Survival Tech

Episode Transcript
Available transcripts are automatically generated. Complete accuracy is not guaranteed.
Speaker 1 (00:00):
The one thing hackers want you to know about Bluetooth
on the iPhone, When Disney will crack down on password sharing,
and which music service is raising prices? Why you should
clean your smartphone band, your smart watch band, I should say,
and your tech questions answered? What's going on? I'm Rich

(00:22):
Dimiro and this is Rich on Tech. You know the
show is live because I make mistakes like a real human.

Speaker 2 (00:27):
No AI here.

Speaker 1 (00:29):
This is the show where I talk about the tech
stuff I think you should know about. It's also the
place where I answer your questions about technology.

Speaker 2 (00:38):
I believe that tech should.

Speaker 1 (00:39):
Be interesting, useful and fun. And guess what phone lines
are now open so you can hop on and join in.
It's triple eight Rich one oh one. That's eight eight
eight seven four to two four one zero one. Give
me a call if you have a question about technology.
Email is also an option. Just go to rich on

(01:01):
tech dot tv and hit contact. Saw the teenage Mutant
Ninja Turtles movie last night, Mutant Mayhem, and the movie
was fine. It was definitely a unique form of animation.
Kids liked it. It was you know, brought back some
memories from being a kid and all that eighties nostalgia.

(01:21):
But what I really liked about the movie was the soundtrack.
You could tell they really had some thought into the
cool songs that they chose for that soundtrack. And so
it's not very often that I watch a movie and
then go ahead and download the soundtrack and listen to it.
It's just very very cool. So we've got some great
guests coming on this week. We're gonna talk about robocalls

(01:44):
and spam calls. We've got a guest from True Caller,
the app that can help you block some of that stuff.
Then we've got Desmond Wheatley, President and CEO of Beam Global.
I checked out their sustainable ev charging that fits into
a standard parking spot. It's solar, it has a battery,
and it charges cars. That's very cool. And later on

(02:07):
in the show, Ben Showon is going to join us.
He is from nine to five Google. He is going
to have his review of the ADT self set up
security system. Now, if you are following the news in
any way, shape or form, you know that southern California
is just going to be hit with some sort of

(02:28):
tropical storm or hurricane. We're not really sure, but let
me tell you how this all started I okay, it's
just the wildest story. I am sitting at my house
on I don't know what it was Wednesday night, Tuesday night,
whatever it was earlier this week, and I'm testing out
this new weather app. It's called Tomorrow Weather by Tomorrow,

(02:49):
and I highly recommend you download it. It's tomorrow dot Io.
Tomorrow dot Io is the app. And so someone told
me about this app a couple of weeks ago. I've
had it on my phone and so I was just
kind of browsing the app because I really have grown
to like the way this app presents things. And one
of the cool features about this app is it has
what's called a storm tracker, and you can tap this

(03:11):
button on the app and next thing you know, it
will show you where all the storms are. And actually,
now I remember why I was doing this. I was
looking at this app for my mom because she was
flying out, and so I was kind of tracking the
storm on the East coast and I tapped this storm
tracker button and all of a sudden, I see this
giant storm off the coast of not California, yet it
was all the way down below, kind of near the

(03:31):
tip of Mexico, Cabo and I'm like, wait a second,
and it's showing the trajectory right towards southern California. And
I said, well, this app isn't very good.

Speaker 2 (03:41):
This is a mistake.

Speaker 1 (03:42):
There's no storm barreling towards southern California. And sure enough,
I go to a KTLA website and one minute before
they had posted Hurricane Hillary or tropical storm headed towards
southern California. And I said, wait, what when does this

(04:02):
ever happen? And sure enough this app was right. And
so now I'm really a fan of this app. So
what's neat about this app is that it can do
all kinds of weather predictions. It can track the storm,
it can show you the trajectory. It just does it
in a really nice way. I'm sure other apps do
similar things, but I'm always on the lookout for a
weather app that does stuff really nice and really neat. Anyway,
I tell you all this not to get you to

(04:24):
download that app, but to really kind of we don't
know what's going to happen with this storm, but you
have to be prepared, and with today's smartphones and everything,
there are some ways you can prepare yourself. So I'm
going to go through some of the things that I
have researched to help you prepare. Number one, you gotta
make sure your phone is charged in situations like this,
don't go to sleep with your phone on five, ten,

(04:46):
twenty percent, even halfway, just don't do it. The second
thing you need to do charge up those portable batteries.
So if you have a portable battery, charge it up.
Make sure you know where those things are. Make sure
that the flashlight is charged and ready to go, and
you've got fresh batteries in there.

Speaker 2 (05:02):
Make sure you know where this stuff is.

Speaker 1 (05:04):
If you have one of those like portable like those
giant battery packs like Jackerie is a company that makes
them portable power, make sure you charge those up as well.
And of course find your radio if you have a
portable radio. Those are really good in situations like this. Now,
there's an app that I tested which I thought would

(05:25):
sound really cool. It's called Bridge Fi, and this is
bri dg E f Y And this app is supposedly
supposed to be good in a disaster situation because it
uses Bluetooth on your phone and a phone nearby to
let you chat with friends even when there's no Internet,
so it works from a distance about three hundred and

(05:46):
thirty feet this is a football field, and if you
need to text someone that's further than that, it kind
of hops your message among other users in the area.
So the idea is that if everyone has this app
on their phone, all their Bluetooth is working, it's creating
a local network. The problem is I was not able
to get this app to work. So you may be
reading over the weekend a whole bunch of these emergency apps,

(06:08):
and this is probably going to be mentioned over and over.
I could not get it to work. But what's really
neat about this app that if it worked, it would be.

Speaker 2 (06:16):
Really really useful.

Speaker 1 (06:18):
So I got my name to show up on different
phones in my house, but I can never get the
messages to carry through. But there's also a public group chat,
which theoretically anyone in your neighborhood that has this app
could hop on and chat. That would be really useful
if the internet went out or if the power went out.
But quite frankly, I could not get this to work.

(06:39):
So you can download it, you can try it see
if it works with your loved ones in your house.
But for me personally, I could not get it to work.
Maybe it was a setting on my phone. I don't know.
The other app that a lot of people like is
called Zelo Zello. This is an app that turns your
phone into a walkie talkie. It's nothing new, it's been
around for a long time. People really like it. It's

(06:59):
available on iOS and Android. The problem with that is
that it does need internet service, so if your mobile
internet or your WiFi went down, that app would not
be much help. But people do like it because it
pretty much turns your phone into a walkie talkie. The
FEMA app FEMA. This is from the Federal Emergency Management Agency.

(07:21):
This is an app that provides you with all kinds
of disaster resources. It's available for Apple and Android devices.
You can get weather alerts in real time from the
National Weather Service for up to five locations. You can
learn about nearby shelters if you have to evacuate, and
it also has a bunch of safety tips, disaster assistants,
and preparedness reminders, so that's a good app as well.

(07:42):
The FEMA app now red Cross also has an app
called the First Aid App, and this puts expert advice
for common emergencies on your phone, so you can kind
of learn about this stuff before you actually need to
use it. And it's really wild, Like I'm not trained
in anything like CPR or things like that, but my
wife is. And it's really reassuring to have someone around

(08:04):
that kind of knows what they're doing in an emergency situation.
So the more you can prepare that way, the better. Now,
when it comes to location sharing, Life three sixty is
a good app if you want to share location with
friends and family that is cross platform.

Speaker 2 (08:18):
It works really well. If you're just.

Speaker 1 (08:20):
On iOS, you can use find my to see where
friends and family are that are linked up with you,
you know that are all on your Apple ID or
people who have agreed to share their.

Speaker 2 (08:30):
Location with you.

Speaker 1 (08:31):
Now on Android, there's a little feature that's actually quite useful.
This is on Google Maps. If you locate yourself, you'll
see a blue circle on the map. If you tap
that circle up will pop up a message that says
share location. You can share your location with anyone for
a predetermined amount of time. You can say share my
location for an hour, or share my location until I

(08:53):
turn this feature off. That's a really handy feature and
it does work cross platforms, so that's very very nice to.

Speaker 2 (08:59):
Know out now.

Speaker 1 (09:01):
When it comes to SOS, this is there's a bunch
of built in emergency features on the iPhone and Android.
You should familiarize yourself with this. On the iPhone, if
you press and hold the power button and the volume
up button for a couple of seconds, you will see
emergency call. So that way you can immediately activate the

(09:21):
SOS feature on the iPhone. You can also turn on
the option in settings to just press the side button
five times, and so if you're just like in a
hurry you don't really know how to dial nine one one,
or if you're in a different country. This will work
in any country because the iPhone kind of knows where
you are and it will immediately dial emergency services. And

(09:42):
you can set it to have a countdown time or
you can just do it immediately. Again, you have to
turn that on in settings, so definitely check that out
now if you have a new iPhone, iPhone fourteen and
fourteen pro and this saved a lot of lives over
in Hawaii. Apparently, Emergency SOS via satellite this is a
new feature, so this routes your emergency texts over a

(10:04):
satellite see you have to have a clear view of
the sky, and this is something that's a little bit
tricky to do, so I would recommend if you have
an iPhone fourteen or fourteen Pro, go into the settings,
go into Settings SOS and scroll all the way down
and if you see Emergency SOS via Satellite, you can
try a demo of that feature. You can also share

(10:25):
your location over satellite in the Find My app if
you open the app and tap me, you can see that.
Now on Android they have similar features, not the satellite
just yet, but go ahead on Android and set up
your emergency contacts in your settings, go to Settings Safety
and Emergency and then of course they also have a
similar Press the side button five times to activate. You

(10:47):
go into Settings Safety and Emergency Emergency SOS and there's
also a feature called Emergency Sharing. This will send your
current location and a request for help to your emergency contacts.
You can include a f in five seconds of audio.
I tested this last weekend. I sent an emergency picture
and audio to my mother in law by accident. She

(11:08):
was very surprised. Thankfully the picture was of my legs
and I had pants on, because that would have been
really really emergent. Really that would have been a new emergency.
And finally, on iPhone and Android, you might have gotten
a wireless emergency alert in the past and you might
have said I don't want these alerts on, and you
might have turned them off in your haste. I would

(11:31):
say it's probably a good time to turn them back on.
Go into iPhone Settings and then Notifications and scroll all
the way down past your list of apps. You'll see
government alerts and you can turn on emergency alerts and
public safety alerts. Android very similar. Go into Settings Safety
and Emergency, wireless emergency alerts and you can turn those

(11:52):
on again. If you're on Android, go into Settings Safety
and Emergency. That is your friend today to check out
all of the different safety features on iPhone notifications and
also inside the SOS features SOS and Emergency that's where
you're going to find all of those features as well.
Emergency SOS is the actual label. All right, I know

(12:13):
he gave you a lot. I put it all on
my website rich on tech dot TV. Just hit the
banner at the top and you can see links to
everything that I mentioned in today's show. All right, coming
up your calls at Triple eight. Rich One oh one
eight eight eight seven four to two, four to one
zero one. Give me a call if you have a
question about technology. My name is rich DeMuro and you

(12:35):
are listening to Rich on Tech. Welcome back to rich
on Tech. Rich DeMuro here talking technology with you. I
know I went through a lot in the first segment
when it comes to emergency preparedness. And I'm not one
of these people that you know. I'm not trying to
say doom and gloom is happening, but you have to

(12:57):
be prepared. And it's better to be informed about this
and have nothing happen then to be scrambling if something
does happen. We don't know what the extent of this
storm is going to be, but it is always, always,
always best to be prepared. And I'm getting a lot
of questions from my kids because they're hearing a lot
of stuff, they're seeing a lot of stuff. I'm sure
you are too, So it's always best to just be

(13:19):
in the driver's seat when it comes to all of
this stuff. By the way, charge electric cars too and
gas up. Those are two things I covered hurricanes back
in my early days of my career, and I will
never forget.

Speaker 2 (13:32):
We were in what was would turn out to be Katrina.

Speaker 1 (13:36):
And we were in Mobile, Alabama, I believe when it hit,
and it was or where we Pensacola, I can't remember.
We were somewhere in the south and we were in place.
And the toughest thing in the morning was when this
storm was just beginning to hit, was trying to find gas.
We must have driven for an hour to find gas.
And so that is another thing that's always smart to

(13:58):
gas up. I never, at this point in my life life,
I never go to sleep without less, you know, less
than like a quarter tank or something. But I you know,
in emergency situations, always always always have a full tank.
All right, let's go to Dennis. Dennis is in Corona, California. Dennis,
you're on with Rich, very rich.

Speaker 3 (14:17):
So I have a I have two daughters, nine and eleven,
and it seems like all their schoolmates have phones and
they're not clamshells. They're all smartphones. I'd like to get
your opinion on how to desk to monitor. I have
two old old iPhone sevens that I was thinking about

(14:39):
getting on and giving those to them, but you know,
I don't want to have to ask for their phone
and figure out something after the fact. You know, I'd
like to be able to monitor their social media, their
texts and just make sure there's nothing you know, with
that independence comes some vulnerability. Yeah, so I just want

(14:59):
to get your your opinion on I mean, I guess
I might have to go through each of their social
media apps and try to put rental controls on all
of it. But I don't know if there's one encompassing
app that sort of helps facilitate that.

Speaker 4 (15:13):
Yeah.

Speaker 1 (15:14):
Well, first off, good luck, because this is not easy,
and I have two kids, and you know, I've got
a whole bunch of precautions in place, and let me
tell you, it's a headache. But it's also good at
the same time, and it's also very, very complicated. Just today,
my kids were complaining because they couldn't use Facebook Messenger
to chat with their friends because I had it blocked

(15:36):
at the network level, because you know, just because why
do they need that? But now they're getting to the
age where they want it. So a couple of things
to look at. Number one, start with the screen time
parental controls inside the iPhone. They're kind of complicated, but
you can do a lot from there in limiting what
they can do at the network level. You may want

(15:57):
to look into a router that allows you to do
things like block adult websites or block any sites. I've
an EO and I can go through and block pretty
much any popular website at the network level, which is
really handy.

Speaker 2 (16:12):
And then if you want something that's.

Speaker 1 (16:13):
More full serviced, I would check out two services. The
first is Bark b A RK. These are parntal controls
that do all the things that you were talking about,
monitor social media, texting, but you have to understand that
some of those things are limited based on the iOS
operating system. And the other one is AURA au Area,

(16:36):
So I would check those things out. Those are the
main platforms that I would look at, and I think
using a combination of those things is going.

Speaker 2 (16:44):
To help you.

Speaker 1 (16:45):
The router that I like that has Bark built in
is Villo Vilo, so you can check that out. They
have a partnership with Bark and so you can get everything.

Speaker 2 (16:55):
Kind of all in one.

Speaker 1 (16:57):
But Dennis, no easy solution to this, but definitely I'm
glad as a parent that you are looking into this
and you are being proactive.

Speaker 2 (17:04):
Good luck with that, all.

Speaker 1 (17:05):
Right, coming up, we're going to talk about robo calls,
why do we get them, and how to stop them
right here on rich on Tech. Welcome back to rich
On Tech. Rich DeMuro here talking technology with you at
triple eight Rich one oh one. That's eight eight eight
seven four to two four one zero one. We've all

(17:29):
had that phone call, the spam call, the scam call.

Speaker 2 (17:34):
The robo call.

Speaker 1 (17:35):
They are annoying and True Caller is one of the
apps that is trying to battle these calls. On the
line is Clayton Leah Bratton of True Caller. Thanks so
much for joining me today, be.

Speaker 5 (17:48):
Rich, thanks for having me soho really great to be here.

Speaker 1 (17:52):
Yeah, let's talk about robo calls in general, because I
don't understand in twenty twenty three why we're still getting them.

Speaker 2 (17:59):
Can you explain?

Speaker 6 (18:01):
Yeah, I think the reason why we're getting them that is,
as long as humans have had money, somebody else has
wanted to take it from them. And the people who
are perpetrating these fraudulent schemes are both astute technologists, so
they know how to get through the systems, and they
are very accomplished psychologists and social engineers, and so it's
just a numbers game, right If they're able to get

(18:23):
through to vulnerable people, and we think that we're not vulnerable,
but at any given moment, you could be. And they're
getting more sophisticated than their scams. So this is two
thousand and nine. True Caller has now grown to over
three hundred and fifty million monthly active users globally in
forty two countries. This is a global problem, right, It's
an international problem. So we're going to do something about it.

Speaker 1 (18:43):
So you mentioned that they're trying to you know, scam
us or get money. I mean, is that really always
what it comes down to, where they're trying to sell,
like even like a sales pitch.

Speaker 2 (18:51):
Is that like a scam usually?

Speaker 6 (18:54):
Well, I think it's important for people to remember there
are legitimate global calls, right. It could be a pharmacy,
it could be traveling hospitality, and they use machines to
dial masses of people for notifications. School systems aren't known
for that. That's technically a robo call.

Speaker 5 (19:08):
But when they are.

Speaker 6 (19:09):
Used for nefarious purposes, they're not always outright fraud, like
giving your credit card or send me an Apple gift
card or something like that. Sometimes they're just collecting your
personal information. So it could be a senior citizen, a
medicare fraud scam, and all they really want to do
is to get more detailed personal information they can leverage
for identity theft in the future. So it's not always
a clear cut of just asking for money, it's gathering

(19:32):
more information.

Speaker 2 (19:33):
All right.

Speaker 1 (19:34):
So the number one question I always get when it
comes to robo calls and scam calls is how did
they get my phone number?

Speaker 2 (19:40):
Where are they getting this from?

Speaker 6 (19:42):
Interestingly enough, right, there's they multi source this from anywhere
you've ever put in So you've seen the data breaches
that large communications and enterprises have had, large retailers have had, Right,
maybe you put your phone number into a point of
sale system for a loyalty club, some retailer, or what
we really see now is that people have been trading

(20:03):
their privacy for the convenience of social media, and they
put so much information about themselves out in social media
that it doesn't take a lot of mining to get
very precise information. If you've given me somebody's phone for
three days, I'll tell you more about them than the
FBI or the NSA. Really, I mean, we put so
much information out there about ourselves, and then we wonder
why we're vulnerable.

Speaker 1 (20:23):
So, how do they make the phone number look like
it's coming from either a number near me or my number?

Speaker 2 (20:30):
What does that? Why do they do that just to
make me answer?

Speaker 5 (20:33):
Yeah?

Speaker 7 (20:34):
So what?

Speaker 6 (20:35):
That's called neighbor spoofing, and it's just human nature to say, oh,
that looks like it's from my area code.

Speaker 5 (20:41):
It's a much higher probability that that's someone.

Speaker 6 (20:43):
That might know me or that I might have a
relationship with, might do business with, and that neighbor spoofing
has proven very effective. Now I do have to credit
the Federal Communications Commission and carriers for implementing something called stirshaken,
which is basically a handshake protocol to say this is
a very number, it does belong to this carrier, and
that has greatly reduced at least the spoofing, if not

(21:04):
the robo call volumes, because.

Speaker 8 (21:05):
There's other methods.

Speaker 6 (21:06):
And the reason you can do that is because as
soon as we went to a voice over internet protocol
or internet or internet phone right then you're not necessarily
just some analog service over copper lines. You can put
anything you want in the front of that message and
the header message to say anything you want. And so again,
enforcement is in. Policy are working to a certain extent,

(21:28):
but you've got to be vigilant and you've got to
have really that last line. It depends, like true caller,
for the bad guys that get through.

Speaker 1 (21:34):
Okay, before we get to some of the things that
true caller does, I want to know, do you have
any general tips on how to like, do we just
stop sharing our phone number?

Speaker 2 (21:43):
I mean that's kind of impossible.

Speaker 1 (21:45):
It's like the phone number is everything now, like every
service wants us to log in with our number.

Speaker 6 (21:50):
Yeah, it really is your identifier. And I think that
there's a difference between being paranoid and vigilant, right. I
think that there's obvious cases where maybe you know, you
might want to quesquestion. I wouldn't treat it quite as
closely as they do my social Security number, but I
would be selective about it, right. And of course, if
it's an unknown call, it's easy to say, well, just
don't answer unknown calls. But there's a lot of people

(22:11):
out there and professionals who's livelihood depends on taking that
next call. It might not be somebody in your contact,
but it may be an opportunity and so what we
want to try to do is to protect those folks
if they could take the call, the calls.

Speaker 1 (22:23):
That matter, right, And that's the crutch of this whole thing,
because Okay, so like my wife, she'll sit there and
the phone will ring and it's a different number, and
she'll be like, I'm not answering that. I said, wait
a second, our kids are like at school or at
their friend's house, Like we don't know whose number that is.
Like my rule is like if my kids aren't with me,
I always have to answer the number.

Speaker 5 (22:43):
Absolutely.

Speaker 6 (22:44):
If you you just describe, you know, called the soccer moment, Right,
You've got all these play groups and teams and all
the people that you know that aren't going to be
in your contact right from the school and all the activities,
and then you have somebody like you yourself, a journalist.
You're getting blind calls all the time, callbacks all the time,
and you can't afford not to answer the call. If
you're a salesperson, if you're a realtor, right, your livelihood
depends on communicating. And the robo callers and the scammers

(23:07):
and the fronters have deprived us of that communication. So
we've got to protect ourselves with smarter solutions.

Speaker 1 (23:13):
And so what do you make of the call filtering
apps that the carriers put out versus what you put out?

Speaker 5 (23:20):
You know? So I think that the first of all,
we are compatible with it.

Speaker 6 (23:23):
We are like, like I said, the last line of
the fence or a layer, that last layer on top
of those.

Speaker 5 (23:28):
So I think that they're okay, right. What they're trying
to do is to maintain.

Speaker 6 (23:33):
A decent database of suspicious numbers and try to identify
callers as they come in. And it's bundled into your plan,
and it does a decent job, right. My concern is
that sometimes they could be blocking calls you know, falls positive,
or you could be blocking calls that they really should
be getting through. I would be, you know, be mortified
if my parents didn't get a medical call or a

(23:53):
pharmacy call what they wanted. But overall, I think it's
it's good, right, every every it's because it's a cat
and mouse game and every under measure helps. What we
do is, you know, with true caller is we've got
this global database that's constantly updated and so we're looking
at the patterns of billion and a half scam calls.
Of data we see network right and making that available

(24:15):
and machine learning and AI to make sure that that's available.
So if something does slip through what you've already got,
that we can catch it.

Speaker 1 (24:22):
Okay, So explain to me what True Caller does. And
the reason why this whole thing came up is because
I said on my previous show, I said, well, I
was a little concerned with putting my phone number into
True Caller because when you sign up, they want your
phone number, and are they sharing that with spammers?

Speaker 2 (24:38):
Are they selling that?

Speaker 1 (24:39):
I mean, can you explain, you know, how this works
and if that's actually happening, because I feel like that's
a common thing I hear about.

Speaker 6 (24:47):
Yeah, I think it is fairly common that there are
apps out there who ask you to put your information
in there and then they monetize that data.

Speaker 5 (24:54):
That absolutely does not happen a True Caller.

Speaker 6 (24:56):
I would say that the user and subscriber information is
absolutely Sackri saying. The only reason it's there is that
if you and I are both True Caller users, that
we are verified with one another, we can communicate through
the platform. There's a you can imagine there's many entities
that would like to license this, you know, the largest
caller idea and spam blocking data in the world. Absolutely not,

(25:17):
and so the user data is off limits. But the
patterns we see in the billions of calls that go
across the network, just the numbers, right, Just if we
see a number of block of numbers firing off hundreds
of thousands of calls at last two seconds, I'm pretty
sure that that's probably nefarious activity, right, right, right.

Speaker 1 (25:36):
And so this happens in real time, and just explain
quickly how it works on your phone and does it
work the same on Android and iOS?

Speaker 6 (25:44):
Oh, that's a really good question. Now it doesn't, and
so you know, a true call. Ever since the birth
of Android, we've been the most comprehensive communications management you know,
spam blocking and caller idea application. And it's very feature
rich because an Android, you can actually see the phone
number coming in and then you can say you can
quire the data, you can actually enrich that data as

(26:05):
it comes in. On iOS, as you know, it's very
locked down and so you can't do the same thing.

Speaker 5 (26:10):
So we spent a good bit.

Speaker 6 (26:11):
Of the last couple of years developing an iOS solution
and it's quite clever.

Speaker 5 (26:15):
What we've done.

Speaker 6 (26:16):
We have the ability to take the most frequently called
numbers and spammers in a twenty four hour period and
push them right to the device, right, And so that's
just a couple of millions, so we're able to and
it's constantly being updated.

Speaker 5 (26:28):
With AI and mL.

Speaker 6 (26:29):
Then we've also created a series shortcut right so that
you can call it live call D and you can
literally as a phone call is coming in.

Speaker 5 (26:36):
And say hey, serious or true caller.

Speaker 6 (26:38):
And that goes against our entire database of like seven
billion numbers, right, So that's that's yeah. And then we've
developed we've developed some advanced features like call screening where
we can actually interact and engage with with the caller
in a turn on whether you're going to take that
call or not. That not only helps you take those
calls that matter, but it's also something that just stops
to get dead guys dead in their tracks, but you

(26:58):
don't take the bad best. And then we've got other
features that will be coming up around the corner that'll
just make it easier to manage all your communications. And
I think one of the things it's also worth talking
about is the amount of spam text because you've seen
as there's been some enforcement action and robo calling. This
easy to send a text. It's even easier and cheapercent text.
So we developed something called smart SMS and massive Message

(27:19):
categorization and that allows us to detect those as well.

Speaker 1 (27:23):
All Right, we may have to leave that for another
conversation because I'm out of time here, but thank you
so much, Clayton Leah Bratton of True Caller. Check out
the app. I'll put a link on the website Rich
on tech dot TV. They do have a free level
and then also some premium levels that do add some
interesting features, including call recording and some other things.

Speaker 2 (27:42):
Clayton, thanks so much for joining me today.

Speaker 5 (27:44):
Thanks for having me.

Speaker 7 (27:45):
Rich.

Speaker 1 (27:45):
All right, more of your questions coming up next to
triple eight Rich one O one. That's eight eight eight
seven four to two four one zero one. Carmen is
in Hollywood, California. Carmen, you're on with Rich.

Speaker 7 (28:05):
Thank you morning, Good morning.

Speaker 4 (28:08):
Question two questions thes prover up that might have to
need internet whenever I need it, if I need it?

Speaker 2 (28:19):
Good question.

Speaker 1 (28:20):
So it depends on the emergency SOS you're using. So
with the iPhone, if you're using the standard dialing nine
one one. You actually all you need is access to
any cellular service. So if you are on the latest
software on the iPhone, if you ever notice at the

(28:42):
top it says SOS when you don't have a signal,
what that means is that your phone can tap into
any of the three major wireless carriers to send out
a nine one one emergency call. So let me repeat this,
because in the US, the law says that phones have
to be able to dial nine one one on any

(29:05):
carrier's network. So let's say you have AT and T,
you're in an area that has no AT and T
service and you need to dial nine one one. Your
phone is able to dial nine one one on Verizon
or T Mobile. You don't know that's happening. It's just
happening in the background. Now in other countries, they actually
some of them don't allow that. And by the way,

(29:25):
this even works on an unactivated phone. So if you
had a phone in a drawer in your home and
you powered it on and there is no active cellular
plan on that phone, it would still be able to
dial nine one one here in the US. Now, in
different countries the rules are different. For instance, in Japan,

(29:46):
I was told that they actually don't allow this sort
of thing to happen, So you really need to check
if you're going to a different country about dialing nine
one one or their appropriate emergency service and making sure
you have an active line that.

Speaker 2 (30:00):
Will go through as well texting.

Speaker 1 (30:02):
You can also text nine one one in a lot
of places, so know about that. And then there is
this new emergency it's called Emergency over SOS. Sorry, let
me get the exact name. It's called Emergency SOS via
Satellite and this is only on the iPhone fourteen and

(30:23):
iPhone fourteen Pro models, and this is when you are
outside of cellular and Wi Fi coverage, you will still
be able to dial.

Speaker 2 (30:32):
It's not necessarily nine one.

Speaker 1 (30:34):
It is emergency services, but it's actually staffed by some
folks that Apple has created and hired and set up,
and so will they will receive. It's not a phone call,
it's actually a text and that will work anywhere you
have a clear view of the sky. And this is
on the iPhone fourteen and fourteen Pro and so you

(30:55):
can actually check this out inside the settings if you
open up the settings app on your iphe phone, tap
Emergency SOS and then if you look all the way
down it says emergency SOS via satellite only if you
have it, So if you have it, you can try
a demo of it before you actually need it. And
this will work in the United States, and you can

(31:16):
go on the website to see exactly where this has coverage.
But it's basically the entire US and in Canada and
in other countries as well, So great question.

Speaker 2 (31:29):
It may not one caveat here.

Speaker 1 (31:31):
It says it may not work in places above sixty
two degrees latitude, such as northern parts of Canada and Alaska.
So hopefully you don't find yourself in a place where
this doesn't work. But that's kind of like a fail
safe place that does not require an Internet connection.

Speaker 2 (31:46):
Carmen, thanks for the question. Appreciate that.

Speaker 1 (31:49):
Let's go to Ted in South Dakota. Ted, you're on
with Rich.

Speaker 4 (31:53):
Okay, I'm looking for UPS that can handle extreme temperatures hot,
both hot and cold.

Speaker 1 (32:04):
So you want a UPS that actually works in different
various conditions. So I'll tell you the way that I
research products so that you can do the same. So
I don't have a UPS, so I've never actually purchased
one of these but this is an uninterruptible power supply,
and this is basically a giant battery that you can

(32:26):
connect to your electronics. So it has a connection for
various gadgets that you can plug into this thing. And
the idea is if the power goes out, this will
still work. And a lot of the times that this
will work for you know, maybe something like four hours.
And so this, you know, you can plug in your

(32:47):
main electronics, whether it's your modem, your router, your computer,
a couple of things like that that you don't want
to go down in the case of an emergency. And
if you've ever worked at an office, you might have
seen one of these things under or your desk or something.
A lot of times they will have this, but this
is for home. So the two sites that I would
check out, actually I would check out three different websites

(33:08):
and I kind of look at what they recommend and
then also what Amazon is recommending as well. So the
first website I go to is Wirecutter and their pick
is won by cyber Power, and the second pick is
by a company named APC, which you've probably heard of,
And so both of these are about the cyber Power
is actually pretty reasonable. It's one hundred and thirty nine dollars.

(33:31):
The APC is about two hundred and seventy five dollars.
Now you're gonna have to check to see what the
temperature rating is on these things, because they may or
may not work, you know, depending on the temperature that
you need.

Speaker 2 (33:45):
There's a range for these.

Speaker 1 (33:47):
Now, if I go over to best Reviews dot com,
which is owned by Nexstar, the company I work for
on TV, they recommend APC as well and also CyberPower.
So now this is telling me that APC and CyberPower
are the two that I want, and they say the
best of the best is the APC. And then they
also have the CyberPower listed as a one that they

(34:09):
like as well. And then if I go to Amazon
and I search for a ups backup, the best seller
is an APC model, but it's only sixty bucks. So
if you want something that's really a little bit higher end,
their popular brand pick is the cyber Power. And so
again all roads are leading to the same two companies,

(34:30):
CyberPower and APC. So that's where I would I would
focus my efforts and research and to kind of narrow
down to see which one of these is going to
work with what I need. So that's the way I
would do it. Ted in South Dakota. Thanks for the question,
appreciate it.

Speaker 2 (34:50):
All right.

Speaker 1 (34:51):
I talk about the website rich on tech dot tv.
That is where you can go to get more information
on anything I mentioned here. So if you go there,
you can not only see the things that I mentioned
on the show. At the top of the screen, it
will say looking for something I mentioned on the radio,
so you can tap that and in real time it
is updated with the different things that people ask and

(35:12):
the links that I put in to everything that I
mentioned there. So rich on tech dot tv while you're there,
if you want to subscribe to the podcast version of this,
you can do that as well. You can listen later,
and you can follow me on social media. I am
at rich on tech on all the major social media networks.

Speaker 2 (35:31):
All right, coming up.

Speaker 1 (35:31):
On the next hour, I'm going to tell you about
the one thing that hackers wants you to know about,
how Bluetooth works on your iPhone. You're listening to rich
on tech, all right, let's talk about the iPhone. And
there's this big hacker conference called Defcon. This happened in

(35:52):
Las Vegas over the last week and they.

Speaker 2 (35:55):
Did something interesting there.

Speaker 1 (35:57):
A security researcher used a small vice costs about seventy
bucks to create pop up messages on nearby iPhones using Bluetooth. Now,
these messages wanted people to share their Apple ID or
password with a nearby Apple TV. And now, as you
might expect, the people at attend this kind of conference

(36:18):
are pretty smart, so they didn't fall for it.

Speaker 2 (36:20):
But it was an experiment.

Speaker 1 (36:23):
Number one to show that if you turn off Bluetooth
on iPhones, there's actually two ways of doing it, and
most of us do it the way that doesn't really
turn it off. And I'll explain that in a second.
So the way that most people use the Bluetooth on
iPhone is you use what's called the Control Center, and

(36:43):
that's when you swipe down from the upper right hand
corner and you toggle the little Bluetooth icon. That doesn't
actually turn off Bluetooth. If you really want to turn
off Bluetooth, you have to go into settings and turn
it off there and that completely turns off that Bluetooth radio. Now,

(37:05):
the whole point of this was really to tell people,
you know what number one, you're turning off Bluetooth.

Speaker 2 (37:12):
The wrong way.

Speaker 1 (37:12):
If you think it's off, it's not actually off, and
that way, in that way, someone could still try to
hack you. And number two, it's to show that there
are many, many methods of trying to get us. And
it's not just the spam text and it's not just
the robo calls. It is stuff like this where they

(37:33):
try to engineer or reverse engineer our phones and social
engineer us. Because how many times have you been to
a conference center or an office where you need to
connect to an Apple TV or some sort of service
to share your screen, and of course you do this.
Now it might seem a little odd that it's asking
you to put in your Apple ID and your password,

(37:55):
but again you might say, oh, that's maybe what I
have to do. So according to Tom's guy, what you're
doing when you toggle the Bluetooth off in the control center,
you're really just telling your iPhone to disconnect any devices
that are currently connected. And so the reason this is
so complicated, it's like there's not even easy way to
explain it. But the reason why they do this on

(38:18):
the iPhone, and this is a change from years ago,
is because everyone's using these air pods and all these
earbuds and Apple watches, and you know Tesla's to do
the Bluetooth, you know nearby Bluetooth. So if you turn
off Bluetooth completely on your iPhone, you lose the ability
to connect to things like your AirPods and stuff when

(38:38):
you want to, when they're nearby, And so the iPhone
sort of stays dormant with Bluetooth unless you go into
settings and completely turn it off. So if you want
to disabled Bluetooth completely, you have to go into settings
and turn off Bluetooth.

Speaker 2 (38:53):
And the same goes for Wi Fi.

Speaker 1 (38:54):
By the way, if you're toggling Wi Fi off in
the control center, it's just toggling it off that connection
that it's actively connected to. If you truly want to
turn off any sort of Wi Fi on your phone,
you have to go into settings. I know it's a
weird delineation, but it's something that you know, people like
myself know about, but I don't think a lot of
other people even think about. I did something interesting this week.

(39:19):
I signed up for a mobile driver's license through the
state of California. And this is something that we're seeing
happen in more and more places, more and more states.
This idea of a digital driver's license digital ID. Now,
college kids probably don't really want this, because I don't

(39:40):
know about you, but when I was in college, if
I had a fail proof way of a place verifying
my age, probably wouldn't have liked that very much, you know.

Speaker 2 (39:51):
And let's put it this way.

Speaker 1 (39:52):
Anyone who checks an ID that is looking at that
ID and looking at the person standing in front of them,
the person is, you know, maybe not the age they
need to be. You are not fooling anyone. Give me
a break. I can tell how old someone is, and
I can tell if someone is of a certain age.

Speaker 2 (40:11):
I get it, maybe if they're right on the cusp.

Speaker 1 (40:13):
But when you have a thing that says you're twenty
six and you're really seventeen, come on, they know what's happening,
and they're just letting it slide. Now, with the new
digital driver's license and age checks, that is not gonna
happen anymore because they're going to be scanning your license.
And I'm not talking the barcode on the back. This
is a QR code that's on your phone. And so

(40:36):
basically with California they're testing this new mobile driver's license.
You can download the California DMV wallet app and you
can sign up. And the way I signed up, you
scan the front and back of your driver's license and
then you basically take a picture of your face and
they say they're scanning your face to match it up,
and then it takes about a couple hours from me

(40:58):
before they approve it. And I don't know if that's actually
a human approving it on the back end or if.

Speaker 2 (41:02):
It's just a computer system.

Speaker 1 (41:04):
But this pilot is limited to one point five million participants.
Now it's been going on for a couple of days. Now,
they may have hit that already. As you might imagine,
the comments on my Facebook page about this where wide ranging.
A lot of people don't want to do this because
why do they want to have more information out there
than they need to Why do they want a digital

(41:24):
driver's license when the physical one is just fine? And
by the way, this does not work with Apple Wallet,
it does not work with Google Wallet, so you can't
actually store this on your phone in the same place
you store your credit card. It's just stored inside this
wallet app that the DMV has, so it's kind of weird.
And by the way, there's almost nowhere you can use this.

(41:46):
There's a couple of checkpoints that the TSA will allow
this at at San Francisco Airport and LAX and also
some places can allow you to verify your age as well.

Speaker 2 (41:57):
So why go through the whole hassle of all this.

Speaker 1 (42:01):
Well, I like to be on the cutting edge, I
like to try new things, and I just wanted to
see what this is all about.

Speaker 2 (42:06):
But at this point, even if you.

Speaker 1 (42:07):
Download and sign up for this, you still have to
carry your physical driver's license. And you know, there's some
there's some definite things that come along with this. Whether
you like it or not, this is just a precursor
to what's going to happen in the future, and that
is that all driver's licenses will eventually be digital. That's

(42:29):
just the bottom line. It's gonna happen, kind of like
the way credit cards are now. It was like at
the beginning of the wallets, the digital wallets, you could
have an option of having it in there. Now it's
pretty much tapped to pay is the way to go
for like ninety nine percent of people, well maybe not
maybe not ninety nine percent.

Speaker 2 (42:47):
But a lot of people.

Speaker 1 (42:50):
Let's see phone number triple eight rich one oh one
eight eight eight seven four to two four one zero one.
If you have a question about tech, give me a call.
If you have Disney Plus, they are going to start
the password sharing crackdown. Netflix is they were the first
to take this dive, and they said, you know what,

(43:12):
it worked. They converted a whole lot of people into
paying Netflix members because they flipped a switch and when
you logged in, it said, hmmm, this doesn't look like
it's logging in from the account or the area that
we think.

Speaker 2 (43:25):
It should be.

Speaker 1 (43:26):
Seems like you're a friend of a friend that's logging
in on your friend's account. Hey, if you still want
to keep using this, you got to pay. And what
happened a lot of people just said never mind, okay, fine,
I'm done, and a lot of other people said, okay, fine,
I'll get my own password and my own sign up
and my own payment. And so they got a lot
of new people to subscribe. And so now Disney is saying, okay,

(43:50):
now it's time for us to do the same. Disney
chief Bob Iger said that they were putting a priority
on finding ways to convert password borrowing users into paying customers.
All this, according to Variety, they said, we're actively exploring
ways to address account sharing and the best options for
paying subscribers to share their accounts with friends and family.

Speaker 2 (44:09):
What does that mean, queue the.

Speaker 1 (44:11):
Cash register, chiching, because it means they will find ways
to make people pay or stop streaming on their friends
accounts right now. The only thing that Variety found in
the customer agreement for Disney Plus, ESPN and Hulu says
that customers may not share your log in credentials with
third parties, but they don't specify if a third party

(44:34):
is friends or family or someone that doesn't live in
the same household. So again, come twenty twenty fourths, you've
got about let's see what is it. August got a
couple months before this is going to take effect. But
in the case of Netflix, it took effect really quickly,
like really quickly, like Netflix.

Speaker 2 (44:52):
I remember the first time it happened to me. I
logged in.

Speaker 1 (44:56):
I was trying to log in on my VR headset
and Netflix was I was like, oh, no, we're sorry,
your household is in another state. You need to pay,
And I said, wait, what I pay for this? And
sure enough, when someone on my account had logged in
it sets the household as their area, and I was like, oh,
that's how it works, and so they said, yeah, confirm

(45:19):
we're the household. And once you try to log in
from an area that's not in that households area, the
red flag goes up and it says you can't log
in unless you pay up or you can reset your area.
And so what I did, because I'm the owner of
the account, I went in and I reset the household
to mine, and that, of course kicked off everyone else
that was streaming from a different place, you.

Speaker 2 (45:41):
Know, I mean, who knows. Maybe I shared the password
with them a long time ago. I can't remember. It's
tough to remember all this stuff.

Speaker 5 (45:46):
All right.

Speaker 2 (45:47):
Rich On Tech is the name of the show.

Speaker 1 (45:50):
You are listening to rich DeMuro here talking technology at
triple eight rich one oh one. That's eight eight eight
seven four to two four to one zero one.

Speaker 7 (45:59):
Uh.

Speaker 1 (45:59):
Coming up this hour, we are going to talk to
Desmond Wheatley, President and CEO of Beam Global. They've got
a really cool solution for ev charging that fits into
a parking spot. You are listening to rich on Tech
Triple eight rich one oh one eight eight eight seven

(46:21):
four to two four to one zero one is the
number if you want to hop on the line and
ask me a question about technology. Let's go to Kevin
in Las Vegas. Kevin, you're on with Rich.

Speaker 9 (46:32):
Hey, Rich, how are you? Thanks for taking the call.

Speaker 2 (46:34):
I'm doing great. Thanks for calling.

Speaker 9 (46:37):
I have a strange issue going on. I have a
Phillips Hugh lights installed in my house. And just to
give you a little background, last year I had the
Geek Squad install for me echob thermostads, schleg door locks.
I put that in Phillips Hugh sinkbox and lights around
my TVs and then just lights in all the lambs.

Speaker 2 (46:58):
Oh you're in it. You're in a minute, right.

Speaker 9 (47:01):
So I took the sink boxes off because they just
made the TV take minutes to start up, literally two
or three minutes to get the TV to start. And
I called the Geese Squad back once they tried to
fix it, they saw it happen. So I just eventually took.

Speaker 4 (47:16):
That off.

Speaker 7 (47:19):
Largely.

Speaker 9 (47:19):
Okay, but here's the issue I have. I wake up
in the morning and I hit a good morning thing
that should turn on all the lamps in the house.
And what will happen is they all turn on but
then slowly and I can sit there and look at
the app and I can see it happened. A light
will turn on in the kitchen, then one'll go down
to one percent in my office, and then the family

(47:40):
room will you know, prove them will turn out and
if I turn those back on, other ones go out.
And then eventually, after I fool with this for about
ten minutes, it happened every single morning, eventually they stay
and you know, but it's like when I first wake
up and first turn it on. This happens every single
day and I and I have both the Apple Home

(48:00):
app and the Phillips Shoe App, although I usually use
it in the Phillips Shoe app. And I can literally
see like the slider's moving to turn a light off
or to dim a light, and I just have to
manually go back in. And after I do this maybe
four or five times in switch lights, it then seems
to settle in and work for the rest of the day.
And I know it's a crazy question, but I wonder

(48:21):
if you have any idea.

Speaker 1 (48:23):
Well, okay, so when you say the good morning thing,
is this a voice command?

Speaker 9 (48:29):
No, it's a it's a button. You know, I created
a button, and I have all the lights on there.
When I hate good morning or good night, it'll it'll
turn them on or turn them off.

Speaker 2 (48:37):
Okay, And how did you create that?

Speaker 9 (48:40):
I created that in the Apple Home app. Okay, all right,
So I put all the lights in there, and then
you know, had them you know which ones I wanted
to turn on, which ones I wanted to turn off
when I said, you know, good night.

Speaker 2 (48:51):
Okay. So here's what I think is happening.

Speaker 1 (48:53):
And this this I think has to do with routines.
So the way that these lights work is that it's
you know, and Phillips, you are very great. I mean,
they're really nice, and they in all of these lights.
By the way, I've tested all the different brands, and
none of them are perfect. I think that the Phillips
are near perfect, Like they work really well, but they're
also very expensive, which is why you know a lot

(49:15):
of people are shy away from them, and they are
the most popular brand. But at the same time, you know,
they kind of invented this genre of lights. But I
think this has to do with routines. The way that
these lights work is that they typically take commands in
kind of a sequence. So when it's like light on
and then bring it up to one hundred percent and

(49:36):
then change the color. So those things happen not at
the same time, but sort of like in different sequences.
And so that's what I think you're seeing happen with
this situation. And I think that because it's going through
that third party Apple Home Kit app. I think that's
why it's that Home Kit or the Apple Home app

(49:58):
is actually running sort of a sequence of commands to
these lights. So it's saying, okay, fire the lights on, Okay,
let's dim the lights, and that's why you're seeing those
sliders move and everything kind of adjust for a little
bit of time before it settles in.

Speaker 2 (50:13):
That's the way it works.

Speaker 1 (50:14):
And the only reason I say that is because I've
got lights in my in my office that are on
a routine through Google Home and it's really weird to
when you when you when the routine works, it's fine,
but when it doesn't work, when one of the lights
is out, it will say all these weird things like
light number one is not responding, or light number one

(50:37):
is not dimming. Light number one can't change the color
like it'll respond, And so I know that it's doing
things in a sequence, and so.

Speaker 2 (50:46):
That is what I think is happening.

Speaker 1 (50:48):
The way to change that or solve it, I would
make sure everything's updated because there are you know there
there have been many many updates to these smart lights
in the last couple of months, and I don't know
is Phillips on with matter.

Speaker 2 (51:04):
Let's see the thing that's coming up yet. Matter.

Speaker 1 (51:08):
So matter is like the new kind of standard for
all of these lights, and so if you could update
these to work with matter, I think that might be
a nice thing to do and see if it simplifies
kind of this little system that you have that you've built.
The other thing I would do is I would try
to build a similar routine inside the Phillips Hoe app

(51:29):
if that's possible. I've got a couple of my things
on a routine there and it does seem to work
more so than any other routine.

Speaker 2 (51:36):
I have the two routines that I have.

Speaker 1 (51:38):
That work the best I've built through Amazon Alexa and
also through the just Phillips app. So might try playing
with those things to see if that works. But I agree, Kevin,
you've got a lot of things set up on here,
so I think there's like a lot riding on the line,
and none of this stuff is perfect. But if it's

(51:58):
working at the end of the day, I think that's
really what matters. But I know it's probably not something
you want to do about, you know, like deleting these
routines that you've created and putting them back up, but
you may want to consider doing that. Thanks for the
call today, Kevin in Las Vegas.

Speaker 2 (52:16):
Appreciate it real quick.

Speaker 1 (52:19):
If you have a smart watch or a fitbit, you
might want to clean the band. A recent study by
clean the band that sounds like a band name. Recent
study by researchers found that almost all Apple watches and
Fitbit wrist bands have harmful bacteria on them. They tested plastic, rubber, cloth, leather,
and metal bands. Ninety five percent of them had dangerous bacteria.

(52:43):
People who wore smart watches during workouts had the most bacteria.
Let's see the type of material also affects bacteria. Rubber
and plastic were the worst. Metal wrist bands, especially gold
and silver, had less.

Speaker 10 (53:02):
Welcome back to Rich on Tech.

Speaker 1 (53:03):
Rich DeMuro here hanging out talking technology with you on
location in the city of Los Angeles.

Speaker 10 (53:09):
We are standing under a.

Speaker 1 (53:11):
Sustainable self contained ev charging solution. It is being deployed
in cities across America and the world. And joining me
now is Desmond Wheatley, the CEO of Beam Global.

Speaker 5 (53:24):
You make these things.

Speaker 2 (53:25):
Welcome to the show, Rich, Thanks very much for having me.

Speaker 11 (53:27):
Yes, we're very proud of this product to your Our
ev ARC electric vehicle, autonomous renewable charger, invented, designed, engineered,
and best of all manufactured here in the United States,
providing the driving on sunshine experience to customers all over
the US and as you said, increasingly internationally as well.

Speaker 1 (53:43):
So the device is self contained and sustainable. So it
looks like a giant solar panel plus a battery on
top of a flat panel that lays in a parking spot.
So this fits in a standard parking spot, and you
can deploy ev charging, and not just EV charging, but
all types of charging pretty much anywhere you can place

(54:05):
one of these.

Speaker 11 (54:06):
You're exactly right, So the ev ARC fits inside a
standard legal sized parking space fantastically. It doesn't reduce available
parking in any way at all, because the vehicle is
actually able to park on the ballast and traction pad,
which is what gives the unit stability and ensures it
doesn't blow away in hurricane force winds or during an
earthquake or something like that. So you're getting all of
this power generation being fed into vehicles or into other devices.

(54:29):
You're not losing any available parking, and crucially, you didn't
have to do any construction or electrical work. You'll never
get a utility bill, and this will keep your electric
vehicles running during a blackout or a brownout.

Speaker 1 (54:39):
Tell me about the different components I mentioned kind of briefly.
It has a solar panel on top. Explain to me
what's happening with this beam device.

Speaker 11 (54:48):
Yes, we're converting sunlight into electricity. We're doing that in
a hyper efficient way because we have a patented tracking solution,
and that causes the solar array to follow the sun
as it moves across the sky in a really clever way.
That gives us about twenty five percent more electricity than
we'd anticipate from a fixed solar array fix. Rolary is
still good, but trackings even better because twenty five percent

(55:08):
more electricity means twenty five percent more miles driven by
the electric vehicle. Now, we obviously wanted the thing to
work day or night, or during periods when the sun
isn't shining inclement weather like we're about to have here
this weekend, and so we have our own proprietary battery
solutions that we build into the product as well. So
we convert so light and electricity, we store that electricity
in batteries, and then we convert the electricity into a

(55:30):
format that's usable by electric vehicles, or by cell phones,
or by life saving equipment or whatever else you might
decide to plug into it.

Speaker 1 (55:38):
So you've got the battery and not only do you
have at least two car chargers, but you also have
plugs and USB. So someone if this was in a park,
for instance, someone could come and charge their phone from
this device. And there's also an emergency component as well.

Speaker 10 (55:54):
Explain that.

Speaker 11 (55:54):
Yeah, So actually we set them up to charge as
many as six vehicles at the same time. So picture
a flea operator like Los Angeles. Six fleet vehicles can
plug in at the end of shift. The next time
when they come back and use those vehicles, they'll be
full again. We call this daily range replenishment. It's a
fantastic way to.

Speaker 5 (56:09):
Fuel your vehicle.

Speaker 11 (56:11):
Gone are the days of going to the gas station
and hanging around and pumping liquid, carcinogens and everything into
a tank in your vehicle. Now you're just plugging in,
just like you would plug in your cell phone while
you're doing something else. Six vehicles charge. End of shift.
But you're right, there are other things we can do
with this as well. We have an emergency power panel,
so if there is a blackout or a brownout or
some other sort of disaster, first responders can come and

(56:32):
connect to this and run life saving equipment, radios, computers,
whatever else they need to do. And by the way,
which that's happened, that's not just a story. We've had
lots of instances where that's happened. And then a little
bit more on the consumer side. Yes, we've got one
hundred and twenty vol outlets and USB ports as well,
so that you can charge your cell phone or your laptop.
And it's surprising how often sometimes people are more excited
about that than they are about being able to charge

(56:54):
their cars.

Speaker 1 (56:54):
I mean, it's definitely interesting to have that ability as well.
How much of a charge can one of these provide?

Speaker 11 (57:00):
An EVRC electric vehicle Autonomous Renewable charge is going to
generate and store enough electricity to provide up to two
hundred and sixty five driving miles in a day. Now,
the average US sedan drives thirty point four miles per day.
Fleet vehicles like we commonly charge around twenty miles a day.
So you can see, with this single unit, in a
single parking space, with no construction and no electrical work

(57:20):
and no utility bill, we're able to charge six to
ten fleet vehicles every day and give them that daily
range replenishment. New York City is our biggest customer from
a city point of view. Actually US Army is our
biggest customer in total, but in New York City, even
in the winter, we're recharging police cars there. So it's
a very effective technology. Again, invented the United States and
manufactured here. We're very proud of that.

Speaker 1 (57:41):
How much does one of these costs and how does
that compare to actually digging and building out power lines?

Speaker 11 (57:48):
And that's that's exactly the right question, because the fact
the matter is the answer to how much one of
these things costs is less. It costs less than the
voided costs of construction, less than digging the trenches, less
than pulling the wires, less than pouring the concrete. The
average selling price on This is about seventy thousand dollars.
There are fantastic tax incentives associated with it. So if
you have a tax liability, as many of our larger

(58:08):
customers do, they're going to get about forty percent of
that money back from in terms of out of pocket costs.
And then of course you've got a lifetime of electricity
or lifetime of fuel for your vehicles. You're never going
to get a utility bill. And so in almost every instance,
we have an awful lot of these things deployed across
the United States and internationally. In almost every instance, the
cost of the unit was less than the cost of

(58:28):
digging the trenches and going through all that lengthy construction.

Speaker 5 (58:31):
Work and everything else.

Speaker 11 (58:32):
It takes about two years to deploy a grid tie
charger in New York City by the time you go
through planning and construction electrical work, which we do the
same thing in under one hour and far less expensively.

Speaker 1 (58:42):
This is a big unit, Like I said, it fits
in a standard parking spot, but you've got a big
solar panel on top, you've got a battery.

Speaker 10 (58:49):
It's all kind of.

Speaker 1 (58:50):
On this hinge mechanism, I guess, or you know some
sort of thing that holds it up this big bar,
and then you've got this platform.

Speaker 10 (58:59):
Is this safe? Pople might wonder? Can I park under this?
Can I step under?

Speaker 4 (59:03):
This?

Speaker 2 (59:03):
Is this safe?

Speaker 11 (59:05):
Designed, invented, engineered, manufactured in these United States of America.
This is a very robust product. It's designed and in
fact independently stamped to withstand wins of one hundred and
sixty miles per hour. But it's done much better than that.
In the Caribbean. It survived one hundred and eighty five
mile in our Category five hurricane wins. It's flood proof

(59:25):
to nine and a half feet, and there is nothing
that an earthquake can do to hurt it. So this
is an incredibly robust piece of equipment, built to the
highest possible standards. Look, it's in the built environment. We
know there are gonna be consumers and gonna be people
wandering around these things, and we cannot let anybody get
hurt by any of these things. We have never had
a structural failure, and very proud of the team that
builds them, and I am very proud of our factory facility,

(59:46):
in the engineering that's gone into this.

Speaker 10 (59:47):
Tell me about that team you're based in San Diego.

Speaker 11 (59:49):
We're based in San Diego. Yeah, we're again fantastic. It's
a meritocracy. We are for merit, but I think we
seek out merit in places that some others ignore. We
have veterans, we have workers disabilities, we have immigrants like me.
We even have people who have had who have a
dodgy history, but have paid their price to society. We're
very proud of that team. With diversity, we get a

(01:00:12):
lot of input. We got a lot of very clever
ideas and their mission driven. I mean, we're letting Americans
drive on sunshine. We're getting rid of their gasoline bills,
We're getting rid of their reliance on foreign oil. This
is about energy security. It's about cleaning up the environment
if you care about that. But most importantly, it's about
saving people a lot of money and giving them a
great experience.

Speaker 5 (01:00:30):
Where is this being used well.

Speaker 11 (01:00:32):
At the moment, Better than half of our customers are
fleet operators. So as I mentioned US Army, the Marine Corps.
By the way, we are from the Marine Corps. Guys
take off their uniforms and mirror mort and then they
walk two miles to our factory and we put them
in our Uniform Veterans Administration, so we have federal government.
States of California's one of our biggest customers. I had
the great honor of meeting the governor the other day

(01:00:52):
because of the problems we're solving, not because of me,
that's for sure. And then on the corporate side, customers
like Google and Johnson and and others providing workplace charging
for their employees so their employees can come in. We
can plug in as many as six employees to this device.
Every one of them will get their daily range replenishment
before they leave to go home at the end of
the day. And it didn't cost anybody anything. There's no

(01:01:13):
unit costs to the energy because we're getting it from
this glorious sunshine. So the way I like to think
about this is this is an American product, taking American
renewable energy and putting it into Americans vehicles with no
unit costs of energy. I am absolutely certain that everybody
will end up driving electric vehicle, and not because they're
told to by the government or anybody else. They're going
to do it because they're just way better, far more

(01:01:34):
fun to drive. You never have to go to the
gas station, you never have to do any maintenance on them.
They're just super gadgets to own and you're going to
love them.

Speaker 1 (01:01:42):
Them are some fighting words when it comes to, you know,
traditional gas cars, but I will admit driving EV is
a lot of fun. Where are you from, by the way.

Speaker 11 (01:01:50):
I'm from Scotland originally, and I'll say this about driving
an EV driving there's only one thing better than driving
an EV, driving on sunshine.

Speaker 5 (01:01:57):
That's what we provide.

Speaker 11 (01:01:58):
But yes, I'm from Scotland originally. America has been very
very good to me. I'm trying to be good bye
to it. So thank you for guys.

Speaker 1 (01:02:03):
Where can folks find out more about the ev RC and.

Speaker 11 (01:02:07):
Beam The best place, of course to go is our
website which is Beam four all dot com. So that's
b E A M F O R A L L
dot com.

Speaker 10 (01:02:17):
Desmend weekly from Beam Global.

Speaker 1 (01:02:19):
Thanks so much for joining me today.

Speaker 11 (01:02:20):
That's been my great pleasure.

Speaker 5 (01:02:21):
Rich thanks for having me.

Speaker 10 (01:02:22):
More rich on Tech coming your way.

Speaker 1 (01:02:24):
If you have a question about technology, give me a call.
It's triple eight Rich one on one. That's eight eight
eight seven four to two four one zero one.

Speaker 6 (01:02:32):
We'll be right back.

Speaker 2 (01:02:39):
Welcome back to rich on Tech.

Speaker 10 (01:02:41):
Man.

Speaker 1 (01:02:42):
If I had just a tenth of the energy that
our last interview had, maybe this show would be more
popular or less.

Speaker 2 (01:02:50):
I'm not sure.

Speaker 1 (01:02:51):
Uh triple eight Rich one on one eight eight eight
seven four to two four one zero one. You can
find me online at rich on tech dot tv. There
you can see some of the stories I cover for television.
You can see show notes for past shows, subscribe to
the podcast, and you can find me on social media.

(01:03:11):
I'm on Instagram x formerly Twitter, Facebook, threads all at.

Speaker 2 (01:03:17):
Rich on Tech.

Speaker 1 (01:03:19):
Let's go to John in Newbury Park, California. John, you're
on with Rich.

Speaker 8 (01:03:24):
Yeah, Hi, Rich, thank you. I just got a quick question.
We've been using cable for a long time and the
price just keeps going up and up and up, and
I'm trying to get a sense of how streaming is different,
maybe better than cable, and what's the downside of streaming.

Speaker 2 (01:03:40):
Good question.

Speaker 1 (01:03:41):
Well, there's a big report out this week that streaming
has become more expensive than cable, and I do not
believe that to be true. Here's the thing. When you
are streaming, you are in control. You pay for cable,
You're paying eighty five ninety bucks a month for a
bunch of stuff you don't need. When you're paying for streaming,

(01:04:02):
you're paying seventy five dollars for a bunch of stuff
you don't need. That was a joke, no, I mean,
but the reality is, yes, the prices of streaming services
has gone up. Like I've said, the free ride is over.
These things started out extremely cheap, and they the price
on them keeps going up. But here's the big difference.

(01:04:24):
The difference is do you need all that other stuff?

Speaker 8 (01:04:27):
You know?

Speaker 1 (01:04:27):
It used to be when you had cable you would pay,
like I said, ninety bucks a month and you'd get
all these channels whether you watch.

Speaker 2 (01:04:34):
Them or not.

Speaker 1 (01:04:35):
With streaming, you decide what you want to subscribe to.
Now you've heard of the big streaming services like Netflix
and YouTube TV and Sling TV, and you know all
these other you know, Hulu and Disney Plus. But there
are a whole bunch of smaller streaming services out there
as well.

Speaker 2 (01:04:54):
So a couple of resources for you, John, Which number one?

Speaker 1 (01:04:57):
I say, just dive in and do it to cut
the cord.

Speaker 2 (01:05:01):
You'll be very very happy.

Speaker 1 (01:05:03):
You can go to a service like Real Good R
E E, L, g OO D and you can see
all of the streaming services that you can subscribe to
now again the popular ones Netflix, Amazon Prime, Showtime, Hulu,
FX Stars, crunchy Roll, But there are literally hundreds of

(01:05:25):
streaming services like fandor Epics, Fear Factory, Let's see what else, Freeform,
free V that's a free one, Fubuu TV, Funimation, there
are so many scream Box Science, I mean things I've
never even heard of, popcorn flix Plex. So there's a
whole bunch of streaming services. You kind of build the

(01:05:48):
catalog of things that you want, and if you don't
like it, you get rid of it. Another good resource
for you is called chord Cutter Weekly. Cord Cutter Weekly
is written by techtjournalist Jared Newman. He's been on the
show several times and he is a great resource for
not only getting into this, but also finding the best

(01:06:08):
deals and making the most of your streaming services. The
other thing I like is called just Watch. This is
a streaming guide for all of these streaming services. You
can find it at just watch dot com. And the
bottom line is that you are in control. If you're
watching HBO Max and you're subscribing, and all of a

(01:06:29):
sudden you decide you know what, HBO doesn't really have
anything for me anymore. You go ahead, you go online
and you cancel. Try doing that easily with cable it
is impossible. You've got to call someone up. You've got
to talk to them. They've got a sales team. They
escalate you, they try to convince you, they give you
two months free. All of this stuff with streaming is
done online and at will, and so you have the

(01:06:51):
ability to start and stop these services on your terms.

Speaker 7 (01:06:55):
Now.

Speaker 1 (01:06:55):
A couple things to keep in mind very quickly is
cable TV bundles versus a streaming service like Netflix. There
are services like YouTube TV, Sling TV, and Fubu that
are basically replacing cable TV that gives you a whole
bunch of channels that you would traditionally get from a

(01:07:16):
cable TV provider, like the Food Network, HGTV, Bravo, all
those different channels that you may or may not need.
So personally, the way I do it is I just
put together this streaming services that I want, like a Netflix,
a Prime Video, HBO, Max, Disney Plus, oh gosh, I
have a lot of them, Apple TV Plus and Hulu.
Those are the services that I subscribe to. And pay

(01:07:37):
for I was doing the YouTube TV for like I
think it's like eighty five bucks a month, but I
realized I just wasn't watching it as much. I don't
need all that content. And when it comes to your
local channels, you can typically find those streaming on other places,
so for instance, hang on, let me grab this. For instance,
Roku channel this week did a deal where they have

(01:08:00):
forty new TV channels that you can watch for free.
They partnered with CBS News and Fox TV stations, So
if you're in a major city like New York, LA, Chicago,
you can watch these stations for free.

Speaker 2 (01:08:13):
Same thing.

Speaker 1 (01:08:13):
The station I work for, KTLA has an app called
Ktla Plus. You download that and you can watch for free.
So I think this is kind of the thing that's
happening across the nation, is that people want to be
able to choose when and how and what they watch.
And also they you know, they decide with their dollars
what is important to them. If you don't want Netflix,

(01:08:35):
if Netflix isn't making the kind of program that you
want anymore, you can.

Speaker 2 (01:08:38):
Get rid of it. And it's very very easy.

Speaker 1 (01:08:40):
Good question, John, but I say go for it. I
was a little hesitant to cut the cord. Probably gosh,
there's probably been five years at this point. My wife
was very much against it and would I would never
look back at this point. All Right, A lot of
you have emailed in let's see, Jill says, are all
of the cell phone companies equal? I live in southern Cali, Alifornia.
I'm currently an AT and T customer. I only have

(01:09:03):
one line. I'm looking for less expensive service. What should
I consider, Jill? You should consider what's called an MVN
and know the services are not all equal. There are three.
There's T Mobile, there's Verizon, and there's AT and T.
They are all good for different things. AT and T
is kind of in the middle. It's very broad range.
You're gonna have a good signal pretty much everywhere you go.

(01:09:25):
Verizon is really good in like, densely populated areas. They
have super super fast service in many stadiums and downtowns
and things like that, and then in rural areas they're
really good, whereas T Mobile is really strong in kind
of the city areas. So but for you personally, if
you want to stick with AT and T, I would

(01:09:46):
look into Cricket, which they own. But there are no
contract and the plans are a lot cheaper. You just
don't get maybe as many perks with those plans, but
you can get a plan starting at thirty, forty, fifty
five or sixty dollars month. The one that I really
like is mint Mobile. I think they're fantastic. They were
actually purchased by T Mobile that runs on T Mobile's network,

(01:10:10):
but that's what I use for my secondary line, my
test line, and it has been absolutely fantastic. Good question,
Catherine says, how can I sync my iPad and iPhone
so my text messages show up on my iPad? This
is a feature called continuity. You can sign up for
this feature in your settings on your iPhone and on

(01:10:33):
your iPad. If you open up the settings on your iPhone,
look for your messages, and there is a feature called
continuity and it's a continuity and it's called handoff as well.
And so if you look for that feature inside your settings,
you are able to turn that on for your iPad
and all of your text messages, whether it's an I

(01:10:55):
message or just a standard text will actually show up
on your other device. And Mary says, it's time for
me to upgrade my iPhone. I was going to do
go with the fourteen plus, but I just learned a
new fifteen is coming out. Do you know what the
differences will be between the fourteen and fifteen? Are they
worth holding out for on purchasing until the fifteen comes out? Yes,

(01:11:16):
only because you've got less than a month now. Usually
the new iPhones come out end of September. I think
you could wait one more month, and at the very
least the prices will go down on the old models.
But we don't know exactly what's going to happen with
the fifteen, but there's definitely gonna be some improvements there,
and at the very least, like.

Speaker 2 (01:11:33):
I said, the old models will be cheaper.

Speaker 1 (01:11:35):
All right. Coming up later this hour, we're going to
talk about ady T and their new alarm system that
you can install yourself, plus more of your questions at
triple eight rich.

Speaker 2 (01:11:44):
One on one.

Speaker 1 (01:11:48):
Welcome back to rich on Tech, Rich DeMuro talking technology
with you at triple eight Rich one O one. That's
eighty eight eight seven four to four to one zero one.
If you have a question about technology, give me a call.
You can also email. Just go to rich on Tech

(01:12:09):
dot tv hit the contact button there. You can follow
me on social media at rich on Tech if you
like what you hear. Let's see what else a lot
to talk about. Oh, this hour we're gonna talk about
Let's see. This is the ad T self setup. So
this is a alarm system that you actually install yourself. Diy.

(01:12:31):
I believe it's the first of its kind from ad T.
So we're gonna have been shown of nine to five
Google join me to talk about his experience with this program.
And by the way, producer Adam, I emailed you a question,
so you can you know, we're getting a lot of
questions from folks, so I believe we're working on the
ability to get the producer to be able to chime in.

(01:12:55):
So if Adam, if you can get on your email,
I'll have you chime in a little bit. Okay, time, yeah,
you chime Okay. Let's see so many emails coming in.

Speaker 2 (01:13:04):
Let's go.

Speaker 1 (01:13:04):
Let's go to the phones first. Let's go to Paul.
Let's go to Paul and Columbus, Ohio. Paul, you're on
with Rich.

Speaker 12 (01:13:12):
Hey, Rich, good luck with the storm too. I hope
that doesn't cost too much disaster out there.

Speaker 1 (01:13:19):
I appreciate that California. You can't deal with rain to
begin with, by the way, So if it just exactly yeah,
so you've seen the video. I mean, if it's like
just regular rain, it's tough out here. So we'll hopefully
we'll be okay, but we'll see. We don't know what
can I help you with.

Speaker 12 (01:13:34):
Okay, I'm trying to help a friend. I'm semi techie.
She's very non techy. He's got an all computer probably
five years old, running Windows ten, and she has issues
with the USB ports. There's eight ports all together, a
couple in the front, couple and the some in the back,

(01:13:57):
and they'll just stop working. And then so it can
plug it into another port and it may or may
not work. And then you go back later after turning
a computer on and off or whatever, and it can
do the same thing. Sometimes it'll work for hours and
other times it just quits. And I had to look
at the device manager to see if there was anything

(01:14:19):
in there with the triangle or red mark or anything,
and nothing showed up there. We cleaned up the computer
with a bunch of old files, but I don't know
that that would have had any any consequence or to
the USD except that it did boot faster. So what
might we be looking for?

Speaker 2 (01:14:39):
Okay?

Speaker 1 (01:14:39):
Have you and so you physically went over there and
checked them out?

Speaker 3 (01:14:44):
No?

Speaker 1 (01:14:45):
I had not, Okay, I think I think that might
be a good first step.

Speaker 2 (01:14:49):
And you said, this was what type of computer?

Speaker 4 (01:14:52):
A Dell?

Speaker 12 (01:14:53):
Okay, that's a small tower.

Speaker 1 (01:14:56):
And it's about five years old, right, And are all
of the us bees on one sort of I guess
card on this computer or they in different places?

Speaker 2 (01:15:05):
Like are some in front, some and back?

Speaker 12 (01:15:08):
Yeah, there are some in front and someone back, So
I'm guessing that it's not the same card, but I'm
not positive about it, Okay.

Speaker 1 (01:15:14):
And has she plugged the peripherals into the front, Like
if it do they all stop working? Because that seems
really odd that they would all stop working, even the
ones that are in different locations.

Speaker 12 (01:15:24):
That's what I thought too, But like I say, it's
it's intermittent. Sometimes the back will work, sometimes the funnel work,
and then sometimes none of them are working.

Speaker 1 (01:15:31):
Interesting, Okay, Well, it sounds like if it's you know,
there's two things that could be happening here. It could
either be a physical hardware issue or it could be
a software issue. And it sounds like you kind of
ran her through and got the system cleaned up and
sort of figured out with that. Since this is a Dell,

(01:15:52):
Dell does have some I'm just on Dell's support website
for this, and you know, they do have some special
software on the computer that can help you figure out
if it's a you know, actual physical problem or a
software problem. And so there's one app called Support Assist,
and that can actually help you troubleshoot this as well.

(01:16:13):
So if you're in Windows, type in support Assist and
you can run that little computer test to see what's
going on.

Speaker 2 (01:16:22):
Now.

Speaker 1 (01:16:22):
In my experience, sometimes these little computer tests could be
pretty bad. Like it comes up with either stuff that's
just like give me a break, or it may come
up with something that's real.

Speaker 2 (01:16:31):
I don't know.

Speaker 1 (01:16:32):
Uh, that's the first thing I would do. The other
thing is, let's see there's another there's another. Okay, let's see.
So they have like a list of like ten things
to do. Obviously, you checked for physical damage.

Speaker 2 (01:16:44):
I would do that.

Speaker 1 (01:16:45):
Check the cable, you know, like, have her plug in
something else that is different than what she's been plugging in.
Maybe that's it. Okay, now you've got this hard Hardware
Diagnostic Tool. Now this one you might need to be
there for because it starting up the computer and then
pressing F twelve while you are starting the computer to
get into the you know, one time boot menu. So

(01:17:08):
once you get into there, you can do the Dell
Support Assist. And this is before the computer boots up,
so basically none of the software is going to be running,
and it can do a little bit of a better
diagnostic on the computer without kind of drivers and things
getting in the way.

Speaker 2 (01:17:24):
So that's another thing you could do. Again.

Speaker 1 (01:17:26):
That's called the Dell Support Assist, and that's when you
boot up the system. Otherwise, I mean, you know, I
would plug the USB device into a different computer. See
if it stops working on that computer. Make sure Windows
is up to date. There's a thing that you can
refresh the USB controller. Let's see, disconnect all of the

(01:17:48):
devices press Windows.

Speaker 2 (01:17:50):
Are Oh wow.

Speaker 1 (01:17:51):
This gets a little little tricky because you gotta you
got oh wow. This is like getting into the Universal
Serial Bus controllers and the Windows Device Manager. That might
be something that you want to go over there, Paul
and do yourself. But if you want, you can uninstall
the USB host controller and then restart the computer and
then reinstall that.

Speaker 2 (01:18:12):
I don't know that may be that maybe a little
bit much.

Speaker 1 (01:18:15):
If it doesn't work after all that, maybe get someone
from Dell to look at it.

Speaker 2 (01:18:19):
I'm not sure.

Speaker 1 (01:18:20):
It doesn't sound like it's still in warranty, so I think,
you know, it's one of these things where it's best
to be in person. This is one of those issues
that could be a million different things. And after you've
gone through your standard troubleshooting, which it sounds like you've done,
which is why you're calling me, it's it's just.

Speaker 2 (01:18:37):
Kind of a mystery.

Speaker 1 (01:18:38):
So I would get some physical help on this computer
to see what's going on. Let's go to Brian in
Long Beach, California.

Speaker 2 (01:18:46):
Brian, you're on with Rich.

Speaker 5 (01:18:49):
Hello, Rich, Hey, good afternoon.

Speaker 13 (01:18:51):
What I wanted to ask about. I had a broken
phone and then I had to get the replace right
and I got on replacement phone, use the same number
and the new phone. It thinks Google accounts that I
haven't used in three years, you know sometime way to
say it up and I need to be able to
think the Google counts that.

Speaker 8 (01:19:11):
I have been using for the last two and.

Speaker 4 (01:19:13):
A half years.

Speaker 1 (01:19:14):
Could you get me with that, so you've got Okay,
So you had a Google account on your old phone,
you broke the phone and you got a new phone. Yeah, okay,
what kind of phone is this? Android or iPhone?

Speaker 4 (01:19:26):
Andrew it?

Speaker 2 (01:19:26):
Okay? And so what happened? Who logged into this new
phone for you?

Speaker 13 (01:19:32):
I called the company and I want they did work
through with me?

Speaker 1 (01:19:35):
Okay, okay, it sounds like you so, and you're saying
that the account on this phone is an old account
that you used to use and you no longer use.

Speaker 13 (01:19:44):
Three years ago. I never did really use that did
establish it though, but you.

Speaker 1 (01:19:48):
Never really used it, and you want to go back
to the other account.

Speaker 4 (01:19:50):
Okay, I want.

Speaker 13 (01:19:51):
I wanted to count that I've been using for the
last two years, got it?

Speaker 2 (01:19:54):
Okay?

Speaker 1 (01:19:54):
So, uh in Google, if you go on your new phone, okay,
now do you have the Do you have the information
for this account that you want to use?

Speaker 4 (01:20:05):
Yes?

Speaker 13 (01:20:06):
Okay? And that then I run into the problem with
the second authentication, that's the phone number have to use.
I do have a password and I do have a
screen name. But but some kind of way when the
count was stayed up, I stayed up with a second authentication,
but I no longer have that phone two years ago.
And the second authentication is phone number of verification.

Speaker 2 (01:20:25):
And you don't have the phone.

Speaker 1 (01:20:26):
You don't so it's trying to send a two factor
authentication to a device that you no longer have or
a phone number you don't have.

Speaker 2 (01:20:32):
Yeah, yeah, okay, okay, So what you need to do
is go through Google.

Speaker 1 (01:20:37):
Account recovery and this may take some time because they're
gonna have to verify you. So uh if you go,
let's see here, So you've got to go. Gosh, you're
gonna have some trouble with this, but you're it's it's
gonna take some time.

Speaker 2 (01:20:52):
But basically you want to go.

Speaker 1 (01:20:54):
Uh, there's a link if you Google recover Google account, uh,
and it will bring you to a help page on
Google Support dot Google dot com.

Speaker 2 (01:21:04):
And I would give.

Speaker 1 (01:21:05):
You, uh the the web address is accounts dot Google
dot com slash sign in slash recovery.

Speaker 2 (01:21:13):
Okay have you done this before? Have you done? Have
you tried this yet? Okay?

Speaker 13 (01:21:22):
Count the web page and I learned information about the
second authentications, but uh, when it told me, when it
told me to go there, UH didn't ask me for
password to get into the sign athentication where I could change.

Speaker 1 (01:21:33):
It, right, Okay, do you have do you Okay? So
basically you have to do what's called an account recovery.
You have to go to this account recovery page.

Speaker 2 (01:21:43):
Uh.

Speaker 1 (01:21:43):
This is not the standard sign in page that Google has.
So the standard signing page is just going to say, hey,
we need you to do this, and then it's going
to say forget your password or you can't access it,
and it's going to take you through some steps. This
is a special place built just to get you to
recover your account. So you go to this accounts dot
Google dot com slash sign in, slash recovery, and you

(01:22:04):
want to answer as many of the questions as you can.

Speaker 2 (01:22:08):
Okay.

Speaker 1 (01:22:10):
What you want to do is use a computer or
a tablet where you might have signed in before it
sounds like you can't do that, or a browser that
you've signed in, or a location where you've previously signed in.
What Google's looking for are clues that this is actually.

Speaker 2 (01:22:24):
You trying to do this.

Speaker 1 (01:22:26):
It may ask you for an old password, it may
ask you for security questions, it may ask you to
put in an email address that you've used. But that's
what you want to do, and you want to answer
as many of those questions as possible, and that's going
to kick you through the process and hopefully recover this account.
That is the best chance you have at getting this
account back. The bigger advice I have if you're listening

(01:22:50):
and are trying to, you know, get into your old
accounts is you have to. There's things called a backup
one time codes, and so when you set up two
factor authentication on any account, they give you a list
of like ten different unique codes that can always be
used to access your account in the future. Keep those

(01:23:13):
verification codes safe because those will work no matter what,
even if you don't have access to your device, even
if you don't have access to your email, those will
always work because the idea is that only you have those.
But Google does have a process for this, Brian, It's
going to take a little bit of time, but again
you got to go to that website to help figure

(01:23:33):
it out. Accounts dot Google, dot Com, slash sign in,
slash recovery. Make sure you are trying to do this
from a place that you have signed in or a
Wi Fi network that you have signed in before from
and hopefully you should be able to get that two
factor I like that you enabled the two factor authentication,
but the fact that you can't sign in definitely is

(01:23:55):
a problem. And by the way, on your Android phone,
once you get this information figured out out, you can
go into the settings. You tap Google and then you
tap your account. It says manage your Google account or sorry,
it says your your name. You tap your name and
it says add another account, and you can tap that
to add a secondary account to your phone. Once you

(01:24:18):
add that secondary account to your Google phone, you can
go back and delete the old account. Good question, Brian.
Hopefully you get logged back in. Please keep me up
to date on if that happens. Coming up more of
your calls at Triple eight rich one oh one. That's
eight eight eight seven four to two, four to one
zero one. I'm gonna tell you which music service is

(01:24:40):
raising prices?

Speaker 2 (01:24:42):
Coming up right here.

Speaker 1 (01:24:46):
Welcome back to rich On Tech. Rich DeMuro here hanging
out talking technology with you at Triple eight rich one
O one eight eight eight seven four to two, four
to one zero one. Email is at rich on tech
dot tv. Hit the contact button and a lot of

(01:25:07):
you like to email. So we've got producer Adam with
one of the questions that you've emailed in Adam.

Speaker 14 (01:25:14):
Yeah, Rich, I got a question here from Michael. Michael.
He says, I have a question regarding Wi Fi. What
is the best way to get Wi Fi for my
mother who is a senior at her residence. Besides the
cable companies? Are there any government programs? So, Rich, how
are you going to help Michael out with that good question?

Speaker 2 (01:25:32):
Let's see.

Speaker 1 (01:25:33):
So okay, okay, I thought he said she was at
a senior residence, but it's just at her residence, so
that okay. I mean, look, you don't have to necessarily
go through the cable companies. That's kind of the traditional way.
But there are some companies that are now offering wireless
internet and this is all because of the new five
G networks, even though they're offering them on a combination

(01:25:55):
of five G and LTE. So one of them is
team O Home Internet and this is put out by
T Mobile. So you've heard of T Mobile, the wireless company.
They have a box that you can install in your house.
And when I say install, really that just means you
literally plug this in to the wall and it pulls

(01:26:16):
in a cellular signal. So it pulls Internet from the
sky from the cellular system, and then it re sends
it out as Wi Fi. So imagine it's basically the
same box you've had for years underneath your TV, except
there's no cable going into it from the ground.

Speaker 2 (01:26:33):
It's just wireless.

Speaker 1 (01:26:34):
It's pulling a cellular signal and then rebroadcasting that as
Wi Fi. And this is best if you have a
solid five G signal at your mom's house. And it's
very inexpensive if you're doing auto pay. Wow, they just
raise the price. You used to be twenty five Now
it's thirty bucks a month. So you can check availability.
If you go to t Mobile Home Internet, you can

(01:26:57):
check availability there. I've not tested this one because it
wasn't available at my home, but Verizon also has one,
so Verizon Home Internet and this is five G now,
their plans start at twenty five dollars a month.

Speaker 2 (01:27:14):
I don't know if that's if you have.

Speaker 1 (01:27:16):
Verizon for your cellular signal, but that is the same thing,
except it's through Verizon. I did test this, and I
tried this box out. It's very easy to plug it in.
It puts out the Wi Fi signal and it's pretty good.
So again, Verizon Home Internet and T Mobile Home Internet.
Don't think AT and T has jumped on that yet.
Now the second part of your question, are there any

(01:27:36):
government programs with these two services? You could check out
something called the Affordable Connectivity Program. This is an FCC
benefit program. It gives a discount of up to thirty
dollars a month towards Internet service for eligible households. What's
an eligible household? Well, they have to be two hundred

(01:27:57):
percent or below federal povert guidelines. There's also a bunch
of criteria. Two of them are if they are on
SNAP or Medicaid. So I'm not sure if mom qualifies
for that, But Michael, those are a couple of things
to look into and you can see if those work
real quick before we go to break here. Amazon Music

(01:28:20):
Unlimited the latest to raise prices. Prime members are now
going to be paying ten dollars a month instead of nine.
The family plan goes up from sixteen to seventeen dollars
a month, and the annual prices where you can really
save some money, those also went up as well. If
you're a new customer, you're going to be paying the
higher price. Now existing customers you'll probably see this on
your next bill that will start on September nineteenth. So

(01:28:41):
don't be surprised if your Amazon Music Unlimited subscription price
goes up. All of these streaming services have been raising prices.
I know Amazon really wants it to hold out, but
pretty much at this point, every streaming service has raised
prices in the past two years. All right, more of
your calls coming up now at triple eight Rich one
oh one.

Speaker 2 (01:29:02):
But first we're going to talk to Ben Shown of
nine to five Google about.

Speaker 1 (01:29:07):
ADT self Set Up Security system.

Speaker 2 (01:29:10):
You are listening to rich on Tech.

Speaker 1 (01:29:16):
Welcome back to rich on Tech. Rich Demiro here talking
technology with you. On the line is Ben Shown, senior
editor at nine to five Google. Ben, thanks so much
for joining me.

Speaker 7 (01:29:27):
Thanks for having me on.

Speaker 1 (01:29:28):
All right, so let's talk about your review of the
ADT self set Up Security System. This is a departure
from ADT, which we typically think of as having really
super long contracts, professional installation. What is this system all about?

Speaker 15 (01:29:45):
Yeah, so self setup is what the name implies. You
get the delivery to your house comes in a box.
You can set everything up through an app. You can
put it all in yourself honestly, it doesn't take that long.
If you just have a few sensors and stuff, it
might take half an hour. It's just a quick and
easy setup, and really it's like a do it yourself
kind of approach.

Speaker 1 (01:30:07):
And this is competing against something like Ring, but it
also replaces what Google used to have for their own
Nest Secure.

Speaker 15 (01:30:14):
Yeah, so it's similar to Rings simply save all of
those But in terms of what Google had, they had
something called Nest Secure.

Speaker 7 (01:30:21):
It launched several years ago.

Speaker 15 (01:30:24):
It was a standalone security system that was kind of
designed to self monitor, so you could do everything yourself.
It didn't have to be monitored by somebody, but you
could get monitoring for monthly fee. Google discontinued it after
a few years of not really doing anything with it,
and just I think next year it's going to shut down.

(01:30:45):
It won't be accessible through.

Speaker 7 (01:30:46):
The app anymore.

Speaker 15 (01:30:47):
It really won't be working anymore, which is a shame,
and it kind of left a lot of people out
to dry. But Google gave out discounts with ADT because
they are heavily invested in this system.

Speaker 7 (01:30:57):
With ADT, it's a.

Speaker 15 (01:30:58):
Tightly integrated system and the point is for it to
be a replacement because Google is not making their own.

Speaker 1 (01:31:04):
Explain the hardware is this hardware ADT hardware, is it
Google hardware? Is it a combination? And what types of
sensors and cameras can you get with the system.

Speaker 15 (01:31:15):
Yeah, so it is a combination of the two. The
security hardware is primarily ADT. You have a hub from
ADT that is the center of every setup, and then
you have sensors which can be door and windows sensors,
motion sensors. I think they have a fire alarm, but
they also have just a bunch of different security and

(01:31:36):
smart home sensors. Those are all made by ADT and
they're all controlled by ADT's app. The Google side of
it is your cameras, your doorbell, all of that will
be provided by Google and everything comes together in Adyt's app.
But you also of course have Google stuff in Google's app.
But yeah, the two integrate together. And the big appeal

(01:31:58):
really of that is that we if the ADT side
of it, you can have your cameras from Google monitored
by ADT professionals. So you sign up through ADT and
then you get the ability for ADT people to keep
an eye on your cameras use them for verification. If
the system goes off, they will look at your feed
and they will be able to say, oh, is this

(01:32:20):
a false alarm? Oh do we need to send the police,
Oh do we need to send fire.

Speaker 1 (01:32:24):
So there's an element of professional monitoring here in addition
to the kind of app alerts and things exactly.

Speaker 15 (01:32:31):
Yeah, you have the option to do it completely on
your own for no costs. But if you want monitoring,
you can pay twenty five dollars for ADT's monitoring just
of alarms, and then you can pay an extra fee
on top of that, depending on how much storage you
want for them to.

Speaker 7 (01:32:50):
Be able to tap into your Google feed.

Speaker 1 (01:32:53):
And if you didn't want ADT, if you just wanted
to self host this sort of say, can you do
this without paying anything month?

Speaker 15 (01:33:00):
Yeah, So if you want to use it completely on
your own, kind of like Nest Secure was, you can
use it like that. You'll end up getting monitoring for
like the first month or so as a free trial,
but after that you don't have to pay anything. You
just pay for the cost of the hardware, which depends
on the package you buy.

Speaker 1 (01:33:17):
So how was it to install this yourself?

Speaker 15 (01:33:20):
It was really easy. It takes, you know, like I said,
about a half an hour or so. It's all really
well put through the app. You'll set up the hub
wherever you want it, and then you'll set up each sensor.
And the cool thing especially is they will when you
buy the system. When it comes you sign into your account,
it will show everything you bought already in the app.

Speaker 7 (01:33:40):
You just have to pair it.

Speaker 1 (01:33:42):
So why do you think Google is doing this? Why
do you think they're partnering with ADT? I mean it's
a pretty big company. Obviously, I get the name recognition,
but it seems like when I think of ADT, I
think of big, long contract, very expensive. Maybe they come
to your house to install it, which is nice. I
mean professional installation always nice. But this is kind of
like a one to eighty from everything they've done in

(01:34:03):
the past.

Speaker 7 (01:34:04):
Yeah, I think it's kind of a benefit for everybody.

Speaker 15 (01:34:07):
I think ADT realizes that a lot of people don't
want those long contracts, they don't want professional installation and
you know, really expensive hardware. They sometimes they just want
to know when their door has been tripped or something
like that, and this makes that way more affordable and
way easier to do uh. And I think Google's benefit
for it is it puts Nest hardware in front of
a lot more people because ADT, like you said, is

(01:34:29):
a really recognizable brand and has a lot of people
already in it's ecosystem.

Speaker 1 (01:34:36):
What about the track record of Google? We always speak
about this. You know, Google has a history of you know,
coming out with the product, supporting it for a while,
and then kind of moving on or changing gears. Do
you see that happening with this.

Speaker 7 (01:34:49):
That is a totally valid concern.

Speaker 15 (01:34:51):
I think the things that make it a.

Speaker 7 (01:34:54):
Little easier to trust in is won the eighty T name.

Speaker 15 (01:34:57):
Because ADT supports their products for years and years and years.
You can replace things over time. And also Google actually
does have a really good track record with supporting most
Nest products. For instance, the nestcam that was released back
in twenty fifteen, like a long time ago at this point,

(01:35:17):
is still working. It's still getting updates today, and it
actually will be poorted pretty soon into the Google Home app,
so it'll work the same way as the modern mess cameras.

Speaker 1 (01:35:27):
I'm looking at some of the pricing on the ADT website,
and if you start the kind of the cheapest package
starts about one hundred and seventy five dollars with monitoring
at twenty five. Then you've got this starter package which
is four hundred and eight dollars plus thirty five dollars
a month for monitoring, which I'm guessing that's the camera,
and then a premium package for about five hundred dollars

(01:35:47):
and that includes things like motion sensors, door and windows sensors,
a Google Nest Hub, a Google Nest doorbell, a yard sign.
Are people kind of comfortable with this idea of the
DIY security system?

Speaker 12 (01:36:03):
Yeah?

Speaker 15 (01:36:03):
I think for some people doing it professionally will matter,
will be important because you know it's securing your home,
so it is an important thing. I think the appeal
of this, like I said, is you know you're not
signing a contract. It's something you can do yourself, which
you know a lot of people are looking for that,
and it's and it's just more affordable because you can
do all of this really at a discount, Like you

(01:36:24):
can create your setup the way you want it because
the packages, yes start at you know, one hundred and
seventy dollars, but you can choose exactly how many censors
you want exactly how many the yard sign the stickers.

Speaker 7 (01:36:37):
All of that. It is completely up to you and
you can customize it however you want.

Speaker 1 (01:36:42):
So for the money, who do you like best? Do
you like ring? Do you like what Google's doing with
ADT or simply Safe or is there another solution out
there that you think is best.

Speaker 15 (01:36:52):
Actually I have trouble coming up with the idea of
some ideal DIY security system.

Speaker 7 (01:36:56):
I don't think there is anything that's ideal.

Speaker 15 (01:36:59):
I really do like ADP is set up, though, because
you have the option to just use it on its own.
I was using a simply Safe system for a while,
and really a lot of the good features are locked
behind the subscription. But with this system for ADT, the
only thing that you're paying for that monthly subscription is

(01:37:19):
the monitoring. Everything else, the automations and the app to
tie in with Google Nest, everything is still working even
if you don't pay for it.

Speaker 1 (01:37:29):
Any other things that you found in the course of
your review that you want to mention that you think
people should know about, I think.

Speaker 15 (01:37:35):
The only thing you should know about is that the
hub the keypad is not the most user friendly interface
in the world.

Speaker 7 (01:37:43):
So it's going to be a little tricky when you
have a guest come over.

Speaker 1 (01:37:47):
Ah, okay, that's actually one of the few times that
my alarm system was tripped, was a house guest and
they weren't able to turn off the alarm quickly enough.
It wasn't this system, but I guess it can happen
with any of them. So if you're not too familiar
with that process, All right, Ben, how can folks find
you online?

Speaker 7 (01:38:04):
Oh? You can find me every day at nine to
five Google dot com.

Speaker 15 (01:38:07):
And I'm also on Twitter, threads, Instagram, everything else at Nexus.

Speaker 1 (01:38:12):
Ben ben Shone, Senior editor at nine to five Google.
Thanks so much for joining me today.

Speaker 7 (01:38:17):
Thanks for having me more rich.

Speaker 1 (01:38:19):
On Tech head in your way. If you have a
question about technology, give me a call. It's triple eight
Rich one oh one. That's eight eight eight seven four
to two or one zero one. Welcome back to rich
on Tech. Rich Demiro here talking technology with you. What

(01:38:40):
a great show it's been so far, but there's still more.

Speaker 2 (01:38:45):
All right.

Speaker 1 (01:38:45):
So there is a feature on my website richon Tech
dot tv where you are able to leave me a voicemail.
And uh, you've done that, so Adam, can we play
one of these voicemails.

Speaker 16 (01:38:58):
What is a good free computer cleaner?

Speaker 2 (01:39:04):
Oh, good question. A couple of them.

Speaker 1 (01:39:07):
This was actually emailed to me several years ago by
someone who does this on a daily basis, cleans out computers.
And these are the programs that they recommended that I
should recommend. So one of them is called C Cleaner,
and this is they say the world's most popular PC cleaner.

Speaker 2 (01:39:27):
And there's a free version.

Speaker 1 (01:39:28):
Obviously there's a it's a freemium model, like everything works
on a freemium model. You can get it for free,
but of course they would like you to pay to
get more features. But the free version will do the
basics and try to get some of these things off
your computer and cleaned up. So C Cleaner is number one.
Then you've got this product called super Anti Spyware dot

(01:39:53):
Com and that's if you've got some spyware on your computer,
you can check to see if you've got things is
going on there. And so again that's super Antispyware dot Com.
And finally from malware bytes, they've got ADW Cleaner. I
believe this was its own program, but malware bytes purchase them,

(01:40:15):
and malware Bytes I also recommend for kind of a
cleaning program too. They've got their you know, if you
just download malware bytes, that's kind of the same as
super anti spyware. So those are three good things to
get you started that should help you clean up your computer.
The other thing you can do just on your own
is go into your list of programs and uninstall any
program that you don't recognize or use anymore. Restart your

(01:40:39):
computer after that same thing goes for your extensions on Chrome.
If you look at your Chrome toolbar on your web
browser or Edge, there should be a little puzzle piece.
You tap that it's extensions, scroll down to where it
says manage extensions and remove the ones that you no
longer use, know or recognize. Good questions for leaving the voicemail?

(01:41:01):
Do we have another one?

Speaker 16 (01:41:01):
Adam looking for a website to cancel background noises to
hear a conversation in a video.

Speaker 1 (01:41:13):
I love how meta this question is because there are
background conversations in his.

Speaker 2 (01:41:19):
Question.

Speaker 1 (01:41:20):
So was that a joke? I don't think so, that's
I love that, Okay. I will tell you this is
the best kept secret in the world, and you're gonna
love this. It's called Is there even a name? For
this thing I don't even know. It's called Adobe Adobe
Enhance and it's a free tool. It removes noise from

(01:41:44):
voice recordings with speech enhancement. And I'm not kidding. This
thing is absolutely fantastic. You can upload audio files. You
get one hour a day duration, five hundred megabytes maximum
size and three hours total daily limit. You drag and
drop and it will work its magic. It uses AI
or whatever it does, and it is quite incredible to

(01:42:08):
find it. You go to podcast dot Adobe dot com
slash enhance and you can find it there and.

Speaker 2 (01:42:15):
It is just quite incredible.

Speaker 1 (01:42:18):
So that will remove the background information and it works
really really well. All right, I've got a couple more questions.
Did I email you another question?

Speaker 7 (01:42:27):
Or no?

Speaker 2 (01:42:28):
I don't think I did? Did I you did?

Speaker 7 (01:42:29):
Oh?

Speaker 2 (01:42:30):
I did?

Speaker 12 (01:42:30):
Oh?

Speaker 1 (01:42:30):
Okay, let's hear another. We get so many questions via email, Adam,
go ahead.

Speaker 14 (01:42:34):
We have an email here from Jacqueline.

Speaker 2 (01:42:36):
What up?

Speaker 14 (01:42:36):
Jacqueline? Jacqueline says, is there a safe way to get
all my years of photos safely off of my phone
and iPad? I enjoy your TV tips. Thanks so rich.
Jacqueline has to destroy some evidence, I guess can you
help her?

Speaker 2 (01:42:51):
Let's see.

Speaker 1 (01:42:51):
Okay, I just got a new gadget, so this is
a this is a very This might be the all
time most popular question I've ever gotten in my history
of reporting on technology.

Speaker 2 (01:43:03):
So basically, you see these ads.

Speaker 1 (01:43:05):
On late night TV and on the web for these
little USB drives you can plug into your phone. I
don't like any of those except for a couple. PNY
just came out with a new one. You might recognize PNY.
They make a lot of great memory type products. This
is called the Duo link iOS USB three point two

(01:43:25):
dual flash drive. Say that three times fast. It comes
in sixty four one or two hundred and fifty six
gigabyte variants, and you plug this into the bottom of
your phone and you can transfer your photos from your
phone to this drive. So on one side of this
drive is a little lightning port, which is what goes

(01:43:47):
into the bottom of the iPhone currently that's set to
switch with the iPhone fifteen to USBC. And then the
other side plugs into your computer, so you can basically
free up the space or back up your photos by
play lugging this into.

Speaker 2 (01:44:03):
Your iPhone.

Speaker 1 (01:44:04):
Now, remember I do like you to have your photos
in several places, so don't just put it on this
drive and have that as your only place. You should
also back these up to the cloud. If you're an
Amazon Prime member, you can use Amazon Photos for free
unlimited to upload.

Speaker 2 (01:44:19):
As long as you keep paying for Amazon Prime.

Speaker 1 (01:44:22):
Again, that's called the duo link iOS USB three point
two dual flash drive. That's what I'd recommend to get
those off your phone. Sand Disc also makes something similar.
I'll put this all on my website at richontech dot TV.
All right, let's get to the feedback. Now, these are
things that you have emailed me.

Speaker 2 (01:44:41):
Let's see.

Speaker 1 (01:44:42):
Aaron says, thank you for mentioning about the computer and
malware advertisement scam for tech support. As I mentioned two
weeks ago, this happened to me. Thank you for your
advice on helping me fix the problem. Aaron, That's why
I mentioned this stuff because you never know when it's
going to happen to me. Page says, I'm glad you
decided to answer the email about how to load a

(01:45:04):
file onto a flash drive. Please don't assume everyone's a techie.
Sometimes your answers to people get too technical when the
person just needs the basics. Oh wow, Okay, that was
like a kind of like a nice like a compliment,
but also like a don't do that again. I listen
every week. I'm glad you took over the show. Thanks Page,
Thank you Paige for the reminder. No not everyone's a techee.

(01:45:25):
I definitely agree with that. Let's see. Jim says, hey, Rich,
you can also turn off Bluetooth completely by asking Siri
to turn off Bluetooth. That's the same as going into
settings and turning it off.

Speaker 2 (01:45:37):
Thank you, Jim.

Speaker 1 (01:45:38):
I would have to test that, but yes, if it
turns it off in the settings, that would be great.
That's one way to do it for sure. You can
also ask Siri to restart your phone. That's very handy.
Angela's commenting on the California driver's license. She says, I
would like it if I could put it in my phone.
The less stuff in my physical wallet, the better. One
hundred percent agree, Angela. I can't wait to have everything digital.

(01:46:03):
I literally carry no keys. I will tell you that
it's amazing. So the only thing I carry that's that's
physical is a little bit of cash sometimes, you know,
don't just sometimes like a dollar, a credit card and
a debit card and then my driver's license, and Jim says,
outstanding show today. Thank you, Be safe and stay dry
during the hurricane. We'll leave it there. If you can

(01:46:25):
believe it. That's going to do it for this episode
of the show. You can find links to everything I
mentioned on my website. Just go to rich on tech
dot tv. This is show number thirty three. Next week
we're going to talk to a security expert about the
most important things you should know about AI and hacking.
Plus we'll get an update on where we are with
evs and the progress we're making on batteries. My name

(01:46:46):
is Rich Dmiro. You can find me on social media.
I am at rich on tech. Thank you so much
for listening. There are so many ways you can spend
your time. I do appreciate you spending it right here
with me. Thanks to everyone who makes this possible, including
producer Adam there in the booth today. My name is
Rich DeMuro. I will talk to you real soon. Please

(01:47:08):
stay safe out there. Thanks for listening.

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