MSP 1337

MSP 1337

Educational sound bytes to help MSPs and their clients navigate Cyber Security. Cybersecurity maturity is a journey, don't go it alone. Interviews and guidance from fellow MSPs and other Industry experts. Our goal is Secure Outcomes and together we can make a difference.

Episodes

October 14, 2025 23 mins

Incident Response Planning and tabletop exercises have been discussed on the show several times. However, how do you get culture adoption and buy-in from all staff? I sit down with Amanda Lachapelle of Auvik to talk about IR Games, how to do them, and the importance of doing them, not just internally but also with your clients.

Mark as Played

A Discussion around the global proliferation of cybersecurity and technology events, noting regional differences, the heavy concentration of events in October, and the increasing overlap in topics and audiences. Chris and Henry Timm of Phantom Technology Solutions also reviewed the agendas and standout features of key events they plan to attend—PAX8 BeyondChannel EMEA, and MSP Global—highlighting session themes, notable speakers,...

Mark as Played
September 30, 2025 27 mins

Pax8 Beyond EMEA 2025 is less than a week away, and I wanted to take a minute to talk about the cyber sessions. What Matt Lee, of Pax8, is doing (today's guest), specifically his AI and CTF session. We might drift a bit in our conversation and go down a deep rabbit hole when setting up a home lab on the cheap. Enjoy!

Mark as Played
September 23, 2025 36 mins

Using a framework to assess a client is a great way to baseline security and compliance. We explore the challenges, hurdles, and best outcomes when you look at who is responsible for different pieces. Some safeguards can only be implemented or addressed by the MSP. Other safeguards require the participation of both MSP and the client. Lastly, some safeguards require the client to lead. Jim Harryman of Kinetic Technology Group share...

Mark as Played

At Channelcon25, I was able to capture a few of our members in some in-person interviews on different topics. Dustin Bolander of Beltex Insurance had some really interesting insights that I wanted to share before we get to cybersecurity month.

Mark as Played
September 9, 2025 35 mins

Identity is who we are, and it is constantly being subjected to many different threats. I sat down with Kristen Costagliola CTO at Syncro, to talk about the challenges and some of the solutions to help MSPs and their clients make good decisions about protecting their identity.

Mark as Played

In the current threat landscape, one can easily become overwhelmed. I sat down with Noam Morginstin, founder of Exigence, to talk about realistic ways MSPs can begin building their Incident Response Plan and how to tackle successful Tabletop Exercises and prepare for resilience.

Mark as Played
August 27, 2025 39 mins

If you are an MSP, there is probably at least one tool in both the physical space and the digital space that you were just awestruck when you finally got your hands on it. I sit down with Charles Love of ShowTech Solutions to talk about some tools from the wayback days and how the tools today are in some ways truly transformational in how they save us time, make us more accurate, and help us take better care of our clientsIf you ar...

Mark as Played

How do you get your clients to take cybersecurity seriously? I sat down with Ann Westerheim of Ekaru to discuss strategies for helping MSP clients improve their cybersecurity posture.

Mark as Played

Getting to compliance... Do you end up with more to do because you have the GTIA Cybersecurity Trustmark Assured? I sit down with Chase Griffin with ShowTech Solutions to talk about their experience and what has transpired since achieving Assured status and how that changed their outlook on improving their compliance to a standard and setting them up to be resilient.

Mark as Played
August 5, 2025 41 mins

When a client is hit with ransomware, it can be paralyzing. After the tabletop exercises carried out at #ChannelCon25, Jason Comstock of Clarity Technology Solutions explored ransomware and the path to recovery. Stay tuned to the end for Jason's after-action report.

Mark as Played
July 29, 2025 26 mins

With more than 100 attendees for a full day of networking and learning. The TD preday and another 30+ next door for MSP-Ignite peer group facilitated discussions, it was a learning and growing experience for all. I sat down with Roddy B. of ShureWeb to get his take and perspective. We went off script a few times, and I'll be sure to bring some more insights in future episodes. Insights to be had for sure all the way around.

Mark as Played

Charles Love of ShowTech Solutions and I sit down to discuss Channelcon25. Why you should attend and a preview of some of the sessions. From MSP-Ignite and their peer group style conversations to Tech Degenerates and many other communities coming together for a Monday Pre-day and then rolling into the daily agenda, centered, of course, on sessions that pertain to Cybersecurity and perhaps a path to developing the skills to help you...

Mark as Played
July 15, 2025 34 mins

With some of the recent events in the ransomware space, I had a chance to hear firsthand from Dave Alton of Strategic Integrated Resources. I asked the question, "What is concerning you today?" This discussion has some action items that you can do with your own clients. Whether you are dealing with business email compromise, wire fraud, or are just worried about a vendor, you will want to listen in as Dave shares. Also, stay tuned ...

Mark as Played
July 8, 2025 35 mins

Cybersecurity Insurance and Risk Management are generally conversations we avoid in the ITSP space, but with recent events, Matt Lee and I sit down to talk about how the two complement each other, the pitfalls, and some tips for protecting yourself through both.

Mark as Played

With more than 30 ITSPs through their first assessment cycle, I wanted to take some time to get feedback on why it is an important process for any ITSP. A raw conversation with someone who will pull no punches on providing feedback as it pertains to the Trustmark and the history of what Trustmarks have come out of GTIA for its members. Charles Love of ShowTech Solutions provides significant insights that allow everyone to find at l...

Mark as Played
June 24, 2025 33 mins

The challenges and opportunities facing Managed Service Providers (MSPs) in 2025 are ever-changing, and the twists and turns keep any MSP on their toes. As I sat down with Brian Rodgers of Aeko Tech, we discussed several topics and found ourselves hitting on a recurring trend: the ever-evolving role of AI in business operations. Here are the four areas we covered: Client Education - If they don't understand the why, they tend n...

Mark as Played

Where does my data go? What data was sent across the API? How do we separate the signal from the noise? Pedro Castillo of Onum and I sit down to talk about what might be the subsequent transformation of data processing since Akamai came on the scene. Onum's mission is to address the challenges in data management and cybersecurity. Enjoy our raw conversation, which just got captured; we agreed to share it immediately.

Mark as Played

A fireside chat with George Bardissi of bVoIP and me at the 1Stream by bVoIP Partner Gathering. Mistakes we made, the challenges we overcame, and then we jump into some interesting questions ranging from AI and Insurance to the Cybersecurity Trustmark and how it benefits MSPs. This is a different format and was recorded with a live audience.

Mark as Played
June 2, 2025 27 mins

Sitting with Henry Tim of Tech Degenerates and Phantom Technology Solutions to talk about GRC platforms. What makes it a GRC platform? How important is a GRC in my MSP? These questions and several others are tackled, and I think we have found some answers.

Mark as Played

Popular Podcasts

    If you've ever wanted to know about champagne, satanism, the Stonewall Uprising, chaos theory, LSD, El Nino, true crime and Rosa Parks, then look no further. Josh and Chuck have you covered.

    CrimeLess: Hillbilly Heist

    It’s 1996 in rural North Carolina, and an oddball crew makes history when they pull off America’s third largest cash heist. But it’s all downhill from there. Join host Johnny Knoxville as he unspools a wild and woolly tale about a group of regular ‘ol folks who risked it all for a chance at a better life. CrimeLess: Hillbilly Heist answers the question: what would you do with 17.3 million dollars? The answer includes diamond rings, mansions, velvet Elvis paintings, plus a run for the border, murder-for-hire-plots, and FBI busts.

    Dateline NBC

    Current and classic episodes, featuring compelling true-crime mysteries, powerful documentaries and in-depth investigations. Follow now to get the latest episodes of Dateline NBC completely free, or subscribe to Dateline Premium for ad-free listening and exclusive bonus content: DatelinePremium.com

    The Breakfast Club

    The World's Most Dangerous Morning Show, The Breakfast Club, With DJ Envy, Jess Hilarious, And Charlamagne Tha God!

    The Joe Rogan Experience

    The official podcast of comedian Joe Rogan.

Advertise With Us
Music, radio and podcasts, all free. Listen online or download the iHeart App.

Connect

© 2025 iHeartMedia, Inc.