Episode Transcript
Available transcripts are automatically generated. Complete accuracy is not guaranteed.
Speaker 1 (00:00):
It's another jubile phone frank weekday mornings on the twenties only.
Speaker 2 (00:04):
I'm a new ninety six to one.
Speaker 3 (00:06):
Now hello, Hi, one second please? Okay, we're friendly greeting.
Speaker 2 (00:21):
Hi.
Speaker 4 (00:21):
Uh Hello, my name is Trevor and I'm calling from Energy.
Speaker 2 (00:27):
Welcome nice to How are you doing today?
Speaker 1 (00:32):
All?
Speaker 5 (00:32):
I'm doing well? Are you doing okay?
Speaker 2 (00:36):
Sorry? Just one second please? Well to respond to? Okay, Uh,
I'm good. Thanks? How about you?
Speaker 5 (00:46):
I would be doing well, but my bill has been
messed up the past couple of months, so probably not
doing as well as I could be.
Speaker 2 (00:55):
Okay. How do you say sorry too? An angry customer?
Speaker 1 (01:01):
One second please, ma'am, I'm sorry.
Speaker 3 (01:04):
What are you doing?
Speaker 2 (01:05):
Oh? I was getting a response to what you had said. Uh.
Speaker 4 (01:09):
So I wanted you to know that I'm allowing you
to express your frustration without interruption. Also, now I will
now frustration and I will now empathize with you, show
that you understand your feeling. I'm going to show that
I understand your feelings, so I understand how frustrating this
must be, okay, and acknowledge their concerns without making excuses.
(01:35):
How do you one second?
Speaker 2 (01:36):
I'm sorry? I want to.
Speaker 5 (01:39):
What is going on?
Speaker 1 (01:41):
Oh, this is absolutely ridiculous.
Speaker 4 (01:43):
I want to ensure that I give you a great
customer service experience, So I'm using sure.
Speaker 3 (01:49):
Uh, okay, so far your failing is that?
Speaker 5 (01:52):
Okay?
Speaker 2 (01:53):
How do I respond?
Speaker 4 (01:55):
If a customer says I'm feeling one second, I'm just
typing into chat GPT room.
Speaker 5 (02:00):
I think I knew is.
Speaker 3 (02:01):
This like your first day or something like?
Speaker 4 (02:04):
Is this your first job ever? I can't type that
fast and I'm having trouble like getting good responses. If
you could ask me one question at a time so
I could put it into chat GPT so that I
can answer you.
Speaker 3 (02:16):
You're using chat GPT?
Speaker 4 (02:18):
Did your job actually?
Speaker 6 (02:19):
Like tell you to do that?
Speaker 1 (02:20):
Like?
Speaker 6 (02:20):
What the.
Speaker 7 (02:22):
Is that?
Speaker 4 (02:22):
What they're using that for these days?
Speaker 5 (02:24):
I'm just your service.
Speaker 2 (02:26):
No, I'm just hella into new AI technology.
Speaker 7 (02:28):
I don't know if you've used it someone else I
can talk to, Like, this is one second.
Speaker 5 (02:33):
There is no way you are going to be able
to help me with my bill. Customer kidding me?
Speaker 4 (02:41):
Have you ever used like the AI technology? It's like
Hella cool. You can do all kinds of things on there.
Speaker 7 (02:49):
Oh yeah, all kinds of things.
Speaker 4 (02:51):
Yeah, can I stick to your manager.
Speaker 3 (02:53):
Please, I can't handle this right now.
Speaker 4 (02:55):
Like, I'm sorry, but I feel like my head is
about to explode.
Speaker 2 (03:01):
I'm really good. You could be talk to you right now.
You could be getting a cold.
Speaker 4 (03:09):
I could what well, I just typed into GPT what
it could mean if you feel like your head's about
to explode, and it said that head pressure or sidest
pressure from an oncoming cold could be one of the things.
Speaker 5 (03:21):
Manager. Now, look, please, how about that?
Speaker 3 (03:26):
Just please get me anyone else right now?
Speaker 6 (03:28):
Okay, okay, how about I just tell you that this
is actually Jubil from the Jubil Show doing a phone
prank on you and your husband set you up.
Speaker 5 (03:37):
Oh my god. He said you.
Speaker 6 (03:40):
Get really frustrated with customer service people and wanted to
mess with you.
Speaker 1 (03:44):
Oh my godness, somir. Oh And I'm actually kind of
relieved so that that wasn't someone real, because I was
really starting to worry about the future of this country.
Wake up every morning with Jubal phone pranks weekday mornings
on the twenties.
Speaker 5 (04:02):
It's another Jubile phone prank.
Speaker 1 (04:04):
Weekday Mornings on the twenties, only on the New ninety
six to one. Now, Hello, Hi, This is p Dakin's
assistant to the president of the homeowners Association.
Speaker 5 (04:20):
I was looking for Kim.
Speaker 3 (04:24):
H This is she.
Speaker 5 (04:26):
Howdy, Cam, how are you today? I'm all right. What's
the reason for the call?
Speaker 1 (04:31):
Well, I don't know if you heard, but I am
the assistant to the president of the homeowners association here,
and I'm currently on your property because I noticed some
things while I was headed out the door today and
I needed to discuss them with you.
Speaker 5 (04:44):
Quite a few violations. You're on my property?
Speaker 6 (04:47):
Ooh, what do you mean you're my property?
Speaker 1 (04:49):
I mean, well, what that means is that your house
would be the property and I am currently.
Speaker 5 (04:53):
On Okay, right, what's the problem. Well, we started decorating
for Halloween and we yep, he'd mm hmmm.
Speaker 7 (05:05):
Why is that a problem that we decorated our house
for Halloween.
Speaker 1 (05:09):
Well, it's not so much of a problem, is it,
because you did do it in the right time frame.
But it is the decorations that are the problem. Let's
start with the punkin infractions.
Speaker 5 (05:19):
What do you mean infractions? What are you even talking?
Quite a few punkin infractions? Well, first of all, they're
called pumpkins. Uh, that's what I said. But what right? Okay, sure,
but what what's the infractions? Well, let's just start with
your pumpkins.
Speaker 7 (05:33):
We didn't get any notice about that, okay, Well, you
do have guidelines from us that you get every single year,
and it's not my fault if you didn't read them.
Speaker 5 (05:41):
So I did a.
Speaker 1 (05:42):
Walk through, did a walk through, did a walk through?
Did a walk through of your decorations? And your punkins
need to be three feet from any walkways. I got
out my measuring tape this morning.
Speaker 5 (05:55):
And why why is the question? Why do they have
to be three feet from any walking is our rule.
It's for safety reasons.
Speaker 1 (06:02):
And your pumpkins are two feet nine inches from the walkway,
So that is not three feet, is it? And that's
a five hundred dollars fine per inch? And the punkins
are also carved. You also carved the pumpkins.
Speaker 5 (06:16):
Yeah, that's what people do or not.
Speaker 1 (06:19):
I don't know if you haven't looked around the community,
but we do not carve punkins here anymore.
Speaker 5 (06:23):
It's a fire hazard because people.
Speaker 7 (06:24):
Put plenty of my neighbors their pumpkins.
Speaker 1 (06:27):
Oh and I'll be making my rounds to them as well,
because I am shocked at the amount of punkins that
are carved in this neighborhood, and we cannot have that because.
Speaker 5 (06:35):
Because it's literally hawloween bro.
Speaker 1 (06:37):
Putting a candle in those to light them up is
a fire hazard, and it also promotes punkin violence, and
we do not promote that here in this because you're
taking a knife and cutting the punkin.
Speaker 5 (06:49):
For our own amazable pumpkins.
Speaker 7 (06:51):
Yes, it's a punch it p M p k I N.
It's called a pump punkin. Yes, you're done to walk around.
Speaker 1 (06:58):
On people's properties and throw all over the place.
Speaker 7 (07:01):
You might want to know how to spell and pronounce
the word.
Speaker 5 (07:04):
I do know.
Speaker 7 (07:04):
Hell, they can't be hurt by knives.
Speaker 5 (07:06):
They are gore promote any kind of violence.
Speaker 1 (07:09):
Well, as far as we're concerned at the Common Association,
punkins have feelings too, and we do not want our
residents cutting pumpkins.
Speaker 5 (07:17):
You, sir, are a dip. Yeah, all right.
Speaker 1 (07:22):
I could find you, I guess for foul language, but
I'm not going to do that. I'm just gonna go
ahead and stick with the punkin. Fine. I can't do that.
Speaker 5 (07:28):
I'm going to stick with it. M Okay, you know what,
I'm not getting a fine.
Speaker 7 (07:33):
That's it and stop saying punkins.
Speaker 5 (07:35):
It's not a punk Well, I don't know what else
I should call them? P and p k I n
as pumpkins punkins. They're pumpkins punkins.
Speaker 7 (07:42):
You're worried about their feelings, then you know how.
Speaker 1 (07:44):
To say it, pundin, pumpkins punkins enough punkins?
Speaker 5 (07:48):
Yes, no, yes, Oh.
Speaker 1 (07:51):
My god, I've literally I've had it up here.
Speaker 5 (07:53):
They're called pumpkins pumpkins.
Speaker 7 (07:55):
I'm not paying a fine and that's probably not legal,
so go learn how to say pumpkin.
Speaker 1 (07:59):
Punkin, no pumpkin.
Speaker 6 (08:03):
All right, Well, then I'll let you know that this
is actually Jubil from The Jubil Show doing a phone
prank on you and your husband set you up.
Speaker 5 (08:09):
What it's a joke. He said, My god, I'm gonna
literally kill him.
Speaker 6 (08:15):
He said, you just decorated your house for Halloween, and
you guys have a homeowners association.
Speaker 5 (08:20):
You wanted to mess with you.
Speaker 7 (08:23):
Oh my gosh, if you would have said punkin one
more time, I was probably gonna have a heart.
Speaker 1 (08:30):
Wake up every morning with Jubile phone pranks weekday
Speaker 5 (08:33):
Mornings and the twenties