May 17, 2019 • 42 mins
A review of the OnePlus 7 Pro smartphone; iPhone 7 recall; first ever 1 terabyte MicroSD card; Uber launches a "quiet mode" and faster pickups at airports; DJI's Osmo Action camera is great for vlogging; ibi Photo backup device; Apple's TV app gets a makeover; a new app takes an AI approach to robocalls; emails and callers talk about a business scam involving Google, finding the best home computer, switching to Spectrum Mobile and cutting down on robocalls.
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101 Handy Tech Tips for the iPhone
https://www.amazon.com/101-Handy-Tech-Tips-iPhone/dp/1731457944
See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
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Transcript
Episode Transcript
Available transcripts are automatically generated. Complete accuracy is not guaranteed.
Speaker 1 (00:03):
Apple TV gets a big update. Uber takes two of
my ideas to heart. There's a new action cam that's
perfect for vlogging. Plus your questions, what's going on? I'm
Rich Demiro. This is Rich on Tech, the podcast where
I talk about this stuff I think you should know
about in the tech world. Plus I answer your tech questions.
Joining me as always is producer Megan.
Speaker 2 (00:24):
Hello, how are you.
Speaker 1 (00:25):
I am fantastic. Just got back from New York and
I was there for the big launch of this phone
that we're gonna talk about in just a moment. But
I will tell you one thing. I will never fly
Basic Economy again. Never, because here's the thing. I knew
it was bad, but I never knew just how bad.
And I know it sounds braddy to do this, but
you know, when you fly a lot, you want to
(00:46):
like have things kind of easy, but Basic Economy basically
strips away all of your rights as a human being.
So you literally number one, your boarding pass is a
totally different color. It's like bright fluorescent. I think it
was orange. Like do not Like you're letting this person
on the plane, but they can't bring a bag, they
don't get to check on their they don't get to
like select their seat. I was surprised they gave me
(01:07):
pretzels if you water or yeah, they did, which was surprising.
I thought I was like gonna be excluded from all that. Yeah. Yeah,
So anyway, I survived, but I will say there was
no leg room and when the person in front of
me reclined their seat, I literally thought it was gonna
crush my I thought my knee, my knee was broken
(01:28):
because it was that bad. Oh wow, But it was
all worth it. No, it's okay, it's all It was
all worth it because guess what, Megan, I got to
go to the launch of the one plus seven Pro.
This is a new smartphone that I've been using for
the past couple of weeks, and I will tell you
it is the new Android phone to beat. Now you
hear me say that a lot, because you know, we
had the Samsung, we have the Pixel, but this is
(01:49):
a it's kind of a quasi flagship because it's not
as like it's just a fantastic phone. Let me go
over some of the specs on this thing. So number one,
it's got a giant display. It's got a six point
six have an inch display with a ninety megahurtz refresh rate.
Now I don't even know what that means, ninety hertz
refresh rate, but it looks really good. So apparently most
phones are sixty, this one's ninety. It also has HDR
(02:11):
ten and ten plus, which means that everything looks really
good on the screen. Now, personally, they really talked up
this screen, but I don't think it looks better than
the Samsung, which is odd. Like, I still the screen
is great, but I still think the Samsung screen looks better.
I think this is a better phone. Bottom line, if
you are, if you're thinking of getting a Samsung device,
look at the one plus seven Pro because it's better.
(02:33):
It's got a great great in the hands. It's a
big device, but it feels great in the hand. It's
got a nice fast processor. It's got up to twelve
gigs of memory like RAM, which means it's really fast,
like most phones have like two to four to six
maybe Okay, so this is a lot more wow. And
then it also has three cameras. It's got a forty
eight megapixel camera. It's got a wide angle. It's got
(02:56):
three on the back, so it's got a wide angle.
It's got a telephoto which is three times zoom, which
I've been having a lot of puhne with because you
can kind of zoom in really close on things. And
then it has an ultra wide. The ultra wide is
kind of like the worst of the three. It's it's
kind of it doesn't look that good, but it still
is nice to have. It's really fun to have. Actually.
It also has great haptic feedback, so when you're actually
pressing on the screen, you feel like the vibration like
(03:17):
an iPhone. Not as good as iPhone because no phone is,
but it's still pretty darn good feature. Yeah, the iPhone
does that the best. Like the iPhone really does have
the best haptic which is basically that's a fancy word
for like how it kind of vibrates when you touch
the screen or when you do something like if you're
scrolling through a list or something like, you know, you
just feel that tactile kind of movement. Yeah, that feedback response.
(03:38):
This thing also charges really fast, Like I don't even
have a charger next to my bed anymore, because I
just charge in the morning when I, you know, get up,
and then I charge like before I go out again
in the afternoon. Or in my car for a little bit.
It's that fast for charging. Let's see. So the cameras
are good, but they're not like amazing, Like it's not like,
oh my god, it's not pixel quality camera or even
iPhone i'd say, but it's still pretty darn good. Like
(04:01):
I've been very happy with this device. And for the price,
that's the best part. It starts at six sixty nine,
which most flagship phones start at like one thousand dollars. Yeah,
So my advice at this point, if you're thinking of
going Samsung or anything else and you've got like, you know,
seven hundred eight hundred dollars to spare, like if that's
how much your budget is, definitely check out this phone.
If you are trying to spend a lot less, like
(04:23):
let's say four hundred three hundred, go with the Pixel
three A.
Speaker 3 (04:27):
Right.
Speaker 1 (04:27):
So those are my top two. And if your iPhone,
just stick with iPhone. I mean, I'm not trying to
switch you for iPhone because I know, believe me, if
you're in that ecosystem, you'll love the iPhone.
Speaker 2 (04:36):
But didn't you meet someone that is going to make
the switch? That was there?
Speaker 1 (04:39):
She said she was in our story. We met this
woman who said she was so impressed with the phone
she was gonna make the switch. I don't know who knows,
but who knows? The people say stuff on camera and
then you know, you never know if they really mean it.
All right, Megan, do you have something for me? Yes?
Speaker 2 (04:55):
Can we can?
Speaker 4 (04:56):
We?
Speaker 1 (04:57):
Oh the sound? Okay, let me see here. There we go,
Producer Megan with our first question.
Speaker 4 (05:05):
Okay, So our first question is from Christina h. And
it's in regards to buying a home computer. She says, Hey, rich,
my name is Christina, and I'm looking for a home
computer for my house and I would like to know
what your best input on a cheap one for me is.
Speaker 2 (05:22):
Can you please help me? Thanks?
Speaker 1 (05:25):
Best computer for your So I have two recommendations here, Christina.
Number one is if you're looking for Mac, I love
the iMac. I think that's the best kind of home computer.
It's a desktop. You get a lot for your money.
My only advice if you're doing that, do not get
the one that sells for eleven hundred dollars, the cheapest one.
It's like one ninety nine. Don't get that one. That
(05:45):
one's really bad. But the next one up that sells
for twelve ninety nine. Get that one, and that will
be fantastic. It's got a bigger hard drive, it's got
a better processor. Everything's better about it. But see a
lot of these companies, these tech companies play pricing games
with people, especially Apple, because what they do is you
see that eleven hundred dollars model and you're like, oh cool,
I don't want to spend more than that, Like that's perfect.
(06:06):
But what they're not telling you is like for an
extra one hundred, two hundred dollars, you can get a
way better system. And so to me, the way I
think of it is it's like running a race. It's
like if someone asked you to run five miles, you'd
be like, all right, fine, I can do that. But
if someone's like, okay, can you run seven, You're like, no, no,
that's crazy. Well that's only two more miles than you
are going to run, right, So that's the way I
(06:27):
think about when you're spending money on these gadgets, Like
if you're going to go the eight hundred dollars for
a phone, spend the extra nine hundred to get the
better memory, which is like usually triple the amount. So
my other advice Christina is to go to Costco and
usually Costco has two all in one desktops that are
basically from some company, usually HP or something like that,
(06:47):
that are a fantastic value. They're usually around five hundred dollars,
but if you bought them anywhere else, they'd be a
lot more expensive. So that's my advice is to look
at the iMac or look at Costco, and I think
you'll find something you like there. So yeah, that's that's
a very common question. I get Apple TV, by the way,
this week got a big update, and it's not really
(07:08):
just Apple TV. It's the Apple TV app. And I
know it's very confusing because it's okay, let me rephrase that,
it's Apple's TV app. So I don't know why they
came up with this naming convention, but it's really confusing
and not very good. But the TV app is the
app you have on your iPhone that says TV, right,
it's like the one have you ever used it? Probably not,
no one has. So it's also on your iPad, and
(07:31):
it's also on your Apple TV if you have one,
So if you have any of those three devices, Basically
what they did this week is they came out with
a major refresh to this TV app that now brings
in a whole bunch of content from all the places
you subscribe to. So it used to do that, but
now they're doing it in a bigger way because now
you can actually subscribe to things like HBO, Stars, Showtime, Smithsonian, Epics,
(07:56):
Taste Made, and more right through that app. So let's
say you open up the TV app, you see an
HBO show you want to watch. You can subscribe to
it right through Apple, so you don't have to like
put in your credit card or anything separate. You can
do it right through Apple, and you can also cancel
through Apple. Now, the benefit of this is that when
you go on the TV app, it shows you recommendations
based on kind of your viewing history and preferences. So theoretically,
(08:18):
what Apple's trying to do here is they're trying to
build an ecosystem where you only have to go to
one app to get all your stuff right right now,
what do you do you bop around between Hulu and
Netflix and all these different you know, cable company apps,
you know, like a Bravo app or an ESPN app.
Apple's ideas to have everything in one place so that
you can just literally go on that screen see everything
(08:38):
that's available to you for the money you're paying. Is
it working No, because Netflix is not on board, Hulu
is not on board, and in the future they will
have CBS All Access and MTV hits. I mean, he
doesn't want to watch stuff from MTV hits, like, come on,
what are we in like the nineties here? So that's
the big update. It is cool. I like what they've
(08:59):
done because you can start watching a show on your
TV and finish it on your iPad and it kind
of like synks, which is kind of cool.
Speaker 2 (09:04):
I like that.
Speaker 1 (09:05):
Plus they have offline, so if you have HBO you
want to watch Game of Thrones on the plane, you
can finally do that if you're a subscriber through Apple.
Speaker 2 (09:11):
I don't know if I want to watch Game of
Thrones anymore.
Speaker 1 (09:14):
No, Oh, you're done. I don't watch it, so I
don't know, but you're you're over it.
Speaker 2 (09:17):
No, it's just got really sad this past week. But
that's another conversation.
Speaker 1 (09:21):
Well, I don't know anything about it, but I know people.
It's over anyway, right, isn't there like one EPISO? So
it doesn't matter. It's a moot point.
Speaker 2 (09:28):
Yeah.
Speaker 1 (09:28):
The other thing that you can do if you have
a Samsung TV, you now have this app on your
TV as well. So if you have a twenty eighteen
or twenty nineteen Samsung TV definitely connected to Wi Fi,
get the latest software update and you now have the
Apple TV app on your TV, which is kind of
cool because you can access all your iTunes stuff and
and also get some of these cool features inside your
(09:49):
Samsung TV. It is coming to Visio LG and uh,
let's see Sony. Never mind, it's only coming. That's confusing,
you know what.
Speaker 2 (10:00):
Certain TVs.
Speaker 1 (10:01):
Yeah, it's really confusing. But the bottom line here is
that Apple is trying to be everywhere. Remember Apple was
this company that everything was siloed. They're just starting to
break out of that. Apple Music works on the iPhone,
it also works on Android. Now they're getting this app
on various platforms. So Apple is expanding their horizons, right, all.
Speaker 2 (10:20):
Right, it's exciting.
Speaker 1 (10:25):
You know what that means.
Speaker 2 (10:26):
You know what that means.
Speaker 4 (10:27):
Okay, So our next question comes from Scott s and
it's regarding a cell phone problem. I have a couple
of apps I downloaded last year that have advertisements. I
put my phone in my shirt pocket to go from
car to house and then laid it on the desk,
only to find this horrible change in the way everything
(10:49):
looked on my phone. While paper photos you can't tell
what the photo is a picture of all abstract. I've
spent hours trying to get it back to the original setting.
I'm afraid to delete some things, most things can. I
push the link that says return to original defaults. I
don't know what I did, but the phone wallpapers it
(11:10):
offers are horrible. What do I do to take me
back to the original?
Speaker 2 (11:14):
Look? No wallpaper, I think? And his phone? This is important?
Speaker 4 (11:18):
Is an LG stylo?
Speaker 1 (11:21):
Three thinks Scott interesting? Okay? So I think what's happening
here is It sounds like he basically everything got screwed
up on his home screen, right like on his phone.
So I think, what happens? He has an Android, So
I think the reality is that the basically the launcher
(11:41):
got all messed up. And it's funny because when I
set up my mom's Android phone, one of her big
complaints was that when you would like kind of mishold
the phone, everything we get screwed up. This does not
happen on the iPhone, it really doesn't, but it happens
on androids all the time. So the screen, the ability
to kind of like move things around another screen to
get it into that kind of like mode is a
(12:04):
lot easier. If you hold your finger on the screen
for like two seconds, it just goes into that mode.
And then then of course if your hand is brushing
up against it, it's like all messed up. So that's
what happened to him, and I think what he needs
to do, and this is what I different my mom.
You download a new launcher, and so there's two that
support what's called a locked desktop. And so once you
set up your desktop, you go in, you lock it
(12:24):
and nothing can move around, you can't move your icons around.
If you need to, you can unlock it, but it's
a much more manual process to unlock it, so you
can't accidentally do it. So the two that support it
are Nova Launcher and Apex Launcher Scott. So those are
the two that I'd recommend. You will have to pay
to get these features. It's usually like three four bucks,
big deal. And the cool thing about this too, once
(12:46):
you set this up, you can save your settings, and
if you get a new phone, you just reimport your
settings from Nova or Apex and all your icons and
everything will be there the way it was. So it's
kind of like what iPhone has had, but this is
a feature that's not really built into the eye phone
in the same way, so you can add that to
your device. So that's my advice is again, just go
with Apex or Nova, And those are two great launchers
(13:09):
in general. So I really like both those launchers, and
I use now that I'm using the one plus, I
don't really need a launcher because I really like theirs,
But generally I'm a Nova launcher guy. I think my
mom was using Apex with hers, but once I locked
her desktop, she doesn't have to worry about the things
messing up anymore because they kind of stay in place.
Speaker 2 (13:26):
So got it.
Speaker 1 (13:28):
Okay, cool. So let me tell you about this thing.
We did a story on this at KTLA. It's called
eb and this got a lot of reaction because this
was a device that people were very excited about. It
clearly fills a void in a lot of people's lives,
and that is the confusion of our photo collections. We
have all these photos we're taking We have them on
(13:49):
old phones, we have them on new phones, and we
don't know what to do with them, right because you
put them in iCloud, you're like, well are they really there? Like,
how do I know what's going on with iCloud? You
put them in Google Photos, what happens Google goes out
of business, which I don't think they will be, but
you never know. And so the reality is a good
backup plan always has your pictures and at least two places.
(14:09):
Number one a physical copy somewhere. Number two a backup
in a cloud that's off site, right, and number three
might be the picture that's on your device. But sometimes
I can get deleted or whatever. So ebe is a
kind of a hard drive that's connected to Wi Fi
in your house. So it's this little device. It's kind
of like a little box with a hard drive inside,
(14:29):
and once you connected your WiFi and set it up
on your phone, it ingests all the pictures from your phone,
It takes those in and backs them up to this drive.
But then it goes a step further. It can connect
to all of your social media services and all of
your cloud services. So if you have Google Photos or
one drive or dropbox. It will go in and grab
(14:49):
all those pictures and save them as well. The one
thing it does not do it does not DeDuplicate these pictures.
So if you have a bunch of copies and you
upload a picture to Facebook, it will save both. But
at the end of the day, it's not so bad, right,
you'd rather have more than less, right, So to me,
I personally want to build like the perfect photo collection,
where like there aren't duplicates in a perfect world. Yeah,
(15:11):
but I also have like seventeen hard drives laying around
my house with old backups of my photo collection that
I don't want to throw out in case there's a
picture on there that I missed, Right, So I think
it's better to have them all. This stores five hundred
thousand pictures or two hundred hours of video, or a
combination of both. But it's just the idea is it's simple,
it's easy, it's safe, it's in your home. And some
people said, well wait a second, number one, it's one
(15:33):
hundred and seventy nine dollars. They're like, that's too expensive. Well,
you know what you pay for eCloud. You pay Look,
if you lose one picture of your kid at birth,
Like I went through this scare where I thought I
lost all the pictures of my kid, Parker at birth
and I was freaking out. And I think that that's worth,
you know, one hundred and seventy nine dollars. Yeah, So anyway,
(15:55):
you can find the full review at rich on tech
dot TV. We're gonna try something new. Okay, We're gonna
try to take a We're gonna try to take a call.
You ready, We're gonna see if this happens works live
on the podcast five six two. You're on with Rich.
Speaker 4 (16:10):
You're Rich.
Speaker 1 (16:11):
Hi, You're on with Rich and Meghan. How you doing?
What's who am I talking with?
Speaker 3 (16:16):
I'm Linda Ryerson?
Speaker 1 (16:18):
Hi, Linda, Hey, Linda?
Speaker 3 (16:20):
Yeah, yeah, how are you?
Speaker 1 (16:22):
We are fantastic. You know why we're fantastic because our
setup is actually working today.
Speaker 3 (16:28):
Yes, I know you got the wires up. I can
get raining there.
Speaker 1 (16:34):
Uh not in the studio thankfully, but outside outside it
is uh, it is probably raining, but we're in like
a vault here. So now, Linda, you referenced the wires.
So were you watching us struggle with setting up the podcast?
Speaker 3 (16:48):
Yes?
Speaker 1 (16:49):
Was it fun? Did you have like your popcorn out?
Speaker 3 (16:52):
But my phone's coming in.
Speaker 1 (16:54):
Clear, perfect, We love it all right, So what can
we help you with today?
Speaker 3 (16:59):
Well, I don't know. I'm sometimes my phone, doesn't, you know,
like it breaks up, you know, like when you're talking
with somebody, you know, it breaks up. And I don't
know if maybe is it the connection or is it
my phone? What can I graduate from a cheap Android?
What would I'm an older person and I had a
(17:21):
flip phone for twenty years and I graduated to, you know,
a smartphone or Android, and now I want to upgrade,
but I don't know what would be the best phone
to look at?
Speaker 1 (17:33):
Okay, what do you have right now? And what service
are you on?
Speaker 5 (17:36):
Evan?
Speaker 3 (17:38):
I'm I'm on the Android and with what carrier? Virgin Mobile?
Speaker 1 (17:44):
Okay, so two things. Number one, Virgin Mobile does limit
the phones available to you, so you have to basically
get a phone through them if you want your phone
to work properly. A lot of the unlocked phones I
talk about don't necessarily work on Virgin Mobile network, which
is really Sprint, which is CDMA, so they use a
(18:04):
very they're they're a little bit different than say an
AT and T and a T Mobile. A lot of
phones will work on there. But when it comes to
Virgin Mobile, it is very specific. So that's number one.
So if you're willing to ditch Virgin Mobile, you can
really go with a lot of phones. Now, with that said,
most of the big phones i'm gonna recommend do work
on Virgin Mobile. So there's there's a couple of phones
i'd recommend. Number one is the Pixel three A. This
(18:28):
is brand new from Google and it's four hundred dollars
and I think I'm not sure if that's how much
you want to spend or a little bit less, but
I would say spend the four hundred dollars. That's going
to be your best bang for your buck right now.
Speaker 3 (18:40):
Jigs up great from where I'm at.
Speaker 1 (18:42):
Yeah, and with that device, you should be able to
use it with your Virgin Mobile. So you will have
to pay the four hundred dollars up front, but I
think that you'll be very happy with the phone you're
gonna It's easy to use, the price is right. I
think they're giving you one hundred dollars rebate on that
phone as well. And also it's it's got the best
(19:02):
camera out there on any smartphone.
Speaker 3 (19:06):
Oh God, thank you, so thank you. Thank you so
much for you know, keeping us informed on all the
high tech. I just love it. Thank you so much.
Speaker 1 (19:15):
Greda, we love you for calling in. Thank you so much.
You must be a little high tech if you're tuned
in on Facebook and calling in on the Rich on
Tech podcast. I love it. Thanks so much for calling in, Linda.
Do appreciate that one. All right, let's go into another
topic here, DJI. So you know GoPro, right, remember when
GoPro was like the hottest thing going.
Speaker 2 (19:36):
Yeah, okay, I feel like it still is, do you.
Speaker 1 (19:38):
Okay, Well, see you're younger, you're liking that YouTube generation,
and they do they kind of like, you know, for
action sports and all that stuff. I'm a little bit older.
I'm not hitting the slopes because I might break a bone.
Speaker 2 (19:48):
Like on the plane.
Speaker 1 (19:50):
Yeah yeah, as someone reclines their seat into me, I
break a bone. So it's like I'm not going on
those ski slopes. So the DJI, you know, they're they're
known for their drones, right, Well, they came out with
a new action camera. It's called the Osmo Action Camera.
It's actually just called the I think d g I
or DJI dj I. Do I keep saying DG. You said,
(20:12):
d D. I just I just I'm from Jersey. You
know what are you gonna say? Look? Are you making
fun of my accent? DJI has a new camera? Come on, hey,
I thought it was d D like the sorority. Okay,
So here's the thing, and this is imagine in your
head a action camera that looks like a GoPro. But
here is the difference, and go pro Shame on you
(20:32):
for not thinking to do this a long time ago,
because you know Marcus shares down and you really should
have thought about this, because this is what was missing.
A simple screen on the front that lets you see
what you're recording. So what does that mean if you're
a vlogger or you're on a family vacation, you can
hold this thing at yourself and you can actually frame
it up properly and see what you're recording. That's a
(20:54):
huge difference. And that's one of the reasons why I've
never really vlogged, is because it was just too complicated. Right,
you can your cell phone, it doesn't look as good.
But at the same time, this is like, now you
get professional quality that you can frame yourself upright and
you can see yourself and it looks awesome. It's waterproof.
It's got a big screen on the back and the front,
so you can again see yourself and frame yourself up.
(21:16):
And I'm not just saying that's the only reason to
get this. You know, this is a nice action camera
in general. It's got power on three buttons, power on,
initiate recording, and you'll also go through the video and
capture modes with three dedicated buttons, which I like. It
has snapshot, which means you can turn it on and
begin recording under two seconds by pressing the shutter button once.
(21:36):
And that's one thing I've noticed. All the things are
saying here are kind of directed at the GoPro because
they're all like kind of the pain points. Go Pro
takes kind of a while to start up, battery doesn't
last very long. Four K video. It can records see
what else?
Speaker 4 (21:48):
Four K.
Speaker 1 (21:49):
It has rock steady, which is like electronics image stabilization
that looks really good. Apparently. It also has an hour
and a half worth of battery time, slow mo, time lapse,
custom expo, your settings, and it sells for three hundred
and forty nine dollars. It's available right now and yes,
I cannot wait to get one of these things because
I here's my plan, Megan, Okay, my plan is to
(22:12):
My plan is to start vlogging or recording throughout the
week of my week and then putting it all together
on the weekends so I can spend less time with
my family.
Speaker 2 (22:22):
Just another thing to add to your lin.
Speaker 1 (22:23):
Yeah, just another thing to add to my.
Speaker 2 (22:24):
List, big list of so many things. So so vlocks.
Speaker 1 (22:28):
Yeah, I just think it'd be really fun because you
can finally do it. Like recording on your phone is
something you can do, but it's not as like accessible,
Like this is fun. You could just have it in
your pocket the whole week, just record a couple clips
here and there, and at the end of the week
you go through all the video.
Speaker 3 (22:40):
Right.
Speaker 4 (22:40):
So the difference between this and let's say, like what
I have the Canon G seven x mark two or whatever.
Speaker 1 (22:46):
It's Oh that's an awfully long name.
Speaker 4 (22:48):
Well it's it's just known as being like a vlogger
camera because the screen flips, yes, And the difference is
just the fact that it's a little bit bigger, right
or is it smaller?
Speaker 2 (22:57):
I'm well this is smaller, Oh.
Speaker 1 (22:59):
This is small Yes, bigger Yeah, the cannon's bigger. The
canon is also not sort of an action can. It's
not waterproof, it can't be thrown around, you know what
I mean. Like this is more rugged and it's are
you gonna do with this camera? I don't know, but
we'll find out. We'll see.
Speaker 2 (23:13):
I'm so excited for the vlogs. Okay, I've been asking
for this.
Speaker 1 (23:17):
If you're on Facebook, you can give us a call
if you have a question otherwise, Megan, no, okay.
Speaker 4 (23:25):
So this next question comes from lynn A and it's
about robo calls. Rich, is there something out there that
will stop robo calls? I'm currently getting twenty to thirty
per day on my cell and at least fifteen on
my landline.
Speaker 1 (23:43):
Oh my gosh. That's a lot of robo calls. That's
like you're not getting any other calls.
Speaker 2 (23:48):
But if some of these calls are your friend, yeah, seriously.
Speaker 1 (23:50):
They might not all be robos. Oh my god. So
she said she's getting them on her landline and her
regular thirty on her cell phone number one. If she's
getting that, man, I think what's happening is that she's
actually she is actually signing up for too many things
using her phone number. So you might be signing up
for things at the mall, like those things will win
(24:12):
a car, all that stuff. You have to be careful
about that. All they're doing is trying to get your
phone number. So number one, stop giving out your numbers
so many times. Now, not blaming you for all of this,
because blame me. We're all getting robo calls. But when
you're getting that many to both your lines, that something's wrong.
You're giving out your private info way too much. So
get a burner line, get a Google voice line, whatever
you want. Give out that.
Speaker 2 (24:31):
But so how can she get her number off of
you can't number?
Speaker 1 (24:35):
Okay? Number two advice is to don't answer the calls
because when you answer that, that tells her a little
computer system that, oh we've got a live person, so
that means the number is good. They call it more.
So that's number two. Number three for the landline, you
can try a service called no Mo Robo, No Mo
robo you lave, So that's number one. That's there. Then,
(24:57):
whoever your carrier is on your cell phone, whether it
AT and T, T Mobile let's see, or Verizon, they
all have free services that you can activate to turn
off or to hopefully, you know, get rid of some
of these robo calls. So I think they're all doing
it for free at this point. At and T's is
called a call Protect Verizons. It's like call filter. T
Mobile is like spam protection, and I think it's built
(25:19):
in automatically. Yeah. The only one I'm not sure about
is Sprain. I think they still charge, which not nice.
So the other thing I just heard about this app.
It's called call Hero, and this is kind of cool
because it's an app that once you set it up,
when you get a call, you can screen. If you
don't know who it is, you can actually send it
to their AI assistant. They will ask the person, why
(25:41):
are you calling, what's your deal? And they will text
you back with information about that caller. I like that,
so that's kind of cool. I don't know if it
costs any money, but it's kind of a new solution.
I have not tested it yet. It just came out.
It's called call Hero, so it's basically if you're familiar
with the Pixel, it's kind of like the same technology
that's built into the pixel, right, that call screening technology.
(26:03):
Let's go to the phone lines. We've got seven oh
two on with Rich and Meghan seven O two. You're
on with us? What's up.
Speaker 5 (26:11):
All Rich? This is Anna. I'm from Paramount.
Speaker 1 (26:14):
Hi Anna, how are you? I called in?
Speaker 5 (26:16):
Hi? I called I'm good. How are you?
Speaker 1 (26:18):
We're great?
Speaker 5 (26:21):
I called in two months ago regarding the Spectrum Mobile
and I was switching from AT and T to Spectrum Mobile, okay,
and I was calling back to give you an update,
and it was actually quite it's really good.
Speaker 1 (26:35):
Oh it is. Did you email me?
Speaker 5 (26:37):
Yes? I did?
Speaker 1 (26:39):
We did? Okay, great? Yes, So I read the email
and I was happy to Uh. I was actually going
to include that on the show. So I'm glad that
you called in. Okay, So you switched. You switched from
AT the Spectrum right.
Speaker 5 (26:52):
I had been with AT and T since they were singular.
Speaker 1 (26:55):
Oh wow, oh you really did them.
Speaker 5 (27:00):
I was eight. I had unlimited everything with AT and
T because I was with them for so long, and
I did this switch because I thought, well, god, this
is something new. It's been expensive. I only paid forty
forty five dollars a month. Wow, and you're getting and
it's unlimited great service.
Speaker 1 (27:20):
That's amazing. That's so you're saving at least great. What
a couple of forty bucks a month.
Speaker 5 (27:25):
Maybe I'm more than that.
Speaker 1 (27:28):
Wow, that's unbelievab more than that. And you don't feel like.
Speaker 5 (27:33):
No I didn't.
Speaker 1 (27:35):
I love it? And are you on it right now?
Speaker 3 (27:38):
Yes?
Speaker 1 (27:38):
I can barely hear you. No, I'm just kidding. No,
you sound like you're right here. It's it sounds perfect,
sounds like a landline. So now have you have you
noticed on your phone that it switches between the Wi
Fi and the Verizon network or do you not notice that?
Speaker 3 (27:54):
Like?
Speaker 1 (27:54):
How can you tell?
Speaker 5 (27:55):
I don't? I don't notice it at all. Wow, I
don't notice it at all. It just automatically switches. Okay,
it finds hotspots because Spectrum has the mobile hotspots in
different locations, so it automatically picks it up.
Speaker 1 (28:08):
Amazing. So you're you're a big fan and you're paying
forty five dollars a month other than are there any
taxes and fees added on to that?
Speaker 5 (28:16):
None?
Speaker 1 (28:18):
Wow? Okay, Well I'm impressed. Did you have to buy
a new phone?
Speaker 5 (28:23):
I was going to upgrade anyway, So I bought a
new phone?
Speaker 1 (28:26):
Okay? And what'd you get?
Speaker 5 (28:29):
Note nine?
Speaker 1 (28:30):
Nice? And how do you like that? I like it?
Speaker 5 (28:35):
I like it a lot.
Speaker 1 (28:36):
Okay, I didn't know if that was very convincing, but yeah,
that's no, no, no, I do, I do.
Speaker 5 (28:41):
There's just a lot of things that I need to
know how to how to use on the phone, but
I do like it.
Speaker 1 (28:47):
Yeah, that has a that's a power user's phone. That's
got a lot of stuff going on. Well, Anna, we
are so we are so happy that you actually like
the recommendation that Rich gave to you. I'm gonna give
a let's see not that much. Sorry, let's do that. Okay,
Well we'll give a little clout. Anna, thanks so much
(29:07):
for calling in. I do appreciate the update and enjoy
the uh the phone and the news show than day.
All right, thanks for calling in. Appreciate it.
Speaker 5 (29:16):
Bye bye, all right, bye bye.
Speaker 1 (29:19):
Awesome. Look at that someone that took my advice and
that I love that she called. I love that she
called it. I you know when she said I'm calling back,
and I was like, oh no, it's gonna yell at me.
Oh no, uh oh h. But I love that. I
love Okay, I love a lot of stuff today. I
love the fact that we're able to take the calls
I've been promising calls on this podcast for so long.
This is like we went from like zero to one
(29:40):
hundred in one day, real quick, real quick, Like this
disadvanced fast. Okay. So I want to tell you something
that's very exciting to me personally because I'm a big
fan of Uber and i've been I've been using Uber
since literally day one in Los Angeles. I'll never forget.
I tell this story all the time to my friends,
but like, I'll never forget being invited to a party
(30:01):
in Santa Monica. This when I first started at KTLA,
and I came from New York, so I was familiar
with the concept of like a town car service, like
a black car, because we had those there. It's like,
you know, higher than a taxi, right, It's like this
was like for super elite nights, you know, it would
like be very expensive. And I told my wife. I
was like, you're never gonna believe this, but they're gonna
pick me up in a black town car. My wife
(30:21):
is like what, And it's like, and get this, it's
all inside an app, so it's all on demand and
by the way, it was only like twenty five dollars
for the ride. She couldn't believe it. Because in New
York City, a blacktown car would be like you know,
black car service was like, well, it wasn't very far.
I lived in West LA at the time, so it
wasn't very It was like half a mile. No it
was you Yeah, no, it wasn't very far. So long
(30:43):
story short, I tell everyone this story. I couldn't believe it,
and we couldn't believe it because we're like, there's no
way this is going to work. Well, clearly Uber has
become huge. Anyway. I had two ideas for Uber. The
first is a quiet mode, right, like a do not
disturb so or I don't talk to me, Yeah, exactly.
Sometimes you get in the car you don't want to
be talked to because you're just It just depends on
(31:04):
my mood, right, Sometimes I just want to focus and
I just want to relax, and I don't want to
have to hear so what do you do and all
this stuff? And I don't mind talking to people, but
sometimes you just don't want to, especially if I'm focusing.
I'm going to like a big event or something and
I'm like stressed out, I'm gonna speak. So that's number
one they now have and they listen to me. I
always tweeted about this, saying they should add this in
(31:26):
the app, like a little toggle when you get your
ride turn off talking like this. So the driver's season
they pick you up, this guy doesn't want to talk,
and then they're basically like, f you. No, they're not
they respect it, they don't care, right, they pick up
a thousand people exactly. So this now they now have
a thing called ride preferences where you can now say
(31:48):
I don't want to talk, and there it is. And
so that was number That was my number one idea,
which by the way, I tried to find my tweet
about that and I couldn't, so but I know I've
publicly said that they should have that. So thank you
Uber for taking that idea. Number two idea I had.
I was at the Hollywood Bowl, and the Hollywood Bowl
insane because at the end of the night, what happens
Everyone's trying to get an Uber. It is an absolute mess.
(32:10):
And so I said, the Uber should be lined up
like a taxi stand, and when you get there, you
just scan a QR code on the driver's phone with
your app and it links you up. Because the whole
thing about Uber is it's supposed to link you up
with like a driver, right, and that's why they do
it the way they do it, so it sends a driver. Well,
guess what in Portland they're launching that feature. They it's
a pin feature. So basically, you have a pin on
(32:31):
your phone. You just walk up to the first available
Uber driver. They're all lined up, You give them your
pin and boom, it connects you to their app and
you're off. Two of my ideas taken by a company
worth billions of dollars. And I'm not saying they stole them.
I said these. I tweeted these out. I did find
my Hollywood Bowl one and I did tweet that out
and I'm telling you I find it. Yeah, I mean,
(32:53):
I'm not going to read it. But my point is
you can predict I can I have some good ideas.
Speaker 4 (33:00):
Yeah.
Speaker 2 (33:00):
I think you need to start writing all these downs.
I did.
Speaker 1 (33:03):
I did write them down, Megan on Twitter. Okay, so
all right, you know what time it is?
Speaker 4 (33:09):
Time for another question. Okay, so this next question comes
from Peter. He writes, Hey, Rich, I got a call
from a new scam They called my business from Google
to update that was an air quotes Google to update
my business listing. They said, Google does these calls every
(33:30):
two years to update my listings.
Speaker 2 (33:32):
Going in to inactive mode.
Speaker 4 (33:35):
After I answered a couple questions about my business, the
person texted my cell phone a code to verify like
Google usually does. The guy asked me for the code,
and that was the first red flag. When I proceeded
not to give the guy the code, he went on
to say, good because Google would never ask ask you
for your code, but please save it for future reference.
(33:58):
Now here's the scam part. After the guy told me
there were no fees to have my listing on Google,
but that he needed my credit card for for a
one time yearly payment of ninety nine ninety nine dollars
for the maintenance or else my listing would be taken
down from Google Business. Once I questioned the guy about
the fee, he hung up.
Speaker 1 (34:18):
Oh surprise, surprise, Yeah, because he was like, this isn't
going to work. Yes, what's this guy's name? I wrote
in Peter Auto. Okay, Peter, thank you for telling us
about this. So he hasn't doesn't have a question, He's
just kind of sharing.
Speaker 4 (34:30):
Well, he wanted to pass it on basically to help
anyone else that might be affected by calls like.
Speaker 1 (34:36):
This, or be affected by calls like so Cure's what
I think happened here. Number one, my dad owns a
small business and it is a nightmare because I get
some of the emails that come to the corporate email address.
It is unbelievable the scam, garbage crap that he has
to deal with. It is one hundred percent scammers all
day long. Oh, we can get your SEO. We work
(34:57):
with Google, we work with Yelp. They always say we
work with which basically means like, no, no, they don't
work for them. It's bogus, right, anyone can work for
Google or work you know, with them or whatever.
Speaker 5 (35:07):
Right.
Speaker 1 (35:07):
So Number one, when you're a small business owner, you're like,
you're trying to make your money right and do your
job and service your clients, and you're sitting there having
to deal with all these things come in from all directions, right,
and so it just it just kind of messes with
you because you have to deal with all that nonsense.
Speaker 4 (35:23):
Right.
Speaker 1 (35:24):
So that's number one. He's always saying, Hey, Rich, do
I work with this person? They say they're from Google
and their SEO and they can get me at the
top of the Google chart. It's like, no, they can't, right,
they're just not going to I'm not saying there's not
legitimate SEO folks out there, but the ones that are
incoming spamming you are not the ones you want to
work with. Okay, So that's number one. Number two. I
think the scam that this guy was doing is a
(35:46):
scam that he went and verified because Google lets you
verify your business to claim it so that you can
change the data on there, which is all free. By
the way, it's called Google My Business. Okay, so let
me get you the Google my Business. Have a small business,
definitely go to Google dot com slash business and manage
your listing on Google. So if you run like a
(36:08):
little you know, jewelry shop or whatever you run, go
there and claim it. So I think what this guy
was doing was he called Peter claim he was on
the website to claim his business. He put in his
cell phone number and next thing you know, he got
the code. If the guy, if Peter would have handed
over his code, this scammer would have been able to
take over his business listing and then he kind of
(36:29):
hijacked him. So anyway, it's just unbelievable. You have to
deal with out there, that's for sure. Yeah, it's totally sketch.
So that's that's kind of like my advice is to
just kind of yeah.
Speaker 4 (36:40):
And also if anyone ever calls you and they need
a credit card, like ten times out of ten, it's
not real.
Speaker 1 (36:47):
Like you know, yes, anyway, Yeah, don't ever anytime inbound calls.
Do not give out your info. You know what I'm saying.
Speaker 2 (36:55):
Yeah, I know what you're saying.
Speaker 1 (36:57):
Okay, So iPhone seven, I want to get to this
before the end of the show. But iPhone seven they
have a new repair program. Now I guess a small
percentage of people have where their device shows no service
in the status bar even though they have a cellular connection.
So Apple is saying it's a problem with the logic
board and they will replace. They won't replace your phone,
(37:18):
they will repair it. So if you come in like
I did with my wife's phone, she was on a
repair program and she had a little scratch on the screen.
The guy was like, don't think you're getting a new phone.
I was like, darn it, Like I thought they would
just give me like a new phone. Oh yeah, he
totally knew he was like that scratch, you're gonna have it.
So first thing I did, I was like, no, they'll
have just replace the whole phone. Sure enough. No, they
replaced the part inside it was a battery and gave
(37:39):
me back her exact phone. I was like, I thought
they were gonna give me this. You know, isn't it
easier just to hand you a new refurbished device that's
like all fresh and clean. No, they don't do that.
Speaker 2 (37:47):
Well, I's gonna say, it's like one thousand dollars.
Speaker 1 (37:50):
No, not for an old phone. This was like my
phone's six or something success whatever. Anyway, so if your
phone was made between September sixteen and February twenty eighteen,
it might be one of these phones affected. That's that's
a large swath of phones. Yeah, so they will repair
your device for free. And this is the other thing.
If you got your phone repaired, you can get a reimbursement.
(38:11):
So if you had this problem and you paid Apple
to fix it, you can get reimbursed for that. So
the way to figure this out look on the back
of your phone. If you have an iPhone seven and
it says a sixteen sixty on it, that's probably one
of the affected models. You can also go to the
Apple website and you can pop in your serial number
and see if it's one of that's the best way
to do it. Just pop in your serial number and
(38:33):
it'll tell you immediately if it's affected. Then you can
bring into the Apple store get it fixed again if
you want to find that. It's called the iPhone seven
Repair program for no service. So the other iPhone news, Megan,
since you asked, is.
Speaker 2 (38:48):
Oh, we're like over iPhone. No no, no, no, that's kidding.
Speaker 1 (38:53):
We're not over iPhone now. So the other iPhone news
is that the iPhone ten R, which is a great
little device, will come in new colors. According to I
Can I don't even know. It's a mac website out
of Japan, Maco to Kara dot JP. They say that
they're gonna come in green and lavender instead of coral
(39:15):
and blue. So the new ones will be for the
ten R this year will be white, black, yellow, red,
and green and lavender. So what do you make of that?
Speaker 3 (39:24):
Is that?
Speaker 1 (39:24):
Does that excite you to hear the new colors?
Speaker 2 (39:27):
I mean, I wonder why.
Speaker 4 (39:29):
I just I'm curious how they come up with today,
Like this year We're gonna do green and lavender, you know,
but whatever looks good.
Speaker 1 (39:37):
Yeah, I mean those are nice colors, green and lavender.
Lavender is like a purple green, and it keeps things fresh.
People love one thing. People do love the color of
the phone because it's like a lot of people have iPhones,
you don't. I just find it funny that you put
a case on it and.
Speaker 2 (39:49):
It's like, well, yeah, that's what I was gonna say.
Speaker 4 (39:51):
I always go with like a plain color, like my
phone's white.
Speaker 1 (39:55):
I'm very imporing you're vanilla, but I have a blue.
You can get to spice things up, you know, I
have a blue your case and your case is kind
of see through too. Yeah, so that's good.
Speaker 2 (40:04):
I like, you know, a little simplicity, a little simplicity
where I can.
Speaker 1 (40:08):
Well, I got my wife a ClearCase so you can
see her phone because I remember when I first got her,
hers is blue, but I got once she had a
rose gold phone. I was so proud of getting her
rose gold when that was the big thing. But I
think it was for the iPhone's success or seven, whatever
it was. I was like, gotta get a ClearCase, got
to show this up. You know that's going to do
it for this show, which, by the way, has been
the best show since we started doing the new two
(40:29):
point zero version of the podcast, or if you've been
a long time listener, probably like the seven point zer
version because you've seen me try to do this at
my house at all these places. But anyway, this has
been so far the best, and it's not just because
of Megan. It's also because of this new soundboard we
have from Road which has really been helping us out.
So thanks Road for forgetting me that because it has
been phenomenal for the production. Thanks to Facebook for that
(40:51):
working or me vo Cam for there's a lot of
moving parts here, Skype for the calls producer Megan. But
at the bottom bottom line is thanks so much for
listening to the show. If you haven't already subscribed, you
can do that. Just search rich on Tech in your
favorite podcast app. That's Apple Podcasts, pocket Casts and Overcasts.
Those are a couple of good podcasting apps. My book
(41:13):
is called one hundred and one Handy Tech Tips for
the iPhone. It's available on Amazon in paperback, and I
also have a newsletter, so you can go to my
website richontech Dot TV. You can sign up for a newsletter.
I basically send it out every Friday. And you've read
the newsletter, what do you think?
Speaker 2 (41:27):
I love the newsletter.
Speaker 4 (41:28):
It's fun, right, it's fun, and you get updated on everything.
It's pretty much an update.
Speaker 2 (41:32):
On my week.
Speaker 1 (41:33):
Yes, what you helped me produce?
Speaker 2 (41:35):
Yeah?
Speaker 1 (41:35):
Were you as excited about this show as I was today? Yeah?
Speaker 2 (41:40):
Yeah, I've been waiting for this moment.
Speaker 1 (41:42):
I agree, I agree? All right. Producer Megan is on Twitter?
How can people find you?
Speaker 2 (41:47):
My Twitter is producer Megans?
Speaker 1 (41:49):
So easy?
Speaker 3 (41:50):
I know.
Speaker 1 (41:50):
I'm Rich Demiro. I'm on Twitter at rich Demiro on
everything else, at rich on Tech. Instagram's my new favorite.
Thanks so much for listening. I'm Rich Demiro on behalf
of producer Megan and every one here. Have a great day.
We'll talk to you real soon.
Speaker 3 (42:07):
Mhm
Apple TV gets a big update. Uber takes two of
my ideas to heart. There's a new action cam that's
perfect for vlogging. Plus your questions, what's going on? I'm
Rich Demiro. This is Rich on Tech, the podcast where
I talk about this stuff I think you should know
about in the tech world. Plus I answer your tech questions.
Joining me as always is producer Megan.
Speaker 2 (00:24):
Hello, how are you.
Speaker 1 (00:25):
I am fantastic. Just got back from New York and
I was there for the big launch of this phone
that we're gonna talk about in just a moment. But
I will tell you one thing. I will never fly
Basic Economy again. Never, because here's the thing. I knew
it was bad, but I never knew just how bad.
And I know it sounds braddy to do this, but
you know, when you fly a lot, you want to
(00:46):
like have things kind of easy, but Basic Economy basically
strips away all of your rights as a human being.
So you literally number one, your boarding pass is a
totally different color. It's like bright fluorescent. I think it
was orange. Like do not Like you're letting this person
on the plane, but they can't bring a bag, they
don't get to check on their they don't get to
like select their seat. I was surprised they gave me
(01:07):
pretzels if you water or yeah, they did, which was surprising.
I thought I was like gonna be excluded from all that. Yeah. Yeah,
So anyway, I survived, but I will say there was
no leg room and when the person in front of
me reclined their seat, I literally thought it was gonna
crush my I thought my knee, my knee was broken
(01:28):
because it was that bad. Oh wow, But it was
all worth it. No, it's okay, it's all It was
all worth it because guess what, Megan, I got to
go to the launch of the one plus seven Pro.
This is a new smartphone that I've been using for
the past couple of weeks, and I will tell you
it is the new Android phone to beat. Now you
hear me say that a lot, because you know, we
had the Samsung, we have the Pixel, but this is
(01:49):
a it's kind of a quasi flagship because it's not
as like it's just a fantastic phone. Let me go
over some of the specs on this thing. So number one,
it's got a giant display. It's got a six point
six have an inch display with a ninety megahurtz refresh rate.
Now I don't even know what that means, ninety hertz
refresh rate, but it looks really good. So apparently most
phones are sixty, this one's ninety. It also has HDR
(02:11):
ten and ten plus, which means that everything looks really
good on the screen. Now, personally, they really talked up
this screen, but I don't think it looks better than
the Samsung, which is odd. Like, I still the screen
is great, but I still think the Samsung screen looks better.
I think this is a better phone. Bottom line, if
you are, if you're thinking of getting a Samsung device,
look at the one plus seven Pro because it's better.
(02:33):
It's got a great great in the hands. It's a
big device, but it feels great in the hand. It's
got a nice fast processor. It's got up to twelve
gigs of memory like RAM, which means it's really fast,
like most phones have like two to four to six
maybe Okay, so this is a lot more wow. And
then it also has three cameras. It's got a forty
eight megapixel camera. It's got a wide angle. It's got
(02:56):
three on the back, so it's got a wide angle.
It's got a telephoto which is three times zoom, which
I've been having a lot of puhne with because you
can kind of zoom in really close on things. And
then it has an ultra wide. The ultra wide is
kind of like the worst of the three. It's it's
kind of it doesn't look that good, but it still
is nice to have. It's really fun to have. Actually.
It also has great haptic feedback, so when you're actually
pressing on the screen, you feel like the vibration like
(03:17):
an iPhone. Not as good as iPhone because no phone is,
but it's still pretty darn good feature. Yeah, the iPhone
does that the best. Like the iPhone really does have
the best haptic which is basically that's a fancy word
for like how it kind of vibrates when you touch
the screen or when you do something like if you're
scrolling through a list or something like, you know, you
just feel that tactile kind of movement. Yeah, that feedback response.
(03:38):
This thing also charges really fast, Like I don't even
have a charger next to my bed anymore, because I
just charge in the morning when I, you know, get up,
and then I charge like before I go out again
in the afternoon. Or in my car for a little bit.
It's that fast for charging. Let's see. So the cameras
are good, but they're not like amazing, Like it's not like,
oh my god, it's not pixel quality camera or even
iPhone i'd say, but it's still pretty darn good. Like
(04:01):
I've been very happy with this device. And for the price,
that's the best part. It starts at six sixty nine,
which most flagship phones start at like one thousand dollars. Yeah,
So my advice at this point, if you're thinking of
going Samsung or anything else and you've got like, you know,
seven hundred eight hundred dollars to spare, like if that's
how much your budget is, definitely check out this phone.
If you are trying to spend a lot less, like
(04:23):
let's say four hundred three hundred, go with the Pixel
three A.
Speaker 3 (04:27):
Right.
Speaker 1 (04:27):
So those are my top two. And if your iPhone,
just stick with iPhone. I mean, I'm not trying to
switch you for iPhone because I know, believe me, if
you're in that ecosystem, you'll love the iPhone.
Speaker 2 (04:36):
But didn't you meet someone that is going to make
the switch? That was there?
Speaker 1 (04:39):
She said she was in our story. We met this
woman who said she was so impressed with the phone
she was gonna make the switch. I don't know who knows,
but who knows? The people say stuff on camera and
then you know, you never know if they really mean it.
All right, Megan, do you have something for me? Yes?
Speaker 2 (04:55):
Can we can?
Speaker 4 (04:56):
We?
Speaker 1 (04:57):
Oh the sound? Okay, let me see here. There we go,
Producer Megan with our first question.
Speaker 4 (05:05):
Okay, So our first question is from Christina h. And
it's in regards to buying a home computer. She says, Hey, rich,
my name is Christina, and I'm looking for a home
computer for my house and I would like to know
what your best input on a cheap one for me is.
Speaker 2 (05:22):
Can you please help me? Thanks?
Speaker 1 (05:25):
Best computer for your So I have two recommendations here, Christina.
Number one is if you're looking for Mac, I love
the iMac. I think that's the best kind of home computer.
It's a desktop. You get a lot for your money.
My only advice if you're doing that, do not get
the one that sells for eleven hundred dollars, the cheapest one.
It's like one ninety nine. Don't get that one. That
(05:45):
one's really bad. But the next one up that sells
for twelve ninety nine. Get that one, and that will
be fantastic. It's got a bigger hard drive, it's got
a better processor. Everything's better about it. But see a
lot of these companies, these tech companies play pricing games
with people, especially Apple, because what they do is you
see that eleven hundred dollars model and you're like, oh cool,
I don't want to spend more than that, Like that's perfect.
(06:06):
But what they're not telling you is like for an
extra one hundred, two hundred dollars, you can get a
way better system. And so to me, the way I
think of it is it's like running a race. It's
like if someone asked you to run five miles, you'd
be like, all right, fine, I can do that. But
if someone's like, okay, can you run seven, You're like, no, no,
that's crazy. Well that's only two more miles than you
are going to run, right, So that's the way I
(06:27):
think about when you're spending money on these gadgets, Like
if you're going to go the eight hundred dollars for
a phone, spend the extra nine hundred to get the
better memory, which is like usually triple the amount. So
my other advice Christina is to go to Costco and
usually Costco has two all in one desktops that are
basically from some company, usually HP or something like that,
(06:47):
that are a fantastic value. They're usually around five hundred dollars,
but if you bought them anywhere else, they'd be a
lot more expensive. So that's my advice is to look
at the iMac or look at Costco, and I think
you'll find something you like there. So yeah, that's that's
a very common question. I get Apple TV, by the way,
this week got a big update, and it's not really
(07:08):
just Apple TV. It's the Apple TV app. And I
know it's very confusing because it's okay, let me rephrase that,
it's Apple's TV app. So I don't know why they
came up with this naming convention, but it's really confusing
and not very good. But the TV app is the
app you have on your iPhone that says TV, right,
it's like the one have you ever used it? Probably not,
no one has. So it's also on your iPad, and
(07:31):
it's also on your Apple TV if you have one,
So if you have any of those three devices, Basically
what they did this week is they came out with
a major refresh to this TV app that now brings
in a whole bunch of content from all the places
you subscribe to. So it used to do that, but
now they're doing it in a bigger way because now
you can actually subscribe to things like HBO, Stars, Showtime, Smithsonian, Epics,
(07:56):
Taste Made, and more right through that app. So let's
say you open up the TV app, you see an
HBO show you want to watch. You can subscribe to
it right through Apple, so you don't have to like
put in your credit card or anything separate. You can
do it right through Apple, and you can also cancel
through Apple. Now, the benefit of this is that when
you go on the TV app, it shows you recommendations
based on kind of your viewing history and preferences. So theoretically,
(08:18):
what Apple's trying to do here is they're trying to
build an ecosystem where you only have to go to
one app to get all your stuff right right now,
what do you do you bop around between Hulu and
Netflix and all these different you know, cable company apps,
you know, like a Bravo app or an ESPN app.
Apple's ideas to have everything in one place so that
you can just literally go on that screen see everything
(08:38):
that's available to you for the money you're paying. Is
it working No, because Netflix is not on board, Hulu
is not on board, and in the future they will
have CBS All Access and MTV hits. I mean, he
doesn't want to watch stuff from MTV hits, like, come on,
what are we in like the nineties here? So that's
the big update. It is cool. I like what they've
(08:59):
done because you can start watching a show on your
TV and finish it on your iPad and it kind
of like synks, which is kind of cool.
Speaker 2 (09:04):
I like that.
Speaker 1 (09:05):
Plus they have offline, so if you have HBO you
want to watch Game of Thrones on the plane, you
can finally do that if you're a subscriber through Apple.
Speaker 2 (09:11):
I don't know if I want to watch Game of
Thrones anymore.
Speaker 1 (09:14):
No, Oh, you're done. I don't watch it, so I
don't know, but you're you're over it.
Speaker 2 (09:17):
No, it's just got really sad this past week. But
that's another conversation.
Speaker 1 (09:21):
Well, I don't know anything about it, but I know people.
It's over anyway, right, isn't there like one EPISO? So
it doesn't matter. It's a moot point.
Speaker 2 (09:28):
Yeah.
Speaker 1 (09:28):
The other thing that you can do if you have
a Samsung TV, you now have this app on your
TV as well. So if you have a twenty eighteen
or twenty nineteen Samsung TV definitely connected to Wi Fi,
get the latest software update and you now have the
Apple TV app on your TV, which is kind of
cool because you can access all your iTunes stuff and
and also get some of these cool features inside your
(09:49):
Samsung TV. It is coming to Visio LG and uh,
let's see Sony. Never mind, it's only coming. That's confusing,
you know what.
Speaker 2 (10:00):
Certain TVs.
Speaker 1 (10:01):
Yeah, it's really confusing. But the bottom line here is
that Apple is trying to be everywhere. Remember Apple was
this company that everything was siloed. They're just starting to
break out of that. Apple Music works on the iPhone,
it also works on Android. Now they're getting this app
on various platforms. So Apple is expanding their horizons, right, all.
Speaker 2 (10:20):
Right, it's exciting.
Speaker 1 (10:25):
You know what that means.
Speaker 2 (10:26):
You know what that means.
Speaker 4 (10:27):
Okay, So our next question comes from Scott s and
it's regarding a cell phone problem. I have a couple
of apps I downloaded last year that have advertisements. I
put my phone in my shirt pocket to go from
car to house and then laid it on the desk,
only to find this horrible change in the way everything
(10:49):
looked on my phone. While paper photos you can't tell
what the photo is a picture of all abstract. I've
spent hours trying to get it back to the original setting.
I'm afraid to delete some things, most things can. I
push the link that says return to original defaults. I
don't know what I did, but the phone wallpapers it
(11:10):
offers are horrible. What do I do to take me
back to the original?
Speaker 2 (11:14):
Look? No wallpaper, I think? And his phone? This is important?
Speaker 4 (11:18):
Is an LG stylo?
Speaker 1 (11:21):
Three thinks Scott interesting? Okay? So I think what's happening
here is It sounds like he basically everything got screwed
up on his home screen, right like on his phone.
So I think, what happens? He has an Android, So
I think the reality is that the basically the launcher
(11:41):
got all messed up. And it's funny because when I
set up my mom's Android phone, one of her big
complaints was that when you would like kind of mishold
the phone, everything we get screwed up. This does not
happen on the iPhone, it really doesn't, but it happens
on androids all the time. So the screen, the ability
to kind of like move things around another screen to
get it into that kind of like mode is a
(12:04):
lot easier. If you hold your finger on the screen
for like two seconds, it just goes into that mode.
And then then of course if your hand is brushing
up against it, it's like all messed up. So that's
what happened to him, and I think what he needs
to do, and this is what I different my mom.
You download a new launcher, and so there's two that
support what's called a locked desktop. And so once you
set up your desktop, you go in, you lock it
(12:24):
and nothing can move around, you can't move your icons around.
If you need to, you can unlock it, but it's
a much more manual process to unlock it, so you
can't accidentally do it. So the two that support it
are Nova Launcher and Apex Launcher Scott. So those are
the two that I'd recommend. You will have to pay
to get these features. It's usually like three four bucks,
big deal. And the cool thing about this too, once
(12:46):
you set this up, you can save your settings, and
if you get a new phone, you just reimport your
settings from Nova or Apex and all your icons and
everything will be there the way it was. So it's
kind of like what iPhone has had, but this is
a feature that's not really built into the eye phone
in the same way, so you can add that to
your device. So that's my advice is again, just go
with Apex or Nova, And those are two great launchers
(13:09):
in general. So I really like both those launchers, and
I use now that I'm using the one plus, I
don't really need a launcher because I really like theirs,
But generally I'm a Nova launcher guy. I think my
mom was using Apex with hers, but once I locked
her desktop, she doesn't have to worry about the things
messing up anymore because they kind of stay in place.
Speaker 2 (13:26):
So got it.
Speaker 1 (13:28):
Okay, cool. So let me tell you about this thing.
We did a story on this at KTLA. It's called
eb and this got a lot of reaction because this
was a device that people were very excited about. It
clearly fills a void in a lot of people's lives,
and that is the confusion of our photo collections. We
have all these photos we're taking We have them on
(13:49):
old phones, we have them on new phones, and we
don't know what to do with them, right because you
put them in iCloud, you're like, well are they really there? Like,
how do I know what's going on with iCloud? You
put them in Google Photos, what happens Google goes out
of business, which I don't think they will be, but
you never know. And so the reality is a good
backup plan always has your pictures and at least two places.
(14:09):
Number one a physical copy somewhere. Number two a backup
in a cloud that's off site, right, and number three
might be the picture that's on your device. But sometimes
I can get deleted or whatever. So ebe is a
kind of a hard drive that's connected to Wi Fi
in your house. So it's this little device. It's kind
of like a little box with a hard drive inside,
(14:29):
and once you connected your WiFi and set it up
on your phone, it ingests all the pictures from your phone,
It takes those in and backs them up to this drive.
But then it goes a step further. It can connect
to all of your social media services and all of
your cloud services. So if you have Google Photos or
one drive or dropbox. It will go in and grab
(14:49):
all those pictures and save them as well. The one
thing it does not do it does not DeDuplicate these pictures.
So if you have a bunch of copies and you
upload a picture to Facebook, it will save both. But
at the end of the day, it's not so bad, right,
you'd rather have more than less, right, So to me,
I personally want to build like the perfect photo collection,
where like there aren't duplicates in a perfect world. Yeah,
(15:11):
but I also have like seventeen hard drives laying around
my house with old backups of my photo collection that
I don't want to throw out in case there's a
picture on there that I missed, Right, So I think
it's better to have them all. This stores five hundred
thousand pictures or two hundred hours of video, or a
combination of both. But it's just the idea is it's simple,
it's easy, it's safe, it's in your home. And some
people said, well wait a second, number one, it's one
(15:33):
hundred and seventy nine dollars. They're like, that's too expensive. Well,
you know what you pay for eCloud. You pay Look,
if you lose one picture of your kid at birth,
Like I went through this scare where I thought I
lost all the pictures of my kid, Parker at birth
and I was freaking out. And I think that that's worth,
you know, one hundred and seventy nine dollars. Yeah, So anyway,
(15:55):
you can find the full review at rich on tech
dot TV. We're gonna try something new. Okay, We're gonna
try to take a We're gonna try to take a call.
You ready, We're gonna see if this happens works live
on the podcast five six two. You're on with Rich.
Speaker 4 (16:10):
You're Rich.
Speaker 1 (16:11):
Hi, You're on with Rich and Meghan. How you doing?
What's who am I talking with?
Speaker 3 (16:16):
I'm Linda Ryerson?
Speaker 1 (16:18):
Hi, Linda, Hey, Linda?
Speaker 3 (16:20):
Yeah, yeah, how are you?
Speaker 1 (16:22):
We are fantastic. You know why we're fantastic because our
setup is actually working today.
Speaker 3 (16:28):
Yes, I know you got the wires up. I can
get raining there.
Speaker 1 (16:34):
Uh not in the studio thankfully, but outside outside it
is uh, it is probably raining, but we're in like
a vault here. So now, Linda, you referenced the wires.
So were you watching us struggle with setting up the podcast?
Speaker 3 (16:48):
Yes?
Speaker 1 (16:49):
Was it fun? Did you have like your popcorn out?
Speaker 3 (16:52):
But my phone's coming in.
Speaker 1 (16:54):
Clear, perfect, We love it all right, So what can
we help you with today?
Speaker 3 (16:59):
Well, I don't know. I'm sometimes my phone, doesn't, you know,
like it breaks up, you know, like when you're talking
with somebody, you know, it breaks up. And I don't
know if maybe is it the connection or is it
my phone? What can I graduate from a cheap Android?
What would I'm an older person and I had a
(17:21):
flip phone for twenty years and I graduated to, you know,
a smartphone or Android, and now I want to upgrade,
but I don't know what would be the best phone
to look at?
Speaker 1 (17:33):
Okay, what do you have right now? And what service
are you on?
Speaker 5 (17:36):
Evan?
Speaker 3 (17:38):
I'm I'm on the Android and with what carrier? Virgin Mobile?
Speaker 1 (17:44):
Okay, so two things. Number one, Virgin Mobile does limit
the phones available to you, so you have to basically
get a phone through them if you want your phone
to work properly. A lot of the unlocked phones I
talk about don't necessarily work on Virgin Mobile network, which
is really Sprint, which is CDMA, so they use a
(18:04):
very they're they're a little bit different than say an
AT and T and a T Mobile. A lot of
phones will work on there. But when it comes to
Virgin Mobile, it is very specific. So that's number one.
So if you're willing to ditch Virgin Mobile, you can
really go with a lot of phones. Now, with that said,
most of the big phones i'm gonna recommend do work
on Virgin Mobile. So there's there's a couple of phones
i'd recommend. Number one is the Pixel three A. This
(18:28):
is brand new from Google and it's four hundred dollars
and I think I'm not sure if that's how much
you want to spend or a little bit less, but
I would say spend the four hundred dollars. That's going
to be your best bang for your buck right now.
Speaker 3 (18:40):
Jigs up great from where I'm at.
Speaker 1 (18:42):
Yeah, and with that device, you should be able to
use it with your Virgin Mobile. So you will have
to pay the four hundred dollars up front, but I
think that you'll be very happy with the phone you're
gonna It's easy to use, the price is right. I
think they're giving you one hundred dollars rebate on that
phone as well. And also it's it's got the best
(19:02):
camera out there on any smartphone.
Speaker 3 (19:06):
Oh God, thank you, so thank you. Thank you so
much for you know, keeping us informed on all the
high tech. I just love it. Thank you so much.
Speaker 1 (19:15):
Greda, we love you for calling in. Thank you so much.
You must be a little high tech if you're tuned
in on Facebook and calling in on the Rich on
Tech podcast. I love it. Thanks so much for calling in, Linda.
Do appreciate that one. All right, let's go into another
topic here, DJI. So you know GoPro, right, remember when
GoPro was like the hottest thing going.
Speaker 2 (19:36):
Yeah, okay, I feel like it still is, do you.
Speaker 1 (19:38):
Okay, Well, see you're younger, you're liking that YouTube generation,
and they do they kind of like, you know, for
action sports and all that stuff. I'm a little bit older.
I'm not hitting the slopes because I might break a bone.
Speaker 2 (19:48):
Like on the plane.
Speaker 1 (19:50):
Yeah yeah, as someone reclines their seat into me, I
break a bone. So it's like I'm not going on
those ski slopes. So the DJI, you know, they're they're
known for their drones, right, Well, they came out with
a new action camera. It's called the Osmo Action Camera.
It's actually just called the I think d g I
or DJI dj I. Do I keep saying DG. You said,
(20:12):
d D. I just I just I'm from Jersey. You
know what are you gonna say? Look? Are you making
fun of my accent? DJI has a new camera? Come on, hey,
I thought it was d D like the sorority. Okay,
So here's the thing, and this is imagine in your
head a action camera that looks like a GoPro. But
here is the difference, and go pro Shame on you
(20:32):
for not thinking to do this a long time ago,
because you know Marcus shares down and you really should
have thought about this, because this is what was missing.
A simple screen on the front that lets you see
what you're recording. So what does that mean if you're
a vlogger or you're on a family vacation, you can
hold this thing at yourself and you can actually frame
it up properly and see what you're recording. That's a
(20:54):
huge difference. And that's one of the reasons why I've
never really vlogged, is because it was just too complicated. Right,
you can your cell phone, it doesn't look as good.
But at the same time, this is like, now you
get professional quality that you can frame yourself upright and
you can see yourself and it looks awesome. It's waterproof.
It's got a big screen on the back and the front,
so you can again see yourself and frame yourself up.
(21:16):
And I'm not just saying that's the only reason to
get this. You know, this is a nice action camera
in general. It's got power on three buttons, power on,
initiate recording, and you'll also go through the video and
capture modes with three dedicated buttons, which I like. It
has snapshot, which means you can turn it on and
begin recording under two seconds by pressing the shutter button once.
(21:36):
And that's one thing I've noticed. All the things are
saying here are kind of directed at the GoPro because
they're all like kind of the pain points. Go Pro
takes kind of a while to start up, battery doesn't
last very long. Four K video. It can records see
what else?
Speaker 4 (21:48):
Four K.
Speaker 1 (21:49):
It has rock steady, which is like electronics image stabilization
that looks really good. Apparently. It also has an hour
and a half worth of battery time, slow mo, time lapse,
custom expo, your settings, and it sells for three hundred
and forty nine dollars. It's available right now and yes,
I cannot wait to get one of these things because
I here's my plan, Megan, Okay, my plan is to
(22:12):
My plan is to start vlogging or recording throughout the
week of my week and then putting it all together
on the weekends so I can spend less time with
my family.
Speaker 2 (22:22):
Just another thing to add to your lin.
Speaker 1 (22:23):
Yeah, just another thing to add to my.
Speaker 2 (22:24):
List, big list of so many things. So so vlocks.
Speaker 1 (22:28):
Yeah, I just think it'd be really fun because you
can finally do it. Like recording on your phone is
something you can do, but it's not as like accessible,
Like this is fun. You could just have it in
your pocket the whole week, just record a couple clips
here and there, and at the end of the week
you go through all the video.
Speaker 3 (22:40):
Right.
Speaker 4 (22:40):
So the difference between this and let's say, like what
I have the Canon G seven x mark two or whatever.
Speaker 1 (22:46):
It's Oh that's an awfully long name.
Speaker 4 (22:48):
Well it's it's just known as being like a vlogger
camera because the screen flips, yes, And the difference is
just the fact that it's a little bit bigger, right
or is it smaller?
Speaker 2 (22:57):
I'm well this is smaller, Oh.
Speaker 1 (22:59):
This is small Yes, bigger Yeah, the cannon's bigger. The
canon is also not sort of an action can. It's
not waterproof, it can't be thrown around, you know what
I mean. Like this is more rugged and it's are
you gonna do with this camera? I don't know, but
we'll find out. We'll see.
Speaker 2 (23:13):
I'm so excited for the vlogs. Okay, I've been asking
for this.
Speaker 1 (23:17):
If you're on Facebook, you can give us a call
if you have a question otherwise, Megan, no, okay.
Speaker 4 (23:25):
So this next question comes from lynn A and it's
about robo calls. Rich, is there something out there that
will stop robo calls? I'm currently getting twenty to thirty
per day on my cell and at least fifteen on
my landline.
Speaker 1 (23:43):
Oh my gosh. That's a lot of robo calls. That's
like you're not getting any other calls.
Speaker 2 (23:48):
But if some of these calls are your friend, yeah, seriously.
Speaker 1 (23:50):
They might not all be robos. Oh my god. So
she said she's getting them on her landline and her
regular thirty on her cell phone number one. If she's
getting that, man, I think what's happening is that she's
actually she is actually signing up for too many things
using her phone number. So you might be signing up
for things at the mall, like those things will win
(24:12):
a car, all that stuff. You have to be careful
about that. All they're doing is trying to get your
phone number. So number one, stop giving out your numbers
so many times. Now, not blaming you for all of this,
because blame me. We're all getting robo calls. But when
you're getting that many to both your lines, that something's wrong.
You're giving out your private info way too much. So
get a burner line, get a Google voice line, whatever
you want. Give out that.
Speaker 2 (24:31):
But so how can she get her number off of
you can't number?
Speaker 1 (24:35):
Okay? Number two advice is to don't answer the calls
because when you answer that, that tells her a little
computer system that, oh we've got a live person, so
that means the number is good. They call it more.
So that's number two. Number three for the landline, you
can try a service called no Mo Robo, No Mo
robo you lave, So that's number one. That's there. Then,
(24:57):
whoever your carrier is on your cell phone, whether it
AT and T, T Mobile let's see, or Verizon, they
all have free services that you can activate to turn
off or to hopefully, you know, get rid of some
of these robo calls. So I think they're all doing
it for free at this point. At and T's is
called a call Protect Verizons. It's like call filter. T
Mobile is like spam protection, and I think it's built
(25:19):
in automatically. Yeah. The only one I'm not sure about
is Sprain. I think they still charge, which not nice.
So the other thing I just heard about this app.
It's called call Hero, and this is kind of cool
because it's an app that once you set it up,
when you get a call, you can screen. If you
don't know who it is, you can actually send it
to their AI assistant. They will ask the person, why
(25:41):
are you calling, what's your deal? And they will text
you back with information about that caller. I like that,
so that's kind of cool. I don't know if it
costs any money, but it's kind of a new solution.
I have not tested it yet. It just came out.
It's called call Hero, so it's basically if you're familiar
with the Pixel, it's kind of like the same technology
that's built into the pixel, right, that call screening technology.
(26:03):
Let's go to the phone lines. We've got seven oh
two on with Rich and Meghan seven O two. You're
on with us? What's up.
Speaker 5 (26:11):
All Rich? This is Anna. I'm from Paramount.
Speaker 1 (26:14):
Hi Anna, how are you? I called in?
Speaker 5 (26:16):
Hi? I called I'm good. How are you?
Speaker 1 (26:18):
We're great?
Speaker 5 (26:21):
I called in two months ago regarding the Spectrum Mobile
and I was switching from AT and T to Spectrum Mobile, okay,
and I was calling back to give you an update,
and it was actually quite it's really good.
Speaker 1 (26:35):
Oh it is. Did you email me?
Speaker 5 (26:37):
Yes? I did?
Speaker 1 (26:39):
We did? Okay, great? Yes, So I read the email
and I was happy to Uh. I was actually going
to include that on the show. So I'm glad that
you called in. Okay, So you switched. You switched from
AT the Spectrum right.
Speaker 5 (26:52):
I had been with AT and T since they were singular.
Speaker 1 (26:55):
Oh wow, oh you really did them.
Speaker 5 (27:00):
I was eight. I had unlimited everything with AT and
T because I was with them for so long, and
I did this switch because I thought, well, god, this
is something new. It's been expensive. I only paid forty
forty five dollars a month. Wow, and you're getting and
it's unlimited great service.
Speaker 1 (27:20):
That's amazing. That's so you're saving at least great. What
a couple of forty bucks a month.
Speaker 5 (27:25):
Maybe I'm more than that.
Speaker 1 (27:28):
Wow, that's unbelievab more than that. And you don't feel like.
Speaker 5 (27:33):
No I didn't.
Speaker 1 (27:35):
I love it? And are you on it right now?
Speaker 3 (27:38):
Yes?
Speaker 1 (27:38):
I can barely hear you. No, I'm just kidding. No,
you sound like you're right here. It's it sounds perfect,
sounds like a landline. So now have you have you
noticed on your phone that it switches between the Wi
Fi and the Verizon network or do you not notice that?
Speaker 3 (27:54):
Like?
Speaker 1 (27:54):
How can you tell?
Speaker 5 (27:55):
I don't? I don't notice it at all. Wow, I
don't notice it at all. It just automatically switches. Okay,
it finds hotspots because Spectrum has the mobile hotspots in
different locations, so it automatically picks it up.
Speaker 1 (28:08):
Amazing. So you're you're a big fan and you're paying
forty five dollars a month other than are there any
taxes and fees added on to that?
Speaker 5 (28:16):
None?
Speaker 1 (28:18):
Wow? Okay, Well I'm impressed. Did you have to buy
a new phone?
Speaker 5 (28:23):
I was going to upgrade anyway, So I bought a
new phone?
Speaker 1 (28:26):
Okay? And what'd you get?
Speaker 5 (28:29):
Note nine?
Speaker 1 (28:30):
Nice? And how do you like that? I like it?
Speaker 5 (28:35):
I like it a lot.
Speaker 1 (28:36):
Okay, I didn't know if that was very convincing, but yeah,
that's no, no, no, I do, I do.
Speaker 5 (28:41):
There's just a lot of things that I need to
know how to how to use on the phone, but
I do like it.
Speaker 1 (28:47):
Yeah, that has a that's a power user's phone. That's
got a lot of stuff going on. Well, Anna, we
are so we are so happy that you actually like
the recommendation that Rich gave to you. I'm gonna give
a let's see not that much. Sorry, let's do that. Okay,
Well we'll give a little clout. Anna, thanks so much
(29:07):
for calling in. I do appreciate the update and enjoy
the uh the phone and the news show than day.
All right, thanks for calling in. Appreciate it.
Speaker 5 (29:16):
Bye bye, all right, bye bye.
Speaker 1 (29:19):
Awesome. Look at that someone that took my advice and
that I love that she called. I love that she
called it. I you know when she said I'm calling back,
and I was like, oh no, it's gonna yell at me.
Oh no, uh oh h. But I love that. I
love Okay, I love a lot of stuff today. I
love the fact that we're able to take the calls
I've been promising calls on this podcast for so long.
This is like we went from like zero to one
(29:40):
hundred in one day, real quick, real quick, Like this
disadvanced fast. Okay. So I want to tell you something
that's very exciting to me personally because I'm a big
fan of Uber and i've been I've been using Uber
since literally day one in Los Angeles. I'll never forget.
I tell this story all the time to my friends,
but like, I'll never forget being invited to a party
(30:01):
in Santa Monica. This when I first started at KTLA,
and I came from New York, so I was familiar
with the concept of like a town car service, like
a black car, because we had those there. It's like,
you know, higher than a taxi, right, It's like this
was like for super elite nights, you know, it would
like be very expensive. And I told my wife. I
was like, you're never gonna believe this, but they're gonna
pick me up in a black town car. My wife
(30:21):
is like what, And it's like, and get this, it's
all inside an app, so it's all on demand and
by the way, it was only like twenty five dollars
for the ride. She couldn't believe it. Because in New
York City, a blacktown car would be like you know,
black car service was like, well, it wasn't very far.
I lived in West LA at the time, so it
wasn't very It was like half a mile. No it
was you Yeah, no, it wasn't very far. So long
(30:43):
story short, I tell everyone this story. I couldn't believe it,
and we couldn't believe it because we're like, there's no
way this is going to work. Well, clearly Uber has
become huge. Anyway. I had two ideas for Uber. The
first is a quiet mode, right, like a do not
disturb so or I don't talk to me, Yeah, exactly.
Sometimes you get in the car you don't want to
be talked to because you're just It just depends on
(31:04):
my mood, right, Sometimes I just want to focus and
I just want to relax, and I don't want to
have to hear so what do you do and all
this stuff? And I don't mind talking to people, but
sometimes you just don't want to, especially if I'm focusing.
I'm going to like a big event or something and
I'm like stressed out, I'm gonna speak. So that's number
one they now have and they listen to me. I
always tweeted about this, saying they should add this in
(31:26):
the app, like a little toggle when you get your
ride turn off talking like this. So the driver's season
they pick you up, this guy doesn't want to talk,
and then they're basically like, f you. No, they're not
they respect it, they don't care, right, they pick up
a thousand people exactly. So this now they now have
a thing called ride preferences where you can now say
(31:48):
I don't want to talk, and there it is. And
so that was number That was my number one idea,
which by the way, I tried to find my tweet
about that and I couldn't, so but I know I've
publicly said that they should have that. So thank you
Uber for taking that idea. Number two idea I had.
I was at the Hollywood Bowl, and the Hollywood Bowl
insane because at the end of the night, what happens
Everyone's trying to get an Uber. It is an absolute mess.
(32:10):
And so I said, the Uber should be lined up
like a taxi stand, and when you get there, you
just scan a QR code on the driver's phone with
your app and it links you up. Because the whole
thing about Uber is it's supposed to link you up
with like a driver, right, and that's why they do
it the way they do it, so it sends a driver. Well,
guess what in Portland they're launching that feature. They it's
a pin feature. So basically, you have a pin on
(32:31):
your phone. You just walk up to the first available
Uber driver. They're all lined up, You give them your
pin and boom, it connects you to their app and
you're off. Two of my ideas taken by a company
worth billions of dollars. And I'm not saying they stole them.
I said these. I tweeted these out. I did find
my Hollywood Bowl one and I did tweet that out
and I'm telling you I find it. Yeah, I mean,
(32:53):
I'm not going to read it. But my point is
you can predict I can I have some good ideas.
Speaker 4 (33:00):
Yeah.
Speaker 2 (33:00):
I think you need to start writing all these downs.
I did.
Speaker 1 (33:03):
I did write them down, Megan on Twitter. Okay, so
all right, you know what time it is?
Speaker 4 (33:09):
Time for another question. Okay, so this next question comes
from Peter. He writes, Hey, Rich, I got a call
from a new scam They called my business from Google
to update that was an air quotes Google to update
my business listing. They said, Google does these calls every
(33:30):
two years to update my listings.
Speaker 2 (33:32):
Going in to inactive mode.
Speaker 4 (33:35):
After I answered a couple questions about my business, the
person texted my cell phone a code to verify like
Google usually does. The guy asked me for the code,
and that was the first red flag. When I proceeded
not to give the guy the code, he went on
to say, good because Google would never ask ask you
for your code, but please save it for future reference.
(33:58):
Now here's the scam part. After the guy told me
there were no fees to have my listing on Google,
but that he needed my credit card for for a
one time yearly payment of ninety nine ninety nine dollars
for the maintenance or else my listing would be taken
down from Google Business. Once I questioned the guy about
the fee, he hung up.
Speaker 1 (34:18):
Oh surprise, surprise, Yeah, because he was like, this isn't
going to work. Yes, what's this guy's name? I wrote
in Peter Auto. Okay, Peter, thank you for telling us
about this. So he hasn't doesn't have a question, He's
just kind of sharing.
Speaker 4 (34:30):
Well, he wanted to pass it on basically to help
anyone else that might be affected by calls like.
Speaker 1 (34:36):
This, or be affected by calls like so Cure's what
I think happened here. Number one, my dad owns a
small business and it is a nightmare because I get
some of the emails that come to the corporate email address.
It is unbelievable the scam, garbage crap that he has
to deal with. It is one hundred percent scammers all
day long. Oh, we can get your SEO. We work
(34:57):
with Google, we work with Yelp. They always say we
work with which basically means like, no, no, they don't
work for them. It's bogus, right, anyone can work for
Google or work you know, with them or whatever.
Speaker 5 (35:07):
Right.
Speaker 1 (35:07):
So Number one, when you're a small business owner, you're like,
you're trying to make your money right and do your
job and service your clients, and you're sitting there having
to deal with all these things come in from all directions, right,
and so it just it just kind of messes with
you because you have to deal with all that nonsense.
Speaker 4 (35:23):
Right.
Speaker 1 (35:24):
So that's number one. He's always saying, Hey, Rich, do
I work with this person? They say they're from Google
and their SEO and they can get me at the
top of the Google chart. It's like, no, they can't, right,
they're just not going to I'm not saying there's not
legitimate SEO folks out there, but the ones that are
incoming spamming you are not the ones you want to
work with. Okay, So that's number one. Number two. I
think the scam that this guy was doing is a
(35:46):
scam that he went and verified because Google lets you
verify your business to claim it so that you can
change the data on there, which is all free. By
the way, it's called Google My Business. Okay, so let
me get you the Google my Business. Have a small business,
definitely go to Google dot com slash business and manage
your listing on Google. So if you run like a
(36:08):
little you know, jewelry shop or whatever you run, go
there and claim it. So I think what this guy
was doing was he called Peter claim he was on
the website to claim his business. He put in his
cell phone number and next thing you know, he got
the code. If the guy, if Peter would have handed
over his code, this scammer would have been able to
take over his business listing and then he kind of
(36:29):
hijacked him. So anyway, it's just unbelievable. You have to
deal with out there, that's for sure. Yeah, it's totally sketch.
So that's that's kind of like my advice is to
just kind of yeah.
Speaker 4 (36:40):
And also if anyone ever calls you and they need
a credit card, like ten times out of ten, it's
not real.
Speaker 1 (36:47):
Like you know, yes, anyway, Yeah, don't ever anytime inbound calls.
Do not give out your info. You know what I'm saying.
Speaker 2 (36:55):
Yeah, I know what you're saying.
Speaker 1 (36:57):
Okay, So iPhone seven, I want to get to this
before the end of the show. But iPhone seven they
have a new repair program. Now I guess a small
percentage of people have where their device shows no service
in the status bar even though they have a cellular connection.
So Apple is saying it's a problem with the logic
board and they will replace. They won't replace your phone,
(37:18):
they will repair it. So if you come in like
I did with my wife's phone, she was on a
repair program and she had a little scratch on the screen.
The guy was like, don't think you're getting a new phone.
I was like, darn it, Like I thought they would
just give me like a new phone. Oh yeah, he
totally knew he was like that scratch, you're gonna have it.
So first thing I did, I was like, no, they'll
have just replace the whole phone. Sure enough. No, they
replaced the part inside it was a battery and gave
(37:39):
me back her exact phone. I was like, I thought
they were gonna give me this. You know, isn't it
easier just to hand you a new refurbished device that's
like all fresh and clean. No, they don't do that.
Speaker 2 (37:47):
Well, I's gonna say, it's like one thousand dollars.
Speaker 1 (37:50):
No, not for an old phone. This was like my
phone's six or something success whatever. Anyway, so if your
phone was made between September sixteen and February twenty eighteen,
it might be one of these phones affected. That's that's
a large swath of phones. Yeah, so they will repair
your device for free. And this is the other thing.
If you got your phone repaired, you can get a reimbursement.
(38:11):
So if you had this problem and you paid Apple
to fix it, you can get reimbursed for that. So
the way to figure this out look on the back
of your phone. If you have an iPhone seven and
it says a sixteen sixty on it, that's probably one
of the affected models. You can also go to the
Apple website and you can pop in your serial number
and see if it's one of that's the best way
to do it. Just pop in your serial number and
(38:33):
it'll tell you immediately if it's affected. Then you can
bring into the Apple store get it fixed again if
you want to find that. It's called the iPhone seven
Repair program for no service. So the other iPhone news, Megan,
since you asked, is.
Speaker 2 (38:48):
Oh, we're like over iPhone. No no, no, no, that's kidding.
Speaker 1 (38:53):
We're not over iPhone now. So the other iPhone news
is that the iPhone ten R, which is a great
little device, will come in new colors. According to I
Can I don't even know. It's a mac website out
of Japan, Maco to Kara dot JP. They say that
they're gonna come in green and lavender instead of coral
(39:15):
and blue. So the new ones will be for the
ten R this year will be white, black, yellow, red,
and green and lavender. So what do you make of that?
Speaker 3 (39:24):
Is that?
Speaker 1 (39:24):
Does that excite you to hear the new colors?
Speaker 2 (39:27):
I mean, I wonder why.
Speaker 4 (39:29):
I just I'm curious how they come up with today,
Like this year We're gonna do green and lavender, you know,
but whatever looks good.
Speaker 1 (39:37):
Yeah, I mean those are nice colors, green and lavender.
Lavender is like a purple green, and it keeps things fresh.
People love one thing. People do love the color of
the phone because it's like a lot of people have iPhones,
you don't. I just find it funny that you put
a case on it and.
Speaker 2 (39:49):
It's like, well, yeah, that's what I was gonna say.
Speaker 4 (39:51):
I always go with like a plain color, like my
phone's white.
Speaker 1 (39:55):
I'm very imporing you're vanilla, but I have a blue.
You can get to spice things up, you know, I
have a blue your case and your case is kind
of see through too. Yeah, so that's good.
Speaker 2 (40:04):
I like, you know, a little simplicity, a little simplicity
where I can.
Speaker 1 (40:08):
Well, I got my wife a ClearCase so you can
see her phone because I remember when I first got her,
hers is blue, but I got once she had a
rose gold phone. I was so proud of getting her
rose gold when that was the big thing. But I
think it was for the iPhone's success or seven, whatever
it was. I was like, gotta get a ClearCase, got
to show this up. You know that's going to do
it for this show, which, by the way, has been
the best show since we started doing the new two
(40:29):
point zero version of the podcast, or if you've been
a long time listener, probably like the seven point zer
version because you've seen me try to do this at
my house at all these places. But anyway, this has
been so far the best, and it's not just because
of Megan. It's also because of this new soundboard we
have from Road which has really been helping us out.
So thanks Road for forgetting me that because it has
been phenomenal for the production. Thanks to Facebook for that
(40:51):
working or me vo Cam for there's a lot of
moving parts here, Skype for the calls producer Megan. But
at the bottom bottom line is thanks so much for
listening to the show. If you haven't already subscribed, you
can do that. Just search rich on Tech in your
favorite podcast app. That's Apple Podcasts, pocket Casts and Overcasts.
Those are a couple of good podcasting apps. My book
(41:13):
is called one hundred and one Handy Tech Tips for
the iPhone. It's available on Amazon in paperback, and I
also have a newsletter, so you can go to my
website richontech Dot TV. You can sign up for a newsletter.
I basically send it out every Friday. And you've read
the newsletter, what do you think?
Speaker 2 (41:27):
I love the newsletter.
Speaker 4 (41:28):
It's fun, right, it's fun, and you get updated on everything.
It's pretty much an update.
Speaker 2 (41:32):
On my week.
Speaker 1 (41:33):
Yes, what you helped me produce?
Speaker 2 (41:35):
Yeah?
Speaker 1 (41:35):
Were you as excited about this show as I was today? Yeah?
Speaker 2 (41:40):
Yeah, I've been waiting for this moment.
Speaker 1 (41:42):
I agree, I agree? All right. Producer Megan is on Twitter?
How can people find you?
Speaker 2 (41:47):
My Twitter is producer Megans?
Speaker 1 (41:49):
So easy?
Speaker 3 (41:50):
I know.
Speaker 1 (41:50):
I'm Rich Demiro. I'm on Twitter at rich Demiro on
everything else, at rich on Tech. Instagram's my new favorite.
Thanks so much for listening. I'm Rich Demiro on behalf
of producer Megan and every one here. Have a great day.
We'll talk to you real soon.
Speaker 3 (42:07):
Mhm
Host
Rich DeMuro
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