Delight: Building Emotional Connections in Products with Nesrine Changuel

In this episode of Rocketship.FM, host Mike Belsito sits down with Nesrine Changuel, a seasoned product manager with an impressive track record at Spotify, Skype, and Google, to explore the transformative power of emotional connection in product design. Nesrine’s upcoming book, Delight, introduces the concept of the Delight Grid framework—a practical tool to help product teams prioritize features that not only solve problems but also resonate deeply with users. Through her research and real-world experience, she shares how to move beyond functional solutions to create products that genuinely delight. Join us for an exclusive sneak preview of Nesrine’s insights, including actionable steps to start building emotional connections in your own products, the challenges teams face when adopting this approach, and how delighting your users ties directly to business outcomes. Whether you're leading a product team or simply passionate about creating user-centric experiences, this conversation will leave you inspired and equipped to elevate your product strategy.