Samsung S24 lineup, Apple Vision Pro & Top TV Picks

Episode Transcript
Available transcripts are automatically generated. Complete accuracy is not guaranteed.
Speaker 1 (00:00):
Samsung unveils the Galaxy S twenty four lineup with AI.
Pre Orders for the Apple Vision Pro are now open.
The new website that can tell you if a text
message is a scam. Plus your tech questions answered. What's

(00:20):
going on Rich Demiro and this is Rich on Tech
broadcasting live from Los Angeles, coast to coast. This is
the show where I talk about the tech stuff I
think you should know about. It's also the place where
I answer your questions about technology. I believe that tech
should be interesting, useful, and fun. Let's open up the
phone lines at triple eight rich one oh one. That's

(00:44):
eighty eight seven four to two four one zero one,
triple eight rich one O one.

Speaker 2 (00:51):
Give me a call.

Speaker 1 (00:51):
If you have a question about technology, or if you
just want to comment about something. We do that too.
Email also open. Just go to the website rich on
Tech dot tv hit contact. You can submit your questions
there or your comments. If you submit a comment, I'll
read it throughout the show or later on in the feedbag.

Speaker 2 (01:10):
We got some great guests this week.

Speaker 1 (01:12):
Joanna Stern from the Wall Street Journal will join to
share her thoughts on trying on the Apple Vision Pro
Ray Wong, tech reviewer at Inverse dot com, will give
his impressions of the new AI features on the Samsung
Galaxy S twenty four lineup. And I know you're thinking
football Super Bowl Sunday.

Speaker 2 (01:32):
Coming up.

Speaker 1 (01:34):
TV reviewer Caleb Dennison. We'll share his top TV picks
and explain all that terminology you're seeing when you go
to Costco or best Buy or online for TVs micro
l D l E ed uhd LCD. Oh my gosh,
so many things to explain. He is fantastic friend of
the show, been on many times. He will tell us

(01:56):
what we need to know. Well, this was a big
week in tech. I only say that a couple of
times a year, but this is one of them. We
had two major things happening this week. Number one, Vision Pro.
Apple's Vision Pro this is their ar VR headset, went
on sale for pre order thirty five hundred dollars for

(02:18):
this thing, and yes people ordered it, and yes people
will be amazed when they get this thing on their head.
I had the opportunity to try it on this week.
I will talk about my experience in addition to exchanging
notes with Joanna later on in the show.

Speaker 2 (02:34):
But the thing that you wanted me to talk about.

Speaker 1 (02:36):
First, According to my Instagram is the big Samsung event
also happened this week.

Speaker 2 (02:41):
So I was, okay, I will tell you this.

Speaker 1 (02:43):
I really think Apple was trying to steal the spotlight
from Samsung this week.

Speaker 2 (02:49):
Let me tell you how.

Speaker 1 (02:50):
So during CS if you listen to last week's show,
you might remember they put out a press release right
before CS opened saying hey, we've got the Vision Pro
and here's when it's gonna come out. And everyone went
nuts over that because we were waiting for that date
and time. Well, this week they did two interesting things.
They set up schedules or appointments with a lot of

(03:12):
people in the media world, a lot of journalists conveniently
either right before the Samsung event or right during the
Samsung event. So for me, for instance, my appointment was
first thing on a Tuesday morning when I had to
fly up to Samsung in San Jose for the event
Tuesday afternoon. And at first I was like, oh, this
is bad timing. Then I was like, wait a second,

(03:34):
interesting timing Apple. So they did that, and you know,
so you had a couple of little things. Then during
the Samsung event, what do they do? They put out
a press release that there's a brand new Apple store
no other than in South Korea during the Samsung event.
Did I say Apple event during the Samsung event? I mean,

(03:55):
come on, Apple, I love you, but you're just I mean,
and look, I am all about out the hustle, I'm
all about the game.

Speaker 2 (04:04):
I'm all about you know, back and forth. You know.

Speaker 1 (04:07):
This week it was announced that Apple overtook Samsung for
the first time in like a decade as the world's
largest smartphone maker. I have the the numbers here. In
twenty twenty three, Apple shipped two hundred and thirty four
point six million units. Samsung shipped two hundred and twenty

(04:28):
six point six million units, dropping to the number two
position with a thirteen point six percent decline. Now you
can imagine that these two companies. Apple was celebrating and
Samsung they were not very happy, especially on the week
of their own event happening here in the US.

Speaker 2 (04:47):
Let me tell you about that event. It was up
in San Jose.

Speaker 1 (04:51):
And I love going to these events, not only because
you know, you get to kind of meet with everyone
that you see online and all the tech people that
you know, but also you get to go hands on
you get to feel like how this company does stuff.
So they took over the SAP Center. Don't call it SAP,
that's not it's SAP. They took over the SAP Center
in San Jose. They took over the hotels and all

(05:12):
the meeting rooms in San Jose, and they actually brought
me up there. So thank you Samsung, and we had
a great week. I was up there for three days.
I didn't really understand why I had to be up there.
But they not only do the event, but they do
like a dinner, and then they also do the day
after this big excursion. So you get your phone as
your review unit and then you have all day to
kind of go out and use it. And so we

(05:34):
went to a couple places that I thought were so cool.
We went to the Winchester Mystery House, which is like
this wild mansion that has like one hundred and sixty
rooms and a lot of them, like staircases that lead
to nowhere, all kinds of wild things. If you're in
San Jose, highly recommend you visit that. That was just
a wild experience. The other thing that was really cool

(05:55):
is this place called the Mystery Spot up in San Jose,
or I guess this was a Santa Cruz and that
is like this weird cabin they built that. You go
in there and you can't stand up straight. You like
literally are at a I don't know angle when you
stand up. It's really really weird. It like defies all
gravity rules. Now it's funny because my kids and I

(06:19):
we were up in San Jose or Santa Cruz a
couple of years ago, and these were the two places
we skipped. We're like, ah, those are tourist traps. We're
not going to those. Sure enough. They were so much fun.
I had a blast and I can't wait to bring
the kids. Anyway. I tell you that because here's what
you need to know about these new phones. So you've
got three new phones, S twenty four, S twenty four
plus S twenty four Ultra. The focus this year is

(06:41):
all about AI. So you've got various AI features, especially
when it comes to translating things. You've got Live Translate.
You can make a phone call to someone in a
different language, translates in live time. I know, it sounds
like a sci fi movie. You can chat with someone
in text messaging in a different language. It just trans
describes it and translates it instantly. Then you've got the

(07:03):
recorder functionality that will transcribe everything that you record on there.
So if you have a meeting for work, you can
just let this thing record it. It will not only
transcribe that meeting, it will also come up with a
summary of that meeting for you.

Speaker 2 (07:17):
That is really cool.

Speaker 1 (07:20):
Then they've got this new feature which I just absolutely love,
called Circle to Search. You basically press and hold the
home button on your phone and you can circle or
scribble over anything that is on your screen, whether it's text,
whether it's a photo, whether it's a video, whatever it is,
and it will search Google for that. And this is
a killer feature that I don't think is going to
come to the iPhone in quite the same way, but

(07:42):
it is coming to previous Samsungs, especially the S twenty
three and also the pixel eight Pixelate Pro. The Pixelate
Pixelate pros happening on January thirty first. The other Samsung
they said within the next six months. This is a
amazing feature. You got to check out my Instagram at
rich On Tech see what that's all about. It is

(08:02):
seriously cool. Then you've got all of these AI editing features,
in fact, I just used it to edit a photo
I tweeted because there's a sign in the background I
didn't want. And so you can do all kinds of
great stuff on these pictures with the AI editing tools.
Seriously cool. I mean, you cannot trust a picture ever. Again,
You've got someone you take a picture of someone making

(08:24):
a basket in basketball, and you can literally just press
and tap and hold on the person as they make
their shot and just bring them up so they can
like slam dunk the shot, I mean, and it fills
in the background and everything. It's really really cool. You
can resize things, you can do whatever you want. They've
got this instant slow mo feature, so if you take
a video, just press a hold on.

Speaker 2 (08:43):
It instantly slows it down.

Speaker 1 (08:45):
So again, that same person making a basket, you didn't
shoot it in slow mo.

Speaker 2 (08:48):
Now you can just slow it down.

Speaker 1 (08:49):
It uses AI to recreate the frames on that video,
and it's really really good. And by the way, yes,
a lot of this stuff is what we saw on
the Pixel eight series, but on Samsung because it's a
much higher powered phone. It is a lot faster and
it works a lot better. So yes, you can get
this stuff on the Pixel, but on the Samsung it
is definitely better and faster because the phones are just

(09:12):
more powerful. The other thing, they now seven years of
security and operating system upgrades upgrades, So if you buy
a Samsung S twenty four today in twenty twenty four,
this thing will be supported until am I getting the
math right?

Speaker 2 (09:27):
Twenty thirty one?

Speaker 1 (09:29):
What say what twenty thirty one, you don't have to
worry about a new phone. I mean you're gonna be like,
that's just wild. So seven years of security and operating
system updates. That's the same thing that Google promised for
their Pixel phones. So look, we're getting a lot better
and Apple does about five to six years on their phones.

(09:50):
So when you buy a phone today, I know it's expensive,
but you can keep it for a long time and
then you can give it to someone else and it's
still going to be secure. Prices on these things. They
did change one thing. They used to have a ten
times optical zoom on the previous model. Now it's a
five times lens, but because they made the lens better,
it still goes up to ten times optical. It's just

(10:12):
cropping the shot and it's very complicated, but the reality
is it's still going to be just fine. You could
still zoom up to one hundred times and it looks
even better than before. How much are we talking? Eight
hundred dollars entry level, one thousand dollars for the middle,
and thirteen hundred dollars for the S twenty four Ultra
Whoo start saving now. That's one hundred dollars more than
last year and one hundred dollars more than the iPhone

(10:36):
fifteen promacs. All of this is on pre order now.
If you order now, you get double storage. It's going
to be available on January thirty.

Speaker 2 (10:45):
First.

Speaker 1 (10:46):
We'll talk more about those phones later. And they tease
something a new ring, a Galaxy ring, which is kind
of like a wearable fitness ring. So that's really cool.
Oh so much fun up there in San Jose. All right,
coming up your turn Triple eight rich one O one
eight eight eight seven four to two four one zero one.
My name is rich Dumiro. You are doing something smart.

(11:08):
You are listening to rich on Tech. Welcome back to
rich on Tech. Rich Demiro here hanging out with you
at Triple eight Rich one O one eight eight eight
seven four to two four one zero one.

Speaker 2 (11:22):
Couple of things to know.

Speaker 1 (11:23):
If you want to follow along with the show notes
in real time, just go to rich on tech dot
tv slash wiki wiki. That's rich on tech dot tv
slash wiki. If I mentioned something you're like, oh wait,
what was that? Just go there.

Speaker 2 (11:38):
It will be there in real time. Uh.

Speaker 1 (11:40):
And also find me on Instagram at rich on Tech.
That's where I hang out the most. You can check
out my stories and if you want to see more
about my travels up to San Jose see some sample
pictures from the S twenty four. You can just go
to my profile page on Instagram at rich on tech
and hit the circle that says I'm guessing.

Speaker 2 (12:02):
Let me see what it says.

Speaker 1 (12:03):
I think it says Samsung S twenty four and so yep,
there it is Samsung. So there you go. Let's go
to Terry in Seal Beach. Terry, you're on with Rich.

Speaker 3 (12:13):
Hi Rich, How are you?

Speaker 2 (12:14):
I am doing fantastic? How are you?

Speaker 3 (12:16):
I'm good? I got a question, since you're in the
Los Angeles area, what is this weird stuff coming down
from the sky today?

Speaker 2 (12:24):
You know what? Look, it's called rain. Oh okay, and
it seems to happen.

Speaker 4 (12:29):
Now.

Speaker 1 (12:29):
The good news is you're in Los Angeles. Because you're
in Buffalo, it'd be snow. So you know, it's all good.

Speaker 3 (12:35):
That's why we pay the price to live here.

Speaker 2 (12:37):
Yeah, and that price is not cheap. What can I
help you with?

Speaker 3 (12:40):
Well, I'm getting ready to go out of the country
for a couple of weeks, and obviously I can't use
an e SIM on my phone. I have to actually
physically swap out SIM th each country I go to.
And I was just wondering, is zero a way even
if I'm using a foreign SIM that I can still
text and receive in sentex.

Speaker 2 (13:02):
The folks back here, is this an iPhone or a
different type of phone.

Speaker 3 (13:06):
No, it's it's a Google pixelill five A five G,
which is not you know, I heard your recommendation a
long time ago about using a SIMS. Unfortunately I can't
use anim on this phone.

Speaker 1 (13:17):
Okay, yeah, that might have been before. Is that before
the SIMS started on those Yes? Okay, all right, So
you've got so you basically have a carrier here in
the US, like a T Mobile, Verizon, whatever it is,
and you're going to pop that SIM card out and
then you're going to pop in a SIM card for
the country that you are in correct, Okay, your text

(13:38):
messages from the other SIM will not still get delivered
to that phone because they are dependent on that SIM
card and the I'm trying to think if there's a solution.
The only solution I can think of is sometimes these
carriers have an app like a Verizon Messages or a
T Mobile Digits that will deliver the messages digitally to

(14:00):
your phone, but that is carrier dependent, and I don't
know if you have the SIM card in there or
out of there, if that would still work. Like, like,
I want to be able to check my my text
messages on a different device, and it's really tricky to
be able to do that. So I think it's it's
one of those things where once that SIM card is out,
it's just that those texts are not going to come

(14:22):
through on there.

Speaker 3 (14:23):
Let me ask you this. I have a backup phone
that I take with me because I learned the hard way.
If you drop a phone on the remote island and
it cracks, you're out of luck.

Speaker 5 (14:34):
But you can.

Speaker 3 (14:35):
Still use a backup phone via Wi Fi. So I
was just wondering if I bring my backup phone with
my US domestic SIM in it will I be able
to text by a Wi Fi Oh yeah?

Speaker 2 (14:48):
Does that?

Speaker 1 (14:48):
Does that phone have Wi Fi calling on it? Oh yeah, yeah,
turn on the wife. So here's what you do. Turn
on the Wi Fi call, put the take the sim out,
put it in that phone. It will activate. You know,
usually it's pretty automatic. I could just switches over if
you If you pop the simmon there, it will activate.
Once that's activated, your old phone will have no service,
you know. Now you can use that on your trip.

(15:09):
But this old phone, this other phone, you will turn
on Wi Fi calling and then once you're over in
the other country, just make sure your roaming is off
and it as long as this carrier supports Wi Fi calling,
your text will come through and your phone calls will
come through on Wi Fi calling. Now here's the thing.
I learned this actually from a friend when I was
in Japan because I had my phone off and I

(15:32):
was like, oh, yeah, I've got my I don't want
to use my US carrier. He's like, dude, He's like,
why don't you just turn on your Wi Fi calling.
I said, well, text messages won't come through. He goes, yeah,
they will, And sure enough, they came through as soon
as I activated that Wi Fi calling on that but
kept the roaming off. So I want to report back though, Terry,
when you get back. You got it all right, good luck,
have fun. And it sounds like a nice place you're

(15:53):
going to.

Speaker 3 (15:53):
If it's a it's called Fiji.

Speaker 2 (15:55):
Oh okay, well, enjoy Fiji.

Speaker 3 (15:57):
It's actually even warmer than southern California right now.

Speaker 1 (16:00):
I've had water from there and it's it's pretty tasty,
so I imagine the whole island is even better. Thanks
for the call today, triple eight rich one O one

Speaker 2 (16:12):
You know, the Fiji water is so good.

Speaker 1 (16:14):
Even my kids, My kids are nine to twelve, and
even they know the quality of Fiji water. When they're
in the store and I'm like, look, you can pick
out any water bottle you want, They're like, Dad, we
want Fiji. I'm like, what kind of kids am I
raising that they're drinking Fiji water. When I was a kid,
I drank out of the hose right and it was
cold and delicious, And you know what Fiji water is

(16:35):
very is very similar.

Speaker 2 (16:36):
I guess.

Speaker 1 (16:38):
You know you find things at cs. I'm gonna give
you a recommendation of a product that I really found
there and I've been using ever since. It's called the
Gator Grip. This thing is so simple, it's so easy.
It's literally a almost like a clothes pin for your phone,
and it has a very simple functionality. You put this
thing on your phone and you can now prop up

(16:58):
your phone so you can watch videos on it. It's
like fifteen bucks rich on Tech dot tv slash Shop
if you want the link to that. I love when
I find little things like this did.

Speaker 2 (17:09):
I actually use?

Speaker 1 (17:10):
All right, coming up, we are going to talk to
Ray Wong about Yes twenty four from Samsung.

Speaker 2 (17:17):
You're listening to rich on Tech. Welcome back to rich
on Tech.

Speaker 1 (17:22):
Rich DeMuro here hanging out with you talking technology at
Triple eight Rich one oh one. We are on location
in San Jose, California, where Samsung held their Galaxy Unpacked event.
This is where they unveiled the S twenty four lineup
in the audience along with myself, Ray Wong, tech reviewer
at Inverse dot com.

Speaker 2 (17:43):
Ray, thanks so much for joining me.

Speaker 6 (17:45):
Thanks for having me Rich.

Speaker 1 (17:46):
All right, so you've been following Samsung for a long time.
You know we've got these new phones. This was all
about AI. Is that a buzzword or is it actually.

Speaker 2 (17:57):
Happening on these devices?

Speaker 4 (17:58):
It's the biggest buzzword, not just on Samsling devices but
across consumer tech. And honestly, I think the features are
very useful and compelling this year.

Speaker 1 (18:08):
So first off, the event, what did you think of
the actual event?

Speaker 2 (18:12):
It was at the SAP Center in San Jose.

Speaker 1 (18:14):
They bring in people from all over the world, but
it was just focused on the phones, with one little tease.

Speaker 2 (18:20):
For a new wearable ring.

Speaker 7 (18:22):
Yeah.

Speaker 4 (18:22):
Usually Samsung's past Unpacked events are full of theatrics, and
you know their spectacles, and you come here for the
kind of like big showy kind of tricks.

Speaker 6 (18:33):
But honestly, this year.

Speaker 4 (18:34):
It it did seem like a little subdued, a little
more tame, got Mister Beast kind of showing up virtually,
and then Pokemone showed up in person.

Speaker 6 (18:43):
So I guess those are two of their spot guests.

Speaker 1 (18:48):
Now, these phones live translate a lot of translation features,
so this live translate feature, They've got this interpreter feature
where you can talk to someone and kind of see
things on screen for each language. And then with text messages,
they've got chat assist, which translates your text messages into
a bunch of different languages.

Speaker 2 (19:07):
So with this phone, you.

Speaker 1 (19:08):
Can almost communicate with someone else speaking a different language
without knowing that language correct.

Speaker 4 (19:15):
Basically, somebody calls you, and if they're speaking a different language,
you can select their language and you can speak back,
and it'll automatically translate your voice into another language and
vice versa. Apparently also works on a PAYFA or a landline.
From what they said, I tried the feature out yesterday.
It seems pretty pretty cool, pretty useful. Probably useful for

(19:37):
like if you're calling a restaurant and they're speaking a
different language, or you're in a different country you're traveling.
Like I said earlier, I think there's a lot of
there's a lot of utility and the Galaxy Ai features.
A lot of past sam sum features have been like
pretty gimmicky. They'll have to like throw everything at the
wall and hope something sticks. It's usually a feature that
you tried once and then never remember that exists again.

(19:58):
With these Galaxy Ai features, Samsung has somehow like become
more thoughtful. There are features that I think a lot
of users will actually use on the daily And I
actually found myself saying, Wow, that's actually pretty cool, like
over and over after every single one of my like
AI demos.

Speaker 1 (20:15):
A couple other features, this voice to text, so this
is the future that's been on the Pixel. I find
it very handy as a journalist to be able to
just transcribe anything that I'm hearing. So now that that's
coming to Samsung, do you think people will find use
in that the average person that's not a journalist.

Speaker 6 (20:30):
One hundred percent?

Speaker 4 (20:31):
You know, as a journalist myself, I use that recorder
app on Pixel all the time. It's great for transcribing
like long interviews. Pixel phones are pretty limited in terms
of like sales, and I think that's just just having
this feature on a device that is sold in more
in more numbers is going to expand the utility of it.

Speaker 6 (20:53):
Honestly, I think that Samsung actually goes.

Speaker 2 (20:56):
A little further.

Speaker 4 (20:57):
There's a way to translate the trend inscriptions after the fact,
so they kind of go above Google a little bit,
and I think I'm gonna be very excited to try
that out, especially when I'm interviewing people.

Speaker 6 (21:09):
We speak in foreign languages all right.

Speaker 8 (21:11):
Now.

Speaker 1 (21:11):
One of the biggest features is this circle to search,
which I think this is pretty incredible. I think this
is really probably one of the best uses of Google
I've ever seen. And we've had lens in the past,
but this is a feature that allows you to search
anything on your screen, or just circle anything on your
screen or scribble on it and it will search Google
for that. Tell me about your thoughts on this feature

(21:34):
and trying it out.

Speaker 6 (21:35):
Like I said, this is going to be a feature.

Speaker 4 (21:37):
I think everyone's going to find some kind of utility
out of basically you just find an image, find some texts,
find a video. You have to pause a video for
but then you basically hold down the home button and
then you circle the item and then it a little
car pops up from the bottom and it shows you
what it's discovered.

Speaker 6 (21:55):
I tried out on a pair of sneakers.

Speaker 4 (21:56):
That I have yesterday and it was able to find
my limited edition Nike's.

Speaker 6 (22:01):
Was genuinely impressed.

Speaker 4 (22:03):
It is easy to use, it was fast, and I
think it's gonna give a boost to like shopping. People
are gonna find things in sid of like let's say videos,
and then just just have a quick link.

Speaker 2 (22:16):
To buy it.

Speaker 1 (22:17):
Also, this is a big differentiator between iPhone and Android, Like,
this is a feature that you can only get on Android.
I think it's only going to be available to be
done on Android. The way it's kind of, you know,
taking over the whole screen. So do you think that
will get people interested in Android?

Speaker 6 (22:33):
Man, that's a tough question.

Speaker 4 (22:35):
I think there's just so much stickiness to iPhone and iOS.
You know, there's so many great Google apps out there
on Android. But people who buy and use iPhones, they're
willing to like kind of like work around that and
open apps, you know, do a couple of more extra taps.
So I don't think iPhone switchers or I don't think
iPhone users will switch to Android just because of this

(22:57):
singular feature unless you're like searching.

Speaker 6 (22:59):
A lot all day all the time.

Speaker 4 (23:01):
But I think it will make Android a more compellent,
more compelling platform.

Speaker 1 (23:05):
The AI features on this it's a lot of the
stuff that we've seen on the Pixel with regards to
photo editing. So you can delete items, you can regenerate backgrounds,
you can make items bigger in your photos. Everything gets
this special AI water mark, which I thought was interesting too.
So what do you make of these AI photo editing features?

Speaker 4 (23:26):
There's some that are pretty practical, some that are pretty gimmicky.
I think the object eraser and like the that kind
of like magic eraser like features a little bit gimmicky.
I don't really like tampering with my images too much,
Like I have no intention of like really like lifting
a person that's flying in the air and like moving
them like a little bit higher in the photo, or
like adding and generating some kind of fil for like

(23:48):
you know, a background or a foreground. I think the
the features that I'm most excited for are like when
it pertains to the camera or like instance, low mo
where you can turn a regular video into a slow
motion video by adding by using AI to like add
extra frames. It's super smooth, it looks really great. I
think that one's really cool. And the ones that are

(24:13):
the features are the AI features are a little less sexy, honestly,
I think will connect more with users. Features like being
able to remove a reflection, remove a shadow that's maybe
like cast over your face, Like we've all held selfie,
we've all held our phones in front of like the sun,
and you know, you get that shadow on your face,
and just being able to automatically remove that shadow off

(24:35):
your face is.

Speaker 6 (24:36):
Like pretty cool.

Speaker 4 (24:37):
It's easy to see these features in a demo and think, oh, yeah,
it works.

Speaker 6 (24:41):
Of course it works right like it's in a controlled environment.

Speaker 4 (24:44):
But being able to actually try it out myself with
my own like pictures and see that it works really well,
that really like surprised me.

Speaker 2 (24:52):
The ring.

Speaker 1 (24:53):
They had a big surprise at the end where they
mentioned this Galaxy ring.

Speaker 2 (24:56):
It's a wearable. It looks like the Aura ring.

Speaker 1 (24:59):
No details though, So do you think we have room
for another wearable? Do you think this is something that
people are looking to put on their finger.

Speaker 4 (25:07):
Well, Rich, I'm wearing an Uher ring right now, and
I've been wearing one for many years before this, before
it even existed, I wore another one. There's definitely room
for more wearables.

Speaker 9 (25:17):
You know.

Speaker 4 (25:18):
I'm not wearing an Apple watch right now or any
kind of smart watch, mainly because I like wearing a regular,
classic mechanical watch.

Speaker 6 (25:26):
But I also don't want to.

Speaker 4 (25:27):
Lose that functionality being able to track my heart rate,
you know, get like stress level tracking, sleep tracking. As
somebody who's been wearing a smart ring for like many years,
like I want to say, like four or five years,
It's like a big finally for Samsung. I'm surprised it
took them so long to like as Againta's category.

Speaker 1 (25:43):
Any other takeaways from this experience at Samsung Galaxy Unpacked
twenty twenty four.

Speaker 4 (25:48):
Yeah, I think this is the beginning of a new
trend for smartphones. You know, we've kind of peaked, you know,
phones have kind of peaked in terms of like hardware design,
in terms of like software design, and AI is kind
of like new way to kind.

Speaker 6 (26:01):
Of give it a second act.

Speaker 4 (26:03):
I was a little skeptical about it when Google announced
the as system with bard features and AI features of
their own on the Pixel eight series, But I think
I'm more convinced now now that Samsung has done it.
They've done it in a very thoughtful way, a very
functional and very practical way. Even even a company like
Apple is gonna have to launch your own like generative

(26:25):
AI features on the iPhone sooner or later because you
can only rely on hardware for so long. I expect
to see a lot of AI features roll out into
every phone basically in the next twelve months and beyond all.

Speaker 1 (26:37):
Right, Ray Wang, tech reviewer at Inverse dot com.

Speaker 2 (26:40):
How can folks follow you online.

Speaker 6 (26:41):
You can find me on x dot com.

Speaker 4 (26:43):
I'm at ray WANGI ri yw n g Y and
if you want to follow me on Instagram, it's sour Lemons.

Speaker 2 (26:48):
All right, thanks so much for joining me today.

Speaker 6 (26:49):
All right, thank you for having me.

Speaker 1 (26:50):
All Right, more rich on Tech coming your way. Give
me a call if you have a question about technology.
Triple eight rich one O one eight eight eight seven
four to two four one zero one. Welcome back to
rich on Tech. Rich Demiro here hanging out with you
talking technology. Not sure if you're listening or if you've

(27:11):
noticed a theme. If you're listening live on the radio,
we're doing an all nineties theme today, some of my
favorite nineties songs. It all stems from my peloton ride.

Speaker 2 (27:21):
This morning.

Speaker 1 (27:21):
I took a nineties ride and I was like, wow,
I forgot this music existed and I really like it.

Speaker 2 (27:26):
And so there you go. I hope you enjoy it.

Speaker 1 (27:29):
Triple eight rich one on one is the phone number
And just to put a cap on this whole Samsung stuff,
the AI features that I was talking about will come
to older devices. So if you have this is my advice.
If you have a Samsung Galaxy S twenty two or earlier,

(27:52):
this S twenty four model is a great update. If
you have an S twenty three, you don't really need
to upgrade. The AI feature will come to your phone
in the first half of twenty twenty four. S twenty three,
S twenty three plus S twenty three Ultra, S twenty
three f E, the Galaxy Z Fold five, the Z
Flip five, and the Galaxy Tab S nine series are

(28:14):
all getting the Galaxy AI features in the first half
of twenty twenty four. It's also coming the circle to
search feature I was talking about that I love. That's
coming to the Pixel eight Pixel eight Pro as well
on January thirty first, and I'm assuming other phones later.
Let's go to Shar in the Colorado Springs Shar you're

(28:37):
on with rich Heller.

Speaker 10 (28:38):
Rich My first of all, I apologize that my thought
is I'm probably not going to be giving you the
information in the exact order that you need, but I
will certainly do my best here. This is what has transpired.
I had an old Apple iPhone and I subsequently purchased

(29:00):
Apple iPhone fourteen pro right, and I was going through
a provider Total by Verizon, and I contacted their customer
service number and you know, asked that they switched the
number that I had associated with the old phone to

(29:20):
the new phone. Now, mind you, the old phone had
a physical sim. The new phone has an e sim.
So anyway, the individual claimed that they had transferred the number. Well,
come to find out that that service I guess ended

(29:40):
on my old phone, like any a day or so
after that. So anyway, the person told me, well, the
new number should be activated on the new phone, you know,
just activate the service on the new phone and you'll
be good to go. Well, I tried that and it
didn't work. And so subsequently what ended up happening was

(30:06):
I no longer had a phone number associated with the
old phone, didn't have service with the old phone, and
now with the new phone there was I had activated
service there, but it has not been associated with that phone.

Speaker 2 (30:24):
Okay, so how can I help? What's what's the problem?

Speaker 10 (30:26):
So my question is what do I need to do
in order to activate service on that phone when I've
already purchased the service.

Speaker 1 (30:38):
So you don't have a phone at this point, you
don't have a phone number on this phone?

Speaker 10 (30:43):
Correct? They told me that they had transferred the old
phone number to the new phone, and that hasn't happened
because they had been telling me, well, send us a
text message to verify. Well, I can, because it doesn't
have service.

Speaker 2 (31:00):
Okay.

Speaker 1 (31:00):
So the new phones you've got, You've got both phones
in your possession, and the new phone does not have service,
and neither does the old phone.

Speaker 10 (31:07):
Correct.

Speaker 1 (31:07):
Okay, So this number, this is what's called porting, and
this number is stuck in like you know, fantasy land,
somewhere out there. It's in the clouds right now? Is
it the same phone number that you're trying to get?

Speaker 2 (31:18):
Okay? So what you need to do? And you're sure?

Speaker 1 (31:21):
Yeah, it's a iPhone, of course it works with this.
So how many people have you talked to at total
by Verizon?

Speaker 10 (31:28):
Oh? I probably spoke about fifteen different people.

Speaker 2 (31:30):
Oh, Mike, fifteen different people.

Speaker 10 (31:32):
It's insane.

Speaker 2 (31:33):
Well, that is insane. Okay.

Speaker 1 (31:34):
So I will tell you when I had this issue
and my phone went dead and I was freaking out
because my phone number was in La La land somewhere
stuck between two phones. The person literally was going around
in circles asking me for all this information, this and
that and none of it worked right. And I kept
calling back until I got someone that literally did this

(31:55):
process in thirty seconds. They knew what they were doing
and it worked properly. Okay, I think you either need
to escalate this to the next person. I know Total
by Verizon is sort of a prepaid system. Can you
go into a Verizon store with that service to help
to get customer service or know?

Speaker 2 (32:13):
Is this all online?

Speaker 10 (32:15):
Well my thought is I think I'm going to be
forced to do that. I mean, I contacted Verizon business.

Speaker 1 (32:22):
No, they wouldn't they wouldn't do it. It's this Total. Yeah,
Total by Verizon is a prepaid service. Usually when you
go with a prepaid or Envy and oh, you know,
you're definitely you should be getting the quality of service
you expect.

Speaker 2 (32:35):
Sometimes that doesn't happen.

Speaker 1 (32:36):
So Charp number one, I want you to stay on
hold and give your number to UH to Kim and
I will I know people at at Total and I
will see if I can get some help on the
back end here. I appreciate it because this shouldn't be happening.
You know, this is I love when people save money.
And clearly you've made a decision that you can use
this service and it's good for it fits you and

(32:58):
it works exactly. But you shouldn't have to be stranded
without a phone number for so long. So okay, what
I think you should do is, when you get off
the phone with me, call Total one more time, and
you have to be very clear about your question to
the customer service agent number one, say I'd like to
get this escalated to a supervisor. And you say, I

(33:21):
tried transferring my phone my phone number from one phone
to the other, and it has not arrived on my
new phone. I need someone to go in and make
sure that this is all properly provisioned so that my
phone gets the number on it.

Speaker 2 (33:35):
And that's all you do.

Speaker 1 (33:36):
You're doing a You're not even porting the number really,
because are you going from total to Total?

Speaker 10 (33:42):
Yes?

Speaker 1 (33:43):
Yeah, so you're just literally switching devices. So say I
switch devices and my new device the phone number has
not showed up on there yet, and you say, I
just need to get this phone number activated on the
new device. You basically give them the e SIM there's
like a code on the phone.

Speaker 10 (33:58):
And that's the other what they keep asking me for.
An I M the yes yes, and the I am
there isn't an I M the I there is associated
with the thought there is.

Speaker 2 (34:12):
It's the I M I two.

Speaker 1 (34:14):
Okay. So the two things you need to give them
are the IME I two and perhaps the E I D.
Those are the two pieces of information if you give
them the regular I AM I that is for you said,
this is an iPhone fourteen correct pro pro And I'm
trying to remember if they went on SIM with a
fourteen I can't it is.

Speaker 2 (34:34):
It is okay.

Speaker 10 (34:35):
When I spoke to the individual's business with Verizon, he
said that it was SIM period.

Speaker 1 (34:42):
Okay, So iPhone fourteen pro only has an SIM, So
just give them the uh either I am I should
actually work with this one. But but give them the
I M E I two. That's the one that is
the is the dedicated SIM and that should work. So
uh bashar, I'm gonna put you on hold, give Kim
your info and phone number, and I will see what
I can do. But I want to follow up on

(35:03):
this and make sure because this should not be happening.

Speaker 10 (35:05):
I appreciate that. I mean, it's been exasperating. And then
that's the other thing they would tell me one moment
we are going to escalate this to a supervisor, and
then they would keep me on the line for fifteen
twenty minutes and then tell me we're going to escalate
it to corporate.

Speaker 1 (35:21):
And I knew it was no and this this isn't Look,
this is not an escalation. It's activating a phone. It's simple.
It takes literally thirty seconds when it works. So clearly
someone needs to train these people to understand what you're
trying to do. But the words I'm telling you, you're
just switching devices. It's just a device swap and you're

(35:41):
going from a physical sim to an e SIM. Very
very simple procedure. It should not be a problem. Thanks
for the call sharer in Colorado Springs eighty eight Rich
one O one eight eight eight seven four to two,
four to one zero one. Speaking of Verizon, they're raising prices.
I'll tell you about that and the Apple Vision pro
coming up. Welcome back to Rich on Tech. Rich DeMuro

(36:03):
here hanging out with you, talking technology. This is the
show where I talk about the tech stuff I think
you should know about. It's also the place where I
answer your tech questions. Once again. My name is Rich DeMuro.
You can find me on social media. I am at
rich on tech. You can find me on x formerly, Twitter, Instagram,
and of course Facebook.

Speaker 2 (36:24):
Facebook. We've got a.

Speaker 1 (36:26):
Lively community on there. Let's see about eight hundred and
sixty thousand of you dealing with my sometimes just silly stuff.
Like last night, I'm complaining I couldn't find anything to
watch on all the streaming apps I had, and I
got frustrated, so I said, life was so much easier
with a list of DVR recordings. Hopping between a dozen

(36:48):
different streaming apps searching for something to watch is really
getting old. Yeah, I mean I subscribe to all these apps,
and we sit there, we order the pizza, We're sitting
in front of the TV. We got everything ready to go,
and we can't find something to watch. We start a
movie fifteen minutes and we're like.

Speaker 2 (37:03):
Where's this going? You got to stop it?

Speaker 1 (37:05):
And then we went to another movie and then we
fall asleep. So that's how it works in the DeMuro household.
Let's go to Gina. Gina in Venice. You're on with Rich.

Speaker 10 (37:17):
Hi, good afternoon, Rich. Hello, Hey, all I can think.

Speaker 7 (37:22):
About is that song?

Speaker 10 (37:24):
Do you know?

Speaker 7 (37:24):
Do you know the way to Sam Jose?

Speaker 1 (37:28):
When I talk about San Jose. Yes, I don't know
that song, but I will listen to it by Dion Warwick. Okay,
do you know the way to San Jose? All right,
I love it nineteen sixty eight. I'll ask Bobo if
he can find it on our system. The restaurants to
go to by the way and San Jose is called
Original Jo's.

Speaker 2 (37:48):
And I yeah, it was great. I had a great
time there. All right. What can I help you with, Gina.

Speaker 7 (37:54):
So I'm wondering. I'm an Apple person, I have across
the the all platforms, and I'm wondering if there's a
way to think applications that I have like to sink
Gmail across all applications. So when I I've read it
a message or email and on my iPhone and delete it,

(38:18):
it's all also deleted on my Mac or my.

Speaker 11 (38:23):
iPad or whatever.

Speaker 2 (38:26):
Yes. Yes, So there's a couple of ways you can
do this.

Speaker 1 (38:29):
If you download, like specifically for Gmail, if you download
the Gmail app, you can install that on your various devices.
And if you delete a message on one device, whether
it's the web, whether it's the iPhone, whether it's the iPad,
it will delete on all the other devices as well.
If you're using the Apple Mail app, as long as
you set up the email using kind of like their flow,

(38:52):
which if you haven't done this in a while, like
if you set it up a long time ago, you
might have. You might have set it up as what's
called pop three. And if you're setting up as pop three,
that means that the email is kind of downloaded to
your device and everything happens locally.

Speaker 2 (39:07):
So you want to set it up as what's.

Speaker 1 (39:08):
Called imap im ap, and when you make a change there,
it is reflected on the server, which means it'll be
reflected anywhere else. So if it's not deleting, like let's
say you've got the mail app on your phone, you
delete an email from Gmail and it doesn't delete, then
that means I would go in. I would delete my
entire email account from the mail app and set it

(39:28):
up fresh, and your email will be safe because it's
it's going to be on the server from Gmail. Yes, yeah,
I think the Gmail app is the easiest way to go.
That's what I use because it does work across everything
perfect and I.

Speaker 7 (39:41):
Learned stuff And I have one te quick question famous
last words on this show, Gina, I know when you
click the box trust this device, yes, does it?

Speaker 2 (39:59):
Yes?

Speaker 1 (40:00):
You should only click that box when you are attaching
the device a trust the device to your computer or like,
if you see that message when you are plugging into
like an outlet at the airport, run as far as
you can, because that is why they put that there.
That is only for your phone to your computer, and
that is because it means that you can transfer data

(40:21):
between those two things. If you see that message anywhere else,
if you're at a library, public computer, you do not
want to do that. You don't want to trust that device.
Your device can still charge off of that computer or
that outlet, but it will not send data. So trust
this device is Take that very seriously when you see it.
That's there for a reason.

Speaker 7 (40:41):
All right, Thank you so much. Rit I really appreciate
your program and all the information you provide.

Speaker 1 (40:47):
Well, Gina, I appreciate you listening. You are the best
part of the show. Thanks so much. Debobo, do you
find the song? We can't find the song? Okay, well
we're going to have to let's go to Let's go
to Okay, yeah, fine on YouTube.

Speaker 2 (41:00):
That's fine.

Speaker 1 (41:01):
Let's go to John and Temecula. John, you're on with Rich, Hey.

Speaker 12 (41:04):
Rich, question, I just purchased a Samsung A fifteen to
five G. Okay, I know it's ain song. We wife
and I both just use phones, you know, from basic
phone texting whatever.

Speaker 1 (41:18):
Sure the A is there is there sort of budget
series phones that are typically at a lower price.

Speaker 12 (41:24):
Yeah, definitely. And we had the A thirty two to
five g's prior.

Speaker 1 (41:29):
Yeah, which is a great phone. That's the A lineup
is great. This is I think this is actually like
the world's top selling phone. But okay, keep going.

Speaker 11 (41:35):
Yeah.

Speaker 12 (41:36):
So so anyways, we live in a remote area and
we are service provider's T Mobile, and we've been using
for about seven years the T Mobile four G cell.

Speaker 2 (41:49):
Spot Okay, right, the like the in house thing.

Speaker 9 (41:53):
Yes, okay, So, and we.

Speaker 12 (41:55):
Had the I've had the LG phones, we had A
twelve phones, and now this is the first phone that
won't connect to that cell spot. Okay, We've I've been
on the phone for at least a couple hours with
T Mobile people and they couldn't help me. So I'm

(42:16):
kind of just thinking I'm going to be stuck with
Wi Fi calling.

Speaker 1 (42:20):
I was gonna say, so, so it sounds so okay,
So you don't have any T Mobile service at all
at the house.

Speaker 2 (42:27):
Correct, zero, even with the old phones.

Speaker 12 (42:30):
Correct.

Speaker 1 (42:30):
Okay, But you were using this, uh, this range extender
that you plug into your Internet and it puts out
a signal that a four G signal that the phone
recognizes and then uses that to make calls.

Speaker 12 (42:41):
Yeah, basically anybody that walks in the house. Oh yeah,
the mobile will now have service.

Speaker 2 (42:47):
Okay. And this phone, so does this phone not have
four G service at all? Support four G?

Speaker 12 (42:53):
I don't know. That's a good question.

Speaker 2 (42:55):
Okay.

Speaker 1 (42:55):
So usually in the settings, if you go into the
settings on your phone, I want you to try something.
Go into settings on your phone and under connections it'll say,
let's see mobile networks, and you can my on my
phone it says allow five G service and allow two
G service. So if I turn off allow five G service,

(43:18):
see if your phone defaults to four G.

Speaker 2 (43:21):
So mine just went back down to four G.

Speaker 12 (43:24):
Okay, So go into connections, you said.

Speaker 1 (43:26):
Yeah, So it's settings connections and then mobile networks and
you see where it says allow five G service.

Speaker 2 (43:35):
There, yeah, turn that off. Okay, and now does your
phone show lt E up at the top.

Speaker 12 (43:40):
No, it says allowed two G.

Speaker 2 (43:43):
Okay, leave that on. Okay, but just turn off the
five G one I did, and does it come up
lt E No? Okay?

Speaker 1 (43:49):
Interesting, So I wonder if this phone I find it
hard to believe this phone would not have a four
G antenna inside. You might want to give it a
second to see if it picks up that signal.

Speaker 12 (43:59):
So what what has happened with this phone? Which is
kind of crazy? If I restart the phone, excuse me,
it'll connect with the cell spot for maybe at the
most it's been like seven or eight minutes, okay, and
then it disconnects.

Speaker 2 (44:16):
Okay.

Speaker 1 (44:16):
Well, this phone does support four G, so it could
be okay. Well, the bottom line is, John, honestly, the
world has moved to Wi Fi calling, so I see
no reason. If you can turn on Wi Fi calling
on this phone and it works in your house, you're
going to get your phone calls and you're gonna get
your messages the same way. Now for other people that
come in, if their phone still work with this little

(44:38):
you know, mobile extender that you have, that's fine. But
I think the bottom line is that a this phone
should work because I'm looking at the specs and it
does have four G service, so it should work with
that extender. Sometimes you have to register the phone with
the extender for it to work. Since you're telling me
other people have been able to come into your house
and use it, that's interesting because typically you have to

(45:02):
register the phones with this extender for it to work,
as far as I've experienced in the past. But I
think if you're fine with the Wi Fi calling and
it works, toggle that on. You'll be fine. Everything's going
to work pretty much the same. Make sure that you
set your nine to one one address in the settings
when you set up the Wi Fi calling, and this
phone should perform pretty similar to the way it would

(45:24):
with the extender, if not better, as long as you
have a good signal. But there really shouldn't be any
reason why this phone doesn't work with this extender, unless
you know, everything is just sort of out of date
with this extender and it's just not recognizing it on
the new phone. But I would just use Wi Fi calling, John,
and when you're out of the house, your phone should
work as it typically would on that T Mobile network.

(45:45):
Thanks for the call today out there in Temecula. Verizon
I mentioned they are raising prices on some older unlimited plans.
Verizon is increasing prices by four dollars a month per
line on older plans starting March first. The plans five
G Get More, five G Play More, five G Do More,

(46:07):
and five G Start. So what do they want you
to do? They want you to go to the new
unlimited plans Unlimited Plus, Unlimited, Welcome Ultimate Unlimited. Pricing for
the new plans is not changing. But again, if you
see this on your bill, which you will see starting
March first, that's what it's all about. It's because you're

(46:28):
on an older unlimited plan. I would personally do the math,
see how much your old plan is, see how much
the new unlimited plans are, and switch if the math
does not work out. This was reported by c Net. Again,
Verizon increasing pricing plans by four dollars a month on
some older unlimited plans starting on March first. If you

(46:49):
have a five G Get More, five G Play More,
five G Do More, and five G Start, you might
see this increase. You'll probably get an email from Verizon
explaining that you're getting this new increase. All right, coming up,
I'm gonna talk about the uh Apple Vision pro.

Speaker 2 (47:06):
I'm gonna give you my experience.

Speaker 1 (47:08):
I put this thing on last week and it's quite incredible.
It's also quite expensive. I will explain what you need
to know about the new headset from Apple eighty eight
rich one on one eight eight eight seven four to
two four one zero one.

Speaker 2 (47:23):
This is rich on Tech.

Speaker 1 (47:26):
Welcome back to rich on Tech. Wow, this song was
way ahead of its time. Now they're driving Uber and
delivering door Dash the actors. You know, it used to
be when you came to LA you got a job

(47:47):
as like you know, valet waiter. Now you can just
do everything on your own time. It's actually quite incredible.
Uh do you know the Way to San Jose by
Dion Warwick?

Speaker 2 (47:56):
All right, Kim.

Speaker 1 (47:58):
You know when Kim gets fired up is when she
says to me, like, hey, rich, how the heck did
you not know that song?

Speaker 2 (48:04):
And I said, I don't know.

Speaker 1 (48:06):
You know, there's things that have evaded me in this lifetime,
but now I know, and I can't wait to listen
to that again.

Speaker 2 (48:12):
You're listening to rich on Tech.

Speaker 1 (48:13):
My name is rich DeMuro eighty to eight rich one
on one eighty eight seven four to two four one
zero one. I want to get into the Apple Vision
pro but I got my main man, Micah here from Maine.
You got a suggestion on how to get text messages
in Fiji.

Speaker 13 (48:29):
Yes, I do three or four of them actually, oh mydad.
One is Yeah, there are a number of different ways.
If you're a T Mobile or a Google Fi customer,
you get text messages internationally at no additional charge. So
that's a very simple way to do it. If you're
not with those two companies, if you have a Google
Voice phone number, you can get text messages, send and

(48:50):
receive through your Gmail account and that makes it very
easy and you just need to have data that way.
You also get data with Google Fi and T Mobile,
so you have the data automatically, and if you want
to make phone calls, you know, as a travel writer
and a travel podcaster, I have an UMA landline at
home specifically so that I can put the UMA app
on my phone and use data to send and make

(49:12):
and receive phone calls from the USA at no additional
charge to my regular landline phone number.

Speaker 1 (49:18):
Well, it's certainly gotten easier. Sure sounds that way. Thanks
for the suggestions, Micah that you know, look, there's so
many ways of doing this. I think that at the
end of the day, you either have to be set
up in advance with some of those things. I think personally,
Google Voice has been just incredible, Like I've had my
Google Voice number forever because of these reasons. And I
know people that travel a lot love Google Fi because

(49:41):
you basically get service everywhere. It's very inexpensive, it's very flexible.
And also T Mobile is very good with the international
add ons with their plan or I shouldn't even say
add on a lot of times, it's just included in there.
But I will say in general, international travel has gotten
a lot easier, a lot better. And again for most
of the modern phones, if you have e SIM, you've

(50:04):
got that dual SIM card situation on most of the
modern phones. The caller originally did not have the dual
SIM and that's what made it very tricky. But he
had an extra phone, so makes it kind of easy.
Thanks a lot, Micah in main there. All right, let's
talk about the Apple Vision pro. So I had the
opportunity to try this on. This is Apple's thirty five

(50:24):
hundred dollars augmented reality headset. And so first thing I do,
I get into this thing, they scan my face with
an iPhone app and that helps them understand the size
of the light seal, and that helps keep the light out. Now,
when I put this thing on, I actually had a
lot of light bleeding through, and so that actually did
not work very well. But the first time I tried

(50:47):
it on, it was very There's not a lot of
light coming in. So the other thing is the Okay,
so I get in there and they immediately start showing me.
You put this thing on, and you see the room
that you're in. I was like in a living room
that they set up at the Apple headquarters, and immediately
it looked like I was just looking at the living
room I was in. But of course they trick you

(51:09):
and it starts writing in three D the word hello,
floating in the middle of your eyesight, and that was
really cool, And that's like kind of your like OMG
moment with this thing. You're like, this is really cool
because I just thought I was sitting in the room
I was in and looking through glasses. No, I'm looking
through a camera that is showing me the room. And
then you start to kind of move around and all

(51:30):
you use with this headset is your fingers and your eyes,
so you literally look with your eyes where you want
to select on the screen, and then just tap your
fingers together, pinch your fingers together, and that selects it.
So that alone is just such a breakthrough with this
intuitive gesture that you use to browse this thing. And
when I'm talking, it's like Minority Report. It really is,

(51:52):
because you just move things around, like if you want
to take the window, you kind of pinch the edge,
you make it bigger, you make it smaller, you kind
of grab the window, move it over to your side
of view. You can have a bunch of windows open.
You can look around and see those windows just floating
in mid air. It is quite incredible. Then we tried
out some movie apps, so we looked at first we

(52:12):
looked at some pictures and videos in spatial video, which
Apple doesn't call it three D, but it's really just
three D. They call it spatial because you remember three D
TV's bombed. But looking at pictures and videos in three
D is just quite incredible. So you can take pictures
and videos on your iPhone in three D and then
look at them inside this environment.

Speaker 2 (52:33):
Really really cool.

Speaker 1 (52:34):
How often are you gonna do that, I don't know,
but it's still pretty cool to have it I watched
Super Mario World in three D.

Speaker 2 (52:40):
It was great.

Speaker 1 (52:41):
I mean, it's like being in an Imax theater in
your living room because it's just an enormous screen in
front of you. You can make it as big as you
want or as small as you want. Let's see what
else do we do?

Speaker 2 (52:53):
Oh?

Speaker 1 (52:53):
Then I took a part a F one car in
front of me. So they have this giant F one
car in three D. I can move it around, I
can zoom in, I can pop the wheel off, I
can pop all the parts off.

Speaker 2 (53:05):
So I just.

Speaker 1 (53:05):
Imagined that this could be really useful for teaching as well. Again,
thirty five hundred dollars for this. It is incredible, but
it is very very expensive. Pre orders are open now.
It is in stores February second. Coming up Joanna Stern
from The Wall Street Journal and I will talk about
our experiences inside the Vision Pro.

Speaker 2 (53:26):
Welcome back to rich On Tech.

Speaker 1 (53:28):
Rich DeMuro here hanging out with you, talking technology at
triple eight Rich one oh one. That's eighty eight seven
four to two four one zero one.

Speaker 2 (53:37):
The big news this week.

Speaker 1 (53:38):
Apple Vision Pro is available for pre order if you
can still get one. Joining me now is Joanna Stern,
personal tech columnist at the Wall Street Journal.

Speaker 2 (53:47):
Thanks for joining me, Joyna, Thanks for having me Rich.

Speaker 1 (53:51):
Okay, so you got you went hands on with this
thing four times, or I should say head on with
this four times.

Speaker 14 (53:58):
Heads on, heads on with the face computer four times.

Speaker 2 (54:02):
And what do you make of this?

Speaker 1 (54:04):
I mean, it's an augmented reality, virtual reality headset. Apple
obviously doesn't call it that. They called a spatial computer.
But what do you make of this thing?

Speaker 2 (54:13):
In general?

Speaker 14 (54:14):
Yeah, every time I put this on, I really have
two reactions. One, this is the best headset I've ever used.
The image quality, the way you navigate this with just
your hands, no clunky controllers like we've had with the Oculus.
It just feels natural, similar to when we first got
that iPhone and it moved away from the clunky smartphones

(54:38):
and they had stylustes and it wasn't really that natural
to interact with those, And so now feels like Apple's
doing the same thing with the headset. So that's part
one of the impression. Part two of the impression is
you're wearing a computer on your face and it feels
like that right now. You almost can start to see

(55:00):
the future of this device. When you put it on
that it's going to get smaller and the battery pack
is going to disappear, and it is going to feel
more like glasses. You just don't know. We just all
don't know when that's going to happen. And right now,
as I'm just saying, it's a face computer, You're putting
a computer on your face. And yes, it's cool, but

(55:21):
it's also big.

Speaker 1 (55:24):
It seems to be quite popular at thirty five hundred
dollars plus accessories. As I'm scrolling through my social media,
I'm seeing a lot of people have ordered this. They're
eagerly anticipating it. Is that just par for the course
with any new gadget?

Speaker 14 (55:40):
I think the big question is who are those people
on social media?

Speaker 9 (55:43):
Right?

Speaker 14 (55:43):
Are they early adopters who have always bought the first
Apple thing?

Speaker 2 (55:48):
That's my guess.

Speaker 14 (55:49):
Are these the people in your life that now you
many years later have iPhones and iPads and air pods
and Apple Watches? Probably not right. I mean, these are
sort of the way these products get mainstream or go mainstream.
Is It's just it follows the Apple playbook early first
version is not meant for the masses, and certainly with

(56:10):
this when we look at thirty five hundred dollars for
device which we aren't quite sure what it will do
for us, Well, that's a luxury item. I mean, I'm
not saying this is actually like a luxury, beautiful item,
but it is a luxury to be able to buy
a thirty five hundred dollars phase computer that you're not
really sure yet how is going to fit into your life.

Speaker 1 (56:28):
Yeah, you said this was incredible, but do you think
that this has potential to revamp the way we experience
entertainment and also compute Because they call it a spatial computer.

Speaker 2 (56:39):
Will I replace my laptop with this?

Speaker 14 (56:42):
It seems very clear. Again, I haven't had the chance
to test this, and I know you haven't either outside
of Apple's walls, but given these demos, they seem to
be sort of building a narrative around at least one
big use case, and that is entertainment. One of the
two of the demos I got to see over the
last couple months, we're around the spatial videos and photos
again three D. We won't say the bad word, and

(57:05):
that really is remarkable. I mean, it is really cool
to be able to take a video on the weekend
of your kids in three D and then watch it
back in this headset and feel like you're really there
with them. Right. It feels a lot more immersive and real.
The question is how often are we going to do that?

Speaker 9 (57:23):
Right?

Speaker 14 (57:23):
How often are we going to want to use these
devices to do that? Sure it's good for the business
trip you might take when you're not with your kids,
But I can see my kids in real life. I'm
lucky to be able to do that. Maybe it's when
they get older and I can relive those memories. Maybe
it's people who have passed away. So I think there
are a lot of interesting cultural uses that might evolve here.
But again, it's got to come along. Right. You're going

(57:45):
to want to have a device eventually that's easier to
put on, sleeker, and maybe you can you don't have
to have a big battery pack with it.

Speaker 1 (57:54):
What did you make of the everyone's retweeting like this
picture of.

Speaker 2 (57:58):
Like my ear, your ear?

Speaker 1 (58:00):
You know, this bulky headset that's like crunching down on ears.
Did you find that this thing was really heavy and
or hot on your head?

Speaker 14 (58:08):
I have always thought this thing is quite heavy, and
I do really think that is going to be the
main thing that prevents you from being able to use
this for longer periods of time, then you probably want
you'd probably want to wear it for a little bit longer,
and you might start to feel the weight literally on
your head.

Speaker 1 (58:25):
I'd be curious to watch an entire movie in this thing,
because it's something I have not been able to do
in another headset. And also on the plane, they all
they always show this, you know, this picture of someone
watching on the plane. Do you think you would use
this on an airplane or do you think it'll get
a lot of use on a plane?

Speaker 14 (58:42):
I do, I definitely think, you know. I like I
bring my iPad typically on longer flights. It's it's sort
of a travel device for me. I don't use an
iPad as much on my day to day activities, but
I could see this sort of replacing the iPad for
watching on longer flights. The issue, then, I think, also
becomes like this a very solo experience, so you can't

(59:05):
really share with somebody else. You don't really see what's
going on around you. I mean, there are ways to
obviously control that. Using the dial on the device, you
can dial in how much you see around you. But
I've sat next to people on airplanes wearing VR headsets
and other types of glasses, and I mean they look
nerdy and they're fine with that.

Speaker 1 (59:25):
What were you most impressed with? What are you you know?
What do you think is the best aspect of this device?

Speaker 2 (59:31):
At launch?

Speaker 14 (59:32):
I always go back to how easy it is to
navigate around. I think one of the things that Apple
had to overcome here is making this a device that's
easy for anyone to sort of use. The controllers on
these previous devices, you've really felt like they're clunky. They
kind of get away, get in between that experience. So

(59:54):
I think that's one thing that is going to help
with moving this into the future. I think the second
really is the focus Apples putting on the real world.
This is not about the so called metaverse where you
get out of the real world and you're surrounded in
all digital objects and you've gone to outer space or
wherever you've gone. You can do some of that in here,

(01:00:15):
but they're putting the real focus on being able to
see people and things around you. As soon as you
put on the headsetting rich you know, you put it on,
you see the menu, and you see your surroundings. If
I had it on right now, I would be seeing
you and I would see the menu in front of me.
And so that seems like a really big difference, and
again also really showing where Apple, I think is wants
to go with this in the future, which is not

(01:00:37):
a device to be alone in your home, but a
device that you can wear out and about and see
digital information and not just be staring down at your phone.

Speaker 1 (01:00:45):
What did you make of the eyesight, because they in
my demo, it was kind of the surprise at the
end where this person looks up from their computer or
whatever they were doing and they've got these digital eyes
on the screen.

Speaker 2 (01:00:57):
It was it was a little weird, especially when they blink.

Speaker 1 (01:01:00):
They said, see you can see me blinking, and then
you know, they took a picture all these little things,
which is nice to have, but it's still a little odd.

Speaker 14 (01:01:09):
It's odd, for sure. I think that really is I
think about making sure that people feel like there's that
privacy component here that they know, oh, you're looking at
me versus you're looking at something else. I mean, for
your listeners, just to describe this, I mean, it sort
of makes it look like a pair of ski goggles, right,
so it's not just a plain piece of plastic in

(01:01:31):
front of your face, which it is. But what Apple's
done is put a screen in front of the headset
that mimics what your eyes look like, so it looks
like the person is looking at you, and that is
to make it seem like you're just wearing glasses and
you're naturally talking to somebody. But yeah, it didn't also
work that well, Like it looked like like to your point,

(01:01:51):
it was like I'm blinking and I was like are you?
And it looks quite delayed. And I also asked him
to take it off to make sure he actually had
eyes because I couldn't. It was like, do you have
the real lize? Like, what do your real eyes look like?
I'm interested to see what it looks like on me.
In our demos, we didn't see really quite yet any

(01:02:13):
killer apps. And I don't actually want to say that
there's going to be some killer app for this, but
we didn't see a ton yet of third party apps.
What are the developers creating for this headset? And we
know that that was such a key to the iPhone
and the iPad is these developers and software makers coming
along and saying I can build this really cool thing
with this, something you couldn't do with the stock apps

(01:02:36):
that Apple provides. And so I think there's some big
questions about what are these developers making. Once this is out,
we'll have a better sense. And is there incentive for
them to want to make things here? I mean, this
is sure Apple's going to sell a lot of these
to early adopters right now, but this is not a
mainstream product, and so does that make developers not want
to sort of invest in it right now?

Speaker 9 (01:02:57):
All right?

Speaker 1 (01:02:57):
Joanna Stern, personal tech columnist at The Wall Street, Thanks
so much for joining me today.

Speaker 2 (01:03:01):
How can folks follow you online?

Speaker 14 (01:03:05):
They I'm at Juanna Stern everywhere, X, Threads, Instagram, I
don't know Blue Sky, don't use it really much. Masted
on all of them. Yeah, you've listened them all.

Speaker 2 (01:03:16):
All right, sounds like it's pretty easy. Thanks so much
for joining me today.

Speaker 1 (01:03:19):
More rich on Tech coming up after this eighty eight
rich one On one eight eight eight seven four to
two four one zero one. Welcome back to rich on Tech.
Rich DeMuro here hanging out with you talking technology at
Triple eight. Rich one On one eighty eight seven four
to two four one zero one.

Speaker 2 (01:03:44):
Let's go to.

Speaker 1 (01:03:44):
Uh Gladden in Beachy there. Hey, yeah, welcome to the show.

Speaker 9 (01:03:52):
Walk out to the car here.

Speaker 15 (01:03:54):
Hey, look, my question was I was listening a couple
of weeks ago. You're telling everybody that's do you have
Spectrum cable and like a Samsung TV or whatever smart
TV that Disney Plus is taking free subscriptions.

Speaker 9 (01:04:13):
Well, I went to Disney Plus either on my phone
or I did it on the TV screen, and it's
not all the information email that such.

Speaker 15 (01:04:23):
I'm then and ask you to ask you for your
a credit card number.

Speaker 9 (01:04:30):
Now I stopped there. Are they going to charge me
later on or just just a security background check?

Speaker 2 (01:04:41):
Good question.

Speaker 1 (01:04:42):
So this is you're talking about the free deal if
you have Spectrum TV with the Select plans. So if
this is if you have traditional cable TV from Spectrum
and you're on the Select plan. They announced that Disney
Plus is now included the Disney Plus Basic, which is

(01:05:02):
basically their Disney Plus with ads. It's about eight dollars
a month value and you can get this for free.
And I posted this to my Instagram, my Twitter, and
my Facebook, and a lot of people took advantage of
it and a lot of people said, yes, this works
just fine.

Speaker 2 (01:05:17):
So Gladden.

Speaker 1 (01:05:18):
The main thing you need to know is that you
have to activate it first through Spectrum.

Speaker 2 (01:05:25):
What does that mean?

Speaker 1 (01:05:26):
You have to go to Spectrum dot com slash Disney Plus.
That's where you have to activate it first, and then
you sign in with the Disney account, so it will
all the instructions are there, but it will lead you
through the process. I think it sounds like you went
to Disney Plus first, and of course it just looks
like you're signing up as a regular person, so you

(01:05:48):
have to go through Spectrum first. That will give Disney
Plus the signal that hey, this person is a Spectrum customer,
give this to them for free. Now I have not
done this personally, so I don't know if once you
get to that Disney Plus sign up area, if they
do ask for a credit card for like a background thing, like,
you know, if they just want to keep it on

(01:06:09):
file in case you cancel your spectrum. But the way
I see it on their website, it says if you
cancel your Spectrum, you will lose access to Disney Plus basics.
So doesn't sound like they require a credit card or
they'll fall back to charging you. It just you have
you lost access. That's the way I see it. So

(01:06:30):
start at Spectrum dot dot com slash Disney Plus and
then follow the steps there. Sign in with your Spectrum account,
move over to the Disney account and then get it
through there.

Speaker 2 (01:06:41):
But good question.

Speaker 1 (01:06:42):
And if you have Spectrum TV on that select plan,
absolutely get this for free.

Speaker 2 (01:06:47):
Why not?

Speaker 1 (01:06:47):
And we're paying so much for these services, get something
for free. Thanks for the call today, Gladden and glad
to have you on. Marshall and Resita. You're on with
Rich Yeah, Hey, how's it going.

Speaker 8 (01:07:01):
Hanging in there?

Speaker 16 (01:07:01):
I hope you doing on?

Speaker 8 (01:07:02):
I twitched over from that note twenty Ultra I had that,
you saw me and Amazon Press. I have a twenty four.
I'm sorry I had no twenty Now we've got the
twenty three. But you know that doesn't have expandable memory.
I got a five twelve memory when I bought the phone,
so they doubled your memory.

Speaker 1 (01:07:17):
Yeah, they're doing the same thing right now for the
S twenty four buyers. If you get the two fifty six,
you get the five twelve, you get the five twelve,
you get the one terabyte.

Speaker 2 (01:07:25):
So it's a pretty good deal.

Speaker 8 (01:07:26):
Yeah, but tell them, whoever you talk to the Jamsung,
tell them to put the expandable memory back in, because
they did this back in the five or sixth senteries.

Speaker 2 (01:07:35):
And I don't know if you remember, Oh yeah, Marshall.

Speaker 8 (01:07:38):
They put it back in on the seven or something
like that because people complained, yep, and.

Speaker 2 (01:07:42):
Then they took it away.

Speaker 8 (01:07:44):
Yeah.

Speaker 1 (01:07:45):
But here's the thing. People love the expandable memory. But
these phones are getting to the place where they have
they're getting the carrier or the phone makers want no
ports whatsoever. So on the Samsung, I'm actually still I'm
surprised at the latest Samsung still has a SD card slot.

Speaker 2 (01:08:02):
But anyway, keep going.

Speaker 16 (01:08:04):
I need a big suggestionment from your part. I want
a tangible thing. I could put it, take it like,
you know, because if I put the micro c car
once I filled it up, you know, I could take
it out and put a fresh one in, but take
it with me and then whatever I want to do
with that card. I don't want to put myself up
in a cloud. I don't want to put it onto
a laptop. And like, I want something I could take
and put into the you know, plug into the phone,

(01:08:25):
download all the stuff from you know, the pictures and
videos hurrna. I have put it into something tangible that
I can put, you know, carry around with me because
it's got five twelve, five hundred and twelve memory on it,
so it probably needs to be considered something large to
you know, you know, not physical large, but like you know,
data large.

Speaker 1 (01:08:41):
Well, the good news is, look, the good news says
with these phones with the USBC, you could plug any
drive into them. Just get a hard drive if you
want to do it that way, that's the cheapest. If
you want something small, get a flash drive and the uh.
The phone actually has an app built in called my
Let's see what it's called here files, my files. So

(01:09:03):
if you go into the my files app, if you
plug in a hard drive or a flash drive, it's
going to show up under storage and you could just
go ahead and copy and paste all the stuff that
you want from your phone into that drive. And I'm
sure there's some apps that can help you do that
as well, but it's built into the phone.

Speaker 2 (01:09:18):
It's very simple to do it that way.

Speaker 1 (01:09:19):
If you don't want to go to the cloud the
drives that I recommend, if you want to just get
a regular hard drive. Just go on Amazon search you
know hard drive Western Digital and you can get like
a probably a two terabyte drive for like sixty bucks
at this point. Make sure it's USBC. But if you
want to get a flash drive, PNY has what's called

(01:09:39):
the duo link, and this is a USB three point
two C drive USBC, plug it into the bottom. They
make it in one twenty eight gigabytes or two fifty six.
One twenty eight gigabytes is twenty bucks. Two fifty six
is twenty five dollars. That's that's a pretty good value.
If you want to get sand disc. They make some
products that are USB flash drive ives under the I

(01:10:03):
expand name and same thing. You can get these things
very cheap. Just look for USBC. They're they're kind of
dropping the I expand. It looks like so it's they
call it the Ultra Dual drive Go and USBC. You
can get it all the way up to a terabyte. Okay,
so one terabyte is going to be one hundred and

(01:10:23):
nine to ninety nine. You said your phone, I think
you said it was two fifty six or five to
twelve thirty six ninety nine for a five hundred and
twelve gigabyte drive flash drive. This thing is tiny, it's
it'll fit on your keychain, So go ahead, you can
get that and sink all of your photos.

Speaker 2 (01:10:42):
Videos, files, whatever you want. Marshall.

Speaker 1 (01:10:43):
And yes, I remember you. We met outside the Amazon
Fresh store and I think it was Woodland Hills maybe
when it was first opening. You showed me your phone.
You said, rich you made me get this. And when
people say that to me, I'm always like hesitant.

Speaker 2 (01:10:57):
I'm like, do you like it? And you said yes,
thanks for the call today.

Speaker 1 (01:11:00):
Eighty to eight rich one on one eight eight eight
seven four to two four one zero one. Apparently playing
football on Peacock pays off record number of viewers for
the streaming only NFL playoff game. Over twenty three million
viewers for the Dolphins versus Chiefs wild card game that

(01:11:21):
aired exclusively on Peacock. This got me scratching my head.
I said, wait a second, where's this game? Wait, it's
streaming only what And of course we had to watch
it because you know, Tata was in the audience watching Kelsey.
So my wife is all into the Chiefs all of
a sudden, uh, twenty three million viewers, most streamed event

(01:11:43):
ever in US history if you include local TV, twenty
seven point six million total viewers.

Speaker 2 (01:11:50):
So wait, it was on local TV too, I'm confused.

Speaker 1 (01:11:52):
No, it wasn't on local TV, so streaming numbers were
close to typical NFL viewership. Hey, streaming is happening. Amazon's
got it on Thursday Night Football. Now we got it
on Peacock. All I have to say is I saw
a bunch of emails from Peacock saying all my family
members were logging into my account, so I knew something
was happening. You are listening to Rich on Tech. Welcome

(01:12:13):
back to rich on Tech. Rich DeMuro here hanging out
with you, talking technology at Triple eight Rich one oh one,
that's eight at eight seven, four to two, four to
one zero one. Welcome to another hour of the show.
You can find me on social media. I'm at rich
on Tech on Instagram, Facebook x, all the places online,

(01:12:40):
the website for the show rich on Tech dot tv.
You can also watch the segments that I do for
television there. Uh and you know, just a lot of
stuff you can do. Listen to the podcast. You can
download this show later to listen again. You know, maybe
you didn't catch something. You're like what did Rich say
about that? Let me listen to all three hours once again.

(01:13:00):
Just search Rich on Tech in your favorite podcasting app
or your favorite audio app. I should say what else? Oh,
coming up on the show? I know we're thinking super
Bowl Sunday? Coming up? When is that?

Speaker 2 (01:13:13):
The eleventh of February?

Speaker 9 (01:13:14):
Is that?

Speaker 2 (01:13:14):
Like, let's see when is super Bowl?

Speaker 1 (01:13:17):
Super Bowl twenty twenty four, Sunday, February eleventh, twenty twenty four.
There you go Allegiant Stadium in Las Vegas. Now that's
the place to have a super Bowl. I mean you
get to Vegas and it's like, you know, when you
go to Vegas, somehow you become a different person. And

(01:13:38):
they have marketed this and they have perfected this. You
get to Vegas and you are suddenly having a bloody
mary at like you know, you don't even look at
the time, you don't even care. You're gambling, you're drinking,
you know, you're I don't know, you're You're just a
different person and it's fun and I get it. And
as soon as you leave Vegas, you're just act to

(01:14:00):
like who you were. And it's like this little place
where people can just be as wild as they want.

Speaker 9 (01:14:05):
To be.

Speaker 2 (01:14:06):
Then they get back home and.

Speaker 1 (01:14:07):
They're like, Okay, that TPS report is ready to go, sir.
It's just the way it is Vegas, So have fun there. Anyway,
we are going to talk TVs, the TV to purchase
for your Super Bowl Sunday.

Speaker 2 (01:14:19):
We'll talk budget TVs.

Speaker 1 (01:14:21):
We'll talk TV terms with Caleb Dennison coming up very
soon in the show. Katie is in Uh, Katie is
in La Century City, Century City. Welcome to the show, Katie.
Have you been to Vegas?

Speaker 11 (01:14:36):
Oh? Yes, many times?

Speaker 2 (01:14:37):
And do you agree that.

Speaker 1 (01:14:38):
You become kind of like a little bit more fun,
a little bit different, a little bit hang.

Speaker 11 (01:14:42):
Loose, definitely different.

Speaker 1 (01:14:46):
I hear Katie just had some like memories flash in
her mind.

Speaker 2 (01:14:50):
Okay, what can I help you with?

Speaker 8 (01:14:51):
Yeah?

Speaker 11 (01:14:52):
Right, First of all, thank you for taking my call
on hear very good things about you. And number two,
I have a very simple question, so I hope I'm
not taking up your time. If we change carriers on
our cell phones from one to another, from AT and
T to something else, can we keep our phone numbers

(01:15:14):
the way they are?

Speaker 2 (01:15:16):
Yes?

Speaker 1 (01:15:17):
This is called yeah, this is called porting out a
phone number, and basically all the cellular all the cellular
companies use a system that allows them to grab the
phone number from your old account bring it to the
new account. Now, how easy that is can sometimes be
a little tricky. So the thing you need to know
about porting a phone number out number one, do not

(01:15:38):
cancel your old service. That is the number one thing
to know. So you need to have your old service active,
and you have to also kind of set up that
service for the portout. And with AT and T specifically
you can Basically you need a pen, you need your account,
You need your account information very perfectly for the new

(01:15:59):
carrier to be able to grab that phone number. And
with AT and T you need to get a special
pin code because phone numbers are our lives, and so
you don't want to just be able to have a
stranger take your phone number from you. And so these
cellular carriers have gotten pretty like strict about porting out.
They want to let you do it easily, but they
also want to make sure you are who you say

(01:16:21):
you are, and so you basically need to get a
pin number with AT and T so that you can
give that special pin number to the new provider and
get them and that way they can grab that phone number.
So on AT and T you can dial from your
phone star Port p O R T and you can

(01:16:43):
get a number transfer pin sent to you via your
text message. You'll need your account passcode to generate that,
so just keep in mind you will need some of
that information. If you have the AT and T app,
you can go into the people and Permissions and it
says transfer port transfer phone number and you have to
request a PIN there and it will display on the

(01:17:04):
screen and that PIN number is what's going to get
that new carrier the ability to grab your phone number.
So it's you know, porting is not tough, but you
do need to have all of your information in a
line and also some of these code numbers before you
can allow that port to happen. And that's for a
reason because again people do these things where they steal

(01:17:26):
your number and then they can get your codes for
logging into various websites, you know, the two factor authentication
codes and or they you know, there's a lot they
can do a lot of damage they can do. So
that is the way to do it, Katie, and just yeah,
make sure you don't and by the way, once you
once that number is transferred to the new service, it's
automatically canceled at your old provider. So once that number

(01:17:49):
is pulled out of your account and you have it
with your new service, your old service will be disconnected automatically.
There's usually nothing you have to do after that. It
should automatically disconnect. Thanks for the call, Katie. I'm glad
you heard good things about me. You must have been
talking to my family. Google's incognito mode not so private
after all. Google is settling a five billion dollar class

(01:18:13):
action lawsuit accusing it of privacy violations because the incognito
warning is not.

Speaker 2 (01:18:21):
Really that clear that.

Speaker 1 (01:18:22):
By the way, yeah, they can still track you when
you're using incognito. So here's what you need to know
about Incognito mode. Number one. Incognito mode is the private
browsing feature that is available on Chrome, but also other
browsers have it. They have something similar, but this is
specifically on Chrome. So on Chrome, if you go to

(01:18:43):
new Incognito window, it opens up this little window that
basically says you can brivee.

Speaker 2 (01:18:51):
Browse privately.

Speaker 1 (01:18:53):
It says people who use this device won't be able
to see your activity. However, your downloads, your bookmarks, you're reading,
list items also be saved, so Chrome will not save
the following information, your browsing history, cookies, and site data
information entered informs.

Speaker 2 (01:19:08):
Your activity might still be.

Speaker 1 (01:19:09):
Visible to the websites you visit, your employer or school,
and your Internet service provider. So what does this mean.
It means a lot of people thought that when they
go inside that incognito browser tab, everything is safe, and
everything is secure, and everything is invisible to anyone else.

Speaker 2 (01:19:27):
You are not invisible, so you have to remember that.

Speaker 1 (01:19:31):
And so, yes, your employer could see the websites you visit,
your school could see the website, the ISPs, and most importantly,
Google and the website you're going to can identify you
by your IP address and other factors.

Speaker 2 (01:19:44):
So what are they going to do.

Speaker 1 (01:19:45):
They're going to change the warning on this little incognito
mode when you go into it and say that website
information data could be still be collected by websites and services,
including Google.

Speaker 2 (01:19:58):
So just keep that in mind.

Speaker 1 (01:19:59):
If you're at work and you're surfing the web and
you go into this incognito, your work can still see
what you're doing, the best way to think about it
is that what you're doing is not saved by your computer,
but it's still saved by or it's still registered by
the websites that you're going to. Now, the one thing

(01:20:19):
I would add to this, there is an option on
incognito that says block third party cookies.

Speaker 2 (01:20:24):
There's a little.

Speaker 1 (01:20:25):
Toggle right on the main screen when you go into
that mode. I would toggle that on. And what that's
gonna do is that's gonna keep websites from cross tracking you.
So let's just say you use incognito mode to shop
for a new ring for your significant other, and you
go into this because you don't want to see all
those ads follow you around to other websites. Well, that's

(01:20:46):
a good way of doing it. And if you block
third party cookies, those websites will not exchange information with
other websites to try to sell you jewelry when you're
on different websites. So that's the way to understand it.
But just keep in mind that's what's happening. There's an
app that I love that I think you should download.
It's called Perplexity. This is a really really cool app

(01:21:10):
and it's basically like an AI app that uses chat,
GBT and claude to give you just like information about
stuff and it's available for iOS and Android, and what
I love about it is not only does it answer
questions and like very easy to understand answers that are
like very well thought out. Every day they send you

(01:21:33):
a notification with like one kind of like item, so
it may say the S and P five hundred hit
a record high. That was a notification yesterday, and when
you tap it, it gives you all information about that,
like almost like a little history lesson every day, but
it's on a different topic and it tells you most
importantly the sources. So it says, like, here's why we

(01:21:55):
know this is true. So you know, AI can hallucinate,
it can make up stuff. But what Plexity tries to
do is it tries to tell you, hey, here's where
I got this information from and here's why it's important.

Speaker 2 (01:22:07):
So it's really great. I love it.

Speaker 1 (01:22:10):
I look forward to the little notification I get every
day from it.

Speaker 2 (01:22:13):
Again.

Speaker 1 (01:22:13):
It's called Perplexity Peer p l e x it Y.
It's available for both iOS and Android. You don't have
to use it as your search engine, but also when
you ask it a question, it's got this thing called copilot,
and it tries to figure out like what you're asking
and it will come up with like the question. It's
just a really cool use of AI that makes you
feel very smart and you can feel like you can

(01:22:36):
trust most of the answers that it gives you. So
I kind of just use it every day for the
daily notification, but you can also do searches on there,
so if you're in a different city, like when I
was in San Jose, I just typed in San Jose
and it gave me like a whole history of the city,
like a nice brief little history. And when I asked
San Jose just now, it said which San Jose are
referring to? Costa Rica or California, And it kind of

(01:22:58):
helps you aft your question better to come up with
a great response. And now it just gave me a
whole thing about San Jose using all kinds of sources Wikipedia,
San Jose website, tripadvisorweather dot com for the weather. And
it's just a really cool app. So again, it's called
Perplexity AI, available for free. Of course, they have a subscription.

(01:23:22):
You do not need the subscription to use the app.
You get some extra features if you do. I'll put
a link on the wiki. Rich on tech dot TV
slash Wiki. All right, coming up more of your calls
at Triple eight rich one O one eight eight eight
seven four to two four one zero one. Plus we'll
talk about more tech news in the world of technology.

(01:23:46):
You are listening to Rich on Tech. Welcome back to
Rich on Tech. Rich Demiro here hanging out with you
on a nineties weekend. If you're listening on the radio,
playing all nineties songs A eight rich one on one
Coming up right after this, we are talking to TV

(01:24:09):
reviewer Caleb Dennison. He is going to share his top
picks for Super Bowl Sunday. I'm listening. I've told you
I'm in the market. Dennis is in Corona, California. Dennis,
you're on with Rich Rich. Hello, Dennis, I'm hearing myself.
Oh there we go.

Speaker 5 (01:24:28):
Can you hear me?

Speaker 2 (01:24:29):
Yes? Hi.

Speaker 5 (01:24:30):
Hey, So I've been with Verizon for years and I've
had on I've been on auto pay, and I didn't
really realize it that they've been incrementally increasing my rates.
It almost seems on a monthly basis, so T Mobile
I can.

Speaker 1 (01:24:44):
Get well, that's why they love having you on autopay, right, Yeah,
that's why they That's why they charge ten dollars if
you want to not do that.

Speaker 5 (01:24:52):
No doubt, no doubt. So T Mobile will give me
the same price for four lines where I can get
my ten and eleven years old daughters of phone, which
is another question, but I'll call you another vine another
time about how to monitor them. But in any event,
I'd like to switch. But I have a question regarding
so I always buy unlocked phones from eBay. I wait

(01:25:14):
till a couple progressions go and then I can get
a good deal on you know, like an eleven for example,
which is what I have. My wife has an se
can an unlocked phone on a Verizon network work for
T Mobile because I think one's a GSM and one's
a C D M A or something like that.

Speaker 1 (01:25:32):
Well that used to be more of the case. Nowadays
phones are pretty much universal. So what, well, what phones
are we talking about?

Speaker 12 (01:25:39):
Like?

Speaker 2 (01:25:39):
What is it an iPhone?

Speaker 9 (01:25:41):
What?

Speaker 5 (01:25:42):
I also have a physical SIM? Do I still need
a physical SIM? Or can these phones utilize digital sim?

Speaker 2 (01:25:50):
Well? Sorry, I didn't catch what kind of phone it
was an iPhone eleven?

Speaker 1 (01:25:54):
Okay, iPhone eleven, iPhone eleven let's see if it has
an EM sure that has a SIM. Let's see. Uh,
let's see iPhone eleven. I got to figure out that
supports let's see. Okay, okay, iPhone. Yeah, iPhone eleven has
one SIM and one physical SIM. So your iPhone eleven,

(01:26:16):
it should it should have a U, it should have
an SIM on it.

Speaker 2 (01:26:20):
So uh.

Speaker 1 (01:26:21):
The simple question is typically phones, especially the iPhone, has
been pretty good about covering all bands, so I think
you'll be okay.

Speaker 2 (01:26:32):
But it's pretty simple.

Speaker 1 (01:26:33):
Just you can just go to T Mobile and pop
in the uh the code from the phone like the
I M I, and you can see if it will.

Speaker 2 (01:26:41):
You know if it will work there.

Speaker 1 (01:26:43):
So if you search on on Google, just search T Mobile,
I M E I check and it'll bring you to
a page that says, uh, you know, check your phone
to see if it'll work.

Speaker 5 (01:26:53):
And so yeah, I didn't see anything like that. And
then one last question. I have steptrum for my internet
and I get about I think I want to say,
it's like seventy NBS seventy to eighty, and I'm on
a legacy which everybody else gets like two or three

(01:27:13):
hundred or whatever. They brought it back down to fifty
dollars to match T Mobile. But the T Mobile hotspot
and the house seems to be pretty good. There's a
seventy to two fifty. Would you recommend just going T
mobile for everything that the wireless in the house and
the phones.

Speaker 2 (01:27:31):
Oh you mean that, you mean the whole the Internet
for the house, the T Mobile things WI.

Speaker 8 (01:27:37):
Yeah.

Speaker 1 (01:27:37):
Look, if you get goods, if you get good service
from T Mobile, if you're getting seventy eighty down, I
mean that's pretty good. I think that the look cable Internet,
I think is still slightly better, especially if you have
a lot of devices you're doing a lot of gaming
stuff like that. But if you're just watching Netflix and
and you know, just pretty standard stuff surfing the web,

(01:27:57):
all that good stuff, I think you'll be fine. But again,
just make sure you have a good five g U
S signal with T Mobile in your house.

Speaker 2 (01:28:06):
You know that for sure.

Speaker 5 (01:28:07):
You just built a tower at the school and I live.

Speaker 2 (01:28:10):
Oh, then.

Speaker 5 (01:28:14):
They put a tower on their soccer field.

Speaker 1 (01:28:17):
Yeah, I'm sure the school got paid a lot for
that too.

Speaker 2 (01:28:21):
Yeah. I would, I would go with it.

Speaker 1 (01:28:23):
I would just keep your other service before you cancel,
just to make life easy. In case the T Mobile
doesn't work out. But it sounds like, uh, sounds like
to me, Dennis, you're going you're going all in on
T Mobile. So look, if they've got a cell tower
right near your house like that, you're gonna get fantastic coverage,
good speeds, and T Mobile versus Verizon out and about.
I think that Verizon probably has more coverage in like

(01:28:48):
especially rural areas, compared to T Mobile. But in my experience,
T Mobile the network is really really good. It's very fast,
and uh, I think if you're saving all that money
getting four lines or the price of two plus the
home internet at a discount.

Speaker 2 (01:29:03):
Go for it. Easy, easy easy. Thanks for the call today.

Speaker 1 (01:29:07):
Coming up, Caleb Dennison, we're going to talk top TV
picks for Super Bowl Sunday. You are listening to rich
on Tech. Welcome back to rich on Tech. Rich DeMuro
here hanging out with you talking technology at Triple eight
Rich one O one eighty eight seven four to two

(01:29:28):
four one zero one. Joining me now, Caleb Dennison. He
is the senior editor at Digital Trends and a TV
reviewer extraordinaire. Caleb, Thanks so much for joining me today.

Speaker 17 (01:29:40):
It's my pleasure. Thanks for having me.

Speaker 1 (01:29:42):
Let's get into the interview because I've got a lot
of stuff I want to cover with you. But first off,
TV trends you saw at CES.

Speaker 18 (01:29:49):
Well, I got to say the biggest trend that I
saw at CES was the bigness of the TVs. I
could not believe some of the screen sizes that we
saw at the show.

Speaker 17 (01:29:59):
This year.

Speaker 18 (01:30:00):
We're talking about one hundred and ten inch and one
hundred and fifteen inch TVs. That one hundred inch barrier
has been broken, and so now we're seeing TVs that
are the size of projector screens, which called into question
why you'd ever get a projector at this point?

Speaker 2 (01:30:16):
Oh?

Speaker 1 (01:30:17):
Interesting, Yeah, So what's the common what's the most common
size people are buying at this point?

Speaker 18 (01:30:22):
Well, I think sixty five is probably technically the still
the most popular size, but we're seeing a lot more
seventy five and especially eighty five inch TV selling, and
we tend to see a lot of those bigger screens
selling right about now as we head toward the big gang.

Speaker 1 (01:30:39):
Okay, so in terms of TV terms, there's O LAD,
Q LEAD, LED, qHD micro led. Oh what what ones
of these terms do we need to know.

Speaker 18 (01:30:50):
I think the two that folks need to understand the
difference between our Q LEAD and O lead because those
are really the ones we see the most. Also Mini LED,
which is just a different flavor of Q lead TV.

Speaker 17 (01:31:02):
Right.

Speaker 18 (01:31:02):
The essential difference is that a Q lead TV works
a lot like your computer monitor does. There are little
LED back lights in the back of the TV and
they shine through an LCD panel. And these things now
have something called quantum dots, which are these cool little
nanoparticles that help make the TV brighter and more colorful.
And these TVs are excellent at getting very bright and

(01:31:24):
so they're great for a really bright room. If you
watch a lot during the day, you might want to
lean toward a Q lead TV. If they have a drawback,
it's that their black levels are not perfectly black. That's
where old really excels. O lead uses an organic compound
and they don't require a bunch of later, So the

(01:31:45):
OLED TVs are super super thin, thinner than your phone
in your pocket. I guarantee you and these things exceed
at doing perfect black levels and really gorgeous colors. And
I mentioned the black level thing a lot because contrast
is the thing that the eye picks up on the
most and O led TVs are just the more the
more contrasty TV of the two. The only problem with

(01:32:06):
OLEAD is that they're hard to make, and therefore they
are usually a bit more expensive than the Q Lead
TVs or many LED TVs you'll see out there.

Speaker 1 (01:32:15):
What about reflection wise, I used to you know, it
used to be like the LEDs who were better than
the old Eds with reflections.

Speaker 2 (01:32:22):
Is that still the case?

Speaker 17 (01:32:24):
Not so much.

Speaker 18 (01:32:25):
A lot of the O LED TVs these days have
really good anti glare treatment on them, and so they're
they're fairly good at handling reflections. I think the thing
that really helps the TV overpower glare or reflections is
its capability of getting super super bright, which again I
think if you're going to be watching during the day
a lot, and you've got windows with sun coming in

(01:32:47):
and you're not in the mood to draw your curtains
or whatever, you probably want to lean toward Mini LED
or or q lead TV.

Speaker 1 (01:32:55):
So many LED is sort of like the best flavor
of LED.

Speaker 2 (01:33:00):
Huh.

Speaker 18 (01:33:00):
It's the latest hottest flavor of LED TV. They basically
shrunk down the back lights to be super small Anybody
who's gone out there and bought LED lights these days
know how tiny they are and how bright they are,
and at working at television they can use more of
them for more brightness and more control and they Yeah, generally,
when you look at a mini LED TV, you're looking

(01:33:22):
at a more premium picture quality, though these days you
don't have to spend a whole lot more to get it.

Speaker 1 (01:33:28):
So what types in general brands, Like, what brands do
you like out there? Because I'm seeing a lot of
like High Sense getting awards and you know, TCL, what
are the brands that you really like?

Speaker 18 (01:33:40):
I'm in love for High Sense and TCL for delivering
the best picture quality for the money. They are by
far the highest value out there right now. And I
know that those are brands that maybe people are still
warming up to, but I guarantee you you see them
at your Costco and at Amazon and at best Buy
now they're everywhere. They've proven to be very reliable, and again,

(01:34:04):
the picture quality that you can get for the money
from these TVs is absolutely splendid. So you know, if
you ask me what my top pick for a budget
TV is going to be, guaranteed it's going to be
a TCL or a High Sense.

Speaker 2 (01:34:19):
Okay, so let's get into some of those picks.

Speaker 1 (01:34:22):
So do you want to give us specific picks for
some of these TVs?

Speaker 18 (01:34:27):
Yeah, Actually, I have some model numbers that I think
people should be looking out for, Okay, So from High Sense,
I would look at, for instance, the U seven pay
remember the number seven. That's probably the easiest way to
go about it. You can get a sixty five inch
High Sense U seven K for about eight hundred dollars
right now. If you're a little bit more picky about
picture quality or you just want to get the best TV,

(01:34:49):
you can get the High Sense U eight K is
about one thousand dollars or so for the sixty five inch,
and these TVs go right up to eighty fi five
inches too, So if you want to go really big
by this is by far the best way to get
a really big screen without just draining your bank account.
I also recommend TCL, and again they have a seven

(01:35:13):
and an eight. It's almost like they plan this right.
So with TCL, it's the Q seven again about eight
hundred dollars for a sixty five inch, and the QM
eight around one thy to eleven hundred dollars for a
sixty five inch, So if you want to spend a
little bit more, you'll get a lot more picture quality.
But those those seven models I think are the best

(01:35:33):
pick for the most amount of people out there.

Speaker 1 (01:35:36):
That's interesting. So both high Sense and TCL are both
using the seven and eight. That makes it easy to
kind of remember, you know, seven is good, eight is better.
What about when it comes to like premium sets.

Speaker 18 (01:35:50):
I am in love with the Samsung S ninety C
O LED television and hot tip best Buy has an
exclusive model to them called S eighty nine C just
like one number away. Don't know why they did that,
but it's a little less expensive and it is for
all intents and purposes the same od LED television. This

(01:36:13):
thing is just spentacular, absolutely remarkable how good the picture
quality is on this thing. And it's one of my
top TV picks of the year by far.

Speaker 1 (01:36:24):
Now this is the one that you're talking about. I
just looked it up on best Buy and it is
on like really sale. So could this is saying it's
two thousand bucks sixteen hundred dollars off?

Speaker 2 (01:36:37):
Does that sound right?

Speaker 17 (01:36:39):
Yeah?

Speaker 18 (01:36:39):
You know, when these TVs first come out at the
very beginning of the season, and TV season starts around
April or May. Usually they are at their loftiest prices.
Over time, they tend to come down. We see some
discounts around Black Friday in the holiday shopping season. But
right now is probably the best time to buy TV

(01:37:00):
if you're looking to save money because the new models
that were just announced at CES, they'll start coming out
again in March or April, and so a lot of
businesses are trying to clear out the twenty twenty three
stock to make room for the twenty twenty four and
now is a great time to save a lot of
money on TV. I don't think TV prices are going

(01:37:20):
to get much lower than they are right now.

Speaker 17 (01:37:23):
The trick is you want to buy.

Speaker 18 (01:37:25):
Soon because as stock starts dwindling, Once these things disappear,
they're not coming back.

Speaker 1 (01:37:31):
And it's interesting that I didn't realize Samsung was doing
O LEDs. I thought they were mostly doing the Q leads.

Speaker 18 (01:37:37):
But that's yeah, yeah, that's a little bit of a
shift in strategy from them. We're coming into the third
year that Samsung will be making an O leed, and
this after crashing O lead for years and years and years,
but I think they caved once they realized that consumers
really love that O LED. Look if you've ever seen
an OLED TV, and you can look at one if

(01:37:57):
you walk into Costco, they'll have one sitting right there,
shining bright and looking gorgeous. Most people understand as soon
as they see it that they don't understand what true
black really does until you see that contrast on an
OLED TV and it's phenomenal.

Speaker 1 (01:38:12):
And also the top of the line iPhone and Samsung
phones are O lead and they are incredible displays too.

Speaker 17 (01:38:18):
Yeah.

Speaker 18 (01:38:19):
Absolutely, we carry them around in our pocket, and you know,
we've been able to get them in a television for
quite some time, but they used to be just prohibitively expensive.
Now that OLED's been around for about ten years, they're
starting to come down to earth a little more.

Speaker 1 (01:38:32):
All Right, we've got to run in a minute here,
But any other picks that you wanted to share, LG
also makes.

Speaker 17 (01:38:38):
An outstanding OLED TV.

Speaker 18 (01:38:40):
I would look at the C three if you're having
trouble finding that Samsung old that we talked about. And
of course if you are a movie buff or a cenophile,
Sony is still the best out there.

Speaker 17 (01:38:53):
They make the very best.

Speaker 18 (01:38:54):
TVs in my opinion, though you tend to pay a
little bit of a Sony tax to get a Sony
TV these.

Speaker 1 (01:39:00):
Days, but it's a Sony and you know, people, look,
Sony is the brand that it stood the test of
time and they still do make a great product. And
these are all fantastic picks. I love them. This is
why I love talking to you. You explain TVs simpler
than any human being out there. And you know, you
go into like a Best Buy or you know, all

(01:39:20):
these places were so just there's so many terms, and
there's so many things, and there's so many model numbers,
and to just have it broken down in this way
to understand what's the best. What can I get away with?
If I like this, it's all perfect. And that's why
I have you on the show.

Speaker 2 (01:39:35):
Caleb.

Speaker 1 (01:39:36):
How can folks find you online? How can they find
your reviews and what you talk about?

Speaker 18 (01:39:40):
Well, you can find my written reviews at digitaltrends dot com,
or if you actually want to see the TVs I'm
talking about, you can go to our YouTube channel, Digital
Trends on YouTube. I have a ton of videos there,
not just explaining the technology, but also talking about the
TVs that you will want to buy.

Speaker 1 (01:39:57):
All right, Caleb Dennison, Senior editor at Digital Trends, thanks
so much for joining me today. I'll put all your
picks on the website rich on Tech dot tv. Coming up,
we will share some more of your questions in the
feedbag segment. You are listening to rich on Tech. Welcome
back to rich on Tech. Rich DeMuro here closing out

(01:40:22):
the show. This is rich on Tech. We're going to
go through a little, uh, kind of a lightning segment
with some news items, and I'll get to your feedback segment.
Meta is adding new nighttime nudges for teens on Instagram.
So if your teen is on their phone late at

(01:40:44):
night surfing, reels, surf and Instagram, the phone is now
going to remind teens that they've been using the app
too much and encourage them to close it and get
to bed. This is going to happen when teens spend
more than ten minutes on Instagram, on reels or direct
messages late at night. It will remind teams that it's
late and encourage them to close the app. Whether they

(01:41:06):
do it is up to them. Wall Street Journal says
there's a huge cost hidden cost to subscriptions. Americans vastly
underestimate how much they spend on subscriptions each month. If
you ask them, they say probably about sixty two to
ninety six dollars. The actual amount closer to two hundred
and seventy three dollars. A lot of people forget to

(01:41:27):
cancel subscriptions and don't realize they're still paying. The best
way to get rid of subscriptions and clear out the
subscriptions you have, you get a new card. Once you
get a new card, because the old one is not
going to charge anymore, that you stop paying for those subscriptions. Interesting,
when vision Pro launches, there will not be some prominent

(01:41:49):
apps on board, Netflix, Spotify, and YouTube.

Speaker 2 (01:41:53):
Nope, we're We're not going to be there.

Speaker 1 (01:41:55):
And some of them are even blocking their iPad apps
from running on vision Pro, which means those are three
big entertainment apps that will not be there. Wirecutter, one
of my favorite reviews websites, has some new picks for
the best Wi Fi mesh networking systems. They say Euro
six is the best for most people. The Asus Zen

(01:42:18):
Wi Fi ax is the best upgrade pick if you
have a really fast Internet plan and if you're want
a budget, you want to budget pick the TP link
Deco S four provides good coverage but at a lower price.

Speaker 2 (01:42:34):
Once again on the Wirecutter.

Speaker 1 (01:42:37):
Consumer Report says each Facebook user is monitored by thousands
of companies. Study by Consumer Reports analyzed Facebook data sharing
from seven hundred and nine volunteers. On average, each person's
data was sent to Facebook by over two thousand different companies.
Some had over seven thousand companies. Wow, data broker named

(01:42:58):
live Ramp appeared in ninety six percent of participants data
major retailers like home Depot, Macy's, and Walmart. We're also
in the top one hundred data sharing companies. Keep in mind, friends,
these companies. Yes, you love Macy's, you love home Depot,
you love Walmart, you love Target, but they are marketing geniuses.

(01:43:22):
Their entire goal is to get you to love them
so that you take your paycheck and you deposit it
into their account. Little by little, we all do it.
You go into Costco. I saw a meme on Instagram.
It said I saved three hundred and forty seven dollars
at Costco today by not going in for blueberries.

Speaker 2 (01:43:40):
It's so true.

Speaker 1 (01:43:43):
Norton has a new AI tool to help you detect scams.
It's called Norton Genie and it uses AI to analyze screenshots.
You can pop in a text message, you got, an email,
or a social media post. It will scan it and
figure out if it is a scam or not. It's

(01:44:03):
available at Genie dot Norton dot com, or you can
download the app on iOS and Android. So if you're
thinking this might be a scam, it could be and
this might help you figure it out. Let's get to
the feedback. Janis says, I'm contacting you for a friend.
He was working for his girlfriend's company. His laptop was synced.

(01:44:24):
He has now broken up with her, but his girlfriend
has been accessing his laptop his iPhone, reading things, changing things,
locking him out of things. He spent hours on the
phone and in person with Apple and T Mobile. No
one can get her off his phone and laptop. Her
name in login is all over it. Any suggestions the janis,

(01:44:45):
I doubt if Apple and T Mobile have looked into this,
that they cannot get this person off the phone or
the laptop. Do a factory reset and that will take
care of it. Both on the iPhone and on a
MacBook or computer. Just look for a factory reset that
will wipe everything clean and it will be just fine.

(01:45:07):
Shary says, hey, Rich, I love your show. I need
help with a dilemma. I was searching for Laker tickets
on a website. I dozed off holding my phone while
searching for two hundred dollars tickets. I was awakened by
a text message from my credit card asking if I
made a purchase for almost twenty thousand dollars. When I
checked my account, it said I got two court side
seats for almost ten thousand dollars each. After doing some research,

(01:45:29):
I found that the ticketing website I was looking at
saves your credit card info since I'd made previous purchases.
Do you think it's possible I purchased the tickets accidentally
in my sleep or do you think I was hacked.
I've disputed and I'm waiting a decision. Shary sounds like
you're going to the Laker's court side. You just spent
a lot of money on that. No, I mean, look,
I don't know if you went through the entire flow

(01:45:52):
of this ticketing thing, you know, sleeping. I mean that
would be a lot of like steps. Come on, there's
either something you're not telling me here or you got
to dispute these. Don't use the tickets because you want
to make sure that you can get a refund on those.
I know there's no refunds, but that is so wild.

(01:46:13):
Joy says, I use a Google spreadsheet for my financial records.
Some people have access to my computers or any way
to set up a password or two factor authentication, so
only I can open my Google spreadsheet. I love your podcast,
Joy Joy. I think when you open up this spreadsheet
on your computer, use that incognito mode I was talking about.
That means you can log in and when you exit

(01:46:35):
this tab on your browser, nobody else will be able
to get into that browser. Patrick says your show, your
podcast is my favorite. Well done, thank you, and Laurel
says love your segments on KTLA. I wear the Fitbit
Inspire for sleep monitoring while my Apple Watch is on

(01:46:55):
the charger. I accidentally discovered I could set the Fitbit
Watch to merge into the Apple Health. This gives me
twenty four hour heart monitoring and all of my stuff
in one place. This is a great feature and worth reporting.
Keep up the good work. Laurel, keep up the good sleep.
If you can believe it, that's gonna do it. For
this episode of the show, you can find links to

(01:47:15):
everything I mentioned on my website. Just go to rich
on tech dot tv for the show notes. You can
find me on social media. I am at rich on
tech Next week, let me check the calendar.

Speaker 2 (01:47:28):
What do we got?

Speaker 10 (01:47:29):
Uh?

Speaker 2 (01:47:30):
I don't know.

Speaker 1 (01:47:31):
More stuff. We'll talk about whatever's happening in the tech world.
You know I'm gonna bring you good stuff. I will
bring it, I promise. Thanks so much for listening. There
are so many ways you can spend your time.

Speaker 2 (01:47:40):
I do appreciate you spending it right here with me.

Speaker 1 (01:47:43):
Special thanks to my guests, everyone who makes this show possible,
plus most of all you for listening. My name is richdmiro.
I will talk to you real soon.

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Rich DeMuro

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