GM’s eyes-off driving, digitizing old tapes & remote-controlled rentals (145, Oct 25, 2025)

Episode Transcript
Available transcripts are automatically generated. Complete accuracy is not guaranteed.
Speaker 1 (00:00):
We now know what caused that major Amazon outage that
took down a huge chunk of the internet. Chat Ebt
now has its own web browser and it's a big
deal for how you search online. And GM is promising
a car that drives itself. You can even check your
email while it does the driving. Plus your tech questions answered.

(00:22):
What's going on? I'm Rich Jamiro and this is Rich
on Tech. This is the show where I talk about
the tech stuff I think you should know about. It's
also the place where I answer your questions about technology.
I believe that tech should be interesting, useful and fun.
Let's open up those phone lines at triple eight rich
one oh one eight eight eight seven four to two

(00:46):
four to one zero one eight eight eight rich one
oh one eight eight eight seven four to two four
one zero one. Kim is standing by. She will take
your call, get you on the air, and hopefully we
can have some radio magic here with you on with us.
Email is also an option. Just go to Rich on

(01:06):
tech dot tv and hit contact. That is Rich on
tech dot tv. Hit contact On the show. This week,
Kate Ross from Meta is going to talk about their
new safety tools and simple ways you can protect yourself
from online scams. Then we've got c nets Scott Stein
to talk about his thoughts on Samsung's new Galaxy XR headset.

(01:30):
Are you ready to spend eighteen hundred to thirty five
hundred dollars on a headset?

Speaker 2 (01:35):
You tell me?

Speaker 1 (01:36):
And later in the show we'll have the CEO of Vey,
they run a remote driven door to door car rental service.
They will explain how Vey works.

Speaker 3 (01:49):
Well.

Speaker 1 (01:50):
I was in New York City this week, very very
quick trip for GM's Forward event. This is the company's
roadmap where everything all their tech initiatives, cars, AI and autonomy.
They said, here's what we're going to do. And I
was very confused when I got the invite to the event.
I said, wait, GM, New York City, what me? How

(02:11):
do I fit into this? And sure enough it was
a very very tech forward event. Not a lot of
people there. It's a very small event, but big ripples
because they announced a lot of stuff.

Speaker 2 (02:22):
GM CEO Mary Barrow was there.

Speaker 1 (02:25):
She painted a future were car basically drops you off,
picks up your dry cleaning, and gets home in time
to take your kids to soccer practice. Yes, we have
heard about this idea of cars sort of driving themselves
in the future, doing things, even perhaps making money as
a robotaxi instead of just sitting in our driveway or

(02:45):
sitting on our parking spot at work. That's a bold vision.
But i'll tell you what they're actually going to do
in the short term. But the goal is to make
a vehicle that's not just transportation, something that makes life easier,
more connected, and of course safer. With that in mind,
GM unveiled its first eyes off driving system. That's right,
you heard me correctly, eyes off driving. It's going to

(03:09):
launch in twenty twenty eight on the Cadillac Escalade IQ.
This is a honker of a vehicle. They had it
in the showroom there where they did the event, and
what a beautiful car. I think it retails for about
one hundred and thirty grand, but it's probably worth every
penny of that because it is a beautiful vehicle. We're

(03:30):
talking giant on the outside, huge on the inside, big
screens for your dashboard. Now, this eyes off driving system
goes beyond hands free driving because you can take your
hands and eyes. You can take your hands off the
wheel and your eyes off the road while the car
handles the highway.

Speaker 2 (03:50):
Wait, what.

Speaker 1 (03:51):
Yes, they gave an example of go ahead, check your
text messages, go ahead, watch white lotus on the dashboard.
That's how confident they are in this system, which is
more like I think it's like a level three autonomy.
And of course a couple of little digs at Tesla,
because Tesla's doing full self driving, but it's what's called supervised,

(04:12):
which means you can't take your eyes off the road
and you can't take your hands off the wheel.

Speaker 2 (04:17):
Now do people do that? Absolutely? Should they be?

Speaker 1 (04:19):
No, because this system is not meant for that. So
a couple digs, like I said, at Tesla, because GM
is using a combination of cameras, radar and ldar, different
sensors that can see through fog, the dark, and even
heavy rain. Now this is something that Elon Musk has
railed against. He said, we don't need all that stuff.

(04:40):
We just need cameras. But some of the naysayers out
there say not sure. So GM taking the safe route
here with a bunch of sensors, not to the extent
that you might see on a WAYMO, you know, the
ones spinning around on the top, but there are a
bunch of sensors built into the car, and they showed
me a whole bunch of demos about how the system
can TechEd police, road debris, construction workers, all in real time,

(05:05):
even in whether where a human driver would not be
able to see them until it's too late. So we're
talking like four football fields ahead versus the average person.
I mean, you can't see that far ahead. And they
also stress safety. They mentioned that they've already logged seven
hundred million hands free miles with their supercrews zero accidents

(05:26):
attributed to that system. So does that mean there's been
no accidents. No, it means that that system has not
caused any of the accidents. So seven hundred million miles.
That's on highways. So if you're wondering, how do other
people know that the car is driving itself. A lot
of the manufacturers have adopted these turquoise lights. I think
Mercedes is using them. Not sure what color they're using,

(05:48):
but this gmscally they had on display, had turquoise lights
on the sides and on the front, so that other
drivers know the car is actually driving itself. It's when
those lights are on. So that's really interesting, really amazing.
Of course, we've got until twenty twenty eight for that
to happen. What else did they announce a new central
compute system, so kind of one liquid cooled AI brain

(06:12):
running everything in the car. Instead of dozens of little
tiny mini computers, this one unit handles everything, the driving,
the safety, entertainment. Kind of think about it as like
a tower PC in the middle of the car. And
the neat thing about that that one piece of architecture
instead of many, is that faster software updates. One of
my biggest issues with traditional cars has been they're so

(06:34):
slow to get any sort of update. Well, that's because
of the architecture of these cars. There's so many individual
pieces they all have to be programmed and updated separately. Now,
with just one central processing unit, everything can be updated
at the same time. And by the way I learned
this at the event, there is no such thing as
a fuse on tomorrow's cars. They're all electronic now. So remember,

(06:58):
like I remember back in the day, you know your
car would pop a fuse, you have to like pull
the thing out and put a new one in. Nah,
it doesn't happen anymore. That's a thing of the past
in these new cars. And by the way I did ask,
I was like Hey, what chip are you using, just
out of curiosity in this new central compute computer, and
what do you think? They answered, in Vidia, of course,
So those of you that are big on in Vidia, Yes,

(07:20):
they are everywhere at this point, and they seem to
be the market leader in all kinds of places. Okay,
so that's happening in twenty twenty eight. Coming up a
little bit sooner. GM cars are going to start using
Google's Gemini AI. So if you've tried it, you know it,
you're familiar with it. This is a conversational assistant that
can do things while you're in the car, read messages,

(07:41):
suggest things up ahead, help you prepare for meetings while
you drive, whatever.

Speaker 2 (07:46):
You know Gemini.

Speaker 1 (07:48):
Longer term, they're going to have their own AI that's
sort of tuned to the vehicle, so it might tell you.
The example they gave is you're driving and it says, hey,
we noticed a rattling on the rear passenger tire. Might
want to bring that into to get that checked out.
So that was pretty neat. The big other thing they
did not mention, but they sort of alluded to, is that, yes,
they are moving away from CarPlay, which I think is

(08:11):
really sad because I think CarPlay is so great, But
I get it. These cars, the car makers, they're understanding
that there's a lot of money in these dashboard systems
for various reasons, and so I think that they want
to have more control over them versus having Apple or
seed control over to Apple.

Speaker 2 (08:28):
What else did they announce?

Speaker 1 (08:29):
Oh, new battery chemistry, sort of a battery in the
middle lithium manganese battery. They've said they've spent a decade
developing this. It sits right in the middle, and they
replace a lot of the nickel in the battery, which
is very expensive with mag I can't even say this
word manganese manganese, which is cheaper and more abundant. It

(08:51):
also makes the batteries lighter, simpler and easier to build
in the US. And yes, they can be recycled. And finally,
they showed off a home energy system again and really
going directly against Tesla here. This is a system that
can use your EV as a backup power supply during
power outages. In some places, you might be able to
sell your electricity back to the grid if you had

(09:13):
solar as well, and it can be up and running
in seconds if the power goes out. And I did
talk to an autoanalyst, Sama Bulla Sumid, who has been
on this show. He said GM's plan is ambitious. The
eyes off driving at highway speeds is something only Mercedes
and BMW have done, and their systems are limited to
low speeds. And regulation is going to be an issue

(09:35):
because right now only California and Nevada allow this sort
of autonomous driving at these speeds at highway speeds. So
it's going to be interesting to see in the next
three years how this all develops. But really cool, GM
forward showing that they are still a leader in autos.
All right, coming up on today's show, the one thing

(09:56):
you need to do to protect your Google account. But
first it is your turn. We're gonna take your calls.
Coming up next at eighty eight rich one on one
eight eight eight seven four to two four one zero one.
Give me a call if you have a question about technology.
My name is rich Dedmiro. This is rich on Tech.

(10:16):
Welcome back to rich On Tech. Rich DeMuro here hanging
out with you talking technology at triple eight rich one
O one eight eight eight seven four to two four
one zero one. Let's go to h Jim and Sherman Oaks.
You're own with Rich. Hello Jim, you there, Okay, I

(10:37):
don't know what's up there?

Speaker 2 (10:39):
You go?

Speaker 4 (10:40):
How's that?

Speaker 5 (10:41):
Is that?

Speaker 6 (10:41):
Better?

Speaker 2 (10:41):
Yes? Much better?

Speaker 4 (10:42):
Oh?

Speaker 7 (10:42):
Wait, I hear you?

Speaker 4 (10:43):
Sorry about that. I got acquaintance. He's got a he's
got his own little radio broadcast on a website. But
he wants to have his fans get text blasts, you know,
when you know when the shows are going live. Sure,
And additionally, he'd like to be able to have email
in like you put in your email address and instills
it in their Google calendar or their iOS calendar, so

(11:04):
it's literally on their plate. They're not going to miss it,
be a text or calendar. Technology is moving kind of fast,
so I figured i'd ask you.

Speaker 2 (11:11):
I mean, there's a lot of ways to do this.

Speaker 1 (11:13):
The bottom line answer is that if you want a freeway,
you're going to be very limited. So in this, in
this kind of example where you're actually sending text messages,
a lot of the mass bulk senders, you know, they
got to do things on the up and up, so
they're going to charge so budget. Okay, how many people
are we talking that he's going to text here? We're

(11:33):
talking thousands or hundreds.

Speaker 4 (11:35):
Yeah, three thousand, okay, right now.

Speaker 2 (11:38):
Okay, so that's a that's a decent amount.

Speaker 4 (11:40):
Sure.

Speaker 2 (11:41):
So there's a couple of services out there.

Speaker 1 (11:42):
Actually got this question with another It was an HOA,
I believe they want to like blast out their I
don't know, meeting notes or something to all their members,
and so we are looking for some services that would
do this.

Speaker 4 (11:54):
They want to do a calendar too, okay, instill in
their calendar.

Speaker 1 (11:57):
Okay, okay, Well there's a it's kind of a one
two thing because I'm not sure you're going to get
the calendar automatic. But the product for the calendar is
probably Calendar. That's the one that everyone uses. That's like
the most you know, the simple calendar scheduling service.

Speaker 2 (12:13):
Yeaheah.

Speaker 1 (12:13):
And I think what's going to happen with that is
that you can, like Google or Gmail or whatever their
their calendar app is is going to or their Gmail
or sorry, their email is going to recognize that this
is a properly formatted calendar invite, and so it would
automatically put that into their their calendar. But the problem
is it with Google, but with iOS it works with

(12:35):
all of them. I mean they've got If you're talking
about getting it into their calendar automatically, that's a tricky
thing because you know the systems are set up or
if you've seen the spam that does that, you know,
I don't know there's like a spam problem, so that
so it can be done.

Speaker 4 (12:52):
It's just how you set it on the website.

Speaker 2 (12:54):
Yeah, you can do that.

Speaker 1 (12:55):
So I mean, look, at the end of the day,
I think the best service is going to be the
one that lets you ramp up. So I would check
to see how much these services cost in the long
term when you have more people than less people, because
right now you've got a couple thousand, but when you
get up to that, you know, like I'm looking at
this textedly which does everything that you want, and you
can get started for free with fifty text messages. But

(13:17):
then when you go up to basic thirty dollars a
month is only six hundred texts a month. So if
you're talking, you're going to send out three thousand texts
a week.

Speaker 4 (13:26):
If you're broadcasting one, right that was fans, that was
fans that was spanned I was the Texas per week
would only be a few.

Speaker 2 (13:32):
Okay, so that.

Speaker 1 (13:33):
Yeah, So again I would just look at the long
term of this, so like, you know, eighty bucks a
month is going to give you twenty four hundred text
which is not too bad. Then there's a program called
simple Texting, and again they do this by you can
say how many text credits do you want? So let's
say you want to send a thousand a month, You're
talking sixty dollars a month. So that's another way to

(13:57):
do it. And they've got, you know, a bunch of
add ons and things that you can put in there.
And I'm not sure the calendar thing is a little
tricky because what I would do is I would personally
include a link to the calendar invite in there to
make it really simple that they can just click that
link and it will add it to their calendar.

Speaker 4 (14:14):
And yeah, yeah.

Speaker 2 (14:16):
Yeah, exactly.

Speaker 1 (14:17):
The other thing you could do is, you know, there's
some other ways of doing this that don't cost anything,
and that might be a social media route. So you
can set up like a group in Facebook. You can
also set up sort of a broadcast channel on something
like a telegram or a WhatsApp, or you can use
Google Voice to send out these things. So there's You

(14:38):
can also use something like a substack to create a
mailing list that's completely free to send out this information.
So the tools are out there. I think what it
really comes down to is minimizing the cost of these
tools over time if there's not a return on you know,
making money from whatever you're doing here. But again, the
things that I recommended are simple texting text and I

(15:01):
would check out substack and calendar calendarly all these uh,
all these products just you know, they ditched the uh,
the vowels. But anyway, thanks for the call, Jim, appreciate it.

Speaker 2 (15:13):
Good question.

Speaker 1 (15:14):
And the beauty of the world today is that there
are just so many free services out there. But if
you really want to do something that's that's going to
you know, go out to a lot of people or
engage a lot of people, typically you do have to
pay for those services. That's just the way it is.
I did want to mention we we found out the outage.

(15:37):
Reason for that massive AWS outage. Amazon is blaming a
software bug. It was not a cyber attack, a software
glitch in its own systems. Basically, there was two automated
programs inside Amazon's network that started racing each other to
update records, but it erased the network entries that they needed,

(15:57):
which triggered a domino effect and took down a major
database and disrupted so many other tools that AWS runs,
and that in exchange affected so many websites. I mean
everything from like Snapchat to chat GBT. I mean so
many sites were down for hours. I think it was
Monday of the previous week. So it just goes to

(16:20):
show how many services are dependent on Amazon's cloud. And
there's three main players here. You've got Amazon Aws, You've
got Google Cloud, and you've got Microsoft Azure. So between
those three, if you're a startup, you're probably gonna run.

Speaker 2 (16:35):
On one of those.

Speaker 1 (16:36):
And that's why it affected so many places around the country,
around the world actually, And the reality of this system,
these cloud infrastructures, is that if you have a business
and you need to have a server, why would you
go out and buy that server and put it in
your office and have one and it's like, Okay, you
got to update it and maintain it. When you can
just rent this server space from Amazon or Google or

(16:58):
Microsoft and ramp up you need it. So you just
buy more space as you need it on the cloud.
And that's why So many businesses love this because it
makes life simple for them and they just pay by
the usage. But when something happens like this, it causes
a major, major ripple effect.

Speaker 2 (17:14):
So now we know.

Speaker 1 (17:15):
Eighty eight rich one oh one eight eight eight seven
four to two four one zero one. Coming up, we're
gonna talk cybersecurity and how to keep your meta account
safe with some new tools they have right here on
rich on Tech. Welcome back to rich on Tech. Rich
DeMuro here hanging out with you, talking technology at triple

(17:36):
eight rich one oh one eight eight eight seven four
to two four one zero one. As you can see,
the theme for this weekend's music is Halloween. You know,
I tried watching Ghostbusters with my kids and I'll be honest,
they kind of lost attention. They you know, we live
in like a TikTok world and it's like it just
was not holding their interest.

Speaker 2 (17:58):
I was like, you gotta stay tuned for this.

Speaker 1 (17:59):
The stay puffed marshmallow man and they just did the
slime part was pretty cool though, But we you know,
it's just movies back in the day, like when I
was growing up, are just so different than they are today.
Like today, it's like NonStop from the second you sit
down to the end, it's just like one long ride, right,
like nothing, you don't even get a second to think.

Speaker 2 (18:20):
But movies back.

Speaker 1 (18:20):
In the day they had like a little more kind
of nuance to them, and I think that, you know,
you have this idea in your head of what things
were like when you were a kid, but then when
you watch it with your kids, you're like, Okay, I
don't even know if that's good anymore, Like it's I
feel like that's happened with like a lot of the
old movies I've watched.

Speaker 2 (18:36):
But anyway, joining me now is Meta's Kate Ross.

Speaker 1 (18:41):
It is Cybersecurity Awareness Month and Meta's got some new
safety tools and tips to make sure you do not
fall prey to these online scams that are happening every
single day.

Speaker 2 (18:56):
Kate, Welcome to the show.

Speaker 3 (18:58):
Yeah, thanks so much for having me important topic.

Speaker 1 (19:01):
Yeah, so, how much of a problem is this? Like
do people like I get emails every day people forward
me the scams that they're seeing and they, you know,
I kind of look at them. Are people actually falling
for these things? Because sometimes you wonder, like, how can
anyone fall for this? But clearly they do.

Speaker 3 (19:14):
Yeah, yeah, absolutely So you know, the FBI's recent Internet
Crime Report that they released in twenty twenty four actually
notes that people age sixty and over in the US
lost four point eight billion to fraud in that year alone.
So it's definitely a big issue in terms of people
that are following prey to these scams, but also the

(19:37):
amount of money that is being lost. So Meta is
really working to make sure we are doing our part.
Just this year alone, we've detected and disrupted close to
eight million accounts that are associated with criminal scams centers.
So this is a big deal that we are investing
a ton to make sure we're rooting these bad actors
off of our services.

Speaker 2 (19:58):
Wow.

Speaker 1 (19:58):
And one of the biggest things is like basically an
account takeover where people are as like.

Speaker 2 (20:03):
Why do they want my account? Why do they want
my account?

Speaker 1 (20:06):
Can you explain why someone would want like, let's say
they got a hold of my Facebook account, Why would
these scammers want that?

Speaker 3 (20:14):
Yeah, definitely. I mean, I think what these scammers are
really trying to do is to work and find ways
to get information from people, and a way to do
that is to create a false sense of trust. So certainly,
if you think you know someone that's going to create
an environment where someone might be willing to share more
personal information. The other thing that we're seeing scammers do

(20:37):
is do things like creating a sense of urgency, right,
so maybe pretending you that they are with kind of
the government or an official bank or something that you
think you might trust. So just some really important tips
for people, or are just you know, be thoughtful with
people are reaching out to you and asking for information,
even if you think you trust them, even if you

(20:59):
think you know them. Take a second, reach out to
someone that you know, a family member, a loved one.
Just check with them before sharing information. If they're creating
a false sense of urgency, like, wow, your accounts are
being hacked, I need your information now. Just take a second.
It's probably not urgent, and that's probably a red flag.
If someone is trying to make you think that something

(21:20):
is really urgent and they need personal or financial information
from you.

Speaker 1 (21:25):
Tell me about this feature on Messenger you're testing. It's
like an advanced scam detection. Explain that.

Speaker 3 (21:33):
Yeah, so we are rolling out some testing on some
new scam detection and Messenger. So when this is enabled
and someone sends you a potentially scammy message, and it's
a new contact, we will actually warn you and then
give you options to send that chat to an AI
scam review, and if it does appear that it is scam,

(21:54):
we will give you just options right away to address it,
so you can either immediately block the contact or report
the suspicious account. So again just trying to add some friction,
helping you take a beat, think about this before you engage,
and really try to understand what's coming at you.

Speaker 1 (22:11):
And then on WhatsApp, I guess people scammers try to
pressure people into sharing their screens and then tricking them
into giving away sensitive information.

Speaker 2 (22:19):
So now you've got this screen share warning. Explain what
that's going to do.

Speaker 3 (22:24):
Yeah, so I think you know this is something where
someone might try to have you share your screen, get
you to share personal information like potentially account information, banking information.
So what we are launching now on WhatsApp is if
you are having video calls, it will automatically give you
a warning before you try to share your screen with

(22:45):
someone on those video calls. So again just really helping
to make you think a bit before you do something
and make sure you really trust the circumstance that you're
in before you share potentially private information.

Speaker 2 (22:58):
And that's the thing.

Speaker 1 (22:58):
I mean, I know there's people thing that are saying,
like rich, I can't believe anyone would share their screen
and go to their bank and you know, you can
see everything that's on there. But the problem is people
actually do and by putting this little bit of friction
in between, like when you start a screen share for
the first time with someone that you don't know and
you say, hey, just heads up, people do this and
then you go, oh, wow, I didn't even think about that,

(23:19):
and oh I've just got saved from this getting scammed.
But it's like those warnings at the counter at the
all the stores now with the gift cards. You know,
it used to be people are getting scammed out of
gift cards left and right now anywhere you go, the
cashier will literally say to you like, hey, just making
sure you're not using this as a payment for you
know whatever. And it's just you know, the more people know,

(23:40):
the better, I guess. Tell me about this National Elder
Fraud Coordination Center. You guys are working with them now
as well.

Speaker 3 (23:48):
Yeah, so Metta just recently announced that we are joining
the National Elder Fraud Coordination Center. So this is a
great nonprofit that really works to strengthen cross sector efforts
to combat fraud. It is targeting older adults. So this
is working with law enforcement across multiple jurisdictions as well
as industry to make sure that we're kind of collaborating

(24:09):
and sharing resources because these bad actors are not operating
in one jurisdiction, They're not operating on one platform. So
if we can make sure that we're kind of polling
our resources and sharing information across these sectors, we can
make sure that we're really targeting these networks and better
protect people across all of our services.

Speaker 1 (24:30):
My biggest fear is losing access to my Instagram or
my Facebook because I do have a decent amount of
followers there. So I've kind of locked everything down with
two factor authentication. I set up like I think it's
not a recovery contact, but something like that where you know,
my wife can kind of help me get back in
if I need that help. But explain what people can

(24:51):
do to protect their accounts versus just you know, having
like a standard password that they've reused a thousand times
on the web somewhere.

Speaker 3 (24:59):
Yeah. Yeah, So a couple of things you can do
I'd encourage everyone listening to visit either Instagram dot com
slash help or Facebook dot com slash help, and on
those help platforms you can run security and privacy checkups.
And this is going to be something that kind of
helps run through all the different features on your account
to understand if you're doing the most you can to

(25:21):
keep your account secure. It's a really user friendly way
just to make sure that you're keeping that good hygiene,
doing the best you can. And I would just encourage
everyone to do it, you know, even just once a year,
just to make sure you're still keeping up with the
latest trends. Another thing that you can do on Facebook
that's super exciting is you can set up past keys.

(25:42):
So basically what this does is it kind of works
with features that you might already have set up on
your phone. So think about biometrics, using your face to
open your phone or a fingerprint to open your phone.
You can have your Facebook account actually use those features
through your phone so that you don't have to log
a password in and you can just use your biometrics.
And that's great because one if you're like me and

(26:04):
you always forget your password, I'm not going to forget
my face, so I'm going to have easy access to
my account. But more importantly for this conversation, you know,
a hacker can't hack your biometrics, right, Like that is
your face, it's on you. You can access that account
and we know it's you. So it's also a more
secure way to make sure that only you are accessing

(26:24):
your accounts. So I would encourage folks to visit, like
I said, those help centers, just to get all that
set up to make sure you're doing what you can
to keep yourself secure.

Speaker 1 (26:32):
It's interesting. I was watching Black Rabbit on Netflix and
the investigator, the person was on I think they were
dead on the ground, but they literally took their iPhone
and they just like said sorry and they swiped it
in front of their face to like unlock the phone
to get into it. I was like, wait a second,
can they really do that? So when you said that

(26:54):
they can't hack your face, I was like, wait a second,
I need to check into that because I remember when
that first face id first came out. There's a lot
of debate about it, but I need to look into
that real quick before we go. Big question, I get
what to do if your Facebook or Instagram account is hacked,
what's the first thing you need to do to try
to regain access to that?

Speaker 3 (27:11):
Yeah, so I would say go to that Facebook dot
com slash help go through our recovery passes to make
sure that we're helping you get back into that. But
to your point earlier, you can do some work now
to make sure you're setting up those recovery system systems
if you go into our security and privacy checkups.

Speaker 8 (27:31):
So I would do that work now to.

Speaker 3 (27:33):
Just make that easier on the other side, so that
you can regain access if you are hacked.

Speaker 1 (27:38):
Because most of the time people are getting tricked into
handing over their account. It's not as if someone's actively trying,
you know, to target just you per se yep, exactly.

Speaker 3 (27:47):
So I mean again, just don't you should never be
sharing your password. Facebook will never ask you, you know,
we'll never call you and ask you for your password,
the same you know security that you should take with
your banking information, your social security number. You should be
really treating your passwords like that as well, because people
do want this because then they can use it to

(28:08):
trick your friends into doing things because they think they
trust you. So it's just important to be doing that
good hygiene, making sure you're doing all you can to
keep your account safe because scammers do you want to
access it?

Speaker 6 (28:20):
All?

Speaker 7 (28:20):
Right?

Speaker 1 (28:21):
Metas Kate Ross, thanks so much for joining me today.
Really appreciate it. Once again, I'll put all the links
on the website, but go to the Instagram dot com
slash help, Facebook dot com slash help set up those
pass keys and do the security checkup on Facebook and Instagram,
and do the privacy checkup on WhatsApp. A little work
now goes a long way later in protecting your account.

Speaker 2 (28:45):
Coming up, we are going to talk about actually more
of your calls.

Speaker 1 (28:49):
Eighty to eight Rich one oh one eighty eight seven
four to two four one zero one. Plus I do
have a feature you should activate on Google to make
sure you never get locked out of your account.

Speaker 7 (28:58):
There.

Speaker 1 (28:59):
This is Rich on Tech. Welcome back to rich on Tech.
Rich Demiro Here, let's go to Jason in San Diego. Jason,
you're on with Rich.

Speaker 9 (29:15):
Hey Rich, how you doing.

Speaker 2 (29:17):
I'm doing fantastic. What can I help you with?

Speaker 9 (29:22):
Thanks for taking my call. I have a question about it.

Speaker 10 (29:25):
I'm in the.

Speaker 9 (29:27):
I guess you could say I'm in the Apple ecosystem,
and I have thousands of songs that I've downloaded over
the years, but the album art doesn't match, like mismatched
with the songs. So like on my phone, on my Mac,
it's matched up. So when I I'm trying to I

(29:50):
tried almost everything sinking my phone. The album art just
doesn't match up. And so I don't know, it's been
like this for years. It drove me crazy.

Speaker 2 (30:04):
That would not what to do about it. That would
definitely drive me crazy.

Speaker 1 (30:07):
So this is this is your own music that you
have loaded onto your iPhone or is it music that
you're sinking from iTunes on a computer?

Speaker 2 (30:15):
And what kind of computer do you have?

Speaker 9 (30:19):
The iMac it's got the the the M one chip,
you know, the colorful iMac. I have an iPhone sixteen.
But this has been happening since before, you know, with
older Max. It's been it's songs that I've bought off

(30:40):
iTunes and maybe in the early arts, you know, downloaded
some songs.

Speaker 7 (30:49):
Maybe for free.

Speaker 2 (30:50):
Yeah, well it happened like that.

Speaker 9 (30:54):
Yeah, that might have something to do with the album
art not sinking up to the song.

Speaker 1 (31:01):
Okay, I'm curious because I don't know if there is
a way on the iPhone to go into the like
are you using Apple music to play these songs or
to third party app I'm using that iTunes, yeah, to
play the song like just a built in like music
player on the phone.

Speaker 4 (31:18):
Yeah.

Speaker 1 (31:18):
Okay, Well there is a way have you and I
assume you've tried this, but there's a way on the
desktop to go into you know, to grab the album
art You've done.

Speaker 9 (31:29):
That, yes, yes, look on that.

Speaker 2 (31:33):
And so when you go to when.

Speaker 1 (31:34):
You go to file library, get album artwork, it doesn't
fill in the artwork for the for the songs that
you have.

Speaker 10 (31:44):
I would go on like the iTunes you know that way,
and then yeah, like I would just drag and drop
the album art into you know, the space provided.

Speaker 1 (31:57):
Okay, okay, got it album Okay, So you're doing it
that way. So there's okay. So there's a couple I'm
gonna give you a couple of pointers on this, so
I think will help. So, first off, built into Apple Music,
which is now if you're not using Apple Music, you
might want to update to Apple Music versus iTunes because
I don't even think they make that for the Mac anymore.
But if you go into your library and then you

(32:17):
press file and then it says library, there's an option
to get album artwork, And we'll ask you, are you
sure you want to get album artwork? And you say
get album artwork, and it will go through and look
through all of your songs and find the artwork for
those songs. Now, that should also sync to your phone
if you are syncing your libraries. Now, if you're not

(32:37):
sinking them like, you may have to delete the stuff
off your phone and rebring it on because if you're
not using Apple like Apple Music Cloud Library, it's not
going to just sync between your phone and your computer
every single time you plug it in. You have to
be using or well unless you plug it in, but
you have to basically make sure you're kind of running
a sync to get that album art from your computer

(33:00):
onto that phone. So that's one way you're talking about
dragging the album art into iTunes. That's fine, but again
you have to set then sync that information to your phone.
I'm looking at the Apple Music app on the phone
and I don't really see a way to sync the
album art from the phone itself. Let me just check
in the settings and see if there's one, because sometimes

(33:22):
Apple puts things. But yeah, let's see library audio download.

Speaker 2 (33:29):
Let's see. I'm looking for anything animated art. Nope.

Speaker 1 (33:33):
Okay, so I don't really see anything that says you
can sync the artwork. But there is a way to
say sync library. So if you have that, any content
you add from Apple Music or import to iTunes will
change across all of you your products there, so your
iPhone and your computer. So make sure that that's on
the sync library on your iPhone. And then the other

(33:54):
way to do it is just to use a third
party program. There's one that people have found a lot
of luck with. It's called MP three tag MP three tag,
and it looks like there is a I know it's
typically a Windows program, but it looks like there is
a Mac version. And I'm trying to see MP three

(34:16):
for Mac. Yeah, it's in the app store. So MP
three tag that will get your stuff. Now that's twenty
five bucks, but you know it's going to fix your problem.
And I think if you said you got all that
free music back in the day, what's twenty five dollars, right,
I mean, why not? That's a small price to pay,
but hopefully that should solve it. Jason, I know that's Uh,
it's a tricky issue you've got. You know, you're sitting

(34:36):
there trying to get this stuff. You know it's there,
you know it should be there, and it's not. But
hopefully one of those three solutions should get that stuff
synced up to your phone. So good question. Thanks for
the call today. Eight eight eight rich one oh one
eight eight eight seven four to two four one zero one.
The website for the show is rich on tech dot tv.
There you can get show notes. So I know I

(34:58):
just mentioned a whole bunch of things to j I
will put that all in the show notes. So this
is episode one five. That'll take you right there. Just
go to the website and you can also submit your
questions too. Hit contact up at the top and you
can submit your questions. I get I've I'm not kidding.
Every week I have a backlog of more and more
questions from you, and I get to a majority of

(35:19):
them on the show, but I just don't get to
them every week.

Speaker 2 (35:22):
So I just print them out and I've got.

Speaker 1 (35:23):
Them all right coming up, I am gonna I did
promise you this Google feature that helps you recover your
locked to count. I will tell you about that. We'll
have the gadget of the week and much much more.
We'll talk about open ai and their new browser right
here on rich on Tech. Welcome back to rich on Tech.

(35:44):
Rich Demiro here hanging out with you, talking technology. Triple
eight Rich one oh one eight eight eight seven four
to two four one zero one. Give me a call
if you have a question about technology. Coming up this hour,
we are going to talk with c NET Scott Stein
about the new Samsung VR headset. They call it Samsung

(36:04):
Galaxy XR. So it's eighteen in a time when I
don't think anyone's really trying to spend that much on
a headset at this point, especially a first gen device.

Speaker 2 (36:17):
But we'll see.

Speaker 1 (36:17):
Maybe I'm wrong, and I think it's done some pretty
cool things and it is half the price of apples.

Speaker 2 (36:22):
So there's that. Uh let's uh, let's go to Kevin
in San Clementy. Kevin, you're on with Rich Kevin. Are
you there? Going? Once? Going twice? Kevin?

Speaker 1 (36:38):
One, two three, Okay, we'll try to get here. Oh
there you go. Okay, you're back. Can I hear you?

Speaker 2 (36:44):
Are you there?

Speaker 7 (36:45):
I am here?

Speaker 5 (36:46):
Are you there?

Speaker 2 (36:47):
What's up?

Speaker 5 (36:47):
A quick question? Well not quick question, but two questions.
One regarding spam blockers I e. Norton type of software
and then hitting unsubscribed. So when I get a spam email,
or let's say I get an email from you on
rish On Tech and I want to unsubscribe for that,
and I go to the your unsubscribed I get that tomorrow,

(37:08):
I'll get you know, uh, Kevin on Tech. I'll get
unsubscribed in the next day, I'll get marked on you
know tech. Should I not be hitting those unsubscribed buttons
when I get spam email?

Speaker 1 (37:21):
Okay, let me give you my uh the rich on
tech tried and true method for dealing with spam because
this is uh. I you know, I've got my email
address pretty much out there, and so if anyone will
get a lot of spam, it's me right and my
inbox is pretty tamed.

Speaker 2 (37:38):
So I will tell you here's what I do.

Speaker 1 (37:40):
Number One, if you get a legitimate email from a
legitimate sender or sending platform, what does that mean? Something
like a home depot, a best buy, a target, or
something like a mail chimp. You know, all these platforms
that send out emails, like a mailing list program, those
are all safe to unsubscri scribe to, no problem. So

(38:01):
if you signed up for a coupon at home depot
and next thing you know, they're bombarding you with emails,
go ahead, unsubscribe.

Speaker 2 (38:07):
You can do that. It's safe. They're going to respect that,
no problem. Then there is the middle ground.

Speaker 1 (38:14):
There's like a thing that you never really signed up for,
but it's coming from a legitimate sender. So for me
as a journalist, I get put on a zillion and
one mailing address lists, but I can tell when the
email is coming from a sender that's legitimate, right, like
a you know, like I said, a mail Chimp or
something like that usually says something like one click unsubscribe

(38:34):
or something like that. So if it comes from one
of those constant contact mailchimp substack, those are all going
to respect your right to unsubscribe, So you can safely
unsubscribe from those. Now, the third type of email you
get is completely unexpected, uninvited, and it is just spam,
and sometimes they make your way to your spam or

(38:56):
your inbox. So those you do not want to click
unsubscric al, right, because that will send a signal to
the person sending it or the organization or whoever that Hey,
we got a live one, Let's send them more. And
that's how you get bombarded with even more spam emails
because a lot of times these spammers are just finding
lists online on the dark Web or on the open Web,

(39:16):
and they're just they're just importing all those email addresses
and blasting them, and then the people that actually open
the email or interact with the email, then they will
go to a secondary list of Oh, we got some
good folks here, let's email them more. So the way
I cut down on that is number one, you can
just delete the email without even opening it, or you
can report it as spam to your email provider if

(39:39):
you really want to, and you know that'll block the
sender as well. Sometimes the other thing you can do
is let's see you open up Oh yeah, depending on
your email provider, you can block images. So even if
you open that mail, the sender would not know that
you open that email because nothing is getting sent back.

(39:59):
So so a lot of these spam emails and emails
in general, they basically phone home. So when you open
that email, there's a little tiny tracking pixel in that email,
and as soon as that pixel is loaded, you can't
even see it's naked to the you know, to the
naked eye, it's invisible. But computers can do that, and
so they see, oh, Rich's email, this email address loaded

(40:22):
this tracking pixel. Now we know he looked at this,
and so then again they'll use that signal as a
way to send you more. So what I do is
I go into my settings and it's a little annoying,
but there's a setting for a lot of email programs
to not display external images. So I have asked before
displaying external images turned on?

Speaker 2 (40:43):
And so what does that mean.

Speaker 1 (40:44):
It means that every single image I get, every single
email I get, is the images are not loaded. And yes,
does it take me an extra click to load those
images if I want to see them, Yes, But it
saves me a lot of spam because people don't know
that I've looked at their email if I've opened it.

Speaker 2 (41:00):
So that's the other way to do it.

Speaker 1 (41:01):
Now, there are a whole bunch of companies out there
that can say, oh, we'll clean up your spam, we'll
clean up your inbox. I don't like giving access to
my email to a third party, so just be careful
with those. And then if you want to unsubscribe from
legitimate mailing lists. If you're using Gmail, they just added
a new feature. If you tap in the left hand

(41:22):
side where it says inbox, starreds, sent drafts, expand that
menu and scroll down a little bit and you'll see
something that says manage subscriptions. And when you tap that,
it will give you a list of all the people
that are emailing you the most, and it will say
how many emails they've sent you recently, and you could
just tap and say unsubscribe. So this actually puts the

(41:43):
biggest senders in a list and you could easily unsubscribe
from those. And it's a pretty good little feature. It's
not going to be perfect, but again that's Gmail. Under
the inbox, scroll down a little bit, you'll see where
it says manage subscriptions. And that's a good way to
do it. Thanks for the call, Kevin, Do appreciate it.
Eighty to eight Rich one one eight eight eight seven

(42:05):
four to two four one zero one give me a
call if you have a question about technology.

Speaker 2 (42:09):
Now.

Speaker 1 (42:10):
To protect your Gmail account, Google just introduced a new
feature called Recovery Contacts.

Speaker 2 (42:17):
Set this up.

Speaker 1 (42:18):
You have no idea how many people call me or
email me and say Rich I can't access my phone
number for my Google account. I can't access my recovery email,
and they want to send me a code to that
email or that phone number, and I can't get it,
so that means I cannot log into my account. Don't
let this happen to you. They have a feature called
Recovery Contacts. You basically pick a trusted friend or family

(42:41):
member who can help verify your identity. So if you
lose access, like if you forget your password or you
you know, don't have access to your phone or another
email account, Google will send that code to your recovery contact.
So say it's your spouse, you would just say, hey, Lynn,
did Google just send you that code? Give me that
Now I can type it into the website and that

(43:02):
will help you securely regain access. And they don't have
access to your account in any way, shape or form.
They're just almost like, think about it like a two
factor authentication, but your friend is the two factor. So
do this with someone you trust, even though they couldn't
really do anything with this, but you know, just make
sure it's someone you trust. Google says it's a simple,
private way to add an extra of layer of security

(43:24):
and you can add someone you trust by going to
g dot co slash recovery, dash Contacts. Okay, you will
have to log in if you go to that website
g dot co. That's a standard Google shortcut slash recovery.
I'm going to it right now, Dash Contacts. Okay, I
just typed it in and yes, it will make you

(43:45):
verify you are who you say you are. You log
in there and then you can add someone. I'll put
that up on the website. Rich on tech dot TV.
All right, let's see how long do we have. What
do we got?

Speaker 7 (43:57):
Oh?

Speaker 1 (43:57):
Yes, two minutes. Oh my gosh, I still have two minutes. Okay,
let's do let's do an email question. I've got so
many email questions here. GW from Pasadena rites in. I've
been using TurboTax on my Windows ten computer for years now.
They're telling me it won't work for tax here twenty
twenty five unless I upgrade to Windows eleven. My computer
can't be upgraded, so my only choices are buying a

(44:18):
new one using the online version, or switching to another
service like H and R block, all more expensive. I
think this is something that's going to catch a lot
of people by surprise, GW.

Speaker 2 (44:28):
Good point.

Speaker 1 (44:28):
But yes, Windows ten Microsoft ended free support and security
updates on October fourteenth, which means I think TurboTax is
just saying, look, I know that Microsoft is doing the
extended security updates and a lot of people have signed
up for those to extend Windows ten support, but Turbo
tax can't be sure, and so I think they're just
playing it safe here and saying, look, we can't let

(44:50):
you know. Taxes are a very secure thing and you're
putting all your personal information in here. We don't want
to take any chances. So again, TurboTax says you have
two options. Upgrade to Windows eleven if your PC supports it,
or use Turbo tax online. And I think you'll find
that Turbo tax online kind of mimics what the desktop
program does. I know they still sell these things in

(45:10):
boxes at stores, but you can do a lot of
this online. I've gotten to the point where I do
my taxes for my phone practically. That's how that's how
simple these things have gotten with all these software updates
and things.

Speaker 2 (45:21):
So that's a good warning. GW. Thanks for that.

Speaker 1 (45:25):
Let's see here. Oh Tom just asked for that. That's interesting.
Tom asked the same question that we just had on
the air. Let's see finally here, let's see Tom from
Los Alamitos says, I keep seeing ads for the game
Royal Kingdom. It's promoted as having no ads inside the app.
So how does it make money? Are they selling our
phone data to someone? I don't understand this business model,

(45:45):
and honestly it's a little scary. Yes, apps like that
usually make money by collecting your data and in app purchases.
So if you want to get to that next level,
you want to skip something, you pay and they make
a lot of money on in app purchases even if
they don't show ads. So it's always smart to check
the app's privacy policy to see what kind of data
they're collecting before you download it. And I take it

(46:08):
a step further. If you look on the app store
page for any app that you're downloading, there is a
section that says in app purchases, and so if you
scroll down underneath, let's see where is it okay underneath
where it says information in app purchases. So a free
game like Roadblocks, oh, you can buy premium for five dollars.

(46:28):
You can buy a subscription, you can buy a lifetime.
I mean, there's so many things. So check that out.
And if I have time, I'll check out this Royal Kingdom.
Let's just see if they have in app purchases, like
I wondered, Royal Kingdom. Royal Kingdom free game. So yes,
it is free to download.

Speaker 2 (46:46):
There it is. But lo and behold we scroll down.
Are there in app purchases?

Speaker 6 (46:50):
Oh?

Speaker 2 (46:50):
You better bet there are.

Speaker 1 (46:52):
You can get a mini coin pack for two bucks,
King's Favor for seven dollars, Superior Chess for twenty dollars.
So yes, these apps are not hurting for cash. Eighty
to eight rich one O one eight eight eight seven
four to two four one zero one Coming up. We'll
take some more of your calls and I will get
to the gadget of the week.

Speaker 2 (47:17):
Welcome back to rich On Sech. I've been grooving to
this new song from Tame and Paula. If you know them,
the songs.

Speaker 1 (47:24):
Are usually epic, but this this is called Dracula, and
it just came out probably time for the holiday.

Speaker 2 (47:30):
Obviously.

Speaker 1 (47:31):
I mean, I'm not a marketing specialist, but I mean
I just have a hunch. But it's such a it's
such a catchy, fun tune. It's like dark but like
kinda you know, it's just whimsical. I like that kind
of stuff. Uh, are you subscribing to My free newsletter
is packed with helpful tips, tricks, and the latest tech
news I think you should know kind of like this show.
Just go to Rich on tech dot tv and hit
sign up. Gadget of the Week this week the Alura

(47:55):
Tech e paper Wi Fi digital photo frame. This is
kind of the next generation. You know, we've talked about
these digital photo frames, but the next generation of frames.
And this is officially a trend. Even though I've been
testing this for a couple months now, it's now a trend.
The trend is e ink displays. So this is a

(48:15):
wireless e paper photo frame that looks more like traditional art.
So the alorateech is a thirteen point three inch ePaper
frame uses the same technology found in e reader, so
the images look like they're printed, not backlit.

Speaker 2 (48:31):
And it's cool because you don't need AC power.

Speaker 1 (48:33):
So if you want to put a picture like above
your mantle or something, and you don't want a wire
running to the digital frame, this runs you up to
two years on a charge. You know, obviously depending on
how much you update it. And again you can this
connects to Wi Fi. You can send it right, send
photos right from the app. They appear on the screen
and you know they've got a white or black mat

(48:54):
so you can change it to blend in with your decore.
And it's good for family photos digital r. I had
one of those famous picassos in there at some point,
so and then I've got family art.

Speaker 2 (49:05):
It's pretty cool.

Speaker 1 (49:06):
So it's just it's a different way of thinking about
an ePaper frame or a digital photo frame. I will
tell you it's not going to look as good as
a backlit picture, but it looks different. It looks almost
like just like an actual piece of art. So I
find that art looks really good because it just looks

(49:26):
like you would not know that this is digital in
any way, shape or form if you look at it.
And this is this is three hundred and fifty dollars
available now at a Laura tech dot com. And this
ePaper kind of thing is having a moment right now
because just this week, the brand that I talk about
a lot with these frames, Aura, they just launched their
own or a ink frame using e ink with color

(49:49):
Display Tech. So again now we're seeing the trend of
a couple of companies are doing this and it's just different.

Speaker 2 (49:57):
It's cool.

Speaker 1 (49:57):
You know, you don't have to run out and change
your frame up right away, but it's just kind of
nice to know about it, Like if you want to
put that frame above your mantle and you don't want
something that's a cord dangling, just kind of fun. Gadsut
of the Week sponsored by shop Back. This segment is
sponsored by Shopback. Holiday shopping is coming. Now is the
time to set yourself up to save. Shop Back lets

(50:20):
you shop at your favorite places online. We're talking Amazon,
Best Buy, Apple, Home Depot, Walmart, and get cash back
right now.

Speaker 2 (50:28):
Amazon.

Speaker 1 (50:28):
You'll get one point five percent cash back capped at
five dollars per order through shopback.

Speaker 2 (50:34):
That's a lot.

Speaker 1 (50:35):
Shot Back is the only cash back platform that works
on Amazon, and you get real money, by the way,
sent right to your PayPal account, so easy to cash out.
Shot Back gives you rates three to ten times higher
than other apps. And if you go to the website,
you're gonna find it's all the stores you're already shopping at,
best Buy, New Egg, Logitech, Lenovo, Samsung HP one plus

(50:56):
here's how it works. You go to shopback dot com,
you search for your retailer, your click through, and you
shop like normal. Shop back will track your purchase on
the back end and they will send you your cash back.

Speaker 2 (51:05):
You can also do this on your mobile phone.

Speaker 1 (51:07):
Shop back they have on a mobile app, and by
the way, they have a browser extension too. That's the
easiest way because when you're on a website that's supported,
you'll get to pop up that says, hey, do you
want to get free money?

Speaker 2 (51:18):
Of course, why not.

Speaker 1 (51:20):
And all of this stacks on top of other discounts,
So do the best you can do. Get the best
deal you can get on these websites with discounts, coupons,
and credit card rewards, and then you'll still get your
cash back on top of what you just spent or saved,
I should say.

Speaker 2 (51:34):
Perfect for tech gifts.

Speaker 1 (51:35):
Earn cash back on that new smart TV you've had
your eye on, that laptop, that phone, anything you're already
planning to pick up. This is kind of a fun
thing to have in your back pocket to get some
extra cash.

Speaker 2 (51:45):
Join shop back.

Speaker 1 (51:46):
For free today at shopback dot com that's shop back
dot com and download the mobile app the desktop and
browser extension Amazon rates available for a limited time.

Speaker 2 (52:00):
I'm only well, you probably heard.

Speaker 1 (52:04):
The news this week that chat gbt launched its own
web browser. It's called chat gpt at Liss. And what's
neat about this is it works the way that I've
been talking about on this show. It's your web browser
with chat gybt on the right hand side. So the
idea is this is a super assistant that understands what
you're doing online and helps you do it faster. So
instead of switching between chat gbt and your web browser

(52:26):
like you're probably already doing at list, lets you ask
questions in the same window. So it's one window for everything.
And what's really neat is that chat gybt can see
and read the page that you're on. So if you're
on a website, it can understand what that website is
and you can ask it questions about that website. Hey,
summarize this movie review? Or do you think this product

(52:48):
has it compared to other products out there? What's the
price like on this product? It could also summarize and
compare information for multiple websites. And the neat thing is
I found the killer functionality here is E so I
have my Gmail open. I've got the chat EBT. I
used to have to copy and paste. Now it just
reads the email and says, hey, here's a response. Just
you know, here you go copy and paste it right

(53:10):
in there. It's so easy anyway. Available now on mac
os for free, Windows iOS and Android.

Speaker 2 (53:16):
Coming soon. It's called chat GBT at list.

Speaker 1 (53:18):
Coming up, we'll talk Samsung's VR headset right here, I'm
rich on Tech. Welcome back to rich On Tech. Rich
DeMuro here hanging out with you, talking technology at triple
A Rich one oh one. That's eight eight eight seven
four to two four one zero one. Well, this week

(53:39):
we got a new XR headset, Samsung Galaxy x R
VR headset, at a time when you know, we've got
a bunch on the market, everything from Apple's top of
the line Vision Pro to the Quest headsets to a
lot of other types of headsets out there. So let's
see what Samsung is doing differently and whether it's worth

(53:59):
the splurge. Joining me now is Scott Stein, editor at
Large at c NEET, to discuss Samsung Galaxy XR. You're
wearing it right now. It looks a lot like Apple
Vision Pro. It does, explain what this is for someone
who may not understand what an XR headset is.

Speaker 8 (54:18):
Sure, so the Samsung Galaxy XR is their return to
VR and AR. Samsung and Google have both been in
this space before, but it's kind of in between where
Meta is with the Quest headset and Apple is the
Vision Pro. From my using it, you know, this is
built off chips that are more similar to the Quest headsets,
but with the display technology like Apple Vision Pro. But

(54:41):
the thing that's different, why are they doing this?

Speaker 2 (54:44):
It's all about AI right now.

Speaker 5 (54:46):
Gemini.

Speaker 8 (54:47):
The ability for Gemini to see live through the cameras
and microphones on this headset is the new thing because
no other headset is currently doing that, and that's directly
related to where they're going next year with smart glasses.

Speaker 2 (55:02):
So that's cool.

Speaker 1 (55:03):
So wait, anything that you're looking at, like if you're
looking at a mountain range or you know, you're fixing
a car, you can just say, hey, Gemini, like, explain
this to me.

Speaker 11 (55:11):
Yeah, so you could say, what with with varying degrees
of success, you know, which is true with AI in general,
But what it can do is it you could totally
see things, So you could say, you know, what is
that over there.

Speaker 8 (55:22):
It could describe, you know, what's.

Speaker 6 (55:23):
In the room with you.

Speaker 8 (55:24):
It can describe what's on the screen. It can it
can summarize or try to bring up related things to
whatever's up there. It could be YouTube or you know,
if you brough up Netflix. It has the ability to
see stuff. But what I found so far is like
knowing exactly where it can control things is a little
hit and miss. But I think Google is working on

(55:45):
this as a development, you know, stepping stone to figure
out what else they can be doing on glasses.

Speaker 1 (55:51):
Okay, interesting, So it's got all the AI stuff built in.
So I heard you can also do like circle to
search on this thing too.

Speaker 8 (55:58):
Yeah, so circle the search is kind of a similar
to if you want to be more targeted, you could
circle a particular area and then it could search for
that or give you more information about that. I think
it's one of the interesting things is you could be
a little more targeted with where it looks. You also
can give it permission to only look at certain apps,
so if you're worried about it like seeing everything in
your space, which I think is important because we're heading

(56:20):
to a point where everyone's afraid of the idea of
cameras on your face anyhow, and what is going to
go on with tech and big tech and AI with this,
there have to be some idea of some privacy cutoffs
or abilities to not have it be aware of things too.

Speaker 1 (56:36):
How's the quality on this display, like, how does it
compare to what Meta's doing and what Apple's doing with
Vision Pro.

Speaker 8 (56:44):
Yeah, so this is a micro al led display technology
which Apple is also using on Vision Pro, and Samsung's
resolution for this, to no surprise, is higher and it's
four K displays paride, it's a little bit higher. It
looks equivalently sharp and good. The one thing is that
I would say the total av experience on this headset
there's a little more plasticky and the fit is a

(57:07):
little different. It's not as ideal for watching movies. But
you can put screens in YouTube and Netflix anywhere, just
like Vision Pro, so you know that capability is totally
there in this headset.

Speaker 1 (57:22):
Okay, now you mentioned the two apps that are that
are noticeably absent from Vision Pro, so Apple huge company.
I mean how they don't have the support of YouTube
and Netflix is beyond me.

Speaker 2 (57:34):
On this Vision Pro.

Speaker 1 (57:37):
This has it because it's it's from Google, I guess
from the side of Google side of things.

Speaker 2 (57:42):
But tell me about those apps.

Speaker 1 (57:43):
Is that is that kind of like a good thing
that these apps are on there because they're so popular.

Speaker 8 (57:48):
Yeah, well, Netflix, it turns out when I launched it,
I don't I don't see any real difference between that
and launching it in a browser. So I don't think
it's a tremendous loss that the vision Pro doesn't have it,
But it's annoying because I just wanted to able to
launch easily and not bring it up in a browser.
There's a little surprised so far. I didn't see Netflix
having any deep immersive features in the app that's on

(58:09):
the headset. But YouTube is great because it has a
lot of built in three hundred and sixty degree and
three D and immersive videos that have been there over
the years that you can watch on this headset. And
that is you can do that in headset if you
get into the browser on a quest but you can't
do it on a vision Pro. And the other frustrating

(58:30):
thing that Apple hasn't gotten into that's even bigger than
me is maps. Not that I would navigate with a headset,
but just the ability to explore places. The Google Maps
app that's on this headset is great and you can
get into immersive views of all sorts of locations. And
also there are some locations that have been three D
scanned by Google. Not a ton, but some restaurants in

(58:53):
big cities. You can go in and you can walk
around and look at the space and it's a fantastic
use of what you'd.

Speaker 2 (59:00):
Use this for.

Speaker 4 (59:01):
Now.

Speaker 1 (59:01):
When I was at Google's Io, I put on a headset.
Was that an early version of this or something? Because
it was like it had that was it?

Speaker 2 (59:10):
Okay?

Speaker 10 (59:11):
Yeah?

Speaker 8 (59:11):
So yeah, it was called Project Muhan before I know
it's called Galaxy XR. It may have had some design changes,
but I think it's very similar to what I wore
last year, also getting an early demo of this. There's
a band that tightens it. The design of this is
more like VR headsets I've seen in the past. Metaquest
Pro had this type of design. There's still a battery

(59:32):
pack that this thing has to connect to, which is
connected just like the Vision Pro you know, with a tether,
which is which is not ideal.

Speaker 1 (59:41):
No, but if they're both doing it, I mean clearly
there's a reason, because we're just not there yet with
all the battery technology to put it on your face.
So I guess my question is who needs this? I
mean it's it's eighteen hundred dollars, which is, you know,
half the price of what Apple's charging thirty five hundred
for their headset. But that's all a lot of money
for number one, a first generation product and something that

(01:00:03):
I'm not sure I need.

Speaker 8 (01:00:06):
No, you don't need it, And actually I was just
talking to someone on the phone about this yesterday. When
it comes to this type of tech, I think there's
only three types of products right now that you still
don't need, but I think are worthwhile getting the Metaquest
headsets because they're they're super affordable and they play games.
AI glasses like the basically Meta ray bands at this point,

(01:00:27):
but the Warby Parker one's coming next year, so I'm
really fascinated by Google and display glasses, which again you
don't need them, but one's made by Extra Real and
Vitcher are are fun ways to display everything. Else like
Vision Pro Galaxy X are, they're either too expensive too experimental,
and I agree with you, I think I think the
Vision Pro is far more thinness, but has also been

(01:00:48):
out there a lot longer and is more expensive, but
I don't think people need that either. And I and
even though this is half the price, I don't think
people need this either. But I think it's it's much
clearer with Google and Samsung, they've already laid out and
I wrote a story about it today how this is
building towards the glasses they're making after this, So it's
interesting that they really are using this as a developer platform,

(01:01:11):
and I think that's a lot of why it exists
right now.

Speaker 1 (01:01:14):
Yeah, and I've no doubt that this is incredible technology
and I love it like it is when you put
on one of these headsets, it is a completely different
experience than.

Speaker 2 (01:01:24):
What you are used to see the.

Speaker 1 (01:01:25):
World around you overlaid with information and to be able
to you know, just being in VR in general. And
this is kind of XR, so you can see the
world and things. But like, it really is incredible. It's
just so expensive that it's tough to like get this
into the mass kind of hands of folks.

Speaker 8 (01:01:42):
Yeah, and it's still big. But one of the cool
things about this type of design if you've never worn
a headset like this, because it doesn't have It's not
sticking to your face, it's resting over it. It actually
feels when you're wearing it like it's continuing the world
around you. Because I have more sense of the peripheral view,
and then the mixed reality which uses the pass through cameras,

(01:02:03):
it just feels like they all blend, which is actually
a really neat trick on this versus the vision pro
so I could I could still look at something on
my phone, I could look across the room and still
see stuff in the headset a lot easier. But I
think also with Android XR, people should be aware Google
is particularly interested in knitting a lot of different headsets

(01:02:23):
and glasses into the mix. So you know, unlike one
manufacturer doing this, we could have many manufacturers developing products here.
I'm not sure when they're all going to emerge, but
you know, exactly like you could have. You could have
other VR headsets coming out, other glasses and other connected things,
and that means like you definitely would want to hold

(01:02:44):
off and see what's coming.

Speaker 1 (01:02:46):
Right, Because this is a new platform, Android XR, which
means it's kind of like Android. Anyone can take advantage
of it, and that means that anyone can one up
the other company by making something cheaper, smaller, lighter, faster, whatever.
And I like that idea of the mixed reality where
it like kind of blends. So if what you're saying
is I'm understanding it like I'm looking at something on

(01:03:08):
my paper. That paper is almost lit up like a
digital frame or like of digital newspaper, I can read
something on there, but everything else around me I'm seeing,
like my actual desktop, which is kind of not being
affected in a way.

Speaker 4 (01:03:19):
Yeah.

Speaker 8 (01:03:19):
So, and I think that's going to be a little
more what it's going to feel like when you have
smart glasses with displays, when they get better and better,
that type of tech is going to start feeling like
that where it's literally overlaid with your world or you
have more focus in a particular part. And I think
the openness of this is really interesting. It's not, you know,
Gemini AI right now is the main AI that it's using.

(01:03:42):
But I was asking Google's Android head about this in
the story that I think they're aiming to have more
AI platforms work on this, and the goal is to
work with phones and watches and rings down the road,
which are all you know on the Android ecosystem, but
Google already exists across a lot of devices and platforms,

(01:04:03):
so it's interesting in terms of, you know where that
could possibly go. Whereas Apple is clearly designing it to
work with Apple products, and Meta is a little bit
in a corner where they have their own products but
that they haven't figured out how to work with everything
else seamlessly yet.

Speaker 2 (01:04:20):
Right.

Speaker 1 (01:04:21):
Well, there's a lot going on with Android because there's
so many different manufacturers and Gemini has been built into
just about everything at this point. It just keeps going.
So that's going to be interesting to see how that
all develops. All right, Scott Sein, thanks so much from
c net. If you want to check him out, just
google c net Scott segn. He covers all things vr
AR for them and he does a great job at it.

(01:04:43):
All right, coming up, we are going to talk about
Oh we're going to take some more of your calls.
Eighty to eight Rich one on one eighty eight seven
four to two, four one zero one.

Speaker 2 (01:04:57):
Welcome back to rich On Tech.

Speaker 1 (01:05:00):
Let's go to Kristen in Arcadia. Kristin, you're on with
rich Hi, Rich how are you good? Thanks for holding sure?

Speaker 12 (01:05:09):
I was telling about photosticks like the thumb drives that
you put it into your computer or your phone and
it extracts all the photos and eliminates duplicates and things
like that. I was just wondering if you could give
me a recommendation on what the best one or the
easiest one to use would be.

Speaker 2 (01:05:30):
I don't trust them. I don't.

Speaker 1 (01:05:32):
There's one that's advertised everywhere. I have emailed them to
get a to get a sample, you know, to review,
to try it, and they will not write me back.
So I do not I do not trust the advertised
the ones that you see online. So I don't think
there's an easy fix for this. I don't think there's
a simple way to do this. What are you trying
to accomplish? And I can help that way?

Speaker 12 (01:05:54):
I think I'm just trying to get all my photos
in one place and just have a bad backup copy
of them. But I also don't want ten versions of
the same photo in the right in the backup.

Speaker 1 (01:06:07):
So well, I mean, there's so many ways to manage
a photo collection, and I think that there's not one
way for everyone. I have the What I do is
I just dump all my photos into Google Photos and
while It does not find duplicates, which is absolutely insane
to me. It does find similar pictures and it groups
them together, which makes life a lot easier. So if

(01:06:29):
you took like ten pictures in a row, it will
group those pictures now in a stack, they call it,
and then you can pick the one that the computer
says is the best and just delete all the rest.

Speaker 2 (01:06:38):
And so that's kind of.

Speaker 1 (01:06:39):
A way to management manage it, okay. But what I
would say is number one. You probably want if you're
going to start organizing your photos, you've got them in
your computer, you want to make sure you have a
backup first before you do anything. So what I would
do is just take your collection, put it on a
hard drive and just now you have a backup before
you start going in and making changes. That's number one.

(01:07:00):
And then you can use a program like the one
that I've tested that I like is called Duplicate photos
Fixer dot com. Duplicate photos Fixer dot com. They have
a version for Mac, for Windows, for Android and iOS,
and you can use that to get rid of your
duplicates on your computer now, okay, And then once you

(01:07:22):
do that, you could go through and kind of do
this and then you can back them up. So got
it backing them up? Are you on iPhone? Are you
on a Mac or Windows?

Speaker 4 (01:07:31):
I'm on a Mac.

Speaker 1 (01:07:32):
Oh you're on a Mac. Okay, so with Mac. You know,
there's also another app that I like called Gemini. It's
from uh it's from MacPaw and that will find duplicates
as well, so you can use you can check out
those two programs and see which one you like better.
But once you have them on the you know, all
figured out and you're kind of you know, you've got
them narrowed down to the ones you want, then you

(01:07:55):
can put them into I would do a cloud service
and that could be iCloud if you want to keep
it easy. But if you have Amazon Prime, Amazon gives
you unlimited photo storage, so you can dump them all
into there as a backup and then they can just
be backed up into Amazon Photos and that's free. The
only downside to that is that it does not give
you a lot of storage for videos, so you would

(01:08:17):
just want to do.

Speaker 2 (01:08:18):
The pictures in there.

Speaker 1 (01:08:19):
But the one that I like the most is really
Google Photos. I think it's still the best out of
everything out there. It's super easy to use and the
neat thing about this. You were talking about getting everything
into one place. You could actually go to photos dot
Google dot com and just drag and drop your albums

(01:08:39):
in there, your your folders in there from your computer
and it will actually sort out the duplicates. So when
you're uploading, that's the only time that Google will really
do this is it will It will stop you from
putting the same picture in twice as long as the
picture is identical. If it's similar, you made some changes
this and that, it will you both. But in general,

(01:09:02):
if you drag and drop the same picture, and you
can try this, just take a picture and drag it
into Google Photos like three times, it will only take
the first one and the other ones it will not.
And so that's another way of just kind of taking
all your photos from this folder on your computer, dragging
and dropping them in there, and it will just grab
all the first run copies or whatever you want to
call it. And Google also has an app for your

(01:09:24):
computer for Google Photos. It's called let's see what's it
called now? I guess they just call it Google Drive
at this point, but it will back up your any
folders that you want on your computer to Google Photos.
So if you type in Google Photos apps, oh wow,
why did that do that? Let me see here?

Speaker 2 (01:09:45):
Where is it?

Speaker 3 (01:09:46):
Here?

Speaker 2 (01:09:46):
They are.

Speaker 1 (01:09:47):
So if you go to Google Photos apps, you can
find the apps for your different platforms, and one of
them is Google Photos your computer and let's see here. Interesting,
the link is not working. That's huh, Google, you got
to fix that. But yeah, it's I think it's if
you download the Google Drive app, Google Photos is built

(01:10:10):
into there, and so on Google Drive you can go
into your preferences and you'll see it says backing up
Google Photos, and you just take whatever you can do
your whole computer and just you list that as the drive.
It will go through your whole computer hard drive, find
every photo and upload it to Google Photos. And that's
a one way upload, and it's a it's a really

(01:10:30):
handy way to get all that stuff in there. But Christin,
thanks for the call today, appreciate it and get those
get those photos organized. I'm gonna wait until I'm retired
to do this, because there's just no way I What
I do is, at the end of the day, I
will go through my Google Photos app and I'll just delete,
like anything nonsense from that day or maybe at the
end of the week. But just managing everything in my

(01:10:52):
photos collection is just impossible at this point. And I
can tell you because Google tells you how many photos
I have in there.

Speaker 2 (01:11:00):
At this point, I am backing up. Let's see what
do I got here.

Speaker 1 (01:11:04):
If you go into your Google Photos, there's a little
backup complete icon and if you tap that, it'll tell
you I've got two hundred and twenty two nine and
thirty nine photos backed up. I am not going through
those today, that is for sure. Talk to me next week.
We'll see if we can do those. HBO Max before
we go to break is raising prices once again, the

(01:11:26):
third time in three years. HBO Max going up anywhere
from a dollar to two dollars a month. I do
think HBO Max has some good programming, but the premium
plan is now twenty three dollars a month. The cheapest
plan now eleven dollars a month. You'll start seeing these
prices for existing subscribers on November twentieth eighty eight. Rich
one oh one eighty eight seven four to two four

(01:11:47):
one zero one back after this. Welcome back to rich
on Tech. Rich DeMuro here hanging out with you, talking
technology at triple A rich one oh one eight seven
four to two four one zero one. This week I
finished listening to the the Michael J. Fox book brand new.

(01:12:09):
It's called Future Boy. So if you love Back to
the Future, you will love this book. It is just
about that, just the movie. So it gets into his
personal life a little bit as he was an actor
coming up in the world, but it's mostly about filming
the movie. It's a quick, easy read. I listened to
it and it was Michael J. Fox reading it, so

(01:12:31):
that was kind of fun. But it doesn't go into
you know, his illness or anything like that, but or
medical It just really sticks to this movie and the
fact that he, you know, came up pretty fast in
the world in Hollywood and then he was doing Family
Ties and he was doing Back to the Future at
night on the same day, which was just wild to

(01:12:52):
hear and just a little like I didn't realize that
Eric Stoltz was the original main character and they did
a swap with Michael J. Fox, and you know, of course,
I'm sure people on the set were not happy with that,
but it probably would not have been in the movie today.
And we don't know, I mean, who knows, but he
said he played the role very different from Eric Stultz.
They filmed like six weeks of this movie with the

(01:13:13):
first actor and then the rest with Michael J.

Speaker 2 (01:13:16):
Fox.

Speaker 1 (01:13:16):
So I'm a big Back to the Future fan, so
I just ate every second of it.

Speaker 2 (01:13:22):
I was just like, I love this, I love this,
I love this.

Speaker 1 (01:13:25):
It's just a lot of anecdotes about the set and
filming and how they did things.

Speaker 2 (01:13:28):
And it's so weird.

Speaker 1 (01:13:30):
Because you know, I didn't grow up in Southern California,
but the whole movie, like, I didn't realize where it
was filmed. But yes, it was filmed in southern California,
but just at these places that became other places. I mean,
I know Courthouse Square at Universal obviously I worked there.
I was a backlot tram tour guide at Universal Studios
in Hollywood, Yes, I was, so you might have been

(01:13:51):
on my tram at one point. It was a fun job.
You just basically sat there until they needed you to
do a tram tour, and then you do the tram
tour and then you'd sit there again and wait until
they need you again.

Speaker 2 (01:14:03):
But it's fun. There's all these like Hollywood types. I
just love talking to you.

Speaker 1 (01:14:07):
Just sit there and chat with them the whole time
until your time was up, and then you go up
there and you'd memorize your whole spiel, give people a
backlot tour, and do it all over again. Let's go
to Bob in Sunland, California. Bob, you're on with Rich Here.

Speaker 7 (01:14:24):
Rich, I'm trying to download some medi cassettes from my
digital camera to my computer. But for some reason, Windows
seems to say that doesn't recognize the devices, and that's
to USB. So I'm going, is there some kind of
a driver that's available or a program that could use
to try to do that? Well?

Speaker 2 (01:14:45):
What type of camera is this? What's the what's the type?

Speaker 7 (01:14:48):
Is it? Sony cassette cameras? I also have two can
and still both of them are not able to be
recognized by my computer. Now about something called Dazzle. I
think it's about Pinnacle and it also says it doesn't
recognize the USB connection.

Speaker 2 (01:15:06):
So right, okay, I've done it.

Speaker 7 (01:15:09):
Yeah, go ahead, I've done it before with my old
Windows ninety eight. Is this the computer? I believe it
not for my own Mac G four, But for some
reason it's used that Windows does not support that kind
of a device anymore.

Speaker 1 (01:15:24):
Yeah, I think that's what's happening here is that these
uh these devices, do they have the standard RCA cables
out or no like connections?

Speaker 7 (01:15:33):
Well, they do have the yellow table and the red
on one of the cameras. Then the other ones are
like a fireworks connection that you could come out also. Yeah,
but other than that, I'm not sure what else I
could use it to correct to the computer.

Speaker 1 (01:15:47):
Yeah, the direct USB connection is not going to work
on these as far as I know, because the USB
is just not I don't know what you did in
the past how that worked. But typically these cameras are
not in a format where the computer can just grab
that video off of the camera because it's a it's
just not a format where it's it's you can pull
it off like if you pop in a cell phone

(01:16:08):
these days, you know you can pull the digital video
off of it, no problem. But these are typically I
would assume they're recorded in an analog format, even though
if they say digital and so you would need some
level of conversion. Now the fire wire that would work,
but you'd have to find a mac that has that connection.

Speaker 2 (01:16:24):
I'm not even sure that's that route is worth going down.

Speaker 1 (01:16:27):
I think the easiest way to do this since you
still have the camcorder. That's like the toughest part of
this whole process. But basically, you can buy one of
these VHS to DVD converters which will capture video from
your camquorder and put it on your computer. I think
that's the easiest way to do it. That's what I've done,
And you just basically hook up your camcorder with those

(01:16:49):
three cables, the red, the yellow, and the white, and
then you plug it into this little device that will
convert the signal from analog to digital and then your
computer records it. So it's a it's a kind of
a time stake. It takes a lot of time to
do this because it's all done in real time, but
that's the easiest way to do it. And then you

(01:17:10):
get that digital file that you can then trim, edit,
upload to YouTube whatever you want, put it in your
your photo collection.

Speaker 9 (01:17:17):
That.

Speaker 2 (01:17:18):
Yeah.

Speaker 1 (01:17:18):
So the two that I recommend are and there's a
million of these on on on Amazon. And here's the
reason why I recommend these two because at the end
of the day, it comes down to the software. So Bob,
if you are like you know, pretty advanced with things
and you can find your way around software and everything.
Then go with one of the cheap ones and you
can do it that way. But if you want something

(01:17:38):
that's a little bit easier, Roxio makes the easy VHS
to DVD converter. That one's good. You can get an
Amazon or Best Buy. And then the other one is
called El Gato E L G A t O and
that does the same thing, and they both have software
that that I think is it's all pretty much the same,
but it's just a little bit easier to understand than
some of these other companies that I've ordered their products

(01:18:00):
on Amazon and it just comes and it's it's like
you can't figure it out. The other thing, and I
have not tested this one is the clear Click. So
this is kind of an all in one. It looks
like a little black box with a screen on it,
and so this way you can bypass your computer completely.
So you would connect the camcorder to this little device,

(01:18:21):
press record and it would record it to an SD
card and then you could pop out that SD card,
put it in your computer and get the video. So yeah,
how many tapes do you have?

Speaker 7 (01:18:34):
Unfortunately I have about twenty and they're all about ten
years old, family members and stuff like that. So I
thought now would be a good time to try to
send into my family was still alive to enjoy. But
I've been trying a couple of months to figure out
how to do it.

Speaker 1 (01:18:47):
Yeah, these two, these two, these three methods will will
really help you get a headstart on that. And I think,
you know, even if you're spending one hundred dollars in
one of these converters, I think that's well worth it
for twenty tapes. Your those memories are going to be
you know, invaluable in the future. And the other thing is,
you know, you'll notice on a lot of these tapes,
you know, a lot of these memories have started to
go and so you want to get them. You want

(01:19:09):
to get them digitized because you know, we're talking it's
probably been thirty to forty years since you captured some
of these videos.

Speaker 2 (01:19:15):
Maybe you know minimum thirty years I'm.

Speaker 7 (01:19:17):
Guessing, right, yeah, exactly.

Speaker 1 (01:19:19):
Yeah, so they decline, you know, in time, just like us. Right,
I'm not as as a surprise, I used to be
thirty years ago. Anyway, it's a fun project, and it
is it is something that does take some time, but
is once you get it done. It's if you feel
really good getting this, and like you said, you have
these cam quarters, which is literally the toughest part. Like

(01:19:41):
when I was doing this, I had to go on
Amazon to buy you know, stuff I had to I
had to borrow them from friends and family. But you
know it's or sorry I went on ebaying by by
a camquarder. But yeah, so anyway, good luck with the project, Bob.

Speaker 6 (01:19:57):
I'll get fixtures, all right.

Speaker 1 (01:19:59):
Another fun thing about this is that once you take
those videos. I did this, I dropped them all into
Google Photos, and I'm not kidding. It will find people's
faces in those videos. So if you want to find
a video, a picture, a clip of Grandma, you can
find it because Google Photos will say, oh, Grandma's in

(01:20:19):
this video, or whoever it is, Uncle Marty whatever. It's
so cool that it goes frame by frame on those
videos that you upload and it will identify the faces
in them and the places. So if you captured a
video in Italy back in the nineties, you just type
in Italy it'll find that video.

Speaker 2 (01:20:36):
So it's really really it to me.

Speaker 1 (01:20:38):
Digitizing your old pictures and videos feels like you're unlocking
them for the next generation. And I'll be honest, I
did a lot of mine. I still have a lot
more to go. Both at my mom's house. She's got
a ton of pictures that she's kind of holding on
too and not letting me get to and I'm like, mom,
I gotta get these things. We did some there when
I went home one time, but she doesn't really want

(01:21:00):
to send them to me. It's kind of a thing
where you have to be there to do it. And
then the video tapes, I've got a bunch at my
place that I still need to do. I'm a busy guy,
so you know, it's been proven to be tough to
do that. But I did a bunch of them, and
I did a lot of the VHS tapes. So did
almost all the VHS. But I still have some other
versions of tapes, like the High eight and the what

(01:21:21):
was the other version? There was one of like a
some version that we used to use for like news
gathering back in the day. So all my old news
stuff is on there, like when I first started out
in the business. So but it is fun to have
those things digitized. And then you got to grab the
family bring them into the living room and make them
sit through these boring When we used to videotape things,
we used to videotape the entire event, like from start

(01:21:43):
to finish. Like it would be like Dad would be
on the camcorder and he would just start recording and
it would be like thirty minutes of nothing. Nowadays we
only record, like when we have a kid's birthday party,
you literally record your kid blown out the candles and
that's it. It's like a thirty second clip. You don't
have anything else. There's no perspective, there's no you know.
It used to be you take the cam cord, you
go around the house, be like, you know, Aunt Mabel,

(01:22:04):
say hello, you know, like say hi to the camera
and they'd be like hello. They take their cigarette out,
you know, put it down and they say hello. Was
your family party like that?

Speaker 2 (01:22:12):
Mine was?

Speaker 1 (01:22:17):
Hey, can you put down that beer and say hi
to the kids?

Speaker 2 (01:22:20):
Was your family party like that?

Speaker 1 (01:22:22):
Eighty eight rich one On one eighty eight seven four
to two four one zero one.

Speaker 2 (01:22:27):
Back after this.

Speaker 1 (01:22:32):
Rich Tomuro here hanging out with you talking technology, triple
eight rich one on one eighty eight seven four to
two four one zero one. Uh The website is rich
on tech dot TV. Uh there you can hit contacts
submit your question that way. We were talking about old
family parties and uh, I have so many memories. I

(01:22:55):
grew up in a big family, five kids, you know,
my parents, and uh so it was just always always
it's just always a party, like any day of the week.
But we used to have a lot of family parties
because it was always someone's birthday or a holiday. And
I won't I won't mention the family member. I don't
think they listen, but they might. But I remember my family.

(01:23:16):
I had one family member who always used to say
children should be seen and not heard. And I just
looked that up thanks to the magic of AI. This
the It's an outdated and harmful expression that is widely
rejected today by child development experts. The phrase suggests that
children should be presentable but quiet in the company of adults.

Speaker 2 (01:23:38):
Uh yeah.

Speaker 1 (01:23:39):
Traced back to the fifteenth century England, child's thoughts and
opinions were less important than an adults. I mean, we
know I've got two kids, but believe me, we know
that's not the case anymore. Kids are like it's gone,
what eighty like? Kids are you know? Kids says one thing.
You're like, hold on, what let me hold on? Write
that down? That was amazing kidding. But my wife, Corrap

(01:24:04):
says the same thing. She says that she had a
family member who's said the same exact thing. Children should
be seen and not heard. That is not the case anymore,
and that is not the case kids are now. It's
such a different world that we live in where kids
are just part of everything now. I mean it's like,
I mean it's funny you go to like a fancy
restaurant and kids are just there, like on their iPad.

(01:24:25):
It's like dad's paying like eighty bucks for a stake
and the kid is literally on like roadblocks.

Speaker 2 (01:24:30):
I could care less that they're there.

Speaker 1 (01:24:32):
Amazon Luna is adding a game Night and free Prime games.
So Amazon Luna is Amazon's cloud gaming platform. They just
redesigned it and now Prime members get accessed to over
fifty games included for free. And one of the big
additions is called game Night, which is a collection of
twenty five plus family friendly local multiplayer games.

Speaker 2 (01:24:54):
What does this mean?

Speaker 1 (01:24:56):
It means you can play games with your friends in
front of your TV like casual games. You can use
your phone as a controller, so you scan a QR
code on the TV to join in. There's classics like Clue,
Ticket to Ride, Angry Birds, and I was wondering if
they would include this, and sure enough they did. Jackbox,
so you know Jackbox, the party game we played a.

Speaker 2 (01:25:14):
Lot during the pandemic. That is included.

Speaker 1 (01:25:17):
There's also an original title called Courtroom Chaos starring Snoop Dogg.
This is an AI powered voice driven improv game where
you play out absurd court cases before judge Snoop Dogg.
Snoop Dogg's got his hand in everything. All of this
runs on devices you have like your Fire TV devices
and your phones, your tablets and that kind of stuff.

Speaker 2 (01:25:38):
So kind of cool.

Speaker 1 (01:25:39):
Anyway, if you have an Amazon Fire TV device, definitely
check out Amazon Luna if you want to play games
with your friends.

Speaker 2 (01:25:46):
That's fun. Let's see.

Speaker 1 (01:25:50):
Let's see Carlos in Brooksville, Carlos in Florida.

Speaker 2 (01:25:53):
What's up?

Speaker 4 (01:25:55):
Okay, what's going on?

Speaker 13 (01:25:56):
Thanks for taking my call? But what is up with
the I get a phone call? It could be an
eight hundred number. It could be a local like I'm
in the three five two area, coulde it could be
a local number.

Speaker 5 (01:26:12):
I look at it.

Speaker 13 (01:26:14):
I don't know. It doesn't say who it is. I
pick it up and I say hello, and they're silent.
Thirty seconds later it hangs up. Yes, what kind of
information are they getting from that?

Speaker 6 (01:26:30):
Well?

Speaker 13 (01:26:30):
Sometimes lately, lately they've been saying. Lately they've been saying goodbye.

Speaker 1 (01:26:37):
Well, here's what I think is happening. I mean, there's
so many of these scams out there with these these numbers.

Speaker 2 (01:26:41):
I'm not kidding.

Speaker 1 (01:26:42):
My phone, my personal phone got on some sort of list.
I am not kidding when I tell you, Carlos, it
is getting a call now almost every fifteen minutes. And
thank god that Apple added this call screening feature because
that's the only thing I'm saving my number right now.
Otherwise I have to change my phone number. But I'm
not kidding. I've got unknown callers. I've got twenty two

(01:27:04):
in the past three days, so it's just like non
stop anyway. What they're trying to do I think is
active identify, like if your phone number is active, So
in general they're calling and there's like, so, what's happening
is do scammers feed a million phone numbers into their
computer system computer system dials all those numbers automated very

(01:27:26):
quickly gets through to you.

Speaker 2 (01:27:29):
They know that ninety nine percent.

Speaker 1 (01:27:30):
Of those nobody's gonna pick up, nobody's gonna answer, or
it's gonna be some sort of call screening, so it
just hangs up. But when you pick up your phone
and you say hello, all of a sudden, they're saying,
like I said earlier, we got a live one. We
got one, and then it will take that number in
a route it to someone who's in some sort of
boiler room somewhere that's taking these calls, and they will
pick up and say, oh, hello, Carlos, Yes, we would

(01:27:53):
love to sell you on this or whatever. You know,
you've got to warn out or whatever they try to
do to scam you. And that's really what they're doing,
is they are trying to get a live lead, and
so that kind of delay you're hearing is all of
their systems working to kind of, you know, get that call,
verify that there's a live human on the other end,

(01:28:14):
and then flip that call to a live scam artist
that's going to try to take you for everything you're worth.
The reason why you're hearing goodbye is when something doesn't
work like their system, you know, times out, or it
doesn't get to a person, or all the scammers are busy,
you know, so maybe they're all on calls with other people.
So that's what I think is happening there. But there
are so many different scams out there. I actually this

(01:28:36):
is probably why I'm getting so many calls. I answer
a lot of these scam calls, and I will try
to see like what they're doing, just to kind of
get educated on what they're trying to do to us.
Because if they're asking, like, hey, Rich, you know, can
we get your social just to confirm things, and I'm like, dude,
come on, like you got to try harder than that.
Thanks for the call, Carlos, appreciate it quickly before we

(01:28:57):
go to our next inner. Verizon has a new home
Internet plan, a wireless home Internet plan called Light twenty
five dollars a month. That's after all the discounts, but
it's for light Internet users, so think email, web browsing.
Streaming shows speeds range from ten to twenty five megabits
per second, and it doesn't it slows down after one

(01:29:19):
hundred and fifty gigs, but it always stays online. So anyway,
twenty five dollars a month home Internet light from Verizon.
So if you want to get something that's cheap and
it just does the trick home Internet light from Verizon
New Plan.

Speaker 2 (01:29:32):
Check it out.

Speaker 1 (01:29:32):
Coming up, we're going to talk about rental cars that
get delivered to you autonomously. Welcome back to rich on Tech.
Rich DeMuro here hanging out with you, talking technology triple
eight Rich one oh one eight eight eight seven four
to two four to one zero one. Christy writes in Rich,
I enjoy your Saturday radio show and newsletter. I've learned

(01:29:53):
so much on the past. You recommended a robot vacuum,
but I can't remember which one. Can you remind me
what models suggested? And your favorite password manager? Oh, Christy,
you just want to know it all. But yes, it's
the robo Rock.

Speaker 2 (01:30:06):
Is it the F twenty five?

Speaker 1 (01:30:07):
Hold on, I got to make sure I got this one,
robo Rock F twenty five. It's a vacuum mop all
in one which I love. And then for password manager
for free, I like Bitwarden, which is free, open source
works and all the platforms.

Speaker 2 (01:30:21):
It is really really good.

Speaker 1 (01:30:23):
And then Bob writes, in a few weeks ago you
raved about whisper flow on your show. I tried it
on my Mac and it was really impressive, fast, accurate,
and easy. But then I started seeing other user's dictation
show up, which made me think they could see mine.
Contacted their support. I only got to thank you for
your patience. I'm blind and had high hopes for whisper flow,
but this is a deal breaker. I hate to go
back to Apple Dictation. Is there a reliable, secure dictation

(01:30:45):
app for Mac that does not require Windows? Yeah, whisper
flow should still be perfect.

Speaker 2 (01:30:51):
It is not.

Speaker 1 (01:30:52):
You know, they've got privacy built in. Believe me. I
use it on a daily basis. I will tell you.
And this might have corresponded to when you had this happen.
That AWS outage drove me nuts because nothing was working
with whisper flow. And then the other thing is you'll
notice this with all these ais. If you're recording and transcribing,
you don't say anything. It just hallucinates stuff, it'll make

(01:31:13):
up things. So maybe that's what was happening. You were
pausing or something for a very long time, and that
was just bringing up random words that you might have
thought were other people's. But with all that said, if
you want to try an alternative. There is another one
I've been testing. It's called monologue mon monologue, I mean,
you know how to spell that monologue for mac And
they've got a dictation app that's very similar monologue dot t.

(01:31:39):
So check it out. Yeah there you go. All right,
we've got Thomas vander Oh here from they they are
doing remote driven door to door car rental. Let's talk
to Thomas about how this is all working. Thomas, thanks
for joining me.

Speaker 6 (01:31:56):
Hi Rich be on air here.

Speaker 14 (01:31:58):
Yeah, So what they is there is a complete new
mobility service and actually doesn't exist anywhere outside of Las
Vegas these days. And basically how it works is you
can just open the way app and you click a
button and within a few minutes you just get an
electric car delivered to your doorsteps so wherever you are,
right and no person in there, because that's been taken

(01:32:21):
care of our remote driver who basically remotely brings you
that car, and one that car is in front of
your door, you as a customer, you get inside and
you actually drive the car yourself. Right, So then it
becomes a car rental and you can do whatever you
want with a car, right. You can use it for
twenty minutes, for two hours to go grocery shopping, or
for two days.

Speaker 6 (01:32:41):
It doesn't matter because it's very flexible.

Speaker 14 (01:32:44):
And at the end of the right, let's say you're
in front of your office or in front of your destination.
You just get out and you don't have to find
parking because then another remote driver comes and parks the
car for you.

Speaker 1 (01:32:55):
Okay, this is such a wild concept because you keep
saying remote driver. So someone is drying this car remotely
from like and I've seen this in the past. I
saw Demo another company that was doing this, and basically
they were at like a almost like a gaming setup
with like a bunch of screens, and they were with
a steering wheel in like an office building and they're
literally driving the car down the streets of Las Vegas.

Speaker 2 (01:33:16):
Is that what's happening here?

Speaker 6 (01:33:18):
Yeah, that's exactly right.

Speaker 14 (01:33:20):
Imagine you know, a centralized office space right where people come.

Speaker 6 (01:33:25):
To work the job of the future.

Speaker 14 (01:33:26):
If you also remote drivers, they come there, they sit
in front of a remote driving station. So you have
displaced monitors, you have a remote driving steering wheel, you
have gas pedals and brake pedals, and you hear the
audio from the vehicle and then in real time video
gets transmitted from a vehicle that can be in the
same city, right, but it can also be hundreds of

(01:33:47):
miles away, transmit the video and the audio over redundant networks,
and then that remote driver basically takes it all into
account and then remotely drives that car.

Speaker 2 (01:33:55):
So what do I put on my resume for this
remote driver?

Speaker 9 (01:33:58):
Like?

Speaker 2 (01:33:58):
Am I like, oh, I'm good at Mario or Forza.

Speaker 14 (01:34:02):
Yeah, we haven't seen that in CVS, or at least
I'm I'm not aware of that. But yeah, we see
a lot of remote drivers actually who are Uber drivers, right,
who might not like the interaction often with rowdy customers, right,
because you don't have this physical interaction with with the

(01:34:23):
person in the car. So we see many folks coming
from Uber or Lift. Also a lot of female drivers,
right because of these security benefits. We also have younger
folks but also elderly folks, all different kinds of you know,
drivers who are interested in new technology and who also

(01:34:44):
really enjoy being surrounded by other teammates to have coffee breaks,
have bathroom breaks, right, to have a good time with
other remote drivers around you.

Speaker 1 (01:34:53):
It's such a brilliant idea because I lived when I
lived in the New York area, I use a thing
called zip car. This was many many of your and
the toughest part was you had to get to the
car to rent it. Now, the whole rental process was automated.
You would, you know, open it up with your phone
or whatever. I can't remember exactly how we did it,
you know, but getting to the car and then dropping
off the car at a certain time was always like

(01:35:15):
such a pain. This is you get the car on
demand on the app. It delivers it to the front
of wherever you are, and then when you're done with it,
you can be at the same place or a completely
different place and just someone will remote drive it off exactly.

Speaker 14 (01:35:29):
Yeah, I think zip car is a good comparison to
the zip card is obviously car rentals. But I think
I mean, we've been working on this now for over
seven years with over one hundred and fifty people to
make this technology work, and it just doesn't exist anywhere.
And the what I find what really drives us is
that we believe this new mobility service we.

Speaker 6 (01:35:49):
By the way, we call this driverless rental cars.

Speaker 14 (01:35:51):
Right, so we see the future where hopefully there will
be robotaxis kind of the next generation of taxis or
right hailing, and then there will be driverless rental cars.
This is the concept that that we build, which is
the next generation of course of car rental right or
car sharing, as well as private car ownership right. And
we believe this will significantly change how we live in

(01:36:13):
cities hopefully. You know, we want to be seen as
the company that got rid of private co ownership in
cities because they're clogging our streets and not moving very much.
And the main reason why we believe it's going to
be so so big because it is door to door right,
so we don't have to walk and.

Speaker 6 (01:36:28):
You don't have to park.

Speaker 14 (01:36:29):
But at the same time, it's half the price of
the next best alternative, which is right hailing right, so
it's by far, by far the most affordable way to
get from A to B. And by lowering this price point,
we really hope that we see a lot of people
and we start seeing that using our service. You know,
they day in and day out to get from A
to B in cities.

Speaker 1 (01:36:48):
So you're doing this in Las Vegas, how do you
scale up in other cities and also places where this
type of thing may not be allowed.

Speaker 14 (01:36:55):
Yeah, so it's super exciting right now in Las Vegas. Right,
so we cross over twenty five thousand trips, right, so
you can actually get us in downtown Las Vegas. You
can also get us on this strip right where there's
all the hotels. We're growing now to one hundred vehicles,
right and then beyond that in twenty twenty six. And yeah,
we don't want to just be in Las Vegas, but
we also want to launch other cities, right, so there

(01:37:18):
is a backlock of cities that we've been talking to. Actually,
a lot of cities really want us to come. How
you can imagine this, and we made this public. We
recently actually remotely drove in San Francisco right from Las Vegas,
So think about that. Unlike, for example, robot taxis where
you have to do a lot of you know a
lot of time to go into a new city, with

(01:37:40):
remote driving, you don't have to create very intensive you know,
three D often based on lighter maps in the city,
but it's a much faster process. So within like one
to two weeks, we were able to remotely drive in
San Francisco without any person inside, but from Las Vegas,
So you can think about that. We have our centralize
remote driving center in Las Vegas, and then we can

(01:38:02):
just launch other cities.

Speaker 1 (01:38:03):
So you can activate a new city pretty quickly without
you know, building a big, you know place for people
to drive remotely.

Speaker 2 (01:38:09):
They could drive from anywhere. In the future.

Speaker 1 (01:38:11):
I imagine people theoretically be able to drive from their
homes too.

Speaker 6 (01:38:15):
I mean that's you know, actually, it's funny.

Speaker 14 (01:38:19):
We just had a massive announcement in one of the
newspapers where it says a home office for drivers. So
many people think that that will be possible. It might
be actually also downe in the let's say medium future.
But of course, our remote driving center is highly like

(01:38:40):
technology basically of course redundant power, redundant fiber, there's all
kinds of you know, lock ins and so forth. So
there's there's a lot of redundancy, safety, security and so
forth that happens on the remote driver center side.

Speaker 6 (01:38:52):
So let's say for.

Speaker 14 (01:38:54):
The near future, it will still be in a centralized,
centralized location.

Speaker 1 (01:38:59):
We're talking with the Thomas vander Oh of Vey dot
iovey dot io. They are basically a rental car that's
delivered driver list to your wherever you are, and then
you can drop it off wherever you want and the
remote driver will pick it up and virtually, I guess
I should say, and just drive it back to the
next person or whatever. Well, can you ever install this

(01:39:21):
technology in someone's car, like a personal car, like like
my car? Could you adapt it to like where I
can make money by you using it?

Speaker 14 (01:39:29):
So that's basically down the line what we call integration
to personal cars right now. So if you think about
our technologies as a camera based system, so we don't
need a lot of computers, we don't need light, oars,
radars and all like the many senses that robotaxis need.
So it's a very very inexpensive technology that you have

(01:39:51):
to put put on vehicles. It takes in order to
adapt to a new vehicle model. It takes a few weeks, right,
So it's not like that we can just put it
on any car. If you happen to have a Kia
Electric e Nero that's the one that we're using, we
could also put it onto your personal car. But yeah,
it's not that we can just take our technology and
put it onto any car right away. Having said that,

(01:40:13):
we have you know, various partnerships in the works. One
that we announced with stillentis which is like RAM and
you know Pujol. And the exciting thing is that all
the new vehicles that are being produced, they already have cameras, right,
They all have the software and the pieces that is
needed to basically make a vehicle remote driveable. So we

(01:40:35):
see a future but that takes probably still like a
couple of years, two three years maybe where you start
seeing from the production line, you know, personal cars or
any kind of vehicle being remote drivable, right because you
don't need to add any additional hardware on these vehicles
because they already have the cameras and so forth. So
then in your personal car, you can get a car

(01:40:56):
and then say, okay, I don't want to part my
own car, so you can get a remote valet or
maybe had a few glasses to drink at the party,
and that car drives you back right fully, So you
have your own personal chauffeur or drives your kids to school,
or the Airbnb of cars, you can share your car
with friends and families or with a larger network. So
all these things will be possible, but it will take
a little bit of time just because that needs full

(01:41:18):
integration with the automobiles.

Speaker 1 (01:41:20):
With the tech stack built into the car. All right,
Thomas Vandro a fascinating conversation. Check it out. It's vay
dot Io. Next time you're in Las Vegas, get a
rental car delivered driverless, and then you drive. You take
over and drive it, and then you just return it.
Eighty eight rich one oh one. We're gonna do feedback
coming up right after this. Welcome back to rich on Tech.

(01:41:49):
We are going to get right into the feedback segment
because see it is overflowing this week. Jan writes in
l L listening and OMG, children should be seen and
not heard. Came out of my father's mouth on a
regular basis like you. I grew up in New Jersey,
Italian family, second of seven. Wouldn't trade it for anything.
Enjoy your show. My tech life started selling IBM typewriters,

(01:42:12):
ending with Cisco. I'm obviously much older than you, but
thrilled to have been in tech. Thanks for all you do. Jan,
Oh Jan, I'm glad I'm not the only one. Okay,
So I guess that was a thing that people said.
Karen writes in thank you, I found a great local
tech who did exactly what you suggested from my Windows
ten to eleven upgrade. I now have a Microsoft account
and I'm all set for another year. He's a fan

(01:42:33):
of you two. I watch you regularly on TV. I'm
constantly amazed at your knowledge. You're such a nice guy
and so smart.

Speaker 2 (01:42:39):
Oh thank you, Karen. I'll let you talk all day.

Speaker 1 (01:42:42):
To take the time to help someone like me who's
not very techy, Ron writes in I know I'm a
bit behind, but I wanted to mention something that might
help the listener who lost music files on their Mac
or iPhone. Apple still offers iTunes Match, even though they
don't promote it much anymore. It stores all your music
in the cloud, including songs rip from CDs, and it
does not count against your cloud storage. You can stream

(01:43:03):
or download your songs anytime, and if you upload a
lower quality track, Apple replaces it with a higher quality version.
It's about twenty five dollars a year, and I found
it worth every penny. Have a blessed day, Rich Thanks
for your show. Your attitude, patience, and knowledge are all
greatly appreciated. Love the variety of things you cover. Wow,
iTunes Match with sort of this middle technology back in

(01:43:24):
the day when we were going from our own collections
to the cloud. But it sounds like they still offer it,
and if you have your own collection, easy way to
take advantage of that. Paul from Columbus, Indiana says Rich,
I enjoy your show, but I wanted to point out
that Apple TV Plus is more than just comedies. They're
doing incredible work in sci fi with shows like for
All Mankind, Foundation, Invasion, Dark Matter, Silo, Monarch, and The Gorge.

(01:43:49):
That's why I subscribe. If you're into high quality sci
fi shows, give them a try. I think you'll be
pleasantly surprised. I think that was last week I said
that I'm paying all this money for Apple TV Plus
I only watch like one thing.

Speaker 2 (01:44:01):
Maybe I'll give those a shot.

Speaker 1 (01:44:02):
Todd writes in Rich great newsletter about your Japan trip.
I thought I was the only one still using STM bags.
Microcenter used to carry them years ago, and I really
liked them. Thanks again for your trip report. I'm still
looking through your travel gear to see what I can
add to my own bag. Yes, last week's newsletter was
everything I brought to Japan, and Yes, Ronald writes in

(01:44:25):
along the same notes, Hey, Rich, with all the tech
gear you packed, did you have any room left for clothes.
I've heard that if you do what you love is
your job, you never work a day in your life.
Enjoy my suitcase. My carry on was mostly gadgets. My
suitcase was all my clothes, and I've got packing down
to a science. Believe me, down to a science. I

(01:44:46):
do not bring one thing that I do not need.
Leo writes in, once again, great show. I have to
disagree with your advice to toss that spare wired keyboard.
As someone who refurbishes and repairs computers, I've seen plenty
of situations where having one on hand can save the day,
like when you spill coffee on your main keyboard right
before work. Plug in the spare and you're back up

(01:45:06):
and running instead of heading to the store. And yes,
keyboards do go bad. Thank you, Leo. Yeah, Leo writes
in often too either dispute what I say or agree
with what I say.

Speaker 2 (01:45:19):
Either way, I love it. I'm always here for it, Leo.
Thank you.

Speaker 1 (01:45:23):
Jim rights in Leo, by the way, works for us,
should mention the laptop ELF so they refurbished computers and
give them to charity, so the Laptop Elf Project.

Speaker 2 (01:45:32):
Look it up.

Speaker 1 (01:45:34):
Jim rights in, I upgraded my Lenovo to Windows eleven.
Geek Squad removed two viruses, deleted twenty eight gigs of
temp files, and did a tune up. The upgrade costs
one hundred and forty nine dollars. To tune up was
ninety nine. They did not replace the hard drive. They
upgraded it to be compatible with Windows eleven. What does
that mean? My computer is much faster and it was
already okay before. Well, good job, Jim Mark says, Rich,

(01:45:57):
I heard you about talking about TVs that won't turn
back on.

Speaker 2 (01:46:00):
I've been there.

Speaker 1 (01:46:01):
I thought I was on candid camera the first time
it happened. I've had a long history at Samsung, and
just recently I had to unplug my TV overnight and
hold the power button down for fifteen seconds to discharge it.
Believe it or not, that actually fixed the problem. All right,
let's see here, uh okay, Rick writes in here's a
creative way to stop robocalls. Put in your contacts a

(01:46:23):
friendly ring tones you know when it's someone you want
to answer for everyone else, Set a default RINGTNE. In
my case, the CSI Las Vegas theme. Who are you
so that when that rings you let it go to voicemail?
All right, Rick, that's a lot of work though, to
set up everyone as their own ring tone. Les rights in, Hey, Rich,
I heard your segment of Microsoft Office and I wanted
to share that I've had great success with the open

(01:46:45):
source Libra Office. It can open and save Microsoft Office
files with no problem. Always enjoy your show and newsletter.
Hope all is well, and Jan writes in to say
thank you. I love your show, which I listened to
on seven to ten wor in New York. Thank you
Jan for listening there, appreciate it. That's going to do
it for this episode of the show. You can find

(01:47:06):
links to everything I mentioned on my website. Just go
to rich on tech dot tv. I am on social media.
You can find me at rich on tech. Next week
we're gonna have the journalist on who created her own
AI assistant and the app that claims to be even
more secure than Signal. Thank you so much for listening.

(01:47:26):
There are so many ways you can spend your time.
I really do appreciate you spending it right here with me.
If you want to get your message into the feedback.
Just go to my website rich on tech dot tv,
and if you'd like to sign up for my newsletter,
it is there as well. Just go to rich on
tech dot tv and sign up. The newsletter is free,
so if you want to just get an update every

(01:47:48):
week of all the things that I'm thinking about and
talking about and telling you about, it is all there
in the newsletter. One reminder before I go, please do
not text and drive. Do not drive distracted, not just
for your safety but for the safety of everyone around you.
Thanks everyone who makes the show possible. We've got yurrel
here today. Thank you filling in for Bobo. Bobo is

(01:48:10):
there supervising. We've got Kim on phones. My name is
rich Demiro. I will talk to you real soon.

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