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February 15, 2025 • 54 mins
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Episode Transcript

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Speaker 1 (00:16):
Good morning and welcome in my friends. Now the Home
Improvement Show the Midlands on one of three point five
FM and five sixty am WVOC and as always on
the absolutely free iHeartRadio app. Matter of fact, if you
miss any of the episodes, they're all archived right there.
Get head over to the app and search for The
Home Improvement Show the Midlands on WVOC and go back

(00:39):
and listen to you and all got along weekend with
nothing to do. There's an idea for you right there again,
Thanks for being along. We got a busy hour here.
We'll be talking to Summer from Beaver Roofing and Gutters.
Our topic is when insurance comes into play, Mother nature
intervenes and you need some work on that roof. Well,

(00:59):
that process can be uh tricky sometimes to say the least.
But at Beaver roof of Good Gutters. Uh, they they
come as your advocate with the insurance company. We'll discuss
all that. Uh think you're a DIY painter like I am,
like my wife is. She's a very good one. Uh
some tips and tricks, but I can promise you right

(01:20):
now you won't get the results that this guy will get.
Russ marks will be dropping by to pay us a
visit from Finishing Touch team. He'll be here next half hour.
First up, it's mister electric Jeremy Holliday. Good to see
you man. How you doing good?

Speaker 2 (01:36):
To see you Gary doing great.

Speaker 1 (01:37):
We want to talk about well keeping safe today. That's
what's we get really when we talk about electricity. A
lot of what we talk about is keeping safe. Right,
that's right. A lot of things can go wrong, especially
if you try to go it on your own. But
but today, keeping safe as far as smoke detectors are concerned. Yes,

(01:59):
all right, you're like attrician. You know the issues that
can come up. And I don't I don't know what
the stats are on this, Jeremy. But you know when
there's a when there's a fire and something happens and
something catches wore, I'm guessing that a fair amount of
time there's some sort of an electrical issue that's caused that.

Speaker 2 (02:19):
Well, it could be any kind of issue. You know,
somebody can be smoking in bed or whatever.

Speaker 1 (02:23):
Right, but but but certainly electricity, you can can can
be a chief contributor.

Speaker 2 (02:28):
To Yes, electricity, you want you want the you want
a good installation, you want your electrical to be functioning properly.
You want all the safety devices in place. But on
top of that, smoke detectors are going to protect you
from fires that are caused uh by other things in
the home.

Speaker 1 (02:43):
You know, and we're just talking about playing old regular
you know, sticking up on the wall. Put a cold
batter than a smoke detector right well there? Or do
we need something more or are there better things available.

Speaker 2 (02:53):
To the Yes. Yes, when it comes to picking out
the right smoke detector for your needs, uh, it's better
to go with one that's you know, been approved by
testing laboratory. You recognize things that's right, you listed you
want to you know, you have things like ten year
batteries now and smoke alarms.

Speaker 1 (03:15):
What's more, it's more irritating waking up on a Saturday
morning because there's this deep.

Speaker 2 (03:20):
Right underchage the battery. Get your ladder out and get
up there and deal with something that you may not
be familiar with that I get it put back up properly?
Is it going to fall?

Speaker 1 (03:31):
You know while I live in a house. One time,
when you live in a home, that the one in
the room over we had a huge room over and
it was they placed it up high. But the only
you get to it was to have to place a
ladder on the steps to get right. Genius. But anyway,
they wouldn't have to deal with that problem anymore. But

(03:52):
so it got ten year batteries and I did not
know that. Yes, now is that can you buy those
first what you may already have? Or is that a
special smoking detector to come with a tenure battery?

Speaker 2 (04:02):
Well you can buy them, you can, Yes, you can
go to the local hardware store and purchase a ten
year battery. Smoke alarm absolutely the ones we do list now, Yeah,
we carry them on our vans. You know, mister electric
can come out and give you turnkey service. We have
smoke detectors, well, smoke alarms, that's the true terminology form

(04:23):
smoke alarms. And uh they're multi criteria, so they use
different technology to detect smoke or fires. And those are
the more they're they're the they're the recommended type of
smoke alarm to give you a better response rate, so
it's going to give you less nuisance alarms. But they
also have a ten year battery.

Speaker 1 (04:46):
So you know, I feel dumb because I thought I
smoke alarms of smoke alarm, But apparently that's not necessarily
the truth.

Speaker 3 (04:53):
No.

Speaker 2 (04:53):
They they've advanced, like everything else, you know, so quick
to change. The technology they have the way they detect
smoke or fire. There's a photoelectric and ionization technology and
what that does is it's uh detecting if it's an
open flame or a smoldering fire. Really yep, And they

(05:14):
have you know, little micro chips in them now that
can can can check double check itself and make sure, Hey,
is this really something that I need to be alarming about?

Speaker 1 (05:26):
And uh, is there one particular type or one that
has particular functions or even a brand for that matter,
that that you and your experience have found is the
best to have if.

Speaker 2 (05:37):
The one we like, you know, it's a matter of opinion.
But the one that we install actually was on consumer
reports for being a very good uh smoke smoke alarm.
And it's made by a company called you know U
s I U s I. You know, I'm not here

(05:57):
for us I, but.

Speaker 1 (06:00):
You say that it's just like I did. Okay, Now,
what's what's the cost of one of these things?

Speaker 2 (06:05):
Yeah? You know, when we get the cost, I don't
have them in the top of my head.

Speaker 1 (06:11):
Uh, I'm sorry, I mean, is it that that much
more expensive than say the one you just go pick
up at Walmart or something.

Speaker 2 (06:19):
They're a little more spendye for the for the alarm itself.
You know, there's it's it's a variety of different prices
for different smoke alarms of Uh. As far as what
we purchase them for, Uh, I don't. I don't have
that information.

Speaker 1 (06:37):
But what we're not talking about hundreds hundred of dollars? No,
is there when it comes to where these alarms are
located in the home, I mean, is there a science
to that or is it just wherever the build or
put it and they build the house?

Speaker 2 (06:53):
There is a science to it. They're they're you know,
the way smoke flows through your home, the waste, the
way smoke rises in certain circumstances. You know, if you
if you put a smoke detector or smoke alarm, if
you want to say smoke detective, smoke alarm.

Speaker 1 (07:08):
Next, smoke detector. Anyway, what you're saying.

Speaker 2 (07:11):
Next to a vent, you know that's moving air. You
may have problems. So there's a distance you should be
away from those areas air intakes returns. Uh, you should
if ceiling fans, exhaust fans, bathrooms. You need to be
a certain distance away from different areas just based on
the environment that they're going to be exposed to to

(07:33):
not confuse them. Right, So, uh, they need to be
certain heights.

Speaker 1 (07:41):
They're always up high. Yeah, there's a reason for that.

Speaker 2 (07:43):
I guess that's right. So if if you have a
really high vaulted ceiling, you may wonder why they put
a smoke detector you so far up there you can't
get to it, But there's a reason for that, and
it's normally because that smoke is going to rise to
the ceiling before it starts, it's filling up the house,
and so it'll be running across the top of the ceiling.

(08:05):
You know, they always tell you to get down on
the floor and crawl out of a fire, so you
can hopefully stay out of the smoke because that's the
clearest area, is closer to the floor. So the ceiling
is the most contaminated area with smoke, and so that's
why they put them in the highest in the highest
points of the home, because that's where the smoke's going

(08:25):
to go.

Speaker 1 (08:26):
Is there a rule as to how many you need
to have in a home. I guess based on the
square footage of the home. Is there a good rule
of thumb for that?

Speaker 2 (08:34):
Yeah, it's a you know, every thirty you.

Speaker 1 (08:36):
Have a two story house, you're gonna need one up
and down.

Speaker 2 (08:38):
Yeah, one on every level. A smoke detector in every bedroom,
a smoke detector outside the vicinity of every bedroom. So
a certain footage radius, yes, and then you know common areas.
If I remember correctly, the radius is thirty foot. So
if you have a smoke detector down there and the
area is greater than thirty foot, now you need to

(08:59):
outside that radius, you need to add another one.

Speaker 1 (09:02):
Well, let's say I don't know, let's say a two
thousand square foot home. They're all laid out differently, of course,
maybe a different number rooms and such. But I mean,
how many smoke detectors are we alarms? Are we talking
about in your average two thousand square foot home?

Speaker 2 (09:16):
You know, I'd say about six or seven?

Speaker 1 (09:18):
Really that many? Oh? Yeah, and I'm going to guess
that most people don't have that many. No, No, I know,
I don't.

Speaker 2 (09:24):
Nope. That's the code, like we talked about before on
the show, is updated every three years, and they find,
you know, you know, they take data and they find
out you know, you want one in multiple in multiple locations,
because you also want them to be interconnected. And what
that does is if a fire happens on one side
of the house and you're on the other side of

(09:46):
the house, all those smoke detectors are going to go off,
rather than the smoke detector getting to where the one
rather than the smoke getting to the one smoke alarm
that you have in the home, half of the house
could be a at that point, you see what I'm saying.

Speaker 1 (10:02):
Yeah, And how is how does that work that they're interconnected?
Is that through an app or something or the wire?
How does that work?

Speaker 2 (10:09):
The best system is a hard wired system and there's
a communication wire that runs in between them, okay all
of them, and they're and and they communicate with each other.
So when one goes off, they're all going to go
off and give you a better response time. Wow.

Speaker 1 (10:23):
Okay, yeah, so more than likely. Unless your home was
just built in the last year or two three, maybe,
then chances are probably pretty good that at least a
code you don't have enough of these in your home
right now?

Speaker 2 (10:39):
Absolutely?

Speaker 1 (10:40):
Wow? Who knew?

Speaker 2 (10:42):
Well, you know, because that's why we do the safety check.
That's one of the reason let's talk about that. Yes,
so we go when we come out to your house,
we'll do a safety check on the electrical system and
give you an idea how you can make your system
safer because of the all all the new safety devices
that we have have coming out that that make your
electrical system a lot safer for you. And uh, you know,

(11:06):
that's one of the most dangerous systems in your house.
I put that next to gas. You know is uh
is electricity flowing through your walls everywhere throughout your home
and you want to make sure it's maintained properly and
that you have all the safety devices in place that
can help protect you.

Speaker 1 (11:22):
I'm just gonna bet that every time you do one
of these things, it's a real eye opener for the
home or business owner.

Speaker 2 (11:27):
It enlightens them a great deal, really does wow.

Speaker 1 (11:31):
Uh. While we're on the topic of co two detectors
also something. Yes, so you ought to have yes, best
placement for those and we have it in our bedroom
because it's like, okay, we would seem that that would
be you know, if you were asleep, that's when you
really of course it's odorless, right SEEO too is todorless.

Speaker 2 (11:52):
So right, silent killer.

Speaker 1 (11:53):
Yeah, I guess maybe multiple CO two detectors in a home.
Two would be the best idea.

Speaker 2 (11:59):
Yeah, definitely want one on every level. Okay, if you
have a garage it's attached to your home, and you
don't have any gas on your home, you still want
to have CO detectors on every level. One on every
level at least minimum, and then one where that door
accesses the house.

Speaker 1 (12:18):
From the garage on the garage. That makes sense.

Speaker 2 (12:20):
Yeah, yeah, so that's just for a few leave left,
left your car running and the garage door shut, you
got you know, carbon monoxide entering into the home exactly,
and so uh and then if you have gas on
the home, you definitely want to have your carbon monoxide detectors.
The ones the brand we install, uh, like I said,

(12:44):
they have we have a three in one that detects smoke, fire,
and carbon. Well that we can do it all in
one unit. And yeah, so uh, multi criteria type are
the best ones, man. And the ones we install have
a ten year battery and so and then when we
talk about the cost of them, you know, it's a

(13:07):
fair price for everybody, and especially when you consider the
statistics that you find.

Speaker 1 (13:13):
The alternative not having them.

Speaker 2 (13:14):
Yeah, if you go to the National Fire Protection Association website,
you can get a lot of information on there. I
think it is if I remember correctly, three of five
fire desks happen in homes with either no smoke alarms
or no working smoke alarms.

Speaker 1 (13:31):
Right, yeah, year about that all the time.

Speaker 2 (13:33):
Unfortunately, you should be testing your functioning breakers once a
month too, right, Well, I don't know who all does
that either, Well do you?

Speaker 1 (13:40):
How do you do that?

Speaker 2 (13:41):
Just well flipflimont mean there's a test button on them.

Speaker 1 (13:46):
I'm not sure I even knew that.

Speaker 2 (13:47):
Yeah, you might not have any Gary, I need to
come to your house and check it out.

Speaker 1 (13:52):
This is something you guys do at mister elector.

Speaker 2 (13:53):
Yeah, we install the We can put ground fault breakers
in so you don't have to have the receptacles with
the reset button on them. Okay, sometimes they're convenient in
certain areas so you don't have to go all the
way back to the panel to reset it. Or arc
fault breakers or dual function breakers, which had you know,
an added protection to your home, your electrical system. If

(14:15):
you if your home's older than you know, twenty years.

Speaker 1 (14:19):
So just out of curiosity here, if if you went
into a situation and you know, the first thing, I know,
every time you guys show up, you're always doing a
safety check anyway, Yes, but for somebody who's home you've
never been to, or business for that matter, that's one
of the things you most certainly do. So let's say
you're in a situation you look at a breaker box.
You know, we should probably upgrade this box. I mean,

(14:42):
what kind of cost or we are we talking about
for your average home, the average number of breakers whatever
that is in actually upgrading all those and bring them
up to the proper safety standards for older homes. I mean,
what are we looking at here? Ballpark?

Speaker 2 (14:57):
Yeah, so on an average, you're probably looking at you know,
six six seven, you know it's it's.

Speaker 1 (15:04):
Six or seven dollars. That's a great deal.

Speaker 2 (15:08):
Yes, you know, six to seven thousand, you know for
a service change eight thousands. Okay, yeah, so you may
you know, it depends on where you're what you're doing
on the home. So services can you know they can
do about the whole nine yards I'm talking about. Yeah,
we're talking about moving putting the meter, you know, uh,
replacing the meter, putting a disconnect out there on the

(15:31):
outside of the house. A lot of houses don't have that.
Now if you're building a new home, it's required now
running a new service line, because indoor panel has become
a subpanel, you know. But I don't want to confuse customers.
Just that's more of what we do. That's something you
don't want to try really be doing on your own.

Speaker 1 (15:48):
I would think you.

Speaker 2 (15:50):
Would definitely call us out, yeah, and let us evaluate.

Speaker 1 (15:54):
Almost like a rewiring of a whole property. It sounds like, you.

Speaker 2 (15:57):
Know, not rewiring the house. You're just you're doing this service.
So you're replacing the service on the house. So you're
moving the panel. If it's not in a good location,
you know, in the bottom of a closet, you're moving
it to a different location inside the home. I always
recommend having your panel inside your home, just because of
our temperature fluctuations. Like we were discussing here.

Speaker 1 (16:17):
Some one that wasn't but you know, I guess it
does happen.

Speaker 2 (16:20):
Yeah, yeah, yeah, So it's you know, in some cases,
maybe maybe it's not economical for you to move it
inside the house and that's fine, but just due to
temperature control. Sure, oh it makes sense, no humidity, no
condensation getting in them.

Speaker 1 (16:36):
It seems like a real potential issue to me to
have a panel outside the house. Yeah you know, I mean, okay,
it's got the metal door on it. But still, I
mean a lot of elements out there, you don't Okay, fascinating.
All right, Well there's a Again we're talking about going
way out and doing all these things, but typically you
show up a safety check. Yeah, there may be a

(16:57):
few things here or there need to be done, so
it's a good it's about your safety. Yeah, a safety check, Yeah.

Speaker 2 (17:03):
You should. You should definitely have somebody check out, you know,
an electrician check out your system every now and then
to just point out some things just for you know,
if there's anything there that you need to address that
you may not be aware of just because you're not
an electrician. Sure, it's a good thing to have electrician
come out maybe do a safety check on your house,

(17:24):
you know, once every couple years or so, and or
every year for that matter, but at least every two
or three years.

Speaker 1 (17:31):
Stuff as always, mister electric Jeremy, how today, how to
folks get ahold of you guys, whether it's just for
a routine or an emergency.

Speaker 2 (17:38):
Well Gary. They can reach us at eight zer a
three eight six eight four to two four three, or
they can find us online at Misterelectric dot com, Forward
slash Columbia.

Speaker 1 (17:49):
All right, buddy, Hey, stay warm out there if you can. Man. Yes, sir.

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(18:17):
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(21:03):
we welcome you back to the Home Improvement Show of
the Midlands on one O three point five FM and
five sixty a m W VOC. Thanks again Jeremy Holliday
mister Electric joining us a little bit later on Russ
Marcaesy from Finishing Touch Team will be here right now.
Let's turn our attention to your roofs, your gutters and
summer joins us from Beaver Roofing and Gutters. We're gonna

(21:24):
take things along a little different route to start off
with this morning, and that is, you know, the insurance
aspect of all of that, and that that that whole angle,
and let's talk about you know, how all this works
if you've had some roof damage. I mean, we you know,
we we we hope it doesn't happen to you, but yeah,
when it does, Like I always say, because I talk
about y'all all the time during the week, and you know,

(21:46):
and just as an assign here and we're not gonna
name names, okay, but there are roofing companies out there
that don't do roof for pairs, biggest flat don't do them.
Then there are I think I mentioned this to you
a while back. I got an email from a listener.
Oh gosh, this was Thanksgiving a year ago. Yeah, we

(22:07):
had had a storm and it ripped his satellite dish
off the roof which caused it. Wasn't a lot of damage,
but just just a little bit right. Unfortunately, he didn't
call you guys. First. He called another local roofing company
and they told him that it would be three months
before they could get to him right.

Speaker 3 (22:30):
What's that which is it's crazy.

Speaker 8 (22:32):
You know when they put a satellite dishes on the roofs,
they're actually they're taking screws, so they're going through deckings.
So when that comes off or it's ripped off, that's
exposing the inside of your home to water and put
you know, elements that can you know, harm the home.
And if it keeps getting water, getting water, it could

(22:54):
cause rot and more damage.

Speaker 3 (22:56):
Then you know what, we'll just go in there, make
that little repair.

Speaker 8 (22:59):
Done right, so you know that small you know damage
could could potentially be devastating.

Speaker 1 (23:07):
So but but he called you guys then right away
told me in the email, you guys got out to
them within like twenty four hours, you had it fixed quickly,
and you never knew anything that ever happened.

Speaker 3 (23:17):
So that's exactly what we like to hear.

Speaker 8 (23:19):
And that's you know, we like to handle business that way.
You know, we we wouldn't want our own to be
like that. So we do try to treat all of
our customers as you know, family and and friends.

Speaker 3 (23:31):
So and that's exactly what you are after you deal
with us.

Speaker 8 (23:34):
So we you know, we like to provide.

Speaker 3 (23:36):
Get those types of services to the to the community.

Speaker 1 (23:40):
So let's talk about the insurance angle here, because that
could be a little confusing for folks. You know, homeotors
policies these days. I mean, when's the last time anybody
really read theirs? Right?

Speaker 3 (23:50):
Yeah, exactly.

Speaker 8 (23:51):
There are all kinds of words and line items and
everything else that you know, it's lay people.

Speaker 3 (23:57):
Don't aren't very sure about.

Speaker 8 (23:59):
So you know, I'll tell you a lot of times,
people don't even realize that, hey, I have damage until
we get a hard rain.

Speaker 3 (24:11):
And like you said, we haven't had any you know.

Speaker 8 (24:13):
Recent wind or hail or anything along those lines that
may cause those types of damages to our roofs. However,
we notice that we have those damages when we get
these hard rains and things of that nature. So or
you know, you're seeing them.

Speaker 3 (24:28):
In the in on the ground and that sort of thing.

Speaker 8 (24:30):
But you know, we get a hard rain and you're like,
oh my gosh, I've got to stain in.

Speaker 3 (24:34):
My on my feeling.

Speaker 8 (24:36):
So that's when you're like, oh my goodness, maybe I
should call somebody.

Speaker 3 (24:41):
So they call us out.

Speaker 8 (24:43):
Whenever we come out for any type of inspection that
sort of thing, we're gonna get up on that roof.
We're going to take a look at your shingles. We're
gonna look for those type of weather patterns, hail, hail hits,
hail impacts on your shingles. We're gonna look for the
wind folds in the shingle and that sort of thing.
And you know, I'll tell you one or two here

(25:06):
and there. Insurance is not going to say, oh, you
need a brand new roof. You know, it has to
be a significant amount of impact from the weather for
insurance to say yes, we'll go ahead and cover this.
We'll get you guys a new roof. So that's what
we're doing when we're going up on your roof. We're evaluating,

(25:27):
we're taking a look. We're looking to see if yeah.

Speaker 3 (25:30):
You probably do have a claim.

Speaker 8 (25:32):
Here or it's not that significant. You know, we can
do a small repair and get you taken care of. So,
you know, that's the main thing that people tend to ask, well,
what do I do?

Speaker 3 (25:45):
How do I go about it? That sort of thing.

Speaker 8 (25:47):
So the main thing is, let us come out, let
us take a look first, because you don't want to
call the insurance company and do all of that type
of thing before you know, if you have significant damage
or they are you know, a claims for them to
come out to take a look at. So step one,
give us a call, we'll come out, we'll evaluate.

Speaker 1 (26:09):
You talked a bit of a moment ago about maybe
you have damage that maybe you've had it for for
months and didn't know it until we got a hard
rain and suddenly you notice that spot on the ceiling
and you got an issue. Okay, let's let's talk about
an insurance standpoint from turns from the standpoint of Okay,
you don't need a whole new roof, but you do

(26:30):
need some repair work done. Is that covered?

Speaker 8 (26:35):
It is covered? However, sometimes you have a DEDUCTI well
most times we all have a deductible sure on our policies.
So a lot of times the adjuster will come out
and say, hey, we see you have damage. This is
what we'll cover, you know, and they'll cover say six

(26:56):
hundred of you know, a repair damage, whatever have you.
And they have a say they have a deductible of
one thousand dollars.

Speaker 3 (27:04):
Yeah, so with that being said, they're not going to
cover that repair.

Speaker 8 (27:10):
But you know, with your larger repairs, say it's a
thirty five hundred dollars repair and you have a deductible
of a thousand. You know, yes, they'll cover twenty five
hundred dollars.

Speaker 3 (27:22):
You cover that deductible.

Speaker 1 (27:24):
And we've always heard that with insurance companies it's not
even so much about the size of the payout but
the frequency of the payout, and that they will cancel
people's policies just because they have too many claims. They're
claim happy, they think absolutely.

Speaker 8 (27:41):
So that's why we always like to say, hey, let
us come out first and let us take a look,
because like you said, there is not everybody is like this,
but there are some who are claim happy and and
they're just nope, nope, nope. You know, they're just they're
shutting them down left and right. So that we just.

Speaker 3 (28:01):
Like to come out take a look.

Speaker 8 (28:02):
We're gonna we're on your side.

Speaker 3 (28:04):
You know, we're not out there to get every like
you said, we do repairs.

Speaker 8 (28:08):
We don't have to get a full roof every single time.

Speaker 3 (28:12):
We're not out there to do that. We're out here.
We're honest. We're gonna let you know, yeah.

Speaker 8 (28:17):
You got some damage, there's a there's a good cause
for you to call them out.

Speaker 3 (28:21):
Have an adjuster come out.

Speaker 8 (28:22):
And you know, with that being said, we're happy to
come out and kind of be your advocate because, like
you said, they don't always want to, you know, cover
these repairs, cover a roof replacement. But that's you know,
that's why we like to be out there with the adjuster.

Speaker 3 (28:41):
We're going to bat for you.

Speaker 8 (28:43):
Hey, take a look at this, take a look at this.
This is what I'm seeing because they they know the
homeowner isn't going to get on top of that roof
with them or you know, look at these photos or
know even what.

Speaker 3 (28:54):
They're looking at exactly.

Speaker 8 (28:57):
So you know, we're we're there to help help you,
advocate for.

Speaker 3 (29:01):
You, and you know, just to be.

Speaker 8 (29:04):
A be a good buffer between homeowner and adjuster. And
and we're here to help. So you know, whenever we say, hey, yep,
give them a call, we always like to be there
to help advocate for you when that adjuster comes.

Speaker 1 (29:17):
Okay, yeah, and I guess what it's all said and
done is up to the adjuster, right, but you can
put a little pressure on there and show the evidence.

Speaker 8 (29:27):
I guess exactly exactly, And that's that is exactly what
we will do.

Speaker 3 (29:31):
Like you said, we're going about.

Speaker 8 (29:33):
We're going about for you.

Speaker 3 (29:35):
We take all kinds of photos. We go inside the
attics and show, hey.

Speaker 8 (29:39):
This is where damage was, this is where the leak is,
all sorts of things like that. You know, there are
different things that they're looking for in reports and things
along those lines. They're looking for impacts. They're looking for
or when I say impacts, how many times say hail
hit in a certain area of your roofs. They're counting
those hits. They're counting the times that shingles have folded

(30:03):
back and in that area as well. So we are
we know what they're looking for. And you know, if
we think it's just cause we're there for you to
help you.

Speaker 1 (30:14):
So hypothetical scenario here, summer, we have a hailstorm, you
don't notice the media impacts of the damage. Maybe maybe
let's just say it's three months later, suddenly you see
that staying on the roof yep, and you guys go out,
you take a look, and you determine, yeah, wow, you

(30:35):
had some damage. And I guess you can kind of
get a feel for maybe how long ago that one. Well,
obviously it was a hail story, and you know, we
haven't had one in three months. It's you know, you
got this damage at least three months ago, but exactly
so now you get the insurance company involved. Is there
a scenario where they say, well, yeah, but that was
three months ago, you should have taken care of it.

Speaker 3 (30:58):
Generally, No, okay.

Speaker 1 (31:00):
Good because until you see how you're.

Speaker 8 (31:03):
Going to know right exactly exactly because you don't, I mean,
you don't really know until you see it. And so
we get a super hard rain obviously when the hail,
when it's hailing it, we are generally having bad weather.
But water doesn't you know, it just water travels.

Speaker 3 (31:21):
In the wildest ways.

Speaker 8 (31:22):
So yes, we're there for you, and no, the insurance
should not give you any pushbacks if it warrants, you know,
if there were enough impacts and things of that nature.
It can't just be one two hail hits and oh
yeah you need a.

Speaker 3 (31:39):
Brand new room.

Speaker 8 (31:41):
Say yeah, that is when they would give us some pushback. No,
it's not warranted. We'll do a repair in this area,
things of that nature. And it may not even be
from the hail why it's leaking. So there's a there
are a multitude of different scenarios and whatnot that could happen,
but time wise, no, it's you know, three months, six months.

(32:07):
They shouldn't give you any pushback on that.

Speaker 1 (32:09):
No, sir, Okay, good to know, and I listen. I'll
talk about insurance companies like they're had to rob you,
and many of them do very you know, good work
and they're upstanding, absolutely, But as a homeowner, you know,
it gets frustrating because you're paying those premiums every year
and you expect not to get any hashole right, but
the noise work that way.

Speaker 8 (32:27):
Of course, you're exactly right, and you know, just navigating
an insurance claim or anything along those lines can be
really confusing if you've never done it before and you're like,
I don't know what to do. I'm not sure, you know,
so that we do this often. We do it with
a multitude of different insurance carriers too, so we are

(32:49):
very familiar with the process and how each carrier kind
of handles different scenarios and documentation and things of that nature.
You know, we're very familiar with the process, even though
it can be so unfamiliar to homeowners. So that's why
we were here along the whole way.

Speaker 1 (33:11):
And I know, I'm sure it varies from from ensured
to ensure a summer. But do you find when you
work with these insurance companies that they pretty much they
have kind of an algorithm. I mean, Okay, we have
to have this much damage or this much of the
roof with an issue before we'll we'll say, yeah, we'll
we'll accept a claim for a roof replacement or is
that does that? Does that vary from situation to situation?

Speaker 2 (33:34):
Uh?

Speaker 8 (33:35):
Not necessarily, You're you're right, you know, they are looking
for a certain amount of you know, impacts damage in
a in a I guess, like a square okay area
ten by ten square area of your roof, you know,
and it's if they see, you know, more significant on
the front than on the back. You know, it really

(33:57):
just depends on the amount, you know, That's what it is.
And that square area on the front, on the back,
on the side, they're looking, they're evaluating the whole thing.

Speaker 3 (34:06):
So but they're generally all the same, okay.

Speaker 8 (34:11):
Uh.

Speaker 1 (34:12):
Well, So again, the point being you'll be there to
advocate for the homeowner with the adjust shows up, so
you don't have to feel like you're on your own
with this thing. And because again you don't have the
right questions to ask right or if the answers you're
getting are are really straight answer it does. So that's
that's that's a piece of mind for you, right there,
Beaver Roofing in Gutters. And that the phone number again,

(34:34):
eight oh three nine nine one roof eight oh three
nine nine one roof. That's eight oh three nine nine
one seven six sixty three. And of course folks can
always check out online summer at beaver Roofing dot com.
And by the way, before you call, there's i know,
always something you tell us that you would like folks
to do before they pick up that phone and call

(34:56):
eight o three nine nine one roof.

Speaker 8 (34:58):
You know, check out our Google review, check out what
people are saying about us before you give us a call.

Speaker 3 (35:03):
We think you will like what you hear and what
you see.

Speaker 8 (35:06):
And you know, we're always happy to help.

Speaker 1 (35:09):
Terrific summer. You have yourself great week and.

Speaker 3 (35:11):
We'll talk so take care you too.

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(35:51):
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Speaker 2 (35:57):
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(36:20):
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Speaker 1 (36:37):
Welcome back to the Home Improvement Show of the Midlands
on one of three point five FM and five sixty
AMWVOC already into the final segment on this Saturday morning,
it's good to have you hang it out with us.
We appreciate that. My name just joining us as Gary
David as we now welcome to the microphone. Russ Marcasey
from Finishing Touch Team.

Speaker 5 (36:56):
Good morning, Gary, great to be here. Are your brother
was good at doing great? Doing great?

Speaker 2 (37:00):
Yeah.

Speaker 1 (37:00):
Okay, we got a couple of things we want to
get into today. But I think last time we spoke,
we ended with this, and I wanted to start with
us today. And uh number one, Finishing Touch Team. You
guys paint stuff.

Speaker 5 (37:13):
We paint. We paint everything. Yeah, just about is there
anything you won't paint? You know what? Honestly no, uhstosed
to be painted.

Speaker 1 (37:22):
You don't paint cars?

Speaker 5 (37:23):
No, we don't, but I know a guy who does,
guy who does.

Speaker 1 (37:26):
Yeah.

Speaker 5 (37:27):
But we will do lawn, furniture, anything you name it. Really, yeah,
we do all sorts of stuff.

Speaker 1 (37:30):
Funny. I was just I don't know why this popped
in my head a couple of weeks ago. I think
I saw a sign somewhere or something about, you know,
some car painting thing, and I remember the days back
in way back wait, wait, back back, back back back, sure,
when there was some outfit around town who would paint
your car for ninety nine dollars.

Speaker 5 (37:46):
Oh man, Oh you're you're going back now?

Speaker 1 (37:49):
Yeah, I'm going way back.

Speaker 5 (37:50):
Yeah, yeah, I faintly remember. I think when i've seen
it might have been a thousand gary.

Speaker 1 (37:54):
But I'm thinking, even in those days, what did ninety
nine dollars really get you.

Speaker 5 (38:00):
For some more water down paint?

Speaker 1 (38:01):
Maybe?

Speaker 2 (38:02):
I don't know.

Speaker 1 (38:02):
Yeah, never took him up on that one. But anyway,
so you got Yeah, but you guys are professional painters.
You this family owned and operator. You guys been at
closing on twenty three years to.

Speaker 5 (38:14):
Twenty three years this summer, Yes, sir, twenty three years.
It's uh better ride, I tell you what it's uh yeah,
my you know. So my father and I started the
company together twenty three years ago. Uh so, I'm a
second generation painter, right. His grandfather was a plaster worker. Yeah,

(38:34):
he he worked with plaster on the fifties and sixties
and a lot of did a lot of different things
with cements and had all sorts of sculptures around his house.
Remember as a kid, he was very very artistic, you know,
as well as my father was. He was very artistic.
He could paint murals, on walls. He was fantastic drawing

(38:57):
things like that. My dad was the same way, Is
that right?

Speaker 1 (39:00):
Yeah? Very very artist. Oh wow, yeah that that that
talent skipped a general.

Speaker 5 (39:06):
It's hitting me too, Okay, it's getting me too.

Speaker 2 (39:08):
Yeah.

Speaker 5 (39:08):
I can draw a stick figure on your wall.

Speaker 1 (39:10):
I mean even think that. I mean I cannot draw it.
I can't draw a straight stick figure. It's impossible for
me to do a little little crooked yeah. But anyway, yeah, yeah,
but no, we uh so this runs in the family,
it does it does?

Speaker 5 (39:23):
We've uh you know, yeah, twenty three years, man, twenty
three years, we've been doing it. You know, my wife
helps out, my kids come in there and help out.
We you know, we've been just been doing it so long.
But you have a large crew. We do, so we yeah,
we uh we we generally are I would say we're

(39:44):
we're probably doing about fifteen to twenty five different projects
or jobs, different jobs daily. Wow, that's about where we're at,
you know. So, yeah, we've got plenty of manpower to
be able to handle most projects. And then this way,
we're not booked out so far. Gary, right, how many

(40:05):
times have you called the contractor and they say, yeah,
I can get to you next year, or you know,
I called the doctor's office seven months, eight months from now, right.
That has never been our case. We've always modeled our
company to be able to accommodate whatever whatever comes in. Right,
So now, you know, two three weeks, four weeks of

(40:26):
times in the summertime when we get real busy, it
might be four four and a half weeks possibly, but
that's about it. That's that's the longest that that we're
booked out usually, right.

Speaker 1 (40:36):
Yeah. And you know, being in business for as long
as you have, I mean, any small business that can
last more than a couple of years these days is
a success story. It seems. Hey, you know, yeah, what
what do you what are you attributed to? Russ?

Speaker 5 (40:51):
You know, Gary, honest to God, is just simply doing
what I say I'm going to do. It really comes
down to that. It's just and then on the front end, right,
and then on the back end putting out super quality
work and again doing what we say we're going to
do with that.

Speaker 1 (41:10):
It's all about the service ability.

Speaker 5 (41:12):
I mean I talk about that a lot, sound like
a broken record with it, but I just really believe
it was lacking these days. It is. It is, And
I've been on the other end of that myself before
as a homeowner, and it's not fun and it's it's
very frustrating. It's it can be a stressful process as
it is already. So why add fuel to the fire
with a contractor not showing up or quoting you this

(41:35):
amount and at the end of the job, oh, it's
a thousand dollars more or it's you know, not what
you thought it was going to be. That's the worst worst,
you know, kind of situation right there. So we really
really pride ourselves on that, Gary, and we'll jump through hoops.
We go the extra mile always. That's always better motto

(41:57):
to go the extra mile. If there's a doorframe there
that oh you know what, I forgot about that doorframe
in the going into the garage. How much more would
it be that we'll just pay We're already here, right,
we'll paint it for you. We're not gonna nickel and
dine people for things like that. We just try to
go the extra mile and do the next right thing.
And uh, and it's proven to be successful for twenty

(42:19):
three years, it really has.

Speaker 1 (42:21):
That's as simple as that. Yeah, right, it really is Yeah,
do what you say you're gonna do.

Speaker 2 (42:26):
That's it.

Speaker 1 (42:27):
That's it. Yeah, every company, I should that should be
their their mission statement. Do what you said you were
gonna do it.

Speaker 5 (42:33):
It really is, you know. But you got to follow
through with quality work, right, because you could do what
you say you're gonna do and put out crap work
all the time, and what does it mean? Right? But uh,
but yeah, we just we just have a lot of
pride in what we do. Uh, every one of my employees,
everybody who works in the office with us, we're so
gung ho every single day. We we put so much

(42:54):
passion and pride into what we do. And it just
and it shows, right, it shows we're happy to be
there every day. Uh, pressing forward and you know, beautifying
homes or buildings. It's a very gratifying job as well.
It really is, because you're you're transforming things.

Speaker 1 (43:11):
Right, have to see the fruits of your labor, you
really do. Yeah, Now is it like other things? I mean,
I'm just guessing here that over the years not a
lot has changed with painting. Maybe maybe pain have gotten better, maybe,
but I mean the techniques, I mean, there's it's not
like it's an evolving kind of thing, right.

Speaker 5 (43:30):
No, so you know you have to evolve with the
different sorts of you know, types of products that come out, right,
and uh, there's a lot of those, a lot of
different sort of epoxies and uh uh hybrid enamels that
are coming out. But really you're right to a sense, right,
it's the process is still always the same. You've got

(43:53):
to put the preparation work in right, otherwise you're you know,
there's a saying, you're you're finishes only as a sub
as good as the substrate that you put it on.
All right, It's an old saying that we've always used, right,
and it stands true. If you don't do the correct
steps in preparation, sanding and repairing, filling, whatever is needed,
it doesn't matter what you put on that surface, it's

(44:14):
not going to look good. So the process is very similar.
They come out with all these gadgets all the time,
all these new things trying to cut corners and whatnot. Honestly,
it's usually painters that are inventing these things that are
out in the field. But you know, other than airless
sprayers and you know, texturing, it's it's it's pretty much

(44:35):
all the same.

Speaker 2 (44:36):
It is.

Speaker 1 (44:39):
Just go back for a second. You mentioned it's the
preparation is the key, is it? I'm gonna guess that's
the mistake that most of us who say we can
do it ourselves, that's that's where we fall short.

Speaker 5 (44:49):
Most people they want to get right into the paint, right.
They want to see, they want to see change, they
want to see a result, so they skip steps and
they jump straight into the paint and they start painting.
But that operation is, if not, as more important to
do than the painting itself, right, So.

Speaker 1 (45:09):
It's a must.

Speaker 5 (45:10):
And we see that a lot like it's even painting
companies they skip steps all the time. I mean it's
part for the course. They may cut corners here and there,
but it shows, it always always shows. I can't tell
you many times I'll go into a home and let's say,
you know, maybe the homes ten years old, not super old, right,

(45:33):
and you see trim paint. Maybe it's on a piece
of crown mold or baseboard that's popping right off all
the way down to the raw wood.

Speaker 1 (45:41):
Okay, this was probably what if the home was originally built.

Speaker 5 (45:45):
Correct, right, So we can tell immediately that whoever had
done the house originally didn't prime that wood, okay, because
if you used a or a correct primer, it should
penetrate into that wood and it seals the wood, okay,
And you should never get popping finished paint on top
going all the way down to the raw wood. So
it's a sure tell sign that they didn't prime the wood.

(46:08):
And it creates a problem because we can correct those
issues where we see them. But you're always going to
chase your tail on that, right because sure we can
fix this first two foot of it where we see it.
The next two feet look great right now now, yeah,
but maybe a year from now it starts popping as well.
So it is very important to do the right job
from the beginning.

Speaker 1 (46:29):
And I think most of us as di I wires thinking, ok, yeah,
I'm gonna prime it and I'm gonna paint it, and
that's and I'm good.

Speaker 5 (46:34):
But but again, no, no, there's there's standing between, there's filling.
We will use bondos and different fillers to get rid
of little imperfections in trim or walls, things like that
that just make all the difference in the world. You know,
you may not think it at the time, but the
finished result is proof in the pudding. You can you

(46:55):
can really see it. Well, I lied.

Speaker 8 (46:57):
Uh.

Speaker 1 (46:57):
We started off the segment saying we're gonna get right
to something we left for the right time. Absolutely, and
here we are, you know, ten plus minutes into the segment. Cabinets,
which is one of your favorite things to do, right.

Speaker 5 (47:08):
We love cabinets, Yeah, we love doing cabinets. Cabinets are
again talking about you know, pride. We we absolutely love
doing cabinets because it's such a such a large transformation
to a kitchen. You know, it's when you change the
color or you go from maybe some maybe you've got
outdated stained cabinets, which is very common, and you want

(47:29):
to really give it a face lift and brighten it up.
It makes all the difference in the world. And we
really enjoyed doing it because it's seeing homeowners, you know, happy,
and just seeing that transformation is very gratifying to us.
So we enjoy doing You do a lot of week, Gary,
We probably do two to three sets of some sort

(47:51):
of cabinets per week in our shot at least.

Speaker 1 (47:54):
So I'm gonna that most people don't even think about this,
is they just default right to well, let's just put
in new cabinets.

Speaker 5 (48:02):
A lot of times yeah it's or a lot of
times gayly be because they think that their their cabinets
are so outdated. Maybe paint won't even make them right. Okay, okay,
But there's so many little tricks of the trade. There's
so many things you can do. So we work with
a lot We work in conjunction with a lot of
cabinet build cabinets and reface them, do all sorts of things, right,

(48:25):
So there's a lot of tricks that you can do.
We work in conjunction with those guys where they can
maybe reface the doors.

Speaker 2 (48:31):
Right.

Speaker 5 (48:32):
So now you're taking those old style doors off, putting
new doors on, adding a piece of crown mold at
the top, or beefing up the cabinets with a little
bit of trim, paint them up and they look completely different.
They look brand spanking new, like you just bought them
off of a showroom, you know, floor, and it's still

(48:52):
the same cabinets that you had there to begin with.

Speaker 2 (48:55):
Right.

Speaker 5 (48:56):
So there's a lot of different ways you can go
about it, and it is a fraction of the price
of replacing all of your cabinets.

Speaker 1 (49:04):
You can spend twenty thirty thousand dollars. Easy, easily, easily, easily,
you know.

Speaker 5 (49:09):
We we've got cabinet guys that'll just swap out the
hinges for folks garry and put the soft clothesed hinges
on for them, and we do all the painting. Or
they add a piece of crown mold up top, or
they add paneling on either end of the cabinets to
give it more depth, to modernize it a little bit more.
There's really the sky's the limit when it comes to it,
and having to replace them is just not a necessity anymore.

(49:33):
It's just not unless you're just looking to completely revamp
your kitchen, you know, the whole layout of it. If
you're you know, if you're looking to do that, and
you can still work it this way even doing that,
you really can. You can. There's a lot of options.
What I'm is what I'm saying, and we work with
a lot of cabinet guys who are great at it.

Speaker 1 (49:52):
Now, you said you do the cabinets in the shop,
We do them out the doors now, right do yeah?

Speaker 5 (49:57):
Doors and the boxing sometimes right, so yeah, so you know,
let's say, uh, Carolina countertops over here at irma.

Speaker 1 (50:06):
Right.

Speaker 5 (50:06):
They do a lot of countertops and cabinetry. He'll stick
build them in his shop and he brings them over
to our shop and we'll do all the painting right
there in our shop. He'll come pick them up and
install them. Okay, So we do this all the time.
We do it for Pella windows and doors, they do
the same thing. They if they have a custom color

(50:28):
on a door frame or a window frame for that matter,
that isn't going to match the shutters that you have. Now,
they'll bring it to our shop. We'll match the color,
we'll paint the window out. They come pick it up,
install it done.

Speaker 1 (50:40):
Well, you don't see right now because this is radio
is russ Is looking around this studio and saying, boy, wow,
yeah this this whatever this paint was, it's time to update.

Speaker 5 (50:50):
Twenty five years time to update.

Speaker 2 (50:55):
Yeah.

Speaker 1 (50:55):
But taking taking those cabinet doors or whatever you can
and back to the shop. That there's a reason behind that, right.
It's a controlled right there.

Speaker 2 (51:04):
It is.

Speaker 5 (51:04):
It's a controlled environment. So a lot of times you'll
see I've seen it where painters will try to do
it on site on the homeowners at the homeowner's house,
maybe in their garage or if they have a sun room.
I've even seen them lay ladders out in the driveway
painting cabinetry. Okay, there's nothing worse in the world to
paint cabinets in an environment like that.

Speaker 1 (51:26):
Because I can top of that, because we tried that
years ago underneath the deck of a house. It was
a very high deck, and you needless to say underneath
air was not conduce some environment.

Speaker 5 (51:37):
There's a lot of dust flying around that you can't
even see, right. I mean, how many times have you
put a flashlight in the air, right and you can
see the dust floating in the air. Okay, that's what
we're talking about. So when I mean a controlled environment,
I'm talking about our spray booth all right, as a
drafting system that sucks all the air out of it.
We have a fan system to create a negative pressure

(51:58):
system and that spray booth as well well. And uh
then we transport those to a dry room that is
also controlled with a negative draft system. So okay, yeah,
so we we go through all the measures of making
sure that there's zero dust. So when you when you
run your hand across that door, when we're finished with it,
it ought to feel like a baby grand piano.

Speaker 2 (52:19):
That's right.

Speaker 1 (52:20):
Russ Barcasey is a Finishing Touch Team. Another website Finishingtouch
Team dot com. Of course. If you're a veteran, thank
you for your service. If you're a first responder, If
you're a nurse, always discounts available ten percent, automatically, always
aramatically great. H How to folks reach you via the phone,
mister Marcaesy.

Speaker 5 (52:40):
Yeah, you can always call me a eight oh three
four sixty seven six seven five nine.

Speaker 1 (52:44):
All right, Russ, have a great way again, me too.

Speaker 5 (52:45):
Gary, Thanks so much.

Speaker 4 (52:48):
I'm James Carwell, local owner and operator of Freedom Plumbing
right here in the Midlands. After working as a plumber
for nearly a decade, I decided to open my own business,
and Freedom Plumbing was born because of my for this
country and the great respect I have for the men
and women of our armed forces and our first responders.
I named my company Freedom Plumbing. What sets us apart

(53:09):
from other companies is our customer service. We have a
five star rating on Google, a five star rating on Facebook,
an A plus rating on Angie's List and an A
plus rating with a Better Business Bureau. I'm James Carwell,
local owner of Freedom Plumbing and we look forward to
servicing you for all of your plumbing needs. Get fifty
percent off your next service call when you mentioned you

(53:30):
heard us on WVOC. Learn more at Freedom dash Plumbing
dot com. That's Freedom dash Plumbing dot com.

Speaker 1 (53:39):
Hi, this is Gary David. You've heard me talk for
years about Anthony John Construction and the wonderful jobs they
do for folks all across the Midlands. When it comes
to roofing and gutting, well it's the same people doing
the job, but the name has changed. That's right now,
it's Beaver Roofing and Beaver Gutters. Leave it to Beaver
for all your roofing and gutter needs. The same great
service and the same great folks. I'd Anthony John Construction,

(54:01):
just with a new name. Eight oh three nine nine
one roof and Beaverroofing dot Com. The gutter roofing work,
Leave it to Beaver Beaver Roofing and Beaver Gutters.
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