Episode Transcript
Available transcripts are automatically generated. Complete accuracy is not guaranteed.
Speaker 1 (00:00):
I'm going to bring my guy Matt Cason here. Matt,
(00:04):
this is time for you and me to have a talk.
Oh which one? What do you mean? Which one?
Speaker 2 (00:10):
Oh?
Speaker 1 (00:10):
Which talk? Yeah? Okay, this is the talk about taking
care of people that have jobs that they that the
society says you need to help them with. Now, I've
worked in the service industry, not for long, but I did.
I was a car hop at Sonic Driving. That's right now.
This is a long time ago. This is a long
time ago. So I want, more than anything you to
(00:33):
understand that I understand that people like to have tips, right,
I needed like you know what? I like tips too.
I can't speak for all Sonic Drivings out there, and
I can't speak for all restaurants, but you want to
know something, Matt. You know my wages were per hour
in two thousand and nine, I think it was when
I worked at Sonic Driving. Oh, two thousand and nine,
(00:54):
I would guess right around nine dollars an hour. That's
a good guess. I was getting paid five dollars and
fifty cents per hour, so that was that's probably that
was probably right at minimum wage. Seven to twenty five
was minimum wage? Oh, so you were I had to
report my tips as if they were part of my paycheck.
Really again, I can't speak on all of those, and
(01:15):
obviously I felt like, you know, that's kind of wrong.
But what was I going to do. I was eighteen
years old. I was just doing it for a summer money.
They were paying me money. I didn't have bills yet, right,
and I was just kind of interesting. So I would
get tips from people because I would pick up their
food from inside. I'd take it to them outside, even
in the rain and stuff, you know, like I'd go
out and do that. And when I would do that,
they would pay me. They give me some tips, and
(01:38):
I'd keep my tips in different spots and I was
always thankful for those. But I had to count every
single dime I made, just like people still do in tips, right,
because you have to report them for taxes, which I
know is a contention of like, hey, you shouldn't be
able to be taxed on your your you shouldn't have
to be taxed on your tips. But the company itself,
(01:58):
or at least ownership. I don't know how they got
away with this, but they felt like if I reported that,
they were confident that that would take me over the
seven to twenty five per hour, so the company was
only paying me like five fifty or five seventy five
or whatever it was per hour. And then I just
had to report my tip money, so that allowed me
to get over the seven to twenty five minimum wage.
(02:19):
So technically they weren't paying me minimum wage, but I
was making minimum wage when he counted my tips. I
wouldn't have thought that Sonic could do something like that. Well, again,
this is one Sonic. I don't want to make it
sound like this is a Sonic wide thing or even
the way that it is now. This was fifteen years ago. However,
this is why I bring this up. I want people
to know that I understand the importance of tipping and
(02:40):
how it can help people. Right, you know what I'm saying. Yeah,
Now I draw the line in certain situations. Let's say
you order carry out. You can go on an app,
you can go on a website, and you can order
carry out. Okay, you come in and you pay for
this thing, whether it's on your phone or you pay
when you go in there, and they have a receipt
for you to sign when you get there. Right, they
flipped out a little tablet over and it says tip, right,
(03:03):
what do you do in the past? We're friends here,
by the way, we're all friends. This is a conversation.
We're going to open it up for other people, but
this is a conversation. I feel like different people from
different angles have do not judge people based on whether
they do or do not tip in this situation, judge
free zone. Okay. In the past, different variations of my past,
(03:23):
when I was maybe Doctor Jekyll and mister Hide, is
that what was going on? No, and I was feeling
more generous and had had more reasons to be okay,
fair enough, I would give a smaller tip, like percentage wise,
like fifteen. I'm a pretty gracious tipper. I'm usually about
twenty five percent when a restaurant for carry out, no no, no, no.
For a sit down restaurant, okay, okay, okay, the unless
(03:45):
the unless the service is bad. Yeah, unless the service
was bad. And even then I'm still leaving like a
fifteen percent. So you're usually about twenty five at a
sit down restaurant. I see that. So for in previous iterations,
maybe like ten percent for carry out. Okay. These days, though,
I'll tell you this. This is not carry out, but
I'm actually going to a place right after this show.
I won't say where, but it's one of my favorite places.
Speaker 3 (04:08):
Now.
Speaker 1 (04:08):
They don't do anything. They don't take my food to me.
I do all that myself, and they ask for a
tip at the end of the deal and I don't
give them one, and they never kicked me out the
next time I went. And that's the same thing with
carry out, unless I'm calling in for like special requests,
you know, unless I have special requests to my meal
to make them have to work extra. I'm driving my
(04:29):
car there, I'm going in, I'm picking up the food.
So they literally did not have to leave from behind
the counter at any point except to do the stuff
that they're already there to do. Right, So, theoretically, who
am I jipping in that scenario yourself? No, I'm saying, like, like,
if I don't tip, who am I? Who am I
being unfair to yourself? If I don't tip? Yeah, you
(04:51):
should tip yourself. Right when I self check out at
the grocery store, I'm like, Okay, So am I gonna
get like forty cents for doing that? No? You don't,
So who's getting chi well, naturally the consumer. If I'm self,
check out myself. You've trained a bunch of high school
kids to do this and know how to do this,
and I have to do it myself because you only
want to keep one of those things open and I
want to get out of here like in the next
(05:12):
fifteen minutes. Not to say that technology is bad, but
you trained somebody to do this, and now I have
to deal with doing this. Right, where's my dollar fifty
discount on my eighty dollars of groceries for me having
to do the work that you have apparently supposedly trained
people to do. I'm waiting and there's a lot of
(05:34):
really clever people out there who could pull this up.
Somebody do a cover of Where have all the Cowboys Gone?
Where have all the Cashiers Gone? That's a good one, Yeah,
because weird Alice has written all over it. Right for that,
he wouldn't want to weigh into it, and my people
might too political. Yeah, it's too political, right, it's too
political to be upset by that. No, it's not okay,
(05:55):
and that's I will die on that hill. I agree.
I agree, And we want to talk about people having jobs,
being able to make more money and all this stuff.
And then the company is like, well, if you want
to make more money, we got to lay off people. Hey,
you know who tips generously? Who that first mic who called?
Oh yeah, the guy who's you know, budgeted all of
his money properly. But here's the thing for him, We
give him a pass because his butler hasn't told him
(06:16):
how much prices have risen. Yeah, maybe not. He hasn't
gone to the same grocery stores we've gone to. He
doesn't go to a grocery storees butler does. Oh yeah,
fair enough. Here, here's where I'm out on this. You
expect me to do all of the work, and you
also want me to tip you for some reason. Yeah,
I did. I do this a lot. I always stay fair.
I was there for eleven days, bro, that's a lot
(06:36):
of days. I was eating a lot of different foods.
I ordered the food, I paid for the food, and
then they fliped that little tablet and say ask for
a tip. Why would I tip any of those people. Now,
a bartender's a little different because you want them to
give you a good drink. They have to make the drink.
But if I'm getting a beer and they just have
to pour it from the tap again. Can you tell
(06:57):
me why I need to pay more than the beer
is worth for these people, people who are already making
a paycheck. They're working there for free, you know what
I'm saying. They're already getting paid to do that job.
You want me to pay more money for them to
just do the job they're already paid to do. Right,
There needs to be some sort of extra care. There
needs to so the tip. When you go to our
restaurant and you tip your waiter or waitress, that's because
(07:19):
they brought the food to you, they checked in on you,
if you needed a refill. They you know, they sat
you at or they didn't sit you at your table,
but they came by and you know, and were friendly
and all that. That's we tip because they've made our
experience better. That is a completely different situation for many reasons. Yes, yeah,
same thing. If you go get a haircut, yeah, you know,
and you're and you're a barber and and or hairstylist
(07:41):
who's ever cut in your hair, They have a conversation
with you, they give you just the haircut you're looking for.
They're friendly. You always want to go back to them. Yes,
that is a different thing. They enhance the experience. They
are doing something beyond above and beyond what their job
entitle would be. Right, They're not just giving you a
quick shave, right, Yeah, that's a different thing. Anybody could
(08:05):
do that. But you go get your carry out and
somebody puts your peanut butter chicken in a styrofoam box
and puts it on the table and then walks away
to the next order. Why am I tipping for that?
There shouldn't be a reason, But society tells you you're
a jerk if you're not tipping people. H It's on
social media right now, blowing up. If you got thoughts
on whether or not you tip during carry out or
scenarios in which tipping isn't appropriate, we can have that
(08:27):
conversation now four two five five eight eleven ten. Four
h two five five eight eleven ten, News Radio eleven
ten Kfab Cayden's on our phone line A four h
two five five eight eleven ten, Caden, what's going on?
Speaker 3 (08:38):
Hey, I just had a quick, quick tidbit that me
and my friends always go by. You know, some people
may disagree, but in my mind, we always say that
if you have to order standing up, then you know
you're not you're not getting a tip for me. But
if I'm ordering sitting down, and as you guys said,
with you know a barber or you know a sit
down restaurant where you're getting actual service, and that's when
(09:00):
you receive a tip.
Speaker 1 (09:02):
I like the rule, kid, and I think that's probably
a pretty good rule of thumb, from top to bottom.
I appreciate you calling him.
Speaker 3 (09:07):
Man, absolutely, thank you, Yeah, thank you.
Speaker 1 (09:10):
James Is on a phone line four two five five
eight eleven ten. What do you think, James, Hey, how
you doing?
Speaker 2 (09:16):
If you uh go to the counter, you don't tip.
If you go to the counter in order and sit down,
you give them ten percent. If you sit down and
you do everything, you give him up to twenty percent.
Speaker 1 (09:27):
Yeah. Now see, he's got a whole spectrum worth the
service tips ideas. Hey, you don't have to think about
it when you're doing it that way, James. I appreciate
you calling.
Speaker 2 (09:34):
In here, Brett. I have a good day you too.
Speaker 1 (09:36):
Jeff Is on a phone line of four two five
to five, eight eleven ten. What do you think, Jeff?
Speaker 2 (09:41):
On your tipping? The employees don't fill out the computer
slips with that ten percent or with the tip on
the bottom. That's done by employee ers who want the
tips add there. So they aren't to pay the employees
as much. They've got to make minimum wage by law
in those places. Yeah, if they have tips coming in
there to play as much.
Speaker 1 (10:00):
Yeah.
Speaker 2 (10:01):
Second thing, my first job was twenty five cents an
hour serving coffee nineteen fifty five. Oh wow, twenty five
cent an hour and at twenty five cent tip and back.
We had a couple guys, grandpa types and come in.
They tipped twenty five cents. It was an amazing deal.
First mortgage was in nineteen eighty four, eleven point six percent.
So things come up and they go down, sure for sure.
(10:24):
And when the mortgage rates were two percent, we weren't
making anything on our savings deposits. Yeah, it was a
point zero one percent.
Speaker 1 (10:32):
Yeah, I'm with you. I'm with you, Jeff. I'm running
out of time, buddy. I appreciate the thoughts in the
call today. That's pretty cool. It's context historically. We'll take
more conversation with this tipping issue coming up on news
radio eleven ten kfab
I'm going to bring my guy Matt Cason here. Matt,
(00:04):
this is time for you and me to have a talk.
Oh which one? What do you mean? Which one?
Speaker 2 (00:10):
Oh?
Speaker 1 (00:10):
Which talk? Yeah? Okay, this is the talk about taking
care of people that have jobs that they that the
society says you need to help them with. Now, I've
worked in the service industry, not for long, but I did.
I was a car hop at Sonic Driving. That's right now.
This is a long time ago. This is a long
time ago. So I want, more than anything you to
(00:33):
understand that I understand that people like to have tips, right,
I needed like you know what? I like tips too.
I can't speak for all Sonic Drivings out there, and
I can't speak for all restaurants, but you want to
know something, Matt. You know my wages were per hour
in two thousand and nine, I think it was when
I worked at Sonic Driving. Oh, two thousand and nine,
(00:54):
I would guess right around nine dollars an hour. That's
a good guess. I was getting paid five dollars and
fifty cents per hour, so that was that's probably that
was probably right at minimum wage. Seven to twenty five
was minimum wage? Oh, so you were I had to
report my tips as if they were part of my paycheck.
Really again, I can't speak on all of those, and
(01:15):
obviously I felt like, you know, that's kind of wrong.
But what was I going to do. I was eighteen
years old. I was just doing it for a summer money.
They were paying me money. I didn't have bills yet, right,
and I was just kind of interesting. So I would
get tips from people because I would pick up their
food from inside. I'd take it to them outside, even
in the rain and stuff, you know, like I'd go
out and do that. And when I would do that,
they would pay me. They give me some tips, and
(01:38):
I'd keep my tips in different spots and I was
always thankful for those. But I had to count every
single dime I made, just like people still do in tips, right,
because you have to report them for taxes, which I
know is a contention of like, hey, you shouldn't be
able to be taxed on your your you shouldn't have
to be taxed on your tips. But the company itself,
(01:58):
or at least ownership. I don't know how they got
away with this, but they felt like if I reported that,
they were confident that that would take me over the
seven to twenty five per hour, so the company was
only paying me like five fifty or five seventy five
or whatever it was per hour. And then I just
had to report my tip money, so that allowed me
to get over the seven to twenty five minimum wage.
(02:19):
So technically they weren't paying me minimum wage, but I
was making minimum wage when he counted my tips. I
wouldn't have thought that Sonic could do something like that. Well, again,
this is one Sonic. I don't want to make it
sound like this is a Sonic wide thing or even
the way that it is now. This was fifteen years ago. However,
this is why I bring this up. I want people
to know that I understand the importance of tipping and
(02:40):
how it can help people. Right, you know what I'm saying. Yeah,
Now I draw the line in certain situations. Let's say
you order carry out. You can go on an app,
you can go on a website, and you can order
carry out. Okay, you come in and you pay for
this thing, whether it's on your phone or you pay
when you go in there, and they have a receipt
for you to sign when you get there. Right, they
flipped out a little tablet over and it says tip, right,
(03:03):
what do you do in the past? We're friends here,
by the way, we're all friends. This is a conversation.
We're going to open it up for other people, but
this is a conversation. I feel like different people from
different angles have do not judge people based on whether
they do or do not tip in this situation, judge
free zone. Okay. In the past, different variations of my past,
(03:23):
when I was maybe Doctor Jekyll and mister Hide, is
that what was going on? No, and I was feeling
more generous and had had more reasons to be okay,
fair enough, I would give a smaller tip, like percentage wise,
like fifteen. I'm a pretty gracious tipper. I'm usually about
twenty five percent when a restaurant for carry out, no no, no, no.
For a sit down restaurant, okay, okay, okay, the unless
(03:45):
the unless the service is bad. Yeah, unless the service
was bad. And even then I'm still leaving like a
fifteen percent. So you're usually about twenty five at a
sit down restaurant. I see that. So for in previous iterations,
maybe like ten percent for carry out. Okay. These days, though,
I'll tell you this. This is not carry out, but
I'm actually going to a place right after this show.
I won't say where, but it's one of my favorite places.
Speaker 3 (04:08):
Now.
Speaker 1 (04:08):
They don't do anything. They don't take my food to me.
I do all that myself, and they ask for a
tip at the end of the deal and I don't
give them one, and they never kicked me out the
next time I went. And that's the same thing with
carry out, unless I'm calling in for like special requests,
you know, unless I have special requests to my meal
to make them have to work extra. I'm driving my
(04:29):
car there, I'm going in, I'm picking up the food.
So they literally did not have to leave from behind
the counter at any point except to do the stuff
that they're already there to do. Right, So, theoretically, who
am I jipping in that scenario yourself? No, I'm saying, like, like,
if I don't tip, who am I? Who am I
being unfair to yourself? If I don't tip? Yeah, you
(04:51):
should tip yourself. Right when I self check out at
the grocery store, I'm like, Okay, So am I gonna
get like forty cents for doing that? No? You don't,
So who's getting chi well, naturally the consumer. If I'm self,
check out myself. You've trained a bunch of high school
kids to do this and know how to do this,
and I have to do it myself because you only
want to keep one of those things open and I
want to get out of here like in the next
(05:12):
fifteen minutes. Not to say that technology is bad, but
you trained somebody to do this, and now I have
to deal with doing this. Right, where's my dollar fifty
discount on my eighty dollars of groceries for me having
to do the work that you have apparently supposedly trained
people to do. I'm waiting and there's a lot of
(05:34):
really clever people out there who could pull this up.
Somebody do a cover of Where have all the Cowboys Gone?
Where have all the Cashiers Gone? That's a good one, Yeah,
because weird Alice has written all over it. Right for that,
he wouldn't want to weigh into it, and my people
might too political. Yeah, it's too political, right, it's too
political to be upset by that. No, it's not okay,
(05:55):
and that's I will die on that hill. I agree.
I agree, And we want to talk about people having jobs,
being able to make more money and all this stuff.
And then the company is like, well, if you want
to make more money, we got to lay off people. Hey,
you know who tips generously? Who that first mic who called?
Oh yeah, the guy who's you know, budgeted all of
his money properly. But here's the thing for him, We
give him a pass because his butler hasn't told him
(06:16):
how much prices have risen. Yeah, maybe not. He hasn't
gone to the same grocery stores we've gone to. He
doesn't go to a grocery storees butler does. Oh yeah,
fair enough. Here, here's where I'm out on this. You
expect me to do all of the work, and you
also want me to tip you for some reason. Yeah,
I did. I do this a lot. I always stay fair.
I was there for eleven days, bro, that's a lot
(06:36):
of days. I was eating a lot of different foods.
I ordered the food, I paid for the food, and
then they fliped that little tablet and say ask for
a tip. Why would I tip any of those people. Now,
a bartender's a little different because you want them to
give you a good drink. They have to make the drink.
But if I'm getting a beer and they just have
to pour it from the tap again. Can you tell
(06:57):
me why I need to pay more than the beer
is worth for these people, people who are already making
a paycheck. They're working there for free, you know what
I'm saying. They're already getting paid to do that job.
You want me to pay more money for them to
just do the job they're already paid to do. Right,
There needs to be some sort of extra care. There
needs to so the tip. When you go to our
restaurant and you tip your waiter or waitress, that's because
(07:19):
they brought the food to you, they checked in on you,
if you needed a refill. They you know, they sat
you at or they didn't sit you at your table,
but they came by and you know, and were friendly
and all that. That's we tip because they've made our
experience better. That is a completely different situation for many reasons. Yes, yeah,
same thing. If you go get a haircut, yeah, you know,
and you're and you're a barber and and or hairstylist
(07:41):
who's ever cut in your hair, They have a conversation
with you, they give you just the haircut you're looking for.
They're friendly. You always want to go back to them. Yes,
that is a different thing. They enhance the experience. They
are doing something beyond above and beyond what their job
entitle would be. Right, They're not just giving you a
quick shave, right, Yeah, that's a different thing. Anybody could
(08:05):
do that. But you go get your carry out and
somebody puts your peanut butter chicken in a styrofoam box
and puts it on the table and then walks away
to the next order. Why am I tipping for that?
There shouldn't be a reason, But society tells you you're
a jerk if you're not tipping people. H It's on
social media right now, blowing up. If you got thoughts
on whether or not you tip during carry out or
scenarios in which tipping isn't appropriate, we can have that
(08:27):
conversation now four two five five eight eleven ten. Four
h two five five eight eleven ten, News Radio eleven
ten Kfab Cayden's on our phone line A four h
two five five eight eleven ten, Caden, what's going on?
Speaker 3 (08:38):
Hey, I just had a quick, quick tidbit that me
and my friends always go by. You know, some people
may disagree, but in my mind, we always say that
if you have to order standing up, then you know
you're not you're not getting a tip for me. But
if I'm ordering sitting down, and as you guys said,
with you know a barber or you know a sit
down restaurant where you're getting actual service, and that's when
(09:00):
you receive a tip.
Speaker 1 (09:02):
I like the rule, kid, and I think that's probably
a pretty good rule of thumb, from top to bottom.
I appreciate you calling him.
Speaker 3 (09:07):
Man, absolutely, thank you, Yeah, thank you.
Speaker 1 (09:10):
James Is on a phone line four two five five
eight eleven ten. What do you think, James, Hey, how
you doing?
Speaker 2 (09:16):
If you uh go to the counter, you don't tip.
If you go to the counter in order and sit down,
you give them ten percent. If you sit down and
you do everything, you give him up to twenty percent.
Speaker 1 (09:27):
Yeah. Now see, he's got a whole spectrum worth the
service tips ideas. Hey, you don't have to think about
it when you're doing it that way, James. I appreciate
you calling.
Speaker 2 (09:34):
In here, Brett. I have a good day you too.
Speaker 1 (09:36):
Jeff Is on a phone line of four two five
to five, eight eleven ten. What do you think, Jeff?
Speaker 2 (09:41):
On your tipping? The employees don't fill out the computer
slips with that ten percent or with the tip on
the bottom. That's done by employee ers who want the
tips add there. So they aren't to pay the employees
as much. They've got to make minimum wage by law
in those places. Yeah, if they have tips coming in
there to play as much.
Speaker 1 (10:00):
Yeah.
Speaker 2 (10:01):
Second thing, my first job was twenty five cents an
hour serving coffee nineteen fifty five. Oh wow, twenty five
cent an hour and at twenty five cent tip and back.
We had a couple guys, grandpa types and come in.
They tipped twenty five cents. It was an amazing deal.
First mortgage was in nineteen eighty four, eleven point six percent.
So things come up and they go down, sure for sure.
(10:24):
And when the mortgage rates were two percent, we weren't
making anything on our savings deposits. Yeah, it was a
point zero one percent.
Speaker 1 (10:32):
Yeah, I'm with you. I'm with you, Jeff. I'm running
out of time, buddy. I appreciate the thoughts in the
call today. That's pretty cool. It's context historically. We'll take
more conversation with this tipping issue coming up on news
radio eleven ten kfab
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