July 11, 2025 • 37 mins
The John Kobylt Show Hour 2 (07/11) - Royal Oakes comes on the show to talk about Mahmoud Khalil suing the Trump Administration. More on the high gas prices in California. The owner of the pot company who owned the farms that were raided yesterday by ICE had donated $10,000 to Newsom in 2018. Customer service lines drop your calls on purpose.
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Episode Transcript
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Speaker 1 (00:00):
Can't.
Speaker 2 (00:00):
I am six forty.
Speaker 3 (00:02):
You're listening to the John Cobelt Podcast on the iHeartRadio app.
We are on every day from one until four o'clock,
and then after four o'clock you can get the podcast
John Cobelt Show on demand. We've got two ridings of
the Moist Line coming up in the three o'clock hour,
two rounds. At three twenty and three point fifty, we're
going to talk with Royal Oaks and just what did
I call him? How about Royal Oaks? He's the ABC
(00:26):
News legal analyst, Mahmood Khalil. Remember this guy. He was
one of the leaders of the Palestinian protests at Columbia
University who ended up getting arrested and Trump administration was
trying to figure out a way to deport him even
though he's a legal US permanent resident. Eventually a judge
(00:54):
ordered him released and now he's filing a lawsuit. He
wants twenty million dollars and damages for false arrest, among
other things. Let's get Royal Oak sign see what this
is about. How are you, Royal?
Speaker 1 (01:08):
I'm doing great. And before we get to that, you
know this slight mispronunciation of my name It reminds me
of the most amazingly funny Instagram post that's going around,
and I can't tell you about it because this is radio.
But if anybody's seen it, they'll know what I'm saying.
An anchor mispronouncing the name of a guest expert. It's hilarious,
(01:28):
so maybe you can go.
Speaker 2 (01:30):
Okay, I gotta look that up.
Speaker 1 (01:31):
Yeah, Oh, it's hilarious. So yeah, this guy, everybody will
remember him. John he mahome ma mood Khalil. He gets
see I mispronounced his name. So he's a permanent US resident,
thirty years old, former Columbia graduate student, and he was
arrested by ice in March, sent to a hell hole
of it I used to Attention center in Louisiana for
(01:52):
one hundred and four days and now he's been released
and he's suing for twenty million dollars. As you say,
he's going to sue his father acclaim and the government says, hey,
a nice tripal, but the statute lets us deport people
like you, namely you know green card people. He's like Durrord,
depart due without drinking two bottles of wine a day.
And if you encourage terrorist activities. So even if it
(02:13):
sounds like you're just exercising First Amendment rights, if you
are encouraging terrorist activity, if you're endorsing terrorist violence, or
if you have connections to groups, boom, you're out of here.
So you know, that's what the Trump administration says. But
his position is, now, you overreacted and I'd like my
twenty million dollars please.
Speaker 3 (02:31):
What is the state of his case right now? Because
the administration had to let him out of detention, right.
Speaker 1 (02:40):
So it's still ongoing. So he's out of detention, as
you say, so he's you know, walking around. The immigration
authorities are proceeding and they're making the case in the
immigration courts for why he should be deported because his
rhetoric could inspire extremist behavior. It's a it's a public
safety risk, and we'll see how they behave Now it's
(03:04):
a parallel track. On the one hand, the immigration court
process is going forward. They're trying to bounce him out
of the court. At the same time, now he's initiating
a just a civil litigation deal. He claims he's guilty
of false imprisonment, malicious prosecution, definition, and emotional distress and
once he satisfies the category. You can't just see right away,
(03:25):
Federal coven.
Speaker 3 (03:27):
His claim isn't going to be settled until we find
out whether he's getting deported or not.
Speaker 1 (03:33):
I mean, well, that's right.
Speaker 2 (03:35):
So the administration has to take.
Speaker 3 (03:37):
All their charges before a judge, and then the judge
got to decide whether Killio is debortable.
Speaker 1 (03:45):
Yeah, although it is a little weirder than that in
a sense that, as I say, it's kind of parallel tracks.
The immigration deal will proceed at the same time his
suit will proceed. Now, maybe the federal judge will say, hey, Mahmoud,
just cool your jets. Let's see how you do it
in the deportation process. And you know, maybe they'll find
out you're, you know, another iotol or some have bin
(04:06):
laden right, or maybe the federal judge not to suggest
a Democrat president appointed a federal judge would be more receptive.
But you know, it's easy to kind of predict. You
get conservative rulings out of Republican appointees the liberal rulings
out of Democrat appointees. As possible, the federal judge will say, no,
we're not going to wait for that. Kangaru Court Immigration process.
(04:27):
I'm going to decide right here, right now, I'm a
federal judge. You had First Amendment rights, and this stuff
that Trump is peddling about, how all you have to
do is encourage a terrorist to say nice things about
them or carry a sign on the campus of Columbia
and you can't get bounced out of the country for
that because you do have First Amenda rights even though
(04:49):
you are a permanent US resident as opposed to a citizen.
Speaker 3 (04:53):
I had read stories that there were some Iranian government
or Iranian terrorist groups that we're financing these protests and
helping to organize them throughout America. Like, it's not it's
not an outrageous charge that the Trump administration is making.
That stuff has been going on.
Speaker 1 (05:13):
No, absolutely, it is clear in the statutes that if
you are not a citizen, you have a less protection
from the immigration process, less protection in terms of First
Amendment rights. So basically, we Congress long ago past the
statute that said if you're doing something as a non
(05:34):
citizen that basically gives aid and comfort to Terisa. And
they used to have the old expression, you know, call
for the violent overthrow of the US government. Well, this
is sort of a modern version of that people are
a non citizen.
Speaker 3 (05:47):
Yeah, people really had in trouble with the concept because
laws have rarely been enforced when it comes to immigration.
But if you have a green card, or if you're
on a visa, or if you're outright illegal, you don't
don't have the same rights as a US citizen. And
all these protesters who were screaming and yelling, and I
realized they get paid to do this and to muck
up the issue. But this is where the journalism. The
(06:09):
journalists fail. It's like, no, you don't have the same
rights as a US citizen, and you're right.
Speaker 1 (06:14):
And that's where we come up against political theater, which
is what you're describing, and they're going to make Hay
and you know they're going to have protests as opposed
to the legal realities. And the reality is that the
immigration statute makes non citizens deportable if they give material
support to a terrorist organization like Commas, or if they
solicit support for a group, or if they encourage terrorist activities.
(06:36):
So yeah, the rules are different, and you can argue
they shouldn't be different, but they are. So that's why
I think he's going to lose in court, and he's
going to lose on the immigration side. So both parallel
tracks are probably going to come together and result in
him just being bounced out of the country.
Speaker 3 (06:50):
One more quick thing before you go. In New Hampshire
federal judge has blocked the Trump administration. They had Trump
had written an executive order on birthright citizenship. The idea,
if this has been the law really since the eighteen hundreds,
you're born on US Land, you're automatically a citizen, even
if your parents are legal aliens. And they have been
(07:12):
trying to chisel away at this law for many years.
And Trump just throughout this executive order. I guess to
see what happens. So what's this New Hampshire judge decide.
Speaker 1 (07:22):
Yeah, so this judge seems to be spitting in the
idea of the Supreme Court decision of a couple of
weeks ago, which said, hey, you can't issue a nationwide
injunction against an executive order. You can only control your
little federal district. But what he's doing is a workaround.
If you file a class action where you got just
a one plaintiff in front of one federal judge, but
the class action it's certified down the road. Establishes there
(07:44):
are like millions of people around the entire country that
are part of this class action. That way you could
get a nationwide in junct. But the bottom line is
the Supreme Court kicked the can down the road. They
didn't want to decide a couple of weeks ago. You know,
is Trump right or is he wrong about birthright citizenship.
They're going to have to face it probably in a
year or two after this injunction. You know, inside baseball
(08:04):
stuff gets worked out, all right. You know, most people
think it is a birthright citizenship's okay, but we don't
know what Supreme Court would do.
Speaker 2 (08:11):
It's a murkily written.
Speaker 3 (08:15):
Clause in the Constitution, yes, exactly, throwing a couple of commas,
and it makes people very confused. All right, Well, thank
you for coming on, Royal Oaks, No problem, Royal Oaks,
ABC News Legal analyst. We're giving away one thousand dollars
coming up in a moment. And Uh, also we have
(08:36):
periodically lately told you about how gas prices are going
to go sky high within the next year and a
half and maybe a big jump this month.
Speaker 2 (08:46):
Uh. There are now.
Speaker 3 (08:47):
More more energy organizations that are confirming that it's true.
Speaker 2 (08:54):
I will explain this to you.
Speaker 3 (08:56):
But there are government agencies now looking at the California's situation,
and we've got two big refineries closing in the next
year and a half, and they are agreeing that, yeah,
huge increase in gas price is coming. It's it's not hype,
it's not fake news.
Speaker 4 (09:13):
And are we going to do something about it?
Speaker 3 (09:15):
Are we going to do something about it? You always
pose these impossible questions.
Speaker 4 (09:18):
I don't want to pay eight to ten dollars a gallon.
Speaker 2 (09:21):
Oh we'll get it even twelve, twelve or fourteen.
Speaker 5 (09:25):
Right, you're listening to John Cobelt on demand from KFI
AM six forty.
Speaker 3 (09:32):
Now there is a federal agency now weighing in on
the idea that California's gas prices could shoot up considerably.
The Energy Information Administration, the EIA, and I checked and
it is the statistical agency of the Department of Energy.
(09:53):
So the federal government has now issued a report saying
that California could lose seventeen percent of its oil refinery
capacity over the next twelve months. They announced this yesterday.
In October, Phillips sixty six is going to shut down
its Wilmington Refinery in the LA Area by the fourth
(10:16):
quarter of this year, and this facility processes one hundred
and thirty nine thousand barrels.
Speaker 2 (10:22):
Of oil a day.
Speaker 3 (10:25):
In April, the Valero Energy Corporation said it would cease
operations at its Benicia refinery. Is how you say that,
Benithia Benetia refinery up in the Bay Area. The Benetia
refinery processes one hundred and forty five thousand barrels a day,
So between the two you have about two hundred and
(10:46):
eighty five thousand barrels a day of oil that's refined
into gasoline. Wilmington is closing fourth quarter this year, Benetia
is closing in April of next year. So it's less
than a year from now that we're going to lose
seventeen percent of our oil refining capacity. And the EIA
(11:08):
is saying that this is going to lead to increases
in fuel price volatility on the West coast. Well, that's
a fancy phrase for big price increase. And they said
California usually has higher retail gas prices. Obviously, a few
weeks ago, the president of Gin Economic consulting man named
(11:33):
Vance Gin called California's high gasoline prices a man made problem,
a case study in government failure, not market failure. This
is similar to what Michael Msche said, the professor from
USC who we've had on the show a number of times.
Miche looked at fifty years of gas prices in California
(11:53):
and said the same thing.
Speaker 2 (11:55):
It's self inflicted.
Speaker 3 (11:58):
It's almost never related to any type of price manipulation,
of price gouging by the oil companies.
Speaker 2 (12:05):
Which is the big lie that I know.
Speaker 3 (12:07):
I'm sounding repetitive, but Gavin Newsom lies so much and
so extensively, and the big lie he's been trying to
sell is is that there's all this price gouging. He
even mandated special session of the legislature where they were
supposed to come up with a bill to somehow fight
the price gouging. Nothing came of it, you know why,
because they can't find any evidence of price gouging.
Speaker 2 (12:30):
It doesn't exist.
Speaker 3 (12:34):
The high prices here are because of excessive taxes at
the pump and also excessive taxes on the refineries, and
also all these weird mandates like this upcoming low carbon
fuel standard which is supposed to raise gas prices by
(12:54):
sixty five cents, very very soon.
Speaker 2 (12:58):
It's a lot of it is the.
Speaker 3 (13:00):
Obsessive California climate law nonsense, which has no effect on
the climate. And I don't know why people don't accept
it and understand it, but it has no effect on
the climate none.
Speaker 2 (13:15):
This is merely.
Speaker 3 (13:16):
Shipping billions and billions of dollars to the California government,
some of which they're going to spend on high speed rail.
All of a sudden, they've decided they're going to spend
a billion dollars a year on high speed rail, so
you could be whisked from Bakersfield to or said maybe
twenty years down the road going back to vance Gin.
(13:40):
He blames decades of state taxes, misguided climate mandates, regulatory overreach.
He said the regulatory costs and taxes alone make up
over a dollar thirty per gallon in costs, nearly double
the national average. And California has the highest basic gas
(14:00):
tax in the country, which is sixty eight cents. But
then there's all these additional fees, environmental surcharges, and then
you have the climate programs, the low carbon fuel standard,
the special blends, and that's why you are paying up
to two bucks of more than any other state, and
(14:23):
also the EIA, and that's the government agency from the
Energy Department, said that another reason is what they call
a lack of logistical connectivity on the West Coast. Well,
that's a fancy word work. We don't have a pipeline
that links us to the Gulf Coast.
Speaker 2 (14:41):
A lot of the oil is.
Speaker 3 (14:43):
Shipped from the Gulf to the other I don't know,
forty nine states, or at least forty seven of them
here in the continental US, but not California.
Speaker 2 (14:55):
We don't have a pipe. By the way, We're.
Speaker 3 (14:57):
Sitting on the fifth largest reserve of oil, but we
don't use it. Gavin Newsom has reduced the number of
oil drilling permits by ninety seven percent. There are virtually
no there's virtually no oil drilling going on, and yet
(15:19):
we have this massive pool of oil underneath our feet.
Speaker 2 (15:25):
Is this crazy? We have all this oil, we're not
drilling for it.
Speaker 3 (15:30):
We don't have a pipeline that connects us to the
main supplier of oil geographically, and that's in the Gulf Coast.
And now we're going to be buying oil from far
off countries who are going to ship it by tanker,
which is really expensive and also produces way more pollution
and greenhouse gases. Gavin Newsom maybe the stupidest man I
(15:52):
have ever known, I've never known to exist. You mentioned
saying all this out. Hey, I got a great idea.
Let's make gas two dollars more than anywhere else. Let's
not drill into the fifth largest reserve of oil beneath
our land. Let's buy gas from all kinds of crazy
(16:14):
countries that you've never even heard of. And let let
these countries who have no environmental regulations or very few
compared to California, let them drill for the oil, let
them refine it, let's ship it by expensive polluting tankers
thirty to forty days on the ocean. I mean, I
(16:39):
cannot believe from any standpoint how incredibly stupid it is.
And it just mind boggling, like you want to smash
your head against the wall. And yet every day these
policies are in effect. Then he lies and blames the
oil companies and the oil kundry said, it's like, do
you know they're gonna they might shut the old the
big oil pipeline we do have might be shut down
(17:01):
because there's not enough oil in it. They can't keep
the oil pressure up, and that's why others have been
saying we could be hitting ten dollars a gallon. I
don't know how many more warnings we can give you here.
We're telling you you just sit there and keep scrolling.
That's okay, don't worry about it.
Speaker 5 (17:21):
You're listening to John Cobel's on demand from KFI AM
six forty.
Speaker 3 (17:27):
We're on every day from one until four, and every
day just after four o'clock. You can get the podcast version.
It's the same as the radio show, John cobelt Show
on demand also on the iHeart app and Hear What
You missed. Bill Mlusion has been posting on x that
the president of Glasshouse Farms, that would be the pot company,
(17:50):
the marijuana company that got raided by the federal government
yesterday and they found ten child slaves working there in
a to many other illegal aliens. What a place this is.
This apparently was one of the largest pot farms in
the state. There were two locations they went to and
two farms were raided by Ice and Border patrol in
(18:12):
the Camarillo area.
Speaker 2 (18:14):
Well, Millusion has found.
Speaker 3 (18:15):
That the president of Glasshouse Farms, his donated ten thousand
dollars to Gavin Newsom back in twenty eighteen.
Speaker 2 (18:24):
How about that.
Speaker 3 (18:28):
He gave new some ten thousand dollars and in turn
he was allowed to run this huge operation employing hundreds
of illegal aliens and employing ten child slaves. Eight of
the ten were unaccompanied miners. It sounds like I'm making
(18:49):
this up, but I'm not.
Speaker 1 (18:53):
So.
Speaker 3 (18:54):
Newsom has his name is Kyle Kazan and the goal
of the company is to be the largest cannabis site
in California. Is at a place, has a place in
Carpenteria one of these farms, and another one near Camerio.
(19:16):
And of course somebody pointed out online that California charges
a fifteen percent excise tax on pot and then a
ten percent sales tax. So the pot growers have to
pay fifteen percent of what they grow, and then you
have to pay a ten percent sales tax when you
buy it. Annual retail sales five billion dollars and the
(19:40):
tax is twenty five percent. And then the CEO is
given Dow some ten thousand dollars in campaign contributions. Well
that's a lot of money, I guess. Well, you have
that much money on the line, both tax money and
campaign contribution money. Then I guess when you hear that
there's child slave labor on the site, you might just
(20:04):
look the other way, which is what Newsom did you
tell me he didn't know.
Speaker 2 (20:12):
Yeah, I'm sure he didn't know.
Speaker 3 (20:14):
And then when he's getting called out on it, he's
getting into fights with This is what this little toddler does.
He's getting into fights on x. He's exchanging hate tweets
with people like a little three year old with a
temper tantrum or maybe an eight year old on a playground.
Other kids are calling him names, and it's all like
(20:36):
weird comments and jokes about right wing and conservative and
Fox News and this and that. I've seen some profiles
on him. Apparently he watches cable news constantly, especially Fox,
and that he's constantly talking about the right wing propaganda
machine and bob blah blah blah. But and this is
(20:59):
a common actic used by some politicians to deflect from
the real issue.
Speaker 2 (21:07):
You know, a few years.
Speaker 3 (21:08):
Ago I noticed it's like, well, that's that's a that's
a Fox News talking point, that's a right wing talking point,
and that was supposed to end the argument it's like, no, really,
there were ten children working as slave laborers on this farm,
and there were two hundred illegal aliens and protesters showed
up and one of them started firing a gun at
(21:31):
the ice agents.
Speaker 2 (21:33):
That's all real, That all really happened. And Newsom gets
in these.
Speaker 3 (21:40):
You should you should go to his x account and
go to each post and look at the replies. And
he gets in pissing matches with just regular people if
that's him, unless it's, you know, one of his stupid aids.
He might have hired a guy to do this, Like,
here's his comeback, right. Somebody posted, well, it was the
(22:04):
Border Patrol Commissioner. Customs and Border Patrol Commissioner Rodney Scott
posted that these are juveniles found in the marijuana facility,
almost all unaccompanied, one as young as fourteen California. Are
you ready to partner with us to stop child exploitation?
That's what Rodney Scott wrote, So he challenged, basically, Newsom,
(22:27):
are you gonna help us with these child slaves that
are being employed?
Speaker 2 (22:32):
You know what, Newsom? You know what.
Speaker 3 (22:35):
Newsom's response was, we prosecuted criminals that break child labor laws.
Let me see, let me see if the ceo that
gave him ten thousand dollars is going to prison. And
then he goes you make the kids post for photos,
tear gas them, and promote laws like this, and then
(22:56):
he has four clippings from various news sites about red
states who are rolling back protections on child labor laws.
And they're just four headlines. There's there's no context here,
there's no detail here unless you want to do a search.
(23:20):
But all of that is changing the subject. All that
is not the point. The point is is that you
have child slaves smuggled in across the wide open border
that you supported, and this was going on in your
state and ahead of the company gave you ten thousand
(23:42):
dollars in campaign contributions. And this company twenty five percent
of their twenty five percent of the revenue from their
products ends up being tax money that you spent. And
this tax money, in part is generated by child slave laborers.
(24:04):
And knew some changes the subject and prints a bunch
of headlines about the Arkansas governor Ron DeSantis, Indiana, Iowa.
Speaker 2 (24:14):
It's like, no, no, no.
Speaker 3 (24:17):
The the child slaves yesterday were found here. When you
when you when you drive up through Ventura County Carpenteria.
You go up the one on one or the one
and you dried by these these farm fields, that's the pot.
And working in the fields are these kids who have
(24:40):
no parents. I heard one of the administry Trump administration
officials say today that there's three hundred thousand kids who
came or were smuggled over the border who gave addresses
and this is all under under Joe Biden gave addresses
to order patrol agents and he said it turned out
(25:02):
virtually all the addresses were fake. And the names of
the adults who were taking these kids into custody, all
those names were fake too. So the drug card tells
helped to smuggle hundreds of thousands of children over the
border who then just disappeared. There's no way to track them.
(25:27):
Fake addresses, fake people who took them into custody. And
now look what we've got. We've got ten of them at
least have been located. And k Newsom spends his day
writing nasty comebacks on Twitter when he's not giving an
incoherent interview to a Tennessee podcaster, or he's not campaigning
(25:50):
to swooning women in South Carolina. Yes, yesterday we were
reading out of the La Times. There's one woman who
lost control of her hormones and actually admitted to blacking out.
Speaker 2 (26:06):
As she met Newsoman. Couldn't remember what went on.
Speaker 4 (26:12):
Are you jealous?
Speaker 3 (26:16):
Nobody faints when they meet me. Yeah, that's never happened.
A Newsom probably faints when he looks in the mirror.
Speaker 4 (26:27):
I'm so handsome.
Speaker 3 (26:28):
Yeah, he must have been the prototype for narcissists. I
have never seen a guy who fits the word narcissist
better than Newsom.
Speaker 2 (26:40):
Unbelievable.
Speaker 3 (26:40):
We got clips of Tom Holman coming up after three o'clock,
and we got two rounds of the moist line because yeah,
it got pretty crazy there near camera rio, because all
these paid protesters showed up. And when I say paid,
you know these organizations are partly financed with your taxes.
And then they showed up. One guy was firing a
(27:02):
gun and creating all this mayhem. And I'm thinking, who
is protesting a government agency breaking up a child slave
labor ring?
Speaker 2 (27:12):
Why would you? Why would you get upset?
Speaker 3 (27:14):
Or who gets upset that illegal alien pot workers are
being rounded up? Seriously, only if you get paid, Only
if you get paid. I can't imagine there's a there's
anybody who cares either way?
Speaker 2 (27:33):
All right, more coming up.
Speaker 5 (27:35):
You're listening to John Cobels on demand from KFI Am sixty.
Speaker 3 (27:40):
John Cobelt Live everywhere on the iHeartRadio app, and Moistline
is coming up first round and a half an hour.
Moistline is on Fridays, and we have we're loaded with
I don't know, some some anti bass sentiment.
Speaker 2 (27:56):
I should say that.
Speaker 3 (27:57):
Yeah, okay, So listen at three twenty and three pot
fifty here on KFI. Hey, Deborah, Deba, Hello, look at this.
She's not paying attention. She's busy.
Speaker 4 (28:08):
Sorry, I have read in here right now, and he's
distracting me.
Speaker 2 (28:11):
Tell for it to go. Get a job.
Speaker 4 (28:13):
Well, he's going to be filling in for Conway.
Speaker 2 (28:15):
Oh good, that was fast.
Speaker 4 (28:16):
Yeah, he has a job. He has a couple of jobs.
Speaker 2 (28:18):
I got this. I got this story partly because of you. Okay.
Speaker 4 (28:20):
I'm paying attention.
Speaker 2 (28:22):
Because you and I share the same weakness.
Speaker 3 (28:25):
We get we get angry and frustrated and self righteous
with customer service, and we actually call customer service and
start fighting with these people.
Speaker 4 (28:33):
I'm trying to calm down these days.
Speaker 1 (28:35):
Uh.
Speaker 2 (28:35):
And I found it.
Speaker 3 (28:36):
I found a story in the Atlantic magazine which is
quite revealing and really depressing. And the headline that got
my attention that dropped call with customer service it was
on purpose?
Speaker 4 (28:52):
Are you kidding me?
Speaker 1 (28:53):
No?
Speaker 3 (28:54):
This article explains what these companies do on purpose when
you call and complain. And it was written by a
guy named Chris Colin, and it starts with he had
a new Ford escape car and it froze in San Francisco.
It just locked and the brakes died. He couldn't steer
(29:18):
the car and he couldn't stop it, and he almost
went over an embankment. Oh geez, yeah, And he kept
punching all the buttons.
Speaker 2 (29:26):
Nothing would work.
Speaker 3 (29:27):
He was about to reach for the door handle and
jump out of it before it went over the embankment.
And then suddenly the car drifted to a stop. Maybe
it was starting to go uphill, I don't know, okay,
And then he took it to mechanics, and the mechanics
couldn't figure it out. They don't know where because everything
is in a computer now, right, so there's some glitch
(29:49):
buried in the computer system. And the mechanics said, we
don't have time to search this entire system to figure
it out. Go call forward, ask for you want to
return the car. It's a limit, it's no good and
she he started calling forward and getting those customer service
workers that were familiar with Yes, okay. And it's a
very long story, and I wish I could read the
(30:09):
whole thing that I'm going to get to the part
that I think matters motes. He found a guy who
wrote a book named Amas Tanuma, and he worked in
the industry for twenty years, running contact call centers around
the world. He worked everywhere from Columbia to the Philippines.
(30:34):
They kept looking for cheaper and cheaper labor and more
and more people that they could order around and tell
what to do. And the people would be so grateful
for the job because they were so poor that they
wouldn't push back. And the whole process of not responding
to your problem is called sludge. It's like sludge coming
(30:56):
up about.
Speaker 4 (30:56):
They have this name for it.
Speaker 3 (30:59):
Yeah, sludge is often intentional. He found he worked in
the business. The goal is to put as much friction
between you and whatever the expensive thing is in this place.
In this case, he thought he ought to get his
car replaced because it's seized up and nobody could fix it.
Speaker 6 (31:17):
Okay, that makes perfect sense, But do they so they're
betting on people giving up.
Speaker 3 (31:22):
Yes, that's ultimately the whole point. The frontline person when
you call is given as limited information and authority as possible,
and if they if that person transfers you, they suffer
a penalty.
Speaker 6 (31:37):
So that's why when I say can I please speak
to your manager? They say, well, let me let me
help you, and I say, well, you're not helping, that's right,
So I want to speak to somebody who's higher than you.
Speaker 2 (31:46):
They shall know.
Speaker 6 (31:47):
I'm so sorry, but nobody's here. I said, oh, really,
there's no manager here.
Speaker 2 (31:51):
No, it's.
Speaker 3 (31:54):
If they transfer the call they get a punishment, and
of course they're in a foreign country. God knows what
the punishment is.
Speaker 2 (32:02):
This guy wrote.
Speaker 3 (32:03):
Chris says, I felt like I was talking with someone
who is alarmingly indifferent to my problem.
Speaker 4 (32:08):
Oh they all are.
Speaker 3 (32:09):
And the author Tanuma says, well, that's called good training.
You turn a human and smooth them into a corporate algorithm.
If you leave humans in their natural state, they start
to care about people and start listening to the nuance
of your problem, and they're less likely to follow the
policy that they've been instructed to carry out.
Speaker 4 (32:31):
This is ridiculous.
Speaker 3 (32:33):
So the humanity gets trained out of them and the
threat of punishment suppresses it to keep their bosses happy.
According to Tanuma, agents develop tricks if you're If the
average time that you spend on the phone as an
agent starts to creep up too high, you start hanging
up on people to bring it back down.
Speaker 6 (32:55):
Okay, but what happens if they ask you for I'm
so sorry, but can I have your phone numbers so
if we get disconnected I can call you back.
Speaker 4 (33:02):
They're not supposed to say that either.
Speaker 1 (33:04):
Now.
Speaker 3 (33:04):
No, if you have escalated too many times that day,
in other words, you're the worker and you have sent
it to a supervisor too many times, then you're told
to accidentally transfer the caller to the back of the line,
so you're not being sent to a supervisor. You're being
and this has happened, I know to me, it's here, yeah, yeah,
(33:26):
So and that weeds out a certain percentage of callers.
They also use cheap telecommunication carriers, so you have poor connections,
and the contact centers are offshore. There are places like
the Philippines, so a lot of these calls disconnect on
their own. And here's the way the bosses lay down
(33:52):
the law. The boss will come in and say, you know,
we spent a million dollars in credits last month. In
other words, they gave credits to customers for one thing
or another. That needs to come down to seven hundred
and fifty thousand dollars, and that becomes the new edict. Okay,
we got to cut twenty five percent of the credits
we give out. And so the agent answering the phone,
(34:15):
the pressure is, well, don't give this person a credit,
hang up, put them in the back of the line.
Speaker 4 (34:23):
I'm so angry.
Speaker 6 (34:25):
Yeah, because this has completely happened to me. I guarantee it,
and you it, Yes, but I call back. The thing is,
if I get disconnected, I called right back. If I
don't like who I'm talking to and they don't, they
don't transfer me to a manager.
Speaker 4 (34:39):
I sometimes hang up on them and then I call back.
Speaker 2 (34:42):
Well, see, the thing is, you're just jumping back into
the same.
Speaker 4 (34:45):
Sledge I know, and I don't like it.
Speaker 3 (34:47):
They'll pay the same routine. They won't listen to you,
they'll patronize you, they won't transfer you you'll end up
hung up on or put to.
Speaker 2 (34:57):
The back of the line.
Speaker 4 (35:00):
Well, I can be put.
Speaker 6 (35:02):
But they're in the Philippines in you're here, I know,
but you know, I do say, okay, you know what,
can you please transfer me to somebody in the United States?
Speaker 2 (35:10):
Yeah, but you don't know if you if they are
doing that.
Speaker 6 (35:12):
I sometimes they do because I'm such a pain, and
then you know what they want to get rid of me?
Speaker 2 (35:17):
No? Really, yeah, I know, yeah, I know the things
I've discovered over time.
Speaker 4 (35:25):
You have corrupted me.
Speaker 6 (35:29):
Yes, I've been working on your show far too long,
and all my niceness is gone because of you.
Speaker 2 (35:34):
I have revealed you. No, you've corrupted me.
Speaker 4 (35:38):
I was a lot nicer when I started.
Speaker 3 (35:42):
I'm sure twenty years ago you were harassing these customer
service reps.
Speaker 2 (35:46):
Yes, I was, that's right. Okay.
Speaker 6 (35:47):
They're very irritating and when they repeat okay, you and
I have talked about this. But when they repeat things,
if they say, oh, I'm so I'm so sorry that
you're having a bad day, or I'm so sorry that
you're unhappy, or whatever they do that they repeat it,
I say to them, please stop repeating what I'm saying,
and just help me and.
Speaker 2 (36:05):
Stop the pology.
Speaker 3 (36:05):
I start screaming at them when they when they start apologizing,
I go, you're not sorry.
Speaker 2 (36:10):
That's what it says in front of you. You're reading it.
You're not sorry. You don't care.
Speaker 6 (36:14):
Yes, we should tag team the next time we ever
call it sleep.
Speaker 2 (36:21):
They would track us down. Oh they would.
Speaker 4 (36:23):
We're so bad.
Speaker 3 (36:24):
All right, we come back. Tom Holman went on a
couple of broadcasts and he is angry about what was
going on at the pot farm here in California yesterday,
and he's blaming it on a Democratic politicians who are
calling these Ice agents Nazis. And now, for the second
time this week, there's been an attempted shooting of the agents.
Speaker 2 (36:45):
There was up in.
Speaker 3 (36:46):
Camera real We'll play some of his clips coming up.
Two rounds of the moistline. That's all I had Debra
Mark live in the KFI twenty four hour newsroom.
Speaker 2 (36:53):
Hey, you've been listening to the John Cobalt Show podcast.
Speaker 3 (36:56):
You can always hear the show live on KFI Am
six forty from one to four pm every Monday through Friday,
and of course anytime on demand on the iHeartRadio app.
Can't.
Speaker 2 (00:00):
I am six forty.
Speaker 3 (00:02):
You're listening to the John Cobelt Podcast on the iHeartRadio app.
We are on every day from one until four o'clock,
and then after four o'clock you can get the podcast
John Cobelt Show on demand. We've got two ridings of
the Moist Line coming up in the three o'clock hour,
two rounds. At three twenty and three point fifty, we're
going to talk with Royal Oaks and just what did
I call him? How about Royal Oaks? He's the ABC
(00:26):
News legal analyst, Mahmood Khalil. Remember this guy. He was
one of the leaders of the Palestinian protests at Columbia
University who ended up getting arrested and Trump administration was
trying to figure out a way to deport him even
though he's a legal US permanent resident. Eventually a judge
(00:54):
ordered him released and now he's filing a lawsuit. He
wants twenty million dollars and damages for false arrest, among
other things. Let's get Royal Oak sign see what this
is about. How are you, Royal?
Speaker 1 (01:08):
I'm doing great. And before we get to that, you
know this slight mispronunciation of my name It reminds me
of the most amazingly funny Instagram post that's going around,
and I can't tell you about it because this is radio.
But if anybody's seen it, they'll know what I'm saying.
An anchor mispronouncing the name of a guest expert. It's hilarious,
(01:28):
so maybe you can go.
Speaker 2 (01:30):
Okay, I gotta look that up.
Speaker 1 (01:31):
Yeah, Oh, it's hilarious. So yeah, this guy, everybody will
remember him. John he mahome ma mood Khalil. He gets
see I mispronounced his name. So he's a permanent US resident,
thirty years old, former Columbia graduate student, and he was
arrested by ice in March, sent to a hell hole
of it I used to Attention center in Louisiana for
(01:52):
one hundred and four days and now he's been released
and he's suing for twenty million dollars. As you say,
he's going to sue his father acclaim and the government says, hey,
a nice tripal, but the statute lets us deport people
like you, namely you know green card people. He's like Durrord,
depart due without drinking two bottles of wine a day.
And if you encourage terrorist activities. So even if it
(02:13):
sounds like you're just exercising First Amendment rights, if you
are encouraging terrorist activity, if you're endorsing terrorist violence, or
if you have connections to groups, boom, you're out of here.
So you know, that's what the Trump administration says. But
his position is, now, you overreacted and I'd like my
twenty million dollars please.
Speaker 3 (02:31):
What is the state of his case right now? Because
the administration had to let him out of detention, right.
Speaker 1 (02:40):
So it's still ongoing. So he's out of detention, as
you say, so he's you know, walking around. The immigration
authorities are proceeding and they're making the case in the
immigration courts for why he should be deported because his
rhetoric could inspire extremist behavior. It's a it's a public
safety risk, and we'll see how they behave Now it's
(03:04):
a parallel track. On the one hand, the immigration court
process is going forward. They're trying to bounce him out
of the court. At the same time, now he's initiating
a just a civil litigation deal. He claims he's guilty
of false imprisonment, malicious prosecution, definition, and emotional distress and
once he satisfies the category. You can't just see right away,
(03:25):
Federal coven.
Speaker 3 (03:27):
His claim isn't going to be settled until we find
out whether he's getting deported or not.
Speaker 1 (03:33):
I mean, well, that's right.
Speaker 2 (03:35):
So the administration has to take.
Speaker 3 (03:37):
All their charges before a judge, and then the judge
got to decide whether Killio is debortable.
Speaker 1 (03:45):
Yeah, although it is a little weirder than that in
a sense that, as I say, it's kind of parallel tracks.
The immigration deal will proceed at the same time his
suit will proceed. Now, maybe the federal judge will say, hey, Mahmoud,
just cool your jets. Let's see how you do it
in the deportation process. And you know, maybe they'll find
out you're, you know, another iotol or some have bin
(04:06):
laden right, or maybe the federal judge not to suggest
a Democrat president appointed a federal judge would be more receptive.
But you know, it's easy to kind of predict. You
get conservative rulings out of Republican appointees the liberal rulings
out of Democrat appointees. As possible, the federal judge will say, no,
we're not going to wait for that. Kangaru Court Immigration process.
(04:27):
I'm going to decide right here, right now, I'm a
federal judge. You had First Amendment rights, and this stuff
that Trump is peddling about, how all you have to
do is encourage a terrorist to say nice things about
them or carry a sign on the campus of Columbia
and you can't get bounced out of the country for
that because you do have First Amenda rights even though
(04:49):
you are a permanent US resident as opposed to a citizen.
Speaker 3 (04:53):
I had read stories that there were some Iranian government
or Iranian terrorist groups that we're financing these protests and
helping to organize them throughout America. Like, it's not it's
not an outrageous charge that the Trump administration is making.
That stuff has been going on.
Speaker 1 (05:13):
No, absolutely, it is clear in the statutes that if
you are not a citizen, you have a less protection
from the immigration process, less protection in terms of First
Amendment rights. So basically, we Congress long ago past the
statute that said if you're doing something as a non
(05:34):
citizen that basically gives aid and comfort to Terisa. And
they used to have the old expression, you know, call
for the violent overthrow of the US government. Well, this
is sort of a modern version of that people are
a non citizen.
Speaker 3 (05:47):
Yeah, people really had in trouble with the concept because
laws have rarely been enforced when it comes to immigration.
But if you have a green card, or if you're
on a visa, or if you're outright illegal, you don't
don't have the same rights as a US citizen. And
all these protesters who were screaming and yelling, and I
realized they get paid to do this and to muck
up the issue. But this is where the journalism. The
(06:09):
journalists fail. It's like, no, you don't have the same
rights as a US citizen, and you're right.
Speaker 1 (06:14):
And that's where we come up against political theater, which
is what you're describing, and they're going to make Hay
and you know they're going to have protests as opposed
to the legal realities. And the reality is that the
immigration statute makes non citizens deportable if they give material
support to a terrorist organization like Commas, or if they
solicit support for a group, or if they encourage terrorist activities.
(06:36):
So yeah, the rules are different, and you can argue
they shouldn't be different, but they are. So that's why
I think he's going to lose in court, and he's
going to lose on the immigration side. So both parallel
tracks are probably going to come together and result in
him just being bounced out of the country.
Speaker 3 (06:50):
One more quick thing before you go. In New Hampshire
federal judge has blocked the Trump administration. They had Trump
had written an executive order on birthright citizenship. The idea,
if this has been the law really since the eighteen hundreds,
you're born on US Land, you're automatically a citizen, even
if your parents are legal aliens. And they have been
(07:12):
trying to chisel away at this law for many years.
And Trump just throughout this executive order. I guess to
see what happens. So what's this New Hampshire judge decide.
Speaker 1 (07:22):
Yeah, so this judge seems to be spitting in the
idea of the Supreme Court decision of a couple of
weeks ago, which said, hey, you can't issue a nationwide
injunction against an executive order. You can only control your
little federal district. But what he's doing is a workaround.
If you file a class action where you got just
a one plaintiff in front of one federal judge, but
the class action it's certified down the road. Establishes there
(07:44):
are like millions of people around the entire country that
are part of this class action. That way you could
get a nationwide in junct. But the bottom line is
the Supreme Court kicked the can down the road. They
didn't want to decide a couple of weeks ago. You know,
is Trump right or is he wrong about birthright citizenship.
They're going to have to face it probably in a
year or two after this injunction. You know, inside baseball
(08:04):
stuff gets worked out, all right. You know, most people
think it is a birthright citizenship's okay, but we don't
know what Supreme Court would do.
Speaker 2 (08:11):
It's a murkily written.
Speaker 3 (08:15):
Clause in the Constitution, yes, exactly, throwing a couple of commas,
and it makes people very confused. All right, Well, thank
you for coming on, Royal Oaks, No problem, Royal Oaks,
ABC News Legal analyst. We're giving away one thousand dollars
coming up in a moment. And Uh, also we have
(08:36):
periodically lately told you about how gas prices are going
to go sky high within the next year and a
half and maybe a big jump this month.
Speaker 2 (08:46):
Uh. There are now.
Speaker 3 (08:47):
More more energy organizations that are confirming that it's true.
Speaker 2 (08:54):
I will explain this to you.
Speaker 3 (08:56):
But there are government agencies now looking at the California's situation,
and we've got two big refineries closing in the next
year and a half, and they are agreeing that, yeah,
huge increase in gas price is coming. It's it's not hype,
it's not fake news.
Speaker 4 (09:13):
And are we going to do something about it?
Speaker 3 (09:15):
Are we going to do something about it? You always
pose these impossible questions.
Speaker 4 (09:18):
I don't want to pay eight to ten dollars a gallon.
Speaker 2 (09:21):
Oh we'll get it even twelve, twelve or fourteen.
Speaker 5 (09:25):
Right, you're listening to John Cobelt on demand from KFI
AM six forty.
Speaker 3 (09:32):
Now there is a federal agency now weighing in on
the idea that California's gas prices could shoot up considerably.
The Energy Information Administration, the EIA, and I checked and
it is the statistical agency of the Department of Energy.
(09:53):
So the federal government has now issued a report saying
that California could lose seventeen percent of its oil refinery
capacity over the next twelve months. They announced this yesterday.
In October, Phillips sixty six is going to shut down
its Wilmington Refinery in the LA Area by the fourth
(10:16):
quarter of this year, and this facility processes one hundred
and thirty nine thousand barrels.
Speaker 2 (10:22):
Of oil a day.
Speaker 3 (10:25):
In April, the Valero Energy Corporation said it would cease
operations at its Benicia refinery. Is how you say that,
Benithia Benetia refinery up in the Bay Area. The Benetia
refinery processes one hundred and forty five thousand barrels a day,
So between the two you have about two hundred and
(10:46):
eighty five thousand barrels a day of oil that's refined
into gasoline. Wilmington is closing fourth quarter this year, Benetia
is closing in April of next year. So it's less
than a year from now that we're going to lose
seventeen percent of our oil refining capacity. And the EIA
(11:08):
is saying that this is going to lead to increases
in fuel price volatility on the West coast. Well, that's
a fancy phrase for big price increase. And they said
California usually has higher retail gas prices. Obviously, a few
weeks ago, the president of Gin Economic consulting man named
(11:33):
Vance Gin called California's high gasoline prices a man made problem,
a case study in government failure, not market failure. This
is similar to what Michael Msche said, the professor from
USC who we've had on the show a number of times.
Miche looked at fifty years of gas prices in California
(11:53):
and said the same thing.
Speaker 2 (11:55):
It's self inflicted.
Speaker 3 (11:58):
It's almost never related to any type of price manipulation,
of price gouging by the oil companies.
Speaker 2 (12:05):
Which is the big lie that I know.
Speaker 3 (12:07):
I'm sounding repetitive, but Gavin Newsom lies so much and
so extensively, and the big lie he's been trying to
sell is is that there's all this price gouging. He
even mandated special session of the legislature where they were
supposed to come up with a bill to somehow fight
the price gouging. Nothing came of it, you know why,
because they can't find any evidence of price gouging.
Speaker 2 (12:30):
It doesn't exist.
Speaker 3 (12:34):
The high prices here are because of excessive taxes at
the pump and also excessive taxes on the refineries, and
also all these weird mandates like this upcoming low carbon
fuel standard which is supposed to raise gas prices by
(12:54):
sixty five cents, very very soon.
Speaker 2 (12:58):
It's a lot of it is the.
Speaker 3 (13:00):
Obsessive California climate law nonsense, which has no effect on
the climate. And I don't know why people don't accept
it and understand it, but it has no effect on
the climate none.
Speaker 2 (13:15):
This is merely.
Speaker 3 (13:16):
Shipping billions and billions of dollars to the California government,
some of which they're going to spend on high speed rail.
All of a sudden, they've decided they're going to spend
a billion dollars a year on high speed rail, so
you could be whisked from Bakersfield to or said maybe
twenty years down the road going back to vance Gin.
(13:40):
He blames decades of state taxes, misguided climate mandates, regulatory overreach.
He said the regulatory costs and taxes alone make up
over a dollar thirty per gallon in costs, nearly double
the national average. And California has the highest basic gas
(14:00):
tax in the country, which is sixty eight cents. But
then there's all these additional fees, environmental surcharges, and then
you have the climate programs, the low carbon fuel standard,
the special blends, and that's why you are paying up
to two bucks of more than any other state, and
(14:23):
also the EIA, and that's the government agency from the
Energy Department, said that another reason is what they call
a lack of logistical connectivity on the West Coast. Well,
that's a fancy word work. We don't have a pipeline
that links us to the Gulf Coast.
Speaker 2 (14:41):
A lot of the oil is.
Speaker 3 (14:43):
Shipped from the Gulf to the other I don't know,
forty nine states, or at least forty seven of them
here in the continental US, but not California.
Speaker 2 (14:55):
We don't have a pipe. By the way, We're.
Speaker 3 (14:57):
Sitting on the fifth largest reserve of oil, but we
don't use it. Gavin Newsom has reduced the number of
oil drilling permits by ninety seven percent. There are virtually
no there's virtually no oil drilling going on, and yet
(15:19):
we have this massive pool of oil underneath our feet.
Speaker 2 (15:25):
Is this crazy? We have all this oil, we're not
drilling for it.
Speaker 3 (15:30):
We don't have a pipeline that connects us to the
main supplier of oil geographically, and that's in the Gulf Coast.
And now we're going to be buying oil from far
off countries who are going to ship it by tanker,
which is really expensive and also produces way more pollution
and greenhouse gases. Gavin Newsom maybe the stupidest man I
(15:52):
have ever known, I've never known to exist. You mentioned
saying all this out. Hey, I got a great idea.
Let's make gas two dollars more than anywhere else. Let's
not drill into the fifth largest reserve of oil beneath
our land. Let's buy gas from all kinds of crazy
(16:14):
countries that you've never even heard of. And let let
these countries who have no environmental regulations or very few
compared to California, let them drill for the oil, let
them refine it, let's ship it by expensive polluting tankers
thirty to forty days on the ocean. I mean, I
(16:39):
cannot believe from any standpoint how incredibly stupid it is.
And it just mind boggling, like you want to smash
your head against the wall. And yet every day these
policies are in effect. Then he lies and blames the
oil companies and the oil kundry said, it's like, do
you know they're gonna they might shut the old the
big oil pipeline we do have might be shut down
(17:01):
because there's not enough oil in it. They can't keep
the oil pressure up, and that's why others have been
saying we could be hitting ten dollars a gallon. I
don't know how many more warnings we can give you here.
We're telling you you just sit there and keep scrolling.
That's okay, don't worry about it.
Speaker 5 (17:21):
You're listening to John Cobel's on demand from KFI AM
six forty.
Speaker 3 (17:27):
We're on every day from one until four, and every
day just after four o'clock. You can get the podcast version.
It's the same as the radio show, John cobelt Show
on demand also on the iHeart app and Hear What
You missed. Bill Mlusion has been posting on x that
the president of Glasshouse Farms, that would be the pot company,
(17:50):
the marijuana company that got raided by the federal government
yesterday and they found ten child slaves working there in
a to many other illegal aliens. What a place this is.
This apparently was one of the largest pot farms in
the state. There were two locations they went to and
two farms were raided by Ice and Border patrol in
(18:12):
the Camarillo area.
Speaker 2 (18:14):
Well, Millusion has found.
Speaker 3 (18:15):
That the president of Glasshouse Farms, his donated ten thousand
dollars to Gavin Newsom back in twenty eighteen.
Speaker 2 (18:24):
How about that.
Speaker 3 (18:28):
He gave new some ten thousand dollars and in turn
he was allowed to run this huge operation employing hundreds
of illegal aliens and employing ten child slaves. Eight of
the ten were unaccompanied miners. It sounds like I'm making
(18:49):
this up, but I'm not.
Speaker 1 (18:53):
So.
Speaker 3 (18:54):
Newsom has his name is Kyle Kazan and the goal
of the company is to be the largest cannabis site
in California. Is at a place, has a place in
Carpenteria one of these farms, and another one near Camerio.
(19:16):
And of course somebody pointed out online that California charges
a fifteen percent excise tax on pot and then a
ten percent sales tax. So the pot growers have to
pay fifteen percent of what they grow, and then you
have to pay a ten percent sales tax when you
buy it. Annual retail sales five billion dollars and the
(19:40):
tax is twenty five percent. And then the CEO is
given Dow some ten thousand dollars in campaign contributions. Well
that's a lot of money, I guess. Well, you have
that much money on the line, both tax money and
campaign contribution money. Then I guess when you hear that
there's child slave labor on the site, you might just
(20:04):
look the other way, which is what Newsom did you
tell me he didn't know.
Speaker 2 (20:12):
Yeah, I'm sure he didn't know.
Speaker 3 (20:14):
And then when he's getting called out on it, he's
getting into fights with This is what this little toddler does.
He's getting into fights on x. He's exchanging hate tweets
with people like a little three year old with a
temper tantrum or maybe an eight year old on a playground.
Other kids are calling him names, and it's all like
(20:36):
weird comments and jokes about right wing and conservative and
Fox News and this and that. I've seen some profiles
on him. Apparently he watches cable news constantly, especially Fox,
and that he's constantly talking about the right wing propaganda
machine and bob blah blah blah. But and this is
(20:59):
a common actic used by some politicians to deflect from
the real issue.
Speaker 2 (21:07):
You know, a few years.
Speaker 3 (21:08):
Ago I noticed it's like, well, that's that's a that's
a Fox News talking point, that's a right wing talking point,
and that was supposed to end the argument it's like, no, really,
there were ten children working as slave laborers on this farm,
and there were two hundred illegal aliens and protesters showed
up and one of them started firing a gun at
(21:31):
the ice agents.
Speaker 2 (21:33):
That's all real, That all really happened. And Newsom gets
in these.
Speaker 3 (21:40):
You should you should go to his x account and
go to each post and look at the replies. And
he gets in pissing matches with just regular people if
that's him, unless it's, you know, one of his stupid aids.
He might have hired a guy to do this, Like,
here's his comeback, right. Somebody posted, well, it was the
(22:04):
Border Patrol Commissioner. Customs and Border Patrol Commissioner Rodney Scott
posted that these are juveniles found in the marijuana facility,
almost all unaccompanied, one as young as fourteen California. Are
you ready to partner with us to stop child exploitation?
That's what Rodney Scott wrote, So he challenged, basically, Newsom,
(22:27):
are you gonna help us with these child slaves that
are being employed?
Speaker 2 (22:32):
You know what, Newsom? You know what.
Speaker 3 (22:35):
Newsom's response was, we prosecuted criminals that break child labor laws.
Let me see, let me see if the ceo that
gave him ten thousand dollars is going to prison. And
then he goes you make the kids post for photos,
tear gas them, and promote laws like this, and then
(22:56):
he has four clippings from various news sites about red
states who are rolling back protections on child labor laws.
And they're just four headlines. There's there's no context here,
there's no detail here unless you want to do a search.
(23:20):
But all of that is changing the subject. All that
is not the point. The point is is that you
have child slaves smuggled in across the wide open border
that you supported, and this was going on in your
state and ahead of the company gave you ten thousand
(23:42):
dollars in campaign contributions. And this company twenty five percent
of their twenty five percent of the revenue from their
products ends up being tax money that you spent. And
this tax money, in part is generated by child slave laborers.
(24:04):
And knew some changes the subject and prints a bunch
of headlines about the Arkansas governor Ron DeSantis, Indiana, Iowa.
Speaker 2 (24:14):
It's like, no, no, no.
Speaker 3 (24:17):
The the child slaves yesterday were found here. When you
when you when you drive up through Ventura County Carpenteria.
You go up the one on one or the one
and you dried by these these farm fields, that's the pot.
And working in the fields are these kids who have
(24:40):
no parents. I heard one of the administry Trump administration
officials say today that there's three hundred thousand kids who
came or were smuggled over the border who gave addresses
and this is all under under Joe Biden gave addresses
to order patrol agents and he said it turned out
(25:02):
virtually all the addresses were fake. And the names of
the adults who were taking these kids into custody, all
those names were fake too. So the drug card tells
helped to smuggle hundreds of thousands of children over the
border who then just disappeared. There's no way to track them.
(25:27):
Fake addresses, fake people who took them into custody. And
now look what we've got. We've got ten of them at
least have been located. And k Newsom spends his day
writing nasty comebacks on Twitter when he's not giving an
incoherent interview to a Tennessee podcaster, or he's not campaigning
(25:50):
to swooning women in South Carolina. Yes, yesterday we were
reading out of the La Times. There's one woman who
lost control of her hormones and actually admitted to blacking out.
Speaker 2 (26:06):
As she met Newsoman. Couldn't remember what went on.
Speaker 4 (26:12):
Are you jealous?
Speaker 3 (26:16):
Nobody faints when they meet me. Yeah, that's never happened.
A Newsom probably faints when he looks in the mirror.
Speaker 4 (26:27):
I'm so handsome.
Speaker 3 (26:28):
Yeah, he must have been the prototype for narcissists. I
have never seen a guy who fits the word narcissist
better than Newsom.
Speaker 2 (26:40):
Unbelievable.
Speaker 3 (26:40):
We got clips of Tom Holman coming up after three o'clock,
and we got two rounds of the moist line because yeah,
it got pretty crazy there near camera rio, because all
these paid protesters showed up. And when I say paid,
you know these organizations are partly financed with your taxes.
And then they showed up. One guy was firing a
(27:02):
gun and creating all this mayhem. And I'm thinking, who
is protesting a government agency breaking up a child slave
labor ring?
Speaker 2 (27:12):
Why would you? Why would you get upset?
Speaker 3 (27:14):
Or who gets upset that illegal alien pot workers are
being rounded up? Seriously, only if you get paid, Only
if you get paid. I can't imagine there's a there's
anybody who cares either way?
Speaker 2 (27:33):
All right, more coming up.
Speaker 5 (27:35):
You're listening to John Cobels on demand from KFI Am sixty.
Speaker 3 (27:40):
John Cobelt Live everywhere on the iHeartRadio app, and Moistline
is coming up first round and a half an hour.
Moistline is on Fridays, and we have we're loaded with
I don't know, some some anti bass sentiment.
Speaker 2 (27:56):
I should say that.
Speaker 3 (27:57):
Yeah, okay, So listen at three twenty and three pot
fifty here on KFI. Hey, Deborah, Deba, Hello, look at this.
She's not paying attention. She's busy.
Speaker 4 (28:08):
Sorry, I have read in here right now, and he's
distracting me.
Speaker 2 (28:11):
Tell for it to go. Get a job.
Speaker 4 (28:13):
Well, he's going to be filling in for Conway.
Speaker 2 (28:15):
Oh good, that was fast.
Speaker 4 (28:16):
Yeah, he has a job. He has a couple of jobs.
Speaker 2 (28:18):
I got this. I got this story partly because of you. Okay.
Speaker 4 (28:20):
I'm paying attention.
Speaker 2 (28:22):
Because you and I share the same weakness.
Speaker 3 (28:25):
We get we get angry and frustrated and self righteous
with customer service, and we actually call customer service and
start fighting with these people.
Speaker 4 (28:33):
I'm trying to calm down these days.
Speaker 1 (28:35):
Uh.
Speaker 2 (28:35):
And I found it.
Speaker 3 (28:36):
I found a story in the Atlantic magazine which is
quite revealing and really depressing. And the headline that got
my attention that dropped call with customer service it was
on purpose?
Speaker 4 (28:52):
Are you kidding me?
Speaker 1 (28:53):
No?
Speaker 3 (28:54):
This article explains what these companies do on purpose when
you call and complain. And it was written by a
guy named Chris Colin, and it starts with he had
a new Ford escape car and it froze in San Francisco.
It just locked and the brakes died. He couldn't steer
(29:18):
the car and he couldn't stop it, and he almost
went over an embankment. Oh geez, yeah, And he kept
punching all the buttons.
Speaker 2 (29:26):
Nothing would work.
Speaker 3 (29:27):
He was about to reach for the door handle and
jump out of it before it went over the embankment.
And then suddenly the car drifted to a stop. Maybe
it was starting to go uphill, I don't know, okay,
And then he took it to mechanics, and the mechanics
couldn't figure it out. They don't know where because everything
is in a computer now, right, so there's some glitch
(29:49):
buried in the computer system. And the mechanics said, we
don't have time to search this entire system to figure
it out. Go call forward, ask for you want to
return the car. It's a limit, it's no good and
she he started calling forward and getting those customer service
workers that were familiar with Yes, okay. And it's a
very long story, and I wish I could read the
(30:09):
whole thing that I'm going to get to the part
that I think matters motes. He found a guy who
wrote a book named Amas Tanuma, and he worked in
the industry for twenty years, running contact call centers around
the world. He worked everywhere from Columbia to the Philippines.
(30:34):
They kept looking for cheaper and cheaper labor and more
and more people that they could order around and tell
what to do. And the people would be so grateful
for the job because they were so poor that they
wouldn't push back. And the whole process of not responding
to your problem is called sludge. It's like sludge coming
(30:56):
up about.
Speaker 4 (30:56):
They have this name for it.
Speaker 3 (30:59):
Yeah, sludge is often intentional. He found he worked in
the business. The goal is to put as much friction
between you and whatever the expensive thing is in this place.
In this case, he thought he ought to get his
car replaced because it's seized up and nobody could fix it.
Speaker 6 (31:17):
Okay, that makes perfect sense, But do they so they're
betting on people giving up.
Speaker 3 (31:22):
Yes, that's ultimately the whole point. The frontline person when
you call is given as limited information and authority as possible,
and if they if that person transfers you, they suffer
a penalty.
Speaker 6 (31:37):
So that's why when I say can I please speak
to your manager? They say, well, let me let me
help you, and I say, well, you're not helping, that's right,
So I want to speak to somebody who's higher than you.
Speaker 2 (31:46):
They shall know.
Speaker 6 (31:47):
I'm so sorry, but nobody's here. I said, oh, really,
there's no manager here.
Speaker 2 (31:51):
No, it's.
Speaker 3 (31:54):
If they transfer the call they get a punishment, and
of course they're in a foreign country. God knows what
the punishment is.
Speaker 2 (32:02):
This guy wrote.
Speaker 3 (32:03):
Chris says, I felt like I was talking with someone
who is alarmingly indifferent to my problem.
Speaker 4 (32:08):
Oh they all are.
Speaker 3 (32:09):
And the author Tanuma says, well, that's called good training.
You turn a human and smooth them into a corporate algorithm.
If you leave humans in their natural state, they start
to care about people and start listening to the nuance
of your problem, and they're less likely to follow the
policy that they've been instructed to carry out.
Speaker 4 (32:31):
This is ridiculous.
Speaker 3 (32:33):
So the humanity gets trained out of them and the
threat of punishment suppresses it to keep their bosses happy.
According to Tanuma, agents develop tricks if you're If the
average time that you spend on the phone as an
agent starts to creep up too high, you start hanging
up on people to bring it back down.
Speaker 6 (32:55):
Okay, but what happens if they ask you for I'm
so sorry, but can I have your phone numbers so
if we get disconnected I can call you back.
Speaker 4 (33:02):
They're not supposed to say that either.
Speaker 1 (33:04):
Now.
Speaker 3 (33:04):
No, if you have escalated too many times that day,
in other words, you're the worker and you have sent
it to a supervisor too many times, then you're told
to accidentally transfer the caller to the back of the line,
so you're not being sent to a supervisor. You're being
and this has happened, I know to me, it's here, yeah, yeah,
(33:26):
So and that weeds out a certain percentage of callers.
They also use cheap telecommunication carriers, so you have poor connections,
and the contact centers are offshore. There are places like
the Philippines, so a lot of these calls disconnect on
their own. And here's the way the bosses lay down
(33:52):
the law. The boss will come in and say, you know,
we spent a million dollars in credits last month. In
other words, they gave credits to customers for one thing
or another. That needs to come down to seven hundred
and fifty thousand dollars, and that becomes the new edict. Okay,
we got to cut twenty five percent of the credits
we give out. And so the agent answering the phone,
(34:15):
the pressure is, well, don't give this person a credit,
hang up, put them in the back of the line.
Speaker 4 (34:23):
I'm so angry.
Speaker 6 (34:25):
Yeah, because this has completely happened to me. I guarantee it,
and you it, Yes, but I call back. The thing is,
if I get disconnected, I called right back. If I
don't like who I'm talking to and they don't, they
don't transfer me to a manager.
Speaker 4 (34:39):
I sometimes hang up on them and then I call back.
Speaker 2 (34:42):
Well, see, the thing is, you're just jumping back into
the same.
Speaker 4 (34:45):
Sledge I know, and I don't like it.
Speaker 3 (34:47):
They'll pay the same routine. They won't listen to you,
they'll patronize you, they won't transfer you you'll end up
hung up on or put to.
Speaker 2 (34:57):
The back of the line.
Speaker 4 (35:00):
Well, I can be put.
Speaker 6 (35:02):
But they're in the Philippines in you're here, I know,
but you know, I do say, okay, you know what,
can you please transfer me to somebody in the United States?
Speaker 2 (35:10):
Yeah, but you don't know if you if they are
doing that.
Speaker 6 (35:12):
I sometimes they do because I'm such a pain, and
then you know what they want to get rid of me?
Speaker 2 (35:17):
No? Really, yeah, I know, yeah, I know the things
I've discovered over time.
Speaker 4 (35:25):
You have corrupted me.
Speaker 6 (35:29):
Yes, I've been working on your show far too long,
and all my niceness is gone because of you.
Speaker 2 (35:34):
I have revealed you. No, you've corrupted me.
Speaker 4 (35:38):
I was a lot nicer when I started.
Speaker 3 (35:42):
I'm sure twenty years ago you were harassing these customer
service reps.
Speaker 2 (35:46):
Yes, I was, that's right. Okay.
Speaker 6 (35:47):
They're very irritating and when they repeat okay, you and
I have talked about this. But when they repeat things,
if they say, oh, I'm so I'm so sorry that
you're having a bad day, or I'm so sorry that
you're unhappy, or whatever they do that they repeat it,
I say to them, please stop repeating what I'm saying,
and just help me and.
Speaker 2 (36:05):
Stop the pology.
Speaker 3 (36:05):
I start screaming at them when they when they start apologizing,
I go, you're not sorry.
Speaker 2 (36:10):
That's what it says in front of you. You're reading it.
You're not sorry. You don't care.
Speaker 6 (36:14):
Yes, we should tag team the next time we ever
call it sleep.
Speaker 2 (36:21):
They would track us down. Oh they would.
Speaker 4 (36:23):
We're so bad.
Speaker 3 (36:24):
All right, we come back. Tom Holman went on a
couple of broadcasts and he is angry about what was
going on at the pot farm here in California yesterday,
and he's blaming it on a Democratic politicians who are
calling these Ice agents Nazis. And now, for the second
time this week, there's been an attempted shooting of the agents.
Speaker 2 (36:45):
There was up in.
Speaker 3 (36:46):
Camera real We'll play some of his clips coming up.
Two rounds of the moistline. That's all I had Debra
Mark live in the KFI twenty four hour newsroom.
Speaker 2 (36:53):
Hey, you've been listening to the John Cobalt Show podcast.
Speaker 3 (36:56):
You can always hear the show live on KFI Am
six forty from one to four pm every Monday through Friday,
and of course anytime on demand on the iHeartRadio app.
The John Kobylt Show News
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John Kobylt
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