Episode Transcript
Available transcripts are automatically generated. Complete accuracy is not guaranteed.
Speaker 1 (00:00):
It's another jubile phone frames on the twenties. It's a
great day at cable.
Speaker 2 (00:11):
I was looking for our customer, Elena, who's had a
few issues with her WiFi.
Speaker 1 (00:16):
Is this Elena, Yes, it's right. My name is Pete Eakins.
Speaker 2 (00:21):
I see here that you have called us a few
times because there's an issue with the wee fi in
your area.
Speaker 1 (00:25):
That's my funny way as a and Wi fi.
Speaker 3 (00:28):
Oh yeah, yeah, well it's been a big issue. It's
been five days now and I work from home, so
it's extremely difficult for me to deal with this.
Speaker 2 (00:36):
Okay, so yeah, looking at this, let me check the
problem here, and it looks like you're oh, oh, here's
the problem. Your WiFi is down.
Speaker 3 (00:48):
Great, that's why I've called a few times. I'm very
much aware that it's down. It's a down, like I
met down just five days already.
Speaker 2 (00:54):
Yeah, let me transfer over to a different apartment and
they will make sure you're good to go.
Speaker 1 (00:57):
I'm so sorry about that.
Speaker 3 (01:00):
Okay, you're transferreding you so you're transferring me already.
Speaker 4 (01:06):
Hello, this is Trevor. Yes, Hello, Hi, yeah, Hi, this
is Trevor with Cable.
Speaker 1 (01:13):
Who am I speaking with?
Speaker 2 (01:15):
Uh?
Speaker 5 (01:16):
Yeah, Trevor, I've already spoken to a few people. It's
been five days already, and my WiFi has been down,
and you guys keep you know, I don't know why
I got transferred to another person, but the WiFi has
been down for five days, and like I mentioned to
everybody that I've spoken to, I work from home.
Speaker 3 (01:30):
Therefore it is very difficult for me to do my job.
If this WiFi iss you continue to.
Speaker 4 (01:34):
Do five days, you could see that being a problem because,
like you know, when I'm home, I like to be
on the Wi Fi as well.
Speaker 1 (01:41):
I do a lot of googling on different things.
Speaker 4 (01:43):
Like the other day, I've spent a lot of time
learning about parakeets. There's some very interesting parakeet facts that
not a lot of people.
Speaker 5 (01:49):
I really don't care about these parakeets right now, this
has been five days.
Speaker 3 (01:53):
I have been several calls. My boss is already super pissed.
I need this fix.
Speaker 5 (01:58):
This is like, it's an acceptable that you guys are
taking five days, you're transferring, you're talking about I need
you guys to fix.
Speaker 4 (02:05):
This, Okay, so you can tell your upset. I'm gonna
transfer you onto a supervisor who can help you out.
This my third day, so I think a supervisor would be.
Speaker 1 (02:15):
More Hello, Cable, this is Eddie. How can I help Eddie?
Speaker 3 (02:26):
All right? This you're the fourth person that I speak
to today.
Speaker 1 (02:30):
Sorry, Hello, Sorry about that? Like you can speak up
a little back.
Speaker 3 (02:35):
I don't know how much do you want me.
Speaker 2 (02:36):
I'm literally I'm a little old, so you know, like
if you can speak up, guess a little bit.
Speaker 5 (02:41):
They all the Wi fi has been down for five days.
Speaker 3 (02:45):
Somebody needs to fix this now.
Speaker 1 (02:48):
Your wife. You're having problems with your wife?
Speaker 3 (02:53):
Oh my god, are you kidding me?
Speaker 5 (02:55):
It's a joke.
Speaker 1 (02:56):
Yeah, it's please hold Oh.
Speaker 3 (02:58):
My god, don't let me hold again. Somebody take my call.
You guys called me and you keep putting me on hold.
Speaker 1 (03:06):
Okay, well this is dog. What's up?
Speaker 5 (03:09):
I need somebody who is gonna give me confirmation that
my WiFi is going to.
Speaker 1 (03:13):
Be back up within the next hour or I'm going
to lose my mind.
Speaker 2 (03:18):
Okay, So I'm looking up for your phone number. Here
says Yay, with the account I can see. Okay, so
it seems like your Wi Fi has been down.
Speaker 1 (03:29):
Is this a line up?
Speaker 5 (03:31):
You're the fifth person to tell me that my WiFi
is down. I am very much aware that the WiFi
is down. Are you the person that's going to have
the solution? Or who do I need to speak with?
This is crazy.
Speaker 3 (03:42):
It's been five days.
Speaker 1 (03:43):
I worked them.
Speaker 2 (03:43):
Home while I got you on the phone. Can I
interest you in our news supermach.
Speaker 5 (03:49):
We're not going to try to upsell me right now,
absolutely not. You need to get this fixed right now.
It has been five days with our WiFi. That is insane.
Stop trying for me, Stop asking me things about parakeets,
Stop trying to upsell me.
Speaker 2 (04:04):
Fix my What you're saying that you want to get
the automal channel so you can watch more parakeet content?
Speaker 1 (04:10):
Is that what you're saying.
Speaker 3 (04:11):
I don't want to talk to you anymore. You sound
like a I can't understand a word that's coming out
of your mouth. You're the fifth city that I talked
to today. All of you sounds so damn dumb. I'm
gonna go down there, talk to your boss, make sure
all of you get fired. I don't want this service anymore.
I don't want to talk to any of you. I
want all of you to end up.
Speaker 1 (04:26):
No, I'm thinking, can I tell.
Speaker 2 (04:28):
You it's a prank phone call. What this is actually
Jubil from the Jewbil Show and your husband Jason sets
you up. It's a phone prank.
Speaker 1 (04:36):
Oh my god.
Speaker 3 (04:37):
I can't stand him and I can't stand you. This
is ridiculate.
Speaker 2 (04:42):
He said that you're having problems with your WiFi and
you heat it about it, and you wanted me to
mess with you.
Speaker 1 (04:47):
Of course I am.
Speaker 5 (04:48):
It's been funk.
Speaker 3 (04:49):
Oh my god, that's crazy, not not a cute crank.
He's gonna get it when he gets home. It's just
so stupid.
Speaker 1 (04:53):
I hate all of you, Oh my god. Wake up
every morning with double phone pranks