Home Improvement Show 06-10-23

.

Episode Transcript

(00:18):
Morning until you and welcome in.It's time for the home and prove and
show the Midlands on one oh threepoint five FM and five sixty am w
VOC. Welcome into the weekend.It's great to have you here. I'm
Gary David and coming up, wegot a lot of folks talk to in
this our Paul Prince Adoradoor Floors we'llbe joining us in a few minutes.
We'll talk about how their installation processis different from a lot of other flooring

(00:39):
companies. His company is a lotdifferent from a lot of other foreign companies.
And we'll discuss that. Courtney andRenee Avin from Diamond Concrete Solutions will
be by sprucing up the concrete aroundthe home of the business this summer.
The folks talk to and speaking ofsummer summer from Beaver Roofing and Gutters will
be joining us as well. Butyeah, summertime, Well the calendar doesn't
say it's here yet, but we'vepassed Memorial Day weekend. Uh, it's

(01:03):
off and on, feeling like summertimeand trade Power for Mosquito Joe is here
to tell us how the mosquitoes arefeeling about all this drag and morning buddy,
good morning. How are you.I'm doing well, man, I'm
doing well. This is we're notWe're not quite you know the peak I
get what is the peak of mosquitoseason? I guess we gets really hot
and really human whatever that is.Uh, yeah, we are our peak
mosquito season generally here and Columbia isgoing to be. It's all dictated by

(01:29):
the weather. But uh, youknow, usually it's late April, early
May and it thrives, you know, really through September before it we'll start
to wean off. But you know, we'll see mosquitoes here as early as
February and you know as late asyou know, first week of December,
and so it's it's almost year round, but not quite. What's the real

(01:51):
driver here? Trays that the heatis that the humidity is that both is
one more of a factor than theother. Or it's definitely both the heat
and the humidity that caused us tohave such a bad mosquito problem here.
Mosquitoes love moisture, and so wehave lots of afternoon thunderstorms in the summertime,
which keeps everything wet, keeps allof our you know, man made

(02:12):
objects full of water and that thatstanding water around our yard is what they
breed in and how they multiply.But interesting enough, we've talked over the
years about this. A lot offolks think that, well, mosquitoes only
exist in hot, humid climates,but we you've talked about the mosquito problems
they have, like in places likeAlaska before. Yeah, Alaska is one

(02:37):
of the worst places in the world. And part of that is because it's
a it's a much shorter season,but part of that is because they have
so much snow and ice, andyou know, it takes a long long
time for that stuff to dry out. You know, they're they're constantly melting
snow and as that snow melts,it leaves everything just sopping wet, which

(02:57):
really creates an ideal environment for mosquitoesto thrive. I mean, anything over
fifty degrees mosquitoes are gonna thrive.I mean, they absolutely love the They
really hot, you know, eightyand ninety degree days with high humidity.
You know, you have it's veryhot, but it's also very moist and
damp, you know, um uparound foliage and fences and you know,

(03:22):
and that sort of thing, andthat's what they like. They like they
live in the foliage, right,I think you told us they do there.
They hide from the sun in thefoliage. Um, any sort of
thing that would cast some shade fromthe sun. They enjoy that. And
they also it's really the only thingthat mosquitoes eat. They eat the nectar
off of green foliage. And sothey're they're loafing, hiding from the sun

(03:46):
and in feeding during the daytime anda lot of species of mosquitoes will only
come out and bite at night.We have a species here that is the
eighties species, which is also adaytime bitter. But but they also,
you know, really do enjoy theshade. So if they're not looking for
a blood meal, they're usually loafingin the foliage and they look for a

(04:08):
blood meal because that's why they needto have babies. Right, That is
correct. Only female mosquitos bite,and the reason they're biting is because they
need the protein from blood in orderto lay their eggs, and you know,
they anything that's blood bearing is agood blood meal for them. Birds
are actually one of the number oneprey of mosquitoes. They tend to be

(04:31):
in foliage and so forth, andso they get bit as much or more
than anything else. Okay, we'vewe want to talk about the process you
use and how you can make theoutside fun again as y'all say, but
again just a little background here becausewe hear of I mean really just horror

(04:55):
stories out of some parts of theworld when it comes to mosquito is Africa,
for example, but maybe one ofthe worst I guess, um,
yeah, third world countries. Haveyou know, undeveloped countries have not uh
you know, had the luxury thatwe have here in the United States of
having you know, a hundred yearsof municipalities, uh you know, treating

(05:15):
to lower the mosquito population, andum, you know that that can be
you know, very very problematic.I mean mosquitoes carry lots and lots of
diseases from malaria to you know,um den gay fever, chicagonia, west
Nile virus, Zeka virus. Imean, these are all deadly diseases that

(05:39):
can make you very very sick andand and kill you. They're around the
world. Mosquito is the by farthe most dangerous animal that the highest number
of deaths, um. I mean, A very very distant second is humans
killing other humans. But mosquitoes areare very very dangerous and if if there's
not some program am in place tocontrol the population, then you they're they're

(06:04):
far more than just a nuisance.Here in the United States, they're really
a nuisance. We don't have widespreaddisease. It's always on the radar,
but you know, municipalities do apretty good job of keeping mosquito population in
check where we don't have a lotof those outbreaks of you know, you

(06:24):
know, triple E and and allthese sorts of things. So I mean,
it's not impossible we do get yeah, not not in not in the
widespread effect that that they have inother parts of the world, particularly underdeveloped
countries. I was going to say, because as you were going on that
list, I know every great nowthat we hear about triple E, we

(06:46):
hear about that. Seemingly, ifwe hear about it out here, it's
always in the Upstate, it seemsfor some reason. I'm not sure why
that is, but yeah, that'sa that is a super dangerous one,
a very very high death rate.Fortunately it's extremely rare. But um,
you know that goes that is anequine triple E equine encephalitis. Um,

(07:06):
you know, just is is definitelysomething you do not want. And that
is you know, that's it involvesthe passage from birds to horses, uh
and back to humans and uh it'sit's absolutely deadly. But no one that
we always typically think of, andagain an undeveloped underdeveloped countries is malaria.

(07:29):
Um, but we don't here dowe have an issue with that here in
the States ever? I mean nota big issue obviously widespreat issue. But
are there cases of malaria here inthis area? I mean, yeah,
well I don't know about this area. I mean we the mosquitoes that we
have don't really carry malaria. Wedo get them late in the in the
season that that comes from a qxuh species mosquito. We have mostly eighties

(07:51):
mosquitos. You know, a qlexmosquito is a nighttime bi only it really
don't come out during the day atall. Um, they're more of a
brown mosquito. Usually they're they're alittle better flyers, and so they hang
out usually more up in tree canopies. Um. You know, where they're
feasting on birds and and spreading malaria. And you know that that that species

(08:16):
is more prevalent in other parts ofthe country and more far more prevalent in
other countries, and so it's uh, you know, it's it's it's that's
that's not one that we usually it'sWest Nile virus speak of virus and the
and the types of viruses that thespecies that we have would carry. Now

(08:39):
you mentioned again one of the reasonswhy it's different here than in other countries
is because of the municipalities and thework that they have done. But every
now and then they'll go hear inthe news though they'll be coming through spring
from mosquitoes talk about how what themunicipalities are doing is different from what mosquito
Joe is doing. Yeah. So, you know, widespread mosquito control,

(09:01):
like what we do is very expensiveand really is it's only practical to be
done by a government type organization whenit is you know, the cities,
towns and counties and you know allhave a vector control and are responsible,
you know, working through the youknow, the uh the health department,
you know, keeping an eye onyou know, who if anyone's walking into

(09:24):
the hospital and gets detected with theyou know, with a mosquito born illness,
that really sets them on alert.You know that that that is present
they're they're always checking dead birds.You know. That's why your mom used
to tell you, don't touch thatdead bird. Dead bird means disease,
and that is that is because deadbirds is usually a a a sign of

(09:46):
a mosquito born illness. And soyou know it's uh, they keep a
watch on that and they keep themosquito population in check and uh a little
different than what we're doing. Imean, you know, we're really trying
to make outside fun again, andthat is really taking you from you know,
reducing the mosquito population, which iswhat the municipalities do so that we

(10:09):
don't have a health concern doesn't meanthat you can go out in your backyard
and just you know, throw agraduation party or something and not get eaten
up by mosquitoes if you're not sprayeddown with off or something. You know.
So you know, our philosophy is, hey, let's spray the yard
instead of spraying yourself and uh,and we'll take that population to zero so

(10:31):
you guys can go out and enjoyyour party without you know, having to
spray that stinky spray all over youand it keeps complaining and everything else.
And again to take it a stepfurther. I guess with the municipalities,
they come and spray, okay,but they're not doing anything to get to
get to get to the next generationof mosquitoes, which are always right there
and can hatch and grow up andbite you in a hurry. Right,

(10:52):
that's correct, that's correct. Sowhen they will, they do will do
widespread lava siding, you know,uh, usually by aircraft over swampy areas
that where the mosquito population gets soout of hand that any any human population
that's nearby would be affected. Andyou know, so some of the lower
parts of Columbia, you know,down past the stadium, we've got some

(11:16):
some kind of swampy lands down there, and you know that's normally the first
area after lots and lots of rainfallthat will become, you know, where
where the mosquito population gets high.I mean, I was talking to a
one of the you know folks thatworks for the county and they said one
of their tests is they will sendsomebody out to an area like that after

(11:37):
they get a bunch of complaints,and they'll one of the tests they do
is they stand beside the truck andthey count the number of mosquitoes that land
on their arms number of bites.H well, yeah, I see just
the number that land on them andit can be as high as sixty in
a minute. Oh wow, yeah, I don't want that job naked in

(11:58):
a pray like right, that's alot. Yeah, that's when you when
you get mosquito populations that high,that that becomes a very big concern for
public health sure enough. And uh, you know, no one will go
outside in their backyard if they hadthat kind of mosquito issue. No,
So thirty nine bucks still if younever the folks have never tried you before,

(12:20):
thirty nine bucks gets that first treatment, correct, yeah, first first
time. We just want to earnyour business the right way. Give you
a chance to try it. There'sno contract, no long term commitment.
Uh. If you'll like it,you know obviously will come back. It's
a reoccurring service, a lot likea like a lot like a lawn service
that comes and cut your graph automatically. We just come back automatically every three

(12:41):
weeks and treat the property and justkeep your mosquito free for you know,
for the remainder of the year.But you know, people can start and
stop whenever they want. There's nolong term contract with Mosquito Joe. We,
like I said, we want toearn your business the right way every
time. All right, eight fivefive Ask a Joe A five five ask
a Joe or Mosquito Joe com Trey. Thank you buddy, have yourself a

(13:01):
good one. Thank you so much, appreciate it. Pulliam Restoration means business.
Worried about the well being of yourproperty partner. With Pulliam Restoration,
Columbia's largest and most well known mitigationcompany flood fire Mold, we have it
covered. If you're a property manageror owner, called Pulliam Restoration for all
your mitigation needs. At Pulliam Restoration, we have the guaranteed fastest response time

(13:22):
and pride ourselves on getting to youin minutes, not hours. An emergency
to you is an emergency to us. It's your choice. Choose Pullium Restoration
at Pulliam two four seven dot comor give us a call at eight oh
three. Pollium Lifetime Cabinets and Countertopsis your locally owned source for countertops.
Great selection, great prices, andthey pride themselves on superior installation and customer

(13:46):
service. The owner, Marcus willeven personally come out to do all your
measurements. See the selection online atLifetime Cabinets SC dot com or stop by
one of Lifetime Cabinets and Countertops twoconveniently located children on Fernandina Road in Columbia
or Chapin Road in Chapin and checkout the hundreds of slabs in stock,
granite, marble, quartz, quartzite. They've got it all. And if

(14:11):
you can't find exactly what you werelooking for when you're there, and that's
rare, they will find it.And it's not just kitchens and bats.
Lifetime Cabinets Encountertops does outdoor patios,vanityes, bars, man caves, you
name it. Lifetime Cabinets Encountertops FernandinaRoad in Columbia, Chapin Road in Chapin
and online at Lifetime Cabinets SC dotcom. Welcome back to the Home Improvement

(14:46):
Show up the Midlands, as wewelcome in Paul Prince, the owner of
Door to Door Floors, Paul,good to see you, Buddy, Hey,
good to see you Gary. Thankyou. It's great to be back
with you and your loyal listeners hereat the Home Improved Show of the Midlands.
A couple of weeks ago we discussedhow to plan and budget for your
next carpet and flooring project, andtoday I'm going to talk about the differences

(15:11):
and advantages of a door to doorfloors installations. Something we have learned over
the course of the last couple ofmonths is that you do you do business
quite a bit differently than than alot of folks do. You put a
lot of time, energy, thoughtand effort into this, and it does.
It makes door to door floors different. Absolutely. So yeah, the

(15:33):
installation process, let's go through this. So you've you've you've made a selection.
We've talked about how you guys willbring the show room right to your
front hence the name door to doorfloors. H You've you've made that selection.
Now what happens next the installation process. We know you've got folks who

(15:54):
oversee all these projects. We've talkedabout that. So yeah, let's get
into the day of your Your newfloor is here, getting ready to be
installed. What should folks expect?Yeah, so Gary, everything we do
is about quality, and people wantto know They're not everybody's a flooring nerd
like I am, but they wantto know how do they how we all

(16:15):
have floors? Yes, and youknow, am I getting a quality installation?
You know, the most beautiful carpetand flooring in the world is ugly
if not properly installed. Anyone knowsa terrible installation when they see mismatched or
crooked pattern or a highly visible carpetseem or raised tile corners, poorly staggered

(16:40):
hard hardwood boards. But what aboutthe things that you don't know to look
for or do, The things youjust can't see that impact the long term
performance and enjoyment of your new floors. Those are the things that door to
door Floors cares about. Our installationsinclude the use of the right installation tools,

(17:00):
techniques, the right finished moldings,and the right installations supplies. You
know. So this is something somethingthat so often we just will allow any
contractor to do, and you know, oftentimes they'll do a good job.
But you know, again, youdon't go to your general practitioner when you
need brain surgery, exactly, andright now, that well intentioned individuals will

(17:29):
will come out and install flooring,but they're also doing your drywall and whatever
else, and they don't mean todo something wrong, but there are things
they're not going to know that youguys do absolutely. I'll tell you here's
here's what you should look for inan installation. If it's carpet. If
your carpet installer is installing your carpetwith a knee kicker, that carpet's gonna
wrinkle. Really. Oh yeah,that is. That is a positioning tool.

(17:53):
It is not an installation. I'venever seen it done without somebody doing
that. Yeah. So what youshould see in your home when you're getting
new carpet is you said your installersshould pull out a power stretcher, which
has got long metal poles that ratchetout and they use a lever to get
a proper stretch out of your carpet. And that stretches completely wall to wall

(18:17):
and is powerful enough to overcome theweight of the installer on top of the
carpet while he's while he's trying toinstall it. Plus it'll making installer's career
last longer by not kicking with hisknees. And then another thing is if
you're getting hard surface flooring like atile or a hardwood or vinyl product,

(18:37):
you'll see some installers just sort ofcope the flooring around your door jams,
but iron installers use a jam saw. We undercut your door jams so that
it creates an appearance that you're flooring. Your house was built on top of
your flooring. You don't have agap that is unsightly around your door jams,

(19:00):
and and you don't have a gapthat's going to collect dirt. So
it's just a cleaner installation all around. And you know, it makes a
difference. When we talk to Caseyand Marcus or at Lifetime on the show
they're on the weeks you're not on, they talk about that their fabrication process.
They're with countertops. I mean,it's an art, and it sounds

(19:21):
like the same thing. I mean, if properly installing the floor is an
art, it's funny you say that. UM. I consider door to door
floors installations to be great works ofart, and and great works of art
need to be placed in a niceframe. And so another little item that
we give serious attention to detail onis the trim moldings that go around your

(19:45):
floor. U we UM are verycareful to make sure that the transition strips
that go from one type of floorto another are going to be proper from
a safety and comfort standpoint. Butwe also Um, make sure that your
quarter around molding looks good, notonly with the new flooring that you purchase,

(20:07):
but looks good with your existing baseboard. UM. If you ever,
we do not do redneck work that. An example would be if you have
white quarter around in front of yourstained cabinets. I would be embarrassed to
have someone tell they're friends that wedid that. That is just not That

(20:30):
is not good workmanship. Iron installersare absolutely craftsmen. Now you mentioned Paul,
Um. It all may look greaton the surface, but just the
things you can't see, yep,it can lead to problems. What sort
of things here? Yeah? SoUM, you know that's one of the
reasons I spent so much time ina previous episode with you talking about door

(20:52):
to door floors values. If businessstarts with trust and UM, that's actually
the Better Business Bureau's slogan. Businessstarts with trust and by the way,
we have an A plus rating withthe BBBY. But um, Yet,
some flooring companies require their installers toprovide all of their own installation supplies.

(21:14):
And when that When that happens,UM, the installer is going to be
looking for the cheapest materials he canfind to install your flooring, and those
inferior materials can jeopardize your warranty andyour enjoyment of your floor for years to
come. Uh. Door to doorfloors does allow our installers to use the

(21:37):
non critical items that they prefer towork with, like, um, what
kind of seam tape goes well withyour seam iron for carpet seams, or
or what kind of nails you wantto use. I don't really care about
that, but um, but we'reuh, we always include the critical warranty
specific um supplies like a premium adhesivethat meant to go with this floor that

(22:02):
you'll see that on You'll see thaton the invoice. We want to make
sure that we aren't exposing our customersand the process itself that day of when
they when the installers show up atyour home, that mean okay again,
you're to take it over your housefor a period of time. I mean,
and it can be an inconvenience.I mean, how do you go

(22:22):
about trying to make it is convenientfor the homeowner spot or business owner for
that matter, as possible. Yeah, so iron installers understand that they're guests
in your home and and they're thereto do a to perform a difficult project.
It's construction, it's remodeling. Um. They show up, uh first
of all, and we we presentour installers with the work order UM.

(22:45):
And then they'll walk through the projectand determine exactly where they want to start.
And they are set up equipped readyto move your furniture and put it
back. They're set up in aquick up to remove and haul away your
old flooring. And even though theyshow up with a work order, they're

(23:07):
not just blindly following that. Ifthey if they come across once they remove
the flooring, they see some damageto your subfloor that was hidden that the
project manager was unable to see whenhe was there measuring. UM, they're
gonna stop. They're gonna reach outto the project manager. They're gonna put

(23:29):
their heads together with you and hand figure out the best way to get
you enjoying your new floor as fastas possible. But iron installers have no
incentive to slow down. They needto get done so they can get paid.
But they care enough and they haveto warranty their work to me so
I'm able to then warrant it toour customers. So you know they're not

(23:52):
going to go in there and coverup something that's going to give you trouble
down the road. Anytime you invitesomebody in your home like this, I
mean you don't know. I usea homeowner again, business own. You
don't know anything about these individuals,right right? I mean y yeah,
who's in your home? Uh,door to door floors, background checks,
every installer, every helper, everyemployee. UM. We do work for

(24:17):
some UH retirement communities that have federalrequirements on them for elder care. UM.
We have nothing but top notch peopleand we enjoy UM working with the
best. UM. All of ourguys carry general liability and workers compensation insurance,
and we carry it in the eventthat someone's lapses, everybody's protected.

(24:44):
That is not normal. And it'sas far as you don't want someone getting
hurt in your home. UH that'suninsured. You don't want someone damage it
does and yeah, you're at thatpoint you're their boss, UM, and
then no one wants someone in theirhome that's a fallon. We don't allow
felonies for any of our absolutely,and if we can't find something, I've

(25:10):
got a private investigator that I hiredthem to follow up on it. We
are we are serious about not puttingour people, our customers at risk.
No one wants someone that's been convictedof a violent sexual or um honesty crime
in their home. Got about aminute and a half left here. Yeah,
do I've heard rumors now that youhave an installer who actually put flooring

(25:36):
into Tina Turner's home who just recentlypassed away. Of course? Really yep?
Yes, Eric Swanson seventy eight yearsold, he's been installing. Our
guys are a family. It's they'renot just a commodity. There. Their
treasures to our business and they've allgot awesome stories. But Eric's been installing
for sixty years, still installing,and he and his dad installed car that

(26:00):
an ICN Tina Turner's house into sixthHe's out like wow. And we've got
other stories like that with our guyshave been working with us, UM,
working with me since before I startedthis business. They were people that um
when I was a manufacturer's rep,cared enough to learn about how to install
products correctly. So yeah, there'sa story to tell. Yeah, you

(26:22):
said new flooring. The guy that'sstought it, he put in Tina Turner's
Flohim, he's been doing it awhile. Yeah, that's very cool.
Yeah, very cool. All right, Uh well we're about out of time
here. I know that. Well. Number one, your process is different
from anybody else's that I've ever heardof in the way you go about doing
business. And we spent the lastcouple of months really just laying the foundation

(26:44):
for folks to understand what it isyou're about and writing how your business is
structured and again why it is different. Um so I know probably you have
a questions about before we're gonna getin a lot of those, yeh,
coling. I think next time we'regonna talk about allergy yep, allergies and
floor allergies and flooring. That's right. Door to Door Floors, Paul always,
Good to see you buddy, andhow to folks reach all Yes,

(27:06):
if you want to call us foran in home appointment, call eight four
four four one floor or go todoor to Door Floors dot com. You
can even use our free project estimatorif you want an idea ballpark of what
it's going to cost before you callus. There you go, all right,
Paul, Good to see you buddy. Thank you. I'm James Carwell,

(27:27):
local owner and operator Freedom Plumbing righthere in the Midlands. After working
as a plumber for nearly a decade, I decided to open my own business,
and Freedom Plumbing was born. Becauseof my love for this country and
the great respect I have for themen and women of our armed forces and
our first responders. I named mycompany Freedom Plumbing. What sets us apart

(27:47):
from other companies is our customer service. We have a five star rating on
Google, a five star rating onFacebook, an A plus rating on Angie's
List, and an A plus ratingwith a Better Business Bureau. I'm James
carr Well, local owner of FreedomPlumbing, and we look forward to servicing
you for all of your plumbing needs. Get fifty percent off your next service

(28:07):
call when you mentioned you heard uson w VOC. Learn more at Freedom
Dashplumbing dot com. That's Freedom dashPlumbing dot com. Hi, this is
Gary David. You've heard me talkfor years about Anthony John Construction and the
wonderful jobs they do for folks allacross the Midlands. When it comes to
roofing and guttering, well, it'sthe same people doing the job, but
the name has changed. That's rightnow, it's Beaver Roofing and Beaver Gutters.

(28:32):
Leave it to Beaver for all yourroofing and gutter needs. The same
great service and the same great folksbehind Anthony John Construction, just with a
new name. Eight oh three ninenine one roof and Beaver Roofing dot Com
Meet gutter roofing work. Leave itto Beaver. Beaver Roofing and Beaver Gutters

(28:55):
Solutions for your concrete Courtney and ReneeAvian Diamond Solutions. More into you both.
Thank you for having us. Niceto see you again as always.
Uh increase. This is for somepeople. Maybe you're hearing this for the
first time. Wait minute, Youmean I can improve my home and improve
the value of my home with somethingto do with concrete. What's this all

(29:18):
about here? Yes, you can. So there's a research came out in
twenty twenty and it pretty much saysthat you can improve your value of your
house. Let's say a typical twocar garage is thirteen to fifteen percent of
your home over square foot So,and what eighty percent of those bias in

(29:41):
this research research did was they wouldrather buy a house where the grass was
already fixed, where the floor wasalready in. So this pretty much helps
you to sell your house faster.But also, of course a gross becomes
more and more than so. Andthat's the same with the outside flooring.

(30:03):
But for most garages, if you'reif you're looking to buy a home and
you're walking through and you know,okay, there's a garage. All right,
there's a garage. But every nowthen you're running across one, you
know, wow, that's a garage. The man cave, the home gym,
the outdoor entertaining space that it justflows into the patio or pool deck

(30:26):
or whatever you have, right right, Um, yeah, we we find
this time of year we do alot of pool work and a lot of
outdoor patio work. Um, it'sreally nice to start thinking about you know,
football season in the fall as wellwith your garage space for it.
Oh yeah, yeah, I thinkin terms of you know, all the
different factors that go into those spacesthat you use regularly. You know,

(30:47):
it's easy to maintain when you havea protective coating or a decorative overlay.
It keeps your floors easier to keepclean from indoor all the way to the
outdoor space. And I mean,boy, don't we know it with the
leaves and the blooms, this timeof year, the pollen, all that
stuff getting tracked in and out.Um, if you've got a space outside
or garage area, that's the flowindoor to outdoor in your home, keeping

(31:11):
that space easy to maintain and keepclean, and then making it look beautiful,
right so, um, you know, concretes's ugly, it's boring.
It gets uglier the older it gets. It's porous, and so it traps
dirt and it grows mildew and moldand just starts to get gross. If
you've got it exposed to water,if your waterfront, or if you have
a bond or anything like that.So all those different factors with concrete surfaces,

(31:37):
there's there's so many reasons to dosomething like what we do to it,
whether it's a functional improvement or acosmetic upgrade. You know, you're
it's not just a luxury. Forsome people, it's a luxury, right,
Um, But it's not just aluxury. It really does improve the
function and value of your home.To put some time and effort and money
into those concrete surfaces. Absolutely.I think a list of seven things today

(32:01):
we better get cracking on those here. I think it always starts with unlimited
design potential. I think that's themost important part. That each garage will
be different, each floor will bedifferent, each outside floor will be different.
So you have so many color options, so it each one is just

(32:22):
different. So I mean, it'snothing, nothing that you can't do,
right, I mean, if youcan dream it, you can do absolutely,
whether it's non slip or um.You know, you want to a
cool deck in kind of a surfacefor your pool, or if you want
it to actually look like another materialthat's a feature of your home, whether
it's stone or brick or hardwood,all of those types of decorative overlays can

(32:44):
be installed on your concrete surfaces toreally improve the look and function. Okay,
so uniqueness, Yeah, we'll start. We're there, okay, and
then you've got um. You know, it's one of one of the best
parts. Is compared to ripping outand repooring or installing a a actual stone

(33:06):
or actual hardwood m it's pretty costeffective to just do an overlay on what
you already have, right, Sowe can typically save anywhere from about thirty
five to seventy five percent of eithera ripout and a report or some sort
of real material that you might haveto a source or fly in or ship
down or what have you. We'reable to make it look like the real

(33:28):
thing and function even better than thereal thing sometimes because it is concrete.
Yes, I mean it's it's stillconcrete, but it's the way you go
about doing this in the preparation,you know, cleaning it, sealing it.
That's the big problem with most concreterights. It's just not it's a
porous it's a porous thing. Yeah, yeah, very very too, very

(33:50):
too okay, good, all right, I think very good is very often
people really don't know that it's vesatile. So you can do these overlaid.
It's not just vertical. You cando them hot soun until so you can
build them up on walls. Sowe never really talk about it, but
it's definitely possible. So you canbuild it up so you can overlay on

(34:12):
your wall, ten kitchen countertops,all sorts of different surfaces. A lot
of these cement overlays don't have tonecessarily only go down on top of concrete.
They can go down on other materials. Oh really, Yeah, technology
is amazing, right, New stuff'scoming out every day. Oh, I'm
sure, and y'all have been atthis for a while. I'm gonna guess

(34:36):
you you've probably seen a lot ofchanges in this in this industry since you
first, Yeah, just in threeor four years. I mean, epoxy
has been around for forever, andit was sort of popular back in the
sixties and seventies, but um itsort of hit a trend again in twenty
fifteen, twenty sixteen, and sincethen we've seen really amazing new new opportunities
out there. Are different types ofproducts and different types of solutions at these

(35:00):
ducts offer. I think, let'sI've lost track. I think we've gotten
three, three or four there,I think the next what was it?
Next? Install? So it's reallyfast, right doing improvements to your home.
Everybody knows renovations are like the neverending saga. Feels like as soon
as you get one thing started,then you find another issue, and then
the renovation is gone from several weeksinto months and who knows how long.

(35:22):
So the great thing about a lotof these is they're very fast to install,
in a matter of days, usuallydepending on the square footage, at
the most a week, and thatkind of depends on weather as well,
but anywhere from a few days toa week, you can really have a
brand new improvement to your home.It's horrific great and again it's important mentioned

(35:43):
again it's not like you're just comingin and laying this over for the lack
of a better term, some crappycontrete, right right, I mean you're
prepping it, you're sealing it,you're taking care of all that, which
in and of itself is a massiveimprovement for the structure. Absolutely, the
concrete to sell. But but thenyou make it beautiful, that's right.

(36:05):
And then not only beautiful, butthe durability, so that there's two that
kind of go hand in hand.It's durable and it improves the ease of
maintenance for the property. Right.So, um, a lot of these
overlays are really resistant to pets,scratching, you know, toenails, those
sorts of things. Um, theydo improve you know, how strong your

(36:27):
floors are. And then of coursethey're really easy to hose down, sweep
off, get the blow or outblow off. That sealer that goes down
on top definitely keeps um you know, the outside elements from sticking to it
and causing you know, things likemolden, mildew or or you know breakthrough
of grass growing through the cracks andthings like that. But then it's just

(36:47):
also a lot easier for you tospend less time maintaining those spaces, keeping
them clean. They look better andthey stay clean a lot longer. Okay,
beautiful, durable, functional, yep, absolutely all right, And we
got maybe two left here. Well, I think you're limited designs, platerential,
fesatile, quick questoration, um costeffect of I think, yeah,

(37:13):
yeah, your ability is verily reallybig, easy to maintain, and then
pretty much for us fast to install. So yeah, a lot of value
and really the value of the home. Finishing that at last what ten to
twenty percent of the home that youknow, everybody wants to have a nice
either hardwood or LVP or LVT,you know, beautiful indoor floors, but

(37:35):
finishing that last percentage of the homeon the outside all the way through is
really important. That really just sortof increases that last little bit of value
you can get um and it makesit easier for buyers and sellers to uh,
you know, keep things attractive.And again we kind of talked a
lot about garages today, but Imean consider maybe you've got a concrete pad,
yeah, back, uh, imaginetaking that and let's say you've got

(37:59):
the the lv pea flooring inside.Imagine walking outside onto that deck, onto
that concrete pad and having the sameexactly looking like the same, having a
match. Yeah. It kind offloats from the outside, from the inside
to the outside. Yeah, yeah, sure, that's a beautiful thing right
there. Yeah, right, sonow I know you get you guys can
do I mean again, it's unlimited, whether it is that pad out back

(38:22):
or the garage or a driveway ora pool deck or you But do you
also work a lot with big business. Oh yeah, yeah, absolutely,
yeah, we do logic, commercialjobs and churches, churches. There's uh,
you know, recreational spaces that arecommunity spaces, pool you know,
hways, um, multi family living, a lot of retail they want to

(38:46):
you know, they've got that sortof uh maybe industrial sheik look or it's
a new space, who knows,but those those A lot of those retail
spaces or showroom or restaurant spaces alreadyhave concrete floors, and then there are
certain requirements or maybe you just wantfor your customers to be able to have
a better experience come in and havea more beautiful floor to enjoy when they

(39:07):
come into your place of work.So yeah, lots of options there.
We've done museums, airplane hangars,all sorts of things like that. Soul
Rescue Animal rescue is a big one. Absolutely, that was fantastic. Yeah,
they always are going to have aconcrete surface and then um, you
know you've got things to think aboutin terms of non slip and cleanliness for

(39:30):
the animals. If they, let'ssay they use the bathroom in there,
it's got to be able to bewithstand the cleaning up of all of that.
And so just having something that's easierto maintain it's really important. We've
actually done that a couple of timesnow and it's been really fun projects to
work on. All right. Sobottom line here is you can add value
to your home. Look at lookdown, Yeah right here, think about

(39:52):
that all right? Terrific. Alwaysgreat to see the both of your corney
and Renee aven't. It's Diamond ConcreteSolutions and how to folks reach you?
Oh you can call us at eightO three seven five nine, eight to
eighty nine or Diamond Concrete Solutions dotcom. Homeowners, businesses and industrial areas
depend on the quality expertise of DiamondConcrete Solutions. As a local, family

(40:13):
owned company, Diamond Concrete Solutions providescosmetic and functional improvements and solutions to existing
concrete surfaces. Whether it's interior orexterior, you'll get top notch workmanship or
patios, porches, garages, driveways, sidewalks, full decks, kitchen countertops
and more. Diamond Concrete Solutions isSouth Carolina's premier company for decorative concrete coatings

(40:35):
and overlays, epoxy floors and countertops, metallic flooring, leveling, repairs,
polishing, staining, ceiling washing,seal, microtopping, and more. Go
with the best mention this ad andtake advantage of their two hundred dollars off
promo minimums. Apply. Visit DiamondConcrete Solutions dot com. That's Diamond Concrete
Solutions dot com or call eight Othree seven five nine eight two eight nine.

(41:00):
Give your property a new lease onlife with Diamond Concrete Solutions. We're
back on the Whole Improvement Show ofthe Midlands. Thank you for joining us
this morning. As always, weappreciate you listening to us here on one

(41:21):
of three point five FM and fivesixty AM w VOC. Good morning the
summer from Beaver Roofing and gutters.How are you? Good morning, Good
morning. We are doing great.I hope you are. You know,
I could complain, but I won't. Nobody listen anyway, nobody would care,
because why we all have our owncomplaints. Right, yeah, oh

(41:43):
good the sakes. I hope youand AJ and folks are doing well.
Over there, Beaver roofy and gutters, we are doing great. We're busy
as we can leave. Busy beavers. That's that's a good problem with busy
beavers. I see what you didthere. Yeah, here you go.
I want to talk a bit aboutroof of a day. We focused a
lot here the last couple of weeks. I think on talking about gutters and
such, but I want to wewant to talk all about all the different

(42:06):
roofing services you do. But youknow what I talk about you during the
week on Columbia's Morning News, wealways say that Beaver roofing and gutters,
they can take care of all ofyour roofing needs, all of them.
Yep, that's that's exactly right.Yeah. Apparently there are some roofing companies
who their definition of all is yeah, you need a roof replaced, sure,

(42:30):
which you guys will do if it'swarranted thousand percent. We love replacing
roofs. But you know it's likeyou said, it's not always warranted.
It's it's not always up. Let'slet's just replace it. Sometimes if you
replace it, you're still going tohave the same problem, you know.
You know that's what that's what weare. You know, we like to

(42:52):
do. We like to come out, we like to investigate, and you
know, we like to be youradvocate. We're not out here, like
you said, just oh, let'sjust replace that. That's not always what
needs to happen. And we wantto look out for the homeowner's best interests
and for their pocket you know,we're not out there just to get their
money right now. Okay, Sohere's the question summer, when your folks

(43:15):
head out there, so listen.Sometimes you know this is just a small
something. Another this happened. Youknow, something's leaking around a roof boot
or maybe maybe you as a homeowner, don't realize what's going on. We
don't typically, but it doesn't seemlike it's a major problem. And you
call a roofing company. So wheny'all show up, what is there a

(43:37):
determination? And I know a lotof this is driven by insurance companies a
determination about what can be just repairedand what's going to warn a whole roof
replacement. Yes, so you knowwhen we get a phone call, hey,
I have a leak in my kitchenor in my bathroom or you know,

(44:00):
so those are some identifiers to us. Okay, in your kitchen,
in your bathroom, there are penetrationsthrough your roof that vent out. So
those are your bathroom fans and yourum, you know, your range fans
and things like that, and thathappens very very often. Um. So
you know, those are just thingswe're like, Okay, it's probably one
of those so o um our,you know, technician, he's gonna come

(44:22):
out, take a look. He'sgonna get photos and he's gonna come down.
He's gonna show you, hey,this is why it's leaking into the
bathroom. Um. You know,maybe the ceiling around the pipe boot or
you know that's what they're called whenthey come through the roof around the pipe
boots has you know, expanded cootractexpand contract. With this wild, crazy

(44:44):
weather that we have in South Carolina, so it's just as easy as hey,
let me go ahead, I'm gonnareseal all of your pipe boots.
I'm gonna make sure that you're umthat the ridgement on your home is fastened.
So we're just gonna go and dolike a I'll make sure everything is
working, tune it up. Atthat point, you know, we've looked

(45:05):
at your shingles. We don't seeany hell damage, we don't see any
wind damage, we don't see anyhuge granual loss. Overall, your roof
isn't great. Help. Let's justgo ahead and steal up these little things
and you'll be good as new.Now, sometimes there's an issue where maybe
we've had a storm, a treelimb falls on your roof. Next thing,

(45:27):
you know, you got water inyour house. You go out as
a homeowner and you look at yourroof and you say, oh my goodness,
it's poked a hole in my roof. That doesn't that doesn't require a
replacement. Not necessarily doesn't mean itdoes not you know, and it does
not require a full replacement. Anda lot of times, you know,
oh, you just say, ohyeah, we'll just fallen insurance claim.

(45:49):
Well, you don't know what thehomeowner's deductible is there, you know,
deductibles range from five hundred to fivethousand dollars and that replacing that area,
you know, we would where therethe hole is. It wouldn't necessarily cost
the deductible. So it's not likeI said, we're not going to say,
oh, yeah, we need toreplace the whole thing and this it's

(46:09):
not worth all of that. No, because a lot of times the insurance
company will say, oh, it'slocated right here, there's no other damage
on the roof. We're not gonna. We're not going to cover the whole
house. You know, we don'tneed any full replacement, so we'll come
in, we'll make the repairs andjust do what needs to be done to
get the roof back in good condition. Come up. And when we do

(46:35):
that, you know, we takeinto effect of your existing shingles. We
match as close as possible to thoseto those shingles to make it look aesthetically
nice, pleasing. We're not gonnaif you have a brown roof, we're
not going to throw black chingles onany call it a day. No,
you know, we're going to makesure that it looks nice, it works
like it's supposed to, and we'reall happy. When it comes to the

(47:01):
insurance part of this all right,So let's move to to this part of
it. Let's say you're needing todo a roof replacement. When that happens,
so somebody's got a leak, theygive you guys a call. Your
technicians come out, they take alook, and they say, you know,

(47:21):
maybe maybe you are do a newroof here. Ye. Now,
the insurance company gets involved, andone of the things you guys pride yourselves
in is to be the homeowner's advocatein dealing with the insurance company. Explain,
explain that process. I mean,what are you doing to be the
homeowner's advocate here in all this?So you know, the insurance companies,

(47:45):
they're in it for them. Theywant to pay as little out of pocket
as they possibly can. That's justthe business. I'm not talking bad about
insurance companies, but where they maketheir money. That's just the fact of
the matter. That's how it is. So, um, you know,
there are a lot of different things. So sometimes you know, the homeowner

(48:05):
will call the insurance company, they'llsend somebody out and they'll say, um,
well we don't really see enough damage. Well that's why we like to
be there when that adjuster comes out. We can point out all of the
things that we've seen during our initialvisit, whether it be folded back shingles
from wind and or if it's theyou know, the little dimples in the

(48:29):
in the shingles from hail. Sowhen we get up there, there are
a lot of different things that ourtechnicians are looking for. They're seeing and
it's not just like, oh,here's one folded shingle on the back,
we need a new roof, no, because that's that's just not how it
happens. So there's a certain areaof the roof that has to have so

(48:49):
many uh damaged or you know,bad areas on it for them to say,
Okay, you know what, thisthis is bad. We need to
get this this homeowner a new roofsSo that's what we're doing when we go
up there. We're making sure thatthere is enough damage because we don't want
them to call and go through allof the hassle because who wants to add
more headache to their day. Ain'tnobody got time for it, Okay,

(49:14):
So that's what we're there. That'sthat's our job. We want to make
sure that this is going to beworthwhile, it's gonna go smoothly for the
homeowner for us for insurance and weget this roof for place and it be
done. So yes, we advocate, we're up there, we're showing them,
Hey, this is what we've seen. We've seen this, we've seen
that. So um, we're justthere. We're going to bat for you.

(49:38):
And during the roof for replacement,there are things that we don't see,
you know, during upon an initialinspection, we can't see the oh,
well there is rotten rotten wood underneaththat we needed to replace. So
that's another thing that we're there for. We're taking photos, we're making sure
that we get all of the evidenceneeded so we can't go back to the

(50:00):
insurance company and supplement that and makesure that all of the damage is getting
you paid for and taken care ofby the insurance company. So is your
suggestion to call you guys before youget the insurance adjuster out there? It
sounds like yes, we like youknow, it's it's always easier for us
to to know what we're working withfirst, so we can then go into

(50:24):
them, you know, go intothe meetings and say this is what we've
seen or yes, absolutely, it'sit's definitely easier. So that way we
can speak to the adjuster and wecan all be on the same page as
to our thoughts. This that okay, this is good. You know,
yes, it's always best to haveus there initially. Okay, look about

(50:46):
something you mentioned a few minutes ago, just to kind of clarify, you
said that kind of the rule ofthumb is you go to a certain whatever
portion of the roof, and ifthere are X number of instances of damage
in this one section of the roof, then it could warn an entire new
roof. So so even if therest of the roof is fine, if
there's just a predetermined area of theroof with X amount of damage, that

(51:10):
means that the insurance company will payfor roof replacements. I hear that right.
So it's tricky, and I wantto say, there are some insurances
that will say, yep, youknow what, that's widespread enough, we'll
go ahead and do the whole wholeum, the whole roof on the flip

(51:34):
side. There are some um someinsurances when say when the when the storm
came in, it came from theleft side of the house and you have
that pitch roof where you know theright side of the roof. It's it's
perfectly fine. You know, therearen't that many instances, if you will,
of damage, they're only gonna they'reonly wanting to do the right side

(52:00):
of the roof, so you couldactually want, you know, the damage
side of the roofs the left sideof the roof. So you know,
it's depending upon your insurance. Andthat's where we can come in, go
to bat and you know there arethere are a lot of different reasons why
that's not the best way to doa roof obviously, so you know,

(52:22):
we'll come in and we go tobat, we talk with the adjusters and
that sort of thing. Sometimes itgoes our way, sometimes it doesn't.
How to folks reach you, SoBeaver Roofing and Gutters um eight oh three
nine nine one roof give us acall, easy enough, that's seven six

(52:44):
six three and all. By theway, you want people to do some
homework and some research, check usout. Do your own homework. Check
us out on Google, look atthe reviews, check out our Facebook reviews,
and you know, I think you'lllike what you see. That's what
we're here. We're here for customerservice. This is our community. We
want our community to be happy.We want to be happy. So absolutely

(53:05):
excellent. Check us out all right, summer, Thank you so much.
Have yourself a good weekend. Whooyou too. Do you wish you could
wake up each day in a homethat feels like it was made just for
you. It's here with nation customBuilders. For over a decade, Nation
Builders has been building dreams, onehouse at a time as a locally owned

(53:27):
and operated business. They're proud oftheir reputation as a trustworthy business and believe
in placing customer satisfaction as the toppriority, even above profits. Voted best
remodeling contractor in the state for thelast two years. Simply imagine what your
house could look like and let nationBuilders do the rest. Create a kitchen
that fits your lifestyle, transform yourbathroom into an oasis, or expand your

(53:50):
home to accommodate a growing household.Call nation Builders at eight zero three eight
zero seven eight one four zero orvisit nation Builders LLC dot com to learn
about their process and how they work. That's nation Builders LLC dot com.
Nation custom Builders. You can findit cheaper, but you won't find it better.