Jubal Phone Prank - The Refund Call That Went Completely Off the Rails

In this episode of The Jubal Show, a frustrated customer just wants a refund for his expensive broken TV, simple, right? Not when every customer service rep he gets transferred to seems more obsessed with gratitude than actually helping him. As the call spirals into confusion, poetry readings, and unbelievable advice, things take a turn he never expected.

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The wildest, most hilarious prank call podcast from The Jubal Show! Join Jubal Fresh as he masterminds the funniest and most outrageous phone pranks, catching unsuspecting victims off guard with his quick wit, absurd scenarios, and unmatched comedic timing. Whether he's posing as an over-the-top customer service rep, a clueless boss, or an eccentric neighbor, no call is safe from his unpredictable humor. Get ready to laugh out loud and cringe in the best way possible! New episodes drop every weekday—tune in and let the prank wars begin!

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Episode Transcript

Speaker 1 (00:00):
It's another jewbile phone frame Mornings on the twenties.

Speaker 2 (00:09):
Hello, it's a great day at dot com. This is
Pete Eakins. I was looking for our customer, Jeff, who
issue to complain with us. I'm giving you a call back.

Speaker 1 (00:17):
This is he. Thank you for finally calling me back.
Are you gonna give me my refund now? Please? I've
emailed you ten times. The issue is I got a
defective TV that doesn't work and I need a refund.

Speaker 2 (00:27):
Eh eh, got jam. Okay, Well let me just look
into this for you real quick. Okay, I'm just gonna
pull some up here and okay, I'm just gonna read
little something to you. Okay, here here he goes. Gratitude,
not grand or loud. It doesn't need a cheering crowd.
It's toast that's warm, a call at night, a porch

(00:50):
light on when skies are bright. It's finding peace and
messy days. Oh almost done, your so count your winds
so big and small, and thank the weirdness. Most of all.
It's a little poem I wrote on gratitude. What do
you think.

Speaker 1 (01:06):
That's horse? I don't know what that even has anything
to do with what we're talking about. How does that
have anything to do with the TV that you owe
me a refund for.

Speaker 2 (01:14):
Well, you know just what I'm not hearing a lot
of in this phone call so far, Jeff. I'm hearing
a whole lot of like, I need my refund for
the TV that you ordered from us that was defective
that you still haven't got yet. But I'm not hearing
a whole lot of gratitude, And I like that.

Speaker 1 (01:28):
Why would I have gratitude? I would have gratitude if
you gave me my damn refund for the TV.

Speaker 2 (01:34):
Jeff, I just want you to think about that. Every
complaint is just a blessing in disguise. So you're basically
thriving right now if you think about it from a
gratitude standpoint.

Speaker 1 (01:44):
For you talking about just give me my refund. I
have called, I have emailed, and you have done nothing.
Just give me my damn refund for the TV it
was broken. I paid fifteen hundred dollars.

Speaker 2 (01:56):
I hear you, And I just want to encourage you
to be grateful because some people out there don't even
have a chance to call customer service at all or
have a complaint about a refund on a TV that
didn't work. You know there are people out there with
no dvs at all?

Speaker 1 (02:09):
How long have you worked in customer service? Let me
talk to someone else that knows what the they're doing.
All I'm asking for is a refund. Who can I
speak with that can get me a refund?

Speaker 2 (02:19):
It sounds like we got off on the wrong foot there.
I'll go ahead. I'll pass you along to someone else
and then they can deal with your refund. Sorry about that,
but I'll put you on hold real quick.

Speaker 1 (02:28):
Okay, Oh great, thank you Dot Palm.

Speaker 2 (02:33):
This is dog. How can I help?

Speaker 1 (02:35):
Yes? I was speaking with someone before who was horrible
at what they were doing. I'm asking for a refund
for my TV. Can you please help me with that? Please?

Speaker 2 (02:45):
Why don't you describe your issue to me one one
more time and then DONK will be able to help
you out.

Speaker 1 (02:51):
Do you not see it in the system? I got
a defective TV. It doesn't work. I spent fifteen hundred dollars.
I'm asking for fun and I will never buy a
TV from you again because this is the worst customer
service I've ever had. How hard is it to just
give me a refund for a defective television?

Speaker 2 (03:10):
Got it?

Speaker 1 (03:11):
Bro.

Speaker 2 (03:11):
One thing I want you to think about as we
go forward here, Jeff, is that complaining is just gratitude
in reverse. You know what I'm saying. So like, really,
if you think about it, you're pretty grateful right now
for everything that is.

Speaker 1 (03:24):
You know what the stop with the gratitude is this
in your training manual to to just say gratitude, gratitude, gratitude.
I'm asking for a refund. I would have gratitude if
you gave me a refund.

Speaker 2 (03:36):
Yeah. And the thing we like to have our customers
think about here at dot com is that gratitude is free,
unlike refunds. You know what I'm saying.

Speaker 1 (03:44):
No, I don't know what you're saying. You're not making
any sense. I'm asking for a refund, But now I'm
going to have to post on social media, which I
don't want to do, and blast your company and make
sure everybody else knows what hours of a job you're
doing with your star.

Speaker 2 (04:01):
You know what, dude, almost send you to a manager.
Sounds like you're having a tough time. Hold on one
second for me, dot Com speedeakins here, how can I help?

Speaker 1 (04:12):
No, no, no, no, I already spoke with you not
you again. Do not say gratitude. Take your gratitude and
shove it up. Hey Jay, I'm not dealing with this
gratitude full anymore.

Speaker 2 (04:27):
Refund Jeff, this is actually Jubil from the Jebel Show
doing a phone frank on you and your wife. Lena
set you up.

Speaker 1 (04:38):
Please, I'm so over my damn refund. Please help me.

Speaker 2 (04:43):
She said that you've been having trouble getting a refund
on a TV that you bought, and she wanted to
mess with you.

Speaker 1 (04:49):
Well she did. She did a good job messing with me,
and I still don't have my refund.

Speaker 2 (04:53):
That's great, well, attitude of gratitude, my dude.

Speaker 1 (04:57):
Please, no more gratitude.

Speaker 2 (04:58):
Please wake up every morning with jubile phone pranks.