MSP 1337

It is the Third Tuesday of the month, and we bring you to Control 13. This is an exciting Control (they all are) because it is often confused with being legacy, it is also potentially cost-prohibitive, and we believe it will likely only be doable when partnering with third-party resources. Matt Lee brings it home as he always does!

Tabletop exercises or simulations can be daunting and scary. Join me as I sit down with Sarah O'Kelley from Choice Cyber Solutions as we discuss some tips and tricks to success with your first Tabletop.

If you are familiar with CIS v8 Top 18 then you might be comfortable talking about Security Awareness and Skills Training. I sit down with Jim Harryman of Kinetic Technology Group to talk about the Why and the Proof that ever solution provider should be considering in their own traning.

We are on Control 12 in our Fireside chat with Matt Lee and are digging into a control with only one IG1 safeguard and only one IG3 safeguard. Network Infrastructure comes with some rabbit holes and tangents, but I think you will find that this control is essential to most MSPs.

As an MSP, many decisions go into taking on a new client or getting rid of an existing one. I sit down with Charles Love of Showtech Solutions to discuss when the decisions are tied to cybersecurity and where one should consider drawing a line in the sand.

What does it look like to have an employee request approval for a specific tool? Do you have an evaluation process? What types of risks are introduced that you need to consider when evaluating a new vendor, product, or service? All of these questions and more are discussed with Chad Holstead of BKS Group.

How many buzzwords do we have in the MSP world? MSP, MSSP, Web 2.0, AI? At any rate, we now have AI as a buzzword to deal with. Kidding AI is a lot more than a buzzword. Join me as I discuss AI and the risks of AI with Jim Harryman of Kinetic Technology Group.

How we manage our time for a work life balance plays a role in how we work in both in our strategic and tactical workflow. I sit down with Jason Slagle of CNRW to discuss how important keeping track of what we do in a planner or in our PSA or other tools is critical when things happen. Evidence is hard to come by after the fact.

I have heard MSPs say, "we just eat the cost for some services." Whether they are services you have implemented internally are not, it doesn't mean you shouldn't sell those services. Liste to Bill Mulcahey of M6 Technology share his challenges and opportunities. Remember forward progress is good progress!

We have made it halfway through the CIS Top 18 and Matt Lee of Pax8 delivers again with a compelling argument for Control 9's demanding our undivided attention.

Hiring cybersecurity resources and the costs associated with it. What does the job description look like, and what are the responsibilities? Mike Stewart of Anchor Networks and I discuss the challenges and opportunities of hiring staff to help with cybersecurity.

As 2023 comes to a close and you I thought in traditional fashion, we share with you our outlook for 2024. Joshua Smith of Reliaquest and I have a few optimistic observations that might have been shadowed by some Sky Net references, but I think 2024 has a lot of potential. Enjoy the holidays and we will see you soon in 2024.

CJ and Matt Lee of Pax8 discuss control 8, which pertains to audit logs. Some of the safeguards are easy to satisfy... just turn the logging function on and set to 90 days. Others will require more effort but all are reasonable for MSPs to pull off.

From tools and breaches to LLM, IoT and OT we talk about it all. Where we have been and how far we have come with Charles Love of ShowTech Solutions, and Joshua Smith of Reliaquest.