Episode Transcript
Available transcripts are automatically generated. Complete accuracy is not guaranteed.
Speaker 1 (00:00):
Vo see lots of great stuff to impart to you
this morning. We appreciate you joining us on the way.
We'll be talking to Russ Marcaesy, the owner of Finishing
Touch Team, Marcus Greenwell from Lifetime Cabints and Countertops. We'll
be by, but we get things started though this morning
with a James Carwell, the owner of Freedom Pumping. James,
Good morning, Good morning Gary. Are you I'm doing well.
I'm doing well man. Anytime it's the weekend, I'm doing well.
(00:21):
Uh we Uh. It's been a while since we've talked
about this, but we talk about plumbing, and you know,
people think of the usual things. You know, I got
I got a league, I got a drip, I gotta
something backing up. I mean, you have a solution for
anything and everything when it comes to plumbing. And I
guess over the years your job has gotten a bit
easier with the advance of technology. Huh.
Speaker 2 (00:43):
That is true, absolutely, whether it's sewer cameras to help
us pinpoint exact issues and sewer lines and how deep
they are, and you know, to leak detection equipment and
h and backflow testing. So yeah, it's definitely made things easier.
Speaker 1 (01:03):
Well, back in the old days. I mean, how did
you go about doing some of these same things before
the advent of all this technology. Man, it had to
be a hit and miss. Try on air, how how
did it work?
Speaker 2 (01:13):
There were some technology out there, but it is definitely
improved over time, especially in the in the leak detection
industry and in the sewer line industry. You know, cameras
have been around since I've been plumbing, but you know,
it's got a lot easier to to locate lines and
(01:33):
where they're running through the yard. You know, you used
to only be able to locate the endo the camera head. Well,
now you can. There's a line locate we have on
our new camera system where you can actually trace the
entire line and you don't have to follow just ahead.
You know, you can push it all the way through
and trace exactly where the thing runs through the art
or underneath the slab or or anything like that.
Speaker 1 (01:55):
That has a couple of things right for the for
the homeowner or business owner, it makes the big able
to track it down a whole lot faster. So that's
that's saving your money right there, and then you're having
to tear up a lot less stuff.
Speaker 2 (02:08):
Yeah, especially when the leak detection stuff, and you know,
when you got to bust the slab up, you want
to be pretty much right on the mark. You don't
want to have to bust out more than you need to.
Speaker 1 (02:19):
I guess with I getting too deep into weeds here,
I mean, how does this work? I get well, I
guess the camera on the end of this kind of
sees that, right. I mean, this is not It's that simple,
I guess, isn't it.
Speaker 2 (02:31):
Yeah, So the first thing we got to do on
a sewer system like that is if there's a blockage,
you got to clear the blockage because you really can't
see anything underwater. So once we get the water out
of the line, we send the camera down and find
out what is causing the issue. And on sewer lines,
you know, if it's an outside blockage is typically roote related. Yeah,
I would say the majority of them is route related.
Speaker 1 (02:53):
And probably that craik word what you got in your
front yard.
Speaker 2 (02:57):
Yeah, those are one of the big offenders for sure.
But we get the camera to that area, we can
see what's going on. We turn on the locate and
then we go out with our locator and pinpoint where
we're at in the yard, and you know, once we
get to that spot, we can tell exactly how deep
it is and be able to give an accurate quote
(03:21):
up front before we do any work. That way, there's
no surprises for the customer. Sure, you know, the last
thing you want to do is say, hey, is this
much and then well you've got to dig out another
five feet and you got to go back to the
customer and say hey, you know it's going to cost.
That's the last thing we want to do is go
back and say, hey, it's going to going to be
more than we thought. So you know, we once we
(03:41):
give a prisis that's the price. So unless something drastically changes,
you know, with a repair, we don't go back and
make adjustments. Now, there are some things that are unpreseen
with remodels and things like that. I didn't know there
was a bent pipe running up a certain wall and
that's to be relocated for them to take a wall out.
(04:02):
So things come up and definitely change where you have
to go back and say, hey, we're going to need
to make some adjustments to the cost here. But you know,
for the most part, we tried to get right on
the estimate and as accurately as possible. Yeah, all that
definitely helps with that.
Speaker 1 (04:18):
There was the reason why they call them a good
faith estimate.
Speaker 2 (04:20):
Right, that's right, so upfront pricing.
Speaker 1 (04:24):
Yeah, you told us a story years ago, and if
I recall correctly, James, it had to do something with
a camera and a cat.
Speaker 2 (04:34):
Yeah, yeah, that was that was a crazy one. I
just recently posted again on our Facebook page. But there
was a cat stuck down an old dry it out
well I would say about fifty feet down or so. Wow,
and some gentlemen flew in from California that does cat
(04:57):
rescues and dog rescues and things like that. We helped
him extract that cat and uh, you know it healed
up and was adopted out to a family. And it's
funny that that video actually made it all the way
to a news station in Lithuania if I'm not mistaken. Yeah,
(05:20):
so yeah, that was a cool experience. Uh that Our
better camera definitely helped in the recovery of that cat.
Speaker 1 (05:27):
So it's the same cameras you used today to the
day leaks, the same one.
Speaker 2 (05:32):
Now, the newer one we have again has a little
bit more capability, but we still have that original camera that.
Speaker 1 (05:38):
So the new one extracted the cat all by itself.
In other words, you didn't need to go coutntifore. The
new one could do everything. I guess.
Speaker 2 (05:46):
It was just visual is basically all we needed for
the gentleman that flew in from California to help him
do what he does. And you know what he does
is he good at it? And I guess that's why
he flew in from California to help save the kid.
Speaker 1 (06:03):
That's an expensive cat rescue right there. Man, it's a plastrophe.
So so let me ask you this, James on the
on the the customer end, Okay, Yeah, if if you've
got a leak in a toilet or a sink, I
mean that's obvious, but you have a leak in a
line somewhere, it's not always as obvious. How do you know,
aside from saying I guess they saying a water bill
(06:25):
that's like outrageous.
Speaker 2 (06:28):
So luckily with these newer meters, the digital meters that
that a lot of these municipalities are installing, they can
contact you, whether it be a door hanger or by
phone and let you know, hey, we've we've noticed that
you have a steady water flow through your meter and
(06:48):
kind of alert you to it before you get that
astronomical bill. So that's that's kind of a neat development
on their end to be able to kind of give
you a heads up that day you got something going
on that's that's out of the ordinary, which would be
like a just a constant water flow twenty four hours
a day going through your meter. So once we see
(07:10):
that and we go to the home, you know, we
know at that point that they got water running somewhere.
So we go through the process of checking toilets, you know,
because a lot of times a toilet can run and
that the phill valve and the toilet might not be
shutting off all the way, and sometimes you can't hear
it unless you take the lid off and actually put
your ear up to that phill valve to figure out
(07:33):
if it's a if that's the problem, if that's not
the problem, and it's nothing obvious, then you know, we
if there's a cross space, we go under the house
and check that, and if it's not in the cross space,
we try to isolate the line outside and if it's outside,
then we need to do an actual leak search with
(07:53):
our leak detection equipment, which you know is basically like
a supersized athoscope, and it allows us to hear what's
going on underneath the ground, underneath the slabs and things
like that. We'll help us pinpoint where the problem is.
Speaker 1 (08:10):
So it's not just visual, it's it's it's audio. Two.
Speaker 2 (08:14):
Yeah, the audio is definitely helps location of the leaks. Now,
we do have some you know, infrared camera stuff that
we can use to see temperature changes, you know, so
a lot of times the hot line and you know,
if it's under a slab, the hotline tends to go
bad quicker and we'll fail earlier than the cold line.
(08:36):
So we can take the infrared camera and kind of
use that to see any temper differentials in the concrete
and a lot of times that can tell us give
us a general idea of where that leak is originating from.
If it's on the hot side, you'll see that glowing
(08:57):
red in that infrared camera. So that helps us. And
then you know, we try to pinpoint in even more
with the with the steposcope, I guess you could call it.
And we can also introduce air into the system so
that air if the water's traveling to that spot will
(09:18):
come out of that hole in the pipe and it'll
almost sound like a boiling sound. And that kind of
even more pinpoints where that leak is coming from. You're
only going to hear that sound wherever the leak is
because that's where the air is bubbling up.
Speaker 1 (09:36):
But again back in the old days, before all this technology,
and especially again as you say, if you've got a
line or a slab, you get just got to start
somewhere and start start busting up concrete.
Speaker 2 (09:46):
I guess that's either that or just abandon what's in
the ground and go run overhead with it, either in
the attic or you know, in between floors, whatever you
had to do. Then cut the main coming in, you
take it into a different area of the house where
it can be accessed accessed in the future, and then
(10:08):
you know, you run the lines above ground, either in
the ceiling or in the attic, and just abandon the
whole system that's in the ground.
Speaker 1 (10:18):
I think you've told us before that typically these days
homes built on slab, they're not running a new construction,
not really running these water lines underneath that slab anymore.
Is that right?
Speaker 2 (10:28):
I would hope not right? It really is really not necessary,
you can. You know, we're building a home right now,
and I put a piece of condo it in there.
They should be poorn to slab next week and I'm
just going to run my water service into that conduit
and into the wall of the garage and then from
(10:49):
there you can just install your system in between the
floors or in the attic, or you know, whatever the
best method is at that point. And if anything wherever
happened to that one piece of pipe that's under the concrete,
because the conduit's there, you can cut each side of
the line, pull that pipe out, and insert a new
one without messing with the the concrete. You don't have
(11:12):
to cut some dry wall out, of course, but that's
a lot easier to do than and rip out a
floor and bust up concrete. So yeah, hope hopefully they're
not putting in the slab anymore, because you know, it's
just to me, it's unnecessary, and eventually a pipe is
going to fail, and when it does, you know, that's
a lot more work to go through a slab than
(11:34):
it is to cut a wall and make a.
Speaker 1 (11:36):
Re bear, and then you got to repot the slab afterwards.
Speaker 2 (11:41):
Oh yeah, you got to whatever kind of flooring you
got down has to come up. Then you gotta bust
the concrete up. Then there's a vapor barrier. You gotta
cut the vapor barrier. A lot of times there's you know,
welded wire mesh in the concrete that you got to
cut out, and then you got to put some type
of stuff back in there and fill it back in
(12:01):
with concrete, let it dry, and then the flooring guys
can come back in and put the flooring back in.
We've had somewhere, you know, the whole double vanities had
to be ripped out because the leak was right underneath
the vanity. So, you know, typically when you're dealing with
a slab leak, a lot of times insurance gets involved
because it can get quite costly depending on what needs
(12:24):
to come out and what needs to happen to get
the repair done.
Speaker 1 (12:27):
And not just the cost involved, which is substantial, but
the time involved, because you know, you can pour concrete
one day and start living on the next.
Speaker 2 (12:35):
Yeah, it's you know, especially when you know, let's say
it's in the middle of a kitchen, You've got to
create a containment area because you start jackhammering and you
got concrete dust and everything else, and you don't want
that going all over the kitchen and then having to
call in a cleaning company to take care of the cleanup.
So you create a containment area with plastic and you know,
(13:00):
try to minimize any kind of dust and keep it
as clean as possible. So that's added cost. But you know,
you have to keep the customers safe from that dust
because you know, not something you want to breathe in
and you don't want to make a mess. So yeah,
that's just another expense that you have to go through
when when doing a slab repair. Now, if it's in
(13:23):
a bathroom or something like that, you can typically just
close the door and tape it off if need be,
and do what you got to do, open a window
and keep that dust down and then do the clean
up afterwards in that one bathroom.
Speaker 1 (13:38):
For someone listening today that it does live in a
home or has a business on us built on a
slab not a foundation, there is there any way to
know as the homeowner or business owner whether you've got
Lee's water lines in that slab or somewhere else. I mean,
is there a way to easily for the you know,
nobody some of that doesn't the money thing about plumbing.
To be able to figure that.
Speaker 2 (13:58):
Out, it could be difficult, you know. I would hope
when purchased, there would be that information, you know, during
the purchase of the property or the home, or whatever
the case may be, that they can kind of tell
you what's going on with the system or a home inspection.
I'd be able to tell you, but sometimes sometimes it
(14:20):
can be difficult to figure out where the lines are
one of them.
Speaker 1 (14:27):
I wanted to circle back around on something you mentioned earlier.
There has really nothing to do with our conversation here,
but you talked about running toilets and such. If I
recall correctly, a while back, we had a conversation because
a lot of us will do this. I mean I've
done it many times. Yeah, you got a running to
there's something wrong with a flapper, for example, and you
just go out and by a new one. But you
(14:47):
have to be kind of careful in what you put
in there, because you've got to be sure you've got
a good seal. I want to say, you give you
some advice a while back on on how to go
about that properly.
Speaker 2 (14:59):
Yes, So typically you want to put back what's in there.
The difficult thing with doing that is somebody might have
done something that toilet before you're messing with it, so
they may have put the wrong parts in. You know.
Sometimes it can be hard to tell whether or not
that thing's been worked on before. So typically what you
(15:20):
can do is there's usually the brand on the bowl,
and then there's a model number stamped into the porcelain.
Vo see lots of great stuff to impart to you
this morning. We appreciate you joining us on the way.
We'll be talking to Russ Marcaesy, the owner of Finishing
Touch Team, Marcus Greenwell from Lifetime Cabints and Countertops. We'll
be by, but we get things started though this morning
with a James Carwell, the owner of Freedom Pumping. James,
Good morning, Good morning Gary. Are you I'm doing well.
I'm doing well man. Anytime it's the weekend, I'm doing well.
(00:21):
Uh we Uh. It's been a while since we've talked
about this, but we talk about plumbing, and you know,
people think of the usual things. You know, I got
I got a league, I got a drip, I gotta
something backing up. I mean, you have a solution for
anything and everything when it comes to plumbing. And I
guess over the years your job has gotten a bit
easier with the advance of technology. Huh.
Speaker 2 (00:43):
That is true, absolutely, whether it's sewer cameras to help
us pinpoint exact issues and sewer lines and how deep
they are, and you know, to leak detection equipment and
h and backflow testing. So yeah, it's definitely made things easier.
Speaker 1 (01:03):
Well, back in the old days. I mean, how did
you go about doing some of these same things before
the advent of all this technology. Man, it had to
be a hit and miss. Try on air, how how
did it work?
Speaker 2 (01:13):
There were some technology out there, but it is definitely
improved over time, especially in the in the leak detection
industry and in the sewer line industry. You know, cameras
have been around since I've been plumbing, but you know,
it's got a lot easier to to locate lines and
(01:33):
where they're running through the yard. You know, you used
to only be able to locate the endo the camera head. Well,
now you can. There's a line locate we have on
our new camera system where you can actually trace the
entire line and you don't have to follow just ahead.
You know, you can push it all the way through
and trace exactly where the thing runs through the art
or underneath the slab or or anything like that.
Speaker 1 (01:55):
That has a couple of things right for the for
the homeowner or business owner, it makes the big able
to track it down a whole lot faster. So that's
that's saving your money right there, and then you're having
to tear up a lot less stuff.
Speaker 2 (02:08):
Yeah, especially when the leak detection stuff, and you know,
when you got to bust the slab up, you want
to be pretty much right on the mark. You don't
want to have to bust out more than you need to.
Speaker 1 (02:19):
I guess with I getting too deep into weeds here,
I mean, how does this work? I get well, I
guess the camera on the end of this kind of
sees that, right. I mean, this is not It's that simple,
I guess, isn't it.
Speaker 2 (02:31):
Yeah, So the first thing we got to do on
a sewer system like that is if there's a blockage,
you got to clear the blockage because you really can't
see anything underwater. So once we get the water out
of the line, we send the camera down and find
out what is causing the issue. And on sewer lines,
you know, if it's an outside blockage is typically roote related. Yeah,
I would say the majority of them is route related.
Speaker 1 (02:53):
And probably that craik word what you got in your
front yard.
Speaker 2 (02:57):
Yeah, those are one of the big offenders for sure.
But we get the camera to that area, we can
see what's going on. We turn on the locate and
then we go out with our locator and pinpoint where
we're at in the yard, and you know, once we
get to that spot, we can tell exactly how deep
it is and be able to give an accurate quote
(03:21):
up front before we do any work. That way, there's
no surprises for the customer. Sure, you know, the last
thing you want to do is say, hey, is this
much and then well you've got to dig out another
five feet and you got to go back to the
customer and say hey, you know it's going to cost.
That's the last thing we want to do is go
back and say, hey, it's going to going to be
more than we thought. So you know, we once we
(03:41):
give a prisis that's the price. So unless something drastically changes,
you know, with a repair, we don't go back and
make adjustments. Now, there are some things that are unpreseen
with remodels and things like that. I didn't know there
was a bent pipe running up a certain wall and
that's to be relocated for them to take a wall out.
(04:02):
So things come up and definitely change where you have
to go back and say, hey, we're going to need
to make some adjustments to the cost here. But you know,
for the most part, we tried to get right on
the estimate and as accurately as possible. Yeah, all that
definitely helps with that.
Speaker 1 (04:18):
There was the reason why they call them a good
faith estimate.
Speaker 2 (04:20):
Right, that's right, so upfront pricing.
Speaker 1 (04:24):
Yeah, you told us a story years ago, and if
I recall correctly, James, it had to do something with
a camera and a cat.
Speaker 2 (04:34):
Yeah, yeah, that was that was a crazy one. I
just recently posted again on our Facebook page. But there
was a cat stuck down an old dry it out
well I would say about fifty feet down or so. Wow,
and some gentlemen flew in from California that does cat
(04:57):
rescues and dog rescues and things like that. We helped
him extract that cat and uh, you know it healed
up and was adopted out to a family. And it's
funny that that video actually made it all the way
to a news station in Lithuania if I'm not mistaken. Yeah,
(05:20):
so yeah, that was a cool experience. Uh that Our
better camera definitely helped in the recovery of that cat.
Speaker 1 (05:27):
So it's the same cameras you used today to the
day leaks, the same one.
Speaker 2 (05:32):
Now, the newer one we have again has a little
bit more capability, but we still have that original camera that.
Speaker 1 (05:38):
So the new one extracted the cat all by itself.
In other words, you didn't need to go coutntifore. The
new one could do everything. I guess.
Speaker 2 (05:46):
It was just visual is basically all we needed for
the gentleman that flew in from California to help him
do what he does. And you know what he does
is he good at it? And I guess that's why
he flew in from California to help save the kid.
Speaker 1 (06:03):
That's an expensive cat rescue right there. Man, it's a plastrophe.
So so let me ask you this, James on the
on the the customer end, Okay, Yeah, if if you've
got a leak in a toilet or a sink, I
mean that's obvious, but you have a leak in a
line somewhere, it's not always as obvious. How do you know,
aside from saying I guess they saying a water bill
(06:25):
that's like outrageous.
Speaker 2 (06:28):
So luckily with these newer meters, the digital meters that
that a lot of these municipalities are installing, they can
contact you, whether it be a door hanger or by
phone and let you know, hey, we've we've noticed that
you have a steady water flow through your meter and
(06:48):
kind of alert you to it before you get that
astronomical bill. So that's that's kind of a neat development
on their end to be able to kind of give
you a heads up that day you got something going
on that's that's out of the ordinary, which would be
like a just a constant water flow twenty four hours
a day going through your meter. So once we see
(07:10):
that and we go to the home, you know, we
know at that point that they got water running somewhere.
So we go through the process of checking toilets, you know,
because a lot of times a toilet can run and
that the phill valve and the toilet might not be
shutting off all the way, and sometimes you can't hear
it unless you take the lid off and actually put
your ear up to that phill valve to figure out
(07:33):
if it's a if that's the problem, if that's not
the problem, and it's nothing obvious, then you know, we
if there's a cross space, we go under the house
and check that, and if it's not in the cross space,
we try to isolate the line outside and if it's outside,
then we need to do an actual leak search with
(07:53):
our leak detection equipment, which you know is basically like
a supersized athoscope, and it allows us to hear what's
going on underneath the ground, underneath the slabs and things
like that. We'll help us pinpoint where the problem is.
Speaker 1 (08:10):
So it's not just visual, it's it's it's audio. Two.
Speaker 2 (08:14):
Yeah, the audio is definitely helps location of the leaks. Now,
we do have some you know, infrared camera stuff that
we can use to see temperature changes, you know, so
a lot of times the hot line and you know,
if it's under a slab, the hotline tends to go
bad quicker and we'll fail earlier than the cold line.
(08:36):
So we can take the infrared camera and kind of
use that to see any temper differentials in the concrete
and a lot of times that can tell us give
us a general idea of where that leak is originating from.
If it's on the hot side, you'll see that glowing
(08:57):
red in that infrared camera. So that helps us. And
then you know, we try to pinpoint in even more
with the with the steposcope, I guess you could call it.
And we can also introduce air into the system so
that air if the water's traveling to that spot will
(09:18):
come out of that hole in the pipe and it'll
almost sound like a boiling sound. And that kind of
even more pinpoints where that leak is coming from. You're
only going to hear that sound wherever the leak is
because that's where the air is bubbling up.
Speaker 1 (09:36):
But again back in the old days, before all this technology,
and especially again as you say, if you've got a
line or a slab, you get just got to start
somewhere and start start busting up concrete.
Speaker 2 (09:46):
I guess that's either that or just abandon what's in
the ground and go run overhead with it, either in
the attic or you know, in between floors, whatever you
had to do. Then cut the main coming in, you
take it into a different area of the house where
it can be accessed accessed in the future, and then
(10:08):
you know, you run the lines above ground, either in
the ceiling or in the attic, and just abandon the
whole system that's in the ground.
Speaker 1 (10:18):
I think you've told us before that typically these days
homes built on slab, they're not running a new construction,
not really running these water lines underneath that slab anymore.
Is that right?
Speaker 2 (10:28):
I would hope not right? It really is really not necessary,
you can. You know, we're building a home right now,
and I put a piece of condo it in there.
They should be poorn to slab next week and I'm
just going to run my water service into that conduit
and into the wall of the garage and then from
(10:49):
there you can just install your system in between the
floors or in the attic, or you know, whatever the
best method is at that point. And if anything wherever
happened to that one piece of pipe that's under the concrete,
because the conduit's there, you can cut each side of
the line, pull that pipe out, and insert a new
one without messing with the the concrete. You don't have
(11:12):
to cut some dry wall out, of course, but that's
a lot easier to do than and rip out a
floor and bust up concrete. So yeah, hope hopefully they're
not putting in the slab anymore, because you know, it's
just to me, it's unnecessary, and eventually a pipe is
going to fail, and when it does, you know, that's
a lot more work to go through a slab than
(11:34):
it is to cut a wall and make a.
Speaker 1 (11:36):
Re bear, and then you got to repot the slab afterwards.
Speaker 2 (11:41):
Oh yeah, you got to whatever kind of flooring you
got down has to come up. Then you gotta bust
the concrete up. Then there's a vapor barrier. You gotta
cut the vapor barrier. A lot of times there's you know,
welded wire mesh in the concrete that you got to
cut out, and then you got to put some type
of stuff back in there and fill it back in
(12:01):
with concrete, let it dry, and then the flooring guys
can come back in and put the flooring back in.
We've had somewhere, you know, the whole double vanities had
to be ripped out because the leak was right underneath
the vanity. So, you know, typically when you're dealing with
a slab leak, a lot of times insurance gets involved
because it can get quite costly depending on what needs
(12:24):
to come out and what needs to happen to get
the repair done.
Speaker 1 (12:27):
And not just the cost involved, which is substantial, but
the time involved, because you know, you can pour concrete
one day and start living on the next.
Speaker 2 (12:35):
Yeah, it's you know, especially when you know, let's say
it's in the middle of a kitchen, You've got to
create a containment area because you start jackhammering and you
got concrete dust and everything else, and you don't want
that going all over the kitchen and then having to
call in a cleaning company to take care of the cleanup.
So you create a containment area with plastic and you know,
(13:00):
try to minimize any kind of dust and keep it
as clean as possible. So that's added cost. But you know,
you have to keep the customers safe from that dust
because you know, not something you want to breathe in
and you don't want to make a mess. So yeah,
that's just another expense that you have to go through
when when doing a slab repair. Now, if it's in
(13:23):
a bathroom or something like that, you can typically just
close the door and tape it off if need be,
and do what you got to do, open a window
and keep that dust down and then do the clean
up afterwards in that one bathroom.
Speaker 1 (13:38):
For someone listening today that it does live in a
home or has a business on us built on a
slab not a foundation, there is there any way to
know as the homeowner or business owner whether you've got
Lee's water lines in that slab or somewhere else. I mean,
is there a way to easily for the you know,
nobody some of that doesn't the money thing about plumbing.
To be able to figure that.
Speaker 2 (13:58):
Out, it could be difficult, you know. I would hope
when purchased, there would be that information, you know, during
the purchase of the property or the home, or whatever
the case may be, that they can kind of tell
you what's going on with the system or a home inspection.
I'd be able to tell you, but sometimes sometimes it
(14:20):
can be difficult to figure out where the lines are
one of them.
Speaker 1 (14:27):
I wanted to circle back around on something you mentioned earlier.
There has really nothing to do with our conversation here,
but you talked about running toilets and such. If I
recall correctly, a while back, we had a conversation because
a lot of us will do this. I mean I've
done it many times. Yeah, you got a running to
there's something wrong with a flapper, for example, and you
just go out and by a new one. But you
(14:47):
have to be kind of careful in what you put
in there, because you've got to be sure you've got
a good seal. I want to say, you give you
some advice a while back on on how to go
about that properly.
Speaker 2 (14:59):
Yes, So typically you want to put back what's in there.
The difficult thing with doing that is somebody might have
done something that toilet before you're messing with it, so
they may have put the wrong parts in. You know.
Sometimes it can be hard to tell whether or not
that thing's been worked on before. So typically what you
(15:20):
can do is there's usually the brand on the bowl,
and then there's a model number stamped into the porcelain.
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