):
more parks, says hey, rich I recently scanned all my
family photos and converted them over to digital format. Do
you know of a software that will do facial recognition
and group like photos together as well as well as
identified duplicates? Tagging all the photos is time consuming. There's
got to be a better way. Well, Taya, congrats first

(16:08):
actually scanning in your family photos.

Speaker 2 (16:10):
I did this a while ago.

Speaker 1 (16:12):
I still have a bunch of my mom's garage I'd
like to tackle, but I did a bunch of this
and it's really fun to kind of bring these back
to life. What I recommend is putting them into Google Photos.
And I know it sounds simple, but I find that
it is the most powerful way to slice and dice
these pictures. What it's gonna do, it's gonna identify all
the people in your pictures, even in the videos. So

(16:34):
if you have a picture of video with like grandma
and grandpa and it back from you know, back in
the day, it will find them in the video, and
all the people at your kid's birthday parties and things
like that, and it will put them as a face,
and so you can find them in the videos that
you upload as well, grouping like photos together. It doesn't
necessarily do that, but sometimes in the Google Memories it

(16:57):
will say similar shots and you can see those as
well as identified duplicates. This is something that I wish
Google Photos did, but it does not identify duplicates.

Speaker 2 (17:06):
That is the biggest downside. Google.

Speaker 1 (17:08):
You've got the AI, you've got the smarts, Please identify
the duplicates, all right, give me a call if you
have a question. Triple eight rich one o one eight
eight eight seven four to two four to one zero one.
This is rich on Tech. Welcome back to rich On Tech.
Rich Demiro here hanging out with you, talking technology at

(17:30):
Triple eight Rich one oh one eight eight eight seven
four to two four one zero one. Another tweet about
Let's see what was it? An email from Margie about Maui.
She said, don't forget the firefighters. Yes, firefighters, Uh, very
much working hard. I think the Maui Strong Fund would

(17:50):
cover that. That seems to be the main one to
go to. Uh, let's go to Nancy. Nancy is in Anaheim. Nancy,
you're on with Rich.

Speaker 3 (17:59):
Hi.

Speaker 4 (18:00):
Rich, Hey, I have a question for you. I believe
there is a person sending a very strong signal that
blocks out my WiFi, my phone, my cell phone.

Speaker 3 (18:09):
Even if I don't use.

Speaker 4 (18:11):
AT and T, I use Wi Fi calling, It goes
on and off. Is there any piece of equipment that
would monitor a signal, a very strong signal or something
and otherwise I could get some more information. The person
has enormous amount of antennas on their place and has

(18:31):
issues doing things not so good before. So is there
any piece of the equipment I can buy that could.

Speaker 1 (18:37):
Monitor sounds like a neighbor that's This is more than
just the antennas that's happening here.

Speaker 4 (18:46):
Yes, And to be honest with you, there's a history
of this with the SEC, and I'm just trying to
get more information.

Speaker 5 (18:55):
I know.

Speaker 4 (18:55):
It's pretty bad. You know, it's just impossible. I can't
down want, I can't do anything.

Speaker 2 (19:02):
That's one of these houses.

Speaker 4 (19:03):
I've had the phone company out, that's the problem.

Speaker 1 (19:05):
Yeah, it's one of these houses that has a lot
of antennas on it that like you don't really understand
what they're what they're doing, like, what are they doing
their own broadcast station?

Speaker 2 (19:13):
Like, what's happening here?

Speaker 6 (19:14):
Probably?

Speaker 3 (19:15):
Probably? Probably?

Speaker 1 (19:17):
Well, okay, so I think have you talked to neighbors?
Are they having issues with their WiFi?

Speaker 4 (19:23):
It's not necessarily, but if they're in the same direct
task as my house, they are.

Speaker 2 (19:31):
Okay. And what type of Wi Fi router are you using?

Speaker 5 (19:36):
Oh?

Speaker 3 (19:36):
Gee, I don't know.

Speaker 2 (19:38):
Is it from it? Is it from your cable company?

Speaker 4 (19:42):
I have it from the phone company, okay, from AT
and T, And then I also try Wi fi calling.
But when one goes out, they all go out and
I have to reconnect, and that it goes out and reconnect.
I mean this happens fifty seventy five times a day.

Speaker 1 (19:56):
Oh my gosh, wow, I know that's frustrating an insane. Well,
I mean, I'm sure there are devices that can measure
signals that are being omitted, but they're probably not consumer
devices number one. You know, it's and I don't know
the level of what this person is putting out. I mean,
I'm sure if they're doing something that is have you

(20:17):
talked to.

Speaker 2 (20:18):
Them in person?

Speaker 4 (20:19):
They deny it?

Speaker 2 (20:21):
They well, I mean, can't you see the antennas?

Speaker 7 (20:24):
Oh god?

Speaker 1 (20:24):
Yeah, okay, Well, I mean do you have an Android
or an iPhone?

Speaker 4 (20:30):
An Android?

Speaker 2 (20:30):
Okay?

Speaker 1 (20:31):
So, and on Android it is a little bit easier
because there are some apps called Wi Fi analyzers that
will provide something.

Speaker 4 (20:39):
Yeah, okay, wi Fi analyzers.

Speaker 1 (20:42):
Okay, So if you go into the Google Play Store
on your phone, you know that's where you download your apps, right,
So if you type in wi Fi analyzer, you should
find a list of apps that will scan for net
wi Fi signals. Now, keep in mind, this is only
going to work with Wi Fi signals, and so it's

(21:03):
you know it, but it could give you an idea
if you see that one of the signals is like
super duper powered versus the rest of them. That may
give you an idea of what they're doing. Now, the
other thing is you may see the channel that they
are broadcasting on, and so you may want to steer
clear of that channel. So most of the modern routers

(21:24):
out there will automatically find a clear channel for your
signal to go through that doesn't kind of overlap with
your neighbors. But you know, it may just be a
good thing to kind of look at this information and see.

Speaker 4 (21:37):
Oh, thank you so much, because I do know sometimes
I look at my bone for the nearest tower things,
ye know, that house or you know close, So I
think the signal is too strong and it's blocking mind.
But I'm not a tech person.

Speaker 1 (21:52):
Yeah, that's that's frustrating because I've you know, I don't
know if they would have a Wi Fi signal that
strong that would really interfere with yours. But it could
be that maybe they're just broadcasting on the same channel
that your router's on, and that could be a problem.
So also I would just check, so okay, just to
complete this, I would say, download the Wi Fi analyzer,
See the signal that's the strongest, See what channel that

(22:16):
signal is on. And then you'll see your WiFi as
well on there, and so whatever your network is called,
look for that Wi Fi in the list and then
see if that's on the same channel or a nearby channel,
and then maybe if that's the case, you want to
change the channel that your WiFi is on. You can
do that by going into the settings on your router.
I know you said you're not a tech person. She
may have to enlist the help of a nearby techie

(22:38):
to help you do that. But yes, exactly like any
kid that has been on TikTok for half their life
will be able to figure out how to do this,
you know.

Speaker 2 (22:50):
But that's what I would recommend.

Speaker 1 (22:51):
And otherwise, I think you've got a bigger issue going
on here with your neighbor, Nancy. And I'm sorry to
hear that, because you know what, we get to pick
the neighborhood we live in some times, but we don't
necessarily get to pick our neighbors. And we all have
that neighbor on our street that's just a little bit
out there, and so I understand that, but hopefully you
can figure out maybe maybe you'll get some clues with

(23:12):
the Wi Fi analyzer.

Speaker 2 (23:14):
Nancy.

Speaker 1 (23:15):
Thanks so much for calling today from Anaheim. Speaking of Anaheim,
home of Disney. By the way, phone lines are open.
Triple eight rich one oh one eight eight eight seven
four to two four one zero one. Let's see speaking
of Disney here, Disney Streaming service going up again, raising prices.

Speaker 2 (23:38):
Now.

Speaker 1 (23:39):
I have said over and over the free ride is over.
We have been on this cho choo train of awesome
pricing for streaming services for too many years now, and
everyone it's just like waking up, like one by one,
they all just woke up. I'm trying to think what
was the first. I think Netflix was the first to
raise prices, and all the other people said, oh, if

(24:00):
Netflix is doing it, I can do it because they're
kind of like the king of streaming and if they
can get away with it, we can. And so all
of these services have slowly but surely been raising prices. Anyway,
Disney Disney Plus will be raising prices in October. They're
launching a new bundle called the Duo Premium. This pairs

(24:21):
Disney Plus and Hulu without ads for nineteen ninety nine
a month. And you may say, rich, I'm already paying
nineteen nine ninety a month. That doesn't sound like a
price hike. Well, guess what you're getting ESPN Plus bundled
in that twenty dollars currently, that will not be bundled anymore.
If you have that bundle, that will be going up
to twenty five dollars a month. So what do they
want you to do? They want you to say, well,

(24:42):
I don't watch ESPN that much. Let me let me
go down to that twenty dollars. It's the same price
I'm paying, and now you've lost one third of your services.

Speaker 2 (24:50):
So it is a price hike. Let's see what else.

Speaker 1 (24:53):
By the way, our friend of the show, Jared Newman,
who writes Cord Cutter Weekly, had a great rundown. He
put all of the different prices in order. So Disney
Plus with ads not changing, that's eight bucks a month,
Disney Plus ad free going up from eleven to fourteen,
Hulu with ads going from eight, no change, that's staying
the same, Hulu ad Free going from fifteen to eighteen.

(25:14):
So again, the trend we're seeing with all of these
streaming services, if you are the kind of person that
likes that premium experience without ads, you're going to be
paying more. Most of these services are keeping the ad
free or the sorry the service with ads at a
lower price. But then again, you have ads that are
subsidizing your costs. So Disney plus the latest to raise prices,

(25:38):
and it's not fun, not fun if you are a
consumer and you have a couple of these services. I
have decided that I may end up just canceling all
of my services and just go back to buying a movie,
like renting a movie for six dollars when I want to.
I'm just going to kind of see how much I spend,
Like I think I spend like fifty bucks a month.

(25:59):
That's I think movies a month I can rent at
five bucks apiece. Maybe that's just easier.

Speaker 2 (26:04):
All right. Coming up on the show, we've got a
couple of great guests.

Speaker 1 (26:07):
Doctor Chris Pearson, founder and CEO of Black Cloak, is
going to talk to us about the hacking conferences going
on in Las Vegas, and later in the show, if
you're thinking about buying a TV, Caleb Dennison is going
to join us. He's going to talk about the best
TVs for your money, plus your calls at Triple eight
rich one oh one eight eight eight seven four to
two four one zero one. Welcome back to Rich on Tech.

(26:35):
Rich DeMuro here hanging out with you talking technology at Triple.

Speaker 2 (26:41):
A Rich one oh one.

Speaker 1 (26:43):
That's eight eight eight seven four to two, four to
one zero one. You can find me on social media.
I am at rich on Tech on all the major
platforms Instagram, Facebook, x formerly, Twitter, and threads, so you
can find me there. Salas in Chicago, Salas on with Rich.

Speaker 2 (27:04):
What's up?

Speaker 8 (27:06):
Hi, Rich?

Speaker 1 (27:06):
How are you?

Speaker 2 (27:07):
I'm doing great? How are you?

Speaker 9 (27:09):
I'm doing good? I have a question. I'm getting bombarded
with the spam phone calls on an iPhone, okay, and
I don't know what else to do. I know, I
think a few shows ago you had talked about something
that was an app. I don't mind paying a few
dollars for an app, but it's just getting worse and worse.
And I figured i'd give you a call and asked
the expert, what can I do? What do you recommend?

Speaker 2 (27:31):
Okay, Well, so I know this.

Speaker 1 (27:34):
I feel like these things come and go in waves,
and so it's tough to kind of nail down why
you're getting so many right now?

Speaker 2 (27:40):
Has this always been happening or is this a recent thing?

Speaker 5 (27:44):
Now?

Speaker 9 (27:44):
It just started because I filled out a few applications
and stuff. Yeah, I'm retired, so I've been looking for
some sidework and you know, all these apps ask you
to put your phone number. And then yesterday I was like, oh,
I think I made a mistake.

Speaker 2 (27:58):
Yeah, but I called Rich exactly.

Speaker 1 (28:00):
And that's what happens is usually you're putting in some
sort of personal information and they're just sharing it.

Speaker 2 (28:05):
And it's funny.

Speaker 1 (28:06):
My wife was filling out a form today my kid's
going to like a birthday party, and it was just
asking for everything, you know, data, birth their data, birth
her data, birth her driver's license, upload her licenses. Why
do they need this to go to a birthday party?
I mean, these companies, they will try to get as
much information out of us as possible because it's in
their best interest. So I always just fake every answer anyway. Okay,

(28:30):
so what cellular carrier do you have? Okay, so all
of the main cellular carriers have their own call filtering apps.
So Verizons, for instance, is called call filter and so
you can download that app for free. They maintain it
and it is you know, kind of piggybacking on their

(28:52):
network and some smarts that they have to help block
some of these calls. So that would be my first
kind of suggestion is whether you have T Mobile, AT
and T or Verizon, I would download the carrier specific
app that you have and see if that helps. Now,
the iPhone is a little bit tricky in the architecture
because these apps can only do so much. The call

(29:15):
list to block actually has to be downloaded. They can
only download so much. But by downloading Verizons they can
do some of this at the network level. But that's
what I'd recommend is downloading Verizon call Filter. That may
or may not work, and it's free to get the
basic version, and they may try to upsell you to

(29:35):
get call Filter Plus, which is like four dollars a month.
Let's see what does call Filter Plus do. It gives
you caller idea on every phone number, not just the
spam numbers. You can do your own personal block list
and different things. So if you feel like you want
to pay four dollars a month, I personally don't, but
you know that's an option to you on AT and
T if you've got that. Let's see, let's see they've

(29:59):
got this spam. I've got to remember which one this was. Oh,
it's called active Armor or sorry, call Protect is theirs.
So if you look up on AT and T you
can download call protect and that's there.

Speaker 2 (30:13):
Let's see they change this. Okay, so active.

Speaker 1 (30:15):
Armor is a free Oh yeah, okay, so it is
called active Armour app. So if you have AT and
T you can download active Armor. And then if you've
got T Mobile, they have their own spam blocker. It's
called scam Shield and so you can download that. Now
that's if you have one of the big main carriers.
If you don't have one of those carriers, you can

(30:37):
look into something that's a little bit more high powered.
To of the apps that are very popular. Robokiller is
an app that I've actually interviewed them. They do a
lot of stuff when it comes to research and trying
to figure out where these spam calls are coming from.
And the thing about these apps is that you may

(30:57):
have to forward your calls to these apps them to
do the best service. So it's not ideal, I don't
think personally as the setup, but robokiller does that. And
then the other one is called true Caller. Now True
Caller is very popular as well. Some people think that
when you sign up for true caller. You're actually handing

(31:20):
through your phone number in the hands of people that
may then use it to spam you. So that is
something to keep in mind, because you do have to
register with your phone number. I have this on my phone,
I have my phone registered with it.

Speaker 2 (31:33):
It seems to be fine, but.

Speaker 1 (31:35):
Again, these are all things to keep in mind, especially
if you just go to the app store, you download
a call protection app and you just start putting in
your phone number there. Not all of these apps are
created equal, and so they may actually use that information
against you at some point. So the other thing is
if if you're on a Pixel phone, they have a
really good level of call filtering built in. And if

(31:58):
you're on a Samsung phone, they've actually got a really
cool feature now too that Pixel has had for a
long time, but they just added it to Samsung which
actually lets you screen your call with Bixby, So you
can actually have Bixby pick up the phone and say, hey,
why are you calling me, and then the person on
the other end can say what they're you know, oh,

(32:18):
I'm trying to get a hold of Rich and then
you'll see that pop up on your screen. And this
is actually happening on the iPhone too with iOS seventeen.
So sal long answer, short answer is that things are
getting better, but I think this call screening is probably
going to be the best way for most people to
to kind of screen this stuff. Now I'm looking at
my Samsung right here, and I actually have caller ID

(32:40):
and spam protection turned off. So if you have a
Samsung phone, go into the phone app and then tap
in the upper right hand corner. There's three dots and
it says settings and see if your caller ID in
spam protection is turned on or off. So I'm going
to turn that on. It's actually provided by a company
called Haya, and then you of an next level that's

(33:01):
just for caller ID and then you can block spam
and spam call. So clearly that is not turned on
by default on a Samsung phone, so if you want
that extra level of protection, it is built in. The
other feature to play with if you have it available,
is called Bixby Text Call, and this is so cool
because Bixby can actually answer your phone and say, hey,

(33:21):
why are you calling, and what the person says will
be transcribed in real time on your phone screen, so
then you can decide if you want to actually answer
that phone call in real time and on the same
on the pixel that's available as well. iPhone again is
going to be getting that feature with iOS seventeen.

Speaker 2 (33:38):
So things are getting better.

Speaker 1 (33:40):
Sal But in the meantime, maybe download the Verizon Call
Filter app and start with that and see how it works.

Speaker 2 (33:46):
All right, let's talk Amazon for a moment.

Speaker 1 (33:49):
Amazon is having another Prime It's not Prime Day, It's
called Prime Big Deal Days. I know, confusing. This is
a new sale that they are launching in October. This October,
We're bringing an exclusive shopping event to Prime members called
Prime Big Deal Days. I'm excited for Prime members to

(34:11):
discover some of Amazon's best deals of this season across
nineteen countries including the US. Will share more details as
we get closer to the event. I can't wait to
give our Prime members access to exclusive early savings. What
is up with Amazon and all these Prime Days? How
many Prime Days do we need a year? It started
out with one day, Now we're up to two days,
and now we're up to two Prime Days and a

(34:31):
Prime Big Deal Days. And I guess they're just trying
to get a leg up on the whole holiday shopping season,
which really kicks off on Thanksgiving these days, so this
is a month before Thanksgiving. They haven't said exactly what
day it is, but again October. If you're holding out
for something that you've been wanting to watch on Amazon

(34:52):
to buy, maybe you just wait a couple more months
until October because there will be prime big deal days
happening there. My thing with Amazon, I just put everything
in the in the saved cart and just you know,
kind of when it goes on sale, I will buy it.
And by the way, if you get something from Amazon
on your doorstep, like a blender and there's no box,
don't wonder like look around, be like wait, what just

(35:13):
happened here. Amazon is now trying to deliver items without packaging,
so TVs and blenders are arriving their original boxes. According
to the Wall Street Journal, the change is part of
Amazon's efforts to make its delivery process more efficient and
environmentally friendly. And you know, people kind of like it
because they're like, oh, that's cool, I get my stuff
and there's less waste. About eleven percent of deliveries now

(35:35):
come with no box. So now you know, if you
get something on your doorstep, there's no box from Amazon.

Speaker 2 (35:41):
Someone money, your neighbors didn't open it up.

Speaker 1 (35:43):
That's just how they're delivering it. Eight A eight rich
one oh one. You are listening to rich on Tech.
Welcome back to rich on Tech. Rich DeMuro here hanging
out with you, talking technology. This is the show where
I talk about the tech stuff I think you should
know about. It's also the place where I answer your
questions about tech, and boy do you ask a lot

(36:06):
of questions. I think my inbox is so filled it is.
It's become. I don't want to say that I can't
handle it anymore, but it is wild and I love
it because you know, it goes to show that a
we're reaching a lot of you, and I think that
the show is resonating.

Speaker 2 (36:25):
So I do like that.

Speaker 1 (36:27):
But I just feel bad because I can't respond to
every single email individually in real time. And so just
know that if you email me, I do my best
to answer the questions that I see over and over
or the questions I can quickly answer, but if they're
more in depth, sometimes it just takes a little longer
or I have to address them on the show. So
the best way is to call at Triple eight. Rich

(36:48):
one oh one eight eight eight seven four to two,
four to one zero one, And of course you can
always submit your question on the website rich on tech
dot tv the contact button and on the website there's
a lot there. There's all of the previous shows. You
can listen to them as a podcast. There's also the
TV segments that I do, so you can watch those

(37:11):
on YouTube or you can link to the actual site
and see the different things that I mentioned, because I
do a lot for TV as well. So thanks for
checking out the website rich on tech dot TV. All right,
let's kick off this hour with Roland. Roland is in
Hillsboro Beach, Florida. Welcome to the show.

Speaker 2 (37:32):
Rich A pleasure talking to you, y, thanks for calling.

Speaker 3 (37:35):
I bought a Dell last year. It came with an
eighth and a four gig memory the deltas will hold
to thirty Two's My question is if I take the
four out and put in a single thirty two, will
that work? Will I see an improvement?

Speaker 8 (37:52):
And where huh.

Speaker 1 (37:54):
Are you, my friend, Frank, Because we were literally just
talking about this the other day, so that Frank, okay,
we were literally just discussing this because it's been a
while since I have upgraded any sort of RAM on
my computer.

Speaker 2 (38:08):
But I used to do this a lot.

Speaker 1 (38:10):
Nowadays a lot of the systems are sort of soldered
onto the machine, so it's tougher and tougher to upgrade them.
This is this a desktop computer or a laptop?

Speaker 2 (38:21):
Okay?

Speaker 1 (38:21):
And they said that you can put in up to
thirty two gigs two thirty two okay, And you're asking
if you can leave the four there, but then put
in a thirty.

Speaker 3 (38:30):
Two, take out the four and put it in thirty two.
It came with an eight and a four.

Speaker 2 (38:37):
Oh, and you just want to consolidate into one.

Speaker 3 (38:40):
Well, can I leave the eight in? And thought it
from a twelve to forty?

Speaker 2 (38:45):
It all depends. It depends on the computer.

Speaker 1 (38:47):
So I'm trying to remember back in the days when
I used to do this, and I remember that a
lot of times it had to be mirrored like the
same amount, so you couldn't necessarily have like a two
and then an eight or something like that. So the
best way have you heard of the website crucial dot
com I have Okay, have you tried their system scanner?

Speaker 2 (39:07):
Okay?

Speaker 1 (39:08):
So they've got this great tool that you can download
and it will scan your system and tell you exactly
what you're able to do. And so it will tell
you the memory slots that you have, what you currently
have in there, and the different configurations you're allowed to
put in there. And so it's super easy. I've used

(39:29):
this in the past, and that is the best way
to figure this out because you don't have to open
up your computer.

Speaker 2 (39:35):
You don't have to guess.

Speaker 1 (39:36):
You can just go on here and it will tell
you the combination that you can use.

Speaker 3 (39:40):
And if you don't do video editing or games, is
it really worthwhile to improve the rams sufficiently?

Speaker 2 (39:49):
I think?

Speaker 1 (39:50):
So, what do you have right now? You have a
what'd you say, A four and an eight? Yeah, so
you've got twelve if you put in I mean thirty
two gigs these days? Is I mean the cost of it?
Have you priced the cost of this?

Speaker 3 (40:01):
Which is my next question. There's several manufacturers that will
sell it for a third that Dell wants.

Speaker 2 (40:07):
Your thoughts, Oh, yeah, don't don't. You don't need to
get it from Dell.

Speaker 1 (40:10):
You can definitely get it from Crucial or I would
just get it from Crucial dot com. Where you redo this,
they'll they'll have a better price for sure, and you
know it's just a better way to do it. You
can even you can even cross reference. If you take
the code that they give you from Crucial, just pop
that into Amazon. They may sell it there as well,

(40:30):
the same exact memory module for even cheaper or just
easier because you already have your Amazon information in there.
So I think you can do that, and I think
I think it's worth it. I mean, it's it's a
very it's so inexpensive. I mean, let's see what thirty two. Oh,
by the way, it I'll tell you the type of
memory you need as well. But I mean you're looking
at thirty two gigs. Now, this is a thirty two

(40:52):
gig set is two by sixteen. That's sixty three bucks.
I mean for sixty five bucks to upgrade my computer,
I would say that's a done deal. And you're going
to notice that programs are gonna run faster, especially when
you're on the internet. If you're using Chrome especially, that's
a memory hog. All of these programs that you're using,
even if you're not editing video, it'll just run faster

(41:15):
and smoother. And your computer, I think, is going to
be better. Now if this was back in the day,
like a three hundred dollars decision, I'd probably say if
you're just surfing the web, you probably don't need it.
But at this point, because it's a sixty five dollars
decision and it's an easy upgrade and it keeps his
computer running nice, I think that's definitely something you want
to do. So again, yeah, Crucial dot com is the
way to go. Check it out and enjoy the faster computer.

(41:39):
I would also when you do this after you get
your computer upgraded, and obviously take the precautions. You know
with static electricity when you're opening up your computer, just
be very careful with that. You know, you've got to
tap your hand onto something that's metal to like discharge
all any static you might have. Just make sure you
follow those directions because, believe me, I have fried computers
in the past. It's not fun. So definitely take those precautions.

(42:03):
Do it, and I think you'll like that upgrade. Thanks
for calling Roland, appreciate it. Let's see, I noticed something
sneaky going on in restaurants, and I talked to you
earlier about how I've been frequenting like local places, but
I've noticed a trend. And this has to do with
the technology that these local restaurants are now putting in

(42:25):
their systems because a lot of these restaurants they used
to have kind of like older systems. Now a lot
of these restaurant companies are selling them on newer POS
systems point of sale. That POS means something else, but
we're talking about point of sale here, and so these
systems that they're selling them are more high tech and
the whole point and I'm assuming that some of the

(42:46):
sales techniques that these companies use is saying, we can
boost your revenue because we can increase your sales. And
if you've noticed these different these different restaurants are now
using those handheld point of sale systems or they have
touch screens where you're ordering stuff or online ordering. But
I've noticed inside restaurants there's something interesting going on. And

(43:08):
this could be a Los Angeles thing, but it could
also be happening in other cities. So I want you
to be aware of this. If you notice on your bill,
more and more restaurants are adding fees and surcharges onto
your bills. Okay, and you know obviously, and I just
want to make this very clear. I am one hundred
percent all about taking care of your server, your weight, staff,

(43:30):
everyone who helps you in a restaurant. If they're doing
something for you, you should take care of them.

Speaker 2 (43:35):
Okay.

Speaker 1 (43:35):
Because if you're in a place to eat at a
restaurant and someone's helping you out, believe me, you take
care of them.

Speaker 2 (43:39):
Okay.

Speaker 1 (43:40):
So I'm not trying to cheap out on tips or
anything like that. Okay, what I'm saying is sometimes you
could get tricked and you have to be careful, because
I've noticed this at several restaurants where even if you're
a smaller party of four people, five people, whatever, they're
now including tips inside the actual bill and it's a items.

(44:00):
So you're going through your bill hamburger, cheeseburger, french fries,
service charge eighteen percent. Now, if you are the kind
of person that when you get your bill at the
table and you just hand them your credit card, which
by the way, I don't recommend doing, because I think
that you should look and make sure everything's right on
your bill. When that then second receipt comes back to you,
that secondary receipt, what does it do. It just shows

(44:23):
the transaction amount. Okay, eighty five bucks, and you think, Okay,
that's how much I just paid for dinner. But what
you don't realize if you're not looking at that original bill,
is that it may include that service charge already in there.
And then I've noticed, like on this receipt I have
right in front of me here it says ad tips.
And this was a bill where it was already included.

(44:44):
And then it says ad tips eighteen percent, twenty one percent,
twenty five percent, and custom tips. And this one really
kind of this one perplexed me because I said, wait
a second, I thought that it said service charge included.
So when in doubt, you can ask the server and say, hey,
you know, what's the deal do you get these? So,
like last night, I got another bill and on this
bill it said add one admin fee, which I've never

(45:08):
seen before at a restaurant. Now, this was for my
kid's birthday party, so maybe that was an admin fee
for the party, I don't know. And then it said
one service charge and it doesn't even tell me how
much the percentages of that service charge it's on there
for the charge and so, and then when I got
my regular bill, it said, you know, ad a tip
and so I actually in this case, asked the server.

(45:29):
I said, hey, do you get that service fee? And
they said, well, we all split it, and so I
was like, well what does that mean. She's like, well,
you know, some of the cooks get it, the runners
I get some. And I said, okay, well, so shall
I be giving you more? She's like, no, no, it's fine.
What was on there, But I'm just letting you know
now I gave a little bit more. But my point
is just be aware of these extra fees and went

(45:49):
in doubt, feel free to ask because they are confusing,
and restaurants are just putting all kinds of different things
on your bill. I've seen healthcare surve charges. I've seen
cost of doing business in California surcharges. I'm not kidding.
Order a pizza from a like a chain, literally a
nationwide chain, and it says the cost of doing business
in California is so high that we we charge you

(46:13):
five dollars and forty nine cents just on top of
your entire you know, pizza fee.

Speaker 2 (46:17):
And so just be aware of these things.

Speaker 1 (46:19):
I think some of them are junkie fees, I really do,
but and I think some of them are a result
of these systems that they're using just make it easier
for them to add fees. So just be aware and
at the end of the day again take care of
people who are waiting on you. But you know, just
be aware of not over doing things if you're you know,
if you're already paying for it. All right, Triple eight

(46:40):
rich one oh one eight eight eight seven four to
two four one zero one. Hop on the phone if
you have a question or comment about technology. Coming up,
we'll talk hacking and AI and more of your calls
and emails coming up right here on rich on Tech.
Welcome back to rich on Tech. Rich DeMuro here talking

(47:04):
technology at Triple eight Rich one one eight eight eight seven.

Speaker 2 (47:08):
Four two four to one zero one on.

Speaker 1 (47:11):
The web at Richontech dot TV. Joseph is in Santa Barbara. Joseph,
you're on with Rich.

Speaker 5 (47:20):
Hey, Rich, thanks for taking my call.

Speaker 2 (47:22):
Absolutely, what's going on?

Speaker 8 (47:24):
Hey?

Speaker 5 (47:24):
I have an Apple account that I put my new
phone number on probably about six months ago, and apparently
somebody else had this number before me that also had
an Apple account and they have that number listed as
their number. So any any message that goes through an

(47:50):
Apple computer or phone goes to them, not me.

Speaker 2 (47:59):
Okay that before?

Speaker 1 (48:00):
Yes, so okay, are you talking like I? Messages basically
are being delivered.

Speaker 5 (48:05):
To that oh yeah whatever whatever the message route for
the Apple.

Speaker 2 (48:09):
Okay.

Speaker 5 (48:10):
So I tried calling Apple and they, you know, they
have a really funky system.

Speaker 2 (48:17):
Yeah.

Speaker 5 (48:17):
Well, and when he doesn't even know what to do, Yeah, it's.

Speaker 2 (48:21):
Kind of odd.

Speaker 1 (48:22):
So first thing I would do is check inside your
iPhone settings under messages and when you go in there,
where does it say you can send and receive messages from?
Does it say anything about it? Does it have two
numbers listed or just the one number?

Speaker 5 (48:38):
Well, if I check us out, if I go on
my my MacBook Air, the messages will come there to
right under other messages, but but they'll also go to
the person that used to have the number. And I
tried talking to the person, you know, I called uh

(49:01):
or I just wrote them a message on my Mac
and they got it, and I tried to tell them
the situation, but it thought it was some kind of
weirdo and they hung up.

Speaker 1 (49:15):
Have have you gone into the find my app on
your phone under devices and see if this person's device
is showing up under your account?

Speaker 5 (49:26):
Uh? I think I did something like that, and I
couldn't find it. It's it just it showed when I
call it. When I dial that number on my macair,
I can reach them. They'll pick up because it's still
listed as their number on their account on their Mac account.

Speaker 2 (49:51):
Okay, yeah, because it's it's okay.

Speaker 5 (49:53):
So that's you know, that's a total security.

Speaker 2 (49:57):
When did you get this phone number?

Speaker 5 (49:59):
I've had it like two years and.

Speaker 2 (50:01):
This has been going on for two years.

Speaker 5 (50:03):
No, I just I just recently, you know, about six
months ago. I gotta you know, I went from Android to.

Speaker 2 (50:09):
Mac phone and okay, so that's fine, that's what I.

Speaker 5 (50:13):
Found out that was happening, okay. You know. And my brother,
you know, he's an Apple user, so he was wondering
why I wasn't getting my messages, and I'm going, I
don't know, you know, okay, and he finally figured it out,
you know, and he, you know, he worked for Steve
jobs right hand man for like twenty years, and he
doesn't know what the problem is.

Speaker 2 (50:34):
That's wild. Okay.

Speaker 1 (50:36):
Well, a couple of things that I would do to
alleviate this situation.

Speaker 2 (50:40):
Number.

Speaker 1 (50:40):
The first thing I would do is stop using I
message because what's happening is I message uses your phone
number as a way to route your messages to different devices,
and so if it's you know, it's your iPhone, it's
your Mac computer. But also if this person is on
your account, and a lot of a lot of times
this happens, by the way, with families, what they do

(51:02):
is they give their kid a phone and they say, oh,
I don't want to get my kid their own iTunes,
Apple ID, and so I will just I'll just sign
in with mine and next thing you know, the kid
is getting all of the parents' I messages on their device.
And this actually happens in my house.

Speaker 5 (51:19):
Yeah, it's happening on my on my Netflix now too
with my mom's account.

Speaker 1 (51:24):
Well they'll they'll crack down on that pretty soon. My
mom had to get off my Netflix account.

Speaker 5 (51:29):
Because I mean it says you could put that you
can have three different you know, accounts on one thing,
and I have figured out how to not have my
own account on there.

Speaker 1 (51:43):
You know, well, if they're not charging you for it,
don't worry about it.

Speaker 2 (51:46):
Okay.

Speaker 1 (51:46):
So so Joseph, the thing, there's a couple of places
I would look for this because you know, number one,
there's an Apple service called de register I Message. So
what I would do right now is go to this website.
If you search on Google deregister I message, you'll come
up to an Apple website. What you do is you
type your phone number in that website. Okay, and well,

(52:10):
first you can turn off I Message whatever, but you
type in your phone number, it will send you a
confirmation code to that phone number. You type that code in,
you press submit, and your phone will no longer that
number will no longer.

Speaker 2 (52:23):
Be associated with I message.

Speaker 1 (52:24):
That's the number one thing I would do, Okay, and
that will deregister this guy's phone or this person's phone
as well. Once you do that, I would wait a
couple of days, make sure that all of your messages
are only coming to your phone, and they're coming in
they should come in green, because they won't be I
messages anymore. Once that's happening. After a couple of days,

(52:45):
I would go through your account. I would go on
your Apple account and make sure on your find mind
that you don't have any devices listed on your account
that you don't recognize. And so when you go there,
just go to your Apple ID on your phone and
it will give you a list of all of your devices,
so I can see my iPhone, I can see my MacBook,
I can see my iPad. If there's a device on

(53:06):
there that you don't recognize, tap that device and it
will give you the option to get rid of it.
It'll say remove from account. I would do that. Then
once you get all that figured out and you're in
a good place, then you can go back and turn
on I Message on your iPhone. And by the way,
before you deregister, go ahead and turn off I Message
on all your devices. That's what I would do, Joseph,

(53:28):
and hopefully that should knock this person off of your
account and hopefully they can't come back. Eighty eight Rich
one O one. We're talking AI and hacking. Coming up
next on rich on Tech. Welcome back to rich on Tech.
Rich DeMuro here talking technology with you at triple eight

(53:48):
Rich one oh one. That's eight eight eight seven four
to two four one zero one. Let's go to Michael
in Waco, Texas. Michael, you're on with Rich.

Speaker 7 (54:00):
Hey, good day, Rich Good to talk to you. So
are you familiar I would imagine you are with the
Samsung Galaxy keyboard setup. Yes, you get the upper case.

Speaker 5 (54:13):
Lower case.

Speaker 7 (54:15):
Numbers and characters all on one screen.

Speaker 2 (54:19):
Yes.

Speaker 7 (54:21):
Yeah, so that's the thing one of the things I
love about Android. But I and I've tried iPhone yep,
and I went back to Galaxy because of that. It
might sound petty, but that particular thing is very important
to me with when texting and all that. So I'm
wondering from you, Rich if you know of how to

(54:43):
get that keyboard on an iPhone.

Speaker 1 (54:47):
Well, you can change the keyboards on the iPhone, but
I will tell you yes, And you know this because
you've said you've compared the iPhone versus Android.

Speaker 2 (54:54):
It's not the same.

Speaker 1 (54:55):
The iPhone lets you swap out the keyboard, but to
be quite honest here, I go back to the iPhone
keyboard because the experience is not very good. It's fact
they try to let you do things on the iPhone
that kind of like, you know, into great third party stuff,
but sometimes it's not like they just push you back
to Apple because you're so frustrated that you're like, never mind.

Speaker 6 (55:16):
It's not good, right.

Speaker 7 (55:17):
I'm just wondering if you knew a better solution for
some for an Android or a Galaxy fan like me
to have that experience on the iPhone because all my
people at work, they're all.

Speaker 2 (55:28):
On iPhone, They're all on I Message.

Speaker 7 (55:31):
Even the business is an iPhone based communication with our
calendars and business and all that. So just looking for
a solution.

Speaker 1 (55:38):
Yeah, well, okay, there are keyboards that allow you to
do this. And I think we had this question earlier
one like an earlier show, and I believe swift key
was the keyboard that kind of became the one that
people liked for this and swift Have you heard of
swift key.

Speaker 7 (55:55):
I'm writing it down right now.

Speaker 2 (55:56):
I have not.

Speaker 1 (55:57):
Okay, So swift key is and I'm actually installed it
right now to see if we've got this keyboard here.

Speaker 2 (56:03):
So let's see.

Speaker 1 (56:04):
We go to swift key and we have to do
the layout and let's see settings. Okay, sorry that I'm
doing this on the radio live. That's always always makes
for great radio. But yes, I added number row and
now I'm back to the keyboard and let's see. Let
me try typing something. Sure enough, there it is, so
the number row. So what you what this is called

(56:25):
is the number row, Michael, And that's what you want
to look for in the app. And so it's funny
you say this because I'm actually actively testing a lot
of Samsungs right now because it just came out with
all of their you know, foldables, and I've been logging
into a lot of things, and of course with passwords,
a lot of them are numbers and letters and a combination,
and they do have that number row at the top,

(56:47):
and I was thinking about, like, oh, that is kind
of handy to have, but.

Speaker 2 (56:50):
Very hand swift key will let you do it.

Speaker 1 (56:53):
So I'm looking at this right now and I can
type rich on Tech twenty twenty twenty three and it's
right there. You just have to enable that in the settings,
but it's there. So swift key will do it. And
let's see.

Speaker 7 (57:07):
That does that have the dual key to get to
characters as well?

Speaker 1 (57:12):
Yes, it does, and it has exactly it's it's pretty much.
I mean, this is Microsoft bought this company, and swift
key is probably like the top keyboard outside of the
you know, the standard you know keyboards that are installed now.

Speaker 2 (57:24):
The other one is g board.

Speaker 7 (57:27):
Yeah, I've tried that one.

Speaker 2 (57:28):
It didn't that one doesn't have it.

Speaker 7 (57:31):
It didn't work for me.

Speaker 2 (57:32):
Okay, so so I would try swift key.

Speaker 1 (57:34):
I think people like that a lot, and that's the
one that I try now on iPhone. You know, if
you're listening to this and you're wondering how to switch
keyboards on iPhone, you can switch keyboards by once you
install a couple of keyboards, you'll see a little globe
in the lower left hand corner. You can tap that
and switch between the keyboards. So if you want to
switch to the emoging keyboard or the regular, you know,

(57:55):
iPhone keyboard, you can do that as well. So, but
you know, I think swift key's going to do it.

Speaker 2 (58:01):
For you, Mike.

Speaker 7 (58:02):
If this one works, I wouldn't be switching back, that's
for sure.

Speaker 2 (58:06):
Really, So what what do you like?

Speaker 1 (58:07):
You just the iPhone just makes it easier for you
for just getting on board with everyone else.

Speaker 7 (58:12):
Well, yeah, for communicating and all that, and especially the
calendar thing that we use at work. But I just
have enjoyed for years and years the Galaxy and the
all in one. I don't have to switch screens to
go to capitals or to the numbers or to the characters.
It's just I've just been so used to the Galaxy.

(58:34):
Switching over was frustrating.

Speaker 1 (58:36):
Yeah, I hear you, and it goes both ways. People
at our iPhone, they don't want to switch over to
Android and Android they come over and they're like, wait
a second, this is all this is all too easy.

Speaker 2 (58:45):
No, I'm kidding.

Speaker 7 (58:47):
My wife thinks I'm a moron, absolutely, and it's just
my thing.

Speaker 1 (58:51):
Yeah, I get it. It's what you like and people
get used to things. So all right, good question. Check
it out, Michael, and send me an email. Let me
know if it works.

Speaker 2 (58:57):
Okay, I will thank you.

Speaker 1 (58:59):
All right, thanks, call and then finding me. I appreciate that,
all right. Eight eight eight rich one oh one. Look
at this solving problems all day long here. I love
it when it's that easy. Eight eight eight seven four
to two four one zero one. I've said before, I
don't have all the answers, like off the top of
my head instantly. Sometimes it's fun to kind of you know,

(59:19):
you're just trying to figure this stuff out. And what
I was actually talking to a friend about this. One
of the things I love about having this show is
that I'm learning so much because I have a certain
amount of knowledge and the things that I cover and
the stuff that I talk about and the stuff I'm
interested in, and then you come to me with a
question like that, like Rich, I need a number road

(59:39):
at the top of my keyboard. I wouldn't think about
that because I don't need it. I don't want that,
I don't need I don't have that need for that feature.
Not that I don't want it, but I just don't
really think about it. And so when you come to me,
I say, oh, that's interesting, and then it all kind
of goes, you know, into the help for other folks.
Let's see here Verizon raising prices. Verizon is raising prices

(01:00:02):
for several unlimited post just unlimited wireless plans. They call
them post paid. That means that you get a bill,
but now everyone's on auto pay.

Speaker 2 (01:00:10):
It's kind of.

Speaker 1 (01:00:11):
Confusing because there's prepaid and then there's post paid. But
no matter what plan you're on, you're pretty much paying
your bill on autopay at this point because if you're not,
they're charging you extra. So most people are forced into
paying automatically. And the reason I don't like doing that,
even though I do it myself too, is because when
you have a problem with your bill, what happens. They've

(01:00:31):
already got the money. Now you've got to fight them
to get it back. And so this happened with me.
The other day my bill went up. I activated a
smart watch for my kid, and it was so such
a pain to activate this thing. I figured I should
not have to pay whatever it was. I think it
was like forty dollars to activate it, which, by the way,
it's self service most of the time. But in this
case I did have to talk to a customer representative

(01:00:53):
because nothing worked and it took a while. It took
like two hours to activate this thing, And I said, now,
why should I have to pay the forty dollars are
going to charge me when it took so much time
of me, of my time to do this. Anyway, but
they already had it on my bill. It was auto pay.
It came out of my card. It's like, what am
I gonna do? And by the way, it's not even
on my card, it's like out of my checking account
because that you have to put your checking account in

(01:01:15):
now to make it, you know, so they don't charge
you ten dollars a month anyway. I say all that
because starting with the September bill cycle, customers on the
go unlimited beyond unlimited, above unlimited, we'll see a price
hike of three dollars per month. So if you're on
Verizon and you notice your bill's gone up a bit,

(01:01:36):
there you go. It's up five dollars now. This is
an addition to a two dollars monthly price hike various
Verizon plans had a couple of months ago. Back in April,
AT and T raised prices for its old unlimited Elite
plans by two dollars and fifty cents per line per month.

Speaker 2 (01:01:52):
They did that.

Speaker 1 (01:01:54):
Verizon says the rate adjustment is aimed at funding network
and service improvements and customer a Oh, by the way,
they're encouraged to switch to the new Unlimited Plus or
Unlimited Welcome plans. That is really what this is all about.
It's all about getting you on new plans because the
old plans typically are better. Doesn't cost them anything to
keep their system with the old plan in there, but

(01:02:17):
somehow they want you to switch to the new one.
The changes do not impact the do more, Play more
and get more plans? Are we still talking phone plans here?
Sounds like you're out like a club do more, play more,
Get more?

Speaker 8 (01:02:33):
Uh.

Speaker 1 (01:02:34):
Affected customers will be informed about the rate adjustment through email,
physical mail, and their next bill. Basically, they just tell
you on your bill, like, hey, this bill's going up,
and by the way, you've already paid it. So there
you go. Daved Busters, do more, play more, get more.
That's your Verizon plan, all right. Triple eight rich one
on one eight eight eight seven four to two four

(01:02:55):
to one zero one is the website rich on Tech
dot tv. Sorry is the phone number. The website is
rich on tech dot tv. You can follow me on
social media at rich on tech. Love more of your
calls and I'll tell you why the uh the end
call button is moving locations on the iPhone.

Speaker 2 (01:03:14):
Ah the humanity. You're listening to rich on Tech.

Speaker 1 (01:03:19):
Welcome back to rich on Tech. Rich DeMuro here hanging
out talking technology with you at Triple eight rich one
oh one eight eight eight seven four to two four
one zero one. Gary's and Coasta mesa.

Speaker 2 (01:03:38):
Gary, You're on with Rich.

Speaker 8 (01:03:40):
Hello, Rich, thank you. My questions are regarding prayer copiers.
I'm using EPSOM to narrow it down here for various reasons,
and I've been using for years older brand name inks,
but I discovered that there are remanufacturers inks for about
a tenth of their price, and I'm doing a lot

(01:04:02):
of printing, so it's been costing me thousands of dollars
for ink, and I'd like to pay less. And so
I'm wondering if there's universal opinions about using the remanufacturing cartridges,
and I guess I have some specific questions about what
might be problems with them.

Speaker 1 (01:04:22):
Well, I think you know, if you talk to the
manufacturers of the printers, they don't want you to use them,
and or you know, because they make more money on
the ones that are expensive.

Speaker 8 (01:04:32):
Yeah, that's why I'm asking you.

Speaker 1 (01:04:34):
Yeah, and they would probably also tell you that the
cartridges are higher quality. They're going to preserve your warranty,
your printouts are going to be better, You're not going
to damage your printer. But I would say I wouldn't
worry about any of that stuff. If have you tried
these cartridges?

Speaker 8 (01:04:50):
Oh, yeah, I have. And it may be only coincidental
that I did have one color one of the color
novels was plugged up after using it, But I don't
it may be only coincidental because then I had to
replace the printer because of it, because I couldn't make

(01:05:10):
that work right. I still may be able to fix it,
so I have it maybe resell or something. But anyway,
I tried it on another one and it seemed to work.
It didn't cause a problem until the next question I
have is the problem is that it says on the
screen when I'm using that, and it didn't at first.
I'm a new one, and all of a sudden it

(01:05:32):
started saying, you're not using an original cartridge, and then
it wouldn't let us go on ahead, whereas previously on
both the new machine and the older one, it would
say you're not using an original cartridge? Do you wish
to go ahead? And I'd say yes, and then they'd
say nine original cartriges can cause problems or something, but

(01:05:56):
they didn't delineate why, and then it would work. And
I did that for you know, maybe half a year now.
But now with the new machine it's, uh, it's not
letting me go ahead and print anything. So I'm wondering
whether updates in the meantime have caused it to to

(01:06:17):
do that. And they have an update now that that
blocks you from using the original ones or something else,
or you know anything about that or how to reverse
that update. If that's the case.

Speaker 1 (01:06:32):
Well, this has been going on as long as printers
have been around and it's a you know, it's d
r M. Basically, they want you to use their genuine
stuff because they make more money on it. It's uh,
you know, it's it's part of their business plan. They
want you to use. You know, it's like a it's
like a razor blade. You know, you can buy a
razor and get a different blade for it and it's

(01:06:54):
going to work, but you know, it may not give
you the same cut. So it's the same thing with
these cartridges. And I guess the bottom line and all
this is you can look online until your eyes fall
out of your head and get different opinions on what
people think about this. Right, some people are vehemently opposed
to the fact that these cartridges and these printers push
their own and they actually have DRM, like you said,

(01:07:16):
the software that blocks other cartridges that are not genuine.
And some people believe, like, wait a second, you know
this is my printer. I purchase this, and this is
what I want to use, and I want to put
this in there. But if you read the terms of service,
a lot of times they may have in there that
you only can use their cartridges. So I think the
bottom line for you gary is that. If it's working

(01:07:38):
for you, then go ahead and use it. You're printing
a lot. It's costing you a lot of money. If
you feel like the print quality is fine and your
printer is performing the way that you want it to,
go ahead. But you've already told me that you already
had to replace one of these printers because the nozzle
got clogged, and now you have this headache with your printer,
saying this is not genuine. And sure, you can search

(01:08:01):
online for the name of your printer and the model
number and how to bypass that cartridge protection or they,
you know, whatever they call it. Just search for DRM
on EPSOM, printer model whatever it is, how to turn
that off, and they may have a way to do that.
But again it's how much time do you want to
spend on this and how much headache do you want?
So do the cost comparison, figure out. If it's working

(01:08:24):
for you, then go ahead use these cartridges. If it's
not working for you, go back to the genuine and
you know, maybe just buy them in bulk or buy
them at a place that you can get you know,
a discount on or you know, you buy a certain
amount and you get a refund later on, or a
you know, coupon for a future reference, whatever. But I
think it really comes down to personal preference. I have
an HP printer. I use the HP Inc Subscription because

(01:08:47):
I print a lot for this show.

Speaker 2 (01:08:49):
And do I like it?

Speaker 3 (01:08:50):
No?

Speaker 1 (01:08:51):
Do I think it's kind of ridiculous that I pay
thirteen dollars a month because I'm beholden to my printer ink?

Speaker 2 (01:08:56):
Yes? Is it easy? Absolutely?

Speaker 1 (01:08:59):
When my artridge almost runs out, I get a new
one in the mail. I don't even have to do
anything because it's figuring this out for me. So again,
I really think it comes down to personal preference.

Speaker 2 (01:09:09):
Here. Is it illegal to use a cartridge that's remade?

Speaker 1 (01:09:12):
No?

Speaker 2 (01:09:13):
Is it bad?

Speaker 1 (01:09:13):
Probably not. There are entire stores dedicated to refilling printer ink.
This stuff is the subject of like court appeals where
people are you know, these businesses are saying, hey, we
just want to refill cartridges. I mean it's wild. I
mean if you bought a car and they said you
can only use this kind of oil for it, I
think people would say, huh ah, I can use whatever
oil I want. So again, like I said, Gary, it

(01:09:35):
just really comes down to what you think and what
you feel comfortable doing.

Speaker 2 (01:09:38):
So that's what I would do.

Speaker 1 (01:09:39):
But if you already had to replace that printer head once,
you know, maybe find a brand of cartridges that you
like that are reputable and they work. Thanks for the
call today, appreciate it, uh, Saraphine, Am I saying this right?
Saraphine in Studio City, California.

Speaker 10 (01:09:55):
You're on with Rich Absolutely correct.

Speaker 4 (01:09:57):
We spoke about a year or so ago, the artist
that I spoke with you about.

Speaker 2 (01:10:03):
Oh yes, I remember absolutely. Hello.

Speaker 10 (01:10:07):
Hi, Okay, I have periodically had to shoot videos for
an exhibition, so I need to make a mock up
and then shoot the video as though it's the show.
I want to know if on my iPhone I can

(01:10:27):
edit the videos like people do in imovies, because I
don't want to have to learn another software.

Speaker 2 (01:10:36):
And you already know iMovie.

Speaker 10 (01:10:38):
No, I know the video. I know how to shoot videos, okay,
but I just you know, I just found out about
eyemovies because I asked someone younger than myself who.

Speaker 2 (01:10:50):
That's usually the way to do it, right.

Speaker 10 (01:10:52):
Yeah, I'm gonna be seventy five. I just you know,
I'm I can do photoshop, an illustrator and all that
kind of stuffs. Well, I just didn't want to have
to spend the time to learn iMovie.

Speaker 1 (01:11:05):
Okay, well, if you want to edit, you're gonna have
to learn it. But I'll be honest, it's pretty easy
and it depends how you know in depth you want
to make these videos. But I have used I've used iMovie,
and it's actually my least favorite on the iPhone, So
I actually wouldn't necessarily recommend it unless you're just doing
something really simple. I think it's actually the most complicated

(01:11:25):
out of all of them. But if you want something
that's free that will do it, I personally would recommend
either cap Cut c ap Cut.

Speaker 2 (01:11:34):
It's called cap cut.

Speaker 1 (01:11:36):
It's actually owned by TikTok, which I know might turn
some people off, but it is a great free video editor.
It works on both iPhone and Android, and it is
quite incredible what you can do for free. My other
choice after that is called Splice s p L Iice,
and that works on both iPhone and Android as well,
but it is it's free, but you will have to

(01:11:59):
pay if you want to use the premium feature. So
I check out capcut Seraphine. I think that that's probably
gonna be the easiest to use, and again you can
ask that same young person for help and they'll probably
know how to use it. You're listening to rich on Tech.
Welcome back to rich on Tech. Rich DeMuro here hanging
out with you, talking technology. This is the show where

(01:12:22):
I talk about the tech stuff I think you should
know about. It's also the place where I answer your
tech questions. Phone lines are open at eight eight eight
Rich one oh one, triple eight seven four to two
four one zero one. Coming up this hour, Caleb Dennison,
Editor at large at Digital Trends, is going to talk

(01:12:43):
about the best TVs for your money. So if you're
confused about led versus Mini, led O, Lead versus everything else,
refresh rate all those terms you see on the box.
It's all very confusing. Caleb will break it all down
and have his picks for the best TVs to buy,
so you don't have to do any more research, just

(01:13:04):
get the TVs. He mentioned he tests these things for
a living. Why should you spend your whole day trying
to figure this stuff out. We'll have that in a
little bit. Also, I was talking about the whole surcharge
thing on the bills, and let's see here.

Speaker 2 (01:13:18):
Who who was this?

Speaker 1 (01:13:20):
Fred fred Effects on Twitter tweeted me an article from
eater Los Angeles. Reddit users in LA have created a
Google sheet listing various restaurants service charges, noting restaurant names, neighborhoods,
the surcharge, and more details, including conversations with servers about

(01:13:41):
how they allocate these service fees.

Speaker 2 (01:13:43):
Look at that. So other people are just.

Speaker 1 (01:13:45):
As wild about this as I am, and they ask
the servers, hey, does this go to you? And so
this list is, oh my gosh, it's got let's see
two hundred and thirty six restaurants on it, including a
pretzel place. A five percent searcharge will be added to
ensure competitive industry compensation for all of our valued full

(01:14:05):
time employees. This one says where it is owners keep
credit card tips. I'll put that in the links in
the show notes. The call end button is moving in
iOS seventeen and people are all up in arms about it.
Apple is relocating the end call button from the bottom
center of the phone screen to the bottom right corner.

(01:14:28):
Why are they doing this to accommodate the new contact
poster full screen backgrounds during calls? So in iOS seventeen
you can pretty much create your own. They call it
a contact poster. It's what you look like when you
call someone else's iPhone. It's like a picture of you.
You can change the text, change the font, everything, And
so because of that, they need to change where the

(01:14:50):
call end button is. The end call button is now
mixed in with other in call control buttons like mute
and FaceTime, and people are saying, ah, I'm gonna be faced.
I mean, people are muting them because I don't know
where this phone button went. People are criticizing the change
on social media. It was first introduced in the iOS

(01:15:10):
seventeen beta in June, but I guess people just noticed
it more now and it's making the rounds.

Speaker 2 (01:15:18):
Will Apple change it back? We don't know.

Speaker 1 (01:15:19):
I mean, this is the deal with beta software. They
take this feedback into consideration, so maybe they will put
it in a different place. And so that's why, you know,
when you hear this stuff on the news, you always
want to just be aware that whenever we're talking about
beta software, it's not a done deal until it's released.
We're in August. This was released in June and or July.

(01:15:40):
It was like a couple of months ago, and they
released the final software in September, so anything can change
until September. Whenever you have beta software, it is not
a done deal until they release it publicly, you know,
as a final software in iOS seventeen. And even then,
Apple can still change things. I mean they still tweak
stuff all the time.

Speaker 2 (01:16:02):
Let's go to dan in Uh. Oh gosh, I'm gonna
say this wrong.

Speaker 1 (01:16:05):
San Jacinto Dan Nacinco Sand Okay, we'll take your word
for it.

Speaker 2 (01:16:11):
How can I help.

Speaker 6 (01:16:14):
It's out by him anyway?

Speaker 11 (01:16:15):
Oh?

Speaker 2 (01:16:15):
Got it? Okay?

Speaker 6 (01:16:16):
I know, I know it's believe it or not. It's
older than Hammett. But what can I say? Back in
the day you have to go to Santa Season and
trade your animals.

Speaker 1 (01:16:28):
Ah, okay. And what's what's it known for nowadays? What
is it like a now restaurants or it's kind.

Speaker 6 (01:16:35):
Of like a nut. It's not really known for anything.
It's just kind of an attachment to salmon, I mean,
ja Hammet.

Speaker 2 (01:16:42):
Okay, all right, what can I help you with? Dan?

Speaker 8 (01:16:46):
Anyway?

Speaker 6 (01:16:46):
I have a a fire TV Cube third generation, the new.

Speaker 2 (01:16:52):
One, okay, and.

Speaker 6 (01:16:57):
I also have the upgraded remote, the.

Speaker 2 (01:17:00):
One that lights up.

Speaker 6 (01:17:03):
Yes, that's cool.

Speaker 2 (01:17:05):
Yeah, I love that feature.

Speaker 1 (01:17:06):
In fact, I wish it was included because you're getting
you know, the fire TV Cube is the most premium
fire TV device that Amazon makes, and they make you
buy another remote.

Speaker 2 (01:17:16):
For what thirty five bucks?

Speaker 6 (01:17:18):
Yep.

Speaker 1 (01:17:19):
But it's a great remote because it lights up, so
if you want to light up remote in the dark,
it's easier to see the keys. You can also program
the keys too. Aren't there two like hot keys you
can program?

Speaker 6 (01:17:30):
That's correct, So anyway, that's cool. Yeah, well the other
they're kind of abate in the ad. What thing is
is that the there's four buttons down below the that
you know, the different services.

Speaker 2 (01:17:46):
That that yeah, yep, Prime Video, Netflix.

Speaker 6 (01:17:51):
If you order if you order a new remote, well,
I have different ones on it.

Speaker 1 (01:17:57):
Oh, so that you're saying that. So this is called
the elect A Voice Remote Pro. That's the one with
the back light, and it's got also has a remote
finder feature, so don't forget about that. You can actually
locate this remote if it gets lost in the seat cushions.
You can ask, I believe you just ask Alexa to
find your remote, right and it'll ring it.

Speaker 6 (01:18:16):
Yeah, yeah, it'll ring and light up.

Speaker 2 (01:18:18):
Okay, So that's useful.

Speaker 1 (01:18:19):
But you're saying that the Prime Video, Netflix, Disney, and
Hulu on this remote are different than the included remote.

Speaker 6 (01:18:26):
Than the remote, Like, I'm noting a problem with it.
So I got a replacement remote because I thought maybe
it was the remote, and I the it now has
the bottomer doesn't have Hulu on it anymore. It now
has Prime, Netflix, Direct TV and Peacock Direct TV.

Speaker 2 (01:18:51):
Yep, what is what is that? That's kind of weird.

Speaker 6 (01:18:55):
I'm sure it costs the money.

Speaker 1 (01:18:58):
That is really strange. Okay, well that's interesting. What can
I help you with?

Speaker 6 (01:19:04):
Well, my problem is is that I am I'm kind
of hard of hearings, so I use wireless headphones to
connect to the TV.

Speaker 7 (01:19:13):
So go out?

Speaker 6 (01:19:15):
Do they go crazy?

Speaker 2 (01:19:16):
Sure?

Speaker 6 (01:19:18):
And the headphones that are any headphone that I've tried,
and I've tried by the call of them under one
hundred and fifty bucks that I've tried. He interferes with
the operation of the remote. You can't you can't use

(01:19:43):
your navigation controls. You can't. You know how you push
the blue button and give it likes to command, You
can't do that. It won't function correctly.

Speaker 2 (01:19:54):
Huh.

Speaker 1 (01:19:54):
When you have these when you have these Bluetooth are
they earbuds or are they headphones?

Speaker 6 (01:20:00):
They're over the ear head?

Speaker 2 (01:20:01):
Okay? And what brand are they.

Speaker 8 (01:20:04):
Any?

Speaker 6 (01:20:05):
All different kinds of brands. I've used the white ones,
I've used the ad of fires. The first one that
I've found that works strap way decent is the Live
JBL six sixty. Okay, but they heard on my head.

Speaker 1 (01:20:26):
Yeah, So that's so if it's not one thing, it's another.

Speaker 8 (01:20:31):
Yeah.

Speaker 6 (01:20:33):
So I was curious if you had any ideas of
headphones I could buy it weren't four hundred bucks?

Speaker 1 (01:20:45):
Well, I have I have not heard of this issue.
With the Fire TV Cube. We use Bluetooth headphones with
it and I have not had an issue. I'm going
to go back and retest because we use my kid
you us as headphones to listen and I haven't heard
of any issues.

Speaker 2 (01:21:03):
So that's it's this is the first I'm hearing of this.

Speaker 1 (01:21:06):
So what I would say number one is I would
try to just make sure all the software is up
to date on the Fire TV Cube, because you know,
there could be something that they updated and it just
works better.

Speaker 2 (01:21:19):
So that would be the number one thing.

Speaker 1 (01:21:20):
And with the Fire TV Cube sometimes they update the
software and automatically and sometimes there is an update available,
so just be sure to go into the settings and
you know, search around for the software update and just
make sure that these software is up to date. So
that's the first thing that I would do, and then
of course i'd restart the cube just to make sure

(01:21:41):
that everything is going well. And when it comes to headphones,
I mean for an update, for a you know, a recommendation,
I would defer to the expert that we typically talked to,
Lauren Dragon at Wirecutter. She's got a whole bunch of
great picks for headphones. But the problem with headphones is
they're very individual. You know, what may fit your ears

(01:22:02):
and feel comfortable may not feel comfortable in someone else's ears.
So it's going to be a bit of a you know,
you're just gonna have to try them and see if
they work. But her picks, and you want something that's
not super duper expensive, but she's got a pick that
is the one More Sono Flow best budget headphones for
around one hundred dollars. Again it's called the one More

(01:22:24):
Sono Flow. So those might be a good choice if
you want noise cancelation. The anchor noise canceling headphones are
pretty highly regarded. The Soundcore they're called, and let's see
there that I believe it's Q twenties and those I mean,
if you look at the ratings on Amazon.

Speaker 2 (01:22:44):
I've recommended these to a few people.

Speaker 1 (01:22:46):
Those are forty five bucks and they have sixty six
thousand ratings four and a half stars, and they're on
sale right now for forty five bucks. Now, the good
news is if you buy these and they don't fit,
you don't like them, you can return them. But the interference,
if you're getting that with a lot of different headphones.
It's odd because you would think that this would be

(01:23:07):
a known issue with the fire Cube, and this is
the first I'm hearing of it. So again, update the
software check out, you know, just make sure that's all
working and then maybe just try one of these pair
of headphones and see if they're going to be better
than what you've got. But that's the first I'm hearing
of these issues. So Dan, thanks so much for calling
in today. Appreciate it, and hopefully you get those things

(01:23:29):
working again.

Speaker 2 (01:23:29):
Let me know on the website. Rich on tech Dot TV.

Speaker 1 (01:23:33):
Eighty eight rich one on one eight eight eight seven,
four to two, four to one zero one. This is
rich on Tech. Welcome back to rich On Tech. Rich
DeMuro here talking technology at triple eight rich one on
one eight eight eight seven four to two, four to
one zero one. Well, California has solidified itself as the

(01:23:54):
epicenter of self driving cars. Way Mo and GM Cruise
are now allowed to offer paid autonomous vehicle services in
San Francisco twenty four to seven, basically robotaxi services twenty
four to seven. So this means that San Francisco is

(01:24:14):
pretty much the center of the autonomous car industry. Now,
as you might expect, not everyone was happy about this.
There was a pretty contentious vote before they approved it.
But now if you go to San Francisco, you can
hail a Waimo or a Cruise just as you can
and Uber with a human driving, except these cars have
no drivers. They've got about five hundred of them on

(01:24:36):
the street. Waimo is allowed to drive it up to
sixty five miles an hour, Cruise is limited to thirty
five miles an hour in some weather conditions. As you
might imagine, people are not happy. Some people are worried
about these cars just stopping the middle of the streeting
obstructing emergency vehicles. Other people that support this say, hey,

(01:24:57):
this is jobs, this is a positive ECONO impact. There's
also another article about people summoning these cars and how
do we say this nicely? Doing things in the back
seat because there's no one in the front seat. So
that's interesting. That was an article today. Boo, are you

(01:25:21):
saying you think that's a good thing. I don't want
to be in that seat after these people. This was
an article in the San Francisco Standard. I haven't heard
of the San Francisco Standard until I read this article,
but now I know all about it. And it didn't
go into, you know, specific details, but let's just say, yeah,
that's an interesting thing. I wouldn't have thought of, but

(01:25:42):
now I know, and I can't get out of my head.
Speaking of electric cars, GM has unveiled the twenty twenty
five Cadillac Escalade IQ. Yeah, twenty twenty five Cadillac Escalate
IQ is the first ever all electric full size su
from Cadillac. They've got the lyric, but this is like, okay, lyric,

(01:26:04):
hold my beer, I'm the Cadillac Escalate. I mean four
hundred and fifty miles on a full charge. It's got
this cool fifty five inch diagonal display inside supercrus driver assistance,
which basically lets it drive by itself on the freeways
or highways. Plus bi directional charging, which means you can

(01:26:25):
charge your house or I guess power your house with
this thing. It's built on the Ultium platform, which is
what GM is now pushing as their new kind of
battery technology. Seven hundred and fifty horse power. It can
go from zero to sixty and less than five seconds.
And this is this a big boy, So that's saying
a lot seven hundred and eighty five pounds of torque.
Let's see what else supports? Eight hundred vault DC fast charging.

(01:26:50):
You can get up to one hundred miles of range
in ten minutes. And it's got all the you know,
GM technology stuff. Let's see starting price. Here we go,
one hundred and thirty grand. All right, lost my interest.
These things are not cheap, but they're beautiful. The last
time I drove an escalade the gas version, I mean

(01:27:10):
these things are they're like, they're amazing.

Speaker 5 (01:27:14):
Uh.

Speaker 1 (01:27:14):
The only thing that would keep me from getting this
besides the price, there's no car play or Android Auto.
According to the Verge, it will use Google's infotainment, which
I'm sure is fine, but I'll be honest. So you know,
my car doesn't have Android Auto or car Play. And
because I you know, my car had the hit and run,
it's been in the shop for six weeks. I've had
a rental with Android Auto and car Play and it's

(01:27:37):
just so nice, so nice to have.

Speaker 2 (01:27:41):
John is in Alhambra. John, you're on with Rich. I'm
doing fantastic. What's up?

Speaker 12 (01:27:48):
Well, I'm calling a new gush that I call her
with thee printer. Sure I do that as long as
it's not doing any type of facialty printing anything like that.

Speaker 9 (01:27:56):
Since you're looking to the epstin.

Speaker 12 (01:27:57):
Aco tank, which comes with four bottles of me Epsen,
has ustimmitted that those bottles of beink for a regular
user with the last two years, so he could use that,
but the refills for another two years with the bean,
which is another four bottles. There's only fifty bucks.

Speaker 2 (01:28:12):
Oh it's pretty.

Speaker 12 (01:28:14):
You also get it at someone like at Costco. They
give you the four bottles of ink and then they
fill an additional set as a member of four more
bottles of beank. So you have four years of bottles
for that same price.

Speaker 2 (01:28:25):
Wow, that's what I love about Costco.

Speaker 1 (01:28:27):
And you you know you've got to pay for your membership,
but they always give you like a little bit extra,
you know, like anything you buy there, you're going to
get like a bigger size or like a little something.

Speaker 2 (01:28:35):
So have you used this printer and you like it?
You you vouched for it.

Speaker 12 (01:28:39):
Yes, there's not a problem. They were great direction limp
and you know Costco beats up all their stuff and
like what you said, upo at Costco.

Speaker 6 (01:28:47):
Let me think about it.

Speaker 12 (01:28:48):
It's eighteen cents a day for a person. If you
get two cards, it's five hours a month. So how
can you go wrong?

Speaker 3 (01:28:54):
Right?

Speaker 12 (01:28:54):
The maybe is going to be.

Speaker 6 (01:28:55):
Worth it all the time.

Speaker 1 (01:28:56):
Yeah, well except for the fact that when I go
to Costco, I always spend more than I think.

Speaker 2 (01:29:00):
So I don't know.

Speaker 1 (01:29:01):
Sometime sometimes I've actually exited Costco once with buying one thing,
and I was so proud of myself. I posted it
on my Instagram because that is no easy feat. John,
thanks so much for calling.

Speaker 9 (01:29:14):
There.

Speaker 1 (01:29:14):
You have it, epson Eco Tank. If you want to
save money and refill yourself, you're like your own little
printer professor, refilling your inc All right, coming up, Caleb
Dennison is going to talk best TVs for your money.
This is rich on Tech. Welcome back to rich on Tech.
Rich Demiro here talk in technology with you. And I'm

(01:29:36):
very excited for my next guest. Caleb Dennison is editor
at large at Digital Trends and we are going to
talk TVs. No it's not Super Bowl. No it's not
Black Friday. It's just the summer. And you know what,
I'm getting a lot of questions about TVs. Caleb, welcome

(01:29:56):
to the show.

Speaker 2 (01:29:57):
Hey, thanks for having me. So you were on.

Speaker 1 (01:29:59):
One of the first shows and we were talking right
after ces Has anything changed since then?

Speaker 11 (01:30:07):
Well, most of what's changed is that I've had an
opportunity to actually get these TVs that we talked about before.
I've actually got them in my lab. I've been able
to test them and experience them on the long term,
and so all the promises and dreams that come along
with seeing the fancy, flashy new stuff at CEES has

(01:30:29):
become sort of more real and tangible. And you know,
I've been able to go through these things, poke some
holes in them, learn what I like, learn what I
don't like, and you know, get a feel for what's
really good out there and worth the attention.

Speaker 2 (01:30:44):
And one of these things that we saw at CES.

Speaker 1 (01:30:46):
And I don't expect anyone listening to actually buy this,
but I just want to talk about it because it
will become, you know, probably commonplace in the future. But
this LG signature O led M ninety seven inch wireless
TV for thirty grand. You got some hands on time
with this thing, huh?

Speaker 11 (01:31:03):
I did I actually have one on its way to
me right now? We're very excited about Yes, yes, yes, yes,
I'll be one of I'm one of the fortunate few
to actually get one from LG for you know, long
term testing. I should mention though the ninety seven inch
one is perhaps the most exciting because it's so huge,
and of course it's got a price tag to match,

(01:31:24):
but there is also an eighty three inch and a
seventy seven inch version of this wireless oh led TV,
and so that makes it a little more attainable. I mean,
it still costs a pretty penny, but there are some,
you know, not gargantuine sizes that are a little bit more.
I won't say affordable, but maybe a little more unattainable.

Speaker 1 (01:31:45):
Well compared to the thirty thousand. I mean, I thought
this was a typo because it said the eighty three
inches eight grand and the seventy seven inches five grand.

Speaker 2 (01:31:53):
Are those prices correct? That is correct?

Speaker 1 (01:31:56):
I mean, so that's like way more reasonable than thirty thousand.
Not that I'm gonna been eight thousand on a TV,
but five thousand, I think is you know, if you
want something that you know clearly this is cutting edge,
but this is a TV that uses this a zero
connect box that you can put anywhere in your room.
You connect everything to that and then it wirelessly transmits
the signal to the TV.

Speaker 2 (01:32:16):
Does a signal look good? It looks great.

Speaker 11 (01:32:20):
It is indistinguishable so far as I've seen thus far
from you know, having an HBU my cable you know,
running into your TV. So yeah, you've got it right.
You connect your Xbox or PlayStation, your Blu ray player
if you still got one of those cable box whatever,
you connect it to this little black box and as

(01:32:40):
long as you've got it within about thirty feet and
it's got line of sight, you know, once you start
going around corners or hiding in a closet. That'll knock
down the range a little bit, but sure enough, you know,
full four K resolution up to one hundred and twenty hertz.
It'll do all the stuff the new game consoles can do,
and it just be that video signal wirelessly. And the

(01:33:02):
idea there is that, Like, I think there are a
lot of folks who are getting more comfortable with installing
their own TVs. And everything's finding good as long as
you've got a power out let nearby. But then what
do you do with those HDMI cables? Like, how do
you get them up to the TV without seeing these
cables running up to your TV? That usually requires you know,

(01:33:22):
drilling holes and drywall and running conduit and phishing things through.
Not an easy thing for folks to do, which is
why most folks hire professionals to do that. That professional
service costs a decent chunk of money. So you can
either pay a professional to run out your wires for you,
or you could go with this wireless O lead TV.

Speaker 2 (01:33:44):
There you go.

Speaker 1 (01:33:45):
All right, let's talk about some of the TVs that
are more attainable that people might get. LED versus Mini
LED versus O LAD. What's the deal?

Speaker 6 (01:33:56):
There.

Speaker 2 (01:33:56):
What's give me explain those three things?

Speaker 11 (01:33:59):
Okay, Well, OLEAD is is kind of special. It's not
exactly new anymore. It's been around for you know, eleven
years or so.

Speaker 2 (01:34:07):
Now.

Speaker 11 (01:34:08):
O Lead TVs have pixels that that basically make their
own light. And the advantage there is that when you
turn them off, they're they're perfectly black, pitch black, and
that's what gets you just this amazing contrast, this super deep, luscious,
rich looking picture. Also helps the TV be like ridiculously thin,

(01:34:29):
like thinner than your iPhone thin. And you know, the
picture quality is absolutely outstanding. Old has gotten brighter and
brighter and brighter over the years, to the point now
where you know, the the the advantage of the brightness
that we saw from LED and many LED is kind
of getting mitigated. The only drawback is that o LEED

(01:34:50):
TVs are pretty pretty expensive. They come down a lot
in price, but they're still a little bit a little
bit expensive. So OLED TV I generally have the best
picture quality that you can get, and so you pay
a little bit of a premium for that. On the
other side of the coin, we have LED or mini

(01:35:11):
LED based sets, and these are actually LCD screens like
they've always been, but the back light, the lights that
they that shine through, the different layers, the color filter
and whatnot. In order to get you a picture on
the screen. With LED, it's a standard size LED light.
But now we have these mini LEDs that are just

(01:35:34):
like they sound. They're much much smaller LEDs and you
can pack them in much tighter clusters and you can
get more control over them, and all of that leads
to you know, better contrast and higher brightness for L C,
D TVs than than standard LED. At least that's the promise.

(01:35:55):
That doesn't always bear out, you know, but it is
a good advancement for the technology. And so you really
have two camps. You've got O LED and then you've
got LED or Mini LED and the mini LEDs that
you know, try to get as close to OLED as
they can. That's that's the idea.

Speaker 2 (01:36:15):
Got it?

Speaker 1 (01:36:15):
Okay, give me the quick because I want to get
your picks. Give me the quick on the refresh rate,
because I think people are tripped up by this. Do
you get the sixty? Do you get the one twenty?
Now I'm sure there's probably two forty out there. What's
the deal with the refresh.

Speaker 11 (01:36:29):
Rate, well, you know, refresh rate.

Speaker 7 (01:36:35):
There's a couple of camps.

Speaker 11 (01:36:36):
So if you're big into playing video games, you know,
if you want the best out of your Xbox or
your PlayStation, you want the smoothest motion that you can get,
then you want a high refresh rate TV one hundred
and twenty. We're now seeing TV's push up to one
hundred and forty four hurts, even although anything higher than

(01:36:56):
one twenty requires a fancy gaming PC.

Speaker 2 (01:37:00):
To take advantage of.

Speaker 11 (01:37:01):
The latest gen game consoles push up to one hundred
and twenty hurts. And not only that, but they can
vary the refresh rates so that you know, they update
the screen really fast when things are moving quickly on
the screen, and then they kind of take their foot
off the gas when you know the action's a little
bit more docile, if you will. Most folks don't need

(01:37:28):
more than one hundred and twenty hurts. Like I said,
PC gamers might take advantage of something higher than that.
I generally tell folks get one hundred and twenty hurts
capable TV if you can, just because the advanced motion
processing that is built into those TVs makes for a
smoother looking picture when you're watching sports, sports in particular,

(01:37:51):
a lot of fast camera pans going on, and a
lot of fast action, and one hundred and twenty hurts
TV is going to look a little bit cleaner and
a little bit smoother. That doesn't mean that sixty hrtz
TVs are poor by comparison, but what we found is
that the better looking TVs, they just tend to have
one hundred and twenty Hurts refresh rates. Now, okay, so

(01:38:13):
if you're if you're shopping for something nicer, it's probably
got one hundred and twenty hurts.

Speaker 2 (01:38:17):
Already got it.

Speaker 1 (01:38:17):
Okay, So let's uh, we got about a minute, so
let's get into your pick. What's your top of the
line O lead pick?

Speaker 11 (01:38:24):
Uh, it would have to be the lg G three Moon.
There's two O leads I love. There's the LGG three
O lead and then there's the Sony A ninety five
L quantum dot O lead. Brand new technology, brand new TV.
Just absolutely over the top awesome. I love it, expensive,

(01:38:45):
but I love it.

Speaker 1 (01:38:46):
Okay, how about under one thousand dollars? I want to
get your under one thousand, and then your budget, I
guess your middle middle ground, and then your absolute budget.

Speaker 11 (01:38:55):
Okay, so middle ground, I would have to say, either
the TCL Q M eight You can get a sixty
five inch one of those for under one thousand dollars,
or the High Sense U eight K also available in
a sixty five inch for under one thousand dollars. And
then when it comes to the budget, you can well,

(01:39:16):
you can either buy a smaller screen size of those
TVs I just mentioned, going down to a fifty five
will save you some money, or if you want to
stick with a sixty five and spend a little less,
the same two manufacturers, rich, I'd say, take a look
at the TCLQ seven or the High Sense U seven K.

(01:39:37):
Both of those come in around you know, six to
seven hundred dollars, and they looked fantastic.

Speaker 1 (01:39:42):
Wow, and brands like Samsung, I mean, I didn't hear
any Samsung recommendations.

Speaker 2 (01:39:47):
I know a lot of people buy those. Are those Okay? Yeah,
they're great.

Speaker 11 (01:39:50):
You know the thing about you know, Samsung and LG
is that you know, you pay a premium for the brand,
so you're just spending more money for the same tech
than you would with the TCL or the High Sense.
They're perfectly fine TVs, but when it comes to bang
for your buck, TCL and High Sense are owning the
game right now, all.

Speaker 1 (01:40:11):
Right, Caleb Dennison, Editor at Large at Digital Trends, Thanks
so much for joining me today. I love hearing your
recommendations because there are so many TVs out there, and
just hearing what you pick because you test them all,
you know, makes it so much easier for folks.

Speaker 2 (01:40:25):
Thanks for joining me today. It's my pleasure.

Speaker 1 (01:40:28):
Rich.

Speaker 2 (01:40:28):
Thank you all right, have a great one. I'll see
ces all right.

Speaker 1 (01:40:31):
Coming up the feedback segment, all of your emails and
things that you've sent me throughout the week right here
on rich on Tech. Welcome back to rich On Tech.
Rich DeMuro here hanging out with you. Closing out the
show with the feedback segment. Bob sent an email saying, Hey, Rich,

(01:40:52):
which app would you recommend to search for charging stations?
I currently have a gas vehicle and want to purchase
an electric car. I want to use an app to
see if there are a sufficient number of charging stations
where I go. Thanks Bob. Bob, I'll tell you the
three that I like. The first is called a better
route or route however you say a better route planner.
This was actually just purchased. Oh gosh, who bought this purchased?

(01:41:17):
I want to say Rivian. Yeah, Rivian bought this app,
so you know it's good because Rivian bought it.

Speaker 2 (01:41:23):
So that's the first one I like.

Speaker 1 (01:41:24):
Then you've got charge Point, which you know they run
a network of I mean any of the network of chargers,
so like Eve, Electrify America, charge Point. Those are good
if you're using those. And then the other one I
really like is called plug Share, So if you'd search
plug share, that's that has a pretty complete look at
the different charging stations.

Speaker 2 (01:41:44):
So good question there. Let's see.

Speaker 1 (01:41:46):
Angie says, my charitable group lost it's Facebook administrator with
no backup. Now we can't get in and update our site.

Speaker 2 (01:41:52):
What to do?

Speaker 1 (01:41:53):
I emailed back and said, what do you mean lost?
And she said she died. Ooh, you got to get too.
Now for this case, specifically, you've got to get You've
got to get Facebook to help. You probably have to
send them a death certificate and move this over to
someone else's account. I'm sorry to hear this happened, but
if you run a Facebook account as an admin, you've

(01:42:16):
got like a Facebook page your business or something. It
might be a good idea to add someone that you
trust to be a secondary admin for situations like this
and others. I've had people email me saying, oh, we
had an employee quit and they ran the Facebook page. Well, yeah,
I got to get in touch with that person because
they're the only person that can get that for you.

Speaker 2 (01:42:36):
Travis says, Hey, Rich.

Speaker 1 (01:42:37):
I need an inexpensive program to view Adobe Illustrator files.
I can use any OS platform, Thank you very much.
You could just use Adobe Acrobat to do this. So
you can just download Adobe Acrobat and it will figure
it out for you. So, yeah, convert. They have an
online converter, Adobe Acrobat Online AI two PDS converter and

(01:43:01):
you just drag and drop the file in there and
there you go. Adobe Illustrator will be converted into a PDF.
You're not gonna be able to do a lot with that,
but you can at least view it. Let's see here,
can you give me some advice. We're sixty nine. My
husband has never had a cell phone. He finally decided
that he should have one for emergencies. I was thinking
of getting him a simple flip phone no internet. I

(01:43:22):
think it's I don't know if it's wiser to buy
when you read get minutes with no specific carriers. I
know the minutes expire after a certain amount of time.
Any advice we much appreciated. Thanks in advance. I will
recommend yes a flip phone, very simple at Walmart, Track Phone,
Orbit Journey V bundle fifty bucks gives you a phone

(01:43:43):
plus ninety days of service. It's a simple flip phone.
I've got this at my house to test out, and
it's great. It's just a flip phone. That's all it is.
You dial numbers. I joked that I was going to
give this to my kid for his first phone. He
probably would not be happy with that. But check it
out track Phone or Journey V, and then all you
have to do is refill the minutes. I would buy

(01:44:04):
minutes that last in at least ninety days, because that
way you don't have to have them expire too much.

Speaker 2 (01:44:12):
Let's see comments.

Speaker 1 (01:44:14):
John says, I'm driving in my car and listening to
your show on Extra one six three here in Atlanta.
I heard the guy call in about getting a ransom
note on his PC. I agree with your advice about
starting the computer backup to see if the issue was
still there. However, before doing that, he should disconnect his
network cable so that the PC would not be online.
Given that he said it was an old computer, I
would have to assume he's still has hardwired. First time

(01:44:36):
I heard your show today and I really liked it. John,
Thanks so much for listening in Atlanta, and that is
good advice. If you have sort of a ransom situation
on your computer ransomware before you restart, it might be
best to just unplug it, get your computer up and running,
see what's going on, and then plug it back into
the internet. Dave says, I noticed you recommended dban to someone.

(01:44:57):
Dban is abandon where it has not been maintained in
many It's full of bugs. It will not even boot
on a UEFI only system, which is most of them.

Speaker 2 (01:45:05):
These days.

Speaker 1 (01:45:05):
There is a modern fork called en wipe and a
bootable version called shred os. These are both on GitHub
and maintained. D band should not be recommended these days.
You can research these as well. Love your show, Rich
as a longtime LEO listener, Dave, thanks for the feedback
on that. I will stop recommending dban. So many people
call in with like how to get rid of their

(01:45:26):
hard drives or format their computer. It's tricky for the
average person to do that. Even what you mentioned is very,
very tricky. Ruth says, just want to say you do
a super job. Thanks for including the personal stories. I
listen to your podcast Saturday night when I couldn't sleep.
I get a bit irritated when people call in with
situations you can't really solve unless you're there. People are
too cheap to call a technician, which is the reason

(01:45:48):
I can't really listen to these home repair shows where
you have to be there to know what's really going on.

Speaker 2 (01:45:52):
Same with tech.

Speaker 1 (01:45:53):
It's easy to leave out one small but important detail
when describing a situation, but you do your best.

Speaker 2 (01:45:59):
Yes, I try.

Speaker 1 (01:46:00):
I know some of these situations are tough to diagnose
over the phones.

Speaker 2 (01:46:04):
Let's see. JR says.

Speaker 1 (01:46:06):
I never emailed anyone before, but I just have to
thank you for the Twitter x rant really shows the
authenticity of your show.

Speaker 2 (01:46:12):
I really enjoy it.

Speaker 1 (01:46:13):
Just a couple of things, Oh, here we go, trim
the interviews and about half the time, don't be political,
and thanks for being genuine and keeping up the amazing work.

Speaker 2 (01:46:22):
JR.

Speaker 1 (01:46:22):
Thanks for the suggestions. Leani says, I've been listening since
Leo left. You ever mentioned Linux as in what os Linux?
This saves a lot of PCs from the landfill. I
have not mentioned that, but I often mentioned Chrome OS Flex,
which I think is a pretty good solution for a
lot of people. And let's see, I probably have time
for what another one? Steve says, Hey, Rich, you have

(01:46:43):
a regular listener in Singapore. I listened over ALEXA. I'm
a US person from LA but I've lived and worked
in Asia for many years. He goes on to say,
how the government there laid Oh, this is a great idea.
They laid fiber to one hundred percent of households and
opened it up to all the phone companies to fight
over customers.

Speaker 2 (01:47:01):
That sounds like a good idea. They should do that
here in the US.

Speaker 1 (01:47:04):
All right, Thanks Steve for listening all the way over
there in Singapore. If I ever go there, I'll bring
you up.

Speaker 2 (01:47:08):
All right.

Speaker 1 (01:47:09):
If you can believe it, that's gonna do it. For
this episode of the show. You can find links to
everything I mentioned on my website. Just go to richontech
dot tv. This is show number thirty two. If you're
looking in the show notes. I know we're just babies here,
We're just growing up here. My name is rich Dimiro.
You can find me on social media at rich on tech.

(01:47:30):
Thanks so much for listening. There are so many ways
you can spend your time. I do appreciate you spending
it right here with me. Thanks to everyone who makes
this show possible. I'll talk to you real soon.
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Host

Rich DeMuro

Rich DeMuro

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