Home Improvement Show 08-19-23

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Episode Transcript

(00:07):
Good morning, my friends, andwelcome. It's the Home Improvement Show in
the Midlands on one h three pointfive FM and five sixty am WVU.
See hey, it's wonderful to haveyou with us here on this nineteenth day
of August. Wow, time isgoing by in a hurry, isn't.
The kids are all back at school, and well, we're gonna talk in

(00:28):
a moment or two about something elseis coming up in a couple of weeks
that I know many of you areexcited about football season. Beaver roof can
gut it's a good folks who droppedbias this a little bit later on in
the hour, we'll also chat withTrey Paler from Mosquito Joe. Well,
obviously we know that right now mosquitopressure is extraordinarily high with the heat and

(00:49):
the humidity and the high heat andnext values we saw earlier this week.
But you know, even though footballseason is getting ready to start here,
the mosquitos aren't going away anytime soon. And maybe you want to host an
outdoor event, but you don't wantto be bothered by those mosquits. We'll
talk about that with Trey, butwe get started out with well, it's
it's it's a solo event today.Courtney Avent from Diamond Concrete Solutions. Good

(01:11):
morning, Courtney, good morning,Yeah, flying solo today. Thanks for
having me. I did not makethe mistake I made when your husband was
here by himself what I called him, Courtney, I did not call you
a day. Yeah right, weanswered it both. We get mail for
missus Renee Avan and mister Courtney Aventall the time. It's interchangeable in the
South, right, So yeah,absolutely, Well, it's good to see
you. Yeah, thank you DiamondConcrete Solutions. And we were just I

(01:36):
was just mentioning, you know,we are two for game Cock football fans,
it's two weeks from today. That'sawesome, isn't it. Can you
believe it? It's already here,I think now you Clemson fans gotta wait
a couple of days after that foryou. Yeah, don't hold it against
me. Sorry. We lead Orangeat my house, but we are living
in the Midlands, and so weare really supportive of our state school too.

(01:57):
We're proud of South Carolina. Sothere's really only one time a year
that you know we're gonna we're gonnabe on the opposite side of that fence,
so that late Saturday in November one, Yes, yeah, that one.
Well, let's talk about that becausethis is the time of the year
now and we start thinking about thingslike, you know, well the first
Carolina game is on the road rightfirst, right, so you know you're

(02:20):
not going to the game, youwant to have some folks over to your
place. Absolutely, it's tailgate partytime. It sure is. I can't
wait. I'm already planning. Youknow. It's it's fun because there's so
many spaces that we can help ourcustomers get ready for that time of year
four and that entertaining space is soimportant to us. Whether it's indoor,
outdoor, a hybrid, you know, some sort of a porch or an

(02:43):
enclosed porch, sunroom, anything likethat. Garage. We love to be
able to help people to spruce theirspace up for those types of Saturdays,
and sometimes I guess there's some Fridaysand Thursdays and Mondays. But yeah,
it's really great. We can doany number of colors, like a flake
floor in the garage. We loveto do. We've done a couple actually

(03:06):
of the Clemson colors, whether it'sa white, yeah, but we also
have plenty of you know, inthis area usc gamecock fans and they want
to make it garnet, right,garnet and white and black or garnet and
black, and so we are able. In fact, we did one at
the early part of the summer thatwas really mostly black and white, but
they had their space just decked outwith all this beautiful artwork on the walls,

(03:30):
framed photos and signed paraphernalia, sportsparaphernalia and you know, pictures from
fantastic seasons and things like that,and so seeing people really elevate their space
and then when they have people over, they're so proud to show that off.
So not just garages though, Imean really any any type of outdoor

(03:51):
or hybrid indoor entertaining space. We'reable to do a number of things,
and you can come to our showroomand see actual samples of those colors and
the things that you can do onyour floor. We'll tell us where that
show room is now that you broughtit up. Yeah. Absolutely. We
are at three five three sweet ARiver Chase Way that's in Lexington two nine
o seven two. We're right nextto Budget Lines of Lexington and it's really

(04:13):
kind of on the cusp of WestColumbia, Lexington, so right off Sunset
Boulevard. But yeah, we havea great show room. You can see
lots of actual samples on the floor, but you can also see some smaller
board samples or even card samples ofall those different colors you can do.
Isn't it funny? I mean,do you take a room like you're describing,
and we spend so much time puttingup you know, all this gray
stuff on the walls, and wemight even paint the walls and our team's

(04:34):
colors or what happen? Right,We do all that and then for the
floor level, maybe we'll throw arug down there. Yeah, I cover
it up. Anybody see how uglythat floor is, right yeah? Yea.
So we don't think you can dothe same sort of thing right there
and the thing you're standing on onthat concrete absolutely well, and you know

(04:54):
it's easier to keep clean. Itis just a whole new different look.
When you have a clean looking floor, the rest of the space looks better,
It looks more luxurious, a littlehigher end. Definitely for me,
it's important about keeping clean. Isit pet proof? You know, my
dogs can be out there and they'renot going to scratch that floor. It's

(05:15):
it's just almost indestructible, right,So that's a huge plus. But then
we don't have to do just teamcolors. Either. You can paint the
walls or hang the beautiful artwork andsports sports paraphernalia on the walls, or
you can do the decals that weeven have a decal on our our wall.
But you know, oh it's it'shuge right now, just kidding.

(05:39):
But but if you want to makeit look like you I'm sure you can
house divided right right down the middle. No, if you want to do
something beautiful without color, you cando you know, any type of a
slate or tile or hardwood would lookon the floor as well, just to
elevate the space and then decorate howeveryou'd like and entertain for that, you
know, put your colors up,no matter what they are, to celebrate

(06:00):
for those those games. And let'sbe specific here for folks that maybe they've
heard us discuss all this, we'renot talking about you coming in and painting
a floor. No, this isnot what we're talking about here. So
what are we talking about, Well, we're using the floor that you have.
You're getting a renovation, but withoutripping out and repouring what you already

(06:21):
have, and it's ultimately concrete orsementitious overlay to make that concrete floor look
and perform like an actual real material. So that's the esthetic part of it,
yeah, But there's also a functionalpart of it, yes, so
cleanliness, keeping it clean, youknow again, pet proofing, you know,

(06:44):
it's it's really depends on how wellyou treat your floors as well.
But those is a very hard,strong flooring system that's going to last for
a long time, and it's goingto help with moisture barrier control, it's
going to help with staining any numberof things. The performance of the floor
is going to be really good aswell. That's the goal, right,

(07:05):
is to improve what you've already got. So let's say I've got a concrete
floor that is in pretty bad shapeand I want you guys to come and
make it beautiful. Of course,yes, are you just letting this over
what I got there? Or isthere more to the procedures? So prep
is really the most important pieces.Great, great question, right, we

(07:27):
pride ourselves on that. A lotof companies promise really quick turnaround. We
might take another day, a dayand a half on a project because the
floor prep is the most important part. So making sure that you get the
concrete floor prepped, taped off,protect the other areas, everything moved out,
any crack repair that needs to takeplace, or maybe even some leveling
if there's a leveling issue, wecan help with that as well. But

(07:49):
then grinding and prepping the floor properlyso that the layers of material that we
are putting down. The easy theeasy term is paint, right epoxy paint.
Every body knows what that is,but there's any number of different technology
technology out there for flooring systems interms of those overlay materials. Making sure
that the pores of the concrete areprepped so that they can receive the material

(08:13):
and that material will adhere for alonger time. Right. If you anybody
can slap some apoxy down on thefloor, but if you don't prep that
floor right, it's peeling up.There's there's no getting around it. So
that's something that's really important that wetake a lot of time and attention for
our guys. Take a lot ofpride in is prepping the floor properly so
that then the materials, the colors, the textures, the patterns, the

(08:37):
flakes, whatever that system is thatthe customer chooses is going to really adhere
to the floor. And then whenthe seiler or top coat goes down,
that really is the final piece tojust set and cure everything. I would
I think I've ever mentioned this before, but you know, the home we
own before, the one we're innow, my wife has quite the Eyeford

(09:01):
design and sage. She had gottentired of the concrete in the garage and
she went out and found there's somesort of a paint for lack of a
better term, and you also hadthese little flakes you could put on the
right and we spent about two dayspaying this two car garage. It looked

(09:22):
beautiful, I'm sure beautiful. Andwell it didn't take long because we actually
use the garage to part cars out. Sure right right, go figure,
And it didn't take a real longbefore, you know, pulling the cars
in there every day and having thatweight set on it and everything else.
That then you started to see thosespots in there were right and there where

(09:48):
the car where the tires were,you know. And when we put the
home on the market to sell it, we thought, okay, we do
something with this this around the pool. I'll never do that again. There's
some sort of a special pain orwhatever you're supposed to get for that,
and I thought that project would neverend. I'm sure ever, But the

(10:13):
point is, I haven't been backsince, and that's been five six years
ago. We did that, Iguess I'm guessing because all we did was
go to lay that over what wasthere. Yes, and it probably is.
I don't know what it looks like. Right, Well, we'll need
their name and number and we'll givethem a call, right all right,

(10:33):
but the best that's the point.I mean, you just can't go in
and slap it over something that's that'snot you know, ready for it.
Absolutely it will. I mean,listen, it can be done, but
it's going to be really temporary.And even if it's around a pool,
there's even more you know, possibilityfor air and that there's water and moisture
and these products. Really you know, you want to avoid the moisture as

(10:56):
much as possible while you're in theapplication process because you want to keep a
bit pure so that it is,you know, protective from those outside elements.
So you know, when you've gotthat extra water element, boy does
it complicate things. So and that'ssomething that we have to look at really
daily in terms of weather and dewpoint. And there's a lot of science
and technology that goes into you know, deploying the kinds of products that we

(11:20):
are are helping to service with.You know, our guys really are amazing
When I talk through different projects withthem, they've really got the most amazing
insight having. They mean, theseguys they're reviewing I don't want to get
down in the weeds, but they'rereviewing technical data sheets on these products to
see how they're going to interact withevery environmental factor you can think of,

(11:43):
because every every project is really different. But we we really do pride ourselves
on that that's something we take reallyseriously. We know that there's always going
to be an unknown and you arerecycling a material, it's not starting from
scratch, and so there's always apossibility for there to be some sort of
a piece of the puzzle that hasto get worked in, and we have

(12:03):
to communicate with our customers about thattoo and say, hey, you know,
we got started on this project.We didn't know that we were going
to find this once we ground thetop layer off, here's what we're looking
at, and here's what we recommendgoing forward, so that you guys get
the floor that you really want.You know, there's a lot of artistry
involved too. I mean this isnot Lightwell for example, Casey and Markets
of Lifetime, they come out andthey put on countertops. You go see

(12:24):
that countertop, you purchase that countertop, you look at it. That's the
one they bring in and put onyour on top of your cabinets there.
Yeah, but now you're not goingto see you guys and saying yeah that's
the that's what I want, andso you bring out install it. I
mean your guys are actually creating,creating it by hand. Yeah, and
every floor is really different. Imean there are certain products that we can

(12:46):
show a picture or a sample andsay, okay, this is able to
really be duplicated replicated. But whenit comes to something like maybe a marble
or a metallic overlay, there isa lot of artistry goes into that and
those materials are different every time.The patterns that you lay down and how

(13:07):
they spread out and how they dry. It's a mural on the floor.
And so we have to again tellour customers, well you want this metallic
marble look, and we're going togive you a typical design like this,
but it will not be identical toany picture that you show us. Although
I will say we get pretty darnclose. Sometimes it really is a work
of art each time, and wejust get it as close to the vision

(13:30):
as possible with the caveat that.Yes, these materials are going to lay
out, they're self seeking materials.They're gonna spread out on the floor,
and those colors are going to mixsome in the curing process. Yeah,
and so what we do. Youknow, wet one day, the next
day dry, looks totally different.But again, we're always happy with it.

(13:52):
We've never had a customer do thattype of floor and be like,
this wasn't what I asked for.They always say, oh my gosh,
it came out even better than Iimagine. So somebody could come into the
showroom or look at your website andsee, Okay, this is what I
want. But what if somebody justsays, hey, listen, you know
Courtney, uh, here's a littlepicture, this is this is what I
want to do, which is great. We absolutely like that. We want

(14:15):
customers to tell us that we wouldwant them to come with them with your
own design, yes, or ifthey don't have their own picture, we're
able to show them lots of picturesand help them select from their the vein
that they are looking for. Greatterrific. Now, I know that Rene's
on here today because he's on theroad. What what what area do you
do you guys work in? Well, we try to stay now in the

(14:37):
Midlands in Columbia area. We coveryou know, kind of a wide circle
around the Midlands, you know,from from Leesville all the way over to
Sumpter. But we do service thewhole state of South Carolina and sometimes Charlotte
area. We've got large businesses upthere on. Yes, we have large
projects. Typically we don't travel foryou know, something really small if we
can help it. We do havea preferred partner and subcontractors in those areas

(15:01):
that we can deploy in those areas. But we do really like to work
in this area. There's a lotof customers that are starting to really realize
the value of this type of aservice without having to rip a floor out
and replace it, or without usinga more expensive material and recycling what they
already have. So, yes,we do cover the whole state sort of
depends on the project. We definitelygo to Charlotte. We've done large projects

(15:24):
their museums and that sort of thing. But we will talk to anybody really
statewide about what their project needs are, and if we aren't able to get
to it, we know somebody intheir area that we can recommend, okay.
And again, it's more it's absolutelysabout the aesthetic beauty of the product,
certainly, but it's also about thecost. Yeah, the time versus

(15:46):
going in there and ripping up concreteand repouring, yes, or you know,
maybe putting down LVP or LVT orsomething like that. That's only really
going to last if it's a hightraffic area or there's it's taking a beating
daily. It's only gonna last,you know, a couple of years before
it has to you're replaced. Whereasthis can tend to last a lot longer
and stay beautiful for a lot longerand withstand a lot more wear and tear.

(16:07):
And now you know, certainly wedon't recommend you go drop a ten
pound weight on it and kick thatacross the floor. There are within reason,
but but you know, it isit is very comparable. We've worked
with a lot of builders and developersrecently that are doing a lot of condos
with concrete floors, and they're saying, hey, I need something indestructible.
We've done LVP, it's our threeyears and we already have to replace it.

(16:27):
What sort of solutions do you guyshave? And typically we've got a
much longer term solution for a verysimilar if not lower price point than some
of those materials. But because it'sgoing to last them longer, it's costing
them less in the long run.You, aredy, always a pleasure.
Thank you. I know you cantell Renee that we said, hey,
yeah, hopefully I'll get him backin here next time. He always loves

(16:48):
to come talk to you guys onthe weekend, so I love having him
and you as well. Of course. Diamond Concrete Solutions how to folks best
reach you? We are at wwwdot Diamond Concrete Solutions dot com or eight
zero three seven five nine eight twoeight nine all right, we'll see you
next dot. Thank you. Rockthe Top Resurfacing transforms outdated tubs, tile
walls, tile floors, countertops andmore without replacements, seed money, time

(17:12):
and the environment. Free estimates atRock Thetopresurfacing dot com or eight oh three
nine nine eight two o eight afiss. Lifetime Cabinets and Countertops is your
locally owned source for countertops, greatselection, great prices, and they pride
themselves on superior installation and customer service. The owner, Marcus will even personally

(17:33):
come out to do all your measurements. See the selection online at Lifetimecabinets SC
dot com, or stop by oneof Lifetime Cabinets and Countertops two conveniently located
showrooms on Fernandina Road and Columbia orChapin Road in Chapin and check out the
hundreds of slabs in stock, granite, marble, quartz, quartzite. They've
got it all. And if youcan't find exactly what you were looking for

(17:56):
when you're there, and that's rare, they will find it. And it's
not just kitchens and bats. LifetimeCabinets Encountertops does outdoor patios, vanities,
bars, man, caves, youname it. Lifetime Cabinets Encountertops Fernandina Road
in Columbia, Chapin Road in Chapinand online at Lifetime Cabinets SC dot com.

(18:48):
Summer now joining us from Beaver Roofingand gutters summer. Good morning,
good morning, good morning. Welllet's we want to talk about roofing today,
but we want to kind of maybego a little bit of a different
angle to start things with your summer. And that is, you know,
the insurance aspect of all of that, and and that that that that whole
angle, and let's talk about youknow, how all this works if you've
had some roof damage. I mean, we you know, we we hope

(19:12):
it doesn't happen to you, butyeah, when it does, Like I
always say, because I talk abouty'all all the time during the week,
and you know, and just asan assign here and we're not gonna name
names, okay, but there areroofing companies out there that don't do roof
repairs. The biggest flat don't dothem. Then there are I think I

(19:33):
mentioned this to you a while back. I got an email from a listener.
Oh gosh, this was Thanksgiving ayear ago. Yeah, where we
had had a storm and it rippedhis satellite dish off the roof, which
caused just it wasn't a lot ofdamage, but just just a little bit.
Unfortunately, he didn't call you,guys first. He called another local

(19:56):
roofing company, and they told himthat it would be three months what they
could get to them. Right.What's that which is it's crazy. You
know when when they put those satellitedishes on the roofs, they're actually they're
taking screws and so they're going throughdecking. So when that comes off or
it's ripped off, that's exposing theinside of your home to water and put

(20:22):
you know, elements that can youknow, harm the home, and if
it keeps getting water, getting water, it could cause rot and more damage.
Then you know what, we'll justgo in there, make that little
repair done right, So you knowthat's small, you know, damage could
could potentially be devastating. So butbut he called you guys then right away

(20:44):
told me that in the email youguys got out to them within like twenty
four hours, you had it fixedquickly and you never even knew anything had
ever happened. So that's exactly whatwe like to hear. And that's you
know, we like to handle businessthat way. You know, we we
wouldn't want our own to be likethat. So we do try to treat
all of our customers as you know, family and friends. So and that's

(21:06):
exactly what you are after you dealwith us. So we you know,
we like to provide give those typesof services to the to the community.
So let's talk about the insurance anglehere, because that could be a little
confusing for folks, you know,homemotors policies these days. I mean,
when's the last time anybody really readtheirs right exactly? There are all kinds

(21:26):
of words and line items and everythingelse that you know, u's lay people
don't aren't very sure about. Soyou know, I'll tell you a lot
of times, people don't even realizethat, hey, I have damage until
we get a hard reign. Andlike you said, we haven't had any
you know, recent wind or hailor anything along those lines that may cause

(21:51):
those types of damages to our roofs. However, we notice that we have
those damages when we get these hardreigns and things of that nature. So
or you know, you're seeing themin the on the ground and that sort
of thing. But you know,we get a hard rain and you're like,
oh my gosh, I've got astain in my on my ceiling.
So that's when you're like, ohmy goodness, maybe I should call somebody.

(22:15):
So they call us out. Wheneverwe come out for any type of
inspection, that sort of thing.We're gonna get up on that roof.
We're gonna take a look at yourshingles. We're gonna look for those type
of weather patterns, hail, hail, hit, hail, impact on your
shingles. We're gonna look for thewind folds in the shingles and that sort
of thing. And you know,I'll tell you one or two here and

(22:40):
there. Insurance is not going tosay, oh, we need a brand
new roof. You know, ithas to be a significant amount of impact
from the weather for insurance to sayyes, we'll go ahead and cover this.
We'll get you guys a new roof. So that's what we're doing when
we're going up on your if we'reevaluating, we're taking a look. We're

(23:02):
looking to see if yeah, youprobably do have a claim here or it's
not that significant. You know,we can do a small repair and get
you taken care of. So,you know, that's the main thing that
people tend to ask, well,what do I do? How do I
go about it? That sort ofthing. So the main thing is,

(23:22):
let us come out, let ustake a look first because you don't want
to call the insurance company and anddo all of that type of thing before
you know if you have significant damageor there are you know, a claims
for them to come out to takea look at. So step one,
give us a call, will comeout, we'll evaluate. You talked a

(23:44):
bit of a moment ago about maybeyou have damage that maybe you've had it
for months and didn't know it untilwe got a hard reign and so do
you notice that spot on the ceilingand you got an issue? Okay,
let's let's talk about insurance standpoint froma transport standpoint of Okay, you don't
need a whole new roof, butyou do need some repair work done.

(24:04):
Is that covered? It is covered? However, sometimes you have a deductible.
Most times we all have a deductibleon our policies. So a lot
of time the adjuster will come outand say, hey, we see you

(24:25):
have damage. This is what we'llcover, you know, and they'll cover
say six hundred dollars of you know, a repair damage, whatever have you.
And they have a say they havea deductible of a thousand dollars.
So with that being said, they'renot going to cover that repair. But
you know with your larger repairs,say it's a thirty five hundred dollars repair

(24:49):
and you have a deductible of athousand, you know, yes, they'll
cover twenty five hundred dollars. Youcover that deductible. And we've always heard
that within cherish companies, it's noteven so much about the size of the
payout but the frequency of the payout, and that they will cancel people's policy

(25:10):
just because they have too many claims. They're claim happy, they think absolutely.
So that's why we always like tosay, hey, let us come
out first and let us take alook, because like you said, they're
not everybody is like this, butthere are some who are claim happy and
and they're just nope, nope,nope. You know they're just they're shutting

(25:32):
them down left and right. Sothat we just like to come out take
a look. We're gonna we're onyour side. You know, we're not
out there to get every like yousaid, we do repairs. We don't
have to get a full roof everysingle time. We're not out there to
do that. We're out here,We're honest, We're gonna let you know,
yeah, you got some damage there'sa there's a good cause for you

(25:53):
to call them out, have anadjuster come out. And you know,
with that being said, we're beto come out and kind of be your
advocate because like you said, theydon't always want to you know, cover
these cover a roof replacement. Butthat's you know, that's why we like
to be out there with the adjuster. We're going to bat for you.

(26:15):
Hey, take a look at this, Take a look at this. This
is what I'm seeing because they knowthe homeowner isn't going to get on top
of that roof with them or youknow, look at these photos or know
even what they're looking exactly. Soyou know, we're we're there to help
help you, advocate for you,and you know, just to be a

(26:37):
be a good buffer between homeowner andadjuster and when we're here to help.
So you know, whenever we say, hey, yep, give them a
call, we always like to bethere to help advocate for you when that
adjuster comes. Okay, and Iguess what it's all said and done is
up to the adjuster, right,but you can put a little pressure on

(26:59):
there and and show the evidence.I guess exactly exactly, And that's that
is exactly what we will do.Like you said, we're going about we're
going to bat for you. Wetake all kinds of photos. We go
inside the attics and show, hey, this is where damage, where's this
is where the leak is, allsorts of things like that. You know,
there are different things that they're lookingfor and reports and things along those

(27:22):
lines. They're looking for impacts.They're looking for. When I say impacts,
how many times say hail hit ina certain area of your roofs.
They're counting those those hits. They'recounting the times that shingles have folded back
and in that area as well.So we are we know what they're looking
for, and you know, ifwe think it should just cause we're there

(27:45):
for you to help you. Sohypothetical scenario here summer. Sure, you
we have a hailstorm, you don'tnotice the media impacts the damage. Maybe
maybe let's just say it's three monthslater or suddenly you see that staying on
the roof yep, and you guysgo out, you take a look and

(28:06):
you determine, yeah, wow,you had some damage. And I guess
you can kind of get a feelfor maybe how long ago that one,
Well, obviously it was a hailstory, and you know, we haven't
had one in three months. It'sit's you know, you got this damage
at least three months ago. Butexactly so now you get the insurance company
involved, is there a scenario wherethey say, well, yeah, but
that was three months ago, youshould have taken care of it. Generally,

(28:33):
No, okay, good because hewas a homeowner. Until you see
the evidence. How you're gonna knowright exactly exactly because you don't. I
mean, you don't really know untilyou see it. And so we get
a super hard rain obviously when thehail, when it's hailing it, we
are generally having bad weather. Butwater doesn't, you know, it just
water travels in the wildest ways.So yeah, we're there for you.

(28:57):
And no, insurance should not giveyou any pushbacks if it warrant, you
know, if there were enough impactsand things of that nature. It can't
just be one two hail hits andoh yeah you need a brand new rooms.
Say yeah, that is when theywould give us some pushback. No,

(29:19):
it's not warranted. We'll do orrepair in this area things of that
nature, and it may not evenbe from the hail. Why it's leaking,
so there's a there are a multitudeof different scenarios and whatnot that could
happen, but time wise, no, it's you know, three months,

(29:40):
six months. They shouldn't give youany pushback on that, no, sir.
Okay, good to know, andI listen. I hope talking about
insurance companies like they're out to robyou, and many of them do very
good work. They're upstanding, absolutely, but as as a homeowner, you
know, it gets frustrating because you'repaying those premiums every year and you expect
not to get any hasshole, right, but the noise work that way.
Of course, you're exactly right,and you know, just navigating an insurance

(30:07):
claim or anything along those lines canbe really confusing if you've never done it
before and you're like, I don'tknow what to do. I'm not sure,
you know, So that we dothis often. We do it with
a multitude of different insurance carriers too, so we are very familiar with the
process and how each carrier kind ofhandles different scenarios and documentation and things of

(30:32):
that nature. So you know,we're very familiar with the process, even
though it can be so unfamiliar tohomeowners. So that's why we we're here
along the whole way. I don'tknow, I'm sure it varies from masure
to ensure summer. But do youfind when you work with these insurance companies
that they pretty much they have kindof an algorithm. I mean, Okay,

(30:55):
we have to have this much damageor this much of the roof with
an issue before we'll we'll say,yeah, well we'll accept the claim for
a roof replacement or does that doesthat does that vary from situation situation?
Uh? Not necessarily, You're you'reright, you know, they are looking
for a certain amount of you know, impacts damage in a in a I

(31:18):
guess like a square okay, areaten by ten square area of your roof,
you know, and it's if theysee, you know, more significant
on the front then on the back. You know, it really just depends
on the amount, you know,that's what it is. And that square
area on the front, on theback, on the side, they're looking,
they're evaluating the whole thing. Sobut they're generally all the same.

(31:44):
Okay, Well, so again thepoint being, uh, you'll be there
to advocate for the homeowner with theadjust shows up. So you don't have
to feel like you're on your ownwith this thing. And because again you
don't have the right questions to askor if the answers you get our overly
straight answers or not. So that'sthat's that's a piece of mind for you
right there, Beaver Roofing and Guttersand that phone number again eight oh three

(32:08):
nine nine one roof eight oh threenine nine one roof. That's eight o
three nine nine one seven six sixtythree. And of course folks can always
check out online summer at Beaver Roofingdot com. And by the way,
before you call, there's i know, always something you tell us that you
would like folks to do before theypick up that phone and call eight three

(32:30):
nine nine one roof. You know, check out our Google reviews, check
out what people are saying about isbefore you give us a call. We
think you will like what you hearand what you see, and you know
we're always happy to help. It'sterrific summer. You have yourself a great
weekend. We'll talk, so takecare you two. I'm James Carwell,

(32:51):
local owner and operator Freedom Plumbing righthere in the Midlands. After working as
a plumber for nearly a decade,I decided to open my own business,
and Freedom Plumbing was born. Becauseof my love for this country and the
great respect I have for the menand women of our armed forces and our
first responders. I named my companyFreedom Plumbing. What sets us apart from
other companies is our customer service.We have a five star rating on Google,

(33:15):
a five star rating on Facebook,and a plus rating on Angislist,
and an a plus rating with aBetter Business Bureau. I'm James Carwell,
local owner of Freedom Plumbing, andwe look forward to servicing you for all
of your plumbing needs. Get fiftypercent off your next service call when you
mentioned you heard us on WVOC.Learn more at Freedom dash Plumbing dot com.

(33:36):
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Give your property a new lease onlife with Diamond Concrete Solutions. We're

(34:46):
back in. We welcome in TreyPowell to the Home Improvement Show the Midlands
here on one of three point fiveFM and five sixty AM. W VS.
Hey, it's that mesquita Joe guy, let's tray. Hey, how
are you? Oh well, buddy, you do it? Man? I
am doing terrific. It is.I'm inside in the air conditioning right exactly

(35:07):
right? Yeah, well here weare, my friend, we are.
Don't look now, I've mentioned Iknow numerous times. This morning, two
weeks away from college football season,cranking up at least for the Game Cocks,
I can hardly wait yeah, herewe go. Uh, and this
is that time of the year whensomething interesting happens in the mosquito. The

(35:27):
mosquito what's what we I'm looking forhere? A killing business? We'll go
with that. Kids are back inschool now, all the middle's districts have
headed back and uh yeah, soso something happens here to people's psyche,
right, yeah, I think atthis time of year, uh, you
know, people, the kids aregoing back to school, the people kind
of get in their in their headthat the summer is over. And you

(35:52):
know, if they've been using mosquitoservice, like like Mosquito Joe, they
probably haven't seen a mosquito in months, and you know, they feel like,
hey, I think the summer's over. I think we're good. And
you know, I strongly caution folksthat if you just step outside, the
weather is it's still very hot,very humid. We're still getting lots of

(36:15):
rain, and we are a longlong way from the end of the mosquito
season. And you know, whenwe get into September and October and it
does start to cool down for mostpeople, that is some of the best
time to be outside. And youdon't want to stop your mosquito treatment early
and then you go outside and getwelcomed by all of the new guests that

(36:37):
have re infiltrated your guard and sothat's you know, it's the kids go
back to the school, but themosquitoes don't go back to school, right,
No, And you've told us beforethey don't. They don't last very
long. I mean, they don'tlive very long. But it's what they
leave behind that the females le bebehind that continue to u to multiply even

(36:57):
when you get into September and October. Yeah, they are in they are
in exponential growth mode, laying eggs. The eggs are hashing immediately and they're
moving into from the larval stage tothe adult stage very very quickly at this
time of year. So you know, you really want to keep the foot
on the gas with mosquito treatment,and you know, otherwise you'll find out.

(37:19):
I mean, you know, oneof the things about Mosquito Joe is
we do not require any contracts,so a customer can start and stop whenever
they want. And the only personthat I would say it makes a lot
of sense for them to stop nowis an older person who has been watching
kids for the summer and they don'tgo outside and they don't use the yard,
but they were treating the yard sothat when they're watching grand kids all

(37:43):
summer, the kids can play andthey're not sending them home with mosquito bites
every day. And so that thatperson makes sense that they're not using their
yard. But for most people,you know, it's it's as it starts
to cool down in the fall,you know, the weather gets nicer,
and it's really a much better timeto be outside. A lot of people
like to watch football games outside.They you know, they have the open

(38:05):
porches and they eat outside and things, and so you definitely it's a it's
a great time to be treating andyou know, keeping your yard bug free
and pest free. Let me askyou hypothetically here a trey, okay,
speaking for somebody who's never used yourservice, any sort of mosquito killing service.
Keep going back to that here.And so they're sitting here, you

(38:27):
know, towards the middle, youknow, closing in on the end of
August here in a few weeks.So they haven't done anything. Their yard's
probably infested like crazy by now withwith mosquitoes, I'm sure, So at
what point in time over the courseof the next few months, would they
be able to really go outside withouthaving to worry about getting bit by a
mosquito in the world they've never useda service. You know, they need

(38:51):
to hide until Christmas. WHOA,yeah, I mean you need temperatures that
are consistently low fifty degrees just tostop the breeding activity. And it won't
stop the breeding activity, but itwill stop the eggs from hatching, and
so it's got to get a lotcolder. You know, it is into

(39:13):
November before we get those kinds oftemperatures consistently around here where the eggs stop
hatching immediately. And so once thathappens, then the activity will slow down
because, like you said, mosquitoesdon't live that long and they start to
die off and there's just not thenumbers get lower. But you know,

(39:37):
the entire their entire life as anadult, they are you know, breeding,
and when they breath, they needthe females need to bite in order
to get blood so they can laytheir eggs. And so as long as
they're breeding, they're biting, andthey're looking for a blood bearing organism to
bite, whether it's a bird ora dog or a cat or you.

(40:00):
And so they really really thrive hereuntil the temperatures. When the temperatures drop
below fifty that does nothing to theadults that are biting. It just keeps
new ones from being born, andthose eggs kind of go into incubation,
and usually they will incubate until youknow, February or March time frame is

(40:20):
when they start hatching when they can. When the temperatures rise above fifty degrees
consistently, then those mosquitos will starthatching. But I mean sometimes we'll have
an Indian summer in December, willhave a week where it's hot, and
suddenly people start seeing mosquitoes again,and that's just because the temperatures got right.
The mosquitoes that we have don't reallydie off until you get temperatures in

(40:46):
the thirties for a week, andsome of them can overwinter and they can
find places to hide. They arewarm enough where they can survive during the
day, and then they over youknow, they find a place to hide
it night where they're not it's notas cold. But when you get consistently
in the thirties, that's when itbecomes where it starts eliminating the adults and

(41:07):
that's usually why you know, inDecember and January we don't really see a
lot of mosquitoes is because the eggsare not hatching, and most of the
adults have either died off naturally orthey have been hit by the cold.
You know. But one hundred percentof the adults can can die off and

(41:28):
you'll still have a plentiful population ofmosquitoes next spring because all of the eggs
that stopped hatching in late November andDecember are incubating and waiting for the temperatures
to rise. Yeah. So againa household that is not used a service
like mosquito Joe before, it's thedouble whammy because maybe they're gone for now.

(41:51):
They hung out until you probably closeto December, maybe even later than
that, but they've left behind somany more eggs to hatch when things start
to warm up again spring that youknow. Now, now it's a it's
an infestation exactly. Okay, yep, this is a This is a reoccurring
service on a constant basis for mostof the year for for a really good

(42:13):
reason. And that is because theythey they breed and and and uh and
expand exponentially. Uh in the rightclimate and here in the Midlands we have
the right climate for sure. Okay, I wanted to ask you about this
because we've talked about it a coupleof times. I know, the first
popped up really a few months agoon places like Florida, and I think

(42:34):
it's even in Texas with cases ofmalaria, which is a mosquito borne illness.
Right yep. Now, I sawan article a couple of days ago
that I believe again was in Floridawhere now they're starting to see cases of
ding gay fever pop up, whichI know you've mentioned before. Yeah,
I don't know if it's a weathersituation, but the reports and so forth

(42:59):
that I've seen coming through or sayingthat this is you know, this is
an extra h The mosquito population ishigher than normal. We have a you
know, a much higher you know, they're they're really thriving. I don't
know if it was the weather earlyin the year that kind of help them
back and now they're trying to catchup. But you know, it's something's

(43:20):
happening in our with our climate thathas causing mosquitoes to you know, this
year specifically to be extra bad andall over. You know, when those
mosquito populations grow, uh, andthey get higher than normal. That is
when you start seeing uh you know, cases of Westmile virus, den gay
fever, chickagoona, uh, malaria, you know. And we hadn't seen

(43:44):
a case of malaria in this countryfor twenty years and then bam, we
got three cases and you know Floridaand Texas that all popped up so well.
So I'm curious about that because asyou say, you know, you
get higher populations of these mosquito isdue to the weather and all that.
But I mean that that malaria hascome from somewhere? Is it? We

(44:07):
haven't seen it in two decades inthis country. I don't know. We
know the answer where it. Becausethe municipalities do a pretty good job all
across the country in all the populatedareas of keeping them the mosquito population down.
And I mean it's really a numbersgame. I mean, the more
mosquitoes that you know, allow toflourish, the higher the higher the chances

(44:30):
are of catching some mosquito born illness, you know. And and you know
there's a lot of mosquito born illnessesthat you know that you could have caught
and never even known. I mean, there's many of them, like zeca
virus, so it's only one infive people who actually get the virus that
that show any symptoms whatsoever. Theones that show symptoms, it's pretty severe.

(44:54):
But you know, there so therethere could be, you know,
there could be dozens and and dozensof cases that no one ever hears about,
or that the symptoms that they gotwere mild and they didn't get end
up going to the hospital and theyjust got over it. But you know,
it's it's unfortunate in the in thecircumstances where the symptoms are severe and

(45:16):
in some cases can be deadly.So so I guess depending on whether it's
malaria or dingay fever, or westal virus or or equal encephalitis or whatever,
that depends on the breed of mosquitoor bitten by, is that right?
Yeah, I mean, different typesof mosquitoes vector different different illnesses,

(45:39):
you know, and you know,so you'll see the you know, if
if you were to see a bunchof outbreaks, you would see different types
of outbreaks in different parts of thecountry, just based on the type of
on the number or the most commonmosquito in that particular area and what they
you know, the type of diseasesthat they that they carry. There's there's

(46:01):
no mosquitoes that are that are reallygood news. But they all carry different,
varying you know, diseases. True. All right, So for somebody
who has never tried your service before, what what what can they expect?
I mean, you're gonna show upon day one and suddenly all the mosquitos
are magically gone. How does thiswork? Train? Well, they would

(46:22):
because they would call our office andwe would look up their their property on
Google Earth and measure the property andgive them a quote and just talk about
what problems that they're having. Imean, our job is to solve their
problems. So I want to Iwant to know where are they in the
yard when they're getting bit the most, if they if they know, you

(46:43):
know, where do they spend mostof their time? Front yard, backyard,
porches, play grant, you know, play set. You know,
with the Google Earth, we cankind of see what the yard looks like
and we can measure it and youknow, so we we come up with
an action plan and they and aquote and then you know, within twenty
four to forty eight hours we geta technician out there too, and the
technician will thoroughly examine the property andsearch that property for breeding sources, which

(47:09):
is going to be anything that couldor is holding water, and they're going
to either get rid of that orthey're going to treat it with a larva
size. So any mosquitoes that arebreeding in that water will be sterile,
and that means that they'll either theywill never be born or they will be
born sterile, which means they can'tbreed. If they can't breed, they

(47:30):
can't bite. So you know,of what we do is breaking that breeding
cycle and stopping them from breeding andany new eggs being born on that property.
And if we can do that,that's it that we are a long
way towards reducing the population to gettingyou, you know, where you want
to be. The second thing we'regonna do is we're gonna spray all bushes

(47:51):
and shrubs underneath decks, eaves,you know, porches, trees, anything
that would harbor or a mosquito.Mosquitoes like shade, and you know,
we're gonna spray that. What wespray will stick. It takes about thirty
minutes to dry. Once it driesit's rain proofs, and so any mosquito
that's in the yard is going tobe eliminated while we're there. But if

(48:15):
any of your neighbor's mosquitoes venture overthe fence, they're gonna land on those
bushes or shrubs or any something thatwe have treated, and they're gonna be
eliminated as well. So it's it'sit's kind of like putting a flea color
around that property and that that's gonnalast for about three weeks, and in
three weeks it's kind of done.This thing. These products break down with

(48:35):
the UV of the sun so thatthey break down in place. They never
end up in the you know,in the groundwater or they don't anything like
that. They break down in place, and then they're gone, and you
know it's time to do it again. And if you don't do it again,
you're gonna they're gonna start reinfiltrating rightaway. So you'll see a big
difference on that first treatment. Usuallyby the second or third treatment is really
where we start getting you where youwant to be, where you're not seeing

(48:59):
any mosquito whatsoever. You're gonna seea big difference on the first one.
But it's not gonna be a onehundred percent. After the second or third
one, We're going to get youin the high ninety percent of either not
seeing any mosquitoes at all or maybeone or two. And it's a very
significant change, and that's because we'veeliminated the adult mosquitoes and we don't have

(49:20):
new ones being born. But wehave to keep doing that over and over
again to can maintain that yard andmake sure that there's not new breeding sources
and new mosquitoes that have ventured inthat haven't been affected by what we do.
So the treatment is that you dodo they have any effects on any
other insects or irritants that it mightbe in your backyard. So, yeah,
that's a great question because you know, I'm a beekeeper, and I

(49:44):
have a lot of friends who arebeekeepers. We have a lot of customers
who are beekeepers, and you know, there are beneficial insects like honey bees
and butterflies and things like that,and when we're treating the yard, I
train all of our guys to bevery specific on what they treat and what
they do not treat. The behaviorsof a beneficial insect and the pest are

(50:06):
very very different, and so aslong as you're careful and you treat,
you know what you're treating, whatto treat, not to treat, you
will easily have bees and butterflies comingand going from your yard unaffected by the
treatment, where mosquitoes, with theirbehavior are going to come to that yard
and be eliminated pretty quickly. Soyou know, we have, you know,

(50:27):
synthetic versions of what we do.We also have complete all natural versions,
and you know, the all naturalversion works just as well. It's
just a little bit more expensive.But if you don't want to. You
know, a lot of people don'twant to have pesticides in the yard,
and that's fine. I believe inten years this whole industry will be one
hundred percent all natural, and that'sbecause these products just work just as well

(50:51):
if they're applied correctly. Right,well, I can tell you. I
mean, you guys come out toour house every three weeks and we have
some of the biggest, most beautifulmonarch flies flying around this year, so
I know it's not bothering this.But it also is effective on fleas and
ticks too, isn't it. Itdoes It will eliminate fleas and ticks and

(51:12):
mosquitoes. That's our main business.All those vector insects, the cury disease,
and those are all pretty well handledwith the same treatment. If you
get into like gnats, we haveto apply a different product and apply it
a little bit differently, but thatwill also handle mosquitoes, fleas and ticks,
but it will also target the gnats. That's a little bit more expensive.

(51:35):
We also have a different one thatwe can do for fire ants.
If people are getting shoot up byfire ants or the kids are you know,
getting bit while they're trying to playaround the place set we can take
We can handle that as well.And again, as you mentioned, there's
never a contract requires top and storeat whenever you want. And for someone
who has never used your service before, again you still run that special there.

(51:58):
Yeah, we will do the firsttreatment for only thirty nine dollars.
That's up to a half an acre. And you know it's there's no contract.
They can do it once, theycan do it again. It's just
that's a one time only deal.But we want to earn their business the
right way. We want to gethim a chance to try it and see
what a difference we can make intheir yard all right, Trey Pow Mosquito

(52:19):
Joe. How to folks reach you, my friend eight five five Aska Joe
eight five five Aska Joe. Ifthey entered their zip code, that will
either direct them to either the Columbiaoffice or our office in Lexington and we
will begin the process and tell youwhat do it cost for your yard?
All right? Appreciate it, brother, have yourself going man you too,

(52:39):
Thank you. Hi, this isGary David. You've heard me talk for
years about Anthony John Construction and thewonderful jobs they do for folks all across
the Midlands. When it comes toroofing and guttering. Well it's the same
people doing the job, but thename has changed. That's right now it's
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(53:01):
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(53:24):
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(53:46):
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(54:07):
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